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Comcast Not Counting Their Video Service Against Bandwidth Cap

tekgoblin writes something not quite worth rejoicing over. From the article: "Comcast Internet subscribers can rejoice. Comcast has recently announced that they will not be counting content streamed via their Comcast Xfinity App on the Xbox 360 against their bandwidth caps. Comcast claims that since the data is only traversing their internal Comcast network that it will not count towards your 250 GB limit a month." Comcast is claiming this does not violate net neutrality laws (and it very well may not); a number of folks are not very happy about it. I've always been perplexed by the large media interests of most U.S. last-mile providers.

40 of 284 comments (clear)

  1. UVerse? by realityimpaired · · Score: 4, Insightful

    I'm pretty sure that's what the competition is called in the US... they don't count their video/vod streams against your monthly data cap either, do they?

    I know that their competing services offered north of the border don't count... you'd blow through the monthly cap in less than a day if it did. So how is this any different? They're offering a VOD service and saying it doesn't count against your monthly cap.

    1. Re:UVerse? by dkf · · Score: 4, Informative

      Which are overall reasonable plans on capacity and speed, terrible on price, but well, that's the price we pay for living in a large country slightly larger than the US but with the population of california.

      California has about 5 million more people than Canada; it's so large that it would count as a medium-sized European country (with a very strong economy too).

      --
      "Little does he know, but there is no 'I' in 'Idiot'!"
    2. Re:UVerse? by Sponge+Bath · · Score: 5, Insightful

      ...they don't count their video/vod streams against your monthly data cap either, do they?

      Correct. Step by step, major ISPs are transforming your internet connection into just another cable TV connection. Expect fees and restrictions to "outside" content to increase in an escalating war of combined telecom/content providers.

    3. Re:UVerse? by NeutronCowboy · · Score: 5, Insightful

      Someone mod this guy up. This is exactly what this is all about. It is about the central core of network neutrality, it is about making sure that no one can ever threaten the business model of the incumbent telcos, and it is about turning the Internet into TV. And it is the entire reason behind the marriage of content and ISPs.

      The Internet is dead. Long live TV.

      I just hope Sonic.net can grow their network fast enough so that I can get more than a 1.5 Mbit connection from them.

      --
      Those who can, do. Those who can't, sue.
    4. Re:UVerse? by CastrTroy · · Score: 2

      Which is why these arguments about "look how big my country is" are so stupid. People living in Toronto or surrounding areas have no less reason to expect quality, well priced, telecommunications than those in any other place around the world. You can't expect telecom to be cheap if you live in Nunavut, but nothing is cheap up there. The one exception I can think about is cellular service. Where the usual method of selling is to give you free local calling wherever you are in the country. And they make a point of giving you coverage just about everywhere in the country. That is expensive. However, I'm happy to see that there are a couple new cellular providers that offer in-city service only, which is really cheap for both voice and data. The downside is that you have to pay fees as soon as you go outside the city, but some people do that so infrequently, and don't need their phone that much when they are out of town anyway, that it is well worth it.

      --

      Anthropic principle: We see the universe the way it is because if it were different we would not be here to see it.
    5. Re:UVerse? by arekin · · Score: 2

      I think you misunderstand, they are giving you a service that is already provided to you without bandwidth cap via a box already in your home (your main cable box) without charging you for additional equipment charges for additional boxes. You cannot access VOD content without a video package, so they are simply providing an alternate means to view this content. If this was something that could ave been litigated then Amazon, Netflix, and Hulu would have done so years ago when on demand content became available.

      --
      Disagreeing with you does not make me a troll.
    6. Re:UVerse? by pixelpusher220 · · Score: 2

      The problem is that Comcast is using their monopoly of being the network provider to further their media business interests.

      Other companies wanting to compete, ala Netflix, are at a significant disadvantage if their movies count against the cap but Comcast's don't.

      It's a clear anti-trust issue unless Comcact allows Netflix movies to also not count against the cap.

      --
      People in cars cause accidents....accidents in cars cause people :-D
    7. Re:UVerse? by nurb432 · · Score: 2

      It will also kill off p2p and the 'piracy issue' as if it costs more to download that movie then buy it or stream it on demand, who will get it off p2p?

      I have always said its the only way to stop p2p, and that it will happen. Too bad it looks like i was right.

      --
      ---- Booth was a patriot ----
  2. WAN by DigiShaman · · Score: 5, Interesting

    Cuts both ways? Does that mean I can FTP an unlimited amount of data to my neighbor that also has Comcast too? Where all part of one giant happy WAN, right?

    --
    Life is not for the lazy.
    1. Re:WAN by nolife · · Score: 5, Informative

      They have inconsistent acceptable use policies with data transfers or different definitions of public and local network bandwidth? I don't know, I am more confused now.

      This is from http://customer.comcast.com/help-and-support/internet/common-questions-excessive-use/#excessive22 stating that the cap indeed still applies for XfinityTV.com which I would assume is on the Comcast local network just like the Xbox service. It was last updated Updated 3/9/2012.

      Does the Comcast Usage Meter measure data that I consume from XfinityTV.com?

      Yes. XfinityTV.com is an Internet web service from Comcast that you receive using your XFINITY Internet service. Comcast treats its affiliated services the same as it treats any unaffiliated services that you use your XFINITY Internet service to access. All data that travels over the public Internet on our high-speed Internet service (and all data that XFINITY Internet users send to one another using the service) is counted toward the monthly Data Usage Threshold, regardless of the source.

      --
      Bad boys rape our young girls but Violet gives willingly.
    2. Re:WAN by JohnnyBGod · · Score: 2

      Actually, a Portuguese ISP (who was the market leader for broadband Internet) had exactly this policy almost ten years ago. There was a 2GB cap for international downloads, a 20 GB cap for national downloads, and transfers between its clients didn't count toward that. Of course, nowadays, data caps are pretty much extinct here (except for mobile), but some ISPs do throttle torrents.

  3. Internal Network, eh? by jijacob · · Score: 3, Interesting

    So if I set up a couple friends with ftp servers within comcast's network, and use over 250GB between them, I won't get charged?

    1. Re:Internal Network, eh? by fast+turtle · · Score: 3, Informative

      only problem is, you'd be in violation of the TOS against servers with FTP, Telnet, Rsync or any other file transfer protocol because one system must act as a server

      --
      Mod me up/Mod me down: I wont frown as I've no crown
  4. Doesn't violate network neutrality? by TheRaven64 · · Score: 5, Insightful

    This is the core issue of network neutrality! A network provider should be a neutral network provider, it should not prioritise one vendor's service over another vendor's equivalent service. Network operators being content providers at all is a violation of network neutrality in its purest form. Imposing limits on other services' traffic but not on their own is a blatant violation by even the loosest definition.

    --
    I am TheRaven on Soylent News
    1. Re:Doesn't violate network neutrality? by Anonymous Coward · · Score: 2, Interesting

      This is actually the first I've heard people complaining about this from a network neutrality perspective. In Australia, where bandwidth caps are the norm and exceptions are extremely rare, a lot of the nicer ISPs (e.g. Internode) offer unmetered content on their own network to add value to their service- Internode's big thing was offering a huge mirror of open source and other popular software, gaming servers etc.

      I'm not sure how much that applies now since to my knowledge the content isn't unmetered on the ADSL2+ plans and regular ADSL is becoming rapidly outdated, but still, for a while this was quite cool.

    2. Re:Doesn't violate network neutrality? by subreality · · Score: 4, Interesting

      Things are different in Aus. You don't have very good connectivity off the island so it's a big advantage for the ISP to encourage you to get files domestically.

      In the US the weakest link is the last mile; transit between ISPs is dirt cheap. I think it's pretty clear that they're doing it as an abuse of their near-monopoly, and not as a result of their costs.

    3. Re:Doesn't violate network neutrality? by MobyDisk · · Score: 2

      There is another example of this problem in Australia:
      Australian ISPs also offer a local cache for iTunes downloads. The idea was established by the Australian government because iTunes downloads were eating into their undersea cables. (There was a Slashdot article on this a year or two ago, but I can't find it now.) The problem with this is that the Australian government just skewed the market by aiding one individual corporation over its competitors. So iTunes downloads are now faster than Amazon downloads or others. If the government wanted to do this to conserve bandwidth, they needed to offer a cache that was available for any company.
      This Comcast issue is similar. I thought that when Comcast bought NBC there was a promise that they would not do anything to inhibit access to NBC material elsewhere. I guess they figure this doesn't count.

    4. Re:Doesn't violate network neutrality? by TheRaven64 · · Score: 2

      It wouldn't be a network neutrality issue if they offered connection to their network to other content providers with the same terms that they offer to their in-house content provider. The problem comes when they are the only ones able to get this special privilege.

      --
      I am TheRaven on Soylent News
    5. Re:Doesn't violate network neutrality? by laptop006 · · Score: 2

      That's almost entirely false. (ISP network engineer in Australia here)

      The major cable leaving Australia for the last decade has been Southern Cross (there's more now) and the Australian government have no significant interest in it (the NZ government on the other hand does by way of cable system part owner Telecom NZ).

      iTunes downloads (at least some of them) are cached by Akamai, and traditionally most medium to large ISPs hosted Akamai caches inside their network (at $JOB[-1] Akamai was ~30% and Google was ~15% of all bandwidth used for a regional education network).

      It truly isn't any different for any other CDN, some host inside Australia and peer with local networks (IIRC Limelite do this), some only host in Asia (eg Amazon), and some (eg Steam) install machines inside ISPs for their customers.

      --
      /* FUCK - The F-word is here so that you can grep for it */
  5. IP Insanity by Aladrin · · Score: 4, Interesting

    Why do we get so crazy when data is sent over IP rather than another way? If they had done this with their cable lines and not used TCP/IP, nobody would bat an eye. In fact, that's how content was always served in the past. When they decide to cut costs and use the newer, better infrastructure for the old stuff, people freak out.

    A company serving their own service over their own lines is nothing to freak out about.

    I will agree that if they were doing this with other companies' data, it would be worrisome. But not their own.

    --
    "If you make people think they're thinking, they'll love you; But if you really make them think, they'll hate you." - DM
    1. Re:IP Insanity by SilentChasm · · Score: 5, Insightful

      The problem is the reason for the bandwidth caps to begin with was that the last mile was the weak link (cable being shared, your heavy usage affected your neighbors, thus the cap to get you to limit yourself). Now they want to put data from their service over that same link, causing the same congestion problems but not counting it towards the cap. This limits the spread of competing services that might use enough bandwidth to hit the cap.

      Either congestion on the last mile is a problem requiring caps or it isn't. It shouldn't matter what's in the data packets or where they're from.

    2. Re:IP Insanity by jythie · · Score: 2

      This has been a good example of slippery slope.. they used that excuse at first and now that people have gotten used to the caps (or at minimal are not fighting them as hard) they change the reason in order to start using them the way they were intended.. cutting out competition.

    3. Re:IP Insanity by javakah · · Score: 4, Insightful

      There are a couple of problems.

      Cable companies used to simply be mechanisms to get content created by other companies to users, and they did so through the TV.

      As time progressed, the cable companies also began providing Internet access over the cable lines.

      The cable companies also changed from simply being mechanisms for transferring the content that others have created, to owning some of those content creating companies as well.

      New companies sprung up (such as Netflix) which realized that they could serve content through the internet, and serve it to more devices than just TVs.

      This tends to drag on the profitability of Cable TV if people start feeling they have a better costing, reasonable alternative, so customers started dropping cable. Meanwhile, content creating companies not owned by the Cable companies were given a new outlet for distribution, not having to rely essentially on their competitors (the Cable companies) for distribution, possibly at unfair terms.

      So around the time that the Netflix user base was really exploding, the Cable companies started putting caps on their Internet service, along with creating their own clones of the services provided by other websites that were now serving up content.

      The problem now is that the cable companies seem to be unfairly using the arm of their company that provides internet access in order to artificially help it's Cable TV and content creation arms. By keeping the caps artificially low, they keep people from being able to use the Internet to get their content, pushing people towards their Cable TV. Now, by allowing their own sites to not count towards the cap, they are telling people that they can go back to getting content from the Internet again, but only if it's provided by them.

      This is compounded by cable companies being granted local monopolies, so many people don't have a choice than to use these Companies that are trying to limit what content they can receive.

      Imagine Walmart buying out USPS/UPS/FedEx. People have to go through Walmart to get anything sent to them. Now imagine Walmart saying that you are now limited to receiving 3 packages per month. This would be terrible for Amazon, a competitor in getting a good number of things to customers. This is now the equivalent of Walmart saying, "You are limited to 3 packages per month, but any packages you receive from us won't count, so order from us!". This has a chilling effect then beyond simply winding up costing customers more. A student is studying WWII. They want to read Mein Kampf. Walmart doesn't like it, so doesn't sell it. They've killed Amazon. You can't get it.

      TL;DR- So the issue is that because the Cable companies are controlling several parts of the entertainment business, this is monopolistic behavior that will cost customers more and limit customer options.

  6. Don't Cap, Peer or Colocate by MarcQuadra · · Score: 3

    I've been saying this all along. The answer for these companies is not to cap or throttle, it's to behave like a good citizen on the internet and either peer with or colocate the data customers want.

    Now imagine if Google, Apple, Amazon, and Netflix could host a few boxes inside the Comcast network. Everyone wins. Unfortunately, that's just not how higher-ups in most organizations think.

    --
    "Sometimes, I think Trent just needs a cup of hot chocolate and a blankie." -Tori Amos on Nine Inch Nails
    1. Re:Don't Cap, Peer or Colocate by Above · · Score: 2

      Several of the CDN's, most notably Akamai try really hard to locate boxes inside of networks like Comcast so there is no peering or transit link to traverse. Often they in fact pay for the right to be inside the network, on the grounds that it increases performance.

      I don't know how many, if any, CDN's are inside of Comcast's network and possibly _paying_ for the privilege to do so. However if Comcast wants to make the case that Internal traffic shouldn't count against caps with their own services I see no reason why it cap should count against these collocated CDN's as well.

      Net Neutrality is about being _fair_. It seems to me if someone is locating stuff in the same basic (network) location as Comcast, and maybe even paying to do so, but their traffic is capped differently that's not fair.

  7. 250GB by Anonymous Coward · · Score: 3, Interesting

    Gawd, I can't even vaguely imagine using 250GB in one month... Canada's caps are typically on the 60-ish range, if you're lucky or 90-ish range if you pay a significant chunk of money. 250GB would be nirvana!

    Oh, and to claim that doesn't violate net neutrality shows a complete lack of understanding of what net neutrality is. It's a poster child example of a violation of net neutrality.

    1. Re:250GB by Ken+D · · Score: 4, Insightful

      That's what I thought too.
      Then since we got a Roku and Netflix for Christmas, our monthly data usage has steadily climbed up from 10GB to 125GB. If our data usage continues to climb we will be at the limit in a few months and we have done nothing except basically replace cable TV with internet TV.

  8. This is surprising, how ? by mbone · · Score: 5, Interesting

    These companies see themselves as gatekeepers, not service providers. In other words, they think that they will make money from their ability to control what you do or see, not by providing you with the ability to do something. Getting them to realize that their business model has, in fact, changed and that they now are, in fact, service providers is going to be a long and messy project.

  9. A very key detail the summary is missing ... by tgd · · Score: 3, Interesting

    You have to be a Comcast *TV* provider to use those services. If you stream HBOGO over your Comcast internet connection, when you get TV via FIOS, you pay for that bandwidth, because you're not a Comcast TV customer.

    This isn't a net neutrality case, this is a case of Comcast delivering content from your *TV* service to you via IP instead of QAM.

    I'd actually be pissed off if they weren't doing this, because it would mean it was free to watch on-demand using their cable boxes, but not my devices.

  10. Slippery slope by Taibhsear · · Score: 2

    Part of the problem here is they've effectively cordoned off the other services. There's us and them. Now all they have to do is squeeze them out with increasingly smaller bandwidth caps so that you'll use more Comcast controlled services to not go over your cap (and likely justify it with their inability to handle the traffic volume instead of actually upgrading their damned equipment which we paid for years ago, which they just pocketed the money for instead.) or they'll just start charging for anything non-comcraptastic. This is why it's a net neutrality problem.

  11. Net Neutrality is a Ruse by Lorien_the_first_one · · Score: 2

    I think the point is abundantly clear in the following article:

    http://readersupportednews.org/pm-section/186-186/4184-net-neutrality-is-a-ruse

    Designate Comcast as a common carrier and watch how fast they split their business between content and carriage. For as long as Comcast is connected to a public network carrying data from other networks to their customers, they are a common carrier, no matter what the FCC says. If Comcast wants to remain a private network, they can cut their connection to the Internet and provide their own content to their users.

    --
    The diversity and expression of human opinion is essential to human survival.
  12. Re:Others here disagree w/ U (40++:1 ratio)... apk by Chase+Husky · · Score: 2

    The fact that you can't spot thinly veiled raillery is adorable. Have a great day!

  13. Why now? by bluestar · · Score: 3, Insightful

    I am Jack's complete lack of surprise. This is exactly what everyone here was warning about when the whole Net Neutrality "controversy" started. I just wonder why Comcast thought now was the right time to do it.

    --
    "The cost of freedom is eternal vigilance." -Thomas Jefferson
  14. Re:Hosting providers to move on-net by tripleevenfall · · Score: 3, Funny

    Netflix is really pissing me off, I'm switching to Qwikster.

  15. This violates the FCC deal by MobyDisk · · Score: 5, Interesting

    Part of the deal to purchase NBC Universal required that Comcast offer equal access to NBC content over other networks. But making it free bandwidth for your customers, but not for other customers, seems to violate the intent of that requirement while perhaps adhering to the letter of it.

    *This* is why you cannot have one company as the service provider and the content provider.

    Prior to the merger, the justice department released a Competitive Impact Statement which is concerned with Comcast not allowing access to NBC (and others) content. But it did not consider the possibility of Comcast offering special benefits to the content for their subscribers. Now that I think about it, nothing stops Comcast from offering content cheaper, faster, better quality, in 3D, etc.

    Comcast's web site has the regulatory approval document which explains their limitations. It doesn't seem to specifically say they can't do this, but it looks like other people figured they couldn't do this. This blog entry from Mediapost says that the ruling:

    Does not disadvantage rival online video distribution through its broadband Internet access services and/or set-top boxes. Does not enter into agreements to unreasonably restrict online distribution of its own video programming or programming of other providers.

    So I think most people believed that this was illegal.

  16. Re:Hosting providers to move on-net by firex726 · · Score: 2, Insightful

    I think you misunderstood the concept here.

    Comcast is saying they wont bill you for the data use for staying within their intranet basically.
    Since you're going to one of THEIR servers, vs. someone else's.

    Netflix cannot simply park a node on some Comcast fiber and get the same benefit, since it would not be going to a Comcast owned/operated server.
    If I hosted a server from my own home (on Comcast) then if other Comcast subscribers connected to it, the BW usage would still count.

  17. Not necessarily a Net Neutrality issue by Bumbles · · Score: 2

    Assuming the following is true and that the content on the xbox app is a subset of the VOD service offered on the cable tv service, this should not have anything to do with network neutrality. It is simply turning an xbox into a second cable box for VOD.

    " Q: Does a customer need to have a Comcast cable box connected to the TV, along with the Xbox 360?
            A: No, but the customer does need to have a cable box or CableCARD-enabled retail device connected to at least one TV in the house. This means, for example, an XFINITY Digital customer could access XFINITY On Demand content from the Xbox 360 in their rec room, as long as they have a cable box or retail CableCARD device in another room of the house, such as the living room. This is the first time that customers will be able to watch Comcastâ(TM)s On Demand service via a gaming console." (Emphasis mine).

    If the xbox app offers items that are not on Comcast's On Demand service, then people may have a right to complain. If the xbox app only offers a subset of the on demand service, then this is a second cable box and only useful on a tv in your home that is not already hooked up to the cable tv service.

    One would have to look into the service to verify whether the documentation from Comcast is correct.

  18. Re:It's a feature not a bug by brainzach · · Score: 2

    Abuse of monopoly power would be to lower the cap or start limiting third party websites, which Comcast isn't doing.

    How is what Comcast doing any different than the cable TV that you paid for? The content is exactly the same just the means of distribution is a little different to make it more convenient to watch.

  19. Re:Hosting providers to move on-net by skids · · Score: 4, Insightful

    Easy out for Comcast there: a connection to a server owned by a separate entity would constitute a peering arrangement, with an associated SLA etc.

    Now, for a small provider who's peering arrangments (or purchase if they cannot qualify as a peer) consititute a large chunk of their network expense (sometimes even more than half) exempting local network traffic from bandwidth caps is justifiable.

    For Comcast -- well, I'd venture that running an entire distribuition system to millions of customers dwarfs the expense of peering. They are using an excuse that only applies to "small guys" to justify behavior which is aimed at squashing competition for their other services. They are only incidentally a bandwidth purchase aggregator, and should not be allowed to use this pretense.

  20. Re:Hosting providers to move on-net by networkBoy · · Score: 2

    soooo
    What if I set up a P2P mesh with others on my same segment of a comcast network.
    That data should not count against caps either, right? I've not only not left their network, I've even stayed in the same segment. If I had comcast I would actually try to do this and since they would inevitably say I exceeded my BW limits I would then sue them. It'd be fun times.
    -nB

    --
    whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump