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Comcast Pays $800,000 To U.S. For Hiding Stand-Alone Broadband
First time accepted submitter vu1986 writes "The Federal Communications Commission has settled with Comcast over charges that the cable company made it hard for consumers to find stand-alone broadband packages that don't cost an arm and leg. As part of the settlement Comcast paid the U.S. Treasury $800,000 and the FCC extended the length of time Comcast had to provide such a service."
Does Comcast have to make it any easier for customers to find the stand alone-packages? I don't see that requirement anywhere in the summary or article ..
Three days from now?? Thats tomorrow!! ~Peter Griffin
I had a bitch of a time with Time Warner trying to get them to give me broadband without the TV, phone, and other crap that's pointless to me. What's the point of making it such a pain in the ass? All it does is ensure that wherever I move next it sure as hell won't be somewhere serviced by TWC.
Hmm. $800,000 fine. For a company that grossed 4.4 billion last year. If this was an individual making median income (47k USD), then this would be like fining them $0.09. That'll teach them!
#fuckbeta #iamslashdot #dicemustdie
Yes, we do with only 2 viable options in most of the US, if you're lucky, we can't count on market forces. Ultimately, it's either settle for whatever the ISPs want to give or force them to something about it. Having watched the prices rise and the connection speed not for over a decade, I definitely think we need more government as less isn't working.
I had no problem finding an internet only package with Comcast and I was quite happy with their service.
I used Comcast for internet service for 3 years and it worked great. Consistent 15 mbit service, never hit any usage caps despite being a heavy Netflix user with no cable service (I used Comcast only for internet). Only one instance of downtime in 3 years, they had a truck there within 4 hours and re terminated the connection at the pole to get me back online (the tech said it was water damage - it had been rainy and exceptionally windy - many people lost power). I considered DSL, but the local Telco could only promise "up to" 1.5mbit of bandwidth and said that due to my CO distance it might be lower.
Now I have AT&T U-Verse (my only option) and after 2 missed install appointment (no call for either one - they just didn't show), it's been ok, but there have been 2 outages in 3 months. One lasted around 10 minutes, the other was 60 minutes but it was the middle of the night.
If I could use Comcast again, I would.
The message I got from Comcast the last time that I consider(and discussed canceling cable outright was that if I were to do so, then the cost of my broadband service would go up. (cable ~$14-$15 for the bare minimum and broadband internet @ ~$55).
I have no real leverage in my area - no legitimately competitive providers.
I need to make a call.
I just haven't figured out who I need to call--the FCC or Comcast.
When I purchased this house new, it had existing cable hookups but had never had them activated. I called Comcast and asked to have internet service activated. No problem, except that lady I spoke to automatically added cable service in the price--$69.00 a month. When I corrected her and stated that I did not want cable she stated that it was the same price anyway, with or without cable service.
So, in effect, the stand-alone internet service was never offered. In it's place, I was offered their bundle and was forced to pay a premium to have the cable access removed if I really desired to. Obviously, since the price was the same I now have both cable and internet service when all I wanted was the broadband.
More and more companies are being found to have behaved badly and are fined, just today Barclays is fined £290m. The company pays it and probably keeps going on other scams for which individuals earn large bonuses or commissions, nobody really suffers, the company just makes a little less profit that year.
The only way of altering behaviour is to fine the individuals who are behind the scams. Only when these crooks start loosing their houses and pensions will they stop thieving. Their primary interest is themselves, not the company. Hit them where it matters to them - then, and only then, might the regulators truly find their teeth.
Verizon recently sent out letters claiming that you cant have un-bundled DSL anymore and demanded I call and change my service to something that has a phone line. I refused and I still only have DSL and no phone line. I still get calls claiming that I have to convert from them.
This is illegal, yet the FCC is not jumping on them or Frontier for pulling pretty much the exact same stunt. I am all for forcing companies to comply, but apply it across the board evenly. And no I'm not a Comcast fanboi, I worked there, I know how evil they are. But I dont like single sided enforcement.
Do not look at laser with remaining good eye.