Critics Blast Apple's Cheesy New Ad Campaign
theodp writes "BetaBeat reports that people are pretty much falling over themselves to mock Apple's cheesy new Genius ad campaign, using zingers like 'intellectually cheap,' 'cringe-inducing,' 'borderline smarmy,' and — perhaps the unkindest cut of all — Microsoft-worthy — to describe them. Apple's trilogy-of-terror ad lineup includes Mayday ('An Apple Genius shows a fellow passenger how easy it is to make great home movies with iMovie. All before the tray tables are returned to their upright position.'), Labor Day ('An Apple Genius shows a soon-to-be father all the amazing things he can make with iPhoto.'), and Basically ('An Apple Genius points out there are a lot of things that separate a Mac from an ordinary computer, like great apps that come built in.'). The Atlantic's Jordan Weissmann says Steve Jobs would be appalled by the new ads, which certainly don't fare well in a head-to-head comparison with Think Different."
They even got their ad campaign freely detailed on Slashdot and by all those different critics. Can't be more successful than that.
This inevitably pops up everywhere, but I think it's more symptomatic of a lack of confidence in post-Jobs Apple, producing a self-fulfilling prophecy, than necessarily an independent assessment. Perceptions of Apple have been so closely tied to Jobs for years that evaluation of how smart decision are are strongly influenced by that. There are things that Apple could do today that will get people kvetching about "ugh, if only Steve Jobs were still here he'd never do that", but if Steve Jobs himself had done the identical thing 5 years ago, people would raise an eyebrow, maybe think it's weird, but give him the benefit of the doubt, assuming he knows what he's doing. Basically, people don't trust Apple knows what they're doing the way they trusted jobs, so even things Jobs would've done get that "if only Jobs..." treatment!
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GEICO and Progressive ad campaigns generate giggles, but they're being dumped because they actually don't generate any increase in revenue.
Personally I can't see how anyone thought it was a good move to label Apple technicians "Geniuses". If they were geniuses, they would be doing something useful.
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You big-ketchup shill. Everyone knows Rold Gold is the finest in tomato based confectionery condiments. NO BLOOD FOR KETCHUP!
It is generating buzz. Bad or good, that is the goal of an ad campaign.
You don't want to generate buzz by destroying your hard-earned brand identity. Let's compare:
1) Old campaign "You can intuitively and effortlessly do cool things with our products."
2) New campaign "You will find yourself in tech emergencies while using our products, from which only a trained professional can save you (even though we used to tell you this only happened to customers of our competitor)."
The Daddy casts sleep on the Baby. The Baby resists!
Also,
1) Old campaign "You will be cool and fashionable as an Apple user"
2) New campaign "Only annoying geeks are Apple genius"