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Critics Blast Apple's Cheesy New Ad Campaign

theodp writes "BetaBeat reports that people are pretty much falling over themselves to mock Apple's cheesy new Genius ad campaign, using zingers like 'intellectually cheap,' 'cringe-inducing,' 'borderline smarmy,' and — perhaps the unkindest cut of all — Microsoft-worthy — to describe them. Apple's trilogy-of-terror ad lineup includes Mayday ('An Apple Genius shows a fellow passenger how easy it is to make great home movies with iMovie. All before the tray tables are returned to their upright position.'), Labor Day ('An Apple Genius shows a soon-to-be father all the amazing things he can make with iPhoto.'), and Basically ('An Apple Genius points out there are a lot of things that separate a Mac from an ordinary computer, like great apps that come built in.'). The Atlantic's Jordan Weissmann says Steve Jobs would be appalled by the new ads, which certainly don't fare well in a head-to-head comparison with Think Different."

22 of 244 comments (clear)

  1. Successful ad campaign is successful by drinkydoh · · Score: 5, Insightful

    They even got their ad campaign freely detailed on Slashdot and by all those different critics. Can't be more successful than that.

    1. Re:Successful ad campaign is successful by gl4ss · · Score: 4, Insightful

      it's detailed well elsewhere too.
      if views were a metric, then it's successful. but if apple had filmed a turd for 20 seconds and published that as an official advert it would have the highest viewcount on youtube - however I really doubt that would mean it's a successful advert for them in building of their brand image.

      Basically they're Apple adverts, basically.

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    2. Re:Successful ad campaign is successful by vlm · · Score: 3, Interesting

      They even got their ad campaign freely detailed on Slashdot and by all those different critics. Can't be more successful than that.

      If the ads were any good we'd see Samsung ads that look just like it.

      I still haven't seen the ads... mythtv dvr with auto commercial detection and autoskipping, adblocker on the web browser, don't watch sports, haven't watched live TV in years, don't buy newspapers or magazines (although I get a couple "journal" type mags)... What's apple's plan to push their message to a guy like me who has buckets of cash and no ad viewing habit? Oh, I see, get their ads discussed on /. damn you apple damn you that worked pretty well.

      The only ads I've seen a couple years are the ford sync / etc / ads inserted inline on twit and revision3. However, recently when I watch revision3 shows on my roku the first thing is womens herpes medications WTF is up with that. Are all ads that poorly targeted out in the real (aka unblocked/unskipped) world? Like are sporting event commercials all romance novel publicity spots, etc?

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    3. Re:Successful ad campaign is successful by mwvdlee · · Score: 5, Funny

      but if apple had filmed a turd for 20 seconds and published that as an official advert it would have the highest viewcount on youtube - however I really doubt that would mean it's a successful advert for them in building of their brand image.

      People would have said they liked the new fully cornerless design and swirly textures. Brown is obviously the new white (or black) and you have to be impressed by the new smell feedback technology. It's soft and warm to the touch as well, making it comfortable to hold.

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    4. Re:Successful ad campaign is successful by Enderandrew · · Score: 5, Interesting

      People say that there is no such thing as bad publicity. That isn't the case. Ask BP what it was like to be in the news constantly for the oil spill.

      Microsoft is in the news for losing market share in just about every key segment since Ballmer took over. Apple is in the news for failing to meet sales expectations for the iPhone and a disappointing earnings statement.

      These ads suggest that Apple may have lost their touch when Jobs died. Consumers and stockholders might have reason to question the future of the company under Tim Cook.

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    5. Re:Successful ad campaign is successful by BriggsBU · · Score: 4, Funny

      Basically they're Apple adverts, basically.

      Are you from the Department of Redundancy Department?

    6. Re:Successful ad campaign is successful by jollyreaper · · Score: 4, Funny

      People would have said they liked the new fully cornerless design and swirly textures. Brown is obviously the new white (or black) and you have to be impressed by the new smell feedback technology. It's soft and warm to the touch as well, making it comfortable to hold.

      But being Apple it wouldn't be compatible with a genetic anus, it'll be proprietary.

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    7. Re:Successful ad campaign is successful by AmiMoJo · · Score: 3, Interesting

      They are the first in a long time that don't lie. All the iPhone and iPad ads were sped up, the real devices not being as fast as they show them to be. The Mac vs. PC ads made ridiculous claims about Macs not getting viruses. Maybe if you strip away the bullshit this is what is left.

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    8. Re:Successful ad campaign is successful by Cederic · · Score: 3, Funny

      Surely a generic anus is a genetic one?

      (No, I can't believe I'm posting this either)

  2. Think Different by somersault · · Score: 3, Insightful

    From the Think Different Ad: "They push the human race forward."

    By litigating so that their competitors can't sell what may end up being superior products! Yeaaaaaaahhhhhh! Keep pushing the human race forward Apple!

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    which is totally what she said
  3. the 'Steve Jobs would be appalled' hypothetical by Trepidity · · Score: 4, Interesting

    This inevitably pops up everywhere, but I think it's more symptomatic of a lack of confidence in post-Jobs Apple, producing a self-fulfilling prophecy, than necessarily an independent assessment. Perceptions of Apple have been so closely tied to Jobs for years that evaluation of how smart decision are are strongly influenced by that. There are things that Apple could do today that will get people kvetching about "ugh, if only Steve Jobs were still here he'd never do that", but if Steve Jobs himself had done the identical thing 5 years ago, people would raise an eyebrow, maybe think it's weird, but give him the benefit of the doubt, assuming he knows what he's doing. Basically, people don't trust Apple knows what they're doing the way they trusted jobs, so even things Jobs would've done get that "if only Jobs..." treatment!

    1. Re:the 'Steve Jobs would be appalled' hypothetical by hey! · · Score: 4, Funny

      No, they say the portrait of Jobs in the Apple boardroom shed a tear when the ads were screened. Or maybe they had the AC turned up too high.

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    2. Re:the 'Steve Jobs would be appalled' hypothetical by ColdWetDog · · Score: 3, Insightful

      You know, the funny thing is that if you substitute "Commander Taco" For Jobs and "Slashdot" for Apple, your paragraph still works pretty well.

      Founder effect?

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  4. Re:People are talking by bluefoxlucid · · Score: 4, Insightful

    GEICO and Progressive ad campaigns generate giggles, but they're being dumped because they actually don't generate any increase in revenue.

    Personally I can't see how anyone thought it was a good move to label Apple technicians "Geniuses". If they were geniuses, they would be doing something useful.

  5. Re:Why is this a subject of debate? by x6060 · · Score: 4, Funny

    You big-ketchup shill. Everyone knows Rold Gold is the finest in tomato based confectionery condiments. NO BLOOD FOR KETCHUP!

  6. the ad campaigns were insulting by SuperBanana · · Score: 3, Interesting

    It's insulting, as a male, to see a husband portrayed as a complete ditz; if they'd done it with a woman, there would have been hell to pay, or people wouldn't have thought it was funny. Look at the idiot man, everyone!

    As a techie, I found the way the Genius acts to show someone who is practically codependent. They're not people - they're apparently robots who spend their entire lives wherever they are, serving as customer service agents?

  7. The take-away by mwvdlee · · Score: 3, Interesting

    Apple customers need help for even the simplest thing on their Apple computer.
    Apple customers lack common sense.
    Apple customers don't even know what an Apple computer is.

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  8. Are they as deceptive as past iPhone ads? by lee1 · · Score: 3, Informative

    If they are basically truthful, then they are improving on their record.

  9. Re:Why is this a subject of debate? by Dragonslicer · · Score: 3, Insightful

    Isn't an ad campaign basically a self-measuring practice? Either their sales will go up, or they wont.

    Half of the money spent on marketing is wasted. The problem is figuring out which half.

  10. Think Different by DNS-and-BIND · · Score: 3, Interesting
    Yeah, sure, this is an astroturf post. Why else would it repeat Apple's words, as well as provide links to all the appropriate ads? You know, they intentionally make lame ads like this to "encourage" social media discussion. The worst ad is the one that nobody talks about.

    Enough about that, let's examine Apple's most famous ad, "1984". Read the text, while thinking (differently) about the kind of company that Apple is in 2012.

    "Today, we celebrate the first glorious anniversary of the Information Purification Directives.
    We have created, for the first time in all history, a garden of pure ideology.
    Where each worker may bloom secure from the pests of contradictory and confusing truths.
    Our Unification of Thoughts is more powerful a weapon than any fleet or army on earth.
    We are one people, with one will, one resolve, one cause.
    Our enemies shall talk themselves to death and we will bury them with their own confusion.
    We shall prevail!"

    How ironic, eh? Apple has become the very thing that they despised, back then. One True Way of doing things, and if you don't like it, hit the highway.

    I'm a late adopter, for very good reasons I won't go into here. I recently saw my first iPad in the wild, my new roomie has one. I had some cool Cajun mp3s he wanted, so I gave him my USB stick to transfer the files. I even GAVE him the actual CD that I purchased from the hand of the artist himself, to keep, as I didn't particularly care for the music and he loved it. Oops! The iPad doesn't have a USB port. He explained he had to do everything by iTunes. Bummer, eh?

    Next, he was going for a new job, and wanted me to look over his contract. He sent me the .DOC file by email, and I annotated it using Libre Office's "CTRL-ALT-C comment" function. I highlighted the parts of the contract I thought should be changed, made my comments, and resent the file to him. Oops! Turns out, there's no free .DOC reader that will show those comments. His brother ended up loading the files onto his PC and sending him JPG screenshots. I'm sure if he wanted to pay $19.99, there would be some sort of solution to his problem. Again, a garden of pure ideology, secure from the pests of contradictory and confusing truths.

    Jeez, the entire Apple motto, "Think Different", is a riff on IBM's motto, "Think". Let's all think differently and ignore the obvious grammatical error. Oof, how outdated! It's like how Texas A&M defines themselves by the rivalry to UT, and has no personality without it...now they're in different conferences. Awkward.

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  11. Re:People are talking by chispito · · Score: 5, Insightful

    It is generating buzz. Bad or good, that is the goal of an ad campaign.

    You don't want to generate buzz by destroying your hard-earned brand identity. Let's compare:

    1) Old campaign "You can intuitively and effortlessly do cool things with our products."
    2) New campaign "You will find yourself in tech emergencies while using our products, from which only a trained professional can save you (even though we used to tell you this only happened to customers of our competitor)."

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  12. Re:People are talking by Moses48 · · Score: 4, Funny

    Also,
    1) Old campaign "You will be cool and fashionable as an Apple user"
    2) New campaign "Only annoying geeks are Apple genius"