Slashdot Mirror


The Worst Apple Store In America — An Employee Confession

Cutting_Crew writes "Gizmodo has a piece that describes one of the worst and most corrupt Apple stores. Two employees recount management exchanging brand new computers for face-lifts (and other things), not just from customers, but also from businesses. Other common activities ranged from destroying devices repeatedly and ringing up new ones (for themselves and friends as fake customers) to outright stealing merchandise and cash. Customers may have also lost their data if they weren't polite when coming in for a repair, or the 'Genius' help may have been intoxicated."

22 of 310 comments (clear)

  1. Gizmodo has been banned for life from Apple events by aristotle-dude · · Score: 3, Insightful

    Consider the source always. This is not the first hack piece written by them. They were caught knowingly purchasing stolen goods but got off on the technicality of being part of the "press". It is not supposed to be a license to get out of jail.

    --
    Jesus was a compassionate social conservative who called individuals to sin no more.
  2. Re:Gizmodo has been banned for life from Apple eve by kthreadd · · Score: 3, Insightful

    Exactly, how credible is this source and the source that they are quoting?

  3. Re:Gizmodo has been banned for life from Apple eve by jcr · · Score: 3, Insightful

    In addition to purchasing stolen goods, they also attempted extortion. All that aside, those assholes have been on my shit list for a lot longer than that, ever since the stunt that got them banned from the Consumer Electronics Show.

    -jcr

    --
    The only title of honor that a tyrant can grant is "Enemy of the State."
  4. Re:Gizmodo has been banned for life from Apple eve by TubeSteak · · Score: 3, Insightful

    They were caught knowingly purchasing stolen goods but got off on the technicality of being part of the "press". It is not supposed to be a license to get out of jail.

    Actually, being a member of the press is supposed to help you stay out of jail.
    Even judges think so, otherwise we'd be locking up every journalist that published classified documents.

    I think your understanding of the First Amendment needs refreshing.

    --
    [Fuck Beta]
    o0t!
  5. THIS IS NOT NEWS! by Tastecicles · · Score: 3, Insightful

    People steal from work! News at 11!

    This is what infidelity insurance is for!

    --
    Operation Guillotine is in effect.
    1. Re:THIS IS NOT NEWS! by geekoid · · Score: 3, Insightful

      I love this day in age where someone thinks loading something on youtube is the ultimate stopping power.

      In my day, if you did something like that to an employee, we would light your car on fire.

      "What's the difference between a wage slave and a convicted thief?"
      I'm sure you ar a pleasure to work for.

      --
      The Kruger Dunning explains most post on /. http://en.wikipedia.org/wiki/Dunning%E2%80%93Kruger_effect
  6. Re:Gizmodo has been banned for life from Apple eve by Anonymous Coward · · Score: 4, Insightful

    The first amendment was never intended to be license for just any misbehavior or licentiousness or criminal misdeeds. It's protection specifically, with regard to the press, protects them from prosecution for things they say or print. It doesn't permit them to lie, cheat, and steal... by which I mean they cannot perjure themselves, commit fraud, or commit larceny with impunity. Freedom of the press is not a blanket permit to do whatever they feel like.

  7. Scandalous by roman_mir · · Score: 3, Insightful

    The gluttony. The vanity. The greed. The envy. The fear. The partying. The debauchery. The sex. The humanity.

    We have it all.

    Apple geniuses.

    ---

    How is that for a commercial?

  8. Re:I love Apple and I believe it by Anonymous Coward · · Score: 2, Insightful

    I love Apple

    Lol. I'm sure Apple loves you too...

  9. Re:Gizmodo has been banned for life from Apple eve by Anonymous Coward · · Score: 4, Insightful

    It doesn't permit them to lie, cheat, and steal... by which I mean they cannot perjure themselves, commit fraud, or commit larceny with impunity. Freedom of the press is not a blanket permit to do whatever they feel like.

    As far as I know it is not illegal to lie. Making lies illegal would cause a problem as soon as two stories differ from each other, for example when the government says one thing and the press another. Since the government controls the law they can pretty much conclude that the official story is the truth and say that anyone who claims that the official story is false is a liar.

  10. Re:I love Apple and I believe it by Xest · · Score: 3, Insightful

    To be fair, it does raise questions as to what the fuck the point is in Apple's extremely rigorous and invasive recruitment process such as multiple credit checks etc. though.

    If they go to such extremes when hiring but can still get away with the excuse that "Well, this happens in any store", then maybe they could at least stop subjecting potential employees to such an awkward recruitment process, or at least stop pretending the recruitment process in any way improves the quality of employee they hire in their stores.

  11. Re:I love Apple and I believe it by LodCrappo · · Score: 5, Insightful

    the arduous hiring process is actually part of the new employee's conditioning, not really a screening mechanism at all.
    making them feel like the accomplished something simply by being hired is an important early step in the corporate mandated mental manipulation.
    notice the quote in the article from the disgruntled employee:

    "...statistically speaking, it's harder to get a job at the Apple Store than it is to get into some Ivy League schools," he says

    This isn't something he just came up with. It's a "fact" he was taught during the indoctrination process, designed to make the iPeons feel like they are somehow special for obtaining a low paying position in retail.

    as you pointed out, it's largely ineffective at preventing crappy people from being hired, but that's not what its about.

    --
    -Lod
  12. Re:Gizmodo has been banned for life from Apple eve by Richard_at_work · · Score: 5, Insightful

    Ahh yes, "we" are the reason other people have no morals or ethics.

    Some people always try to find a way to blame the "fanboys"...

    The only people to blame here are those engaging in the acts mentioned.

  13. Re:Gizmodo has been banned for life from Apple eve by Attila+Dimedici · · Score: 3, Insightful

    Perhaps you should do a little studying. "Freedom of the press" does not mean freedom of those in the business of selling news. It means freedom of the people to use printing presses to publish what they would like. The First Amendment does not give special protection to the news media. From the perspective of the Framers of the Constitution calling someone a "member of the press" would be like us calling someone a "member of the Internet".

    --
    The truth is that all men having power ought to be mistrusted. James Madison
  14. Re:The price of ignorance... by drinkypoo · · Score: 4, Insightful

    Sorry, if you want to be dick, snarky, or a condescending prick you deserve what karma serves you.

    Sorry, you only have the options to take my money or not, you don't have the option to fradulently offer but not deliver goods or services.

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  15. Re:The price of ignorance... by Cederic · · Score: 5, Insightful

    Willful destruction of data is illegal in the UK. I don't care much of a cock I am to someone in a store, they break the law if they delete the data off my hard drive.

    This is no different than getting spit in your food

    You may think that's acceptable. I do not. I've worked in a restaurant and I'd expect any member of staff to get sacked if they tried that.

    There are excellent ways of dealing with difficult, rude or tardy customers. Breaking the law and illegally abusing them are not excellent ways.

    Don't be a cock.

  16. Re:Gizmodo has been banned for life from Apple eve by jbolden · · Score: 5, Insightful

    This is exactly the kind of story that a blog about Apple should be covering. You may be questioning whether journalists should be covering Apple but given the high level of public interest I don't see any reason they shouldn't be covered.

    As for intimidation. Every small town newspaper publishes stuff that the mayor or the police chief doesn't like. Everyday journalists covering the national story go up against big corporations and government officials with tremendous power and budget. Go abroad and their are journalists in China reporting on abuses who get sent to forced labor. There were journalists in Egypt that got taken in by government forces and shot.

    No Gizmodo shouldn't back down because Apple is unhappy.

  17. Re:Gizmodo has been banned for life from Apple eve by Bill_the_Engineer · · Score: 2, Insightful

    The way you describe it. Gizmodo was trying to sell an item, that they knew was stolen, back to its rightful owner with conditions designed to generate additional financial gain by generating their own "news" story at the expense of the owner. Sounds like extortion to me.

    --
    These comments are my own and do not necessarily reflect the views or opinions of my employer or colleagues...
  18. Re:Gizmodo has been banned for life from Apple eve by Anonymous Coward · · Score: 2, Insightful

    I can't believe how far up your ass the late Steve Job's cock still is.

  19. Re:Gizmodo has been banned for life from Apple eve by omfgnosis · · Score: 3, Insightful

    Awesome. That kind of attitude potentially bolsters a source's credibility. It's easy to be critical of those we despise; being critical of those we adore is a hallmark of introspection.

  20. Re:Gizmodo has been banned for life from Apple eve by Anonymous Coward · · Score: 5, Insightful

    Wow, swoosh with your comprehension skils and those that modded you insightful. He said the reason you are "reading" about them and the article, not that you agree or disagree with the content of the article or someones doings. Gizmodo posts a non story, fan boys all read it and get excited about it and discuss it. Gizmodo will repeat these type of non stories because you the fan boy will read it and get excited about it again and again.

    If this same story was posted about a local 7-Eleven store, no one would give a shit, no one would read, and no one would comment on it.

  21. Re:Gizmodo has been banned for life from Apple eve by yurtinus · · Score: 3, Insightful

    Does Taco Cowboy punch babies? Sources say maybe!

    Really, my response here has nothing to do with the credibility of Gizmodo in this article (they may or may not be, I honestly don't know). I just want to say that any time we defend an incredulous source of information because there might be a tiny nugget of truth buried in their lies, we only serve to give more credibility to those lies. Sort of like the Swiftboat Veterans for Truth.

    --
    +1 Disagree