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NYC Data Center Needs Focus On Fuel

Nerval's Lobster writes "Who knew that the most critical element of operating a data center in New York City was ensuring a steady supply of diesel fuel? In the wake of Hurricane Sandy, the challenges facing data center operators in the affected zones include pumping water from basements, waiting for utility power to be restored, and managing fuel-truck deliveries. And it's become increasingly clear which companies had the resources and foresight to plan for a disaster like Sandy, and which are simply reacting. Here's the latest on providers around the New York area." And remember, having fuel for machines sometimes only means it's time to start the manual labor.

162 comments

  1. Idiots by Anonymous Coward · · Score: 2, Funny

    Data center on the coast - and they're surprised by what happened?

    Good God! I saw this coming for years - I guess I AM GOD!

    Listen to me my sheep, if you're on the coast, you will be flooded and wiped out by hurricanes!

    And more, my sheep, you will be knocked out by tornadoes in the Mid-West!

    And yet, my sheep - oh, fuck it! - my morons - you will be taken out by Earthquakes on the West Coast!

    And for you in the Middle East... You'll be taken out by terrorists!

    And in a few years by the Omicron Persei 7 peoples - not '*8" because Lurrrr hasn't taken them over yet - poor, poor, bastard.

    *Read it with the Professor Farnsworth voice from "Furturama"

    1. Re:Idiots by jonbryce · · Score: 3, Funny

      And if you are in Britain, you will be taken out by 2mm of snow.

    2. Re:Idiots by Anonymous Coward · · Score: 0

      Only if it's the wrong kind of snow.

  2. If you read the blogs from hurricane Katrina... by Anonymous Coward · · Score: 1

    ... you would know. The blogs about keeping data centers running in New Orleans during Katrina were incredible.

  3. Clusterfuck.... by Anonymous Coward · · Score: 0

    I know if my business needed to be up and online 24-7 to keep the money rolling in. I'd have at LEAST 3 layers of backup in place for every single situation i could plan for.

    Fire, flood, power outage, earthquake, tidalwave, and more...

    Because mother nature does not give a fuck about your business. If you don't do these things nobody else will.

    1. Re:Clusterfuck.... by Anonymous Coward · · Score: 2, Insightful

      Good luck turning a profit.

    2. Re:Clusterfuck.... by Anonymous Coward · · Score: 0

      Horseshit. In typical owner/operator fashion, you'd nickel and dime your infrastructure people so that they couldn't possibly respond to something like this, because the budget that YOU put them on prevented them from having the resources to respond to any "disaster" greater than a 10-hour power outage.

    3. Re:Clusterfuck.... by Anonymous Coward · · Score: 0

      Ah, the Republican platform: profit comes from scrimping on infrastructure.

    4. Re:Clusterfuck.... by Anonymous Coward · · Score: 0

      And the inverse for democrats? Spending for the sake of spending even if you have to go into debt to continue doing it?

      Get real and stop being an idiot.

    5. Re:Clusterfuck.... by Anonymous Coward · · Score: 0

      No, outsourcing it. As if that will magically make it happen when it's a cost center. Which means it will never happen.

    6. Re:Clusterfuck.... by sumdumass · · Score: 2

      I agree. I recently has to do a disaster recovery plan for a law firm I administrate. They wanted to be able to weather any event without disruption. I took disruptions that I knew of within the last ten year, and expanding to situations that has happened in other parts of the town. Flooding wasn't really an issue because they are on a hill that would require most of the state to be under water before they were. The biggest concerns was power and internet outages, something happening to the building making it unsafe or uninhabitable, and something happening outside the building requiring a sustained evacuation.

      Long story short, they ignored it, purchased a portable gas powered generator and extension cords long enough to make it into the server room. They wanted backups stored offsite but wouldn't provide any way of reading them. Off site ended up being one of the partner's home too. The Generator, I think was one that one of the partners purchased during the last storm that we lost power on and he wanted to unload it because it hadn't been needed in the last 3 years. And the one time we needed to use it, I spent about 2 hours draining the fuel and cleaning the carburetor because someone wanted it fueled up and ready to go at a moment's notice while in storage.

      But they did have a point, why spend more money to stay open for 3 days then you wold lose by shutting down or being partially shut down those 3 days.

    7. Re:Clusterfuck.... by Anonymous Coward · · Score: 1

      The one thing even dumber than tax-and-spend. Tax-cut-and-spend. Guess who gave us that?

    8. Re:Clusterfuck.... by PrimaryConsult · · Score: 3, Informative

      This is one of those situations where the invisible hand of the free market fails miserably:

      Company A: plans properly for contingencies, but has to charge $10 more per customer.

      Company B: thinks they have planned for contingencies as well as A (but accredit the cheaper pricetag to their managerial prowess), makes the same claims about uptime as company A, and undercuts company A.

      Company A goes out of business as B steals all of A's customers.

      Disaster hits, but due to company A having gone out of business 2 years ago, B can legitimately say "no one could have planned for this!" and likely gets away with it...

    9. Re:Clusterfuck.... by nedlohs · · Score: 2

      Except that company As are still in business - given a bunch of places did just fine. So the invisible hand seems to have done just fine.

      Note these are NYC data centers if you were buying the cheaper option you weren't in one of them anyway.

  4. -1, Obvious by Gothmolly · · Score: 1

    How can you not have a multi-day supply of diesel on hand?

    --
    I want to delete my account but Slashdot doesn't allow it.
    1. Re:-1, Obvious by Anonymous Coward · · Score: 2, Insightful

      How can you not have a multi-day supply of diesel on hand?

      Some places did, but in the city, you can't store it above ground - which means that that week's supply of diesel is now mixed in with the ocean.

    2. Re:-1, Obvious by Anonymous Coward · · Score: 1

      Why would you have your fuel tanks vented into the basement? And why would you have your fuel pumps *outside* the tank?

      Put the tanks underground. Put the pumps *in* the tank. Vent the tanks out the top of the building.

      Bingo -- flood-proof tank.

      And don't give me any willies about putting pumps in the tanks -- gasoline powered cars do it all the time and gasoline is much more flammable than diesel.

    3. Re:-1, Obvious by Garybaldy · · Score: 1

      Exactly nearly every car has the main fuel pump in the tank. What is used to cool the pump, the fuel.

    4. Re:-1, Obvious by rickb928 · · Score: 1

      In the Northeast, diesel and #2 are pretty similar. Why not switch the valve and send some furnace oil to the gensets?

      Or do they not use oil in NYC?

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    5. Re:-1, Obvious by 0100010001010011 · · Score: 1

      #2 is diesel.

    6. Re:-1, Obvious by budgenator · · Score: 1

      You need a little more compression to light #2 fuel oil, the engine in the duece and a half, LDS-427 Turbo Multifuel I-6; LDS-465 Multifuel I-6; 127 to 170 hp (95 to 130 kW) will burn it OK, but they are small for data center usage. I'm sure there are marine engines off the shelf that are both large enough and able to run on both.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    7. Re:-1, Obvious by chrismcb · · Score: 1

      Exactly?
      I've replaced several fuel pumps in cars... I've never had to do anything with the tank. Must have been doing it wrong.

    8. Re:-1, Obvious by mcgrew · · Score: 2

      I don't understand why they're using deisel rather than natural gas. With natural gas they could have the generators on the roof. Illinois Secretary of State mainframes have two backup generators, both natural gas. I've lost electricity a whole lot of times, but I've never had a natural gas disruption in my six decades. Not even in 2006 when we were hit with two tornados and electricity was out for a week; I heated my apartment with the oven (the gas furnace needs electricity for blowers and theromostats).

    9. Re:-1, Obvious by Garybaldy · · Score: 1

      Maybe "nearly every car" might be an over statement. But every car i have owned has the pump in the fuel tank. My 94 chevy pickup which i have replaced the pump is in the tank. my first car an oldsmobile had the pump in the tank. And my Taurus has the pump in the tank.

    10. Re:-1, Obvious by Garybaldy · · Score: 1

      Lets not forget that most modern cars have more than one pump.

    11. Re:-1, Obvious by Garybaldy · · Score: 1

      I did some research looks like you only replaced the under hood pump. As i said Nearly every manufacturer uses an in tank main pump.

      http://tankonempty.com/viewstory/71

      http://www.ehow.com/how_7838847_install-intank-fuel-pump.html

      But feel free to do your own research or just try to shoot me down again.

  5. you can't store 3 days of fuel at high floors by Joe_Dragon · · Score: 2

    you can't store 3 days of fuel at high floors that can be a big fire hazard.

    1. Re:you can't store 3 days of fuel at high floors by Anonymous Coward · · Score: 1

      You'd think that a generator would be on a lower floor, with a supply area nearby for the extra fuel. I have visions of people carting the generator into the server room and letting rip.

    2. Re:you can't store 3 days of fuel at high floors by bsane · · Score: 4, Insightful

      Which makes me question the wisdom of urban datacenters in the first place.

    3. Re:you can't store 3 days of fuel at high floors by ericloewe · · Score: 2

      Diesel isn't much of a hazard if stored properly. You need a wick for it to burn or impossible pressures (by atmospherical standards, that is) for it to ignite.

    4. Re:you can't store 3 days of fuel at high floors by Anonymous Coward · · Score: 5, Insightful

      Think. It is a fire hazard. As in "it starts leaking because of event X happening". And where does stuff go when it leaks? Yes, it goes down.

      That is why fuel is stored DOWN in the basement. *Water*, on the other hand, you can store on the roof.

      If you don't want to worry about your tank getting flooded, then make it water tight with air inlet well up high out of the water. There are safe and reliable ways of doing this without storing your fuel on the roof!!

    5. Re:you can't store 3 days of fuel at high floors by Nadaka · · Score: 4, Informative

      You also need to make sure to bolt the damn tank down. Fuel and air are more buoyant than water or mud. More than a few flooded gas stations have suffered damage only because the tanked popped out of the ground.

    6. Re:you can't store 3 days of fuel at high floors by Anonymous Coward · · Score: 0

      Diesel is difficult to burn. You can take a match to that stuff and diesel will just put out the match.

      Diesel is more of an environmental hazard when it leaks out. The office where I work at recently got a big 1 MW diesel generator from an office we acquired and shut down. Local municipal codes requires us to get a double-walled tank (whereas the tank at the previous location only had a single wall) for this reason.

    7. Re:you can't store 3 days of fuel at high floors by dkf · · Score: 4, Interesting

      Which makes me question the wisdom of urban datacenters in the first place.

      It's nothing particularly special to the datacenter being in a city. Get a big enough disaster and you will be knocked off the net, wherever you are and whatever steps you take to prevent it. The best mitigation strategy is to have geographically distributed datacenters that can run replicated services that are structured so that losing one site entirely is not crippling (though it might hurt a lot). This isn't a simple thing to do — for most types of service, you have to design the overall service from the ground up to work that way — but it's not too bad. (And at least with the Cloud you don't have to build your own collection of geographically-separated datacenters or pound your head against the problems you usually get with hosting providers when you're desperate for service in a hurry.)

      Mind you, rents in NYC are so high that I'd guess that nobody's going there for the cheapness of the service. Instead, it's probably for the proximity to the Wall St. exchanges. The fun thing with that? Any datacenter which could satisfy the latency requirements for people in that business would have been deeply hit by this particular disaster, and all the places that could easily offer continuous service this time would never be able to normally compete for this particular type of business. To double the fun, the exchanges were closed for two days anyway. That's modern capitalism at work...

      --
      "Little does he know, but there is no 'I' in 'Idiot'!"
    8. Re:you can't store 3 days of fuel at high floors by rickb928 · · Score: 1

      The poor quants. Won't ANYONE think of the poor quants?

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    9. Re:you can't store 3 days of fuel at high floors by Thud457 · · Score: 3, Insightful

      The poor quants. Won't ANYONE think of the poor quants?

      The last 15 years have set theoretical physics and mathematics back a generation.
      But goddamned if they haven't shrunk the interval of integration on the vig! Truly benefactors of society.

      --

      the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

    10. Re:you can't store 3 days of fuel at high floors by Anonymous Coward · · Score: 0

      It's nothing particularly special to the datacenter being in a city. Get a big enough disaster and you will be knocked off the net, wherever you are and whatever steps you take to prevent it.

      I can just imagine it now: datacenters hosted off-site^H^H^H^Hplanet.

    11. Re:you can't store 3 days of fuel at high floors by Darinbob · · Score: 1

      Ya, I was surprised they kept data centers up that high. I would have assumed basement level to keep the IT crowd from being exposed to sunlight.

    12. Re:you can't store 3 days of fuel at high floors by Anonymous Coward · · Score: 0

      That would be the generator that was just completely submerged, right? Good luck getting that thing started.

    13. Re:you can't store 3 days of fuel at high floors by galluk · · Score: 1

      I thought the Wall Street Exchanges were hosted in New Jersey?
      http://www.wired.com/business/2012/08/ff_wallstreet_trading/all/

    14. Re:you can't store 3 days of fuel at high floors by Anonymous Coward · · Score: 0

      > Mind you, rents in NYC are so high that I'd guess that nobody's going there for the cheapness of the service.
      > Instead, it's probably for the proximity to the Wall St. exchanges.

      In relative terms, not that many servers around NYC are directly connecting to exchanges (and for exchanges you go to NJ). However there are a lot of employees in NYC/NJ area who benefit form lower latency to database and app servers. I try to avoid using our servers in Europe of Western US. NYC/NJ datacenters are also only a short trip for our sysadmins who are working from here and need to visit the cages once in a while. Locations 30-60 miles further inland would make sense to me and there are datacenters like that. Cheaper real estate, far away from the ocean and close enough for all but high-frequency trading.

    15. Re:you can't store 3 days of fuel at high floors by budgenator · · Score: 1

      Diesel generators run fine on Natural Gas and quite a bit cleaner too.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
    16. Re:you can't store 3 days of fuel at high floors by Anonymous Coward · · Score: 0

      An underground tank popped out? What should they have bolted it down to, then? Bedrock?

    17. Re:you can't store 3 days of fuel at high floors by Anonymous Coward · · Score: 0

      I wonder why they didn't have a Natural Gas Generator, They are not all that expensive. The the Fuel Supply is Endless.

    18. Re:you can't store 3 days of fuel at high floors by Nadaka · · Score: 1

      A concrete slab, or in the case of an actual basement then you know, the floor/wall.

    19. Re:you can't store 3 days of fuel at high floors by chrismcb · · Score: 1

      Rural data centers have their own problems.

    20. Re:you can't store 3 days of fuel at high floors by Anonymous Coward · · Score: 0

      7 World Trade was destroyed by stored fuel for generators for Guiliani's original emergency command center. In a building fire it turns out you'll be able to get to ignition. (7 WTC was not hit by a plane.)

    21. Re:you can't store 3 days of fuel at high floors by rndmtim · · Score: 1

      Not during an earthquake (or even a flood - Christie turned off gas lines to towns on the NJ coast to prevent fires.) Diesel is also easier to transport by truck. Either solution can causes problems with fires. And yeah, yeah, I know that you can drop a match in diesel, but these are generators - so there's plenty of juice nearby. I did forensics after Irene on the failure of an emergency generator at a spillway at our plant, and in thinking about backup power we had to consider an electrical fire igniting the small tank near the generator and that then igniting the much larger tank isolated outside. The 500kW egen is going into a MCC which is connected to a transformer, which, in an emergency could be part of a fault, so in a disruptive emergency even a diesel tank could go up.

      Probably a better solution if the space exists is solar with batteries... virtually no moving parts, and assuming it's well strapped down should be operational post disaster and will never need a refuel.

  6. Common among data centers? by Sarten-X · · Score: 2

    I was under the impression that a fuel supply was a standard part of the contingency plan for any data center.

    I recently visited a new data center opening near me. The operator had contracts with several fuel suppliers that in the event of a power outage, the first one to get a full tank truck through their front gate got paid, and would keep getting paid for each additional truck that was needed. Any latecomers would be turned away, effectively making it an exclusive contract upon arrival.

    --
    You do not have a moral or legal right to do absolutely anything you want.
    1. Re:Common among data centers? by Anonymous Coward · · Score: 0

      The problem is that all of the contracts don't matter. FEMA and other government agencies come first in these situations. I know, I've run a datacenter in florida, and this was the sort of thing that kept me up late at night. The scenario you cite above is not similar, because it's not the entire city...

    2. Re:Common among data centers? by berashith · · Score: 1

      You also have to hope that the trucks are allowed to travel. I worked at a DR company that sold contracts on datacenter in a trailer solutions. Many companies that got hit by Katrina declared, and not one single trailer was sent. The contract had provisions that fuel for the generators had to be available. There were going to be problems, so nothing was sent to assist them. Basically free money for the potential use of these trailers.

    3. Re:Common among data centers? by rickb928 · · Score: 2

      Driving tank trucks around any of the Boroughs seems like a pretty tough proposition even today. In a real disaster, plan to not be able to even call the fuel dealers and ask if they are coming, much less getting them through the main gate and down the service road.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    4. Re:Common among data centers? by queazocotal · · Score: 1

      Only works if the fuel truck operators have nowhere else to be.
      Otherwise, why woukd you turn up without a guarantee of payment.
      Unless a massive premium is offered.

    5. Re:Common among data centers? by Ogive17 · · Score: 2

      That's a silly solution considering how many people/companies would be trying to procure that same fuel.

      If the fuel isn't already stored on-site, you're screwed.

      --
      "Action without philosophy is a lethal weapon; philosophy without action is worthless."
    6. Re:Common among data centers? by Sarten-X · · Score: 1

      FWIW, they did have some nice big tanks on-site, too, that they said were full.

      --
      You do not have a moral or legal right to do absolutely anything you want.
    7. Re:Common among data centers? by firex726 · · Score: 2

      How do you mean?

      Like access to the fuel from private companies? Are they forced to sell to FEMA if they have the fuel vs. someone who they made a contract with?

  7. Diesel does not last forever. by gestalt_n_pepper · · Score: 4, Informative

    Once refined, it degrades. Oxidation, bacteria. Algae. Amazing things grow in diesel. You can add preservatives, but these only go so far. Keep it too long, and it's unusable. If you don't use it, you have to dispose of it. There's a large disincentive to keep diesel around.

    --
    Please do not read this sig. Thank you.
    1. Re:Diesel does not last forever. by phil_aychio · · Score: 0

      Of course it doesn't, but it doesn't have to go unused the whole time. In between disasters, you use the 'surplus' diesel it to fire up the generator periodically, and also do cutover tests to make sure the thing will actually work. If not, get it serviced immediately. Anything is better than finding out in a disaster that the generator doesn't work. If the diesel goes bad, you eat the cost and move on.

      --
      obvious redundancy is obvious
    2. Re:Diesel does not last forever. by Anonymous Coward · · Score: 0

      That's not a hard problem to solve. You just fire up the generator and burn the fuel. When you're using the generator, you disconnect from the grid so you're not paying for commercial power. Then you refuel.

    3. Re:Diesel does not last forever. by CanHasDIY · · Score: 1

      That's not a hard problem to solve. You just fire up the generator and burn the fuel. When you're using the generator, you disconnect from the grid so you're not paying for commercial power.

      Or, presuming you live somewhere this is allowed, fire the genny up and let it feed into the grid, thereby offsetting the cost of the liquid fuel (at least a bit).

      --
      An enigma, wrapped in a riddle, shrouded in bacon and cheese
    4. Re:Diesel does not last forever. by Anonymous Coward · · Score: 0

      Serious data centers cycle tanks twice a year. 10,000 gallons per tank, often wasted. Thats the price of doing business. Thats why no serious datacenters were put out in NYC, the bank and big telco guys were fine. (cell towers are a separate matter)

    5. Re:Diesel does not last forever. by Guppy · · Score: 1

      Once refined, it degrades. Oxidation, bacteria. Algae. Amazing things grow in diesel. You can add preservatives, but these only go so far

      I wonder if it would be economical to manufacture a grade of diesel-compatible fuel that doesn't degrade, for purposes of long-term storage. It would consist purely of highly refined aliphatics, leaving no unsaturated bonds available for oxidative attack. Heavy metal content would need to be near-zero as well, as they could function as catalysts for breakdown, or nutrients for microbes. The storage air-space above it would be purged with inert gas or at least desiccated, again to avoid microbial growth.

      Essentially, it would be a liquid paraffin similar to medical grade mineral oil (but a bit lighter fraction). Probably cost as much, too.

    6. Re:Diesel does not last forever. by adolf · · Score: 1

      If a liquid paraffin similar to medical grade mineral oil (but a lighter fraction) will keep a modern Diesel (yes, with a capital D) happy and survive long-term storage, then the problem is you: Go forth and sell.

    7. Re:Diesel does not last forever. by firex726 · · Score: 1

      That's what mine does, every week there is a power system test including running the generators to burn off some fuel.

  8. Re:Such worldly concerns, tsk tsk by Anonymous Coward · · Score: 0

    hahahahahaha, thanks i needed a good laugh.

  9. Move servers to the cloud by na1led · · Score: 0

    What's the point in trying to keep these servers operating, and risking another fire hazard. Not to mention all the pollution and contamination. I'd be renting a bunch of cloud servers on Amazon, or move what you can to another location.

    --
    -- By all means let's be open-minded, but not so open-minded that our brains drop out.
    1. Re:Move servers to the cloud by Attila+Dimedici · · Score: 5, Insightful

      Some of these servers were the "cloud".

      --
      The truth is that all men having power ought to be mistrusted. James Madison
    2. Re:Move servers to the cloud by na1led · · Score: 2

      So you move that Cloud to another Cloud.

      --
      -- By all means let's be open-minded, but not so open-minded that our brains drop out.
    3. Re:Move servers to the cloud by guruevi · · Score: 1

      Because who would be so dumb to trip over a wire.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    4. Re:Move servers to the cloud by Anonymous Coward · · Score: 1

      Yo dawg, I heard you like to cloud while you cloud ....

    5. Re:Move servers to the cloud by Anonymous Coward · · Score: 0

      Mod Parent insightful, not funny. You should have moved you cloud to the west coast or any where else, as soon you heard of the weather predictions. If your virtual servers are not movable, they are not really in the cloud. Even better if you had redundant systems that automatically take over when your East coast data center fails.

    6. Re:Move servers to the cloud by ryzvonusef · · Score: 1
      --
      I am an ACCA student. Got a query on Accountancy/Finance? Maybe I can help!
    7. Re:Move servers to the cloud by na1led · · Score: 1

      Yea, it's called a DR (Disaster Recovery) plan. Many businesses have one.

      --
      -- By all means let's be open-minded, but not so open-minded that our brains drop out.
    8. Re:Move servers to the cloud by timeOday · · Score: 1

      Some of these servers were the "cloud".

      No. Anything entirely within a single datacenter or city does not fit any reasonable definition of "cloud." That's the whole point of it; no single point of failure, in case something like Sandy happens.

      Have you noticed any outages on google, or youtube, or netflix, or any other geographically dispersed network? I haven't.

    9. Re:Move servers to the cloud by Attila+Dimedici · · Score: 1

      Perhaps it does not fit your definition of the cloud, but there are numerous companies that are selling it as the cloud...including some of those whose data centers were impacted by the storm.

      --
      The truth is that all men having power ought to be mistrusted. James Madison
  10. Love it! by biglucas · · Score: 1

    Thanks, I've learned a lot about various digital tools!

  11. Everyone already knew this by hawguy · · Score: 4, Insightful

    Everyone already knew that the on-site fuel supply is the limiting factor of power availability in a disaster. Even fuel delivery contracts mean nothing in a disaster or wide-spread outages - hospitals, EMS and other government services will trump the fuel delivery contract, if a hospital needs fuel, they are going to get the fuel that's been "guaranteed" for your datacenter.

    There's no reason to spend big $$ creating a flood proof, earthquake proof, tornado proof, airplane crash proof datacenter in the middle of a city when you can have a disaster recovery site 1000 miles away that's not subject to the same type of disaster. (except maybe an asteroid strike, but there are few datacenters on the moon). No matter how disaster-proof you make your datacenter, mother nature (or man) will always find a way to create a disaster you didn't plan for -- even if that "disaster" is a typo in a router configuration file that takes down the network, or a contractor accidentally shorting out the emergency power cutoff switch wiring when bolting a rack to the wall.

  12. Africa - grid is for backup by Builder · · Score: 3, Interesting

    Cell sites I worked in Africa run a pair of Cummins generators as their main power. In the unlikely event that both of these fail at the same time, there's a chance that the main grid might be working well enough to take over. But the fuel is the biggest priority on these sites.

    At the moment, we have tankers on site at all of our NY DCs. 2 of them are on generator only, so we're topping up the tanks every 4 hours. The generators will need full overhauls when we're back on the grid properly, but for now we're keeping our clients serviced which is what matters.

    1. Re:Africa - grid is for backup by BigDish · · Score: 1

      I've heard this before, but I've never seen the reasoning - why do the generators need full overhauls after running for a few days? Aren't these the same engines that are in trucks/construction equipment and run for thousands of overalls without an overhaul?

    2. Re:Africa - grid is for backup by hawguy · · Score: 1

      I've heard this before, but I've never seen the reasoning - why do the generators need full overhauls after running for a few days? Aren't these the same engines that are in trucks/construction equipment and run for thousands of overalls without an overhaul?

      When i worked at some remote construction sites, they had 1MW+ generators that went for over a year of nearly continuous use between overhauls. As I recall, they did oil changes and other routine maintenance monthly.

      An emergency power generator might be run at a higher load than a continuous duty generator, but I can't imagine any large diesel generator needing an overhaul after a few hundred hours of operation.

    3. Re:Africa - grid is for backup by Anonymous Coward · · Score: 0

      An emergency power generator might be run at a higher load than a continuous duty generator, but I can't imagine any large diesel generator needing an overhaul after a few hundred hours of operation.

      Maybe because someone else (insurance, government, mega-corp) is footing the bill for the entire overhaul? Nice time to get it done if someone else is paying.

    4. Re:Africa - grid is for backup by Builder · · Score: 2

      In this case, it's because the generators got a little damp due to some rain in the area just before going into service :D

      Given the amount of things that have happened, it's a 'better safe than sorry' move to do the overhaul.

  13. They got plenty of practice with Irene by NinjaTekNeeks · · Score: 3, Interesting

    If this was their first time, or it had been a few years, I would expect there to be mass hysteria and a general failure of DR plans. Mostly because DR plans are theoretical and costly to test and not tested very often. However I think Irene gleaned much useful information for those developing these DR plans which led to NY data centers being better prepared. I'd love to read the DR plans in 6 months and compare the new changes from lessons learned during and after this storm.

  14. Why have a submitter by Jeng · · Score: 1

    Ok, so this is a geeknet story submitted by a geeknet employee.

    Why make it look like a user submitted the article?

    Not that it actually matters.

    --
    Don't know something? Look it up. Still don't know? Then ask.
    1. Re:Why have a submitter by Anonymous Coward · · Score: 0

      The real submitters are down. They use employees as backups.

  15. Should've learned the lessons by JasoninKS · · Score: 1

    (Please keep in mind that I write this with a somewhat cruddy memory as to historical events.) I'm on the fence with how to feel on this one. Being SO dependent on computers and data centers is a relatively recent phenomenon. Not saying they haven't been important before, but it's really blossomed over the last 10 to 15 years. Prior to Katrina in the gulf region, I can't recall a storm of this magnitude in the last decade. (Although the same northeast region got hit with "Hazel" back in 1954) And this one hit in a spot that's so packed with data centers and other "critical" devices. Katrina should have been a great lesson in disaster recovery. But I'd imagine the ol' "that'll never happen here, only other places" mentality kicked in. There's no reason they shouldn't have a week of fuel on hand. Now, having said that, you can have a very good disaster plan. But you can't plan for everything and it's very hard to plan for something of this magnitude. OK, yes, you can plan for it, but you have to balance your plan with your budget. For major hardware and large company needs, I'd go at least a good week. Smaller vendors? I'd say a good 3-4 days. Plan for which is your most critical equipment and *must* have power to maintain minimal company functionality.

    1. Re:Should've learned the lessons by na1led · · Score: 1

      Don't put all your eggs in one basket, that's the best plan.

      --
      -- By all means let's be open-minded, but not so open-minded that our brains drop out.
    2. Re:Should've learned the lessons by JasoninKS · · Score: 1

      But there again, budget comes into play. Can be pretty costly to maintain a backup data center in another state though. Infrastructure, hardware, good data lines connecting the two, etc.

    3. Re:Should've learned the lessons by berashith · · Score: 1

      This is very easy to plan for. Simply decide how far away your DR location needs to be. If the problem is fuel, then the DR plan was a shelter in place plan, and is going to suffer miserably for many reasons. Long term power outage caused by floods is very obvious, and will bring the exact issues that are being seen here every time. This is likely in a plan for all of these places. A fire would knock these completely offline, so there always has to be consideration of failing to an alternate location. The main reason to not have failed over to somewhere else is if you are stuck on a tape based bare metal recovery which will take more days than the cleanup, or the effort to fail back to the primary location is so great that it is worth the effort to wait out the repairs to infrastructure.

    4. Re:Should've learned the lessons by rickb928 · · Score: 1

      There is only one Wall Street.

      --
      deleting the extra space after periods so i can stay relevant, yeah.
    5. Re:Should've learned the lessons by Anonymous Coward · · Score: 0

      You can't just keep a week of fuel on hand. Fuel degrades over time. That means you're disposing of that month of fuel on a reasonably regular basis and getting more fuel. For example, at home we keep a petrol generator in a constant state of readiness (monthly 1/2 hour run with 50% load) and a 20l jerrycan of petrol. Each month, the fuel gets dumped into a car and used while the jerrycan gets refilled. So for us, it's easy to keep fresh fuel.

      Now, take a typical datacenter's power needs and the size of the generators. Look at how much fuel they need to keep on hand to keep things running for 24 hours. Multiply that by 7. The fuel needs to be kept fresh; how can that be done in an economical way?

    6. Re:Should've learned the lessons by CanHasDIY · · Score: 1

      Don't put all your eggs in one basket, that's the best plan.

      But there again, budget comes into play. Can be pretty costly to maintain a backup data center in another state though. Infrastructure, hardware, good data lines connecting the two, etc.

      Then you'll get what you (are willing to) pay for.

      --
      An enigma, wrapped in a riddle, shrouded in bacon and cheese
    7. Re:Should've learned the lessons by bastion_xx · · Score: 1

      And colo providers get driven down on cost as customers forget the previous catastrophic event. Every dollar spent enhancing a data center is passed along to the customer in some fashion. When your per-cab or per-foot pricing is higher than the competition--even if you can demonstrate more resiliency--it is a harder sell.

      You can talk flood plains, gen sets, fuel locations and delivery schedules, CRAH and chiller redundancy, etc. As long as the SSAE16 or SOC 2 is current and there are no lingering memories of an "event" at the facility, it's going to come down to price. It's hard to help customers understand the basic capabilities of colo, let alone pricing differences. It mostly seems to come down to perception of the facility -- and price.

      I would propose customers that have stringent RPO/RTO's investigate true geographic diversity. Not just for separation of footprints, but also to be disaster-diverse. Hurricane, tornado, power brown outs, earthquakes, etc.

  16. Natural Gas by Anonymous Coward · · Score: 2, Insightful

    I was visiting 1 summer st once, and I asked the guy who set the place up "why don't you use natural gas? You can just get it from your local utilities, or have it delivered by truck." and he looked at me with the "you poor idiot" look people give me some times. Then he said "Nobody uses natural gas because you can't tell if the supply upstream has been disrupted."

    I didn't feel like explaining "no, dude, you pump it into a pressurized tank and monitor the flow, *and* you have a diesel generator as a backup / alternate." Do these places typically run with just one generator?

    So I ask again -- Why not use natural gas? The pipes are underground and typically pretty safe in a storm.

    Lastly -- why the heck did these guys put the pumps *outside* the tank? Why not put them in the tank?

    1. Re:Natural Gas by JasoninKS · · Score: 1

      Water pipes are also under ground and those break.

    2. Re:Natural Gas by Anonymous Coward · · Score: 0

      You can't possibly compare the reliability of truck delivery or above ground wires with underground pipes.

      Any sane model would would use CNG and diesel.

    3. Re:Natural Gas by Anonymous Coward · · Score: 0

      At Miami U (of Ohio) our telephone network emergency generators were natural-gas fed, and I loved them! Never had to worry about fuel issues.

      During Y2K preparation, I discussed the possibility of adding a tank so that we could bridge a couple-hour's disruption of gas feed, but we determined we could easier set up a portable generator set if it came to that. I also pointed out that, if the natural gas grid dropped on Jan 1st, the town would have no drinking water in 24 hours due to frozen / broken pipes in houses and apartments, so either the National Guard would be on site or we'd be leaving for somewhere else anyhow.

    4. Re:Natural Gas by Anonymous Coward · · Score: 0

      So I ask again -- Why not use natural gas? The pipes are underground and typically pretty safe in a storm.

      The water main to my house is underground and safe from a storm too... but the pumping stations are not, their electrical supply is not, their generation equipment is not, the storage tanks are not...

      So there is quite a lot that can go wrong with natural gas supply during a disaster--though I'd agree that, like water, it is far LESS likely to be disrupted when compared to electricity.

      Reserve tanks, esp. for NG, are an expensive (and usually complicated) proposition. Diesel is a lot easier to deal with in that regard.

    5. Re:Natural Gas by heypete · · Score: 2

      Having large quantities of pressurized natural gas can be an explosion risk. Diesel's just a fire risk. Storing pressurized natural gas likely involves a lot of regulatory issues that diesel doesn't.

      Also, natural gas is not very efficient volumetrically: diesel has 37.3 MJ/liter. Natural gas at normal pressure has 0.0364 MJ/liter. Even compressed to 250 bar (3,600 psi), a non-trivial pressure, it only has an energy density of 9 MJ/liter. Liquified natural gas at -160C has an energy density of 22.2 MJ/liter. Assuming they use your idea of using natural gas, they'd need roughly 4 times the storage tanks to hold the same amount of fuel. Not very efficient or cost-effective, particularly in areas with high real-estate costs like NYC.

    6. Re:Natural Gas by advocate_one · · Score: 1

      Lastly -- why the heck did these guys put the pumps *outside* the tank? Why not put them in the tank?

      ever tried to service a pump that's inside a tank? real pig to replace them... far easier if they're outside the tank as you can have shut-off valves either side and isolate them while replacing them... you don't have to drain the tank and purge it of fumes first before accessing the pump...

      --
      Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
    7. Re:Natural Gas by adolf · · Score: 1

      SOP on gasolineautomotive fuel pump replacements is, if possible, to do so with a full tank to minimize the risk of badness (gas itself doesn't burn, while gasoline vapors both burn and can be explosive).

      What is it about a large volume of Diesel fuel that makes this different in any meaningful way?

  17. They've been asking for years by Anonymous Coward · · Score: 0

    Actually, the irony to me in this situation is that various sites in Manhattan have been trying to store additional diesel for years. However, the city would deny them because they feared thousands of gallons of diesel would be a tempting terrorist target..

  18. Re:Everyone already knew this by tnk1 · · Score: 2

    If you have a need for high speed, low latency, and there is enough demand, you bet your socks you will build and sell space in a datacenter in a city like New York. Now, of course, you generally want a backup site that is more than 100 miles away, in the event of actual disasters, but you definitely want your primary facilities as close to your users as you can get.

  19. Urban Data Centers -- local power generation by Anonymous Coward · · Score: 0

    I was once told that a place could generate power locally for less than it cost for them to get it from their utility.

    If that's the case, why not just have urban data centers use local generation to dump *into* the grid when they feel like running through their local supply of fuel or testing their generators under load or whatever?

    That's a much better case than dealing with 3 year old fuel oil or discovering that your generators don't work when you need them.

    1. Re:Urban Data Centers -- local power generation by Thud457 · · Score: 1

      Any Bloom box installations in the tristate area? Seems like this incident would help sales.

      --

      the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

  20. Who knew? by houghi · · Score: 1

    Who knew that the most critical element of operating a data center in New York City was ensuring a steady supply of diesel fuel?

    I assume everybody knew. I knew and I am not even in the data center business.
    This is not just some afterthought that I suddenly thought: well that seems logical.
    I talked to people who worked in data centers and when we talked about contingency, they all had examples where there was an issue with the fuel supply. Most where the same story, probably as it never happened to them, yet they already knew.

    The only solution was different locations. At least in different cities and if possible in different countries (This is Europe, so that would be different states for the US.)

    What most did never thought about was what to do if all things would fail, regardless of what the reason was.

    --
    Don't fight for your country, if your country does not fight for you.
  21. Re:Such worldly concerns, tsk tsk by Nadaka · · Score: 2

    Yea, That is nice. Maybe later.

    I am busy making sure that these servers that transmit data to hundreds of millions of people keep going no matter what kind of pounding it takes or how drenched in fluid it becomes, just like the chicks in the videos that the servers are transmitting.

  22. Slow news day? by Anonymous Coward · · Score: 0

    So, this is a new Slashdot story that just links to 2 older Slashdot stories?

    Didn't I just read the same thing here yesterday or the day before? An intentional dupe? Are the editors all on vacation this week?

  23. Lots of money to be made in this by WayfinderSteve · · Score: 4, Interesting

    One of my buds is IT director for a company that resupplies generators. The logisitics for it are crazy as you route trucks on available streets, deal with priority of the customers (hospitals front of the line) and optimize resupply into mostly empty tanks before they actually empty, etc... And you have >10 days of this 24/7 after a storm.

    After Hurricane Allison here, some companies in this sector went out of business before the power came back on. We were better prepared for Ike, but I think that's because facilities are more willing to sign contracts with the pricey but reputable businesses.

    This is the most expensive way to get fuel: you need a massive amount for a short time, and you need it consistently during that time.

    1. Re:Lots of money to be made in this by tlhIngan · · Score: 2

      This is the most expensive way to get fuel: you need a massive amount for a short time, and you need it consistently during that time.

      The problem has been getting it from where you fuel up the tanker, to where it's needed. The fuel's cheap comparatively, but the trucks aren't really off-road vehicles. When you've got flooded streets, streets lined with debris, or streets that are completely gone, the trucks really can't make it in to resupply.

      So the massive amount of fuel needed is needed right when the roads are some of the most treacherous or blocked completely. And sometimes, the only way is bucket brigade. The cost would be so astronomical that most companies would prefer to risk it.

    2. Re:Lots of money to be made in this by Anonymous Coward · · Score: 0

      ...but the trucks aren't really off-road vehicles.

      Not necessarily

    3. Re:Lots of money to be made in this by glitchvern · · Score: 1

      After Hurricane Allison here

      I think you mean Tropical Storm Allison. Man that thing flooded the hell out of Houston. Then went on to travel over land all the way to the mid-Atlantic States flooding pretty much everywhere it went. Following this the name Allison was retired from the Hurricane name list. It remains the only name to be retired from the list for a named storm that never reached Hurricane strength.

    4. Re:Lots of money to be made in this by Anonymous Coward · · Score: 0

      "I think that's because facilities are more willing to sign contracts with the pricey but reputable businesses."

      Absolutely. It's like the old saying about IBM, or the slightly newer saying about Cisco... no one ever got fired for buying them.

      We pay a ~10% premium with our fuel supplier because they are a massive operation compared to many other independent or local dealers. We know that our supplier has a staff of people at the phone 24/7, tens of tech's on call at any given hour and hundreds of trucks ready to roll. They can much more easily handle a loss of man power or equipment vs. the smaller operators and as a massive operation their responses are typically very predictable.

    5. Re:Lots of money to be made in this by knarf · · Score: 1

      but the trucks aren't really off-road vehicles.

      That's not a fuel truck. This is a fuel truck.

      --
      --frank[at]unternet.org
  24. Re:Everyone already knew this by Hillgiant · · Score: 2

    ...there are few datacenters on the moon...

    The latency is a real bitch.

    --
    -
  25. Re:Everyone already knew this by hawguy · · Score: 2

    If you have a need for high speed, low latency, and there is enough demand, you bet your socks you will build and sell space in a datacenter in a city like New York. Now, of course, you generally want a backup site that is more than 100 miles away, in the event of actual disasters, but you definitely want your primary facilities as close to your users as you can get.

    Sure, there will always be datacenters in NYC, but that doesn't change the fact that instead of putting all your money into trying to build a datacenter impervious to all hazards, you're better off having a second site far from your primary site. Real-world constraints mean that you can't build that perfectly impervious datacenter when you're subject to real estate prices, building codes, fire codes, and Murphy's Law -- there will always be a disaster that the facility can't handle.

  26. Re:Such worldly concerns, tsk tsk by rickb928 · · Score: 1

    Um, some would say the Lord's wrath for the sins of Americans has big ears and can shoot the jumper.

    Me? the Lord needs do nothing special to make us miserable. We do that well all by ourselves. Special Wrath not required.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
  27. Re:Everyone already knew this by Anonymous Coward · · Score: 0

    No matter how disaster-proof you make your datacenter, mother nature (or man) will always find a way

    Exactly. This is why your monday-quarterback "have a disaster recovery site 1000 miles away" is just as totally frigging useless.

    You've left straw all over the place. Sweep up and sit down.

  28. Re:Everyone already knew this by CanHasDIY · · Score: 1

    If you have a need for high speed, low latency, and there is enough demand, you bet your socks you will build and sell space in a datacenter in a city like New York.

    I don't think OP was saying that you shouldn't have datacenters in NYC, persay, but rather that you'd be better off spending most of your "disaster-proofing" budget on off-site disaster recovery equipment/services.

    Don't put all your eggs in one basket, and such.

    --
    An enigma, wrapped in a riddle, shrouded in bacon and cheese
  29. Who knew? by nurb432 · · Score: 0

    Anyone with 1/2 a brain would know.

    Now, it may be hard to mitigate the problem for the long haul, but not knowing? No excuse.

    --
    ---- Booth was a patriot ----
  30. Re:Everyone already knew this by hawguy · · Score: 1

    No matter how disaster-proof you make your datacenter, mother nature (or man) will always find a way

    Exactly. This is why your monday-quarterback "have a disaster recovery site 1000 miles away" is just as totally frigging useless.

    You've left straw all over the place. Sweep up and sit down.

    Care to elaborate? How is geographically diversity not significantly better than no geographical diversity?

  31. Re:Everyone already knew this by girlintraining · · Score: 3, Insightful

    I would have thought it was obvious, but the middle of the city is where the telecommunications infrastructure is. It doesn't exist in a barn a hundred miles from any major city. And fuel has a shelf life. Diesel will slowly oxidize over time, and so the time you can keep it in the tank is about 12 months. You'll burn about 72 gallons an hour per megawatt (as a rough average). So a 2 megawatt data center will need about 3,500 gallons of diesel per day. A gallon takes up 231 cubic inches of space, so a single day's worth of fuel would need a tank with a capacity of 67,375 cubic feet. The average height of a floor in a skyscraper is 12.5 feet. In New York city, the average city block is 264 feet. That means that even if you filled an entire floor of a skyscraper with nothing but diesel fuel, you'd still get less than a week's worth of fuel guys. At a rate of perhaps $100 per month per square foot... you're talking about $83 million a year for a floor of an outlying area just to store that diesel fuel. Mind you, near Wall St., that price is probably going to be double or triple. The price of fuel is peanuts compared to this; 7 days of fuel for a 2MW plant would cost you only $94,000, plus transport costs.

    So as you can see, this isn't a question of them not stocking enough fuel -- the cost of storing that fuel is prohibitively expensive.

    And that, people, is why they didn't load up on fuel ahead of the storm. You can't simply pay $83 million a year for your data center to protect against a threat that might only materialize once a decade, and be severe enough to deny fuel deliveries or power restoration for that long of a time frame. Generator backup is a short term solution. There is no long term solution for disaster recovery, at least not one that's cost effective. Not in an urban setting.

    The only time you can justify spending that kind of cash is if you're supporting critical infrastructure like phones, hospitals, and emergency services. Everyone else plans for a couple day supply and leaves it at that.

    --
    #fuckbeta #iamslashdot #dicemustdie
  32. Natural Gas diesels by fleebait · · Score: 5, Interesting

    30 years ago, I retired from the Navy, along with a friend who was a Machinist Mate on Navy submarines. I didn't see him for a couple years. Turns out that he had spent 10 of those years servicing batteries on diesel submarines, and ended up servicing large batteries for the phone company -- about the same size batteries that had been on the boats. He switched to servicing the diesels (because of his prior experience on submarines with their diesel generators), and one of the first to deploy natural gas fired diesels for sustained power, first for the phone company, and then for a local utility.

    There's the solution. Don't pipe flammable liquid to the top floor, pipe the natural gas. Contrary to popular belief, it is a safer fuel, and requires less maintenance. Automatic shutoff valves work better, less explosive volume released on a tubing breakage, and it doesn't rot the pipes like liquid diesel fuel, disperses to atmosphere in the case of a leak, and doesn't make everything around it flammable, when it does leak.

    Engines run at least 4 times as long between between overhaul cycles, and it doesn't dilute the lube oil.

    Natural gas is going to be a HUGE change for this countries infrastructure, both in common usage, as well as emergency failover services.

    This guy has made tons of money, by the way. Has a condo and car in San Diego, LA, Seattle, New York, and Atlanta -- cheaper than hotels and taxis, and doesn't know what else to do with his money.

    1. Re:Natural Gas diesels by evilviper · · Score: 1

      Natural gas is going to be a HUGE change for this countries infrastructure, both in common usage, as well as emergency failover services.

      I'm generally enthusiastic about natural gas, primarily because they can safely run unmanned for extended periods, but let's be honest, there are plenty of problems... Not only do the generators need to be bigger and more expensive, but you've gotta have a back-up plan in case those natural gas lines are either damaged or shut-down.

      Propane isn't a direct substitute, but diluting it with fresh air about 40%, it can run unmodified natural gas engines, but then you've got quite a bit of added complexity there. Most importantly, you need a company coming out to refill those propane tanks regularly, and they need to be there right when you need them after natural disasters, in emergency situations where even things like diesel (which are much more common) are very hard to come by.

      Compressed natural gas, as used in buses and other portable applications, seems like a better option because it's refueled right from utility lines, but you still need some very large tanks on-site for backup purposes, and some reliable system to cutover without interruption, and the gas company sure isn't going to allow you to connect some half-assed system to their pipes. And when those pipes break, it's not like there's CNG tankers all over the place just waiting to come by and fuel you up, completely the opposite of plentiful diesel tankers, thanks to the use of home heating oil, numerous gas stations, etc.

      I'd be all for requiring cell phone companies to have all their cell sites connected to natural gas lines, or else a large propane tank, with a standby generator ready to automatically turn-on whenever power fails. But going the next step, like I outlined above, will be rather expensive, and so rarely needed (unless they use it regularly to supplement grid power during peak) as to be impractical.

      --
      Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  33. There is always something. by Bender+Unit+22 · · Score: 1

    At my work we had our generators on the roof above 6th floor. It had a small tank that can run for a couple of hours. In the basement, a larger tank that had fuel for 2 days.
    Sadly when the power went away, so did the power to the pump that were supposed to lift it to the root. So the our electrician all of the suddon got busy.

    At another workplace we had two huge generators with flywheels for starting them, plenty of fuel and even our own redundant line to the powerplant some miles away. Sadly when the installation got upgraded, someone rewired the part that monitored the power coming in so it monitored itself. So after it had fired up and run for some time and synchronized the phases to itself. It shut down and we lost power again. That went on for the most of the day and almost drained our UPS batteries before they figured out what was wrong.
    ah the memories.

    1. Re:There is always something. by twosat · · Score: 1

      When the deadly earthquake of February 22 2011 happened in Christchurch, New Zealand, Christchurch Public Hospital lost power immediately. The hospital's 6 emergency diesel generators duly started a few seconds later, only for some to keep failing in the hours afterward because of sludge in the fuel tanks stirred up by after-shocks clogging the fuel filters.

  34. Getting diesel in an emergency isn't always easy by CanadianMacFan · · Score: 1

    I was working at a federal government department that was planning for a prolonged power outage and they were happy to have signed a contract with a diesel supplier should such a problem happen. This was happening shortly after the blackout in 2003. They were quiet proud of themselves for finding this solution to keep their "mission critical" web application up and running. This only lasted a couple of days until the city emergency planning committee came along and informed them that in such emergency the department would not be getting diesel supplies until emergency locations such as hospitals have been served.

  35. wrong location by Chirs · · Score: 1

    As others have said, the coast is probably a bad place for a data center. Somewhere geologically stable, with reliable power and a good backplane connection would be best.

    1. Re:wrong location by budgenator · · Score: 1

      Where might be a geologicaly stable location be? If the new madrid fault ruptures half the continent will be ringing at 8 on the rickter scale.

      --
      Apocalypse Cancelled, Sorry, No Ticket Refunds
  36. These are... by Ashenkase · · Score: 1

    Basic lessons learned from Katrina and pretty much every other hurricane over the last two decades... The East coast of North America is not immune to the effects of hurricanes, all the way up to the coast of Newfoundland and Labrador. If, as a server admin, you don't understand this basic fact you need to spend a great deal of time over the next few months pulling your head out of your collective asses.

  37. and then the lag will suck big time by Joe_Dragon · · Score: 1

    and then the lag will suck big time

    fine lets put the data center on mars can you take 40min ping times?

    1. Re:and then the lag will suck big time by NatasRevol · · Score: 1

      Nah, just need signals that have speeds of c^2.

      --
      There are two types of people in the world: Those who crave closure
  38. Re:Everyone already knew this by Anonymous Coward · · Score: 0

    Having an office in NYC is great... Having a datacenter is not. If you must have a datacenter please for the love of god leave it to the professionals. Purchase colocation space in either 111 8th ave or 60Hudson. Add to that redundant circuits from the office to the datacenter with plenty of bandwidth. Just don't forget to roll in Virtual Desktops for your people so they can work from anywhere that has internet. And for real long term recovery duplicate your datacenter somewhere other than a small island barely above sea level that is not only a target for terrorism but mother nature ain't to pleased with it either.

  39. Re:Everyone already knew this by Anonymous Coward · · Score: 0

    "The only time you can justify spending that kind of cash is if you're supporting critical infrastructure like phones, hospitals, and emergency services."

    Which is why I can't understand why some hospitals in New York City had to evacuate due to power loss. I heard that one hospital evacuated the goddamn NICU.

    I work for a major hospital system in a hurricane-prone area. We have serious contingency plans. Multiple redundant on-site generators capable of powering the whole system. 45 days of on-site diesel storage that is rotated through our fleet of delivery trucks so the fuel in storage is never more than 6 months old. We test the generators every month. We do a full fail-over test 3 times per year. Once at the beginning of hurricane season, once in the middle, then a third time at some other random time of year.

    The generators are raised. If those generators flood, then we have much larger concerns than trying to supply power to the hospital - you would have to smash third-floor windows and use boats to get people in and out of the buildings. The generators are housed and shielded so their air intake can handle torrential rainfall.

    Whoever was responsible for disaster planning for these hospitals ought to be facing criminal charges.

  40. Re:Everyone already knew this by hawguy · · Score: 2

    I would have thought it was obvious, but the middle of the city is where the telecommunications infrastructure is. It doesn't exist in a barn a hundred miles from any major city. And fuel has a shelf life. Diesel will slowly oxidize over time, and so the time you can keep it in the tank is about 12 months. You'll burn about 72 gallons an hour per megawatt (as a rough average). So a 2 megawatt data center will need about 3,500 gallons of diesel per day. A gallon takes up 231 cubic inches of space, so a single day's worth of fuel would need a tank with a capacity of 67,375 cubic feet. The average height of a floor in a skyscraper is 12.5 feet. In New York city, the average city block is 264 feet. That means that even if you filled an entire floor of a skyscraper with nothing but diesel fuel, you'd still get less than a week's worth of fuel guys. At a rate of perhaps $100 per month per square foot... you're talking about $83 million a year for a floor of an outlying area just to store that diesel fuel. Mind you, near Wall St., that price is probably going to be double or triple. The price of fuel is peanuts compared to this; 7 days of fuel for a 2MW plant would cost you only $94,000, plus transport costs.

    While I agree with your point in general, your math is off. I can see our own 1MW generator and 3-day fuel tank from my office, which is no where near the size of tank you calculated -- it should consume around 1/4 of a city block using your figures.

    A week of fuel (24,000 gallons) is 3200 cubic feet, with a 10 foot high tank, that's only 320 square feet, at $100/month that's still a pricey $384,000/year. But since that 2MW of power is enough to power 1000 servers (assuming 1000 watts/server, half the power goes to cooling), that's only $384 per server per year or $32/month per server.

    Each server rack consumes around 6 square feet of space (allowing room in front and behind the rack), so that 6 square feet would cost $7200/year, or $171/server/year if you put 42 servers in a rack. ($14/server/month). So spending $32/month to provide a week of backup power isn't that out of line if you really want a server close to your office.

    But $100 sounds pretty high for unfinished office space in Manhattan even in a class-A building. If you put your datacenter into a cheaper class-B or class-C building - rent would be closer to $40/sq ft.

  41. Re:Everyone already knew this by hawguy · · Score: 1

    "The only time you can justify spending that kind of cash is if you're supporting critical infrastructure like phones, hospitals, and emergency services."

    Which is why I can't understand why some hospitals in New York City had to evacuate due to power loss. I heard that one hospital evacuated the goddamn NICU.

    ...

    Whoever was responsible for disaster planning for these hospitals ought to be facing criminal charges.

    Hospitals, even publicly funded ones, don't have unlimited funds to implement disaster recovery plans. If it comes down to reducing services during the 99.9% of the time when there is no disaster versus spending money to ride out the 0.1% of the time when there's a major disaster, spending the money to help more people now isn't necessarily worse than planning to evacuate during an uncommon disaster.

    I'd question the need for a hospital to have 45 days of fuel on-site... keeping the lights on does little good when you run out of drugs, antiseptics, fresh water, bandages, oxygen, and all of the other supplies you need to keep the facility running.

    Do you keep a 45 day supply of all of the rest of your consumables on-site? My only experience is with a small rural/regional hospital and they had 3 days of fuel on-site, and 4 -7 days of most consumables.

    If you only need 1MW of power, that means you have 80,000 gallons of fuel in storage - at 7mpg that means your delivery trucks are traveling over 500,000 miles every 6 months. What kind of deliveries are you making that puts a million miles on your fleet each year?

  42. Intercosmos Media Group by Anonymous Coward · · Score: 0

    Short memories...big in the tech news during Katrina was the story of Intercosmos keeping their operations going in New Orleans. The emergency fuel came but the truck could not fit into the parking structure where the generator was located. They hand trucked 55 gallon drums to keep it going.

    "We also have to figure out a way to move 21 large barrels of diesel up nine stories to the generator cage in the parking garage without a truck. Im hoping that we will be able to find someone with a truck to help us later in the week. Otherwise we will need to wheel them up on a handtruck individually, a Herculean conquest no matter which way you look at it!" http://interdictor.livejournal.com/2005/09/17/

  43. Ring of Truth? by ElitistWhiner · · Score: 0

    In the 90's when datacenter aggregation in Manhattan became a design point _the_ holy grail for disaster was off-site redundancy.

    So...all this whining and crying is bullshit to my ears

    1. Re:Ring of Truth? by PPH · · Score: 1

      Off site data backups may be a good idea. But when HF traders have to be within microseconds of the exchange systems, a cave in the Rocky Mountains just isn't going to cut it.

      I'm crying crocodile tears for them.

      --
      Have gnu, will travel.
  44. Re:Everyone already knew this by Anonymous Coward · · Score: 0

    A major disaster is the time when you really need your hospital to function properly. So spending some money on disaster preparedness is prudent.

    Yes, we keep large amounts of emergency supplies of consumables on site : medical gases, medications, food, linens, antiseptics, needles, lines, etc.

    This hospital system has multiple facilities spread across a large metro area. We have centralized laundry service and to some extent centralized food service. The fleet of trucks transports laundry and food between those service facilities and the hospitals. I forget how many trucks there are. It's some large number. Also some support services are somewhat centralized like engineering and parts of biomedical. Yes, we have backup stores at each facility for linens, and local food stores and food-prep capability as well. If the roads are down, then the food may not be quite as varied as usual, but we will be able to feed our patients.

    Evacuating critical patients is dangerous - there is a chance that the process will kill them. Trying to avoid killing people is a good thing and is something that we spend lots of money on.

    Telling injured hurricane victims that show up in the E.D. "Sorry, dude, but this storm really screwed us up, man. We can't treat you." isn't acceptable.

  45. Re:Everyone already knew this by girlintraining · · Score: 1

    I just googled to source the numbers to get a ballpark figure. So yeah, undoubtedly they're off -- people spend months preparing reports for their data center on fuel consumption, storage costs, location, etc. I spent 20 minutes. But putting the numbers together shows that even if you lowball all the numbers by 50%, storage cost is still massively eclipsing fuel cost.

    People on slashdot here were being 'armchair CTOs' and saying how if it was their data center, they'd have bought all that extra fuel. "Well it was obvious Sandy was going to hit! Duh. Buy fuel." And of course when I see commentary like that, I feel a strong compulsion to point out that there were hundreds of professionals involved in the design, build, and maintenance of each of these data centers. They didn't just make an idiot mistake. And running the numbers (above) shows why they made the decisions they did. They may not be exact, but they're ballpark -- close enough to prove that the armchair CTOs were wrong, and the pros were right... and why they were right.

    --
    #fuckbeta #iamslashdot #dicemustdie
  46. Re:Everyone already knew this by hawguy · · Score: 1

    I just googled to source the numbers to get a ballpark figure. So yeah, undoubtedly they're off -- people spend months preparing reports for their data center on fuel consumption, storage costs, location, etc. I spent 20 minutes. But putting the numbers together shows that even if you lowball all the numbers by 50%, storage cost is still massively eclipsing fuel cost.

    Sure, I understand the fuel usage numbers were an estimate, but your calculations weren't off by 50% - you were claiming that it would take an entire 264x264 foot office floor (70,000 square feet) to store a week's worth of fuel. I was pointing out that it only takes about 300 square feet - you were off by a factor of 233, not by 50%. Instead of an unaffordable $83M in rent and an entire office floor to store a week's worth of fuel, it only takes an 18 foot by 18 foot room and $400K/year. That's a huge difference.

    Your key mistakes were in dividing cubic inches by 12 instead of by 12*12*12 (or 1728) to convert from in^3 to ft^3, and again where you assumed that 67,000 ft^3 of fuel would need 69,000 square feet of office space to store, ignoring the 12 foot ceilings that you noted earlier.

    If you did devote an entire 70,000 square foot 10 foot high office floor to fuel storage, you'd have 700,000 ft^3 of fuel storage, or 5,000,000 gallons, enough to power the 2MW generator for 1400 days. Of course, it would weigh 35M lbs, so the building would need to be purpose built (or retrofitted) to support the weight.

  47. Re:Everyone already knew this by hawguy · · Score: 1

    A major disaster is the time when you really need your hospital to function properly. So spending some money on disaster preparedness is prudent.

    Yes, we keep large amounts of emergency supplies of consumables on site : medical gases, medications, food, linens, antiseptics, needles, lines, etc.

    Telling injured hurricane victims that show up in the E.D. "Sorry, dude, but this storm really screwed us up, man. We can't treat you." isn't acceptable.

    Sure, I understand that a hospital needs to function for some time during/after a disaster, but 45 days of supplies seems like expensive overkill - do you have millions of gallons of water on site and your own treatment plant on-site since it's not likely that your municipal plant will withstand a 30+ day power outage.

    What hospital is this?

  48. Even just combined heat & power by Anonymous Coward · · Score: 0

    Even just combined heat & power systems running on small natural gas turbines. Our hospital uses one for most of the electricity, all of our heat and hot water, and a decent amount of our cooling. The electric grid is largely a backup for our natural gas supply...

  49. y2k ? by Anonymous Coward · · Score: 0

    Seem to recall stories on /. about companies contracting for delivery of fuel oil, if necessary by helicopter, to city data centers leading up to Y2K. Then there was a blog allegedly by the data center guy in post Katrina Nawlins. What was that saying "The hazards of computing are only limited by the imagination."

  50. what a stooopid question ;-) by sribe · · Score: 1

    Who knew that the most critical element of operating a data center in New York City was ensuring a steady supply of diesel fuel?

    Uhm, anyone that was conscious for Katrina...

  51. Not a problem by PPH · · Score: 1

    We found these heaps of backup tapes down in the basement. We just shoveled them into the boilers and kept the generators running.

    --
    Have gnu, will travel.
  52. speaking of manual labor -- lance armstrong by tbonefrog · · Score: 0

    The Lance Armstrong solution:
    http://www.youtube.com/watch?v=ZmzeKNiMkAs
    Of course he would have to be moved up out of the basement.
    Off-topic, still a Lance fan, he never failed a drug test during the event so what is the problem. This is as stupid as disqualifying the Olympic badminton players for losing on purpose, within the rules, to improve their chances of medaling. Cycling and long-distance running are brain sports. You calculate when to draft and when to sprint. You work within the rules. You don't do maximum exertion all the time. Ditto any sport where there are multiple heats before the finals, disqualify anyone who paces themselves?

  53. Re:Everyone already knew this by Anonymous Coward · · Score: 0

    >Diesel will slowly oxidize over time, and so the time you can keep it in the tank is about 12 months.

    you're way off. I've stored and used 10 year old diesel fuel without any problems. You're thinking of gasoline which has about a 12-24 month shelf life.

  54. Re:NY Rookies by Ghaoth · · Score: 1

    Some of these centre designers need to work in bad places before getting their credentials. Common sense does not reign supreme. It is not just diesel supply that is the problem; generators, pumps and electrical gear in basements is a disaster. The Japanese nuclear disaster would probably have been averted if the generators were on the roof instead of in the basement in a Tsunami prone area - loose power, loose pumps and you loose a nuclear reactor.

    --
    Nos Morituri te salutamus
  55. Re:NY Rookies by Jane+Q.+Public · · Score: 3, Insightful

    Uh... Gulf States? Experience?

    First, building an electricity-hungry data center in NYC, with its notorious electricity problems and in the path of coastal storms... well... let's just say it's not the brightest star in the cosmos of ideas.

    In fact, it kind of reminds me of... what was it? Oh, yeah. A major Southern coastal city that was built... mostly below sea level! Yeah! That's the ticket!

  56. WHO KNEW??? It's peanut butter jelly time! by TheRealHocusLocus · · Score: 1

    It's peanut butter jelly sour grapes time! There you go! There you go!

    "Who knew that the most critical element of operating a data center in New York City was ensuring a steady supply of diesel fuel?"

    I did. Or would have, would have been a major item on the short list if they had hired me. But as a seasoned sysadmin wandering jobless in two major cities for months with the only 'tech' job available being telephone support in a boiler room for minimum wage plusabit I said "F*CK EYE-TEE and moved to a small town.

    Where I now clean sewers for a living. And I apply the same dedication to the task as I did to maintaining linux systems, developing disaster plans. The sewers are very CLEAN here and when there is a stoppage our response time is AWESOME.

    --
    <blink>down the rabbit hole</blink>
    1. Re:WHO KNEW??? It's peanut butter jelly time! by Anonymous Coward · · Score: 0

      You're my hero.

      And I'm not saying that facetiously.

      Good work done to keep a community healthy is just plain awesome. And small town living, if you find the right one, is simply the best.

  57. The truth by Anonymous Coward · · Score: 0

    I dont pretend to be the end all of computer and IT and I never will. But here is a truthful statement as seen from the bean counters.

    Nothing will change.

    Thats right, nothing. Yes a few companies (maybe even big ones) might do something different in their DR plans. They will all talk big and say big things. But when the time comes to open up the wallet and let some cash go towards creating and or maintaining their upgraded DR plans, very little cash will come out and the cash that does will require us worker bees to jump through various hoops so that the boss can claim he is compliant while we know that even the smallest issue will cause the entire structure to collapse.

    Some companies are already very HA capable. Most are not. Most say that they are so their stock holders dont complain, but they are simply unprepared for what every nature or humanity throws at them. And it all comes down to the mighty dollar.

    Im sorry. Its wrong and its sad. But that is the way that it is and the way it will stay.

  58. Re:NY Rookies by Anonymous Coward · · Score: 0

    What are NYC's notorious electricity problems? Outages in the city itself are much less frequent than in the surrounding suburbs,.

  59. Lessons learned anyone? by Anonymous Coward · · Score: 0

    I believe this issue was identified during the great power outage a few years back. Any data center operator claiming they just learned this is either in CYA mode, is an idiot or is not experienced enough to be in their current position. Period.

  60. Generator by helix2301 · · Score: 1

    I think anyone running generator is facing a fuel issue I do not care if it's a DC or just a house hold generator that cannot get fuel in the NY, NJ or PA area.

  61. Re:NY Rookies by Jane+Q.+Public · · Score: 1

    I spent some years over there, mostly in the Philadelphia area, and that entire section of East Coast had pretty regular power outages (sections of it, that is... not the whole thing at any one time, of course).

    Compare that to here in the (relatively speaking) West, where electrical outages in any one place happen maybe about once every 5 years, and outages that last more than an hour or so might happen roughly once every 20 years or so.

    I am aware that there are storm issues, etc. I'm not trying to say it's anybody's fault. But at the same time, it's true. Compared to much of the United States, the East Coast has some major power issues.

  62. NY data centers could have learned from Katrina by lpress · · Score: 1

    > "Who knew that the most critical element of operating a data center in New York City was ensuring a steady supply of diesel fuel? Anyone who paid attention to what happened to data centers when Katrina hit New Orleans. Check the Clay Shirky interview linked to in this post: http://cis471.blogspot.com/2012/10/the-internet-damage-caused-by-hurricane.html