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SEC Investigates Netflix CEO Reed Hastings Over Facebook Posting

alexander_686 writes "The SEC is investigating Netflix CEO Reed Hastings over one of his Facebook postings. The agency is questioning his July 1 Facebook posting, seen by 200,000 followers, in which he said customers watched 'over 1 billion hours' of videos on Netflix in June. He had previously posted on his company blog that members were viewing 'nearly a billion hours per month.' From the article: '“We think the fact of 1 billion hours of viewing in June was not ‘material’ to investors, and we had blogged a few weeks before that we were serving nearly 1 billion hours per month,” Hastings said in the filing today. “We remain optimistic this can be cleared up quickly through the SEC’s review process.”'"

46 of 190 comments (clear)

  1. Wow, such a minor quibble too. by ZorinLynx · · Score: 4, Insightful

    I'm surprised something this innocuous can anger the SEC. Wow, they're a lot stricter than I thought!

    Does everything a company or company offer say have to be heavily vetted by a legal team before it can go out?

    1. Re:Wow, such a minor quibble too. by Anonymous Coward · · Score: 4, Insightful

      Yes.

    2. Re:Wow, such a minor quibble too. by Capt.Albatross · · Score: 2

      Just because they never did anything about the whole 2008 mess, don't think they aren't watching you.

    3. Re:Wow, such a minor quibble too. by Anonymous Coward · · Score: 2, Informative

      It's horrible what netflix has done. They are in bed with Microsoft. The CEO worked for Microsoft, they have avoided GNU/Linux, they support DRM, and much more.

      Alternatives:

      Google: just go to google and type name of whatever site:eu

      There are a dozen entertainment sites with all the movies and tv shows you could possibly want. Significantly more than Netflix.

      You can also support DRM-free content @ eztakes.com

    4. Re:Wow, such a minor quibble too. by firex726 · · Score: 2

      Which is kind of a shame considering how tired we all are of your standard corporate BS.
      It's refreshing to see a company actually say something straight and to the point without any wishy washy qualifiers.

    5. Re:Wow, such a minor quibble too. by AK+Marc · · Score: 5, Insightful

      A company can not release material that may affect investors unless that release is public. I guess the SEC is asserting that posting it on facebook, where "friends" get it, but the rest of the public doesn't get it pushed to them, even if it is viewable, is a breach of insider trading rules. His "friends" get valuable insider information before everyone else.

    6. Re:Wow, such a minor quibble too. by Sir_Sri · · Score: 4, Insightful

      I'm surprised that Slashdot is bothering with this.

      I'm not. It hits on a couple of important areas for slashdot readers. The reach of the SEC into social networking, most especially if they consider this to have been 'material information' given away privately that could lead to insider trading, and because it effects someone at a well known tech company saying something a lot of us could know or talk about. If you were a network admin at netflix and posted on your facebook page that you just served your first billion views month bragging about the professional accomplishment would you be in SEC trouble (and would your employer?).

      As TFA points out, disclosing to 200k people should maybe count as a press release (especially if anyone can see the page), but uh... it might not. The law and common sense don't always align and it would be problematic to find out the hard way that this was in someway unlawful. I don't work for any traded companies, but I could envision a situation where someone could disclose to their friends work related successes that count as material investor information, and that could cause trouble. A lot of it.

    7. Re:Wow, such a minor quibble too. by ganjadude · · Score: 2

      so...how does one make something public without releasing it??

      Is the facebook profile set to "friends only" (doubt it with 200K views of the post) therefore wouldnt making the post BE making it public?

      all im saying is how is releasing something on facebook any different than releasing it in any other medium in this day and age?

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    8. Re:Wow, such a minor quibble too. by Sir_Sri · · Score: 2

      That's misunderstanding how Facebook works.
      Any one can wilfully choose to subscribe to his updates, so it's the same as them being public.

      That might be an oversimplification of the law on disclosing information that may materially effect investors though. But yes, the obvious assumption here is that SEC rules have not kept pace with technology.

    9. Re:Wow, such a minor quibble too. by ganjadude · · Score: 2

      no, i was genuinely serious. I dont know how the rules work, but if you can only make public by specific channels, I find issue with that.

      --
      have you seen my sig? there are many others like it but none that are the same
    10. Re:Wow, such a minor quibble too. by tlhIngan · · Score: 3, Insightful

      That's misunderstanding how Facebook works.
      Any one can wilfully choose to subscribe to his updates, so it's the same as them being public.

      OK, where's the URL to the post? And remember, "public" doesn't mean signing up for an account on Facebook. I want to go to that URL and see all updates. WITHOUT creating an account, and last I checked, you can't "friend" without an account.

      If I have to register, well, it's not public anymore. Because what any company can do is then create a company blog, post to it and require registration to proceed. It's the same thing - create a "public" website where all the information is hidden behind a registration wall. And hell, why can't the company ask for demographic information during registration? Even very personal details that would make most investors shy away from registering.

      There are reasons why there are companies who specialize in doing nothing but spreading press releases - because they get it out there everywhere - in print, on investor sites, and in general news. These guys get the word out. Heck, a public blog site works just as well.

      Of course, in this case, it's probably a misunderstanding - the poster didn't think such information could possibly be interesting to investors, just a meaningless statistic. But the SEC doesn't proactively go after companies - they work on complaints, and what happened here was some investors probably found out after the fact and it offended them because such statistics are important to see if Netflix is grown, dying, or stagnant. Hell, people were leaving Netflix in droves a few months ago due to all the changes.

    11. Re:Wow, such a minor quibble too. by TheRaven64 · · Score: 2

      Netflix has a reasonable business model and content creators do need to get paid. Of course it has DRM:

      I rent DVDs and they don't have DRM. I could copy them all and build a huge library, but I don't because I'm not paying to build a collection, I'm paying for access to an incredibly large and constantly growing collection.

      We're essentially renting

      No we're not. Renting implies lending a scarce resource. We are paying for access to a library. The value is not in the individual films and TV shows, it's in a hassle-free way of getting them on demand. Reduce the number of devices or require an extra step in accessing them, and you reduce the value.

      --
      I am TheRaven on Soylent News
    12. Re:Wow, such a minor quibble too. by chrismcb · · Score: 2

      Is the facebook profile set to "friends only" (doubt it with 200K views of the post) therefore wouldnt making the post BE making it public?

      No
      Consider that you have to be a member of Facebook, AND you pretty much have to check the page, or subscribe to it. Posts aren't easy to find, once they scroll to far.
      If I hang up something on the billboard at the local coffeeshop, is it a public post? What if I hang it up somewhere where only members are only allowed to enter?

    13. Re:Wow, such a minor quibble too. by TheRaven64 · · Score: 2

      DVDs do have DRM, they are encrusted with it, then to top that off, they can and are region locked in addition to being encrypted

      I should have said effective DRM. They don't have DRM that prevents large numbers of off-the-shelf tools from copying them.

      You could copy them and build a huge library but you would be in violation of copyright and possibly the penal code.

      Which is exactly my point. The legal protection does not require the technical hurdles, all they do is make interoperability harder.

      --
      I am TheRaven on Soylent News
    14. Re:Wow, such a minor quibble too. by drinkypoo · · Score: 3, Interesting

      OK, where's the URL to the post?

      AFAICT the post in question has been taken down, but Reed Hasting's fb feed is at https://www.facebook.com/reed1960 and it is public, so you don't need to log in to read it.

      --
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    15. Re:Wow, such a minor quibble too. by TheRaven64 · · Score: 2

      Actually, it's exactly a reason not to bother next time. The rent DVDs, DVDs have no effective DRM, and yet companies that rent them still make massive profits. What does this tell us? That DRM is not required. Now, on the other hand, the presence of DRM on the Netflix stream means that I can't play them on the FreeBSD box connected to my projector, nor on my WebOS tablet. This is not a huge loss for Netflix, because I'm in a minority, but it also means that they need to invest money making a Silverlight client, and Android client, an iOS client, and so on. They probably need to support several versions of the Android client, as the relevant APIs changed a lot between 2.3 and 4.1. On the other hand, the company I rent DVDs from didn't have to invest anything in supporting FreeBSD: they simply used a well-documented open(ish) standard, and any platform that had a large enough market got a third-party solution. The same happened with the BBC iPlayer: they were recently in a mad rush to replace their Android client, which used Flash (now gone from Android). And yet the third-party solutions on other systems that piggyback on the DRM-free streams that they make available for Flash and iOS continued to work just fine.

      --
      I am TheRaven on Soylent News
    16. Re:Wow, such a minor quibble too. by Bill_the_Engineer · · Score: 3, Interesting

      Methinks that the SEC has a genuine case here.

      Me thinks that the SEC is biased toward the institutional investors.

      You can't reasonably count on investors to follow the CEOs and CFOs of companies they invest in on corporate blogs and news feeds, Facebook, Twitter, Google+, Linked In, and wherever else. Information with material value to investors needs to be made available to all investors at the same time through the usual channels: SEC filings, letters to the investors, and press releases.

      Except in this case your investor is an institutional investor (eg. Hedge funds, money markets, etc.) who already possess a huge advantage over the individual investor. In this one case, the individual investor may have had an advantage against an institutional investor since the CEO used a nontraditional forum to disclose his excitement about reaching a corporate landmark. Information that has little to do with the actual financial well being of the company, and the disclosure amounts to the difference between "near 1 billion hours" that was disclosed earlier to "over 1 billion hours" that was disclosed on Facebook.

      I think this is an over enforcement by the SEC. The cynic in me believes that SEC is acting on behalf of some entities that make up the traditional disclosure media that fear the shift to more direct communications with individual investors.

      --
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    17. Re:Wow, such a minor quibble too. by Bill_the_Engineer · · Score: 2

      Clarification:

      direct communications with individual investors.

      I meant grass roots social media communications, not private one-to-one communications (which is bad). The important thing being that the information is disclosed publicly where it has a chance to be seen by the greatest number of individuals. The difference in this story being that information is being disclosed where ordinary investors are more likely to see it versus being disclosed where mostly institutional investors will see it.

      Ironically, the Facebook IPO brings into question the fairness of the disclosure of important financial informations. Since big investors shied away from the IPO (which was suspicious) while smaller investors purchased the stock without any warning that IPO was over valued.

      --
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    18. Re:Wow, such a minor quibble too. by ottothecow · · Score: 2
      Err, I don't think you understand what public is. If I publish something in a newspaper, and you have to spend 50 cents to read it (or make a free account on the newspaper website), that information is still a public disclosure.

      I wouldn't be suprised if there are newswires out there that require registration to see anything. If you want immediate access to press releases about a certain company, you subscribe to them for free and check the boxes for the PR you want delivered. If you are less concerned, then you wait for a newspaper or other news organization to republish the press release. This works well because the newspapers filter out the junk and only show you the press releases about major issues with important companies that you might care about.

      I'm not sure about the requirement to file an 8k with this information, but IIRC, 8ks are usually filed after the fact and are not immediately available as soon as the article or press release is.

      --
      Bottles.
  2. Re:who cares? by ZorinLynx · · Score: 4, Funny

    Holy shit man, 4 pizzas? No wonder we are obese as a nation.

  3. Why? by The+Grim+Reefer · · Score: 2

    I'm still baffled why anyone would post anything meaningful about themselves on Facebook. How many kids have gotten themselves busted for posting pictures of stuff they shouldn't be doing. Or adults for that matter. Just how attention starved are people these days? I would have thought the CEO of a fairly large company would be smarter than this. Hell, I would have guessed that someone in that position would have a staff of marketers specifically to do this for them.

  4. Re:What? by laffer1 · · Score: 5, Informative

    Because analysts see stuff like this and make assumptions about the number of customers, costs in terms of bandwidth and licensing, etc. that feed into the stock price. If a CEO makes a claim like this, it has all sorts of repercussions on how wall street views the stock and what it's worth.

    Think of it this way, if I say AMD processors are awesome it's not a big deal. If the CEO of Dell says it, it might indicate a shift to more AMD units which in turn could affect the ability of Dell to sell X computers as some customers don't like AMD, costs they may face, redesigns of products (new motherboards or whatever), customer perception, etc. Investors read into all sorts of things.

  5. Re:What? by cdrudge · · Score: 5, Informative

    Regulation Fair Disclosure requires that when a company discloses information to investors, that its able reach all investors at the same time. If an investor was not a fan of Netflix, they would not have the opportunity to receive the information.

    This is one of the reasons why companies hold conference calls, issue press releases, etc regarding information pertinent to an investor, so that it's disclosed fairly to everyone.

    The question here is his posting on facebook disclosing a fact that would be material to investors? And does him previously posting about it on a public blog count as previous disclosure. IMHO, much ado about nothing.

  6. Back of envelope calculations by burningcpu · · Score: 2

    Netflix had 29.4 million online streaming accounts as of September 2012, and with 720 hours in a month, 1E9 hours works out to each subscriber viewing an average 34 hours of online streaming per month. While possible, I think this statement should have led to some raised eyebrows.

    1. Re:Back of envelope calculations by Ambiguous+Coward · · Score: 2

      Unless the numbers aren't based on actual hours worth of video streamed, but something more crude, such as "use started to stream video that is 2 hours long, that counts as 2 hours." In which case, it's extremely easy to imagine the average user opening the stream for 34 hours worth of video a month. I probably do twice that, myself.

      --
      Their may be a grammatical error, misspeling, or evn a typo in this post.
    2. Re:Back of envelope calculations by O('_')O_Bush · · Score: 4, Insightful

      Well, that is per account. My family has four people on one account, making the 1 hr/day average very easy to hit. It might be better to think of it as 30m accounts, 60-120m viewers.

      At that point, eyebrow raising possibilities seem to be unsurprising and mundane.

      --
      while(1) attack(People.Sandy);
    3. Re:Back of envelope calculations by wolfinator · · Score: 2
      I think those number are quite plausible.

      That's only an hour per day per account. Consider that accounts can be tied to multiple devices, and streamed from those devices simultaneously. That means accounts can be shared between more than one user quite effectively. Every household I know of that uses Netflix has a single account tied to multiple devices, with different people watching shows independently.

      Additionally, the average American watches 2.8 hours of TV a day. That means that even if each account represented one average American, if just a third of their TV viewing was via Netflix, the numbers line up.

      But, never fear! The SEC will be spending regulatory dollars to discern if these numbers are accurate or not, so we shall soon know for sure!

    4. Re:Back of envelope calculations by girlintraining · · Score: 3, Insightful

      Netflix had 29.4 million online streaming accounts as of September 2012, and with 720 hours in a month, 1E9 hours works out to each subscriber viewing an average 34 hours of online streaming per month.

      You seem to be forgeting that each individual account can have multiple devices streaming simultaniously. Only PC-based playback is restricted to single-instance. I don't know if Netflix users watch the same amount of online material as their TV-based counterparts, but we can infer a few things by assuming they do. The average person watches about 51.1 hours of TV a month. There are an average of about 2.55 people per household. That comes out to about 130.3 hours watched per household. Assuming 1 Netflix subscription per household, you get 3.8 billion hours of viewing per month.

      I don't think 1 billion hours from that number of users is all that difficult to believe. Netflix users aren't substituting time in front of the TV straight across; That it's a supplimental activity is not an unreasonable conclusion. The CEO's numbers are well-within believability.

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  7. They're busy with this... by ZeroSerenity · · Score: 5, Insightful

    ...and the banks are walking? Seriously. Priorities people!

    --
    For those who seek perfection there can be no rest on this side of the grave.
    1. Re:They're busy with this... by future+assassin · · Score: 5, Insightful

      Netflix couldn't afford the gold plated hooker and blow trips for the politicians.

      --
      by TheSpoom (715771) Uncaring Linux user here. I have nothing to add to this but please continue. *munches popcorn*
  8. Re:What? by Missing.Matter · · Score: 4, Insightful

    Maybe that's more a problem with analysts extrapolating incredible conclusions from small isolated bits of data... also known as anecdotes. Anyone basing buying decisions on facebook posts deserves to get burned.... SEC doesn't need to get involved here.

  9. There appears to be an agenda here...let me guess: by JRHelgeson · · Score: 2, Insightful

    I wonder if the CEO donated to the 'wrong' party this past election. This sounds an awful lot like revenge.

    --
    Good security is based upon reality and common sense. Common sense is a function of having common knowledge.
  10. Re:What? by AK+Marc · · Score: 3, Insightful

    He is alllowed to say that.. The issue is, is a "blog" on Facebook (where friends get updates pushed to them, and non friends get lower treatment) a "public forum"?

  11. This they're investigating? by Anonymous Coward · · Score: 3, Insightful

    They haven't done anything about a few financial institutions purposefully destroying the world's economy, but a CEO saying his company is doing really well on facebook is a problem.

    This isn't the nineteenth century, when it took a month to get the information out. Just because the stock holders are too stupid to follow him a facebook.

    Also, we need to make a distinction between investment and simple stock ownership. The only time it's investment is during an IPO. After that, it's pretty much commodity trading hoping to make money off of market instability.

  12. Re:What? by Anonymous Coward · · Score: 5, Insightful

    The SEC isn't trying to protect the analysts who have access to the Facebook page. They're trying to protect the rest of the investors who DON'T have an equal opportunity to look at those bits of data. The SEC doesn't care what conclusions people draw from the information--it's just that everyone gets a chance to make their own decisions about such things. If the analysts draw bad conclusions, they will be punished when their share prices drop.

    The real weaknesses in this case would be that the bit of data is not very interesting because a nearly identical bit of data had already been given to the public a few weeks earlier, and that 200,000 people had access to this Facebook page, so it feels more "public" than "private." I would guess that this investigation won't last very long before it's dropped.

  13. Re:What? by nabsltd · · Score: 2

    Regulation Fair Disclosure requires that when a company discloses information to investors, that its able reach all investors at the same time. If an investor was not a fan of Netflix, they would not have the opportunity to receive the information.

    If an investor didn't read the Netflix blog, they might not have the opportunity to received the information, either. Likewise, if something is published in the Wall Street Journal, if you don't subscribe, you might not get the information.

    This is one of the reasons why companies hold conference calls, issue press releases, etc regarding information pertinent to an investor, so that it's disclosed fairly to everyone.

    Someone who doesn't listen directly to a conference call, but instead reads a transcript released by the company after the event doesn't have the information as soon as other people, but the SEC doesn't consider that "unfair", even though there are often limitations on who can particpate in those conference calls. There is no barrier that limits someone from "liking" a company on Facebook, so the information is just as "public" as any other release of information. If the SEC doesn't realize this, then they are going to have some serious challenges to the ancient ways they regulate public companies.

  14. Re:There appears to be an agenda here...let me gue by Anonymous Coward · · Score: 2, Informative

    You don't have to speculate. Political contributions -- at least to groups affiliated with candidates and parties -- are a matter of public record.

    As it happens, Reed Hastings donated a lot of money, all of it to Democrats. So, either the Republicans are behind this despite not having control of the White House, or your theory should have been researched a little more carefully.

  15. Re:What? by sribe · · Score: 3, Interesting

    They're trying to protect the rest of the investors who DON'T have an equal opportunity to look at those bits of data.

    Yep. All the investors who don't have an internet connection, or don't know how to access Facebook, or WHO DON'T FOLLOW NETFLIX CLOSELY ENOUGH TO KNOW THAT THE CEO HAS A FACEBOOK PAGE. Yeah, because those investors need to be protected from, uhm, you know, something or other.

    ...that 200,000 people had access to this Facebook page, so it feels more "public" than "private."

    Yes, I see that we actually agree on this. I just wanted to pile on the mockery of the SEC's asinine position. Meanwhile, the hedge firms and their blogger sock puppets manipulate the shit out of volatile stocks, and firms use HFT to try engage in manipulation that would require 1,000x their capital in actual trades, and the SEC does absolutely nothing. Worthless sacks of shit...

  16. Re:What? by msauve · · Score: 2, Insightful

    analysts see stuff like this and make assumptions about the number of customers,

    Their problem, he made no claim about the number of customers. First of all, it was already public info that they were almost at 1e9 hours, so saying they hit that level is hardly "material." Secondly, it can easily be explained by existing users simply watching more in June than in May, due to school aged children being home during the day.

    --
    "National Security is the chief cause of national insecurity." - Celine's First Law
  17. Re:What? by Chuckstar · · Score: 2

    So how many Facebook pages do you think investors would have to subscribe to in order to follow every senior executive of every company in their portfolio?

    Having said that, the regulation is vague as to whether a Facebook page would fit the bill. Any material information has to be disseminated through a Form 8-K filing or "through another method (or combination of methods) of disclosure that is reasonably designed to provide broad, non-exclusionary distribution of the information to the public."

  18. More questionable management team judgement by w1nt3rmute · · Score: 2

    This relates to Regulation FD (for "Full Disclosure"). Basically, you can't release information that could be material to investors (i.e. potentially affect their decision to buy/hold/sell your stock) without making it available to all investors. This rule was written because, in the past, companies would have informal conversations with institutional investors and analysts and give them information that would better inform their investing decisions before that information was "publically" released. Any corporate attorney worth their salt would advise the CEO to release this type of information in a Form 8K (an "informational" filing with the SEC) at the same time a statement like this was made. It clearly speaks to demand and, indirectly, sales revenues for the current and future quarters. Most analysis and investors are interested in that type of metric. If the CEO intended this to be a public release, it was pretty bad judgement to do it via Facebook or a blog. Just another WTF? decision from the Netflix management team...

  19. Re:What? by sribe · · Score: 3, Insightful

    So how many Facebook pages do you think investors would have to subscribe to in order to follow every senior executive of every company in their portfolio?

    How many press release services would they have to follow? How many financial news shows would they have to watch? How many financial news web sites would they have to follow, and how closely? How many blogs would they have to read?

    The company's obligation is to make sure that the information is available to the public, not that it is noticed by every single member of the public.

    Having said that, the regulation is vague as to whether a Facebook page would fit the bill. Any material information has to be disseminated through a Form 8-K filing or "through another method (or combination of methods) of disclosure that is reasonably designed to provide broad, non-exclusionary distribution of the information to the public."

    Yes, and somebody at the SEC is being a shithead about this.

  20. "no comment/contact legal/pr/investor relations" by seifried · · Score: 2

    I work for [redacted] which is why I won't say anything about [redacted] or especially anything about the [redacted] incident that [redacted] 17,000 people and caused the entire town of [redacted] to go bald and [redacted] at 3 in the morning.

    Which is why anyone with an ounce of sense doesn't talk about their company (especially the higher up you go in the management chain). And especially never put it in writing. Duh.

  21. Re:What? by TheLink · · Score: 2

    Seems way easier for me to follow Netflix or their CEO on Facebook, than for me to be a party to those conference calls, or get those press releases at the exact same time as more "blessed" investors.

    Many may hate Facebook, but if you're talking about public fair disclosure, it's definitely a lot more public and fair than conference calls and press releases. Depending on how public the page/posting is, you might see it without even logging in to Facebook or having an account.

    If I happen to be online I can probably see the Facebook posting within a minute of it being posted. Whereas I'd be behind by much longer for press releases etc.

    --
  22. Re:What? by girlintraining · · Score: 2

    Yeah, because those investors need to be protected from, uhm, you know, something or other.

    The entire point of the SEC is to ensure a level playing field for investors. Facebook may seem "public", but it isn't because it doesn't provide equal access to everyone. If you can view the information without having to login or provide any identifying information, then it's public. All he had to do was cross-post the same information elsewhere and it would have been fine. The SEC doesn't care what information is given away (well, sorta, but let's not get bogged down on details) as long as it's available to all on an equal basis.

    It's not unreasonable for them to say "If you post to Facebook, you have to post it publicly as well." Now, whether or not he gets in trouble is another matter -- it could be that what he was saying didn't really have a business impact, in which case they'll probably slap him on the wrist and say "Don't do that again."

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  23. Re:What? by Svartalf · · Score: 2

    You'd have to have some newsie cover the press release from the central service or be a subscriber to see the press release.

    Sorry, like someone else on the linked article...your line doesn't work very well.

    --
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