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Microsoft Has Been Watching, and It Says You're Getting Used To Windows 8
Dupple writes "Microsoft's user data shows that users are getting used to dealing with the Windows 8 user interface, reports this article at MIT Technology Review. Despite some of the more scathing reviews of Windows 8, ordinary users are getting along with it just fine, according to Julie Larson-Green, the Microsoft executive who leads Windows product development. Data collected automatically from some Windows users, she says, show they are adjusting to some of the new operating system's controversial features without problems 'So far we're seeing very encouraging things,' Larson-Green says of the large volume of data that Microsoft receives every day from people using Windows 8 who have chosen to join the company's 'customer experience improvement program.' All users are invited to enroll in that program when they first log into the new operating system. If they do so, anonymized information about how they are using the operating system is sent to Microsoft. Referring to complaints from some quarters, Larson-Green says: 'Even with the rumblings, we feel confident that it's a moment in time more than an actual problem.'"
I don't know a single company whose IT will implement Windows 8 on anything. I'm talking everything from tablets, phones, laptops, PC's, or servers. In fact my company said straight out "No" because of all the problems it would entail.
Did they ever fix the lack of command line for windows 8 servers?
Are already probably lenient towards Microsoft, so they will of course make themselves learn the new UI. About 80% of the people I know just automatically click no and go past it, and the other 20% make an active effort to click no and go past it. It's like polling the people at a major sporting event about how enjoyable they find that sporting event.
I am not saying that Windows 8 is even remotely similar to prison rape (though some might suggest there may be some similarities, I am not saying that) but the very notion that a party or group is getting used to something does not mean they like it or want it.
I supposed I could have said "taxes" or any other thing people generally don't like, but I wanted to be a little edgy... a little dramatic.
So yes. We acknowledge Microsoft is shoving their things [Windows 8 in this case] through our [choose an orifice] and we acknowledge that we presently don't have much choice in the matter.
Anyone really surprised?
Give any big change 3 months and it will get accepted if you don't give in as the change forcer.
I've seen it at work too many times to count. Manglement makes a decision that upsets everyone and lots of people talk about how they are going to start looking elsewhere for employment and the sky will fall and this is terrible, but after the 3 month gripe period, everyone accepts the changes and life moves on.
It's how things work.
Oh, that gives me such a warm feeling inside...
morcego
Microsoft Has Been Watching, and It Says You're Getting Used To Windows 8
Much like a kid who has broken his arm "gets used to" a cast or sling. Much like a cow who has been electrocuted many times by a fence "gets used to" staying away from it. Much like someone convicted of a DUI "gets used to" riding a bicycle.
'Even with the rumblings, we feel confident that it's a moment in time more than an actual problem.'
Under what circumstances, exactly, would someone who works for Microsoft ever say anything contrary to that? Anything could be going on, good or bad, and that is exactly what they would say to dismiss criticism.
My work here is dung.
Well, if the population being measured does not include the 'tech-savvy', the results suggest a pretty successful transition.
First of all, I'm not sure what bundling has to do with it. I mean, as opposed to all the Windows 8 user data they're getting from people who didn't have Windows 8 installed on their PC?
Secondly, surely if the user data was skewed to less-competent users then a more representative sample would should an even quicker rate of acclimitisation?
I'm sceptical of the kind of coarse-grain user data they're surely getting, and the conclusions themselves* but I genuinely can't tell what your point is here.
*That people are able to comfortably use Windows 8 within a few weeks shouldn't be a cause for celebration, that should be the level below which everyone in the project gets fired. The cheering shouldn't start until your design changes are shown to have led to improvements that are worth the cost.
No kidding!!! What do you say at this point?
It's mind boggling, only 90% managed to use the start screen and charms on day1.
So in that 10% are folk that failed to work out how to get the login prompt from the completely control free boot page. And people who failed to shutdown their PC making up the bulk of it - since that needs the charmless bar.
Just to install ClassicShell or fire up the desktop to use it with needs use of both the start screen and charms. So even if you never use them again you still count as a MS success in these stats.
Any other company would be panicking over a 10% fail rate just starting up their software, not claiming it as a success.
The windows button finally has purpose. You can hit that button, start typing an app name and then space/enter to launch
So... It's just like DOS except you have to hit the windows key before you type the name of the program you want to launch.
The more things change, the more they stay the same...
this signature has been removed due to a DMCA takedown notice
You can probably "get used to" almost anything when you aren't given a choice. Heck, you can "get used to" chronic back pain too...
But that's a far cry from meaning that a person actually prefers it
File under 'M' for 'Manic ranting'
"Getting used to it".... Right. After about 6 months my dad told me that he was getting used to his chemotherapy, too- somehow this wasn't a very good selling point for the experience.
I've noticed a couple different things:
1) It makes me a lot more selective about putting things on the taskbar and desktop.
a) I put things I really do use out there, so things are highly geared to my workflow
b) Things I find I'm not using get punted
2) The windows button finally has purpose. You can hit that button, start typing an app name and then space/enter to launch. I find I'm mousing less actually.
In addition, Windows 8 hasn't come with the alternating-release-something-new instability problems we've gotten used to. It's every bit as solid as 7 and has better integrated security features. Win, win in my book.
LOL!!
Type the name of an app and then hit enter. Welcome to DOS. Are we suddenly back in 1992?
Well, if the population being measured does not include the 'tech-savvy', the results suggest a pretty successful transition.
Let's face it, the most conservative grouches who most venomously oppose anything new in UIs and desktop environments are usually the "tech savvy" and them nerdier they are the more potent the venom. Just take one look at the angry tirades over Gnome 3.... Ok, so they changed Gnome, learn to like the new UI or fork the old one, it's not the end of the world. I'm a Mac user but I actually kind of like the new Windows UI, it's different and innovative. Microsoft deserves some credit for not taking the path of least resistance and aping somebody else's UI like Google did.
Regular unsophisticated users get along just fine because they aren't emotionally attached to things like user interfaces. It's only the whiny IT crowd who has a problem.
Regular unsophisticated users bumble along doing things by rote memory or by really bizarre roundabout routes because they don't know the most efficient way to do things. The "whiny IT crowd" like to be able to get to the features they want without dealing with bullshit like the ribbon bar (which according to TFA the designer of said bar also designed Windows 8).
which is totally what she said
Call me a skeptic but somehow the very fact that MS feels the need to say this, shows people are NOT picking up Windows 8. Yeah, so early adapters of the new MS vision who are so in love with the company they allow it to see everything they do, are sticking with it... and? Fans of a dog food company eat their favorite companies dog food. Doesn't mean it doesn't tastes like... well like nothing actually, animal food lacks spicing.
If Windows 8 adoption was really good, MS would be crowing about actual sales figures. They are not. For the truth NEVER listen to what a spokesman says, listen for what he doesn't say.
Basically, people that haven't given up on Windows 8 or refused to even start using it or didn't mind MS watching over their shoulder, haven't given up in large volumes. Damned by faint praise? If this is the best press release they could come up with, the truth is far more dire.
Want proof? Go back in history and read MS press release on Bob, ME and Vista.
MMO Quests are like orgasms:
You may solo them, I prefer them in a group.
Secondly, surely if the user data was skewed to less-competent users then a more representative sample would should an even quicker rate of acclimitisation?
The headline says people are getting used to it, not that they like it.
Case in point, my mother's got an old laptop that doesn't have a multitouch touchpad. I am able to use it, but I find myself cursing the lack of features like two-finger scrolling. If I use it for any prolonged period of time, I remember how to use edge scrolling instead... I still miss the convenience of two-finger scrolling, etc., but I adapt to what I'm given. As soon as I'm back on my own laptop again, I breathe a sigh of relief.
As to Windows 8 users... the non-technical users are the ones who are least likely to have the option to go back to what they prefer, so they adapt to what they have. That doesn't mean they like it, it means that they don't have a choice in the matter.
I have some formal training in HCI and a love of accurate terminology, so I have the ability to articulate problems with a user interface - I can voice my opinion and experience with weak design. A regular user doesn't have those skills, so they appear silent. The end result is that you call us IT types whiny.
"Less sophisticated users" aren't getting along fine. They struggle to use it and/or call for help because bad user interfaces (and arbitrary vendor changes) interfere with the creation of an accurate mental model of how the software is supposed to be used or what it's capable of. The confusion created in their mind is real.
If opportunity came disguised as temptation, one knock would be enough.
3^2 * 67^1 * 977^1
Seriously, I don't... I still have my keyboard from 1993 because these new ones stink.
More seriously - I use my computer for work. Not kids, not watching videos, not games, WORK. Windows XP/7 is better at getting work done than Windows 8.
Hopefully microsoft pulls their heads out of their butts on this and allows a quick setting change to "I have no use for metro, thanks."
paintball
I just watched the first of those two videos.
I have had Windows 8 for about two weeks now, and I tell people that I hate it.
I agree with the GP here, that the problem is that it is not intuitive how to do anything.
I purchased Windows 8 Pro Upgrade and installed it. Aside from a single post-card sized piece of paper, it comes with no documentation what-so-ever. There are a few cues on the screen the first time, and that's it. I probably learned more from watching just that one video that from playing around with Windows 8.
My question is, "Why couldn't Microsoft provide a decent tutorial for new users?".
In the end?
Still tastes like chicken.
Seriously. If this is the best language of encouragement that Ballmer can choke out of his throat, then you know there is a Vista-sized hole in Microsoft's delivery.
I know! Why don't we all get used to Ubuntu Unity and Libre Office? "Even with the rumblings, we feel confident that it's a moment in time more than an actual problem."
"Flyin' in just a sweet place,
Never been known to fail..."
Those are Youtube tutorials by people unassociated Windows Development, their very existance reinforces the GP's comment about they needing to be an easier learning curve for a completely new way of interacting with a PC.
These comments are my personal opinions and do not necessarily reflect the opinions of the other voices in my head.
The fact that this is an article tells how poorly thought out some of their design decisions are.
http://www.pcworld.com/article/2012202/how-to-shut-down-windows-8.html
It's not difficult, but it's definitely not obvious or intuitive.
There are two types of people in the world: Those who crave closure