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In Wake of Poor Reviews, Amazon Yanks SimCity Download

An anonymous reader writes with an excerpt from Geek.com: "In what must be a big blow for EA and Maxis, Amazon has stopped selling download copies of the just released SimCity. The game has at time of writing received 833 reviews on Amazon, and has an average rating of just one star. That's because 740 of those are one star reviews. Only 20 people gave it 5 stars. There's few better ways to gauge how a game has been received, and this is pretty damning as to how EA has handled the launch."

34 of 511 comments (clear)

  1. Not sure... by Anonymous Coward · · Score: 5, Insightful

    Not sure if this is good for the PC games industry, or bad. It's good, because games with bad DRM shouldn't succeed. It's bad because I like PC games, and want the industry to focus on PC games again.

    1. Re:Not sure... by Hatta · · Score: 5, Interesting

      In other news, a sequel to Planescape: Torment got funded on Kickstarter in 6 hours flat. It looks like the good guys are finally winning for once.

      --
      Give me Classic Slashdot or give me death!
    2. Re:Not sure... by AmiMoJo · · Score: 5, Insightful

      Yah, I don't know why this story was tagged "failure", it's actually an epic win. Not for EA, but for everyone else.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    3. Re:Not sure... by Xphile101361 · · Score: 5, Funny

      The tree of Innovation must be refreshed at times with the blood Developers and Publishers.

    4. Re:Not sure... by 2starr · · Score: 5, Insightful

      The problem will be if they simply see the failure as not having enough server infrastructure to handle the load as opposed to seeing the whole online DRM model as being a bad idea.

      --

      "Let your heart soar as high as it will. Refuse to be average." - A. W. Tozer

    5. Re:Not sure... by Anonymous Coward · · Score: 5, Insightful

      Not sure if this is good for the PC games industry, or bad. It's good, because games with bad DRM shouldn't succeed. It's bad because I like PC games, and want the industry to focus on PC games again.

      Stop, just stop. You're completely missing the point. The point is that EA deceived consumers into thinking it was a single-player game. It's not, there is no single player mode, so no offline mode is possible. DRM is a moot point, it's like bitching about having to go online to play a single player instance in World of Warcraft.

      YA, EA sucks, they fucked this all up big time. Yes, they could and should have made an offline single player mode, but they didn't. They chose to make a game where you cannot EVER truly play a completely isolated single-player game mode... even in the "solo mode" your city is influenced by other players in an indirect fashion.

    6. Re:Not sure... by AmiMoJo · · Score: 5, Insightful

      Isn't that the same thing? DRM causes excessive server load and extremely poor player experience, masses of negative reviews. DRM costs EA sales, and they only way to fix it is to throw more money at the problem.

      Better yet there is no way to recover from all those negative reviews now. Even if they fixed it tomorrow they would remain, and the chances of 800+ people bothering to write positive reviews is nil. The game is tainted forever, the disaster unrecoverable. Well, that isn't entirely true, they could release a DRM free version, that is the only thing that can turn it around.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    7. Re:Not sure... by Tridus · · Score: 5, Informative

      Amazon was getting bombarded by refund requests. That is why they pulled it. Selling it was costing them money.

      --
      -- "So they told me that using the download page to download something was not something they anticipated." - Bill Gates
    8. Re:Not sure... by Anonymous Coward · · Score: 5, Insightful

      And give it three years and they will shut off the servers and ask you to buy the sequel, so it can all happen again!

    9. Re:Not sure... by Anachragnome · · Score: 5, Insightful

      "Seriously, the Oceana launch that happened today is having exactly the same problems..."

      That is because this is NOT about DRM--this is about killing the Used PC Game market. The server connection is to verify first-install. After that, the game will not work on any other machine (or be whittled down to Demo functionality). That being said, all EA PC games will have this "feature" from this time forward as they and every other major game developer/publisher are all involved in a major assault on First Sale doctrine.

      Corporate Gaming is dying...don't throw it a life-preserver by purchasing their bullshit. There are a TON of Emulators and Kickstart projects out there--give THOSE folks your money.

    10. Re:Not sure... by ultranova · · Score: 5, Insightful

      The simulation is reliant on the server, it's not as simple as an "unlock patch".

      While this will of course be used as an excuse for forced obsolescence, the reality is that an unlock patch could of course simply include the server code, perhaps even running it in the same process as the main game.

      Oh well. After reading about the always connected requirement, I decided to wait and see rather than preorder. It turned out to be a wise decision.

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

  2. "Always on" is "Mostly Unusable For Several Weeks" by dingonix · · Score: 5, Insightful

    Any other big releases with always on drm that actually are playable in the first few weeks that you can remember?... I can't remember any such titles recently.

  3. I wish I had pirated it lol by oic0 · · Score: 5, Insightful

    I bought the sucker yesterday and it doesn't work at all. Can't get past the launcher. If only I had just downloaded the pirated version I would have a working game.

    1. Re:I wish I had pirated it lol by Seumas · · Score: 5, Interesting

      I haven't had a single problem since I played the first time the night of the launch.

      All the problems I've run into are simply the shitty game, itself, with all the problems everyone has already covered a thousand times over (social, regional stuff, tiny cities, crappy road system, inability to build an all inclusive city, etc).

      After playing for a bit, I wanted to reset my city and start from scratch, again. I could not find any way to do it, whatsoever.

      Eventually I got tired of it (probably about five hours worth of play, into it) and I don't know that I'll ever go back to it. I wasted my money and I regret it. I buy a lot of games and put up with a lot of let-downs as just part of being a gamer, but this one felt like a particular waste of money. Especially after all these years of being excited that someday we'd eventually have a new awesome Sim City game with all that having it on modern hardware would offer (which, as it turns out, is nothing).

    2. Re:I wish I had pirated it lol by _KiTA_ · · Score: 5, Informative

      ...No you wouldn't. The *game logic* is on the server. You'd have to create your own server to play it. This makes it very hard to pirate, AND very tied to having a good internet connection even in "private" mode

      No, it's not. The game uses an extreme amount of CPU as it crunches those numbers itself, and the game continues to run even if your internet connection is lost. The only thing the server handles is the Facebook-like social gaming elements, and the save files.

      The "Oh, our server handles all the number crunching" was a bold faced lie by EA and Maxis, because that kind of number crunching would not be possible without a monthly fee to pay for server maintenance.

  4. Shame the game looks good by Anonymous Coward · · Score: 5, Insightful

    I really want to buy SimCity, it looks pretty awesome, but I'm not going to allow EA to treat me like a thief and I'm certainly not going to pay them for the privilege.

  5. DRM by knetcomp · · Score: 5, Informative

    Use always-on, internet-requring DRM they said. It will work fine, they said.

    Sadly, EA will not admit DRM is the problem, they will just attribute it to "overwhelming demand".

    1. Re:DRM by Seumas · · Score: 5, Informative

      And when/if sales are lackluster because of the shit DRM or the shit quality of the game *itself*, they'll blame *that* on "piracy".

  6. Re:Too bad by alen · · Score: 5, Funny

    But but but the game sites hyped it so much I just had to pre-order it

    What if they ran out of digital copies after a week of two?

  7. Re:Game is part server-side, not 'always on DRM' by Hatta · · Score: 5, Insightful

    The game is partly calculated server-side. This is why you need a constant internet connection

    You have the causation reversed. The game is calculated server side in order to force you to need a constant internet connection. There is no reason to do this except to act as a form of DRM.

    --
    Give me Classic Slashdot or give me death!
  8. Re:Read the reviews yourself by TheSunborn · · Score: 5, Funny

    Do you really think it need to be referer free? I can't imagine anyone reading this story, and then thinking: Hey I need to buy this game now :}

  9. Re:Heh reviews... by KiloByte · · Score: 5, Funny

    even when 740 out of 833 people give something a one star review, 20 people will still give it 5 stars.

    You mean, EA has only 20 employees?

    --
    The creatures outside looked from Alt-Right to Antifa; but already it was impossible to say which was which.
  10. Re:"Always on" is "Mostly Unusable For Several Wee by mythosaz · · Score: 5, Informative

    Biggest duds of the year? For whom? Certainly not Activision.

    http://en.wikipedia.org/wiki/Diablo_III#Sales

    Sales
    Before its release, Diablo III broke several presale records and became the most pre-ordered PC game to date on Amazon.com.[98] Activision Blizzard reported that Diablo III had broken the one-day PC sales records, accumulating over 3.5 million sales in the first 24 hours after release and over 6.3 million sales in its first week, including the 1.2 million people who obtained Diablo III through the World of Warcraft annual pass.[99] On its first day, the game amassed 4.7 million players worldwide, an estimate which includes those who obtained the game via the World of Warcraft annual pass.[99] In its second quarterly report, Diablo III was reported to have pushed Activision Blizzard's expectations. As of July 2012, more than 10 million people have played the game.[100] Diablo III remains the fastest selling PC game to date, and also one of the best-selling PC video games. As of the end of 2012, it had sold more than 12 million copies.[5]

    Certainly not from critics:
    http://en.wikipedia.org/wiki/Diablo_III#Critical_reception

    So unsuccessful that it was the 3rd best selling PC game of all time....

    http://en.wikipedia.org/wiki/List_of_best-selling_PC_video_games

  11. Re:Heh reviews... by CanHasDIY · · Score: 5, Insightful

    even when 740 out of 833 people give something a one star review, 20 people will still give it 5 stars.

    You mean, EA has only 20 employees?

    Only 20 dedicated to astroturfing on Amazon.

    --
    An enigma, wrapped in a riddle, shrouded in bacon and cheese
  12. You should read some of those 5-star reviews by johanwanderer · · Score: 5, Funny

    They are hilarious. One person wrote about how the game had given him back his (real) life during the time it spend trying to connect to the server.

  13. Re:"Always on" is "Mostly Unusable For Several Wee by ddd0004 · · Score: 5, Funny

    Maybe we aren't giving EA enough credit. Maybe they discovered the best DRM was to make a total crap game that no one would even attempt pirate.

  14. Re:Read the reviews yourself by Fallingcow · · Score: 5, Informative

    This ea support chat screencap posted in one of the reviews seems worth sharing far and wide, and judging from the way it ends I would guess the owner doesn't mind my posting it here.

  15. The 5-star reviews are hillarious by MartinSchou · · Score: 5, Funny

    Seriously - they're like the Mountain Three Wolf Moon Short Sleeve Tee

    Here are some choice examples of 5-star reviews:
    "Got me off my video game addiction!"
    "Like Russian Roulette, slot machines and slicing your wrists all in one!"
    "Great Loading and Queue screen simulator!"

  16. Re:Amazon is Giving Refunds to Opened/Installed Ga by esten · · Score: 5, Informative

    EA ruins game. Amazon saves day.

    I did this. Amazon was great. Return/refund is the only way EA will ever take a hint.

    I suggest:
    1. If you bought from Amazon return it. Amazon made it painless for full refund of my opened game.
    2. If bought from Orgin ask for refund. EA says in press release you can do this. Though I hear problems from customer service
    3. If you cannot get refund from Orgin/EA call credit card company and have them stop payment for defective product.

    Maybe EA will fix if this hurts their bottom line?

    If problems get fixed in a month or so you can always buy the game again. Otherwise not worth my time now to play with so many problems

  17. Re:LOL @ EA (but sad for Maxis) by amicusNYCL · · Score: 5, Funny

    Did you see Amazon yanked it because it received so many bad reviews?

    What??? No, I didn't hear that! Where can I learn more about it?! Maybe I'll head over to Slashdot and see if they have a post about it!

    --
    "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
  18. Re:"Always on" is "Mostly Unusable For Several Wee by yahwotqa · · Score: 5, Insightful

    Blizzard doesn't care what you do after the purchase, or whether you keep playing. They already have your money. If anything, many people stopping playing after first few days is better for them - less server load.

    Yes, Diablo 3 was a roaring success - it made Blizard loads of money. I'd hazard a guess that this is big part of why EA dared to come up with similar scheme.

  19. Clarifying the "server-side calculation" confusion by razorshark · · Score: 5, Informative

    I think there needs to be some clarification as to the nature of why the game thinks it needs to be always online. Some people have suggested that ALL the computing and simulation logic happens on EA servers, but this isn't true.

    It has been shown that if you lose a net connection/connection to the server, the game will continue to run offline for about 20 minutes. During this time, YOUR city will continue to simulate properly. However, neighboring cities being developed by other people will freeze in time and be held in this state until such time that your connection is reestablished (if it doesn't before the timeout, the game session ends). Once it reconnects, the state of your neighbors is synced with your city and hence any changes to your neighbors' cities during the time you were offline will immediately be represented.

    If you connection drops, your city lives in isolation. Once it reconnects, it returns to the world and is affected by the effects of your neighbors. If you happen to be developing a city next to a tard who is polluting like crazy, your city will suffer the effects. That's the whole purpose of the always-online feature - to provide this MMO-style relationship between players. BUT, given the game runs fine with your city if the connection drops, this is bullshit because it means it should be trivial to enable the player to just play on their own.

    The simulation logic is there, available on the installed game. EA just doesn't feel it's worth having an offline mode despite it basically being readily set up for it - it thinks being interconnected with other players who might be dicks and ruin your city is much more important.

    --
    Raenex is a dickhead
  20. Re:"Always on" is "Mostly Unusable For Several Wee by znanue · · Score: 5, Insightful

    This absolutely not true. Of course Blizzard cares about whether people are going to keep playing or not. It is a brand. It is IP with value. They do not want it watered down. Future sales matter, people's passion about it fuels the RMA, people buying collectors editions of future Blizzard games because of access to D3, posters, merch, a steady stream of small sales (like D2 got). On top of those concerns, top talent wants to go to places where they make great games. There are real people in these places.

    Z

  21. It's not that bad by GrBear · · Score: 5, Insightful

    Yeesh.. at least there's some good reviews out there.. for instance this one.

    http://www.jonathancresswell.co.uk/2013/03/review-simcity/