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T-Mobile Ends Contracts and Subsidies

AlphaWolf_HK writes "In what I see as a refreshing change, T-Mobile, the fourth largest carrier in the U.S., has made sweeping changes to its service, ending both phone subsidies and service contracts. Its CEO said, 'Here's the deal: If we suck this month, go somewhere else. If we're good, stay with us.' As part of that change, the new base plan will include unlimited access, including voice, text, and data. Data will be restricted to edge speeds after 500MB with no overage costs, but can be upgraded to 2.5GB for $10, or unlimited for $20. Portable Wi-Fi hotspot usage is also unrestricted for no additional cost. In addition, LTE services just went live in eight markets. As is already standard practice with T-Mobile, you are free to bring your own device. To keep customers from having to front the full cost of the phone with unsubsidized plans, they'll let people pay off phones in installments. They're also getting the iPhone 5 next month for $650."

43 of 404 comments (clear)

  1. 500GB in the article summary is a typo by linuxguy · · Score: 5, Informative

    It is supposed to be 500MB. You don't usually "upgrade" from 500GB to 2.5GB of data for $10 a month.

    1. Re:500GB in the article summary is a typo by AlphaWolf_HK · · Score: 5, Informative

      Yeah I'll take the blame for that gaffe, as I originally typed that. Though I wish the editor kept my comment about the Nexus 4 and how it can be hacked to work with t-mobiles LTE.

      --
      Careful with names containing L slashdot.org/~AiphaWolf_HK slashdot.org/~AlphaWoif_HK slashdot.org/~AiphaWoif_HK
    2. Re:500GB in the article summary is a typo by syntap · · Score: 4, Funny

      You don't usually "upgrade" from 500GB to 2.5GB of data for $10 a month.

      Verizon was much cooler, they chopped your unlimited data down to a 2GB cap for FREE when you "upgraded" your phone! T-Mobile sucks!

  2. They get it by SgtKeeling · · Score: 5, Insightful

    It sounds like T-Mobile is going to be offering reasonable, attractive cell phone plans. Wow. I'm genuinely surprised that such a large carrier is moving in this direction. Good on them.

    1. Re:They get it by Capt.DrumkenBum · · Score: 3, Insightful

      Sounds like a company that is going to pick up a lot of customers very quickly.
      Up here in Vancouver Canada there are really only two carriers. Rogers/Fido or Bell/Telus. Wind is here also, but they seem like they are flailing.
      Maybe there will be something useable by October when my contract with Bell ends.
      Useable = Unlimited TXT, a whack of data, call display, and maybe 200 minutes a month. For less than $90 a month.

      --
      If I were God, wouldn't I protect my churches from acts of me?
    2. Re:They get it by jandrese · · Score: 4, Informative

      If only their coverage wasn't easily the worst of the big 4 a move to T-Mo would be easy. If you live in the city then this is a great plan and you should take it. If you ever intend to leave the city then it's not so great. I had T-Mo for years before I finally had to give up and switch to Verizon, because the coverage was a constant problem for me.

      Bonus though: at least when I had it T-Mo worked in the city while AT&T (my wife's provider) was crapping themselves due to excessive volume. I could call and even get data through when her phone was reduced to a glorified iPod Touch due to total and complete network overload.

      --

      I read the internet for the articles.
    3. Re:They get it by Anonymous Coward · · Score: 3, Informative

      I doubt it will be quick. Many are still locked into contracts with the others. To get out would cost a bit of cash so they cant be expected to jump on day one ( like your self ).

      Another problem is coverage area, around here, they have the least coverage.

    4. Re:They get it by compro01 · · Score: 3, Informative

      Bell and Telus aren't the same. Telus is what used to be Alberta Government Telephones and BC Tel. The former was privatized in 1991 and merged with the latter in 1998. It's an excellent example of why privatizing crowns is a bad idea.

      Bell's other brand is Virgin and Telus has the brand Koodoo.

      --
      upon the advice of my lawyer, i have no sig at this time
    5. Re:They get it by danbob999 · · Score: 3, Informative

      Bell and Telus share spectrum/towers for their HSPA network however. And often their plans are the same. They have some sort of unholy alliance where the customer is loosing. Of course they wouldn't be allowed to merge so it's as far as they can go.

    6. Re:They get it by Anubis+IV · · Score: 4, Insightful

      Agreed. I not-so-fondly recall having to exit my apartment out the back door whenever a call came in (assuming it came in at all), since I couldn't get reliable reception in front of or inside the apartment. And that came after the apartment where I didn't get reception at all and would only find out I had received calls whenever I exited my apartment and had a flood of voicemails suddenly arrive. I dealt with that for three years in the end, and it was a miserable experience the entire time. Strange as it is for me to say it, switching to AT&T was a massive upgrade, and if the experiences I hear recounted to me by others in town who are still with T-Mobile are any indication, AT&T continues to be the better choice for anyone who is actually interested in making calls with their phone.

      And yet, despite that, I'd switch back to T-Mobile in a heartbeat if I thought their coverage had improved, just because I'm so fed up with the usurious pricing schemes that the majority of carriers are engaging in. Even though I have no plans to switch at this time, I laud their decision to make this change to their pricing. If they can extend their coverage or force their competitors to adopt similar plans, I'll be a very happy guy, one way or the other.

    7. Re:They get it by mike449 · · Score: 3, Insightful

      The price is still fairly steep. $50/month for unlimited talk + 500MB of data.
      Data only is $20 for 500MB, $30 for 2GB, and it quickly goes up.
      The fact that these plans are reasonable and attractive tells a lot about the "competition" landscape in the US.

    8. Re:They get it by eudaemon · · Score: 3, Interesting

      Or if they just gave away local cell extenders for free instead of wanting to charge for them. I'd stick it in my attic just so my neighbors could benefit as well. But not if I have to pay to fix T-Mobile's coverage.

    9. Re:They get it by fahrbot-bot · · Score: 4, Informative

      Customer: How much for a 32 gig iPhone?
      Telus: $800
      Customer: EIGHT HUNDRED DOLLARS??!! It's only $150 at Rogers!
      Telus: Yes, but that price is subsidized.
      Customer: What does "subsidized" mean?

      Although, with the new T-Mobile pricing, you pay a down payment upfront (which may be zero, depending on the phone), then monthly payment on the phone - listed separately. If you want to cancel service, you just have to pay off the phone. The difference is that people can directly see what they're paying for.

      --
      It must have been something you assimilated. . . .
    10. Re:They get it by isopropanol · · Score: 3, Informative

      All of the carriers share the towers, but the tower owner (usually Telus) gets the top spot. Bell usually bids highest and gets the second spot, Rogers next and Mobilicity and Wind are usually lowest. Mobilicity and wind also have microcells in some dense areas in Vancouver too which is why they have better coverage in places like Metrotown but sketchy coverage away from dense areas.

      Last time I checked, Telus, Bell, and Rogers had nearly identical plans and you had to go to the rebrands (Fido, Koodo, Virgin) or small carriers (Mobilicity, Wind) to get any differentiation, Sadly Mobilicity and Wind have roaming-only coverage on Vancouver Island, so they are ruled out in my case.

      Also of interest in some cities in the province.... If you are a shaw internet customer you can connect your phone to the "Shaw Open" wifi access points and once you register the device (you need your shaw email address and password), it will be remembered so you can save on your data plan and get wireless-n speed. You can register up to 5 devices per account. I have "AutoSync" on my phone which toggles my sync when connecting and disconnecting wifi so emails come in pretty steadily as I drive past the access points.

    11. Re:They get it by dragonhunter21 · · Score: 4, Informative

      Down here in the states, at least in Kansas, Sprint. $80USD gets you unlimited texting, unlimited data, and 700 min/month, with unlimited calling nights, weekends, and to any cell phone on any American carrier.

      Beats the hell out of Verizon, anyway.

      --
      Sent from my CR-48
    12. Re:They get it by MightyYar · · Score: 3, Funny

      Sit down, because this is going to really blow your mind. I paid about 40 times that for a used car.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    13. Re:They get it by Phrogman · · Score: 3, Informative

      The cellphone companies rely on their customers being stupid enough to opt for a subsidized phone though, and so far most people are more than happy to be stupid enough to do so. That way we can pay far more in the end for the same phone than we would if we bought it up front.
      I sincerely hope we get a reasonable company up here in Canada but until then we are stuck with the established oligarchy and their ridiculous/criminal pricing schemes.

      --
      "The first time I got drunk, I got married. The second time I bought a chimpanzee, after that I stayed sober" Arian Seid
    14. Re:They get it by MessageApprovalMan · · Score: 3, Interesting

      Substitute "mobile computer that can make phone calls" for "phone" and your perspective may shift.

      Our mobile devices are more powerful than our desktops of 10 years ago, and the trend will only continue. Eventually we won't need separate "computers" or "game consoles" at all. Most point-and-shoot cameras, MP3 players, and PDAs have already been subsumed by "phones." What you get for your $650 is nothing short of incredible - even if it's more expensive than competing devices.

      --
      I'm Message Approval Man, and I approve this message.
    15. Re:They get it by Nexus7 · · Score: 5, Informative

      No, T-Mobile's plans (well, at least the one I have) come with free and lousy voicemail. Ever want to hear that waiting voicemail early in the morning because it could be from work? Well, how's about you go through 29 of your saved voicemail that must be re-saved or will be deleted before you can hear the new voicemail? Hows about you can't go to their site and download the ones you want to save?

      Oh, you want to do that! OK, well, that will be premium voicemail. But yeah, the cheap-and-it-shows version is free.

    16. Re:They get it by MightyYar · · Score: 3, Informative

      They look similar, but the iPod Touch is 20% thinner, 20% lighter, still has the old A5 chip running perhaps 40% slower, has only half the RAM, lacks GPS, has a smaller battery, and it has a crappier camera.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    17. Re:They get it by Ginger+Unicorn · · Score: 3, Informative

      When I got my Galaxy S2 on 2 year contract, I worked out how much it would cost to buy the phone as cheaply as possible from somewhere outright, then pay for two years of service, or just go on a contract that included the phone for two years. The total cost was less to get the phone on contract.

      --
      (1.21 gigawatts) / (88 miles per hour) = 30 757 874 newtons
  3. awesome! by Anonymous Coward · · Score: 3, Insightful

    The best plans, the best prices, the best phones, and the hottest spokesgirl.

  4. and there was much rejoicing by tatman · · Score: 4, Funny

    I can only hope the big 2 will follow along.

    --
    I've always said English was my second language. Had Romeo and Juliet been written in C, I might have understood it.
  5. T-Mobile is to be commended for this by linuxguy · · Score: 5, Interesting

    This is a bold step for T-Mobile and I hope that they succeed. However I am somewhat concerned as I have already seen too many people complain that they'd have to foot the bill for the full cost of the phone. The math would may prove to be difficult for people who are not good at it.

  6. They are forced to by Anonymous Coward · · Score: 4, Insightful

    They are the weakest of the Big 4 and are going all in. I hope it works, if only to keep AT&T / Verizon honest.

    1. Re:They are forced to by Intrepid+imaginaut · · Score: 4, Insightful

      Competition, the finest part of capitalism.

    2. Re:They are forced to by jfern · · Score: 5, Insightful

      Of course having competition requires good regulations. There would be a lot less competition here if the Justice department hadn't successfully blocked AT&T's purchase of T-Mobile.

    3. Re:They are forced to by the+eric+conspiracy · · Score: 3, Informative

      Anti-trust (i.e. competition laws) go back to Roman times, LONG before the modern corporation.

      The Sherman act is based on 16th century common law.

  7. Pay Later: $199 down + $15/month by tepples · · Score: 5, Insightful

    However I am somewhat concerned as I have already seen too many people complain that they'd have to foot the bill for the full cost of the phone. The math would may prove to be difficult for people who are not good at it.

    They could phrase it like this:

    Pay Later: $199 down + $15/month for 24 months
    Pay Now: $549

    The down payment on the Pay Later choice would reasonably match the price with contract on other carriers.

    1. Re:Pay Later: $199 down + $15/month by AlphaWolf_HK · · Score: 3, Interesting

      I think the down payment option is a good deal. However not everybody agrees, and I think the reason why is kind of stupid.

      Techcrunch basically attacks t-mobile over this one because if you want to change carriers, you're still stuck with a $600 (or whatever) phone, as opposed to a $350 early termination fee.

      http://techcrunch.com/2013/03/26/t-mobiles-uncarrier-pricing-isnt-so-different-from-the-contract-devil-you-already-know/

      I'm wondering if they have a bone to pick with t-mobile, because a few hours ago slashdot posted an article from them about how t-mobile UK are scamming customers with premium SMS.

      The only possible way I could see the light in this statement would be if you could bring that phone to any of the other major carriers. Sadly, as far as major carriers, your only other option is AT&T. Though you can get some pretty good deals with the MVNO's, their coverage isn't as good. Personally I'd prefer to just own the phone than be in a contract.

      --
      Careful with names containing L slashdot.org/~AiphaWolf_HK slashdot.org/~AlphaWoif_HK slashdot.org/~AiphaWoif_HK
    2. Re:Pay Later: $199 down + $15/month by slinches · · Score: 5, Insightful

      Just checked the plan prices. I compared "unlimited" everything since that's the closest match between features.

      AT&T - unlimited voice $70 + 3GB data $30 + unlimited messaging $20 = $120 per month

      T-Mobile - Unlimited voice, high speed data and messaging $70 + $20 Phone installment plan = $90 per month

      Assuming the down payment on the phone is similar, the T-Mobile plan is ~$700 ($30*24) less over the 2 year AT&T contract. After the phone is paid in full the installment plan ends and saves $50/month over AT&T.

      --
      Knowledge Brings Fear
    3. Re:Pay Later: $199 down + $15/month by hawguy · · Score: 4, Informative

      I think the down payment option is a good deal. However not everybody agrees, and I think the reason why is kind of stupid.

      Techcrunch basically attacks t-mobile over this one because if you want to change carriers, you're still stuck with a $600 (or whatever) phone, as opposed to a $350 early termination fee.

      http://techcrunch.com/2013/03/26/t-mobiles-uncarrier-pricing-isnt-so-different-from-the-contract-devil-you-already-know/

      I'm wondering if they have a bone to pick with t-mobile, because a few hours ago slashdot posted an article from them about how t-mobile UK are scamming customers with premium SMS.

      The only possible way I could see the light in this statement would be if you could bring that phone to any of the other major carriers. Sadly, as far as major carriers, your only other option is AT&T. Though you can get some pretty good deals with the MVNO's, their coverage isn't as good. Personally I'd prefer to just own the phone than be in a contract.

      Galaxy SIII on Verizon $199 + $350 ETF reduced by $10/month
      Galaxy SIII on T-Mobile: $549 or $69 + $20/month for 24 months = $549

      If you break your Verizon contract in the first month, your phone cost is $199 + $350 for the phone, or $549
      If you break you T-Mobile contract in the first month, your phone cost is $69 + 20*24 = $549

      If you break your Verizon contract after 6 months, you owe $350 - ($10*6) = $290 to break your contract
      If you break your T-mobile contract after 6 months, you owe 18 * $20 = $360 to break your contract

      If you break your Verizon contract after 12 months, you owe $350 - ($10*12) = $230 to break your contract
      If you break your T-mobile contract after 12 months, you own 12 * $12 = $240 to break your contract

      However, in the last 2 cases, you saved $130 on the price of the phone so you still break even or come out ahead.

      And, at the end of the payback term, if you stay with T-Mobile, you save $20/month since the phone's paid off, but with VErizon you keep paying the same amount.

  8. Just wait.. by synthesizerpatel · · Score: 3, Insightful

    If they really were thinking about customers, the contract would be a no-penalty cancel-anytime-you-want contract that would lock you in for a specific price for a non-trivial amount of time.

    I'm skeptical and will stick with AT&T out of laziness for a while. Prove me wrong T-Mobile and I'll switch. But even though cellular has been one-sided customer-screwing contracts since the inception of the service - contracts can actually protect _both_ parties if you do them right. No contract == No guarantee.

    1. Re:Just wait.. by AlphaWolf_HK · · Score: 3, Informative

      Not sure what you're getting at here. The problem is that there isn't a contract to begin with? That *is* what t-mobile is doing here; there is no contract. I'd see not having a contract as an advantage. Bring your existing AT&T phone over and try it out. Service doesn't work for you? Go ahead and return to AT&T at any time you'd like.

      As I experienced with sprint, a contract doesn't guarantee quality of service. Like the t-mobile CEO said in his press conference: When you're in a contract, the carrier only has to be nice to you once every 23 months.

      --
      Careful with names containing L slashdot.org/~AiphaWolf_HK slashdot.org/~AlphaWoif_HK slashdot.org/~AiphaWoif_HK
  9. Spectrum cartel by tepples · · Score: 5, Interesting

    Why is this? Other than 'muricans are dim fucks that put up with any shit?

    The problem is that one can't just start his own cell phone network, with blackjack and hookers, because an oligopoly of four companies have snapped up effectively all the spectrum in the cellular bands. One must either put up with what the spectrum cartel offers or do without cellular service. If you believe I've presented a false dilemma, please feel free to explain your third option.

  10. Now is the time for SUPPORT by It+doesn't+come+easy · · Score: 4, Insightful

    Let's check out the fine print (is unlimited data really unlimited? etc., etc.) but if T-Mobile is honestly offering unlimited calls, data, tethering, and text without a contract then NOW you can vote with your dollars and switch. If you miss this opportunity to support them on this and send a real message to the other carriers, then you have no right to complain about the state of cell phone service in the US.

    --
    The NSA: The only part of the US government that actually listens.
  11. So glad they weren't allowed to merge with AT& by Anonymous Coward · · Score: 5, Insightful

    I hope the FTC takes note of this. Good things are happening because companies have to innovate to compete instead of take refuge in mega-mergers.

  12. And yet, no international data option by VP · · Score: 3, Interesting

    The carrier who would be best positioned (at least in Europe) to offer a decent data roaming option due to their relationship with the German carrier of the same name, and who partially owns them, only provides the insane price of $15 per MB (yes, per megabyte) for international data roaming. For comparison, Verizon and AT&T provide 100 MB for $20...

  13. Banks by robmv · · Score: 3, Insightful

    Is not it the job of banks to lend money? Use your credit card to finance your purchase. If you have no financial credit and you don't have a credit card, why are you buying expensive gadgets?, buy a simple phone because obviously you should not be wasting money on them

  14. Re:Tethering by Rogue+Haggis+Landing · · Score: 4, Informative

    I was wondering about that because the 500MB is labelled high speed. So is it unlimited 3G and 500MB of 4G? Or what?

    The base plan is 500 MB of LTE/HSPA+/3G (whatever you can get where you are), then it's throttled to 2G/EDGE once you go past that. I like that in this situation. T-Mobile is advertising the amount of high speed data in big letters, rather than in the small text under the words "unlimited data". They're also making overage costs disappear. And you can pay for unlimited high speed data, and for unlimited high speed data with tethering, and less exorbitant than usual rates.

    It's really good that one of the big carriers are doing something different. I hope it works out for them.

  15. Re:Capitalism works despite regulation by bored · · Score: 4, Insightful

    Utterly wrong, and ignorant of the very definition of "competition". Usually regulation works to PREVENT competition by helping a large entity prevent smaller competitors from succeeding.

    Maybe, i'm feeding the troll here, but its pretty much impossible to study business/economics and not discover abuse of monopoly power, price fixing, collusion, and dozens of other practices that are outlawed because they allow a larger competitor to simply crush any upstarts. The GP is right, competition requires regulation to assure a level playing field. That regulation can be used to lock upstarts out of a field is just another case of monopoly abuse. The wierd thing is that there is plenty of "regulations" that could be repealed (see real-estate agents/broker laws for example) but that isn't the regulation that is being repealed. Instead its regulation to assure that I can't dump toxic sludge into the local creek thereby shifting a cost of business onto society.

  16. Re:Capitalism works despite regulation by alexander_686 · · Score: 4, Insightful

    To expand on what bored is saying.

    Regulation can be used to restrict competition to the insiders. Real Estate is a good example. Most states require licensed realtors to offer Cadillac services – which means nobody offers a striped down version – which is why commissions are uniformly high.

    On the other hand, regulation can be used to bring down the barriers to entry – see the internet. Telecom firms were required to wire up and transmit data regardless of who provided the equipment or services. Regulation helps when one side/group has a significant edge over consumers or other outside producers.

    So regulation is neither good nor bad – it is how it used. (FYI, I prefer less regulation then more)

  17. Re:US Price Plans..... by jonpublic · · Score: 3, Informative

    "Ireland is a small country" explains part of the issue of why it costs so much here.

    The U.S. is physically huge. Ireland is about the size of one of 50 of the states. Takes a lotta dough to to build a network across the U.S. That and our regulators aren't empowered to stop companies from ripping us off.

    http://www.dslreports.com/shownews/Nobodys-Doing-The-Math-On-Verizon-Mystery-Fee-Scandal-110725