Slashdot Mirror


Slashdot Killed My Kickstarter Campaign

New submitter agizis writes "Alex from Connectify here. I wanted to say thanks to all of you who commented on the Slashdot story about our Kickstarter campaign It was super-educational discussing Switchboard with all of you: you wanted your own servers, and we weren't doing enough to communicate what was so special about Switchboard. Based in a large part on your feedback, we blew up our Kickstarter campaign, and changed almost everything. Thanks, Slashdot. This isn't reddit, but ask me anything."

51 of 163 comments (clear)

  1. Kickstarter & Slashdot by XxtraLarGe · · Score: 5, Funny

    Hi Alex, thanks for the info. Based on your experience with Kickstarter, do you think a Kickstarter to get a subscription to Slashdot would be successful? I don't seem to be able to disable ads anymore based on my karma, and I'm finding them highly annoying.

    --
    Taking guns away from the 99% gives the 1% 100% of the power.
    1. Re:Kickstarter & Slashdot by Grishnakh · · Score: 2, Insightful

      Have you tried AdBLock Plus?

    2. Re:Kickstarter & Slashdot by Lunix+Nutcase · · Score: 5, Informative

      Whoosh.

    3. Re:Kickstarter & Slashdot by hackula · · Score: 2

      whoooosh

    4. Re:Kickstarter & Slashdot by smg5266 · · Score: 2

      I've got a host file that can do it

    5. Re:Kickstarter & Slashdot by agizis · · Score: 2

      Chocolate.

    6. Re:Kickstarter & Slashdot by MightyMartian · · Score: 2

      It blocks the regular banner ads just fine. Nothing can block Slashvertisements however.

      Nuke them from orbit. It's the only way...

      --
      The world's burning. Moped Jesus spotted on I50. Details at 11.
    7. Re:Kickstarter & Slashdot by X0563511 · · Score: 4, Insightful

      He is implying this story is an advertisement.

      --
      For large sets, this will be our guide even unto death, for the LORD will work for each type of data it is applied to...
    8. Re:Kickstarter & Slashdot by pixelpusher220 · · Score: 4, Funny

      Slashdot has generally become a hangout for hecklers and no-nothings who simply do not know what they are talking about regards new ideas and technology

      So it's the internet basically?

      --
      People in cars cause accidents....accidents in cars cause people :-D
  2. Finally /.'d again by cod3r_ · · Score: 4, Funny

    Seems now days with fast interwebs and badass servers you don't see many pages getting /.'d which was half the fun of posting websites back in the day. Now we are here to /. your kickstarter projects

  3. You took slashdot comments seriously??? by Anonymous Coward · · Score: 3, Interesting

    Let me get this straight....

    You had an idea on Kickstarter. You asked slashdot when they thought. You got tons of "you're doing it wrong"s. Now you're abandoning ship?

    Someone wasn't taught to ignore the bullies in grade school. Slashdot posters will hate on everyone's ideas and suggest even stupider ones, just to be funny/trollish. You must be pretty new here.

    1. Re:You took slashdot comments seriously??? by SJHillman · · Score: 5, Informative

      Let me get this straight...

      You didn't read the summary or the linked articles?

      Here's what happened:
      1) They had an idea they needed funding for to make it cloud-based
      2) Based largely on Slashdot feedback, they realized that the cloud was a no-go because people wanted to run it on their own machines instead
      3) So they killed they the Kickstarter funding to make it cloud based and instead are making it available now to run on your own gear

    2. Re:You took slashdot comments seriously??? by agizis · · Score: 5, Interesting
      Ha, no really, there were a lot of good points. I thought that the confusion as to what the core technology REALLY did, and the resistance to yet another cloud service/subscription really explained a lot of what I was seeing and hearing on Kickstarter. On Kickstarter, you hear from people who are excited, but very little from the 99% who don't decide to back you, they just wander off if they're not interested. Here on Slashdot, people were a lot more vocal.

      I do get how unbelievably negative Slashdot can be. Take the first Slashdot story that ever covered Connectify. ... What did I get 200 comments on Connectify, probably all negative. But I got 20,000 downloads of the software in the 8 hours after the post went up. So it's not obvious from reading the discussion but there actually were 100x as many people who liked the idea, as hated it. (Oh and then we decided that this really could be company).

    3. Re:You took slashdot comments seriously??? by Anonymous Coward · · Score: 3, Interesting

      Downloading something doesn't mean you like it. You may have just spurred enough curiosity, that's all. Not to mention how many of those downloads actually turned into installs that ever got any usage? I've downloaded tons of Linux distros just to try them out. Out of the 50 or so distros I've downloaded only 3 have ever made it past the LiveCD stage. Probably only 10 ever made it to the LiveCD stage. It's easy to get excited about and lose interest in free software, sometimes in the same breath.

      In my rather limited experience with a few would-be-geeks, most production software is interesting but few ever actually use it but most have an opinion of it. It seems twisted and sad. That's because it is. But it still is the facts of the matter.

      I'd be curious how many of the 20k downloads you got ever got beyond the download stage. My guess is less than 10%.

    4. Re:You took slashdot comments seriously??? by mtmra70 · · Score: 5, Insightful

      This was far more informative than the summary was.

    5. Re:You took slashdot comments seriously??? by idontgno · · Score: 2

      Hope they're smart enough to temper the view they get from this place with a realization of how biased and myopic Slashdot is.

      What was that you were saying, Epimenedes?

      --
      Welcome to the Panopticon. Used to be a prison, now it's your home.
    6. Re:You took slashdot comments seriously??? by KingMotley · · Score: 2

      Designing anything based on feedback from slashdot is probably exactly the wrong thing to do. Take whatever feedback you get from slashdot, and do the exact opposite and you will likely have a booming business. Catering to the whims of the 0.04% of the population of slashdot will likely doom your business to 1% of that 0.04%.

    7. Re:You took slashdot comments seriously??? by Anonymous Coward · · Score: 2, Informative

      Well, to be fair, he admitted one of their problems was communication.

    8. Re:You took slashdot comments seriously??? by Patch86 · · Score: 2

      Seeing as your post counts as feedback on Slashdot, does that imply that he should do the exact opposite of what you advise in order to have a thriving business, and not do the opposite of advice on Slashdot? Where does that leave his decision to follow your advice?

  4. Re:I don't understand why you blame slashdot... by agizis · · Score: 5, Informative

    Ok, I got a little dramatic in the title of the post. Body is accurate though, I really did get a lot out of the discussion here. People thought it was just a load balancer, and everyone was very wary of yet another subscription. It was real feedback that helped explain a lot about what was going on with the campaign.

  5. Re:I don't understand why you blame slashdot... by SJHillman · · Score: 2

    Did you actually read more than just the title? The first two lines of the summary alone convey that the title is a little tongue-in-cheek and that he's actually appreciative of the feedback from Slashdot because it pointed them in a different (and likely more profitable) direction.

  6. Re:no content by agizis · · Score: 5, Informative

    Sorry, you're right. Here's what changed: Originally this was going to be cloud based service. We'd have servers all over the world, which would aggregate your connections for you to give you faster Internet. But people wanted to run it themselves. And once that happened, we realized that we might as well make it clear that Switchboard is really a VPN. So once you're running your own server, you can start sharing resources off your network with yourself, wherever you are.

  7. Stop feeding the trolls. by steelfood · · Score: 4, Funny

    Stop. You're giving people here a feeling of relevance. They might try to fight the RIAA/MPAA in court next, or come up with a new way to find extra-solar planets, or create new physics, or even run for public office.

    Who knows what they might do with this new feeling of power? It's dangerous, and you need to stop encouraging this behavior right now!

    --
    "If a nation expects to be ignorant and free in a state of civilization, it expects what never was and never will be."
    1. Re:Stop feeding the trolls. by pavon · · Score: 5, Funny

      They might try to fight the RIAA/MPAA in court next, or come up with a new way to find extra-solar planets, or create new physics, or even run for public office.

      No we won't. This just confirms our belief that complaining about problems on slashdot is all that is needed to make a difference.

    2. Re:Stop feeding the trolls. by agizis · · Score: 3, Interesting

      I felt like a lot people started off negative, but when I started actually answering, everyone seemed really well behaved. I was happy, I think that maybe more people from the stories should just jump into these conversations. In the end, I didn't have any bad "troll" experiences.

  8. Re:Thanks by Anonymous Coward · · Score: 5, Funny

    Thanks guy. Since we can ask anything.

    Why is Slashdot so much better than reddit?

    Because the stories hit Slashdot days after reddit so we've had plenty of time to think about our sarcastic posts.

  9. obviously I disabled it to post this... by Thud457 · · Score: 4, Funny

    I find that a well-tuned bullshit detector blocks Slashvertisements just fine.

    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

    1. Re:obviously I disabled it to post this... by JustOK · · Score: 2

      I've got a threener, but I've heard that many people are using auto-tuner.

      --
      rewriting history since 2109
  10. Linux Release by Anonymous Coward · · Score: 2, Interesting

    I think you made the right choice in regards to your kickstarter campaign but at the same time I think we all knew you wouldn't reach your goal and had to rethink your strategy. No one can see a value in a monthly fee for something like this. My problem is you are releasing new software when I would be happy to give you money in exchange for Linux Dispatch. Do you still have the intention to release this for Linux or have you decided to move on to new products?

    1. Re:Linux Release by drfred79 · · Score: 2

      You can bond network interfaces moderately easy in Linux but I agree just for the sake of data overages with hotspots. I don't even run Windows so I could see myself purchasing Connectify's products.

    2. Re:Linux Release by drfred79 · · Score: 3, Funny

      I did create an account purely for this post because I've been wanting a Linux release of Dispatch for almost a year.

    3. Re:Linux Release by agizis · · Score: 5, Informative

      Linux will be a supported platform for Switchboard. We did a much better job of building cross platform C++ with an HTML user interface from the ground up. Dispatch's a code has a lot of Windows specific stuff throughout it, the port would have be a new development effort almost from scratch. So I can't really say if Dispatch will really ever happen on other platforms (it could but... not soon, anyways).

    4. Re:Linux Release by drfred79 · · Score: 2

      Well thank you for the reply. Let's just mutually hope that Switchboard for Linux doesn't get in the way of the development of your next product does like your development of Dispatch for Linux did. About every article I read regarding Dispatch claimed in the near future that the Linux version would be released. I understand the products are similar but its disheartening to hear that was purely advertisement.

    5. Re:Linux Release by lewdavis · · Score: 4, Informative

      Dave from Connectify filling in for Alex here. Here's our Dispatch FAQ: http://www.connectify.me/dispatch-faq/. As you can see, Linux is behind Mac and Mac is a ways off. The benefit of Switchboard is that it can bond channels, so it can help every application you can think of, including those Dispatch can't (video streaming, file uploading, VPNs). We thought fixing all the complaints for Dispatch (supporting more applications AND more platforms) was a winning goal.

  11. Re:2 Questions for you by agizis · · Score: 5, Interesting

    More and more, I'm coming to think of myself as a guy who takes complex networking technology and tries to make it simple. I'm doing this because I want to give people not only faster internet access, but also free them from the companies that would control what we can do on the Internet connections that we're paying for. Well that's my big vision, mostly I answer emails, and wish I had more time to actually code.

  12. Re:2 Questions for you by agizis · · Score: 2

    Ok, what the hell. My father is Evangelos Gizis. He's an academic, who among other things has done stints as the President of Manhattan Community College, President of Hunter College, and Provost of Queens College. He still wishes I had taken school seriously and gotten a PhD.

  13. why non FOSS sofware? by starworks5 · · Score: 2

    I mean presumably you have to be charging for the severs, and now your asking for people to pay you to write software thats already working, so that you can continue to make money on the software, that eventually you may abandon sometime later if its unprofitable?

    Step 1. GPL the client software

    Step 2. GPL the server software (which is probably running linux).

    Step 3. Offer a optional traffic package

    Step 4. Ask for crowd funded money.

    1. Re:why non FOSS sofware? by VortexCortex · · Score: 3, Interesting

      I concur. I use crowd funding or private funding (commission) to pay for my work and working expenses. Then the work I do belongs to the private company (unless open source, but they still get a copyright assignment if negotiated), or in the case of crowd funding my work belongs to the public at large, and they can use it for free. Instead of selling bits which are in infinite supply (and thus Economics 101 says have zero price regardless of cost to create), I simply do more work to get more money... The bits aren't valuable. The ability to configure the bits (do work) is valuable. Just like when I was an Electrician, or small engine Mechanic before that, or Home Builder before that, or Data Entry Clerk before that, or fast food Burger Flipper before that, or Pre-Teen Lawn Mowing service before that... It's a proven model. The Artificial Scarcity Racket of selling infinitely reproducible information is Evil and economically untenable. The model where you sell bits is DUMB. Stop it. It's simple: You want to do work and get paid for it? Then DO WORK, and get paid for it. For a model that works see: Car Mechanics or any other labor industry where an estimate is given, price agreed upon, work performed. It's not rocket science. I have no sympathy for fools.

  14. Trying to understand by bill_mcgonigle · · Score: 5, Insightful

    So, I think I get the point here.

    I have multiple ISP's here (I use pfSense for load balancing) but I can't aggregate them for a single connection because I have multiple IP's and unicast doesn't work that way. So the cloud-hosted version would have allowed all my pipes to talk to your endpoint, which would give a single IP to the data-provider and then you could backhaul it over my multiple links. So, a multi-link VPN, right?

    So, that sounds like it could be useful in some cases.

    Now then, if I'm running my own server, where is it? If it's just here it doesn't do anything new, since I'm back to where I started. So, I can buy the software and then run it on a VPS provider or something?

    --
    My God, it's Full of Source!
    OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    1. Re:Trying to understand by lewdavis · · Score: 5, Informative

      Dave from Connectify here. You hit it right on the head. The cloud-based service is still in consideration, but for the meantime everyone gets to run their own server. If you don't have access to one big pipe in a physical location, you can rent a VPS and spin up your own cloud server.

  15. Re:2 Questions for you by jonathanjespersen · · Score: 2

    Hello. My name is Inigo Montoya. You killed my father. Prepare to die.

  16. Re:Hi Alex, by lewdavis · · Score: 5, Informative

    Hi, This is Dave, the lead developer on Switchboard. Alex had to step into a meeting, so I'll be sitting in for him for a bit. It's not exactly a switch in the traditional sense, but the Switchboard code takes into account bandwidth, latency and loss to decide which connection to send traffic over in a bonded channel. Thanks for the questions, and keep them coming! Dave

  17. Re:No, this isn't reddit. by lewdavis · · Score: 4, Funny

    Who brings a duck to a horse fight?

  18. Truth About Switchboard by sexconker · · Score: 5, Informative

    Just an FYI for everyone reading the terrible summary.

    Switchboard was advertised as a "MAGIC OMG FASTER INNERNETS BECUZ POWER OF TEH CLOUD" thing.

    What it actually was:

    A VPN client that aggregated all internet-connected links you had, split up packets across all your pipes (you have to have multiple ISPs), and then sent them off to some server they leased which has a fatter pipe, reconstructed your packets from the split up packets, and then routed your traffic to its intended destination, and did the reverse for traffic going to you.

    1. Re:Truth About Switchboard by lewdavis · · Score: 5, Funny

      Dave from Connectify here. Right you are. The second description you gave is technically correct, but didn't have nearly the sizzle of your first!

  19. Re:I don't understand why you blame slashdot... by Chas · · Score: 5, Interesting

    Actually, I find this sort of encouraging.

    There's a whole raft of companies out there that simply can't let go of The Vision. And absolutely MUST ram The Vision down everyone's throats.

    It's rather refreshing to see a company stop, mid-stride, and re-evaluate a product and actually be willing to make a change like this.

    To actually, y'know, LISTEN to feedback. Instead of bulling ahead and damn the torpedoes.

    Or worse, making some a pointless token gesture.

    --


    Chas - The one, the only.
    THANK GOD!!!
  20. Still don't quite get it by fa2k · · Score: 2

    I hope the slashdot crowd puts their money where their mouth is then. It's a good idea, VPNs are always a hassle to set up and tune, so this would be welcome. I wonder, though, if "normal" people will try out this... On the other side, if you went the cloud route, you'd be the ten thousandth or so VPN provider, with only performance to differentiate the product. And you may even have lost out on performance, despite the channel bonding, if the competitors had servers all over the world.

    I think there is hope for both business plans. The personal VPN server market hasn't been cracked yet. There was Hamachi, but it was bought by some company and not much happened. OpenVPN is as hard to set up as ever. NAT and firewalls mean that you need layers of fallback for reliable operation. I would suggest making a Linux version with low system requirements, in addition to the "Enterprise" linux version, because linux users will be overrepresented in the group of people who run always-on systems at home, and it could also run on VPSs. The enterprise VPN market is quite crowded, I can't say anything about how that will go. The hosted VPN market is equally crowded, but there is also a huge demand, partly because of inane geo-IP restrictions on various services. You'd have to sell it on speed, and speed is very much key for things like video on demand. I'm not sure about the value of channel bonding for personal use, as for many people their home connection or even courtesy wi-fi at coffee shps is significantly faster than the mobile connection, so switching to wi-fi when possible should give good speed and less monetary cost. This feature would be brilliant for enterprise systems though.

  21. Re:"This isn't reddit..." by TheSkepticalOptimist · · Score: 4, Funny

    Let me lick the cheesy poofs off my fingers before I reply...

    --
    I haven't thought of anything clever to put here, but then again most of you haven't either.
  22. Re:Still not... by Anonymous Coward · · Score: 4, Insightful

    "Please enable Javascript to browse this website."

    F.U. no.

    Forcing potential customers - especially technically-literate potential customers - to allow crap scripting so they can read text is a NonStarter.

  23. Trust (or a lack thereof). by Anachragnome · · Score: 2

    Greetings, Alex.

    In the past, I've used Hamachi, Tunngle and failed entirely to set up the Microsoft VPN software (even getting two game clients to interact was two wasted days). Hamachi "just worked". Same with Tunngle. Eventually I gave up on both of those as well even though they worked for my needs. The reason I stopped using them was because I didn't trust either company.

    In the process of reinstalling my OS I discovered that even though I had previously uninstalled Hamachi it had left behind an active, registered network connection to their servers--I had to wipe the drive to get rid of it.

    The exact same thing happened when I intentionally uninstalled Tunngle as a test. Massive backdoors left wide open on my machine. What I thought was a tunnel was actually a massive hole smashed through my firewall and covered over with a few leaves.

    My point is that without the trust, I feel I am better off without those products. I feel the same way about the "cloud". THAT is why everyone wants to run their own servers--they don't trust you.

    1. Re:Trust (or a lack thereof). by Anachragnome · · Score: 2

      " And I get that nothing I say here will make you trust me."

      Honesty begets honesty.

      It's not you, it's the product. It puts me in the position of having to trust you in order to use it. The servers are the problem--if there was some way that I didn't have to include a middleman in the equation, then things would be different.

      But, as things are, the product, in my opinion, is doomed out of the gates--what you are providing is essentially optimized Hamachi/Tunngle type VPN service. Your going to have to provide significantly more value for me to get over the trust issue. Keep in mind that both Hamachi and Tunngle are free. Even paying nothing, the trust issue drove me away.