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Pondering the Future of a Re-Org'd Microsoft

puddingebola writes "This story from Forbes touches on Steve Ballmer's announcement that Microsoft will reorganize. From the article, 'Microsoft CEO Steve Ballmer appears to be planning a major reorganization. His apparent objective is to help the company move toward becoming a "devices and services company," as presented in the company's annual shareholder letter last October.' What follows is an analysis of the current state of Microsoft's current ventures: shrinking PC sales, Nokia management calling for a change of course, Office 360 lagging, a $1 Billion investment in Nook, the losses on Xbox. Once again, if Microsoft starts to lose the revenue of Windows and Office, how long does the boat float? And what of the suggestion, on the verge of another update in the Xbox console, that Microsoft should sell the Xbox division?"

41 of 400 comments (clear)

  1. Never Heard of Office 360 by Anonymous Coward · · Score: 5, Funny

    What is "Office 360" is that Microsoft office for the X-Box? Sounds like input would be pretty slow.

    1. Re:Never Heard of Office 360 by telchine · · Score: 5, Funny

      It's the new name for Office 365 after they realised they can only deliver 98.63% uptime.

    2. Re:Never Heard of Office 360 by Anonymous Coward · · Score: 3, Insightful

      I'd buy an Xbox today if it could replace my office pc. I need word, excel, and support for network printers. The ability to pop in a game for a 15 minute break would be a key selling point over playing spider solitaire on my current system.

      Considering the Xbox 360 already has HDMI support it is shocking no one on their development team has made this happen yet. I mean, it's a no brainer. The present day 360 is on par with a budget PC, but is all inclusive in a small form factor. It is ideally suited to be used as a PC in an office environment, a dorm room, a living room, and a bedroom. Why MS is stuck on keeping it a living room only gaming machine is beyond me. Yes, Kinetic is neat, but betting the next gen console's entire success on it is insanity. The notion of the xbox being a gaming console died with the integration of web browsers, social media and Netflix. Xbox is now a crippled PC that can only be used to waste time but never do anything productive. Uncripple it, that's all we're asking. Make the xbox the only computer we need.

      The xbox has the potential to be Microsoft's iMac, plus games. This would be freaking awesome.

    3. Re:Never Heard of Office 360 by SWroclawski · · Score: 4, Interesting

      What you want, then, is a Coleco ADAM.

      If you booted the ADAM up without a game cartridge, it loaded up its word processor, and you could print to the attached printer.

      If you had a casette tape in the machine when it booted- it would run the casette.

      And if you had a game cartridge in during boot time, you could play the game.

    4. Re:Never Heard of Office 360 by interval1066 · · Score: 4, Informative

      I'd buy an Xbox today if it could replace my office pc. I need word, excel, and support for network printers.

      On my Linux ultrabook I have LibreOffice which opens anything produced on word, and I've been using a great HP printer server that gives me wireless and internet printer access for a long time. Seriously, whats the gain by using Microsoft?

      --
      Python: 'And then suddenly you have a language which says "we're all stuck with whatever the whiniest coder wants".'
    5. Re:Never Heard of Office 360 by Tablizer · · Score: 3, Funny

      It's how many minutes it takes to launch it.

    6. Re:Never Heard of Office 360 by OakDragon · · Score: 5, Funny

      They were going to call it "Office 180", then completely changed direction.

    7. Re:Never Heard of Office 360 by Frosty+Piss · · Score: 4, Insightful

      Seriously, whats the gain by using Microsoft?

      Phtoshop and PC gmaes.

      --
      If you want news from today, you have to come back tomorrow.
    8. Re:Never Heard of Office 360 by alexander_686 · · Score: 3, Insightful

      For a good chunk of the corporate world (or any other place that uses locked down computers) Microsoft Office is the standard file format. It is the way people communicate. As long as you can input and output to those file standards your fine. Just hope there is not anything Microsoft specific like VBA.

      Not saying its right, just saying that it is the way it is.

    9. Re:Never Heard of Office 360 by 0123456 · · Score: 4, Insightful

      I don't know about Photoshop, but Gimp also has the worst UI of any software I've used on a semi-regular basis.

  2. Better Idea by Murdoch5 · · Score: 5, Insightful

    How about just stopping the crappy product releases? Windows 8 is a joke, the Xbox 360 is over engineered, your server product make me laugh because Linux can do everything for free and better. When will Microsoft wake up the fact they release crap, users are getting fed up with it. They're losing market share because finally the average user is noticing that better, cheaper and more reliable software and hardware exist. The key to Microsoft becoming successful is to just reboot itself and start turning out high quality products.

    1. Re:Better Idea by jeffclay · · Score: 5, Funny

      Imagine that; Microsoft needs to reboot itself to become functional again.

    2. Re:Better Idea by DougOtto · · Score: 5, Insightful
      "Linux can do everything for free and better"

      Linux brings in a substantial portion of my income but statements like that hurt its adoption, not help it. In an "real" corporate environment, Linux isn't free. I've never met a CEO who wanted to base his/her business on unsupported software. By supported, I mean when something goes down, they want a throat to grab (and sue if things get really bad). The result is something like RedHat or OUL, which has support, not definitely isn't free.

      Also, if you come into my office and the best pitch you have for Linux on your project is "it's free", you'll be asked to leave.

      --
      Solving Unix problems since 1989...
    3. Re:Better Idea by Tablizer · · Score: 3, Insightful

      Microsoft's strong-point used to be that you could get stuff done with their GUI's without having to read much of the manuals. Average Monday-blawzay hangover employees could click their way to getting stuff up and going via GUI trial and error. While that's not necessarily a lofty advantage, it fit a need and companies liked that.

      But they got away from that by stuffing their UI's and tools with "enterprise-level" gobbledygook because they want to compete on IBM's and Oracle's turf. Now they are the worse of both: bloated and bureaucratic without the reliability and support structure of IBM (relatively speaking).

      I would recommend they go back to their roots of get-it-done GUI tools or front-ends. They could even do so for Linux front-ends for server admins who don't want to learn Linux command-lines and scripting. Again, I'm not necessary condoning such practices or employees, only saying there is a market (profits) for such tools and they have existing experience there.

    4. Re:Better Idea by jedidiah · · Score: 4, Insightful

      > I've never met a CEO who wanted to base his/her business on unsupported software

      Then you've not been around much. Plenty of companies outside of a very small set of "glamourous" ones will happily trade a little risk for a really big discount.

      Don't try to conflate the Fortune 100 with everyone because it's simply not the case.

      --
      A Pirate and a Puritan look the same on a balance sheet.
    5. Re:Better Idea by QRDeNameland · · Score: 4, Funny

      I'm imagining that they must have hired strategic consultants from Reynholm Industries. "Have you tried turning it off and on again?"

      --
      Momentarily, the need for the construction of new light will no longer exist.
    6. Re:Better Idea by serviscope_minor · · Score: 3, Insightful

      I think people who pitch "linux is free" have ...

      Have what? read the dictionary?

      Free means you don't pay anything for it.

      You know those "win a car" competitions? Would you claim that the car you win isn't free since it needs petrol?

      Would you claim that bending down to pick up $100 on the floor isn't free money since you had to waste potential earning time to pick it up?

      Are you going to use a different value of the word "free" from everyone else. Try readinf "the free dictionary". Ha it's a lie: it's not free because you had to pay for internet access!

      --
      SJW n. One who posts facts.
  3. What in the world are they thinking? by JDG1980 · · Score: 5, Interesting

    Brilliant move! De-emphasize the divisions that bring in the big bucks *and* have a unique advantage over competitors for legacy reasons, while placing even more emphasis on the divisions that lose money and have mediocre market share.

    Seriously, this move by Ballmer is about the direct opposite of what a business in transition should do. I wonder how much longer before the stockholders finally kick him out.

    To a first approximation, Microsoft *is* Windows and Office. That's what keeps everyone locked in. That's what brings in the big volume licenses. Cede that, and the rest of the edifice collapses entirely. Ballmer might not like it, but Microsoft is a software company and lives or dies on desktop software. The truth is that they have to transition to a more mature company model, paying dividends and making a lot fewer splashes. They aren't ever going to be hip and cool and revolutionary. And their customers don't want them to be.

    1. Re:What in the world are they thinking? by h4rr4r · · Score: 4, Interesting

      The problem is they have historically sacrificed everything for windows desktop. Office could be running on other platforms, but it won't for that reason.

      The OSX version should not even be called office, since it lacks so many corporate features like Excel services.

  4. Ballmer's delivery services... by telchine · · Score: 4, Funny

    [Steve Ballmer's] objective is to help the company move toward becoming a "devices and services company,"

    Maybe he can deliver me a chair?

  5. MS biggest reorganization by hcs_$reboot · · Score: 5, Funny

    Ballmer: "Guys, MS will live its biggest reorganization ever: I resign."

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    1. Re:MS biggest reorganization by war4peace · · Score: 3, Insightful

      Wishful thinking. If I had moderator points, I would be torn between Funny and Insightful.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
  6. Re:Get your resumes ready guys! by Anonymous Coward · · Score: 5, Insightful

    The only thing inhibiting Microsoft's growth is incompetence at the top.

  7. Why is Ballmer still CEO? by Galaga88 · · Score: 3, Interesting

    As a naive individual with little to no business knowledge or training, could somebody please explain how Steve Ballmer is still CEO of Microsoft?

    What knowledge is the board of directors privy to that the entire rest of the world isn't that has kept him employed for so long?

    I *must* be overlooking something to explain how somebody could so completely mismanage Microsoft to the point of irrelevancy and still work there.

    1. Re:Why is Ballmer still CEO? by Anonymous Coward · · Score: 5, Informative

      Because he was grandfathered in. The guy has no technical or business knowledge and the only reason he has anything to do with Microsoft is because he was lucky enough to have known Bill Gates and Paul Allen when they were forming the company.

    2. Re:Why is Ballmer still CEO? by sjbe · · Score: 4, Informative

      As a naive individual with little to no business knowledge or training, could somebody please explain how Steve Ballmer is still CEO of Microsoft?

      I would surmise it is a combination of the following:

      * Balmer is among the largest shareholders in the company and good buddies with his predecessor who is the largest shareholder and Chairman
      *Microsoft has a relatively unimpressive and compliant board largely hand picked by Bill Gates and Balmer
      *The fact that despite their problems the company remains hugely profitable which makes it harder for the board to complain even if they were inclined to do so.
      *The company's large market cap and strong cash position make them a very unattractive target for a buyout and difficult for activist investors
      *There are credible rumors that Balmer culls potential rivals within the company

      I'm sure there are other reasons but those are probably among the bigger reasons.

    3. Re:Why is Ballmer still CEO? by PolygamousRanchKid+ · · Score: 4, Funny

      Microsoft needs to hire Ballmer a personal chauffeur to drive him around. Hans Reiser would be the perfect man for the job. He's tanned, rested and experienced.

      They also should buy him a house . . . right next to John McAfee would be perfect. That seems to have worked before . . .

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
  8. Mis-titled Article by fortunatus · · Score: 4, Informative

    This article did not discuss the reorganization plans. Instead it whined and complained about Microsoft's poor sales performance.

  9. Re:Sell the only post-pc success story MS has? by QuietLagoon · · Score: 3, Informative

    Except that the Xbox div loses tons of money.

    It always amazes me how many people actually think that the Xbox is a highly profitable endeavor for Microsoft. While it has turned profitable recently, the Entertainment & Devices Division (where XBox is accounted for) is only mildly profitable. Nowhere near the profit rate of Microsoft's enterprise and desktop cash-cows. It is a stretch to call the Xbox a fiscal "success", at best one could now say it is not "money-losing". It is highly unlikely that Microsoft could expand the revenues and margins of EDD into a company-sustaining business.

  10. OS support actually does work by Chirs · · Score: 3, Funny

    We have a paid relationship with a Linux OS vendor. When we find problems we file bugs into their system, and they generally *do* get addressed. Not always as fast as we'd like or in the exact way that we'd like, but they do get attention.

  11. Re:Get your resumes ready guys! by war4peace · · Score: 4, Interesting

    You somehow missed the start of last decade, when market started to become global.
    From an employer's perspective, the difference between an US-based remote worker and an India-based remote worker is the salary (to a greater extent) and cultural differences (to a smaller extent, includes English proficiency). Speed of communication is just as good (instantaneous regardless of where you are) and cheap (VoIP).

    Apart from some relatively small cultural differences (which can be ignored with little effort), everything else is advantageous for the India-based worker: smaller salary, less pretentious, able and willing to work overtime for insignificant compensation, etc. Even if Quality of Work might (arguably) be lower, you can get 5 IN workers for half the price of an US worker and (arguably) have quantity offset quality. But to date, my 10+ years global workforce experience tells me that IN-based work quality is about 60-70% of US-based quality (valid for coding and support, YMMV) for a much, much lower salary. Mexico, for that matter, is worse than that (mainly due to laziness; they're smart but hellishly lazy).

    One more thing to mention: the horrible Indian accent and general incompetence you sometimes encounter when calling support has a very simple root cause: the employer got overly greedy and went for the cheapest outsourcing company they found. their mindset was: "why pay 1/4 of the salary and have good customer service when we can pay 1/7 of the salary and fuck our customers?" - Dilbert method FTW.

    Note: My global workforce and outsourcing experience covers USA, Ireland, Germany, France, Italy, Chile, Mexico, India, Romania, China, Singapore, Japan and Egypt. I could literally write a short novel about each.

    --
    ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
  12. MS Languages and platforms a dead end by gestalt_n_pepper · · Score: 5, Insightful

    VB6 migration path to VB.net: Fuck you. Recode.
    Winforms to Web: Fuck you. Recode.
    Silverlight to WPF: Fuck you. Recode.
    WPF to anything:Take a guess.
    Microsoft Office interface: Fuck you. Retrain.
    Windows interface: Fuck you. Retrain.
    Old Windows phone: Fuck you.
    New Windows phone: Maybe we'll let your app on our store, and by the way. Fuck you.

    Why anybody, at this point, would invest *any* time in any windows language or platform is beyone me. Think Android. Think iOS.

    --
    Please do not read this sig. Thank you.
  13. Re:The circle of lifen by intermodal · · Score: 5, Informative

    I don't think IBM should take your insults lying down. IBM knew when to shift. They may not be high-profile in the PC world anymore, but they've certainly spun off their product lines to companies that could handle them. Meanwhile, IBM themselves haven't exactly disappeared. A quick cut-and-paste from Wikipedia: "In 2012, Fortune ranked IBM the #2 largest U.S. firm in terms of number of employees (433,362),[7] the #4 largest in terms of market capitalization,[8] the #9 most profitable,[9] and the #19 largest firm in terms of revenue.[10] Globally, the company was ranked the #31 largest in terms of revenue by Forbes for 2011.[11][12] Other rankings for 2011/2012 include #1 company for leaders (Fortune), #1 green company worldwide (Newsweek), #2 best global brand (Interbrand), #2 most respected company (Barron's), #5 most admired company (Fortune), and #18 most innovative company (Fast Company).[13]"

    --
    In SOVIET RUSSIA... erm...NSA AMERICA, the Internet logs onto YOU!
  14. Jumping the shark? by gstoddart · · Score: 3, Insightful

    His apparent objective is to help the company move toward becoming a "devices and services company,"

    Is this Microsoft's jumping the shark moment?

    Whenever I hear of a large software company suddenly saying they're now a devices and services company, I have to wonder if they have a good grasp on what's happening.

    They keep thinking they're going to move everything to the cloud and subscriptions, but I'm not sure if their customers actually want that from them.

    One does have to wonder if they're not just trying to figure out what to do next to stay relevant in some segments -- but you have to be sure to not destroy the main revenue streams you already have.

    --
    Lost at C:>. Found at C.
  15. Re:The circle of lifen by lgw · · Score: 3, Informative

    It's worth remembering that IBM still gets a significant share of its profits from mainframes. It's not the "growth Growth GROWTH" that CEOs chase blindly through the maze, but as a cash cow it allowed IBM to survive a few wrong turns before stumbling onto services as the next big thing.

    There's a lesson there for Microsoft, I think.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  16. Re:The circle of lifen by rsborg · · Score: 4, Insightful

    Apple is sometimes described as a company that came back from the brink, but for the most part still do what they always did: upper-middle-end computer-driven consumer hardware. IBM went from mostly hardware to mostly services.

    I'd disagree - I think Apple did essentially re-invent itself when it switched from Apple Computer to Apple back in '07.

    It realized it's future was mobile devices, and despite it's massively profitable iPod franchise, effectively cannibalized it completely with the touch-based offerings, iPhone and iPad. Prior to this change Apple was a Mac/iPod company, afterwards it was the iPhone company (and still is).

    --
    Make sure everyone's vote counts: Verified Voting
  17. Re:Linux costs less. Linux does not cost nothing. by serviscope_minor · · Score: 3, Insightful

    Speaking as an certified accountant, you cannot possibly come up with a situation where you can install linux in a business for zero cost.

    You ignored my argument: then you cannot even call $100 lying on the pavement "free" since it will cost you time (i.e. money) to bend down and pick it up.

    Therefore you are not using the commonly used definition of the word "free".

    You couls day "Linux costs nothing to acquire", but then again we have a perfectly good word for that: free.

    The moment you have a single employee do any work on it you immediately will incur cost.

    Doesn't change anything: Linux itself is free. Using it might cost money (no shit!).

    Claiming that linux is free of any cost however is utter nonsense and easily shown to be false.

    Seriously, this is not what any normal human speaking english means by free.

    If you give something to someone "for free" you know like a present, they will not assume that it has zero lifetime cost, unless they are a very special kind of fool.

    Just imagine that:

    A: Hey look I got this I pad as a present. I love free stuff!
    B: it's not free.
    A: yes it is I didn't pay for it.
    B: No, it's not free.
    A: WTF?
    B: you have to pay for the electricity to charge it. You spend more in gas in your car driving the extra weight around. Hence not free.
    A: fffffffffffuuuuuuuuuu
    B: [dies after having a copy of the complete OED land on his head]

    Linux is free in any normal definition of the word.

    If we use your definition, then nothing ever is free, and free becomes an entirely pointless word since it can be applied to nothing.

    --
    SJW n. One who posts facts.
  18. Re:Get your resumes ready guys! by ducomputergeek · · Score: 4, Interesting

    Case in point, this past week my business partner has spent roughly 20 hours upgrading to windows 8 and trying to get Office 2013 to work on her PC. That's 20 hours not spent working on client projects. And we have projects to work on so Windows 8 + Office 2013 have cost us $2000. Meanwhile this week I've worked 20+ hours on projects on my Mac. Just as I have for 10 years now. Yes I know I pay premium upfront for Apple products, but they've stayed out of my way and let me get work done.

    --
    "The problem with socialism is eventually you run out of other people's money" - Thatcher.
  19. Re:Get your resumes ready guys! by Grishnakh · · Score: 3, Interesting

    Who do you think approved Win8, and who pushed for the dumb strategy of trying to unify the UI across all devices? It was the guy at the top.

    And as the other poster said, Win8 was a boon for Apple, not Linux. Linux shot itself in the foot by adopting the same idiotic unified-UI strategy with Unity and Gnome3. The KDE folks had the right idea, wanting to have different UIs for different devices (but running the KDE libs underneath them all; kde-desktop for the desktops and laptops, kde-netbook for netbooks, and kde-active for phones and tablets), however almost no one in Linux-land wants anything to do with KDE for some reason, and instead they prefer to keep using Gnome, while simultaneously bitching about the Gnome devs and their arrogance and removal of features.

  20. Re:Everything has a cost by serviscope_minor · · Score: 3

    Nothing is ever free.

    Well, here's where we disagree on the meaning of a word. One defintion is used in dictionaries is "free: at no charge".

    Linux fits the bill, as do many other things, and I shall keep using this perfectly fine word that I and most of my fellow Englishmen can agree on the meaning of.

    Seriously, you are claiming that $100 lying on the floor is not free money. Very few people and dictionaries would agree with you on this one.

    And yes I know what opportunity cost is, and what it doesn't do is alter the definition of widely understood words.

    --
    SJW n. One who posts facts.
  21. Re:Get your resumes ready guys! by jellomizer · · Score: 3, Funny

    After 10 years you still didn't get your project done?
    Man what a slacker.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.