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SimCity Mac Launch Facing More Problems

The launch of the new SimCity back in March made headlines for the problems caused by the game's always-online DRM. EA Maxis even decided that people who bought the game early deserved a free game for their trouble. They also decided to postpone the launch of the Mac version of the game. Well, the delay is over; SimCity has arrived for Macs, and players are now facing a whole new set of installation and launch problems. "Those issues include a 'mutexAlert' error, which can be resolved by switching the OS to English. Another simply doesn't allow a player to install the game once downloaded. The suggested solution for that is to re-install Origin and opt in to the new Beta version. The game also apparently doesn't currently support Mac OS X 10.7.4 nor the upcoming 10.9 beta release." There are also reports that the game won't function on high-resolution display settings.

32 of 177 comments (clear)

  1. Same shit, different day by Anonymous Coward · · Score: 5, Insightful

    Did anyone expect anything less from this series of disasters?

    1. Re:Same shit, different day by TWiTfan · · Score: 5, Funny

      Well, there goes all the love and goodwill that EA has built up over lo' these many decades.

      --
      The cow says "Moo." The dog says "Woof." The Timothy says "Thanks, valued customer. We appreciate your input."
    2. Re:Same shit, different day by NJRoadfan · · Score: 5, Funny

      They have been building up an impressive amount of awards to match.

    3. Re:Same shit, different day by AmiMoJo · · Score: 4, Insightful

      Deluxe Paint was the only good thing they ever published, and they didn't even make it.

      They are the anti-Midas. Everything EA touches turns to shit.

      --
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    4. Re:Same shit, different day by Gravis+Zero · · Score: 4, Funny

      Did anyone expect anything less from this series of disasters?

      i see what you mean but it's usually fire, tornados and godzilla coming through and wrecking the place.

      --
      Anons need not reply. Questions end with a question mark.
    5. Re:Same shit, different day by anarcobra · · Score: 4, Insightful

      And EA still doesn't understand why they are chosen as the worst company year after year.

    6. Re:Same shit, different day by davester666 · · Score: 5, Insightful

      I pretty sure all the problems are caused by EA.

      --
      Sleep your way to a whiter smile...date a dentist!
    7. Re:Same shit, different day by BenJury · · Score: 3, Informative

      Wasn't that the point? That as soon as EA touched it, it turned to shit?

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    8. Re:Same shit, different day by luther349 · · Score: 3, Insightful

      only ea can fuck up supporting apples that are all built the same.

    9. Re:Same shit, different day by Dogtanian · · Score: 4, Interesting

      Deluxe Paint was the only good thing they ever published, and they didn't even make it. They are the anti-Midas. Everything EA touches turns to shit.

      From what I understand, they were generally quite highly-regarded in their early years (take a look at the ratings for their C64 games at Lemon 64). They also placed great importance on giving credit to authors and programmers- which is ironically the antithesis of their later "EA Widow"-era reputation.

      My understanding is that it was during the early 1990s when they started concentrating on the 16-bit Mega Drive/Genesis and SNES consoles and becoming more sequel/franchise-focused (i.e. Madden sequels, then FIFA) that they began mutating into the company that people know- and hate- today. Possibly not coincidentally, this was also the point at which founder Trip Hawkins ended his day-to-day involvement with the company in order to get 3DO up and running.

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    10. Re:Same shit, different day by hairyfeet · · Score: 3, Interesting

      Now lets be fair, as much as I think EA is ass cancer when it comes to publishers let us give credit where credit is due and on the Genesis EA games were consistently one of the best, its only on the PC where they are a total crapshoot and you never know if the game you buy is actually playable or not.

      This is why I have said for years that we in the states need the right to return a PC game when it doesn't work, I can't think of any other product where they can sell you something that turns out to be completely BROKEN and you can't even get a refund. This is why I won't buy games at launch anymore, after getting burned on Vampire Bloodlines and Max Payne and having 2 coasters i could not play until a patch came out, in the case of Bloodlines two years fricking later, so now I wait at least 3 months for the poor suckers to beta test and get bit by all the show stoppers before I'll even pick it up. EA burnt me with Pacific Assault, I don't think they ever fixed that mission bug where the Jap planes would just dive UNDERWATER and crash into you, thus making sure you could never get past the halfway point of the game. I even bought the tenth anniversary pack hoping they had fixed it by then but nope, still broken. Never did get to finish that game.

      But I don't know how they are on modern consoles as I gave up the console after the original Xbox and PS1 but back in the day EA console games were always top notch, with graphics that really pushed the systems and fun gameplay. They at least deserve credit for that even if their PC games are total poo poo.

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  2. Treat the EA badge as a warning sticker by sandbagger · · Score: 5, Insightful

    No, really.

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    ---- The above post was generated by the Turing Institute. Maybe.
    1. Re:Treat the EA badge as a warning sticker by jimmifett · · Score: 4, Funny

      Ah yes, the warning sticker, made famous by LJN games during the NES era. If it said LJN, you knew it sucked.

    2. Re:Treat the EA badge as a warning sticker by TWiTfan · · Score: 3, Interesting

      It used to be that way on Netflix-streaming when you saw a Starz logo at the beginning of the movie. It meant a non-HD, non-anamorphic, low-resolution, shitty-print movie. I dreaded seeing it. I was so glad when Starz left Netflix. A lot of other people saw it as a bad sign at the time, but to me it was "Good riddance, assholes--and don't let the door hit the ass of your awful quality videos on the way out!"

      --
      The cow says "Moo." The dog says "Woof." The Timothy says "Thanks, valued customer. We appreciate your input."
    3. Re:Treat the EA badge as a warning sticker by jandrese · · Score: 5, Insightful

      The takeaway I have is that after EA buys a studio, it has maybe a 50/50 shot of their next game release being good, and after that it's all over. I've seen this time and time again with Westwood, Bioware, Bullfrog, Pandemic, Playfish, and more. EA is in the business of buying up studios, and then choking them to death in order to make a quick buck, and it has made them the biggest video game publisher in the world. They have more in common with sharky wall street banks than your traditional game company.

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      I read the internet for the articles.
    4. Re:Treat the EA badge as a warning sticker by fermion · · Score: 3, Interesting

      As a casual gamer, who enjoys playing video games but is not a fanatic about it,I would say this about most game companies. EA lost me a long time ago because they did not let me play my games on whatever computer I wanted. It just made it too hard to play a game that I bought. Lately I did play the freemium mobile games, but it also just got annoying. I would buy stuff so but there would still be ads. The game would require one to buy more stuff to do things that were once just part of the game. I think in many cases firms believe they can only make money from the hard core gamers who pay a premium and are willing to jump some hurdles for the privileged of playing the game. It may be so, and if so I will go off and do something else

      --
      "She's a scientist and a lesbian. She's not going to let it slide." Orphan Black
  3. The continuing saga. . . by smooth+wombat · · Score: 4, Interesting

    of bad software.

    Despite the vociferous pronouncements from many on here as to how high their salary's are as programmers and that you get what you pay for, it's amazing the amount of bad software, games or otherwise, the end user has to suffer with.

    I speak from near daily experience when I say the quality of today's software is far below what one would expect considering the company's producing the software and the lofty salaries paid to the programmers.

    It's similar to the financial industry where the mantra "best and brightest" is trotted out to excuse the salaries and bonuses of those who continually reek havoc in the financial markets and suffer no penalty.

    If these are our best and brightest programmers shoveling out this software, can we try the worst and dullest to see if they can do better?

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
    1. Re:The continuing saga. . . by Anonymous Coward · · Score: 4, Insightful

      While I've met my fair share of awful programmers, the blame can't be placed solely on programmers. We don't know what kind of internal deadlines existed at EA, what sort of QA/testing procedures were in place, etc. For all we know, the programmers knew of these issues and simply had no time to take care of them. I'm not saying that is 100% the case, but it is unfair to simply assume straight away that these are just a group of talentless individuals.

    2. Re:The continuing saga. . . by gstoddart · · Score: 5, Insightful

      Despite the vociferous pronouncements from many on here as to how high their salary's are as programmers and that you get what you pay for, it's amazing the amount of bad software, games or otherwise, the end user has to suffer with.

      And you might be amazed at how much of that is the fault of management.

      Between ridiculous timelines, cutting budgets for QA, management who change their minds fairly often, and salespeople who promise the world -- there's often quite a disconnect between what people are saying and what's happening.

      Having spent a lot of years in and around software, I lay more blame on bad PMs, clueless management, and overly optimistic forecasts.

      And the game industry is famous for the continual 'deathmarch' -- the constant scramble to finish it like the deadline is tomorrow, and when you finally get there you start all over again.

      I'm more likely to believe the management at EA is lousy, and the developers can only do so much. Because that matches my direct experience in the industry.

      --
      Lost at C:>. Found at C.
    3. Re:The continuing saga. . . by tapspace · · Score: 4, Funny

      The fault of management? How can that be. Software is easy right? I mean, I can use the Excel... kinda. How much harder is it than that.

      If these are our best and brightest programmers shoveling out this software, can we try the worst and dullest to see if they can do better?

      We need more attitudes like this in management if we want to truely succeed as an engineering discipline.

    4. Re:The continuing saga. . . by tlhIngan · · Score: 3, Informative

      An error that can be fixed by changing the OS language could conceivably be a DRM issue. the others are less likely.

        Not working at a high resultion is extremely unlikely to be DRM related. This may be an issue that affects the PC version as well, though; Just that such high resolution displays are rare on the PC.

      OS localization has always been a VERY tough nut to crack, and no one does any adequate job.

      Windows tries by using API calls to tell you where Program Files and Windows directories are (and it returns " (x86)" as necessary for 32-bit apps). But most devs don't use those APIs nor the environment variables and assume it's ALWAYS "C:\Program Files" (nevermind you may want to install on D: or use a localized version where that folder is translated).

      OS X is likely similar - the EA programmers assumed something to be a fixed string that got localized in the end.

      And heck, I'm sure Linux isn't invulnerable to it - since localized versions of many command line utilities exist to break your shell scripts... (though to be fair, you can set enough variables to force it to English for just the shell script, though how many people remember to do that?).

      Though, not testing high-resolution displays is a sin for OS X - Apple does NOT ship a computer with a 1080p display, the "Retina" MacBook Pros sell extremely well, and the iMacs all have high res screens as well. The lowest res thing is the 11" MacBook Air with its 1366x768 screen.

      The screen-less Macs (Mac Pro, Mac Mini) are some of the worst sellers in Apple's lineup, and are there purely to fill a niche.

      None of it is really DRM related. Just practically "It compiles - ship it!" mentality.

  4. At last, platform equality. by Galaga88 · · Score: 5, Insightful

    Maybe they're afraid that if they gave Mac users a non-broken version of SimCity, people would accuse them of playing favorites.

    Really, this level of "quality" isn't much different from what the Windows users were delivered, so EA is just trying to be fair. "Look, we put just as much effort into our OS X products as Windows. Which just happens to be little to none. Now buy more DLC!"

    1. Re:At last, platform equality. by UnknowingFool · · Score: 3, Insightful

      Seriously with Windows you might have had some excuses like a plethora of hardware differences. Heck you might even get away with differences in multiple versions of Windows. When it comes to a Mac hardware and software diversity can't be an excuse.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
  5. Re:Thats it by SeanBlader · · Score: 3, Insightful

    I picked up SimCity based on the reputation of Maxis and the series, but at this point I'll seriously reconsider any future games from EA or it's subsidiaries.

  6. meta-game by slashmydots · · Score: 5, Funny

    I think there's some sort of secret meta-game here. They planned it all along. The actual "winning the game" is getting it to run at all and "playing" is all the troubleshooting. It's actually more of a realtime strategy puzzle game than a simulation, that was just the cover. That or EA absolutely sucks.

    1. Re:meta-game by jimmifett · · Score: 3, Insightful

      The only winning move is not to play ...er, buy.
      Good old WOPR, shame you got stuck in a crappy sequel.

  7. Hey Maxis, outsource much? by Narcocide · · Score: 5, Insightful

    I've got an idea! Maybe if you can get some 3rd world country to train children to code your games 20 hours a day in exchange for only housing and basic sustenance then the development costs will be low enough that you can still afford cover up the huge faceplant that every game's release has become...

  8. Linux Port may have no problems by Anonymous Coward · · Score: 5, Funny

    someone that i know that works at EA (actually she work at Maxis) told me that an Experimental Linux port of the game may have 0 Problems if released, but apparently (according to his boss) they wont release it because they have not yet implemented a "good" DRM scheme for Linux.

  9. Stream and DRM by tuppe666 · · Score: 3, Interesting

    And that's one of the nicer leashes out there. This whole being on a long leash thing just doesn't appeal to me. Call me old-fashioned, but when I pay a buying price, I expect to actually own the game.

    There is no shortage of DRM games available (and open source ones). I am personally loving the daily promotions at https://indiegamestand.com/ which offer a daily deal of Direct Downloads cross platform goodness. Groupees also is a great site http://groupees.com/bm9 the link is actually available to the latest deal.

    The real worry is not steam. Its Appl stores like those on iOS and Surface RT...and the bleed from these into Desktop Computers, as both Microsoft and Apple force their stores pretence of security....making them mandatory is just a matter of time.

  10. Another Gaming depression looming by TheSkepticalOptimist · · Score: 4, Interesting

    I think there is another gaming depression looming similar to the great Atari game depression of the early 80's.

    The problem is that companies like EA are so profit hungry that almost everything they do in games today is to drive more profit. Always on ensures no piracy, DLC ensures a constant revenue stream after a game release, Freemium is almost one of the most blatant attempts at gaming cash grabs ever because they know that stupid people will drop hundreds of dollars into a "free" game just to be able to advance to level 2. Nintendo has destroyed everything that was successful about it. Microsoft is pushing forward with a product that is already unpopular and Sony is just Sony.

    This is happening on the PC, Tablets, Phones and Consoles, no platform is immune to the greedy corporations.

    And so you might say what about the Indies, they are going to save gaming! Not if they are trying to push Freemium products like they are doing.

    Eventually consumers are going to get fed up and stop buying games. I have no interest in the next generation systems and have generally stopped playing games even on mobile devices. I mean when Angry Birds started wanting you to buy power up's and Might Eagles to help you through the games then its obvious there is no integrity left in this industry. When I need to invest $40 to upgrade a dinosaur in the last Freemium game I will ever play, something is VERY wrong with the gaming industry.

    What needs to happen is an almost universal collapse of ALL game companies before we might see a new generation of companies that actually respect their customers and not just their customer's money.

    --
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  11. The Film and TV Industry by jjohnson · · Score: 4, Insightful

    The games industry continues to be a shitshow of project management incompetence. Unrealistic deadlines, budgets blown, line workers (i.e., devs in their twenties) death marched... it's like after three decades, they still haven't figured out how to actually make what they make.

    What always surprises me is that a very similar model for producing creative content already exists and works really, really well, for the most part. Movies and TV shows deal with comparably large budgets, multiple different yet co-ordinated creative teams, and go through a similar lifecyle of design, execution, post-production, and release. You hear about film productions that go bad largely because it's uncommon for them to do so, and that's virtually always driven by a single figure with excessive influence (e.g., Michael Cimino on Heaven's Gate, Kevin Costner on Waterworld). For the most part, films and TV get made profitably, people get paid, and this is all with a bunch of union labour too. Roles and responsibilities are well-defined; financing models well worked out. They even know how to integrate IP franchises to everyone's benefit.

    Why don't Hollywood producers move over to videogames and explain how it works?

    --
    Anyone who loves or hates any language, platform, or manufacturer, doesn't know what they're talking about.
  12. Re:More than project management... by gstoddart · · Score: 3, Insightful

    but if a large company like EA repeatedly releases crap, the problem is not just one or two bad developers that were hired by accident.

    You're right. The problem is a systematically badly managed company.

    Your developers don't set your priorities, your deadlines, your feature set, or your budget. They don't cancel your project in the middle, they don't suddenly decide there's a pressing need to implement a new set of features.

    So, either management laid out a perfectly awesome plan and it was hindered by developers. Or management were idiots and incapable of shepherding good product out the door.

    This is kind of like saying your bridge is 6 months late because of the welders, when they've been working double shifts for months while the CEO vacations and collects his huge performance bonus.

    Sorry, but to me, it's the management of EA who gets to own this issue, not the developers. Because they're the only ones who can make any change in how they do things.

    Anybody who has ever worked for a publicly traded company has listened to those quarterly "rah rah" calls and thought to themselves ... "do we actually work at the same company?" Because it's staggering how often the people at the top don't have the slightest clue about what is really happening, and the front-line workers just say "whatever", and get on with their day.

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    Lost at C:>. Found at C.