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Estonia Sharing Its Finnish-Made E-Government Solution With Finland

paavo512 writes "For the last decade or so, Estonia has developed a national electronic data exchange layer called X-Road. Is is based on national electronic ID cards and allows creation of common electronic services like founding a company, declaring taxes or e-voting. Every day, over 800,000 enquiries are made via X-Road (the population of Estonia is 1.3M). According to the PM of Estonia, the solution is saving 2% of national GDP annually. The Estonian ID card technology was originally imported from Finland; however, it appears Finns have for 10 years failed to come up with any significant e-services making use of them. So it is now agreed that Estonian X-Road solution will be expanding to Finland as well."

47 of 83 comments (clear)

  1. how does this work on by goombah99 · · Score: 1

    how does this work on days when it isn't working? All service "access" cards are inherently also service denial systems if you don't have a card or the access system is down. Is their a fail over system available to every service access point?

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    1. Re:how does this work on by Trepidity · · Score: 3, Insightful

      You end up with a choice of: 1) wait for the service to come back up; or 2) visit an office in person and talk to a civil servant.

      Basically the same choice you have when your bank's internet banking is down. If you need to initiate a transfer, you either wait for it to come back up, or you walk into a bank to do it. If their backend system is down, you can't walk into a bank either, so you just wait in that case. Same here; if you want to register a new corporation and the site is down, you either fill out the registration on paper and submit it the old-fashioned way, or you wait for the site to come back up.

    2. Re:how does this work on by fatphil · · Score: 3, Informative

      I'm not a big user (e.g. I sign my company's annual reports once a year), but I know other poeple who use it a lot more, and I've never known the ID card infrastructure to be down. That's one of the benefits of a small country - we'll never have to cope with a third of a billion people wanting to use a system.

      The biggest issue I had was java/driver/OS incompatibilities which mean that I can only use the card and card-reader on my g/f's x86_64 machine, not my POWER machine, nor my x86 laptop (all running linux). Anyone with delusions that java actually actually runs everywhere at this juncture should be taken outside and put out of my misery.

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    3. Re:how does this work on by SJHillman · · Score: 1

      "That's one of the benefits of a small country - we'll never have to cope with a third of a billion people wanting to use a system."

      Something many people overlook when saying we should adapt X country's Y system to the US. Estonia has 1.33 million people. Finland has 5.4 million people. The US has 20 states with larger populations than Finland (40 larger than Estonia)... it makes a big difference when trying to scale.

    4. Re:how does this work on by linnumees · · Score: 1

      The biggest issue I had was java/driver/OS incompatibilities which mean that I can only use the card and card-reader on my g/f's x86_64 machine, not my POWER machine, nor my x86 laptop (all running linux). Anyone with delusions that java actually actually runs everywhere at this juncture should be taken outside and put out of my misery.

      That was because the Java applet contained platform-specific code for some bits that couldn't be (or just weren't) done in Java. But we've overcome that for now, more or less.

    5. Re:how does this work on by fisted · · Score: 2

      The single only platform java will ever run on is the jvm. It indeed is one of the least portable languages around.

    6. Re:how does this work on by 0100010001010011 · · Score: 2

      Then perhaps it should work like a group of united States. Where states are left up to their own vices for setting up laws and services. And if one state does something that another likes they can adopt it. Like Finland adopting Estonia's system. And the federal government is left to do little more than the EU does. Central currency, regulate trade between states, etc.

    7. Re:how does this work on by kaladorn · · Score: 1

      I can carry a JVM on a USB key as well as complete Javadocs. I'd say its quite portable!

      (Okay, that's a dumb comment, but seriously... yours is a bit much too)

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    8. Re:how does this work on by fisted · · Score: 1

      Yes, yours is. No, mine is not, you just didn't think about it, or you consider implementing a jvm a trivial matter.
      Or, are you even thinking that just because a machine is virtual, it doesn't qualify as a platform?

  2. Finland: be careful! by hooiberg · · Score: 1

    Usually, governments trying to automate such things, find out it is more expensive, in stead of a money saver. Support and maintenance are always more expensive than budgeted, because a realistic budget would prevent the project from being started, hence losing prestige. In the Netherlands, government IT projects fail as a rule, by costing at least several times the budget, taking several times the planned time to create, and never being able to perform to specifications. By the time the project is so far finished that is no longer useless, the laws have been changed and the project is still useless. I hope Finland is careful and reluctant in the adoption this X-road thing, and applies a realistic view on the matter.

    1. Re:Finland: be careful! by fatphil · · Score: 4, Interesting

      However, in Estonia, we tend to solve problems for about 1/20th of the budget of other countries. And deliver more quickly. And work. There was a healthcare example about a year or so ago. Some big consultancy said they could tweak the already-up-and-running system Finland was using for something stupid like a hundred million. We said "screw you", and wrote something better from scratch for about 5 million, which was set up in a way that it could be tweaked for other countries' use for next-to-nothing. (And yes, that was *tweaks* for a hundred million.)

      I suspect that that particular healthcare thing is indeed part of this larger e-Government solution.

      Everyone else designed the one to throw away. Finally, there's one worth keeping. (And no, I'm not blowing my own trumpet, I had no involvement with it at all, I'm not even sure which company was behind it.)

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    2. Re:Finland: be careful! by linnumees · · Score: 1

      That is just bad management, nothing else.

      The main benefit of all the IT stack is that it saves a lot of time: you don't have to run around with a bunch of papers between various government agencies who manage everything digitally anyway. The X-Road is a data exchange layer: it is a common service-oriented stack to connect various databases and IT systems together, it just provides a secure way of doing it, nothing else. Secure as in with strong cryptography, auditable, etc. Starting a company, doing taxes and other services are just some things that use it somehow (to query some databases, etc), those weren't part of the deal.

      There is one thing that just about any Estonian abroad is really going to miss: getting things done quickly when it comes to government agencies and various paperwork. A common data exchange layer and a digital ID that you can use for signing documents are the basis of that.

    3. Re:Finland: be careful! by Anonymous Coward · · Score: 1

      That put things in perspective. But I don't think it considers that the whole point of CS and IT is that it can reasonably scale up to handle much more (in this case, people). So it's not as simple as comparing cost per capita, imho.

    4. Re:Finland: be careful! by fatphil · · Score: 1

      Given your last 2 replies to me (and possibly a few previous ones) it seems as if you have massive comprehension issues.

      Clue - there was no "5 million tweak".

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    5. Re:Finland: be careful! by Anonymous Coward · · Score: 4, Interesting

      Mmmm,

      I first saw what the Estonians were doing in 2001 or 2002.

      At the time I said to all and sundry how amazed i was with what the Estonians were able to do on a small budget, against what the so-called giants of the technological world were doing routinely spending billions for a hundreds of invariably failed major IT projects. Estonia did have the 'advantages' of, first coming to the arena of 'modernisation' and IT integration late, second not having a heap of spare cash to blow on IT projects, third having to build their infrastructure and software ecology from the ground up, and fourth being able to integrate many disparate players (but most critically the banks and financial sector) from Day 1.

      That said, what they did (on what we in the rest of the world would call 'pennies') still remains one of the most cost effective, efficient, useful and pervasive IT value adding I've ever seen. They didn't invest much in 'big metal', or huge development teams, or bring on board massive communications, hardware, and software consortiums ... they concentrated on what could be done with a small to mid range systems client-server environment running back-end database packages for Web and other open standards based front ends ... and surprisingly they coordinated it all so that it all worked together relatively seamlessly. As the elements of the system came online, they got new stakeholders onboard, developed new functionality and applications, and incorporated that into their.

      The Estonians I met at a conference in Canada asked me to write a paper outlining my support for, and opinions of, their efforts, to be used to support some acquisitions they had in mind for the next government budget .... which I was delighted to do.

      If any government or major enterprise is going to embark on a major IT project in the near future, I'd recommend they look at how the Estonians do it. For 1/10 of the cost or better Estonia can develop and integrate systems, and add immense value, convenience and functionality to its citizens lives .... which is way better than any other country I've seen over the last 10-20 years.

    6. Re:Finland: be careful! by fatphil · · Score: 1

      How can healthcare.gov only cost $677M when Oregon on its own is supposed to have spent $300M?

      http://washingtonexaminer.com/oregon-signs-up-just-44-people-for-obamacare-despite-spending-300-million/article/2540529

      The Estonia figure was all inclusive, so you're not comparing like with like, you need to add all 50 extra $300M's, or whatever they may be.
      (And if they are all indeed $300M, then you may conclude that we do things 50 times more cheaply, not 20 times, as originally guestimated.)

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  3. Want it in the UK by Dr_Barnowl · · Score: 1

    Wow, if we could save 2% of GDP, that's £40B, which is our entire education budget.

  4. TIL: Estonia can make IT projects work by gestalt_n_pepper · · Score: 2

    Perhaps the next iteration of healthcare.gov could be outsourced there. Just a thought.

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    1. Re:TIL: Estonia can make IT projects work by cold+fjord · · Score: 1, Funny

      Unfortunately the way that would work out in practice with the current government would be: If you like your Estonian doctor, you can keep your Estonian doctor. That's great if you're in Estonia, but that would make visits from the US to doctor's offices a pain.

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    2. Re:TIL: Estonia can make IT projects work by crtreece · · Score: 1

      Outsourcing it to Elbonia didn't work out very well.

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    3. Re:TIL: Estonia can make IT projects work by gestalt_n_pepper · · Score: 1

      Ah, but the Estonians do not wear silly hats (except at Rennaissance festivals) and their level of mud is much lower (except during the spring thaw).

      Seriously, they're about the most wired country in Europe, having brought you Skype, digital voting and a network of electric car charging station. ThankYouVeryMuch. If anybody can figure out a way to make some nutbar digital system work, it's them.

      Disclaimer: Half Estonian. Making nutbar digital things work daily.

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  5. Re:It's no wonder... by Anonymous Coward · · Score: 1

    I live in Finland and this doesn't surprise me at all...

    When it comes to IT, we're all talk and no action :(
    What a clueless post! I too live in Finland and we have made many pioneering internet inventions like

    * The Linux kernel
    * A web browser before web https://en.wikipedia.org/wiki/Erwise
    * Secure Shell protocol or SSH
    * Internet Relay Chat

    etc

  6. Re:Meanwhile in the United States by Anonymous Coward · · Score: 1

    /me wonders what those hoops would be?

    I have a driver's license, a passport, and a Global Entry ID. Nothing about getting them was onerous. I didn't even have to bribe anyone.

  7. Typo by Iniamyen · · Score: 1

    What is "is," and why is it based on national electronic ID cards? I think it (is) should be "it" instead of "is."

  8. Re:I was gonna frist post by cayenne8 · · Score: 4, Funny

    but then i didn't know what to say.

    Well, then, I'll help you.

    PLEASE US Feds and State leaders, pass by this idea, don't dwell on it and for God's sake, don't try to implement it.

    We can't even get a fucking website working...please don't fuck with a National ID...we'll all be screwed.

    It won't work here....just tell us a tax amount, and leave us alone!!

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  9. Re:It's no wonder... by SJHillman · · Score: 3, Insightful

    Erwise: Started March 1992, Released April, 1992
    WorldWideWeb: Proposed in 1989, Started late 1990, Released August 1991

    I don't think "before" means what you think it means, but I'll accept the other three.

  10. Re:It's no wonder... by jones_supa · · Score: 1

    Also, many daily services like online banking, are premium quality. Actually, I dare to say that if you hire Finns to make any kind of web service, the general quality is usually quite good.

  11. Re:It's no wonder... by qwijibo · · Score: 1

    Invention and adoption are two totally different animals. There are plenty of examples where inferior technologies succeed or superior technologies fail.

    In this case, it sounds like the original technology was good, but for it to be useful, it needs an implementation in a larger framework. Just like the best tires in the world aren't all that useful without an appropriate vehicle to mount them on.

  12. X-Road simpler than it sounds by Anonymous Coward · · Score: 1

    What I've understood it's a middleware which routes (service registration, queuing) messages between services.

    While this does not sound like rocket science, apparently it has allowed them not to pursue commitee made generic interfaces between services (see HL7 crap). The amount of money that is spent on HL7 fiddling around the globe per year must amount to a small nations yearly budget (citation needed, I only know of the Finnish amounts).

    Instead of design-by-committee they probably have been able to "use interfaces that seem to work" and even add some nifty features like a citizen being able to log in and see which goverment workers (like healtcare professionals) have accessed the citizens records. I don't know how much the auditing really covers but imagine if your country had such capabilities, wouldn't that sound nice, something along the lines "wow they really have a working system"?

    Though, could be I'm 100% wrong and Estonians just have a lot more efficient committees regarding the interfaces. All in all, their e-goverment services sound very advanced.

  13. Re:I was gonna frist post by i+kan+reed · · Score: 2

    You know that the "tell us a tax amount" is a thing that other countries can do because of unified national identity databases, right? In some places, you don't have to "do your taxes". The government just sends you a bill for what they didn't take out over the year.

  14. Re:It's no wonder... by SJHillman · · Score: 1

    IRC: 1988
    Linux: 1991
    Erwise: 1992
    SSH: 1995

    But what has the next generation done?

  15. Re:I was gonna frist post by Dynedain · · Score: 2

    You know that the "tell us a tax amount" is a thing that other countries can do because of unified national identity databases, right? In some places, you don't have to "do your taxes". The government just sends you a bill for what they didn't take out over the year.

    No, it's because their tax code isn't so bloated and screwed up as ours. Printed on 8.5x11, the US tax code is 74,000 pages long (well, actually 73,954).

    The fact that the IRS can come knocking on your door and send you fines for not filing your taxes is pretty clear that they don't need a cross-agency centralized national identity database to do so.

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  16. Re:It's no wonder... by Anonymous Coward · · Score: 1

    But then, you aren't even able to close a HTML tag.

  17. Re:I was gonna frist post by cayenne8 · · Score: 2

    No, it's because their tax code isn't so bloated and screwed up as ours. Printed on 8.5x11, the US tax code is 74,000 pages long (well, actually 73,954).

    You know, I was about to add a reply to the person you replied to, but then I read your post and it could not be more spot on!!

    The person above you was apparently only talking about personal tax too, for a country. It's a different story here in the US as that you also have state and sometimes city taxation to deal with too, and if you're a business owner, or working 1099 contracting, well...a whole new kettle of fish there.

    No, a national ID wouldn't help this at all. Currently the answer is, if you have tax requirements above the 1099 EZ form for the Feds, just is best to hire a CPA and let them deal with it.

    I certainly do wish we had an easier, more straightforward system, some sort of flat tax or national sales tax. But that would relieve the Feds of too much power and hence, we'll likely never get there.

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  18. There are risks, of course. by Let's+All+Be+Chinese · · Score: 1

    Kudos for staying under budget, Estonia. But let's look at what we have here. An easy-to-use, ubiquitous identity solution that's easily integrated everywhere?

    Sounds cool, right? But only if you trust your government, and every government thereafter. With small countries (Estonia, Iceland) this is much easier than with bigger countries. And I'm not even talking Russia or the US, but, say, the supposedly benign and enlightened folks in the UK. First there was the anti-child porn filter, that wasn't to be used for anything else, honest. Then there's that every internet connection is now to be filtered by default for the children's well-being and safety from porn; you have to ring up and admit you're a pervert and prove your identity to "opt-in to porn" (notice dishonest wordgame tactic, that "opt-in" is in the law itself). Let's take the logging and snooping by GCHQ on behalf of the NSA as a given and move on. For next up: The rightsholders mafia have figured out that a few simple lawsuits can make ISPs filter their client's internet connections on their behalf, too.

    This sort of thing would be that much easier with an electronic identity card. Staying with the example, the UK already had identity cards, due to world war two, and only got rid of them in the fifties. During that time, the number of "functions" associated with the card rose from three (3) to thirty-five (35). That's quite a bit of function creep, well before the computer became mainstream.

    There are many more examples. A canonical example would be the 100 flowers campaign. But now with the internet and ubiquitous electronic surveillance and handy dandy electronic identity cards attached. I don't think I want to live in such a country.

    "It could never happen here" is not a valid excuse, even if you can prove that to be true in all cases in your country. So simply rolling out electronic identity cards is not something I want to happen. Exactly because they're so easy to use, they are a direct threat to my privacy.

    The fix, by the by, is not to make them hard to use. It's to figure out how to make zero-knowledge identification work, to support multiple identities in a sensible way, and so on. Because we do need electronic identities, but the standard translation of one state issued identity per person is no longer good enough. Hasn't been for a while. Just count the number of times you've used a throwaway email address.

    So if Estonia wants to keep on being a leader in this field, they will have to learn how to do this.

    1. Re:There are risks, of course. by qbast · · Score: 4, Insightful

      Dude, if you think that having separate driving license, passport and insurance number makes you somehow harder to track, then you are completely delusional.

  19. Re:It's no wonder... by K.+S.+Kyosuke · · Score: 1

    What a clueless post! I too live in Finland and we have made many pioneering internet inventions like

    We have a proverb that could be roughly translated as "you can't become a prophet at home".

    Also, Erwise post-dates the WWW. Did you notice how nonsensical your clam is? That's like saying "we've invented alphabet even before human speech appeared". Think twice next time.

    --
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  20. Re:It's no wonder... by jones_supa · · Score: 3, Informative

    Angry Birds.

  21. Re:Meanwhile in the United States by cayenne8 · · Score: 1

    I have a driver's license, a passport, and a Global Entry ID. Nothing about getting them was onerous.

    I know driver's license and passport, but WTF is a Global Entry ID?

    Never heard of that in the US before....

    --
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  22. Re:Meanwhile in the United States by tomhath · · Score: 1

    Getting an ID is only a problem if you don't want to be ID'd. For example if you're an election official and want to vote a half dozen or so times you wouldn't want to show an ID card.

  23. is is is by Dthief · · Score: 1

    Is is....is is? is is! is is is

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  24. Re:Headline by unixisc · · Score: 1

    Maybe Estonia should join Finland. Or vice versa

  25. Re: How much did X-Road cost to develop? by shitzu · · Score: 1

    X-road is not also much a website per se but an background infrastructure to exchange data from different (state and private) databases and websites.

    I don't know in what way this is finnish invention, AFAIK it was entirely developed in Estonia from the start. Maybe the idea as such originated in Finland. And p.s. - its open source.

  26. Re: How much did X-Road cost to develop? by kaladorn · · Score: 1

    The post mentions Finland's contribution was the national ID card system.

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  27. Re: How much did X-Road cost to develop? by shitzu · · Score: 1

    National id card system maybe originated from Finland. But X-road is more for server to server communication infrastructure, so its a bit different thing. And that is local. Id card is just one way of authenticating users.

  28. Re:I was gonna frist post by mjwx · · Score: 1

    The government just sends you a bill for what they didn't take out over the year.

    Dont know about you, but I'd rather the government sends me a cheque for the amount they weren't meant to take (seeing as tax contributions by pay period in Australia are controlled by your employer's accounting system, not the govt, its the market doing it). But seriously, in June would you rather get a cheque or a bill. If you opt for a bill, I suggest you seek mental help.

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  29. Re:Meanwhile in the United States by Kalriath · · Score: 1

    It's basically your fast track through customs. Why it can't be added as an endorsement on your passport is a mystery, but... US. So I guess it makes sense when you put it that way.

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