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How Adobe Got Rid of Traditional Stack-Ranking Performance Reviews

Hugh Pickens DOT Com writes "Bob Sutton reports that in 2012 Adobe moved from yearly performance rankings to frequent "check-ins" where managers provide employees targeted coaching and advice. There is no prescribed format or frequency for these conversations, and managers don't complete any forms or use any technologies to guide or document what happens during such conversations. They are simply expected to have regular check-ins to convey what is expected of employees, give and get feedback, and help employees with their growth and development plans. 'The aim is to give people information when they need it rather than months after teachable moments have passed,' writes Sutton. Donna Morris, Adobe's senior vice president for People and Places, says her team calculated that annual reviews required 80,000 hours of time from the 2000 managers at Adobe each year, the equivalent of 40 full-time employees. After all that effort, internal surveys revealed that employees felt less inspired and motivated afterwards—and turnover increased. According to Sutton, Adobe's bold move seems to be working. Surveys indicates that most Adobe managers and employees find the new system to be less cumbersome and more effective than the old stack-ranking system where managers must divide employees into groups — for example, maybe 15 percent of people can be assigned the highest rating. 'That goes against our core value of being genuine,' says Ellie Gates, director of management effectiveness at Adobe. 'Our goal should be to inspire people to do their best work.' Since the new system was implemented, voluntary attrition has decreased substantially, while involuntary departures have increased by 50% because the new system requires executives and managers to have regular 'tough discussions' with employees who are struggling with performance issues—rather than putting them off until the next performance review cycle comes around. 'It is reducing unnecessary cognitive load, while at the same time, nudging managers to engage more often and more candidly with direct reports to help them develop their skills and plan their careers,' concludes Sutton. 'It also bolsters accountability because managers have far more responsibility for setting employee compensation than under the old system.'"

15 of 175 comments (clear)

  1. Let me be the first to say... by Anonymous Coward · · Score: -1, Offtopic

    Fuck Beta.

    1. Re:Let me be the first to say... by jellomizer · · Score: -1, Offtopic

      You can be part of the problem, or part of the solution.
      Or in your case you can join the ranks of whiny spoiled brads who choose to complain but do neither.

      Have your gripes POST THEM IN THE APPROPRIATE SPOT! I WANT RELEVANT POSTS AGAIN! I have already used up my Mod Points Offtopping you guys.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  2. Beta delenda est! by emmagsachs · · Score: -1, Offtopic

    Dice made it perfectly clear that, even after all the backlash, Classic will soon be gone:

    "Most importantly, we want you to know that Classic Slashdot isn't going away until we're confident that the new site is ready."

    Dice ignores our complaints, while pretending to listen. Ruining every single discussion is the only option we have left.

    Beta delenda est!

  3. For great justice! by emmagsachs · · Score: -1, Offtopic

    Nobody buys Playboy for the articles. They do it for the hot, nude women (sadly, sans grits). It just so happens that /. is exactly the same. No one reads /. for the articles. The articles were news two days ago. And no one reads /. for the summaries. The summaries are almost always wrong.

    Everyone reads /. for the comments. The comments are the /. equivalent of Playboy's naked chicks, with one crucial difference. Without the gentlemen at Playboy, there will be no naked chicks to look at. The service they provide is, for the most part, finding women that will agree to pose nude for pictures, which they most graciously distribute to their readers.

    But as for Slashdot -- the good people at Dice and their "editorial" team do diddly squat around here to generate content. The articles, old as they may be, are submitted by the users. The summaries, mistaken as they may be, are provided by the users, not by Timothy, Soulskill, et al. The comments, trollish as they may be, are written by the users.

    /. is of the users, by the users, for the users. The only people at Dice who deserve their paycheck are the IT people. The rest of you -- what is it that you do for our benefit? Why the hell do we need you clowns? Your music's bad and you should feel bad!

    Beta delenda est!

    1. Re:For great justice! by dosius · · Score: 1, Offtopic

      In my opinion, the answer to Beta is to try to create an alternative /. with the existing or an older design and try to woo people there on virtue of being better. Which of course any site that manages to be Slashdot without the new shit, and with perhaps actual editorial work, can't help but be better. But will they come if you build it?

      --
      What you hear in the ear, preach from the rooftop Matthew 10.27b
    2. Re:For great justice! by emmagsachs · · Score: 1, Offtopic

      Until Dice managed to alienate the majority of its users, that was only a pipe dream. But now, that just might work. Perhaps Altslashdot will succeed.

  4. No commenting? A flaw? by Frosty+Piss · · Score: -1, Offtopic

    Is this correct? With the new (beta) design, there is no article commenting? Or is this just a flaw in the beta? Even with commenting, the design really suck. Lot's of white space and "design" ... Short on content, almost unreadable.

    --
    If you want news from today, you have to come back tomorrow.
  5. Fuck Beta by Anonymous Coward · · Score: -1, Offtopic

    Please post this to new articles if it hasn't been posted yet. (Copy-paste the html from here so links don't get mangled!)

    On February 5, 2014, Slashdot announced through a javascript popup that they are starting to "move in to" the new Slashdot Beta design. Slashdot Beta is a trend-following attempt to give Slashdot a fresh look, an approach that has led to less space for text and an abandonment of the traditional Slashdot look. Much worse than that, Slashdot Beta fundamentally breaks the classic Slashdot discussion and moderation system.

    If you haven't seen Slashdot Beta already, open this in a new tab. After seeing that, click here to return to classic Slashdot.

    We should boycott stories and only discuss the abomination that is Slashdot Beta until Dice abandons the project.
    We should boycott slashdot entirely during the week of Feb 10 to Feb 17 as part of the wider slashcott

    Moderators - only spend mod points on comments that discuss Beta
    Commentors - only discuss Beta
      http://slashdot.org/recent - Vote up the Fuck Beta stories

    Keep this up for a few days and we may finally get the PHBs attention.

    -----=====##### LINKS #####=====-----

    Discussion of Beta: http://slashdot.org/firehose.pl?op=view&id=56395415

    Discussion of where to go if Beta goes live: http://slashdot.org/firehose.pl?op=view&type=submission&id=3321441

    Alternative Slashdot: http://altslashdot.org (thanks Okian Warrior (537106))

  6. Their "WE CARE" = REVOLVING DOOR by Anonymous Coward · · Score: -1, Offtopic

    Dice Holdings, Your "We care" post is a joke. You don't care. You keep on saying we want your feedback. You assure us you're listening but you're not. Because it's obvious NO ONE wants your Slashbeta garbage. It dumps 15 years of history and community and everything Slashdot stands for in order to whore itself out to the dumbest folk to squeeze out more revenue.

    You ask us what we want, but you keep on going about your Slashbeta destruction. You keep on asking for UI UX feedback but Beta is still a terribly unprofessional piece of garbage.

    Just all the glitches I see reveals it was put together but a bunch of soulless marketing fuck faces with no soul whatsoever. Fuck you for yanking this site's historic roots and turning into another generic, bland looking piece of shit site that is UI UX design... All individuality ruined by shit walled gardens. The creative, free internet is further lost with the existence of Slashbeta. DOWN WITH BETA.

  7. Too much beta to fuck by jovius · · Score: -1, Offtopic

    What's that huge block of text doing there? Even the long summaries without paragraphs looked better on the classic site.

    The site is transforming from iconic to mediocre. A 90s design paradigm in a modern responsive framework. New entry for the producers' CV: updated the website, killed the community.

  8. I don't like Beta by blue_teeth · · Score: -1, Offtopic

    Please drop the idea of this Beta. Thank you.

  9. And again... by Anonymous Coward · · Score: -1, Offtopic

    Beta will continue until morale improves
    (captcha: miscarry)

  10. Ricky said it best. by computersareevil · · Score: -1, Offtopic

    Fuck this court. Fuck Jim Lahey. Fuck Randy. Fuck those two idiot cops right there. Fuck suit dummies. As a matter of fact fuck legal aid. Fuck Danny and Terry's Buffalo Chicken Wings. Fuck all the old wood in here. Fuck the moon. Fuck corn on the cob. Fuck squirrels. Fuck me, fuck you, FUCK BETA!

    And fuck you, Dice

    http://altslashdot.org/

    Reposting logged-in to get it ranked higher.

  11. Re:I'll keep saying by girlintraining · · Score: -1, Offtopic

    Anyone else notice that management's solution to the great slashdot uprising is to create dummy accounts and mass downmod everyone? Yeah. Like it just ended yesterday evening.

    Slashdot Managers: Fuck you. You've lost another user. After this week, I'm done. Game over. Goodbye. Hope your Web 2.0 beta mcbullshit was worth it.

    --
    #fuckbeta #iamslashdot #dicemustdie
  12. Slashdot, make Beta permanent NOW! by SuperKendall · · Score: -1, Offtopic

    Slashdot, obviously you have a lot of beta haters. The solution is to make Beta permanent now, to drive them all away. I don't mind it and from what I've seen you'll lose no users of real value. Do you let a crotchety handful of people be the albatross that drags your site down into irrelevance, feel free to move forward no matter how loud the screams are from a tiny minority.

    The constant whining of the Beta Assholes has made me a staunch supporter of Beta, or indeed any other changes you care to make to the site. The enemies of progress must not be allowed to win.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley