Slashdot Mirror
OCZ RevoDrive 350 PCIe SSD Hits 1.8GB/sec With Standard Toshiba MLC NAND
MojoKid (1002251) writes "OCZ was recently acquired by Toshiba and has been going through its product stack, revamping its SSD portfolio with fresh re-designs based on Toshiba NAND Flash memory for not only increased performance but better cost structure as well. OCZ has now replaced their RevoDrive family of PCIe SSD cards with an almost complete re-designed of the product. The RevoDrive 350 is based on the same OCZ VCA 2.0 (Virtualized Controller Architecture) technology as the previous generation but is now enabled with a PCI Express X8 card interface and up to 4 LSI SandForce SD-2282 SSD processors, along with 19nm Toshiba NAND Flash. The good news is, not only is the new RevoDrive 350 faster at 1.8GB/sec claimed bandwidth for sequential reads and 1.7GB/sec for sequential writes, but it's also significantly more affordable, at literally half the price of the previous gen RevoDrive 3 when it first launched. In the benchmarks, the new PCIe card excels at read throughput, regularly hitting its 1.8GB/sec claimed bandwidth, especially with sequential workloads. Write performance is solid as well and the drive competes with the likes of some higher-end and more expensive SLC NAND-based PCIe cards like LSI's WarpDrive and Intel's SSD 910."
My RevoDrive failed in three weeks of light use, and they refused to honor the warranty.
Toshiba also refuses to honor the warranty, despite that they admit that the purchase was real and that the existing warranty was not honored, and despite that I am a standing Toshiba customer.
Therefore nothing has changed, and you do not want a RevoDrive.
StoneCypher is Full of BS
OCZ always struggles with reliability, and buying their Lambo performance hardware always seems like a recipe for lost data. The fact that they're pushing MLC flash chips to the limit is not reassuring.
I read the internet for the articles.
What was the basis of their refusal?
Seriously the XP941 is a native PCIe controller, not multiple SATA controllers raided together with a PCIe bridge controller. As a result, it is almost 1/2 the price, and still has similar performance (it is only a PCIe 1x device that does 1.2GBs reads/writes, vs the PCIe 4x device that only does 1.8GBs).
We were all warned a long time ago that MS products sucked, remember the Magic 8 Ball said, "Outlook not so good"
NOPE. Not interested.
Last week I lost an entire day due to an enterprise class OCZ drive that decided to corrupt itself. My Linux box (using EXT4) started suddenly developing all sorts of filesystem errors rendering the system unbootable. The machine was two weeks old and had been used for software development. I also had another OCZ drive suddenly fail after two weeks where the drive turned into a brick. Reading up online on the new drive returned many reports of corrupt data from an "enterprise" class drive.
Who cares how fast you can access the drive if the drive can turn into /dev/random or /dev/null without warning.
This post is encrypted twice with ROT-13. Documenting or attempting to crack this encryption is illegal.
Unless the unit was damaged, modified or some grey market edition I don't know that they have a legal leg to stand on, you can file a complaint with the state attorneys generals office allege fraud for failing to honor the warranty. It also depends on what state you're in i.e. "Void where prohibited" since some states have stronger consumer protection laws than others and some of the warranty terms may not apply to you.
Why did they deny your request for a warranty replacement?
He putted it in his microwave.
I checked the box but these damn slashvertisements keep showing up.
On your barbeque obviously, the beer helps prevent cancer.
I am a free slashdotter. I will not be modded, blogged, DRM'd, patented, podcasted or RFID'd. My life is my own.
The problem with many of OCZ's drives (like the Vertex2 and Agility2) was that traditional RAID wouldn't save you because whatever killed drive #1 could (and often did) kill one or more of your OTHER drives, too.
The fault lies 100% with OCZ. They omitted the supercapacitor that Sandforce's engineers intended to keep it powered up if it unexpectedly lost power during a write, and they compiled their drivers to NOT use the multi-step write strategy that a drive without backup power needed in order to write safely and recover gracefully from power loss (because multi-step writes killed performance).
OCZ probably had no legal leg to stand on, but Toshiba is not legally required to honour OCZ's warranties, even though they bought the company.
Hello,
Why does MojoKid only submit articles which link to HotHardware reviews? Is HotHardware a Dice.Com site? Is MojoKid a Dice.Com employee?
A disclaimer would be nice about paid editorial content or when linking to sister sites in the Dice Holdings portfolio, etc.
Regards,
Aryeh Goretsky
Dexter is a good dog.
I, on the other hand, have had terrible experience with Toshiba's US support department.
I live in Canada, and wanted to buy a model of Toshiba laptop that was only available in the US. Their warranty claimed to be international, and I called Toshiba USA to confirm this. At worst, I was told, I'd have to pay the shipping costs myself. I was fine with that.
Then I dropped the laptop. It was fine electronically, it was just that a chunk was missing from the chassis, so I needed to replace some parts of the laptop chassis.
I called Toshiba USA. They refused to have anything to do with me, saying that not only could they not ship the laptop back to me at my expense, they couldn't even RECEIVE the laptop at their repair centre. Their shipping department would refuse to accept any shipment from outside the country. They told me my only solution was to mail my laptop to somebody in the US and have *THEM* send it to Toshiba. Mind you this laptop was only a few months old, only a few months into a 3-year warranty.
I called Toshiba Canada. They refused to repair the laptop (at my cost) even though by then they sold the same laptop in Canada as my American model. They said that because the model numbers were different (even if the laptops were identical) they wouldn't touch it.
Because of this, the only way that I could get my laptop repaired was to mail it to one of Toshiba's authorized third-party repair companies in the US. In the end, I had to pay $600 to repair a $1200 laptop... even though only the chassis (which probably costs a few dollars at most) was broken, with all electronics perfectly fine.
To rub salt in the wound, they did a terrible repair job, violating Toshiba's own service manual, and incorrectly re-installed the keyboard.
As a result, I will never buy another Toshiba product, nor will I ever recommend anyone buy one. Considering that many of my friends have already been burned by OCZ, them being bought by Toshiba changes my recommendation to "Don't buy OCZ products because they have a super high failure rate and Toshiba will try to screw you over on replacements."
Who cares? If you buy a company that performs fraud, admit that the fraud happened, and refuse to make right, it is legitimate for the victim to warn other people away.
StoneCypher is Full of BS
In Australia this would never fly, ever.
The ACCC a few years back put in a new law (which Apple fought tooth and nail, source: http://www.afr.com/p/technolog...) which required every piece of electronics sold in Australia to have a two year "warranty". I put that in sarcasm quotes not because it's invalid (the ACCC has some *serious* bite here, enough to scare Apple into compliance), but because it's not technically a warranty. It's simply: "a reasonable expectation that an electronic product will be fit for purpose for two years from purchase".
Legally, that's not a warranty, but in some ways it's a lot more powerful.
However, Apple continues to fight it, usually by simply redefining their terms. For example, I had a 1.5 year old iPhone 5's battery die recently. I took it in to get replaced, they said that batteries are considered consumable items and, based on its charge/discharge cycles, it had been "consumed", rather than "broken" or "worn out".
I went home, printed out the relevant law, returned and showed it to them and the manager replaced it for free, all the while warning me that this wasn't something they were expected to cover. The girl helping me was very sympathetic and helpful, though, and I felt as though both the manager and the genius-bar chick both resented Apple dodging the law a little bit.
If your RevoDrive failed in any way for two years after purchase here, in Oz, it would get fixed for free. Not even Apple can dodge that.
Check out my sci-fi book "Lacuna" at http://goo.gl/MVxX8
Warranty holders are creditors. OCZ Technology Group went bankrupt, and Toshiba bought OCZ's assets after that. Toshiba then launched a new company named OCZ Storage Solutions.
In other words, OCZ's assets were liquidated, and some creditors got paid. After that, OCZ the original company didn't exist anymore, and the warranties were worthless. Toshiba theoretically decided to honour some (but not all) warranties, but they were not obligated to do so.
Ah, the silent majority argument which normally only pollutes political discussions. It falls down when you consider that it should also apply to spinning storage.
As for the additional numerology on a flawed premise - it's depressing to watch.
On the other hand I have had excellent service from Toshiba. My TV wouldn't take a firmware update so they collected it, fixed it and returned it quickly and at no cost to me. It was about 18 months old at the time, no problem with the mandatory 2 year warranty that some companies like to quibble over.
Years ago when I used to fix laptops for a living they were good on parts and warranty repairs too. It seems like your slightly unusual situation is what caused problems. Of course that is no help to you, but it doesn't necessarily mean that for someone who buys products in their home country there is any kind of problem. I'm sure you can find cases that all companies fail to handle well.
Only time will tell if the new Toshiba SSDs will be any good, but I think I'll wait for real stats instead of just going by a few Slashdot anecdotes.
const int one = 65536; (Silvermoon, Texture.cs)
SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
There was a Wikipedia user called MojoKid HH who created the HotHardware wiki article. Coincidence? Who are we kidding. HotHardware is not affiliated with Dice - it seems we just have a single person trying to drum up some traffic for their website. MojoKid's wiki user page contains comments he's made which refer to HotHardware as "us", meaning he's at least affiliated with the site. I know Slashdot has gone down the pan recently, but this is not Dice's doing.