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Cable Companies Use Astroturfing To Fight Net Neutrality

An anonymous reader sends a report from Vice which alleges that a trade group for internet service providers is building support for its crusade against net neutrality by funding opinion pieces and letters that masquerade as legitimate public sentiment. 'A disclosure obtained by VICE from the National Cable and Telecom Association (NCTA), a trade group for ISPs, shows that the bulk of Broadband for America's recent $3.5 million budget is funded through a $2 million donation from NCTA. Last month, Broadband for America wrote a letter to the FCC bluntly demanding that the agency "categorically reject" any effort toward designating broadband as a public utility. It wasn't signed by any internet consumer advocates, as the Sununu-Ford letter suggests. The signatures on the letter reads like a who's who of ISP industry presidents and CEOs, including AT&T's Randall Stephenson, Cox Communications' Patrick Esser, NCTA president (and former FCC commissioner) Michael Powell, Verizon's Lowell McAdam, and Comcast's Brian Roberts. Notably, Broadband for America's most recent tax filing shows that it retained the DCI Group, an infamous lobbying firm that specializes in creating fake citizen groups on behalf of corporate campaigns.'

34 of 142 comments (clear)

  1. Money in Politics by Jawnn · · Score: 5, Insightful

    A classic case of corporate interests spending lavishly to buy influence on issues where their interests run counter to those of the public at large. Who was the tool here last week who insisted that this was not a problem?

    1. Re: Money in Politics by Anonymous Coward · · Score: 5, Insightful

      What I don't understand is that when a company lies on its ads, it gets fined, but when it lies via other means, nothing gets done, and it's even considered free speech by some. Why? It's all the same to me. There should be no free speech for companies.

    2. Re: Money in Politics by Mr+D+from+63 · · Score: 2

      What I don't understand is that when a company lies on its ads, it gets fined, but when it lies via other means, nothing gets done, and it's even considered free speech by some. Why? It's all the same to me. There should be no free speech for companies.

      They get away with it because individual citizens are not held accountable for lies. Lobby and activist groups on both sides of issues can pretty much send out any message they want, and both are guilty of misleading.

      But that's not the real problem. The real problem is many individuals that just believe which-ever group they initially feel comfortable with, and don't think critically, get the facts, and decide for themselves. Everyone thinks they are an expert, but they can only repeat headlines. As long as the lemming vote exists, the lies will serve their purpose.

  2. They all do this by rabbin · · Score: 5, Insightful

    PR in the US is often just propaganda. It is another avenue through which wealth can be used to exert undue influence over policy by shaping public opinion, deceiving, astroturfing, etc etc. It is justified under Free Speech, but there is no concern for equality: if you have more money, your voice (or the people you pay to spread "your voice") is much more likely affect change. In my opinion, this is wrong.

    I recommend reading the book Deadly Spin by Wendell Potter which shows just how insidious this practice is. The author used to be a top PR executive at several insurance companies but "found his conscience" and is speaking out against it.

    1. Re:They all do this by bev_tech_rob · · Score: 5, Interesting

      Astroturfing should be outlawed as a form of fraud IMO...

      --
      You're messin' with my Zen Thing, man.....
    2. Re:They all do this by kilfarsnar · · Score: 3, Interesting

      With all the bullshit they are surrounded by, is it any wonder the American people make such poor choices? Whenever someone blames the voters for the state of the union, this is the stuff I think of.

      --
      "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
    3. Re:They all do this by stenvar · · Score: 5, Interesting

      It is justified under Free Speech, but there is no concern for equality: if you have more money, your voice (or the people you pay to spread "your voice") is much more likely affect change. In my opinion, this is wrong.

      Who gets to decide then which speech is proper and which speech isn't proper? Should we have a "ministry of truth" that determines "for the people" what speech is astroturfing and what speech is not? Should churches and unions be allowed to spend money to speak nationally on political, moral, or financial matters? Should newspapers and media companies, being wealthy corporations themselves, be allowed to engage in political speech? What about citizens grouping together, pooling their money, and then using the pooled money to speak? What organizational form should that take, if not a corporation (usually not-for-profit)?

      I certainly do not want a political system in which only a few kinds of organizations (media companies, churches, unions?) have the right to engage in large scale political speech while everybody else merely has the right to vent in forums, if that. People like you complain a lot, but you don't have a good answer.

    4. Re:They all do this by SuricouRaven · · Score: 4, Insightful

      Perhaps just mandate disclosure of major financial supporters? Speak all you want, but be required to have 'this campaign funded by' in small print at the bottom of the advert.

    5. Re:They all do this by stenvar · · Score: 4, Informative

      Here's one that's easy: outright lying. Unless you're arguing that fraud shouldn't be illegal, because it's just an expression of free speech. Astroturfing is a form of fraud: you're trying to present views as coming from someone else.

      Broadband for America is quite clear about who their backers are: http://www.broadbandforamerica... And they didn't present themselves as a grassroots organization, SFGate (Hearst Corporation) did.

      But the trouble with demanding truth in free speech is that somebody needs to determine what "truth" is. Either the executive or the courts have to adjudicate. Who do you think will be at the receiving end of determinations of untruth? What do you think the government position would have been on the truth of such statements like "Blacks and whites are equally capable", "Women and men are equally capable", or "Homosexuality is not a disease"? It's minority views that benefit most from being able to speak up against the majority opinion; tolerating lies and deception is the price we pay for that.

    6. Re:They all do this by sumdumass · · Score: 2

      Yes.. this. And we can mandate all donations to anything be made public so we can go on another wich hunt and run someone out of a job when they donate to something we don't like. That way every one will think like us- at least in public they will. Snd thats all that matters right?

    7. Re:They all do this by stenvar · · Score: 2, Insightful

      It's really quite easy - ban money from politics. No politician can ever earn money privately.

      We live in a representative democracy. Why would I want people like that representing me?

      The media has to actually engage in journalism and cover issues with the minimum possible level of bias - any failures result in censure or worse

      I think you have just perfectly characterized how the Soviet Union worked.

      The world weeps for the US - other developed countries have their issues with their political systems, but most seem to be able to keep this separation far better than in the US.

      Well, thankfully I don't have to live in those "other developed countries".

    8. Re:They all do this by sumdumass · · Score: 2

      Fraud is not illegal unless it directly taks advantage of someone in an illegal way.

      I have no problem with ISPs selling fast lanes if they do nothing to hamper speeds below thst in which their customers purchase. To me, as long as my connection's up to limit or any traffic from or destined to my network is delivered in good faith, i could care less if netflix or google or whatever pays for something to reach me faster than the speeds i purchased. The problem happens when the ISP ssells me 8 meg speeds and limits it to 2meg based on a third party payment or not. This is the fraud because as long as they block or limit, they are never delivering what they sold me. And no, the words "up to" are not magic and absolve them of that. When they intentionally limit the speeds, the connection can only be "up to" those limits. 2meg is up to 8meg but when they limit it, it can never be more than up to 2meg.

    9. Re:They all do this by Vyse+of+Arcadia · · Score: 2

      Forget the small print. Big, easily read text with a voiceover.

    10. Re:They all do this by Jason+Levine · · Score: 2

      The problem I have with the "fast lanes" are that most ISPs are monopolies or duopolies in their areas. They already have little incentive to innovate. After all, what are you going to do? Go without Internet? Of course not, so keep those monthly checks coming for as much as the ISPs demand.

      Given the monopoly/duopoly fact, what is preventing ISPs from turning "fast lane/faster lane" into "slow, congested lane/fast, big money lane"? What's preventing them from ignoring any speed increases to the normal traffic that doesn't pay them for special treatment while they make sure that the companies that pay them get super-high speed access? And will there be exclusive deals? If Amazon signs up with Time Warner Cable in my area as the exclusive Internet video provider (besides TWC's offerings and by doing so paying much more than normal "fast lane" access, of course), what would this mean if I wanted to use Netflix? Would I need to move to a different town just to use Netflix?

      The answer is that nothing is preventing them from doing this. If it makes them money, they'll do it. Speeding up the normal Internet won't make them money so that will be left to languish. If ISPs get their way, any website worth visiting will need to pay every ISP fast-lane acess fees. This would make operating your own website prohibitively expensive so only the big companies would be able to do it. And thus, corporate status quo will be maintained.

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    11. Re:They all do this by Mordok-DestroyerOfWo · · Score: 3, Interesting

      Just make politicians have to wear patches on their suits indicating who their donors are. NASCAR style.

      --
      "Never let your sense of morals prevent you from doing what is right" - Salvor Hardin
    12. Re:They all do this by mrchaotica · · Score: 3, Insightful

      What about citizens grouping together, pooling their money, and then using the pooled money to speak? What organizational form should that take, if not a corporation (usually not-for-profit)?

      Let's turn that around for a minute: Why should such groups get the privileged status afforded by incorporation, including things like limited liability and favorable tax treatment?

      If all the groups advocating for this "organized" free speech were general partnerships where each member was actually responsible for the group's actions and kept on a level playing field with individuals, that would be one thing. But that's not what's going on here! Instead, the assholes who control these groups want special treatment that places them above individual citizens.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    13. Re:They all do this by mrchaotica · · Score: 3, Insightful

      That's how it already works for individuals! In fact, that's exactly why these SuperPACs and whatnot exist: so that the people who control them can gain an unfair advantage over Joe Schmuck who has to stand accountable for his political speech.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    14. Re:They all do this by Anonymous Coward · · Score: 3, Insightful

      Well, thankfully I don't have to live in those "other developed countries".

      You are exactly the type of underinformed, opinionated American that gives the rest of us a bad name.

      Having lived for some time in Germany and England, and travelled throughout most of Europe and Asia, I can say with some experience that there are numerous places much better off than the United States when it comes down to income, healthcare, quality of living, and the ease with which you can start an company.

      Let me repeat that: and the ease with which you can start a company.

      It is an ugly American myth that it is "harder to start a company" in (insert non-US country here). That may be true in some places, but it is demonstrably not true in much of Europe and Canada. In fact, people in the US often find it hard to leave their jobs in order to create a startup because they lose their health insurance and have to buy privately or do without. This has been mitigated to some degree by Obamacare, but it is still an issue that does not plague entrepreneurs in the UK or Germany. Regulations are similar, taxes are much simpler there (Particularly sales tax! Try calculating sales tax for orders taken in one of the fifty states, or one of the dozens of regions of New York State where the rate varies from county to county and in some cases town to town), and barriers to entry are comparable to the US.

      The US is a nice enough place to live, if you're priveleged to have an upper-middle or beter income, better-than-average health insurance provided at no cost by your employer, and not live in an isolated or blighted area, but it is by no means as nice as vast swathes of Europe and some parts of Asia.

      The reason for this is that those areas are much better governed, because they have sane political climates ensured by a limit of campaign funding and controls to prevent people like the Koch brothers and Corporate interests from buying elections wholesale, which in turn limits the amount of corporate whoring their leaders can engage in. Unlike the US, where the Supreme Court has sold out its democracy in Citizen's United like a cheap whore turning tricks on Saturday night.

  3. that's not "astroturfing" by stenvar · · Score: 4, Informative

    Astroturfing is when organizations pretend to be grassroots, community organizations but are clandestinely funded by corporate interests. There is nothing clandestine about the funding for Broadband for America; it's a PR and lobbying organization that consists of a lot of big businesses and some little businesses:

    http://www.broadbandforamerica...

    I don't see why people get their panties in a knot about companies presenting their point of view publicly; you can listen to their arguments and either agree with them or disagree with them.

    1. Re:that's not "astroturfing" by nhstar · · Score: 2, Insightful

      Lately I find that, more and more, the mentality is "Either you're with us, or you're EVIL!" and this is just proof of that... Instead of presenting a divergent view, it's easier to plaster such organizations with hate and malicious intent, forgetting that the corporations are only doing what they're chartered to do: using every resource to increase wealth for their share-holders.

      I'm not advocating that this is the way it should be, just stating that, legally, this is the way that it is. Corporations aren't ~allowed~ to consider "the greater good" over that profit, so long as they're not doing greater harm. And I mean actual harm, not just perceived or "being kept down by the man" harm.

      $0.02

      --
      --- no sig to see here... move along.
    2. Re:that's not "astroturfing" by dinfinity · · Score: 3, Interesting

      Well, the story here is that things like "Broadband for America, a coalition of 300 Internet consumer advocates, content providers and engineers" don't sound like "Broadband of America, an organization sponsored mostly by Comcast, Verizon, AT&T and the likes."

      Attaching the former is disingenuous, as it mischaracterizes the organisation as being some kind of collective of consumer-oriented institutes. Of course, technically it doesn't say that, but most people are too oblivious to read between the lines of such a statement. So clearly, people become misinformed due to tactics such as these. What do you suggest we do to fix this misinformation?

    3. Re:that's not "astroturfing" by stenvar · · Score: 2

      forgetting that the corporations are only doing what they're chartered to do: using every resource to increase wealth for their share-holders.

      Note that that isn't automatically in conflict with the interests of the rest of society. For example, Uber and Lyft advocate for increasing their own wealth, but in the process they also advocate breaking up taxi cartels and lowering transportation costs.

      forgetting that the corporations are only doing what they're chartered to do: using every resource to increase wealth for their share-holders.

      Not all corporations are doing that. Corporations are just legal entities by which citizens work together. Many corporations are not-for-profit, and both not-for-profit and for-profit corporations may have goals and priorities other than increasing wealth.

      If a bunch of people really don't like some politician's political views, they can form a corporation (not-for-profit usually, but not necessarily), pool their money, and run ads against those political views. Well, they can now, they didn't use to be able to. That's what Citizens United was: a not-for-profit making a film critical of Hillary.

    4. Re:that's not "astroturfing" by Charliemopps · · Score: 2

      Right, I was a bit confused by this as well. When did we suddenly forget what Astroturfing was?

      This is exactly what corporate regulatory affairs departments are for. Every company and charity out there does this. The corporations owners/shareholders have 1st amendment rights to. They're free to donate to whatever lobbying groups they think they should.

    5. Re:that's not "astroturfing" by stenvar · · Score: 3, Insightful

      Attaching the former is disingenuous, as it mischaracterizes the organisation as being some kind of collective of consumer-oriented institutes

      Yes, it's "disingenuous", but it's not Broadband for America's disingenuity because they didn't write that; that's how the SFGate byline characterizes BFA, so you should blame SFGate.

      What do you suggest we do to fix this misinformation?

      Shut down SFGate or the Hearst Corporation? Nuke all of SF from orbit ("it's the only way to be sure")? Create a politburo or a Minitruth? I dunno, you tell me what you're willing to do in the name of "fixing misinformation".

      Personally, I'd do nothing. Although SFGate writes a lot of nonsense, and lots of people (hello there) seem to be eating up that nonsense, ultimately, I believe in free speech, including the ability of people to counter nonsense spewed by big corporate entities like the Hearst Corporation (SFGate).

    6. Re:that's not "astroturfing" by kilfarsnar · · Score: 2

      I don't see why people get their panties in a knot about companies presenting their point of view publicly; you can listen to their arguments and either agree with them or disagree with them.

      There is a difference between presenting your point of view publicly and manipulating public opinion. These types of groups do not exist to give a fair and open view of their position. They exist to sway your opinion through appeals to fear and emotion (You'll pay more! You'll lose your freedom!). They will distort, withhold information, and pay off experts all in order to cause you to think a certain way.

      So it's not really a matter of two or more views being honestly presented for people to evaluate. It's a matter of interested parties trying to got people to think a certain way, using deception, obfuscation and half-truths to do it.

      --
      "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
    7. Re:that's not "astroturfing" by stenvar · · Score: 2

      They exist to sway your opinion through appeals to fear and emotion (You'll pay more! You'll lose your freedom!).

      I don't understand what you're trying to say. The question of whether we want or don't want net neutrality is about how much we pay and how much freedom we have, on both sides of the argument.

      It's a matter of interested parties trying to got people to think a certain way, using deception, obfuscation and half-truths to do it.

      And which of the two sides is using "deception, obfuscation, and half-truths" is determined by who? You? The courts?

    8. Re:that's not "astroturfing" by HeckRuler · · Score: 3, Interesting

      forgetting that the corporations are only doing what they're chartered to do: using every resource to increase wealth for their share-holders.

      Corporations aren't ~allowed~ to consider "the greater good" over that profit,

      Except that CEOs can do practically ANYTHING and justify it as "increasing wealth for the share-holders".

      Here we go:
      1) Fire everyone, sell everything, liquidate like it's 1999. This increases the bottom-line of the company and makes it easy to increase the wealth of the shareholders (effectively removing the risk of not knowing what the stock is worth, do all that liquidation and you have a definite value the stock can be compared against)

      2) Go into debt, hire a shit-ton of scientists, designers, artist, whoever to invest in the product so that next year/decade they'll be able to corner the market, bring in more money, and increase wealth for the shareholders.

      3) Dodge all taxes as it leaves more money for the shareholders

      4) Pay all the taxes as it removes the risk of the government coming in a busting up the company, shattering the wealth of the shareholders.

      5) Pissing it all away on hookers and blow. "Hey, I'm a high-powered businessman, I make you the money. Walk away, leave me in charge, and you'll get your quarterly gains (as long as the economy is still booming)."

      6) Axing all of the top skill and people with connections in the business. They're just doing lines of blow. It's not like we really need that guy whose mother is running the government regulator, I'm sure she'll be professional. Removing this overhead increases wealth for the shareholders.

      All of that happens and in some cases is even the smart thing to do. If you think corporations are somehow LEGALLY REQUIRED to curb-stomp you, then you have no flipping clue what happens in the business world.

    9. Re:that's not "astroturfing" by Dr.+Donuts · · Score: 2

      I don't think that people get upset about companies presenting their view. What they get upset about is the outsized voice the corporations can afford to buy. The corporate view is given far greater weight than the views of the public at large in political discourse. Since corporations have far more money than the public to spend on lobbying and advertising, and throw on for added measure campaign contributions in an effort to sway politicians to the corporate view, the result is quite predictable in that laws get passed and regulations written that favor corporations over the public interest.

      Since our political process is representative, corporations can largely ignore the public and apply direct pressure to the political representatives themselves.

      Of course, this is why there are many calls to reform lobbying and campaign laws to prevent those with greater financial resources from being able to essentially buy that outsized voice.

    10. Re:that's not "astroturfing" by mrchaotica · · Score: 2

      I don't see why people get their panties in a knot about companies presenting their point of view publicly; you can listen to their arguments and either agree with them or disagree with them.

      Excuse me, but this is NOT "companies presenting their point of view publicly." You know how I can tell? Because Comcast felt the need to create a separate[ish] entity called "Broadband for America" for the express purpose that the name "Comcast" wouldn't be directly attached to the goddamn speech!

      If Comcast wants to speak, then "Comcast" should speak for its own damn self!

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

  4. As long as it is clear ... by MacTO · · Score: 2, Interesting

    As long as it is clear who is making these claims against net neutrality, there is nothing terribly wrong with it.

    There are, of course, issues. There are issues with politicians and governmental bodies refusing to listen to certain groups because of conflict of interest or inherent bodies (e.g. funding or other industry ties). There are issues with the industry having an inequitable amount of funding to pursue lobbying. (In essence, they are using revenues generated by consumers to lobby against the interests of consumers.)

    But as long as it is clear where the message is coming from, such as the composition of a group's membership and where it obtains its funding, they have as much right to present their perspective as anyone else. It is really up to the recipient of these letters to assess the validity of the claims based upon the evidence and their independence. (For instance, I would consider any survey presented by an industry group to be heavily biased since the wording of such surveys or their target demographic can distort the results.)

  5. The principle of the USA by Anonymous Coward · · Score: 3, Insightful

    ... fake citizen groups ...

    It is government of the [common] people, by the [fake] people, for the [rich] people. Sounds legit.

  6. Re:Chattanooga of all places by Anonymous Coward · · Score: 5, Insightful

    The segregated South was progressive? LOL.

    Nah, feeling superior to an entire half of a nation simply because of where they are located, pretending like they are all one homogeneous block who all think and feel the same way, looking down on them, then patting yourself on the back for how amazingly progressive and unbiased you are is so much better.

    You're one of those lemmings who needs the notion of "protected groups" to define for you how you should feel and about whom you should feel it. You really have no true understanding of your own of what prejudice really is and why it's wrong, because you are obviously eager to apply your own brand of prejudice against anyone not previously defined for you as a "protected group". That is called identity politics and politicians love it because it makes divide-and-conquer so easy. It's practically a vote factory! And here you are, enabling and embracing it, just so you can feel like your own particular bigotry is legitimate. Disgusting.

  7. BFD-- The others do the same thing by cornicefire · · Score: 2

    Google gives millions to groups that -- surprise, surprise-- fight for "net neutrality". So does Netflix. What does "net neutrality" mean? We shouldn't be surprised that these groups fight to make it easier for Google and Netflix to make money without having to share it with the cable companies. This is how business is done. The only thing naive about this article is that it pretends that only the cable companies are astroturfing. The EFF is one big astroturf factory for the Google.

  8. I someone is paid ... by PPH · · Score: 2

    ... to produce such material, doesn't that make them a lobbyist? Don't they have to register as such and divulge that fact when producing any correspondence, advertising copy, or press releases and editorial comment? IANAL, but the regulations applying to the big boys on K Street can be easily circumvented if thy don't also apply to individuals who take a couple of bucks to sign and send a boilerplate letter to government officials. And such a loophole needs to be plugged.

    --
    Have gnu, will travel.