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Tech Recruiters Defend 'Blacklists,' Lack of Feedback, Screening Techniques

Nerval's Lobster (2598977) writes Remember when executives at Apple, Google, and other firms "fixed" the market for highly skilled tech workers by agreeing not to steal each other's employees? That little incident made a lot of people think about the true modus operandi of corporate and third-party tech recruiters. Dice sat down with some of those recruiters, who talked about everything from "no poaching" tactics to the "blacklist" that exists for candidates who make boneheaded mistakes in interviews. The bottom line? Recruiters seem to pass the blame for some of the industry's most egregious errors on "junior recruiters and agencies," while insisting that their goal in life is to get you a job. How does that align with your experience?

18 of 253 comments (clear)

  1. oh boy! by notequinoxe · · Score: 5, Interesting

    From my experience, the boneheads were almost exclusively in the HR agencies. And that's a light term for fucking-unbelievable-idiots. I have tons of incompetence-filled horror stories. Techies (anything from coders to any branch of engineering), IMHO, should only be recruited by their peers. Period.

    1. Re:oh boy! by Anonymous Coward · · Score: 4, Insightful

      Yeah, but then the female employment ratio would fall even lower, and then you'd have all the Anita Sarkeesians of the world whining again and telling us to fix it.

      As if education wasn't feminized enough, with boys in decline everywhere but stem (never a problem worth mentioning though) that they want men to yield the final "stronghold" they see men have, and it never occurs to them that they worked for it.

      And then the white knight editors here at /. can gleefully post the story how everyone is failing women.

      Everyone knows the HR dept is for liberal arts buffoons to lord over the rest of the company of actually productive workers. That and protect the corp from lawsuits.

    2. Re:oh boy! by sunderland56 · · Score: 4, Insightful

      This. Recruiters today are nothing more than a pattern-matching algorithm; if you precisely match the list of skills they need, you're in. Any slight deviation - no matter how well qualified you are - and you won't get anything from them.

      Recruiters would reject an application from Steve Jobs to work at Apple, because he didn't have 20 years of experience in the smart phone field.

    3. Re:oh boy! by i+kan+reed · · Score: 4, Funny

      They just made a left join against the database skills table when they should've done an inner join.

      Oops.

    4. Re:oh boy! by ShanghaiBill · · Score: 4, Interesting

      Yeah, but then the female employment ratio would fall even lower,

      Would it? My experience, at several tech companies, is that the techies prefer a more gender balanced workplace, and would prefer to have more qualified female co-workers. Research has shown that much anti-women discrimination is actually coming from other women. Most female managers will tell you that they have more resistance from female subordinates than males.

    5. Re:oh boy! by Gr33nJ3ll0 · · Score: 4, Funny

      Hmmm replies to a post about how the grandparent doesn't have DB experience with a DB joke. Sure you're not a recruiter? :)

    6. Re:oh boy! by drafalski · · Score: 5, Funny

      Recruiters would reject an application from Steve Jobs to work at Apple, because he didn't have 20 years of experience in the smart phone field.

      To be fair, his performance has fallen off quite a bit since he died.

    7. Re:oh boy! by FurnitureCyborg · · Score: 4, Informative

      I've had this situation happen to me and I did get a job description... which had been carefully edited by the recruiter. Once the client and I got in the same room we shared looks of disgust at their actions and cut the interview short. I emailed the owner of the agency who responded defensively so I just added their domain to my spam filter. These recruiter agencies give 0 fucks about the workers or even the clients. They have seats to put butts in and thats where their responsibility and proactiveness ends.

    8. Re:oh boy! by Cederic · · Score: 5, Informative

      Here's the thing. NETWORK the hell out of yourself while in school and especially when you are in the workforce.

      Here's the thing. I started working in IT because I don't understand people, can't talk to them, find it hard to build relationships and rarely remember anybody's name.

      Computers don't need that shit, they respond to simple well structured inputs.

      Networking is all lovely for people with great communication skills. I've spent an entire career trying to gain those and although I can walk into a room full of Execs and convince them to back my ideas I still can't fucking network.

      Some of us have to rely on merit and job interviews.

      And if you ever want to become independent and contract...it is invaluable to have contacts out there that know you and like you.

      ..which is why I'm not a contractor. I guess I should be glad I at least recognise this.

    9. Re:oh boy! by Jane+Q.+Public · · Score: 4, Insightful

      Are you competent? Awesome. Are you incompetent? GTFO.

      Okay, BUT... this brings us back to OP.

      Anti-poaching agreements and "blacklists" are equally anti-competitive practices, and have no place in a responsible tech company. (Hear that, Apple?) Blacklists can be abused just as much as the other, PLUS it can encourage discrimination.

      Let's say your HR staff has a candidate who is a tech wiz, but just not a good fit for the company. Rather than just turning them down, a less-than-honest PR dept. could blacklist them, to keep them from getting hired by the competition.

      The same could be done if the hiring person or people just plain didn't like a particular gender or minority.

      I've been a victim in the past of abuse by HR in a large company. The head of HR felt that rather than doing an actual job of HR, it was her real job to protect the company against grievances.

    10. Re:oh boy! by safetyinnumbers · · Score: 5, Funny

      For example, pretending to not discriminate on age by asking precisely selected interview questions.

      "Reaction time is a factor in this, so please pay attention. Now, imagine you see some children on your lawn. What's your reaction?"

  2. Scum by Colourspace · · Score: 4, Insightful

    Recruiters (in general, I have known a couple of good ones) are in my opinion the absolute scum of the earth, complete parasites. They rarely have a clue what they are talking about in terms of tech skills, and will try and shoehorn you into any job as long as they get their commission. Just a useless middleman.

    1. Re:Scum by briancork · · Score: 5, Interesting

      I run a recruiting company. And, I am genuinely sorry to hear such criticisms. On the other hand, most people looking at career transitions lament the lack of response they get from technology-centric recruiting platforms like Monster, DICE, and Linkedin (there are a great many). Several years ago, the process of almost any online application realized a 90%+ non-response rate and job seekers were more frustrated by that silence more than anything else. From what I'm hearing from candidates its not getting much better - and, this includes hot hiring areas that include IT development, Accounting, and even Actuaries. In my organization we certainly like to make money. However, we typically earn it by understanding our clients and caring about candidates finding a terrific cultural fit. In fact, we guarantee our placements for a year. That requires solid work and great results. That benefits all three elements - the company, the candidate, and the recruiter. - Cork

  3. Recruiters are my second least favorite people by sinij · · Score: 4, Interesting

    Recruiters, right after realtors and used car salespeople, are my least favorite people in the world. They rarely help you, instead they frequently impede and often profit off your risks and successes.

    Fortunately, technology now allows you to bypass these people. LinkedIn allows you to directly apply to companies, without having to go through recruiters. Even small companies that normally wouldn't have online application process.

  4. Re:TL;DR "Recruiters" Suck. by CrankyFool · · Score: 5, Interesting

    I work for a tech company that, for exactly this reason, tends to hire people who've never recruited before into its recruiting group -- that way, they're less likely to be broken (we also consider hiring managers responsible for recruiting, and recruiters don't have any technical conversations with candidates).

    That said, I'm not all that opposed to blacklists, and I know that we use them ourselves. If you interview with us and make profoundly idiotic statements (I was once in a hiring loop where the candidate told the recruiter, an Asian-American woman, that he'd never hire an Asian woman because they're too diffident. After a moment's pause, he then amended to note that it wasn't that he was sexist -- he wouldn't hire an Asian-American man, either) I don't see a huge reason why we'd want to bring you in, ever again, for another position.

    (Anti-poaching agreements, though, are just evil)

  5. Bull by gurps_npc · · Score: 4, Interesting
    Recruiters job is not to help you. Nor is it to help the employers.

    Their job is not to screw up. That means they have to take the SAFE choices.

    Companies dislike training. They would rather hire someone who already has all the named skills to do the job. So they go looking for that.

    The problem is that those named skills? The reason they are named is that they have classes to teach you them.

    What corporations usually really want and need are those qualities and un-named nebulous skill that can not be taught. They are not named because their are no classes, because they can't be taught in anything less than years. Or they are innate qualities - like intelligence and creativity - that people are born with.

    As a direct result, recruiters go looking for the one thing they should NOT look for - the people that have the sills that can be taught. All the time ignoring the qualities and skills that can not be taught.

    As for messing up an interview - that is just plain bad luck. You get sick, you have a bad day, etc.

    Recruiters are a necessary part of a very flawed system. But they did not create the system, they merely try to make money satisfying the system.

    --
    excitingthingstodo.blogspot.com
  6. Dice could fix it by Charliemopps · · Score: 5, Insightful

    Since we have DICE in this discussion, why don't you fix it? If DICE is our friend and helping us to get a job, you could very easily change the rules to make this more worker friendly. There are only really 2 job sites, Monster and DICE. Why doesn't DICE get together with Monster and agree on some changes.

    #1. require salary info in the job posting. It's insulting and dishonest to allow employers to not even bother telling us what they're willing to pay until after the interview process.
    #2. require employers to assert that they don't use blacklists and no poaching agreements or risk losing access to your services.

    Alternatively, maybe we the workers should setup our own employment site that does protect us and then refuse to use sites like DICE and Monster. We have the power, it's our laziness that allows them to continue abusing us.

  7. There are a few very good recruiters out there... by The+Technomancer · · Score: 4, Insightful
    ...that have matched me to some awesome roles I've had. Those ones are worth their weight in gold.

    The best signs I've seen that a recruiter is quality are:


    They don't call during the workday

    They don't spam you with every gig they have available that you match a keyword search for

    They don't push back on when high salary requirements are communicated


    Those would seem to be three pretty simple signs, but it's amazing how many recruiters fail those tests, ESPECIALLY the third sign, which is arguably the most important.

    See, with open floor plans abound, calling me during the workday assures that I'm not going to get to talk to you (and everyone suspects the person stepping away from his desk all the time to take calls of looking for a new gig). The spray-and-pray recruiting method tells me that you don't give a crap about actually mapping people to jobs, you just want as many "sales" as possible.

    Finally, any recruiter that pushes back on pay requirements is afraid of losing their entire commission by having what seems to be a good match go up in flames over the candidate going for top dollar -- after all, they don't have an incentive to get you the best possible salary they can (even though they'l all say that), but they have the incentive to get you to accept an offer as fast as possible to bring in a constant stream of commissions. Negotiations falling apart over, say, asking for $160,000/yr rather than settling for $150,000/yr means that if they're seeing a 5 percent commission on first year's salary, means they're risking $7,500 to push for your extra ten grand, which only gets them another $500 if successful.

    --
    Any sufficiently advanced technology is indistinguishable from magic.

    -- Arthur C. Clarke