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Vandalism In Arizona Shuts Down Internet and Phone Service

schwit1 sends news that vandalism on the outskirts of Phoenix, Arizona knocked out internet and telephone service for hours across much of the state's northern region. ATMs, credit card functionality, and emergency services were all affected. Officers are trying to determine who cut through a pipe containing a fiber-optic cable on the outskirts of the city, leading to the outage on Wednesday, which hit northern Phoenix and large parts of the north of Arizona. ... The four-inch-thick pipe, which carries a CenturyLink cable, was found sliced through in an area where it is exposed to the elements as it crosses a desert wash about a quarter of a mile from a residential area, Holmes said. Police said the investigation is in its early stages, but that the pipe may have been vandalized by thieves looking to steal metal.

133 comments

  1. Queue it up by Anonymous Coward · · Score: 2, Funny

    "Act of terrorism!"

    1. Re:Queue it up by Anonymous Coward · · Score: 1

      Exactly and the penalty should be 17 rounds of 9mm in the head at point blank.

    2. Re: Queue it up by Anonymous Coward · · Score: 0

      Nice try, NSA.

    3. Re: Queue it up by garyisabusyguy · · Score: 2

      More than likely tweekers looking to get salvageable metal, they are pretty damned persistent and copper bundles bring a heck of a lot of money as long as the salvage yard is willing to look the other way

      --
      Wherever You Go, There You Are
    4. Re:Queue it up by The+Grim+Reefer · · Score: 1

      Exactly and the penalty should be 17 rounds of 9mm in the head at point blank.

      Well, they were looking for metal.

    5. Re: Queue it up by Bengie · · Score: 2

      -20f nights and 0f days are great at keeping hard core druggies away from here. Nearly all of our crime are along the lines of some bored teenagers trying to lift candy bars at Walmart. I remember this one time that someone was actually shot and killed. That one murder filled the news papers of several local counties for months. It was my first time ever hearing of one happening locally.

    6. Re: Queue it up by garyisabusyguy · · Score: 1

      Yep, warm winters cause an influx of derelicts to Phoenix hoping to avoid freezing to death elsewhere. A (normally up) construction market and people just loosing steam on the way to California makes for a volatile mix in AZ. Once that summer sets in the 110+F exterior temps result in the overheated people think they are in the wild west and shootings become so standard that they don't even make the evening news

      --
      Wherever You Go, There You Are
    7. Re:Queue it up by davester666 · · Score: 0

      only if the guy who cut the pipe is Muslim.

      if not, he's only a wack-job.

      --
      Sleep your way to a whiter smile...date a dentist!
    8. Re:Queue it up by Anonymous Coward · · Score: 0

      17 rounds should also go to the sysadmin that thought a single fiber link was a good idea, lol. No redundancy in something with that much traffic going through it should be some sort of "IT sin".

    9. Re: Queue it up by Bengie · · Score: 1

      Cold temps suddenly seem much more bearable.

    10. Re:Queue it up by Anonymous Coward · · Score: 1

      Muslims can't commit terrorism.
      It's only terrorism if it was done by a right-winger.

    11. Re:Queue it up by eric_harris_76 · · Score: 1

      Or 9 rounds of 17mm. Since we're being silly, and all.

      --
      There's no time like the present. Well, the past used to be.
    12. Re:Queue it up by pdunkin · · Score: 1

      Respectfully disagreeing. I doubt it was a sysadmin who thought a single fiber was a good idea -- you know it's going to be the sysadmins who have to clean up the mess. More likely, some bean counter vetoed the redundancy to save a few bucks.

  2. Noooo, not the life link by Anonymous Coward · · Score: 0

    Unfortunately this part of life, I have seen so many fibre cuts it is not funny. People can argue for redunancy, but there is only so much you can do.

    1. Re:Noooo, not the life link by Bengie · · Score: 3, Insightful

      Shouldn't an ISP have at least 2 and preferably 3 or more separate trunk links?

    2. Re:Noooo, not the life link by thegarbz · · Score: 1

      Depends on the geography and the demographics. In a large city or along a coastline, or on edges of countries ISPs actually have a reasonably nice network topology where any one cut to a trunk may reduce speed but may not necessarily cut services. If you're on the edge or part of a city or state that is wired directly through then there's every chance the other end doesn't have a loop back to some network.

      Laying fiber is very VERY expensive. Many companies will chose not to do it at all and instead lease it from a single owner. As nice as it would be it isn't always financially feasible to have complete redundancy.

    3. Re:Noooo, not the life link by stoatwblr · · Score: 1

      "Should do" and "cheapest option" are usually diametrically opposed.

      When there's no effective competition to the telco there's no pressure to keep things robust in the face of failure.

  3. ISIS! by Anonymous Coward · · Score: 0

    Obviously this was the work of terrorists plotting to disable the NSA.
    Better call the TSA! They will make short work of it!

  4. One Pipe to Rule Them All by Anonymous Coward · · Score: 0

    One Pipe to bind them.

    1. Re: One Pipe to Rule Them All by Anonymous Coward · · Score: 0

      A crack pipe?

  5. stealing sheet metal? nah! by frovingslosh · · Score: 2, Funny

    More likely it was just someone that AT&T pissed off. Just ask AT&T for a list of all the people they have screwed and you'll have an abundance of suspects.

    --
    I'm an American. I love this country and the freedoms that we used to have.
    1. Re:stealing sheet metal? nah! by jklovanc · · Score: 2

      They probably thought the pipe had copper wire in it. There are lots of copper thieves.

    2. Re:stealing sheet metal? nah! by Anonymous Coward · · Score: 2, Funny

      Not sure if AT&T will hand out a list of all their customers...

    3. Re:stealing sheet metal? nah! by rmdingler · · Score: 1

      They probably thought the pipe had copper wire in it. There are lots of copper thieves.

      Definitely, AT&T customers, then...

      --
      Happiness in intelligent people is the rarest thing I know.

      Ernest Hemingway

    4. Re:stealing sheet metal? nah! by Anonymous Coward · · Score: 0

      Sadly I may agree with you if i could make AT&T pay for the trouble they have put me through I would. However this is not a method I would use, it inconveniences their customers and not the company. It's only a few thousand dollars to fix this. (as it is already exposed) However, it took down many of the business websites, and personal communications to a multitude of people in my area, and interfered with emergency services as well. Something I would not want on my hands. Personally I feel a virus that prevents anyone from signing up for their services, upgrading, or anything that could possibly increase a bill. (Cancellations should still be allowed) Would be preferred as it would protect consumers and hurt the company where it counts.

      It's more likely that this was just plain copper thieves, something that has been common in areas around here for some time.

    5. Re:stealing sheet metal? nah! by Locke2005 · · Score: 1

      AT&T complete list of customers? Yeah, that will REALLY narrow it down!

      --
      I've abandoned my search for truth; now I'm just looking for some useful delusions.
  6. Am surprised this isn't more common... by Anonymous Coward · · Score: 3, Informative

    Where I live, metal thefts are fairly commonplace, although requiring recycles to keep ID records has helped. If there isn't a guard at a construction site, it won't be surprising for any copper to disappear, as well as A/C condenser units smashed open with the compressor gone.

    Of course, the thieves that were looking for fiber really don't know/care what they cut... they just realize they are not getting a gob of meth for it.

  7. Copper thieves for sure by Anonymous Coward · · Score: 0

    Without a doubt it was some meth(or whatever druggie is native to the region) heads looking to steal some wire to sell to a scrapper.

    That sort of crime is endemic to most rural/impoverished/remote regions of the US now.

    1. Re:Copper thieves for sure by by+(1706743) · · Score: 1

      Yet another reason to switch to fiber...

    2. Re:Copper thieves for sure by Anonymous Coward · · Score: 1

      Yes, but in the meanwhile this doesn't do anything to prevent braindead junkies from hacking up any line they find in search of copper wire.

      Sure after a quick slice to check they'll leave the cable in the ground, but this is fibre we're talking about after all. The damage has already been done.

  8. Thieves looking to steal metal? lolwut? by kuzb · · Score: 0

    That doesn't even make sense. There have got to be a bunch of easier ways to steal metal than going out of your way to find the exposed pipe that just happens to contain out a bunch of important fibre.

    These police are complete fucking idiots if they think this was the motive. It's quite obvious the objective wasn't theft, it was just to cause damage.

    --
    BeauHD. Worst editor since kdawson.
  9. Surely it's obvious... by Anonymous Coward · · Score: 3, Funny

    Fibre-seeking llamas!

  10. happens all the time, even around you by swschrad · · Score: 4, Informative

    meth heads have all the concentration and none of the frontal lobe action, they even try to steal live high-tension lines. which are aluminum around a steel core, nothing there but electrocution, folks.

    my sleepy little weekly has a copper theft just about every other week when it's not cold enough to kill outside. cut open a container, clamp the wire to a bumper, and GO! that's even easier than breaking into a vacant house and cutting all the wire and plumbing out, although the little darlings probably are stripping that 24 gauge for days before they can sell it as bare wire.

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
    1. Re:happens all the time, even around you by Anonymous Coward · · Score: 4, Informative

      No one strips 24 gauge wire to recycle it. Not even meth heads. They burn the insulation off.

    2. Re: happens all the time, even around you by Anonymous Coward · · Score: 1

      But that's illegal!

    3. Re: happens all the time, even around you by The+Grim+Reefer · · Score: 1

      But that's illegal!

      I don't think they're too worried about the legality of burning insulation when they've already stolen copper to support their meth addiction.

    4. Re: happens all the time, even around you by VernoWhitney · · Score: 1

      Whoosh!

    5. Re:happens all the time, even around you by mirix · · Score: 1

      they even try to steal live high-tension lines. which are aluminum around a steel core, nothing there but electrocution, folks.

      Aluminium is 30+ cents a pound, that's enough to buy some glass. They'll have to steal 10x as much to make the same money, but...

      --
      Sent from my PDP-11
    6. Re:happens all the time, even around you by Anonymous Coward · · Score: 0

      No one strips 24 gauge wire to recycle it. Not even meth heads. They burn the insulation off.

      As a bonus, the copper will act as a catalyst to form dioxins. There was a recycling facility in IL that didn't properly segregate its copper and was responsible for dioxins detected in breast milk very far away.

    7. Re:happens all the time, even around you by Anonymous Coward · · Score: 0

      No one finds 24 gauge wire in houses, though, so no worries.

  11. Re:Thieves looking to steal metal? lolwut? by jklovanc · · Score: 2

    Fibre look like copper to the ignorant

  12. Re:Thieves looking to steal metal? lolwut? by Gravis+Zero · · Score: 1

    These police are complete fucking idiots if they think this was the motive. It's quite obvious the objective wasn't theft, it was just to cause damage.

    Never attribute to malice that which is adequately explained by stupidity/greed.

    --
    Anons need not reply. Questions end with a question mark.
  13. Re:Thieves looking to steal metal? lolwut? by Grishnakh · · Score: 4, Informative

    No, it was most likely metal thieves. There's tons and tons of them in Phoenix, since that city is chock full of meth-heads and illegal aliens, both of whom steal any metal they can get their hands on so they can take them to the metal recyclers in South Phoenix and get a few bucks. They've had all kinds of problems with metal theft there for a long time; not only are new-home construction sites frequently burgled of their wire and copper pipe, they've even resorted to stealing catalytic converters from vehicles in parking lots (using a portable reciprocating saw).

    There's been lots of cases of metal thieves trying to steal electric wire from high-voltage installations and being killed in the process.

  14. Net Neutrality by Anonymous Coward · · Score: 1

    So much for net neutrality, it did not end well in Arizona.

    1. Re:Net Neutrality by Em+Adespoton · · Score: 3, Funny

      How so? Everyone gets the same speed....

    2. Re:Net Neutrality by rmdingler · · Score: 1

      Crafty.

      --
      Happiness in intelligent people is the rarest thing I know.

      Ernest Hemingway

    3. Re:Net Neutrality by bill_mcgonigle · · Score: 1

      How so? Everyone gets the same speed....

      It's almost as fair as the toilet paper supply in Venezuela, Comrade!

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
  15. Re:Thieves looking to steal metal? lolwut? by Anonymous Coward · · Score: 0, Informative

    You might want to try out some grammar and punctuation while calling others ignorant.

  16. Re:Thieves looking to steal metal? lolwut? by mjwalshe · · Score: 1

    One way of stealing is hook up a pickup truck and try and pull long lengths of copper wire out of the conduits

  17. Re:Thieves looking to steal metal? lolwut? by TechyImmigrant · · Score: 2

    That doesn't even make sense. There have got to be a bunch of easier ways to steal metal than going out of your way to find the exposed pipe that just happens to contain out a bunch of important fibre.

    These police are complete fucking idiots if they think this was the motive. It's quite obvious the objective wasn't theft, it was just to cause damage.

    Or maybe they were smart criminals who had some other crime to perform but wanted the communications of the emergency services to be impaired before they got down to some serious doing of crimes. There may be a bank somewhere in Northern AZ that is still trying to call the police.

    --
    I should use this sig to advertise my book ISBN-13 : 978-1501515132.
  18. Re: Thieves looking to steal metal? lolwut? by Anonymous Coward · · Score: 0

    Shut, up, you, grammar, nazi.

  19. Re:Thieves looking to steal metal? lolwut? by Anonymous Coward · · Score: 0

    >That doesn't even make sense. There have got to be a bunch of easier ways to steal metal than going out of your way to find the exposed pipe that just happens to contain out a bunch of important fibre.

    >These police are complete fucking idiots if they think this was the motive. It's quite obvious the objective wasn't theft, it was just to cause damage.

    You might be right. But.
    It doesn't have to make sense, and you are wrong to dismiss it by projecting your own knowledge on the perps. It is definitely within the realm of possibility that it was metal thieves, this sort of shit happens all the time. In BC we've had metal thieves use trucks to pull up buried wire around radio sites. They'll open lamp posts to steal wire. They'll steal anything that isn't nailed/buried/bolted down and sometimes even that's not enough.

  20. Re:Thieves looking to steal metal? lolwut? by garyisabusyguy · · Score: 4, Interesting

    A friend of mine was trying to 'help out' some down on their luck folks and they said 'thank you' by ripping all of the copper out of her rental house. She replaced it all with PVC and they came back and ripped out the walls again expecting there to be copper in there.

    Tweekers have an incredibly high level of motivation and a relatively low level of guilt for the things they are willing to do for money

    --
    Wherever You Go, There You Are
  21. Huh? by Anonymous Coward · · Score: 0

    No redundancies?

    1. Re:Huh? by roc97007 · · Score: 2

      No redundancies?

      Redundancies cost money.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    2. Re:Huh? by TechyImmigrant · · Score: 1

      No redundancies?

      Redundancies cost money.

      They do if your accounts are worth what they are paid.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
  22. Not Length, Not Girth by pipingguy · · Score: 3, Funny

    Four inch DIAMETER pipe. With piping, the hole goes on the inside.

  23. Re:Thieves looking to steal metal? lolwut? by roc97007 · · Score: 2

    "just to cause damage."

    Or perhaps, to see how much damage it would cause, and how long it would take for the city to recover.

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
  24. Ahhh. That's refreshing! by Anonanonaon · · Score: 1

    In these days when grade school kids are handcuffed for "Acts of Terror", a nice ol' bit of vanilla vandalism makes for a pleasant change of pace.

  25. Single point of failure by wvmarle · · Score: 5, Insightful

    So all those important communication lines went trough a single pipe, with no backup, and that pipe was fully exposed to boot? That's just asking for trouble.

    1. Re:Single point of failure by thegarbz · · Score: 1

      The alternative is asking for bankruptcy. Running communications lines is about the most expensive part of any telecommunications / power infrastructure. This is one area where doing the minimum possible is the only financially sound move.

      People will complain no end about service interruptions, but will complain even more when their bills or taxes go up as a result of mitigating the disruptions.

    2. Re:Single point of failure by Anonymous Coward · · Score: 0

      Ya because the electric, cable, and phone companies are on the edge of bankruptcy. How dense can you be. You get pretty solid return on investment, most of the time with a government backed monopoly.

    3. Re:Single point of failure by rsmith-mac · · Score: 1

      From what I understand it was buried, with the thieves having dug it up. So it wasn't fully exposed.

    4. Re:Single point of failure by Anonymous Coward · · Score: 0

      So all those important communication lines went trough a single pipe, with no backup, and that pipe was fully exposed to boot? That's just asking for trouble.

      Considering CenturyLink, this isn't surprising at all.

    5. Re:Single point of failure by bill_mcgonigle · · Score: 2

      The alternative is asking for bankruptcy.

      I can just about guarantee you that several buyers of bandwidth in Phoenix had contracts with the people who owned this fiber and those contracts specified multiple redundant paths out of the city.

      Odds are we're looking at backup system failure or contract fraud. Probably the former.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    6. Re:Single point of failure by sjames · · Score: 2

      Finally! Someone noticed. Half the state dependent on a single fiber out in the middle of nowhere. What the hell?!?

      To make it worse, it sounds like it was all communications. Cell, landline, and internet. Every egg in that one basket.

      Surely there should have been at least a second cable somewhere.

    7. Re:Single point of failure by Anonymous Coward · · Score: 0

      The alternative is asking for bankruptcy. Running communications lines is about the most expensive part of any telecommunications / power infrastructure. This is one area where doing the minimum possible is the only financially sound move.

      Adding armor to the exposed section would almost certainly cost less than the repair of a bundle of
      fiber.

      Don't quit your day job, son, your reasoning ability is shit.

    8. Re:Single point of failure by Bengie · · Score: 2

      Running fiber is about 40% of the overall cost of a fiber last mile network. Trunks are relatively cheap compared to the last mile network. Customer support is the single most expensive part of an ISP. Keeping customers happy is the best way to keep costs down.

    9. Re:Single point of failure by Anonymous Coward · · Score: 0

      About a decade ago a grad student made a map of these points of failure for various types of networks and utilities as his thesis project. Last news I hears about it was that it was not allowed to be published for national security reasons and the poor kid had to start all over. Information like that could have prevented this from happening.

      I don't have a citation, probably saw it on slashdot like everything else.

    10. Re:Single point of failure by Anonymous Coward · · Score: 0

      Why force him to "start over"? I mean, give him his degree while also classifying his work. No one has problems with that, and it is standard practice if you get your degree in weapons research. Sure, he don't get to publish in an open journal, but could still get the degre. . .

      This sort of thing just make people angry - and motivating them to sell the work to IS in order to finance another year of degree work.

    11. Re:Single point of failure by Anonymous Coward · · Score: 0

      I'm guessing his program/institute was unwilling to grant a degree for classified work. There's no publication for them to point at and brag about when trying to recrute future dropouts.

    12. Re:Single point of failure by Solandri · · Score: 1

      The alternative is asking for bankruptcy. Running communications lines is about the most expensive part of any telecommunications / power infrastructure. This is one area where doing the minimum possible is the only financially sound move.

      Why are you assuming they'd have to run additional communications lines to gain reliability? All they had to do was put half the lines in one pipe, and the other half in another pipe buried parallel to but (say) 3 feet away. Yes it would've been more expensive, but only slightly. It wasn't just vandalism that was a risk. The failure could've been precipitated by corrosion, a fire, a mouse getting in and chewing cables, etc. All of which make a case for splitting the cables among multiple pipes.

    13. Re:Single point of failure by thegarbz · · Score: 1

      Fibre is built only as bandwidth requires it because it is bloody expensive. There were likely multiple fibres but rarely if ever can they be considered true "backups" with the main going down, the backup suffers from instant congestion which with the bandwidth we're talking about is crippling. There are entire countries without this kind of redundancy, let alone a state which is mostly desert.

    14. Re:Single point of failure by thegarbz · · Score: 1

      Everything is relative. The last mile network is incredibly expensive. Your comment doesn't change the economics of running a fibre one bit.

      Also no the customer support part of running an ISP is only the most expensive part depending on how you do accounting. See customer support is one of the few true Revex costs for an ISP. Ongoing support does not contribute to the ISP's value as a company, it's just a cost of doing business. This cost is dwarfed by the cost of the infrastructure unless you lease all of it. Where you are the builder of infrastructure, those costs are Capex and result in a lovely asset base which depreciates over time and gives for some nice tax advantages, not to mention government kickbacks.

      So yes Customer Support is the single most expensive part of an ISP, if you are an accountant.

    15. Re:Single point of failure by thegarbz · · Score: 1

      Slightly typically works out to be about 50-70% depending on geology. The lionshare of the cost of trenching is the labour with only a small part being engineering, and approvals (this assumes you own the rights to the land or otherwise have approvals to dig, if you don't then disregard this post).

      But really the problem with fibre is rarely ever any of the things you list. Typically it is an excavator which digs up fibre and causes an outage. You don't get fire in underground systems which don't generate heat, corrosion is effectively a non issue, rodents shouldn't have access when things are direct buried and the network is typically out of the elements.

      Outages are typically man made, though it's not common for metal thieves to pull out a fibre trunk. This one is a bit new.

  26. Likely 4 inch "Trade Size", actually... by Ellis+D.+Tripp · · Score: 1

    Which doesn't have either an inside or outside diameter of exactly 4".

    --
    Remember "News for Nerds, Stuff that Matters"? Help make it a reality again! http://soylentnews.org
    1. Re:Likely 4 inch "Trade Size", actually... by pipingguy · · Score: 1

      It's called nominal pipe size and you can see wall thicknesses here: http://www.engineersedge.com/p...

      The outside diameter remains the same to simplify joining.

      Of course it could just have been thin wall tubing or conduit also, but it definitely wasn't "four inch thick" pipe...

  27. Re:I dont think it was kids. by Anonymous Coward · · Score: 4, Informative

    RTFA. Pipe was exposed where it crossed a dessert wash. And only a quarter mile from a residential area. Please, put the tinfoil back in the box, and try again.

  28. live by the wire by turkeydance · · Score: 1

    and WireThatFails by the wire.

  29. Re:I dont think it was kids. by rmdingler · · Score: 3, Funny
    Your response was cogent, logical, and a sound observation. GP's was needy and conspiratorial.

    And you are down (-4) moderations, if we were keeping score.

    If you infer from this example that even smart people are drawn to the superstitious and contrived, then at the very least, your reading comprehension skills are sound.

    --
    Happiness in intelligent people is the rarest thing I know.

    Ernest Hemingway

  30. "exposed to the elements" by Anonymous Coward · · Score: 0

    Why is such an important pipe exposed to the elements?

    I wouldn't be surprised if some random jerk got bored, saw a small pipe, and just cut it for laugh.

    Dear idiots, the secret is to hide important stuff from plain view, so random jerks don't fuck with your shit. Morons.

    1. Re:"exposed to the elements" by turkeydance · · Score: 1

      random jerks are the employees.

    2. Re:"exposed to the elements" by danlock4 · · Score: 1

      Quoting from the article linked to in the summary:

      "The CenturyLink-owned cable — actually, a set of cables bundled together in a black jacket a few inches in diameter — was buried several feet under the rocky soil in a dry wash, about a quarter-mile from the nearest houses and a couple of miles from an outlet mall."

      So "several feet under the rocky soil" ... that sounds like it'd be a pain to access, unless the dry wash is just rocks and sand.

      --
      To .sig or not to .sig, that is the question.
    3. Re:"exposed to the elements" by Anonymous Coward · · Score: 0

      Thank you for RTFA kind sir.

    4. Re:"exposed to the elements" by Anonymous Coward · · Score: 0

      In Washington State there is a similar cable connecting eastern Washington with the rest of the country in a similarly exposed frequently used hiking/biking trail.

  31. Re:I dont think it was kids. by Anonymous Coward · · Score: 0

    FTFS:

    "The four-inch-thick pipe, which carries a CenturyLink cable, was found sliced through in an area where it is exposed to the elements as it crosses a desert wash about a quarter of a mile from a residential area."

    Moron.

  32. The Internet of Things by Applehu+Akbar · · Score: 1

    Critically needs the ability to detect threats to itself and call authorities while the perps are at least still in the area. And yes, this would include strapping a bomb to a cable.

  33. Re:Thieves looking to steal metal? lolwut? by Grishnakh · · Score: 1

    Yep, tweekers are pretty much a lost cause.

    It's not just copper piping they can steal; they'll also steal electrical wiring. Nothing's too small or low-value for them.

    Also, I don't think you can replace copper with PVC; you can use some other stuff, like PEX, but PVC isn't used for high-pressure supply piping as far as I know, at least not inside walls. I have seen it used for irrigation systems though. I think the problem is that you can't use PVC for hot water supply lines.

  34. Re:I dont think it was kids. by Anonymous Coward · · Score: 0

    Meth, not math. Tweakers will steal anything they think they can recycle. I say every one who pisses hot should be summarily executed.

  35. Re:Thieves looking to steal metal? lolwut? by jonwil · · Score: 1

    The answer to fixing this problem is to require scrap metal dealers to be licensed (with strong penalties for anyone who isn't) and to require all transactions to be recorded along with the ID of the seller. Its already done in many jurisdictions for pawn shops (where you need a license to operate one and where sellers have to provide ID when they sell it, why should scrap merchants be any different.

  36. Re:Thieves looking to steal metal? lolwut? by hawguy · · Score: 1

    That doesn't even make sense. There have got to be a bunch of easier ways to steal metal than going out of your way to find the exposed pipe that just happens to contain out a bunch of important fibre.

    These police are complete fucking idiots if they think this was the motive. It's quite obvious the objective wasn't theft, it was just to cause damage.

    How do you know if the conduit contains copper wire or fiber until you cut it open?

  37. Re:I dont think it was kids. by wasteoid · · Score: 2

    RTFA. Pipe was exposed where it crossed a dessert wash. And only a quarter mile from a residential area. Please, put the tinfoil back in the box, and try again.

    What sort of dessert was it? I like chocolate wash personally.

  38. Re:Thieves looking to steal metal? lolwut? by Firethorn · · Score: 2

    I think the problem is that you can't use PVC for hot water supply lines.

    That's where you use CPVC. It's stronger than straight PVC as well as resistant to higher temperatures. My old house was plumbed in CPVC.

    It's generally a tan color as opposed to white for PVC. The GP probably either didn't know or care about the 'minor' difference - it's still PVC. ;)

    --
    I don't read AC A human right
  39. Re:Thieves looking to steal metal? lolwut? by Anonymous Coward · · Score: 0

    > that city is chock full of meth-heads and illegal aliens, both of whom steal any metal they can get their hands on

    You must have a real hell of an inner life.

  40. Re:Thieves looking to steal metal? lolwut? by garyisabusyguy · · Score: 1

    Good point, I just remember seeing something that wasn't metal peeking through the holes in the drywall

    --
    Wherever You Go, There You Are
  41. careless talk costs lives. by johncandale · · Score: 1

    it's people like you that think it's okay for public cops to kill someone for selling loose ciggs

    1. Re:careless talk costs lives. by Anonymous Coward · · Score: 0

      Selling loose cigs != millions of man hours of lost productivity.

      Sorry son, try again.

      And, believe it or not, the life insurance industry has placed a finite monetary value on a human life. If you incur that much damage intentionally, maybe you should be shot.

    2. Re:careless talk costs lives. by CBravo · · Score: 1

      And here we have Schrodingers cat dilemma. If this comment is true, it has some worth to it. If it is false, it means that many Slashdotters' time is wasted over nothing. Maybe even surpassing the money-limit damage you just mentioned. The things a posting may trigger (pun intended).

      --
      nosig today
  42. Missing redundancy by Anonymous Coward · · Score: 0

    This article shows a lack of redundancy in our internet topology.

  43. Pipe may have been vandalized by thieves? by lippydude · · Score: 1

    "Police said the investigation is in its early stages, but that the pipe may have been vandalized by thieves looking to steal metal."

    Naw, it was a botched NSA tapping operation gone wrong link

  44. And this by Anonymous Coward · · Score: 0

    Is why a single entity shouldn't have a monopoly over all the services in a single area. If there's no competing service to fall back to, everything ends in chaos when it goes down.

  45. Re:Thieves looking to steal metal? lolwut? by Anonymous Coward · · Score: 0

    Non-white Phonecian here. We are not chock full of illegal aliens.

    However we are quite known for our racism.

  46. Backups and Redundancy by IonOtter · · Score: 4, Informative

    I work for a major telecom.

    These systems *do* have backups and redundancy.

    The moment that cable was cut, the system will have started an automated load-shed and re-route at the OC-48 level and above. You'll see messages from the OC-192 trunks shifting to new routes, jumping to spares, and generally trying to route around the damage.

    The problem, is that these are OC-192 links. The smaller circuits riding them, such as 10-meg ethernet, OC3, DS3 and DS1 do not get shifted around to available trunks unless they happen to be on the 192 that gets shifted. They're essentially along for the ride.

    *IF*...(and that's a very big "if") the smaller circuit is especially critical and vital, then they can TRY to arrange a re-route and stuff it onto one of the alt-routed links. But that takes authorization from people in business suits that fly out to their weekend home in the Hamptons.

    So yes. There are backups. If there weren't, this outage would have been international news, and not just a blurb on Slashdot.

    --
    [End Of Line]
    1. Re:Backups and Redundancy by Anonymous Coward · · Score: 0

      The outage *was* international news. Slashdot may have been the first place you heard about it but it was actually being covered in major media outlets. I believe several towns lost network communications and 911 was lost in some places as well.

    2. Re:Backups and Redundancy by storkus · · Score: 3, Interesting

      You may work for a major telecom, but obviously not THIS major telecom. This is CenturyLink, formerly Qwest, formerly US Worst: they have a REPUTATION for this sort of thing. Where I work and live, JUST 5 MILES FROM DOWNTOWN PHOENIX and their Arizona corporate headquarters, we can't get ADSL because the copper is too rotted in the ground, we're too far away, and they won't install DSLAMs: we had to get bonded T1's instead. No joke.

      In this case, the fiber cut was right alongside Interstate 17, near Black Canyon City. This isn't the middle of nowhere, as you assert, but in a suburb at the edge of Phoenix metro (these days).

      As for the "backup systems", yeah right: not only was internet out, but so was phone service to the outside world. Let me repeat that again: *NO* service to Phoenix or the outside world! This includes the Navajo Nation to the New Mexico and Utah border. Including the 4 counties involved (Apache, Coconino, Navajo, and Yavapai), that is over half a million people. Cell sites and phones except for a few Verizon ones (probably mountain-top and microwave back-hauled directly from Phoenix) were all down as well.

      In fact, the fact that TFA is from San Francisco and not an Arizona paper proves this isn't just a /. "blurb", as you say. This is a (former) Baby-Bell cutting too many corners, plain and simple. I also happen to know first-hand of a few other places--some owned by Frontier (now), some a Bell system, where there is one lousy connection to the outside world and absolutely *NO* backup! Oh, and it was that way since day one, long before my grandpa was born! SONET rings? What's that?

    3. Re:Backups and Redundancy by wvmarle · · Score: 1

      Part of the problem this is not that big news may be that it's about the US, where power outages and the like are the order of the day. Just ask around on /.: how many of you Americans routinely install a UPS in your home? How many have a generator on hand? Now compare this to the non-Americans that live in what we commonly call the "developed world".

      Even emergency services were affected. Something that many Americans find so important that it's always used as a major argument against banning/jamming mobile phones in movie theatres and so, or as key reason primary school kids must carry a phone on them at all times. Even this major service was disrupted. So no matter what, something was terribly wrong here, and some company did not get their redundancies and automatic rerouting right.

    4. Re:Backups and Redundancy by Zontar+The+Mindless · · Score: 1

      So yes. There are backups. If there weren't, this outage would have been international news, and not just a blurb on Slashdot.

      I read about it yesterday at bbc.co.uk. But thanks for playing.

      --
      Il n'y a pas de Planet B.
    5. Re:Backups and Redundancy by Anonymous Coward · · Score: 0

      "I work for a major telecom.

      These systems *do* have backups and redundancy.”

      Ha ha ha ha ha ha ha ha; ahem!

      Excuse me while I wipe my joe from my keyboard.

      Backups and redundancy only exist for marketing purposes.

  47. 1995 deliberate derailment of train by Anonymous Coward · · Score: 1

    Probably not related, just throwing this out there:

    Going back to 1995, there was a pretty sophisticated deliberate deraliment of a train, including the bridging of the rails with wire to defeate the automatic rail integrity system (bridged disrupted rails with wire, so that the signals automatically sent down the rails would not detect the broken link)

    Post OKC attach I distincly remenber this incident

    http://en.wikipedia.org/wiki/1995_Palo_Verde,_Arizona_derailment

  48. Spock? by Anonymous Coward · · Score: 0

    Spock? Is that you? I thought you died!

  49. Nuclear bomb by jader3rd · · Score: 1

    The interest was designed to route around Nuclear bombs, but apparently not copper thieves.

    1. Re:Nuclear bomb by MTEK · · Score: 1

      Not just copper thieves. We're likely talking meth heads here. Which are sorta like a precursor to zombies, and everyone knows they can be a real PITA.

  50. Re:Thieves looking to steal metal? lolwut? by Anonymous Coward · · Score: 0

    They do that here at the scrap dealer. Name, address, photocopy of your ID, and a thumb print if I am not mistaken. In fact if they don't know you and the amount is for more then some nominal amount (Might be $50) they make you wait three business days before you get your check.

  51. You are wrong Sir by frovingslosh · · Score: 1

    What? You think they consider that some sort of privacy issue? Actually, they do just the opposite. They print out their customer lists and bind them into thick books. Then they "hand out" those customer lists with addresses and phone numbers to telemarketers and other nuisance callers. Want off that published customer list? OK, but it will cost you. Just another way for AT&T to screw their customers.

    --
    I'm an American. I love this country and the freedoms that we used to have.
    1. Re:You are wrong Sir by Anonymous Coward · · Score: 0

      Don't the call it a Phone Book?

  52. The fact that ONE fiber cable cut by The+Cisco+Kid · · Score: 1

    would completely cut off an entire region as large as that, shows that whoever is in charge of engineering this stuff simply doesn't understand how the Internet is supposed to work, and has no motivation to ensure it keeps working.

    Any pipe carrying traffic for that large an area, should have had multiple alternate/redundant paths - miles away, in different pipes, connecting via different peering points. The Internet is not meant to be a hierarchy or a pyramid - its supposed to be a spiderweb.

  53. Comments by srikanth311 · · Score: 1

    Why cable vision is not having redundant path for its traffic? Moreover when fiber cut has happened NOC (network operational centre) would get a loss of signal in 2 seconds. Then the operator needs to deploy field engineers immediately who could have got the info. Are these measures not taken? Now they have to splice the cable to get back the traffic.

  54. Re:Thieves looking to steal metal? lolwut? by wvmarle · · Score: 1

    Good chance the thieves found out the pipe didn't contain any copper the moment they cut it through. This is supported by the observation that, according to TFS, the pipe was just cut at one place, and nothing had been removed.

  55. Da 411 by Anonymous Coward · · Score: 4, Interesting

    I work for an agency that was impacted by this and there some oddities in what is being publicly reported vs what actually was experienced.

    The first thing is that this conduit was in a vault with a manhole and it wasn't like this conduit was just sitting out in the open for world+dog to see it.

    The next thing here is that CenturyLink does not have a redundant route up to this area and has not had a redundant path during the US West/Qwest/CenturyLink days. A redundant path is slated to come online in the next several months but will initially only serve part of this area although it would in theory bypass a cut like happened in New River this week.

    I have experienced three cuts like this with CenturyLink in my over 10 years working in this region so at some point one has to ask what a telco like CenturyLink is doing with the money and taxes collected for services.

    In this case the response by CenturyLink for information was severely lacking as it took them several hours to confirm that there was an issue. I'm not talking about calling the general help line here I'm talking about high level managers responsible for major CenturyLink systems here. Now I get that something like this causes chaos but it isn't comforting if high level CenturyLink minion X says something to the effect of 'something is wrong, will let you know when it is fixed, bye'.

    Another interesting thing was that this outage took out more than Internet such as dial-tone (local like PRI based and obviously long distance), 911 services (not widely reported but true), cell carriers, local cable companies, etc.

    It was pretty obvious that ye olde central office locally is just a digital switching point and the brains for these services are elsewhere. I'm not sure if cell carriers like Sprint, cable companies, etc were using the same fiber conduit or cables or if they have their own cables in the impacted conduit but they definitely took a hit as well during the outage.

    Physically there are not backups at this time and quite a few outage maps for CenturyLink showed congestion in Phx, Denver, and Seattle during the cut. I don't know if Denver and Seattle were related to this meaning CenturyLink shuttles traffic up this same route to Vegas, Utah, etc or if these were related to other issues, router meltdowns due to the link being severed, etc.

    Socially this was interesting as it had a large financial impact - no ATM, no POS, etc - and really highlights how dependent we have become for digital connections as the backdrop for everyday life.

    I don't suspect that this was North Korea, Mexican cartels, etc although one municipality did call out their SWAT team initially as maybe they thought this was the big one, Red Dawn or something like that.

    Lastly, I have seen a picture of the cut conduit, again in a vault, and while it is possible that it was metal thieves I'm not sure I buy that as the conduit isn't copper and there are plenty of more lucrative ways to swipe some metal since the length of pipe we are talking about here is fairly small and there is the matter or having the cables in the pipe.

    Maybe really dumb criminals (pipe could contain water, electrical, etc, no way to tell by looking at it), dumb criminals who thought this was copper cable in the conduit, or someone trying to make CenturyLink look bad (not a high bar to jump mind you).

    No bueno all around and the telcos collectively need to get off their butts and put in properly secured infrastructure with, wait for it, multiple physical paths.

    Anonymous here for obvious reasons...

    1. Re:Da 411 by Anonymous Coward · · Score: 0

      Good comment. Just for a history lesson the same thing happened back in the late 80's in downtown Phoenix when a backhoe cut this same line that knocked out all of Northern Arizona. They were down for more than 24 hours if I remember correctly. This was when they were building the downtown part of the 202 freeway. No surprise here that the Baby Bell has maintained the same single point of failure design approach for now almost 30 years.

  56. Re:Thieves looking to steal metal? lolwut? by Rich0 · · Score: 1

    The answer to fixing this problem is to require scrap metal dealers to be licensed (with strong penalties for anyone who isn't) and to require all transactions to be recorded along with the ID of the seller. Its already done in many jurisdictions for pawn shops (where you need a license to operate one and where sellers have to provide ID when they sell it, why should scrap merchants be any different.

    They should also have a delay before payout, with appointments required for the time to pick up the money. I imagine that even a one week delay would be enough to allow utilities to track down sales of stolen goods, and then the police can be waiting when the guy shows up to collect.

    Stuff like this isn't going to be a problem for anybody legit. Electricians aren't going to trips to the dealer to sell one coil of wire, and be desperate for their $50.

  57. Re:Thieves looking to steal metal? lolwut? by brumaster4518 · · Score: 1

    I have been a Cell Tower tech for about 14 years in AZ, with rural areas we have a lot of outages due to copper theft. It is obvious you are from phoenix if you use the term south phoenix. I'm going to disagree the quote "city is chock full of meth-heads and illegal aliens" I agree we have meth heads and illegal aliens: but the illegals for the most part working the shit jobs the tweekers don't take. Better keep an eye out for whitie and crew for the copper thefts. (This is a IT forum, sorry if your trying to push a different message)

  58. Probably done as a Imigration Protest by pebear · · Score: 1

    Mexican's mad at the Republican's holding up the Presidents amnesty cut the line in protest...

    --
    Paul E. Bahre
  59. Re:Thieves looking to steal metal? lolwut? by Anonymous Coward · · Score: 0

    Or we could, you know, just give them meth. Seriously, this is just more blowback from the failed war on drugs. If would-be tweakers could buy their fix for about the cost of a pack of cigarettes from the local Wal-Mart, they'd quickly wreck or check themselves without having to prostitute or steal. Or, hell, since they've got so much ambition, we could give the meth away but only after the tweaker successfully solved the next in a long series of math problems of gradually increasing complexity. We'd have a bunch of Paul Erdös clones before you know it.

  60. Re:Thieves looking to steal metal? lolwut? by Anonymous Coward · · Score: 0

    My ex-wife was a tweeker. She hit bottom (repeatedly) and about a decade after we split up she was arrested for identity theft, manufacturing IDs and bank fraud.
    She got time and managed to get her probation transferred to a Blue state where her invalid mother lived and she could provide care for her as part of the state welfare system.

    Her Blue state probation involved medical and mental health treatment, where they identified her as ADHD and placed her on Ritalin.
    She has not relapsed to street drugs in the decade since, maintains a job and a has a stable residence

    They essentially traded out an expensive and illegal street drug for an inexpensive and legal pharmaceutical, the outcome in general has been a positive one.

    My take away from all this is that red state solutions sound good in the short term (and get asshats elected), but in the long term are generally failures as public policy

    btw, AZ (where the copper thefts are occurring) is one of them damn red states

  61. "Looking to steal metal"??? by Locke2005 · · Score: 1

    Fiber optic cables are glass in a plastic sheath run through a PVC pipe... other than the connectors, I wasn't aware there was any metal involved. Are the morons stealing metal to buy meth really that stupid? (By this way, this is yet another reason why fiber is superior to cable -- used fiber optic cable has very little resale value, but used copper becomes more precious every day.)

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
  62. Re: Thieves looking to steal metal? lolwut? by Locke2005 · · Score: 1

    William Shatner? Is that you? I recognize your speaking/punctuation style!

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
  63. Re:Thieves looking to steal metal? lolwut? by Locke2005 · · Score: 1

    That would have helped my friends. They had several dozen used bicycles they were shipping to Africa sitting behind the container they were loading. Some idiot came along and threw them in the back of a truck and took off. The police traced them to a metal recycler which paid the guy like $139 and immediately shredded all bicycles, so by the time the police got there, there was nothing to recover. Sigh. Had another meth head that took a hacksaw to a $30,000 bronze statue to sell as scrap for $100. It's depressing that morons are willing to do so much damage for so little gain; I'm sure the people that have had the copper stripped out of their houses feel the same way.

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
  64. Re:Thieves looking to steal metal? lolwut? by Rich0 · · Score: 1

    It's depressing that morons are willing to do so much damage for so little gain.

    Here is the thing - they're not morons - they're sociopaths. The morons are the rest of us for not making simple legal changes to prevent this nonsense, largely because the beneficiaries of this theft want it to continue.

  65. Psychological Quickening Test by TheRealHocusLocus · · Score: 1

    Inspired by this cry wolfy article by Illuminati seer Dave Hodges, I devised a simple psychological test for paranoid perception of current events, and it was so popular in my own mind I decided to share it.

    ________

    1. Major area of Northern Arizona recently experienced a complete outage of Internet, land-line phone and some cell phones. The fault was traced to a field where someone had dug up a cable and cut partway through it. Why?

    A: An idiot with a hacksaw intending to steal copper
    B: Covert beta test for implementation of Martial Law

    ________

    2. A call is received by the Fire Department for a cat in tree. They arrive at the correct address and there is a tree but no cat. What has happened?

    A: The cat has gathered its courage and climbed down the tree
    B: Covert beta test for implementation of Martial Law

    ________

    3. On an evening of gentle breezes, dogs in the neighborhood have begun howling, but there is no moon, siren or train. What is the most likely cause?

    A: Female dog in heat
    B: Covert beta test for implementation of Martial Law

    ________

    Note on answers and scoring: Congratulations, you did really well!

    --
    <blink>down the rabbit hole</blink>