RadioShack Puts Customer Data Up For Sale In Bankruptcy Auction
itwbennett writes For years, RadioShack made a habit of collecting customers' contact information at checkout. Now, the bankrupt retailer is putting that data on the auction block. A list of RadioShack assets for sale includes more than 65 million customer names and physical addresses, and 13 million email addresses. Bloomberg reports that the asset sale may include phone numbers and information on shopping habits as well. New York's Attorney General says his office will take 'appropriate action' if the data is handed over.
I guess I'm glad I'd just make names up
Over the years I've refused to give retailers my information. Hopefully I won't have to be proven right.
For having either refused to give them my information, or giving them made up info. And they've just guaranteed that I do this with all other stores from which I make cash purchases.
Because the reward is they SHIT ON YOUR PRIVACY..
Don't worry, it's all from the 1980's.
I bought only an item by them many years ago, and I paid cash :-)
Despite privacy policy, RadioShack customer data up for sale in auction Data includes names, phone numbers, mailing and e-mail addresses, and purchases. http://arstechnica.com/tech-po...
Man this reminds me of news from the old fuckedcompany.com and internal memos days; companies selling all their hardware and forgetting they had customer data on hard drives.
Johnny Cash
123 Anywhere St
Frankfort, IL
Dagwood Blues
1060 West Addison Street
Chicago, IL 60613
(Elwood was too obvious to store managers)
George Bush
1600 Pennsylvania Avenue
Chicago, IL 60611
(Address verification on SCO Unix 3? HA!)
65 million customers? i'd think there'd be like 6.5 Radio Shack customers out there total.
This is why regulations, especially security and privacy and security-theater issues, must be monitored constantly and addressed immediately. Even if you trust the current management (including government), all it takes is a small management change (or government change) to bring in management that you cannot trust - or, worse, that you can be absolutely sure will do the opposite of what the previous management promised.
Cheaper to buy on Amazon
One scenario that I worry about with cloud providers is exactly this. The provider goes bankrupt, sells all data to someone else, and they now have all the servers and can use the container information, free, clear, with nothing the clients of the former cloud provider able to do about it legally, barring copyright violations.
Both Borders and RS both show a lesson -- yes, there is a privacy policy with company "A", but when the servers get under the ownership of a new company, that policy is out the window, and the data can be used for anything that the new owners desire. Multi-TB torrent? Perfectly legal.
If a cloud provider changes hands, I can see a new company digging through data just to extort people. Say they find a sex toy maker's customer list on a server. They can then send out a note that all customers of this maker will have their named published unless they "buy into" a privacy policy (removing the name from the list) for the low price of $99.99. Since the new company 100% owns the data, free and clear, this is perfectly legal.
How much of the rest of Borders did Barnes and Noble buy? If they bought a significant portion of Borders' business then it's not quite so egregious. If all they bought was the customer data then that's pretty bad.
Do not look into laser with remaining eye.
Can we start an organization who buys the customer list and destroys it? Except I don't want them to actually profit from this. Hmmmm...
My favorite was always
Todd Wilkinson
1 Happy Street
Fryburg, CA
"Sorry to see the Shack gone"
I'm not. Radioshack was fucking horrible in the last 20 years. High pressure commission sales staff, shitty products, questionable sales practices all the while shutting down the sale of all the items that made the store a treasure for its electronics parts. They deserved to go under, and most of us are just wondering how the hell it didn't happen sooner.
BeauHD. Worst editor since kdawson.
The proper response to "we can't sell w/o data" is to say. "Well, Mr. Cashier, put in George Bush for the name, and your own address and phone number. Unless you don't think the sale is worth your information?" If he refuses, then tell him to use the store's address and phone, and Robbie Shack as the name.
excitingthingstodo.blogspot.com
Kramer knew it all along.
Get free satoshi (Bitcoin) and Dogecoins
If you return an item to Canadian Tire (for a refund, maybe exchanges too) they also ask for your phone number. I've learned that they do this to limit the number of returns you can do (which I think is probably illegal) so I always say I don't have a phone, only Internet. The cashier always end up using the store's own phone number instead.
Get free satoshi (Bitcoin) and Dogecoins
Whenever Radio Shack asked me for my address I just said I wasn't interested in giving it to them. But a friend of mine did one better... he always wrote down the address of the White house and signed it Mickey Mouse. And the sales person dutifully entered it into the computer, no questions asked.
-Matt
Hell, they've been crap for the last 30 flippin' years.. In 1985, I got laid off from a job, and a friend who was a radio shack manager at a local store told me that they were hiring at the local Radio Shack Computer Center for a repair tech. I applied and despite having not much experience with the then-new personal computers, I got hired. I worked there for about 6 months, with my local manager happy as a clam with my work. I wound up being the go-to-guy on the small TRS-80 Model 100s that were just being introduced. All the sudden I came in one day, and my manager says to me "I gotta let you go, the guy who quit, that made the opening that we hired *you* for wants to come back.. And he's chummy with the district manager, so my hands are tied"... I was SERIOUSLY pissed as it was a great job, nice manager, and fun work, but after 6 months I was job-hunting again.. I even wrote a nastygram to the mucky-mucks in Ft Worth, which never did any good.. Since then, Radio Shack can kiss my ass...
THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
I am not a lawyer and I am only speaking of jurisdiction I am familiar with.
In the US it is usually (always ?) illegal to use deadly force to protect property. There must a threat of death or severe bodily injury to make deadly force legal. Note that certain situations imply by law that such a threat exists unless there is evidence to the contrary, ex stranger forcing their way into your home. Ie the occupant of a home is presumed by law to be acting in self defense.
A weird exception may be deadly force being legal in some jurisdictions during the suppression of a riot. Perhaps there is an implicit assumption that people are in serious danger by the very existence of a riot.
That said, a security guard may be able to use appropriate force to detain/restrain you if there is a reasonable belief that property was stolen. A citizens arrest sort of thing while awaiting the real police to show up.
"Sorry to see the Shack gone"
I'm not. Radioshack was fucking horrible in the last 20 years.
Not coincidentally my sorrow at seeing the shack gone actually started about 20 years ago :P
Nope. I paid for the products and they have no right to search me. Even at Costco, if the line is too long, I just walk out without letting them search me.
No right to search you? You mean other than the membership agreement you signed that allows you to enter their private property?
Don't confuse you having a right with Costco being polite despite you being an a-hole.
"New York's Attorney General says his office will take 'appropriate action' if the data is handed over."
So they must think handing over the data would be unlawful. Why not prevent it from happening in the first place?
Submit the customers to a lifetime of real world spam, and then do what, take action against a company that doesn't exist anymore?
Never was a big deal.
I am very small, utmostly microscopic.
This is a perfect example of why we should not be giving personal information to anyone without a VERY good reason. Even if the company you're giving it to has the best privacy policy in the world and is completely hack-proof, if that company ever goes under then you're screwed.
No, the proper response to "we can't sell w/o data" is to leave without completing the purchase.
They've been crap for a bit longer than that. Back in the stone-age days when they were the 7/11 of electronic parts stores, they were OK. Once they seriously branched out into consumer electronics (a few years before the TRS-80), their nosedive began.
I am among the people who have been amazed they didn't go under decades ago. Good riddance to a terrible company.
After all, they have to make sure that tax is paid on this transaction!
We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
It is great fun when they mob yo at the door with, "Can I help you?" to answer, "No thanks. Just shoplifting." They then follow you real close after that...
This is a sig. This is only a sig. Had this been an actual sig you would have been informed where to tune for more sigs.
Many states, including my home state of WV, have "stand your ground" laws where the bar to use deadly force is very low.
My understanding of the concept of "Stand Your Ground" is that it does not define the conditions upon which deadly force may be used. Different concepts, for example the "Castle Doctrine", define such conditions. Under the "Castle Doctrine" a person is by law considered to be in danger of death or severe bodily injury if a stranger forces his way into their home. That forcible entry into the home enables the use of deadly force. What "Stand Your Ground" adds to such concepts is whether the person is obligated to flee. Does the person enabled to use deadly force under the "Castle Doctrine" have to attempt to flee if possible to do so. "Stand Your Ground" merely say that they have no such obligation to flee.
Be aware that "Stand Your Ground" is being grossly misrepresented in the media. Partly through the normal day to day ignorance of the media (*) and partly through politics.
(*) Consider the media's abysmal coverage and discussion of anything computer related. What makes you think they do any better on any other subject matter?
At some point in the 80's I stopped giving them the info as I figured out given how often I went to Rat Shack, by the time I died I would have saved myself about two weeks of agony.
I didn't foresee the internet and was overly optimistic about Shadio Rack's retail smarts, but I'll bet I made myself a nice weekend.
"A Little Song, A Little Dance, A Little Seltzer Down your Pants" -Chuckles The Clown
Its the same with signing up to things that ask for an email address that isn't for verification.
If there really is a Blah@blah.net he fucking hates me.
Calling someone a "hater" only means you can not rationally rebut their argument.
I stopped shopping there 20 years ago solely because of their insistence on getting my name, address, phone number, and so on.
I have shopped elsewhere since then (Fry's, sparkfun.com).
Die already, Radio Shack. Just die already.
I'm glad I didn't give themmy phone number for buying a pack of batteries... What an unfortunate fall from grace...
Twinstiq, game news
Ever since the checker at Fry's caught that one of my items (the smallest yet most expensive item on my ticket) was not in my bag, I'm more than happy to let them check. It's not always a loss-prevention, treat you like a criminal, measure. In fact, having talked to the checkers quite a bit when the store is slow, I've learned that they catch people leaving without what they paid for much more often than the other way round. At least at Fry's, it truly is a customer service initiative. And yes, cashiers do face consequences for not making sure the customer leaves their register with all of their purchases.
Yeah, the cashier at home depot who looked inside my shopvac wanted to make sure it had all the parts, I'm sure.
"New York's Attorney General says his office will take 'appropriate action' if the data is handed over." So...the data cannot be sold as a single asset, but presumably is ok if bundled with a business as a going concern ala Facebook purchasing whatsApp primarily for the customer phone numbers.
In post Patriot Act America, the library books scan you.
When Google was in the birthing process, and distributing 'Terms of Membership' I communicated to them that they seemed to be clutching our personal data as if it were their own. I specifically asked management what would happen to our data were Google to be sold or to fail. They never replied to my several inquiries. Now that RadioHack is in this pickle, we see the reality: we could easily be in the pickle-bath with them! Laws MUST be made at federal levels to prohibit this plan to profiteer so unfairly.
"There are 11 kinds of people: those who know binary, those who don't, and those who could not care less!"
HA! I always found this annoying. Rather than argue with the salesperson about whether they get my info (both at Radio Shack and everywhere else) I just tell them I'm Larry Talbot, and I live at 1313 Mockingbird Lane.
There is no God, and Dirac is his prophet.
It's odd that you should say that, because I was hired at a radio shack 10 years ago (which was now The Source by this point) under similar circumstances. I spent a lot of time servicing overpriced PCs and Laptops. The only difference is that I chose to leave for a development job 6 months later which paid better and allowed me to not have to feel guilty about every customer I served "the radio shack way".
Honestly, leaving them was the best thing I ever did for myself. I moved to a town that didn't suck, tripled my income, and furthered a career I've been with ever since. I look back on my days there as "necessary to achieve escape velocity from a shitty town". It was ultimately what gave me the incentive to leave that dead end place. Thanks Source!
BeauHD. Worst editor since kdawson.
Such a thing should be PREVENTED from happening at the start. Once the info is seen, it can't be unseen.