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Twitter Rolls Out New Anti-Abuse Tools

An anonymous reader writes: After facing criticism that it gives trolls and hatemongers a platform to intimidate people, Twitter has now rolled out a new set of tools and policies to handle abusive tweets. Previously, they only prohibited threats of violence that were "direct" and "specific," but now that's been expanded to all threats of violence or tweets promoting violence. They said, "Our previous policy was unduly narrow and limited our ability to act on certain kinds of threatening behavior." Twitter has also added non-permanent bans, as well as this: "[W]e have begun to test a product feature to help us identify suspected abusive Tweets and limit their reach. This feature takes into account a wide range of signals and context that frequently correlates with abuse including the age of the account itself, and the similarity of a Tweet to other content that our safety team has in the past independently determined to be abusive." Twitter's general counsel recently said, "Freedom of expression means little as our underlying philosophy if we continue to allow voices to be silenced because they are afraid to speak up. We need to do a better job combating abuse without chilling or silencing speech."

41 of 255 comments (clear)

  1. Wonderful. by B33rNinj4 · · Score: 3, Insightful

    This will be abused by SJWs so fast. I cannot wait to see the fireworks.

    1. Re:Wonderful. by thedonger · · Score: 4, Insightful

      Spend any amount of time on Twitter and it is clear that "abuse" in forms other than malicious is rampant. For example, the guy with 17k followers who follows 18k people. His whole Twitter ring is a meaningless bunch of follows/followers/retweets designed to make people look (or feel) popular. In the end, it is just noise.

      --
      Help fight poverty: Punch a poor person.
    2. Re:Wonderful. by StikyPad · · Score: 2

      Or "anti-abuse" trolls.

    3. Re:Wonderful. by serviscope_minor · · Score: 4, Insightful

      This will be abused by SJWs so fast.

      Yeah, it's utterly unacceptable that people complain about rape and death threats. I have a good idea: we should spam their twitter feeds with MORE rape and death threats until they see the error of their ways.

      That will teach those SJWs a really good lesson!

      BTW: at this point SJW doesn't actually mean anything. It's just used as a "shit I hate on the internet" invective. There is no consistency in its use and people use it as a means of either rabble rousing or ad-homenim by trying to shut down a debate by flinging poo rather than actually engaging in a rational discussion.

      Like your post for example.

      --
      SJW n. One who posts facts.
    4. Re:Wonderful. by Shadow+of+Eternity · · Score: 2, Informative

      Yeah because it's not like SJWs are the very people committing the overwhelming majority of abuse, screaming racial slurs at people, and have a history of real world crime and violence to back it up. It's not like they don't have a proven history of doxing so widespread and severe that sending a rape victim's information to a rapist isn't even surprising for them. It's not like their use of hate speech is so common, and so vitriolic, that they've invented new slurs to go with their threats of death and violence.

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
    5. Re:Wonderful. by Shadow+of+Eternity · · Score: 4, Interesting

      Twitter's hypocrisy was eyeroll worthy before, but it's just outright silly now. They're trying to pander to the very group of people with a history of doxing, threats, and hate speech so vitriolic and pathological that they've had to invent new slurs to keep up with the sheer level of hate they're trying to convey.

      It's going to be interesting to see what mindbending excuses Twitter comes up with to continue allowing people like Randi Harper to stay unbanned despite publicly admitting to doxing and threatening to dox others, or Zoe Quinn after also doxing people, or Geordie Tait after his epic multi thousand word racist rant, or...

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
    6. Re:Wonderful. by Anonymous Coward · · Score: 2, Funny

      This will be abused by SJWs so fast. I cannot wait to see the fireworks.

      Oh man. You're going to have to find some other method of harassing those annoying SJWs that is still violent-threat-friendly. It's like the internet is over now!!!!

    7. Re:Wonderful. by ctid · · Score: 2, Insightful

      You can't just state that as a bald fact, because the whole of the media is reporting the exact opposite. All you need to do is to cite some examples.

      --
      Reality is defined by the maddest person in the room
    8. Re:Wonderful. by Anonymous Coward · · Score: 2, Informative

      That'd be nice, but so far I haven't seen any evidence of SJW's getting banned en masse despite the provocative hate and vitriol that spews from them.

    9. Re:Wonderful. by NotDrWho · · Score: 2

      Rape and death threats were already banned (and are, in fact, illegal). This sounds way broader than that.

      --
      SJW's don't eliminate discrimination. They just expropriate it for themselves.
    10. Re:Wonderful. by dugancent · · Score: 2, Insightful

      Both sides can fuck off. Shut the hell up and go elsewhere.

      --
      SJWs are the new boogeyman. -Me
    11. Re:Wonderful. by Anonymous Coward · · Score: 3, Informative

      If the "whole of media" lied about surviving having jumped off a cliff would you simply believe them?

      The truth is plainly obivous. The whole of media is lying about online harassment. Here's one such hit-piece where they spread their lies. In this one they selected an example post of what will not be tolerated -- violent hateful language -- the poster having been banned for it, and then the media said that this is the normal comment, even encouraged failing to mention that it will actually get you banned instead.

      Thanks to Noam Chomsky, and lately #GamerGate it's become blatantly obvious how corrupt the mainstream media is, especially when they are all willfully lying to cover for the truth: That they are lying and should not be trusted.

      Do a bit of fact checking and you see that the supposed rape threats against these SJWs are not from the groups or people that the MSM attributes them to, and even the FBI has chimed in, prompted by #GamerGate itself, saying their investors believed the "harassment" target was never in any serious danger. Where is the reporting on this in "the whole of media". Sorry, but it's been known since at least the 70's that the media is chock full of careful omissions, lies that further ideologies, and state propaganda.

      Here are your examples. Watch the video and weep, fool.

    12. Re:Wonderful. by Jane+Q.+Public · · Score: 4, Interesting

      Twitter's hypocrisy was eyeroll worthy before, but it's just outright silly now.

      I could be wrong, but I took your "SJW" comment to be a reference to those who abuse the "report for abuse" button.

      This is a real phenomenon. Twitter has a history of suspending people for reported abuse, when in fact the "offending" party hadn't abused anyone or anything at all. For some people, like modding "troll" rather than "disagree", it has become synonymous for "I don't like this person, so I'm going to do something nasty".

      To compound the problem further, Twitter doesn't tell the "offending" party what they did wrong. Occasionally -- not always by any means -- they will let people know what the "offending" Tweet was, but not specifically what was wrong with it or why anyone objected.

      Twitter could easily do that without revealing the name or names of the complainants. But insisting that people stop "abuse" when they don't even know WHAT people complained about, is completely unreasonable in an atmosphere of "report abuse because I don't agree".

    13. Re:Wonderful. by epyT-R · · Score: 3, Insightful

      No, thanks to gamergate, three women have chosen to treat the criticism they got for making stupid, shaming, hypocritical arguments at male gamers as threats. Those law enforcement officers are either hired guards, which is not quite the same thing as anyone can hire guards for whatever reason, or are there because the police submitted to the 'rapist around every corner' hysteria. Like usual, the morons running governments take the internet too seriously, probably because they don't understand it or because they look for any excuse to clamp down on discourse they don't like, just like SJWs. In fact, many of them probably are SJWs as well.

      Basically your entire post is argument from authority when it's the irrationality of its policies that's part of the problem. Also, try making an argument that doesn't involve calling people names. After all, you consider that abuse, right? Or is it only abuse when it's directed at a woman?

    14. Re:Wonderful. by ctid · · Score: 3, Informative

      Are you really suggesting that the three women who have mostly been targeted by gamergate actually made up the threats against them?

      Your "argument from authority" point means nothing, as I have no skin in the game. I'm simply pointing out that there is no benefit to someone screeching here that '"SJWs" are the worst people in the world', when gamergate and similar groups have comprehensively failed to have their case accepted anywhere. That's an argument from reality.

      --
      Reality is defined by the maddest person in the room
    15. Re:Wonderful. by ctid · · Score: 2, Interesting

      This argument holds no water when gamergaters are so desperate to get the gg autoblocker banned.

      Making threats is often done when one's back is against the wall.

      This sounds very noble, but a huge number of these threats are threats to rape people. That doesn't sound like something that someone with their back against the wall would threaten.

      The best fix is to be able to conduct discourse only with people who don't threaten to rape or murder other people. I use the gg autoblocker, but I can understand why some people don't want to do that and I can also understand why Twitter would want to suspend/remove people like that from their service.

      --
      Reality is defined by the maddest person in the room
    16. Re:Wonderful. by Shadow+of+Eternity · · Score: 3, Insightful

      I read your post, it's actually ironic how astoundingly self-unaware it is. Or maybe it isn't and you're just being disingenuous on purpose. The usage of SJW has been incredibly consistent from day one, it's even right in the name. The way you SJWs use YOUR slurs on the other hand is a reflection of how you view the world: Everyone not with you is part of a borg-like collective malevolent Other. You all use everything from "MRA" to "Fuckboy", "Neckbeard", and "Pissbaby" fungibly.

      And now you do the same with Gamergate, which gets gamedropped pretty much everywhere and blamed for everything. Trip in the shower? Gamergate did it. Random trolls somewhere online? Must be Gamergate. Out of milk? Gamergate drank it.

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
    17. Re:Wonderful. by epyT-R · · Score: 2, Insightful

      No, probably not, because anyone who says stupid shit to a large enough audience will probably also piss off a few crackpots in the mix. However, they did choose to hype their 'oppression' as much as possible. Hiring security guards to escort them everywhere over internet drama they themselves caused is a prime example. It's hard to sympathize with people who broadcast badly framed arguments meant to shame a whole population (in this case, male gamers) and then bitch when their bullshit gets thrown back in their faces.

      IIRC, women's suffrage (real suffrage, not this SJW bs) also encountered similar issues with non-acceptance by established authorities. Did that make their case invalid? No. Arguments from authority are fallacious. It's no better than saying "Those people are the boss, so therefore they're right."

    18. Re:Wonderful. by ArylAkamov · · Score: 2

      Pretty much hit the nail on the head.

      The first (And last) time I used twitter was to debate someone stating that my opinion didn't matter because I'm white (They assume) and that nobody can ever be racist towards white people.

      I tried to have a civilized debate but a number of people simply retweeted my account and asked their followers (Numbering in the hundreds) to report my account (No reason given). When I replied to ask why they wanted people to report me, I was reported for "unsolicited replies".

      If I can't have a civilized debate without being banned for unpopular opinions, what's the point of using the service? Seems like a mighty big echo chamber/hugbox.

    19. Re:Wonderful. by AmiMoJo · · Score: 3, Insightful

      I've seen most of Sarkeesian's output. She doesn't "shame" male gamers, or claim oppression. Her arguments, even if you disagree with them, are unquestionably well constructed and complex.

      On the other hand, we have your rant, full of unsubstantiated claims and a bit of victim blaming. Why not try addressing some of her points directly?

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    20. Re:Wonderful. by russotto · · Score: 2

      You asked for a direct quote supporting a summary of her total position, which is unreasonable. She never comes out and says that there isn't any female character which could fit her standards; she merely has a whole set of objections which cover the universe of conceivable female characters.

  2. ISIS by Needs2BeSaid · · Score: 2

    ISIS ruins everything. Terrorists are why we can't have nice things.

    --
    Some things need to be said...
  3. Twitter's business model by Crashmarik · · Score: 4, Interesting

    Is handing out torches to angry villagers. Going to be interesting to see how they square this.

  4. What a bizarre statement by NotDrWho · · Score: 5, Insightful

    "Freedom of expression means little as our underlying philosophy if we continue to allow voices to be silenced because they are afraid to speak up."

    So to protect against silencing, you're going to silence?

    --
    SJW's don't eliminate discrimination. They just expropriate it for themselves.
    1. Re:What a bizarre statement by NotDrWho · · Score: 3, Insightful

      Can I be the one who decides who is undesirable and gets silenced?

      --
      SJW's don't eliminate discrimination. They just expropriate it for themselves.
    2. Re:What a bizarre statement by ctid · · Score: 2

      I doubt if anyone will get banned and be surprised about it. It's clear they have the "rape and murder" crowd in mind.

      --
      Reality is defined by the maddest person in the room
    3. Re:What a bizarre statement by AmiMoJo · · Score: 2

      Their definition of "abuse" or mine?

      Since it's their venue, their's.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    4. Re:What a bizarre statement by SydShamino · · Score: 3, Informative

      Can I be the one who decides who is undesirable and gets silenced?

      Absolutely. Create and popularize the NotDrWhoNet communications platform, and you can make those decisions. For your platform.

      --
      It doesn't hurt to be nice.
    5. Re:What a bizarre statement by Rhapsody+Scarlet · · Score: 2

      So to protect against silencing, you're going to silence?

      Well let's put it this way. Say a nation has no laws against kidnapping and forced imprisonment. Then they decide it's time to ban such things and announce a new law, kidnapping and forced imprisonment are now criminal offences carrying a three-to-ten year prison sentence if convicted.

      So of course people come out with "What? That's your solution? Protect against imprisoning people by imprisoning people?". Yes, sometime in order to protect the freedom of some people we must restrict the freedom of other people. Careful balancing and oversight is required, but there is nothing fundamentally contradictory about this.

    6. Re:What a bizarre statement by ctid · · Score: 3, Insightful

      I live in the UK and I regularly read the Guardian. I'm not sure what that has to do with twitter, save that they are both private organisations and can impose their own rules on their own space. Why do you care? If you have a blog, you can do this yourself. Or not. It's up to whoever owns the space isn't it?

      I don't see the relevance of the UK police's behaviour. This story is about twitter and how they are trying to control their own space. They are allowed to do that, regardless of what you think. Why you think the UK police are connected to twitter is a mystery to me.

      If Twitter decides that any threatening or harmful tweet is to be erased, half of Twitter could end up being thrown out. It's too bad their new CEO is on the warpath about this.

      This is an obvious straw man.

      People who received threatening tweets or whatever, could always just log off and stop seeing them.

      This gets to the heart of the matter. Of course people who are threatened could just go away. But I think that the overwhelming majority of people want the people doing the threatening to go away. I guess Twitter, a commercial organisation, has made a calculation that they would prefer the people who threaten others to leave. It's their site and it's entirely up to them how they manage it, what sort of behaviour they want to allow and what they should do about people who won't behave.

      --
      Reality is defined by the maddest person in the room
    7. Re:What a bizarre statement by Mr.+Slippery · · Score: 2

      To give an example, there are a number of women working in the games space who are targeted every time they express any sort of view. Some of these threats are simply extraordinarily disgusting.

      "Targeted"? What exactly do you mean by that?

      If you mean that people disagree loudly and vigorously when they speak, well, welcome to being an adult.

      If you mean that people threaten them, an actual, credible threat is a crime. And in such instance Twitter should be forwarding info to help the police to catch the criminal.

      But hyperbolic speech -- even speech you or I may find "extraordinarily disgusting" -- is not a credible threat. If you don't want to read disgusting speech, Twitter lets you block people. We've had the solution for dealing with asshats on-line since the glory days of USENET. It sounds like this: plonk.

      --
      Tom Swiss | the infamous tms | my blog
      You cannot wash away blood with blood
  5. Re:Welcome to corporate future by Stormcrow309 · · Score: 2

    99.99999% of all stats on the internet are fake, especially if I disagree with them - Benjamin Franklin

    Let us make it easy, here is the definition for hate speech:

    Hate speech is a communication that carries no meaning other than the expression of hatred for some group, especially in circumstances in which the communication is likely to provoke violence. It is an incitement to hatred primarily against a group of persons defined in terms of race, ethnicity, national origin, gender, religion, sexual orientation, and the like. Hate speech can be any form of expression regarded as offensive to racial, ethnic and religious groups and other discrete minorities or to women.

    Is it overly broad, yes. But there you go.

    --

    In God we trust, all others require data.

  6. Re:Idiots by serviscope_minor · · Score: 3, Insightful

    I guess I could generalize all women gamers with something like: "Women gamers must be a horde of ugly, fat, losers who can't get a boyfriend in real life, so they play online games to harass guys looking to unwind after work" because of statements made by a few women like anita and zoe quinn, but that would stoop to your level of fallacious argument and be just as untrue.

    What on earth are you talking about?

    --
    SJW n. One who posts facts.
  7. Re:Idiots by ctid · · Score: 2, Insightful

    Right, just like generalizing and stereotyping games and gamers as a "Choose your own patriarchal adventure"

    Are you just making this shit up?

    --
    Reality is defined by the maddest person in the room
  8. Re:Idiots by serviscope_minor · · Score: 2

    Are you just making this shit up?

    In essence, yes.

    --
    SJW n. One who posts facts.
  9. Free Speech by clonehappy · · Score: 2

    "We need to find a way quash free speech on our network while maintaining the illusion to our users that we are not quashing free speech."

    Just like 'old Zuck said, most of their users are dumb fucks, too.

  10. Re:Idiots by ctid · · Score: 2

    Taking quotes out of context like that is just appalling. Normal people do not do that. The video you linked to is from one of the more vociferous gamergate leaders. Why not find the same quote of femfreq?

    However, to answer your point:

    "Women are being institutionally oppressed all the time, in nearly every facet of our lives" - this statement is hardly even remarkable. It's a standard feminist idea, which is discussed seriously all over the world. I can't imagine why you think the statement is odd or unusual. Here is a hint: there is feminist critique of every art form. If you don't like it, you don't have to read it or pay any attention to it. The problem here is that she has been receiving rape and murder threats because of what she says. Hopefully you can understand that that is not really appropriate.

    --
    Reality is defined by the maddest person in the room
  11. Re:Idiots by PopeRatzo · · Score: 2, Insightful

    Right, just like generalizing and stereotyping games and gamers as a "Choose your own patriarchal adventure" doesn't deserve all the criticism and derision it got.

    Sarkeesian was completely unknown and had zero impact on games or gaming until GamerGate started shitting on the floor in fury that someone would dare think critically of games. Screaming and threatening and smearing shit all over the walls, Now she's famous, is taking in foundation money and her ideas are widely discussed among people who are in a position to affect games and gaming.

    I hope you're proud you goddamn morons. You've set gaming back by a generation because you have poor impulse control (most likely the result of a poor experience during potty training). Every goddamn body hates you. From the e-celeb drama, it appears you even hate each other. You have become a punchline to a bad joke. Every single "op" or "happening" has either fizzled or has further embarrassed you.

    Once you're lumped in with MRAs, child porn, swatting people, white supremacy, online harassment and stalking, you've kind of painted yourself into a corner. A very smelly, unpleasant corner that people try to ignore, like when a passed out drunk craps himself on the subway.

    --
    You are welcome on my lawn.
  12. It Remains a Journalism Scandal. Deal With It. by Kunedog · · Score: 5, Informative

    Nice try. "Thanks to gamergate", three women have been forced from their homes from threats that law enforcement officers found credible enough to suggest that. Trying to pretend that gamergate has done anything but abuse people defines you as - at best - an imbecile.

    It causes you physical pain that few here buy into the "mysogyny and harrassment" narrative, doesn't it?

    The cover-up didn't work.
    The week-long gaming press news blackout and ongoing user comment/forum censorship (in former free-speech strongholds such as 4chan and Reddit, no less) didn't work.
    The coordinated, ongoing smear campaign that began with the "Gamers are Over" articles hasn't worked.
    The endless train of embarrassingly desperate counter-hashtags hasn't worked.
    The Wikipedia and Nightline hit pieces only damage those outlets' credibility for short-term effect.
    The SVU episode . . . hahaahhahaha WOW, where do I even begin . . . it is progapanda that couldn't be more precisely crafted to the corrupt press's specifications (i.e. "narrative"), and broadcast to a national non-gamer audience, much of which likely accepted it as reality. It was a wake-up call to quite a few previously unaware or neutral parties, especially game devs*.

    Eurogamer is the latest games journalism site to update its ethics policy in the wake of Gamergate, joining PC Gamer, IGN, the Escapist, and of course Kotaku/Gawker (though in Gawker's case, they put up more of a fight and the Gamergate pressure to be ethical had to be routed through the FTC).

    Gamergate also got Brad Wardell (CEO of Stardock) some long-overdue apologies for hit pieces run against him:
    https://twitter.com/iamDavidWi...
    http://www.gamepolitics.com/20...
    http://www.zenofdesign.com/in-...

    Ask yourself how much of this you've seen reported in the corrupt media (which at this point, sadly, clearly includes Slashdot). Of course none of it ever had a chance of appearing in the Wikipedia article. Nothing enrages anti-Gamergaters more than someone covering both sides of the story, and that should tell you something.

    Their side thrives only in an environment of propaganda and censorship, and evaporates when faced with integrity and transparency. They prove the need for Gamergate every time they write an article based on the assumption that terrorism and child porn^W^W^W^W misogyny and harassment have become the root passwords to the Constitution^W^W journalistic ethics.


    * like Mark Kern and Ken Levine, who had nothing to do with Gamergate, but were so disgusted by the SVU episode that they publically called on the gaming press to stop slandering gamers. Both were instantly swarmed by anti-GG on twitter, and VG24/7 ran a hit piece on Kern without even getting his side of the story, and refused even after he specifically asked them. I think Eurogamer saw exactly what happened to Kern, and it's no accident that tha

  13. Indirect threats of violence? by russotto · · Score: 2

    Let's see if they start using the banhammer for #killallmen and the like. I wouldn't be holding my breath.

  14. Can someone explain to me why this is a thing? by foreverdisillusioned · · Score: 2

    I mean, I've no love for SJW-type whining identity politics (which is sadly what much of progressive politics has turned into), but what exactly are the stakes in the Gamergate debacle? Are gamers particularly worried that the industry is going to stop including sexy women and cliched plots to sell games? Because that's fucking stupid. The gaming industry will do that maybe 20 years after Hollywood stops.

    So, I mean, are there any stakes at all here for the anti-SJW camp? Are there laws being debated in Congress? Are gamers being discriminated against? It's annoying to hear journalists pontificate about shit they don't understand, but that includes damn near anything they talk about. It's perhaps even worse to have to listen to a manufactured controversy, but still....

    Why should we care? Let them troll away and then it all goes away once the journalists get bored with it. There are plenty of pro-egalitarian (i.e. anti-SJW) battles to be fought that have actual consequences, but this doesn't seem to be one of them.

    Or am I really so old that I'm failing to realize that being a gamer really is a cultural identity and they really are being discriminated against?