Amazon Work-Life Balance Defender: Prior Employer Nearly Killed Me and My Team
theodp writes: New York Times Public Editor Margaret Sullivan questions whether her paper's portrayal of Amazon's brutal workplace was on target, citing a long, passionate response in disagreement from Nick Ciubotariu, a head of infrastructure development at Amazon. Interestingly, Ciubotariu — whose take on Amazon's work-life balance ("I've never worked a single weekend when I didn't want to") was used as Exhibit A by CEO Jeff Bezos to refute the NYT's report — wrote last December of regretting his role as an enabler of his team's "Death March" at a former employer (perhaps Microsoft, judging by Ciubotariu's LinkedIn profile and his essay's HiPo and Vegas references). "I asked if there were any questions," wrote Ciubotariu of a team meeting. "Nadia, one of my Engineers, had one: 'Nick, when will this finally end?' As I looked around the room, I saw 9 completely broken human beings. We had been working over 100 hours a week for the past 2 months. Two of my Engineers had tears on their faces. I did my best to keep from completely breaking down myself. With my voice choking, I looked at everyone, and said: 'This ends right now'." Ciubotariu added, "I hope they can forgive me for being an enabler of their death march, however unwilling, and that I ultimately didn't do enough to stop it. As a 'reward' for all this, I calibrated #1 overall in my organization, and received yet another HiPo nomination and induction, at the cost of a shattered family life, my health, and a broken team. I don't think I ever felt worse in my entire career. If I could give it all back, I would, in an instant, no questions asked. Physically and mentally, I took about a year to heal."
The media is treating this like it's a global issue at amazon. It maybe a certain part of the company. For example, Quicken Loans is considered one of the top employers in Michigan. They always win "best place to work" and other ridiculous things. It's widely known that in most departments, they're fine. However, I've worked with several former programmers and they all say it's horrible, understaffed and they insist on insane hours. There's no time to test code, etc. If the programmers all got together and reported to the media with examples, then we'd see a story like Amazons about Quicken Loans. Instead, the rest of the company's great reviews make it sound like a swell place to be.
It's possible amazon has a problem in tech or another department but the people in the warehouse are treated fine. It may not be a global problem. Also, most of the people who say it's great are MANAGERS at amazon. What about the rank and file!
If anyone buys page to defend himself or his company on pages of NYT, in my mind he is guilty.
So...they should increase the H1b's?
[INSERT Sarcastic Dodge Tomato GIF Here]
(-1: Post disagrees with my already-settled worldview) is not a valid mod option.
Sounds like socialism to me!
I expect my team to work at least 200 hours a week, sometimes more
From glassdoor, it does seem like there's a troubling amount of people complaining about work-life balance, although not totally out of line with other tech companies:
http://www.glassdoor.com/Revie...
Fuck this guy. He makes a name for himself on the backs of others and then cry's crocodile tears exploiting the tragedy of his own creation to imagine himself the mascot of "compassionate" mangers by growing a conscience suddenly advocating on behalf of their teams?
Too late asshole. You've already reaped the rewards of your heartless slave drive. You don't get to backpedal, keep the accolades, and then pretend like it never happened.
This quote says it all:
"I don't think I ever felt worse in my entire career. If I could give it all back, I would, in an instant, no questions asked. Physically and mentally, I took about a year to heal.""
"I took about a year to heal" aka even now the only consequence he regrets are the personal costs to himself and nobody else.
What a selfish POS!
I really did
FTFS:
"I've never worked a single weekend when I didn't want to"
Employee: "I wanted to work this weekend. I really did"
Interviewer: "Oh, that's good. Why did you want to work this weekend?"
Employee: "Cuz they'd fire my ass otherwise, doofus!"
'nuff said. Sure, some management type work weekends to "set an example" but otherwise I don't buy it.
I was a mid-level IT dept manager for a major newspaper. I was never specifically asked to work overtime, but I often did so because it was my responsibility to ensure production readiness. So yeah, I chose to work, but to say I "wanted to" would be stretching it.
Peace,...
Your idea of the new york times is a few years behind the curve.
and AFTER they make bank say "i shouldn't have" (wiki link). in the same way, Nick took the money. if he Gives It All Back, then we're cool.
No they don't "require" they "encourage" you to work that weekend. And if you don't work that weekend along with all the other things that is "encouraged" to be a good amazonian then you will never be able to move up and will be targeted for "improvement" and eventually fired. But don't worry a H1b will be happy to do your job for less.
Your best defense of predatory employment practices is that you were a bigger asshole in a past company. LIterally fuck the hell off you sorry excuse for a human being!
Dear Nick,
I'm very happy to learn that you, the Head of Infrastructure Development at Amazon, have good working conditions at Amazon, but your opinion is absolutely irrelevant, since people being pressured at Amazon are not developers, but people doing physical work.
It's easy to defend your job when you have a comfortable position, but it's also very disrespectful towards people who do *real* manual work, who are forced to follow a fast pace and who are also badly paid.
I had countless death marches in my previous jobs (in videogames), and I know very well how it destroys people (and it took me more than one year to recover).
But death marches cannot compare to physical repetitive fast-pacing tasks.
The body suffers but also questions arise, because the mind is completely available.
As a software engineer, my minds is always busy, so I don't have doubts when I work.
If I had a manual work, I would have plenty of time to wonder why I do a job that I dislike.
I have experienced the Stockholm syndrome https://en.wikipedia.org/wiki/... in a few jobs, where I believed it was my duty to sacrifice myself for the company, so I understand people wanting to show that they can perform better than others.
It's totally normal !
But please, Nick, don't compare your job to the mindless harassing jobs in Amazon.
Just because there are worse places to work doesn't make Amazon a good place to work.
Manager passionately disagrees with complaints of managers abusing staff, did I get that right?
When all you have is a hammer, every problem starts to look like a thumb.
Seriously I have no sympathy for people that allow themselves to be walked all over, then complain about how their employer destroyed their life.
Y'all just need to grow a pair and remember that employment is a business contract between equals. Next time your employer asks you to do something unfair such as donate a bunch of unpaid overtime or work extremely excessive hours, just fucking say NO. Otherwise just shut up and take it like the bitches you have actively chosen to turn yourselves into.
... is that this guy admits to being completely unqualified to actually comment on what an appropriate work:life balance actually is.
Here's an interesting case for unionization in tech:
https://michaelochurch.wordpre...
Discuss.
The answer is simple, upgrade the worker to cyborgs & kidnap their families. There's no reason Mr. Bezo's shouldn't get 68 more hours a week out of his workers.
I think Amazon probably does have some issues with how it treats employee's. maybe not everywhere, but is this a isolated or regional problem? Or is the problem across the Amazon system? Of course Amazon will defend itself, I am not sure if many companies would admit what they have been accused of in articles from obviously ex Amazon employee's who may have a grudge of some kind to seek out. Frankly, I am not surprised if Amazon did have a very high performance expectations given the kind of business it is in. Does this mean everyone is unhappy? Probably not, otherwise Amazon would have a huge turnover and a much more public negative image of working there. I know some really lazy people who think working 4 hours straight is against the law. Their work ethic sucks and I can see them talking dirt about Amazon if they could even get a job there in the first place.
Lockheed Martin does the same thing. Constantly. There are actually 5 hour 'gate' periods beyond 40 that is expected to be unpaid regardless of OT appproval beyond 45. Typically OT isn't paid unless you are going over 80 that week and only if "the program still has overhead". If you don't follow the group you get lower performance ratings regardless if you perform 5x real work vs others. Sleeping bags and such are common place beyond SCIFs because they can't be seen.
Unless they are paid hourly with overtime. Then I'd say OK to however many hours the boss wants. But salaried? As a programmer? Nope. Maybe to fix something that broken once in a while, but not on a regular basis. Programming isn't a process that must be completed once it's started.
I'm proud to say I've never had this sort of problem. If I did, I'd just skate to the next gig. My skills are valuable to a lot of people.
If you truly stand by your written words then kill yourself.
Simple logic.
Will you?
NO!
Coward and Liar! No Master Commander U.
I've seen so many two-minutes hates in the last few years that I don't know who to believe.
This is about saying how bad working conditions are at Amazon, Google, Apple and all the "big" companies, in an attempt to FORCE them into a union. The government will start screwing with them to get them into a union. Once unionized, all that millions in campaign donations will filter back into the hands of greedy politicians.
This is not new for tech companies, they will drive you and drive you.
Without regulations regarding hours worked and after hours email, phone, etc it will never change.
Executive will not change as long as they can cut staffing and increase their pay.
> citing a long, passionate response in disagreement from Nick Ciubotariu, a head of infrastructure development at Amazon. Interestingly, Ciubotariu — whose take on Amazon's work-life balance ("I've never worked a single weekend when I didn't want to")
> head of infrastructure development
> head
> ("I've never worked a single weekend when I didn't want to"
> head
> head
> work-life balance
Big difference between being a grunt on low wage but a life outside of work to look forward to and being a well-compensated "I'd die for my company" manager.
I only have one thing to say: It seems that there are a great many idiots in tech, a group apparently made up of those people stupid enough to insist that their employees work far more than 40 hours, and also those employees that respond to such idiocy in the affirmative.
Alright, I have more than one thing to say, you caught me. I cannot comprehend why anyone would think this is a good idea. Employees working this much are not that much more productive - certainly not in the long run. If you're talking about coding, code quality will be an issue. I guess there are sadists and masochists all over, and I guess they tend to find each other.
Have at it folks... only if it happens to me, you can expect union-organizing to begin immediately.
After working virtually non-stop to hit 5 simultaneous, had to be done, client projects (we weren't short staffed when we committed, then lost 2 people).
In reality, it didn't have to be done. I just thought I could be superman. Then I went to the hospital and realized none of it was worth that.
We just leave him go. Whenever he misses his meds he tends to do this.
...
The person leading the death march is an enabler?
Sorry you are the architect.
You are the one saying my people can do it.
You can not even admit after the fact you are at fault.
I would hope you took care of your people. But I assume it was off to bigger and better.
Years and years ago (Hint mid 90s) I worked for one company for 10 months.
In those 10 months I DID take 2 weeks vacation, and the company was closed the usual Holidays (Memorial, 7/4, labor, Thanksgiving Christmas and New Years). During that time, including that time off, I averaged 67.5 hours/week in the office (Yes, that includes the vacation weeks!)
I gained a massive amount of weight (3 meals of crap at the office NOT paid for by the boss), Of the team of 8 people there were 2 divorces, one attempted suicide, one person became alcoholic, and another was doing serious drugs. I rarely got to see my newborn daughter (ages from just over a month old to just under a year)
Getting out of there for a 20% pay cut was one of the best moves I ever made. I thank my wife for saying "Get out of there, we don't need the cash at the expense of you life"
Who fought for the 40 hour work week?
Who fought for vacation time?
Who fought for benefits, like health insurance?
UNIONS
We have all participated in the demonization of unions and the laws destroying worker rights. Now we are reaping what has been sown.
"Kids, if you think these are bad work schedules, try working in the oil industry and deploying to Alaska or an oil derrick."
Got some news for you, since you obviously haven't done this kind of work.
60 hour weeks. You stay on-rig for 6 months, and you're off for 6 months. You get about $45-60K.
Try again when you've actually done the job. 6 months here in the Gulf of Mexico off Corpus Christi.
Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
I just laugh when I read Nick's inept, emotional non-rebuttal - it's pathetic really and wrong. The guy's in denial. The NYT piece accurately captures not only data points on employee abuse, but also the culture that leads to them.
And considering the rapacious profits (with government subsidies) the oil industry makes, workers like you are being ripped off badly, too.
For that kind of work, dangerous work, people should be making enough to live *very* well for the 12 months, working those 6. I'd say at least double.
One injustice does not excuse the other.
Captcha: galling
that a person can be worked to death
http://www.phillymag.com/busin...
no matter how good it is, it is human nature always wants to make things better
Amazon tried to recruit me. Their recruiters blatantly lied to me and tried to have me fly to the site on short notice. When I told them to go to hell, that I would not fly anywhere on short notice my file was turned over to another recruiter who was much nicer to me but still scary. I don't know anything about working at Amazon because I did not follow through with the interviews but I do know they were not comfortable to deal with.
I have done this kind of work actually. I've basically lived at the office sometimes for weeks on end. Going home every other day or just going home to sleep and shower. There's a little motel near the office building and I've gone there more than a few times just because I can't deal with it. I've had people in sleeping bags in the office a few times.
Let us be adults here for a moment. Adults can make their own choices. If you don't want to work for the company... Don't. No one is forcing you to do it. Quit. No one will blame you. It just wasn't for you. Some people can hack it in some industries and some people cannot. If you can't hack it... Leave.
As to pay... the Amazon people are well paid.
Amazon has already addressed this... the people we're talking about exist in a competitive work environment. If Amazon is not offering a competitive wage and people don't want to work for amazon... then they can go work for someone else.
This is high demand labor. They can work wherever they want.
The NYTs wants to fight the Washington Post. I'm quite certain this is just GAME ON. Why they think they can win a fight like that is beyond me but who knows with these people.
The NYTs has been shedding credibility, market share, and copious amounts of money for decades. Good luck.
I've decided to stop wasting my time responding to AC trolls/sockpuppets... so if you want a response from me... login.
You have zero clue about the benefits package, I see.
It beats just about any other medical coverage you can possibly get, until you start making more than a million bucks a year.
And all your expenses are typically paid on-rig anyways.
Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
No one has even mentioned the fact that Amazon is a monopoly and needs to be broken up. Lots of similarities between 1900-1910 and 2000-2010 - Robber Barons=IT Barons