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Windows 10 Fall Update Uninstalls Desktop Software Without Informing Users (ghacks.net)

ourlovecanlastforeve sends this report from Martin Brinkmann of gHacks: Microsoft's Windows 10 operating system may uninstall programs — desktop programs that is — from the computer after installation of the big Fall update that the company released earlier this month. I noticed the issue on one PC that I upgraded to Windows 10 Version 1511 but not on other machines. The affected PC had Speccy, a hardware information program, installed and Windows 10 notified me after the upgrade that the software had been removed from the system because of incompatibilities. There was no indication beforehand that something like this would happen, and what made this rather puzzling was the fact that a newly downloaded copy of Speccy would install and run fine on the upgraded system. An IT Director I know had this happen with ESET antivirus as well, on multiple computers. He says fixes have been rolled out for both TH2 and the antivirus software to prevent this from happening. Other reports mention CPU-Z, AMD's Catalyst Control Center, and CPUID as software that's being automatically uninstalled.

31 of 360 comments (clear)

  1. Windows 7 by Pentium100 · · Score: 5, Insightful

    So, I guess Windows 7 will be the last Windows OS that I use. Hopefully by the time new games stop supporting it, Linux will have the support of new games.

    1. Re:Windows 7 by Anonymous Coward · · Score: 5, Insightful

      So, I guess Windows 7 will be the last Windows OS that I use. Hopefully by the time new games stop supporting it, Linux will have the support of new games.

      Same has been said by many a people about Vista, Windows 7, Windows 8 and Windows 8.1.

      Truth is at the end of the day when MS have a small or any screwup the open-source crowd are so divided among themselves that they can never seize the opportunity.

    2. Re:Windows 7 by cfalcon · · Score: 5, Insightful

      Vista had bloaty problems, but it was just a good reason to hold onto XP for a bit longer. Seven is a very good OS- apparently the last one. Eight and Eight-one have some mild spyware problems, but nothing intractable- mostly it's just their anti-user UI arrogance that got them a bad reception. Up until right near the end when Microsoft added all the spyware and really baked it in hard, everyone was expecting to go to Windows 10.

      But Windows 10 is the worst thing ever, so nope.

    3. Re:Windows 7 by drolli · · Score: 5, Interesting

      Maybe. Unless MS gets to reason and windows 11 gets the next windows for coroporations. I am 100% sure that 8 and 10 will be skipped in the upgrade cycle of big corporations. Most skipped vista, and 8 and 10 have a very short period between.

      So when the chances are that MS will produce something which works as well for word, excel and PPT and windows XP and Windows 7 did.

    4. Re: Windows 7 by Anonymous+Brave+Guy · · Score: 4, Insightful

      So they said, but if their share price is down 40% two years after Windows 10 launched and Nadella has been replaced, they might just state something else.

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    5. Re:Windows 7 by Maxo-Texas · · Score: 5, Informative

      Having been with windows since win 3.11 (and the amiga os before that), I can honestly say this time is different.

      Partially it's the stronger drive to a subscription model but mostly it's the spyware aspects of the new O/S.

      A tablet or phone can probably do the same shit and get away with it but the PC is a PC. You are supposed to own it- it's not supposed to own you, spy on you, force installation of programs, block installation of programs and generally be owned by the company even tho you paid for it.

      I could see dividing between a "serious" PC based on linux (which I've noodled with for the last six years) with a generic software stack that runs on multiple O/S. (Blender, GIMP, Libreoffice, Minecraft, etc.) and then a game machine which I don't use seriously, don't use for financial stuff, etc. But, as I play more boom beach (etc.) my motivation to have a PC for gaming has been declining. I'm more likely to use an inexpensive console for gaming.

      8.0 was merely bad. Windows 10.0 is the devil.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    6. Re:Windows 7 by drinkypoo · · Score: 4, Insightful

      Up until right near the end when Microsoft added all the spyware and really baked it in hard, everyone was expecting to go to Windows 10.

      Would that be the mild spyware that MS back ported to 7 so every one can take part in the game?

      No, that would be the mouse, keylogger, and debugger, which really constitute hardcore spyware. You're right, though; they did backport these features to Windows 7. The critical difference, however, which in fact makes you wrong, is that you can simply refuse the updates to Win7. Since Microsoft isn't doing any more SPs for Win7, that situation should persist.

      Vista for all its faults, looking at you douchy ass 'super prefetch' that hammers the hard drive constantly, set the scene and technological platform for Windows 7 and arguably because of Vistas poor reception Win 7 by comparison looks better.

      Windows 7 flies on systems that Vista makes unusable. Win7 is provably better than Vista.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    7. Re:Windows 7 by JoeMerchant · · Score: 3, Interesting

      My wife's Windows 7 laptop (purchased 4 years ago, never auto-updated) is presently offering to upgrade itself to Windows 10.

      Even if you don't "upgrade 7 to 10," they'll be "patching" 7 until it has got all the worst aspects of 10 in it. Just like they made "XP" so secure that it no longer runs on many of the platforms it was originally sold on.

    8. Re:Windows 7 by myrdos2 · · Score: 5, Interesting

      It used to be that dual-booting Windows and Linux wasn't much hassle, so I kept Windows around for the odd time I wanted to play a game. But when I upgraded to Windows 10 it wiped out the Linux bootloader. So I grumbled a bit and figured that's par for the course, formatted the hard drive, installed Windows 10 first and Linux second. And that was fine for about a week until I decided I wanted to play a Windows game... after shutting Windows down, my boot loader is toast. Again. I can't even get to the little GRUB repair prompt this time.

      It's just not worth it for me anymore, especially now that Steam is on Linux. Plus, I figure it will be good to get out before Microsoft's "subscription-based" model kicks in for Windows 10.

      Farewell Windows. You were an awesome gaming platform for 15 years.

    9. Re:Windows 7 by iampiti · · Score: 4, Interesting

      I've been following the project for a few years and yes, the progress is slow. They do have a team of passionate developers but they're few and not everyone has the will of learning enough of the Windows internals to develop a clone of it.
      I'd like them to suceed but they need many more people.
      That being said, it does go forward. For example, you can now start Steam and I've been able to make a couple of simple indie games work.

    10. Re:Windows 7 by PRMan · · Score: 4, Informative

      Windows is hibernating. Your bootloader is still there, but you won't see it until you turn off fast startup or do a restart.

      --
      Peter predicted that you would "deliberately forget" creation 2000 years ago...
    11. Re:Windows 7 by KGIII · · Score: 3, Informative

      This... It's being skipped because it's tied in with EUFI. Disable fast boot in system settings (it's somewhere in there, I don't know where but the question gets asked every single day on the various forums) and then, if it still isn't showing grub, boot to a live disk and run `sudo update-grub` and it will figure it out on its own. On the off-chance that it doesn't then get a copy of boot-repair and that should do it. If it *still* doesn't work then just edit the damned config file by hand, save it, and then run the update-grub command.

      This question is asked so often that I, someone who doesn't even have Windows installed on anything other than a phone, know the answer to it - or at least where to find the answer. Google "dual boot Windows 10 and Linux" and you'll get step-by-step directions on the first page. Jump in at the correct place or use the search as a jump-off point and add the words repair, uefi, and swap out Linux for your distro of choice. I'm pretty sure you can have a Linux install that doesn't even *have* a live OS variant and still use a live disk from *any* vendor and `sudo update-grub` will still work.

      --
      "So long and thanks for all the fish."
  2. release notes should have informed users by Ilgaz · · Score: 5, Insightful

    Oh wait, there are no release notes except marketing talk. Believe or not, they don't publish release notes anymore. When a company CEO talks about what a "serious" company they are, show them this story.

    1. Re:release notes should have informed users by squiggleslash · · Score: 3, Interesting

      That's not really a low end desktop, not even today. Most desktops are still being sold with 4Gb of RAM, and when it comes to tablets, the situation is even worse.

      My tests are on a Thinkpad X100e which originally came with Windows 7 and ran it fine, with 4Gb, and a HP Stream 8 which originally came with Windows 8.1. Both have, independently, had large numbers of BSoDs since the Fall Update. Responsiveness on both is pretty bad, though has improved with the FU, but still, more often than not, trying to bring up the Start menu takes more than 10 seconds (and sometimes more than a minute) on the X100e, and is a frequent occurrence on the tablet. The notifications bar usually takes so long to come up on both I usually give up on it.

      (Want to see smooth and responsive? Try Windows 8.1 on a tablet. Made me never want to use an Android tablet again.)

      For obvious reasons, I've not accepted by employer's offer to switch to Windows 10, nor have I upgraded my main PC. This is terrible. Yeah, I get people saying "Well, on my low end bargain basement $10,000 desktop, an 12GHz 16 core Intel i9 with 32Gb of RAM (I mean, who uses anything less these days, right?!" (I kid, but not by much...) "it works fine!" but when you have two devices in front of you that really suck thanks to the Windows 10 update, you tend to believe your own eyes.

      Honestly, I still think Microsoft should have released Windows 8.11 (8.1 with a start menu) and then spent a year polishing Windows 10 until it was ready. It shows potential, but in its current form it's garbage.

      --
      You are not alone. This is not normal. None of this is normal.
  3. Re:Intended? by hcs_$reboot · · Score: 5, Insightful

    To be fair, and I'll play the devil advocate for once, not all Windows users are slashdotters. Yes, you, /. reader, belong to the cream of the cream of the IT knowledgeable people on Earth. For the remaining 99%, Windows is just a tool to run some games, play movies, open IE and watch porn, and to occasionally feed some accounting basic Excel spreadsheets. So MS takes over, sometimes, and decides for you what's good, what's bad. And acts accordingly. And maybe this is better for most users. Of course, however how deep you'd have to dig it, there must be an option - intended for the advanced user - to switch off any of those intrusive features.

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  4. Re: No one ever lost their job for choosing Micros by Z00L00K · · Score: 3, Interesting

    The problem is that it's not the IT managers that decides what to use these days, it's top level management.

    --
    If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
  5. Color me surprised by rastos1 · · Score: 5, Interesting

    Windows 10 is an unfolding disaster in slow motion. I make a living writing code that is used mostly on Windows and I had a bad feeling since the first Technical Preview. Decided to hold off the upgrade until the end of the free upgrade period hoping that the problems will be hammered out and the control will be (at least for most part) returned to the user. But instead it started bad and goes downhill from there.

  6. Before you get your knickers in a bunch by Gaygirlie · · Score: 4, Informative

    Before you get your knickers in a bunch: this is most likely just a bug, not intentional. Microsoft pulled 1511 temporarily because it thinks it's doing a fresh install of Windows 10 or upgrade from a previous Windows - version instead of just being an update to an already-installed Windows 10 and ends up resetting some settings because of that, and Windows 10, when doing an upgrade from 7/8/8.1, does remove applications it thinks may be incompatible and/or interfere with the upgrade.

    1. Re:Before you get your knickers in a bunch by AmiMoJo · · Score: 5, Interesting

      If you look at the list of affected programs it is obvious why they are being removed. They all install low level drivers. The hardware monitoring/inventory programs use drivers to query devices directly (normal apps can't read the EEPROM on my memory DIMMs, for example) and the anti-virus software uses them to hook in to the OS at a deep level. Those drivers might break when the kernel is updated, so they uninstall those apps.

      It's not a bug, it's a feature to ensure that upgrades on machines with tricky anti-virus and nasty DRM/copy protection drivers don't result in an unbootable system. Overzealous perhaps, but it's obvious what the intent is.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  7. Re:Intended? by Anonymous Coward · · Score: 5, Insightful

    There are a lot of users who might be best of with the company knowing best... but ceding control of one's PC is not a good thing.

    Folks, we are starting to lose the war on the desktop. Consoles are already lost, phones and tablets are becoming less modifiable, and with the push for "security" on IoT devices, this usually means security against the owner, not an intruder.

    If we lose the desktop, we are fucked, pure and simple. Look how recently PC makers and MS have been pushing boundaries:

    1: The Superfish type of items. In this day and age of anything and everything being used as a potential means of intel gathering, any type of "functionality" along these lines should be treated as malicious criminal activity, or at best, gross negligence. This should never have passed any QA department.

    2: W10 removing software. I understand the purpose of the Windows MSRT... but there is a boundary between obvious malware and Speccy.

    3: Telemetry data. Before this year, telemetry was not even used much in this context. In the past, people would be writing their senators about such privacy invasions (think the "scandal" ages ago, where Prodigy set aside temp files without clearing them, and people found their deleted stuff in them.) Unless something is done now, this trespass will continue to the point where a Windows machine is basically an endpoint belonging to advertisers, intel gatherers, and potentially malware authors.

    Want to know how to get the desktop back? It is going to be pretty tough at this rate, but we can still run older operating systems, or operating systems which don't really care about telemetry data. Virtualization also helps.

  8. Why complain about a "feature"? by Anonymous Coward · · Score: 5, Interesting

    As far as I can tell, Windows 10 is the Microsoft play to become Google or Facebook on your desktop. In effect, you choose to run their code and in exchange they spy on you and sell all the info they get to the highest bidder. Microsoft clearly saw that investors are seeing bigger gains from non-manufacturing companies that just spy on uses and sell the info, and they've decided that as the OS itself they can do it better than anybody else.

    Once you choose to run an OS that owns you, vacuums-up your every keystroke, mouse action, and utterance within microphone range and that routinely phones-home and auto-installs/auto-removes software, the auto-disabling of various applications is just another bullet-point on the features list. You are now the submissive; Microsoft is your dominant. If you wanted to complain, you should have done so before clicking on the "Accept" button of the EULA. Microsoft does not place a "safe word" in that EULA does it? Enjoy the ride to the software version of the Folsom St parade!

  9. The last Windows version ever. by Thanatiel · · Score: 5, Insightful

    The only reason I (still) use W10 is games (more than 300, in Steam only). I have every second of using it.
    As soon as there are enough high budgets games running on Linux, I'll finally get rid of it for a systemd-free linux (Manjaro-openrc comes to mind).
    I've good hopes that SteamOS will lead us outside of the Windows era.
    Microsoft was right : Windows 10 is the last Windows version ... ever.

    --
    Irrelevant news and morons using moderation to mod down what they disagree on. 2018 resolution: so long.
  10. Re:No effect on me here by Dog-Cow · · Score: 3, Funny

    It's much worse than you think. Not only did it uninstall every piece of Windows software you had, it deleted itself!

  11. Re:Intended? by mwvdlee · · Score: 4, Insightful

    And they should.
    You bought an MSI or ASUS or whatever brand graphics card with an AMD-branded Radeon chip... which of these words hint at "Catalyst"?
    I know it sounds less "k3wl", but what's wrong with naming it "AMD graphics driver".
    Marketeers should keep their dirty mittens off anything that affects actual users.

    --
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  12. Re:When to stop? by Cley+Faye · · Score: 4, Insightful

    Kinda what I, and others, did. I'm still in Windows 7 because "it was there", but I already struggle to keep it "user experience enhancement" free from Windows Update. When someone asks me for help on a W10 system, I give it a quick glance, and if it can't be fixed in two mouseclicks (most of the time it can... some people just don't get computers) I just say "I don't know anything about W10."
    I slowly started to install some Ubuntu (for ease of use) on my parents' computers, and that fits most of the requirements they have: internet, flash games, video, music.
    Only "niches" left for Windows are some games and stubborn business. But as time pass, the game requirement become less and less relevant, and the business thing usually work in either a VM or a pro computer dedicated to this.

  13. issue with ESET software has been resolved by Aryeh+Goretsky · · Score: 3, Informative

    Hello,

    The problem with the Windows 10 Build 10586 (aka v1511, TH2) installer detecting versions of ESET's software that are compatible with Windows 10 as not being compatible has been fixed by Microsoft. Simply allow the installer to connect to the Internet for the latest updates and it will download an update that allows is to recognize all compatible versions of ESET's software.

    Customers who were on the latest builds of ESET's software (v9.0.318 for consumer, v6.2.2033 for enterprise) were never affected by this, but customers who had older--but still Windows 10 compatible--builds did have there versions flagged when Build 10586 of Windows 10 was installed.

    For more information, see the following E SET knowledgebase article: http://support.eset.com/kb3733...

    Regards,

    Aryeh Goretsky

    --
    Dexter is a good dog.
  14. Re:Intended? by Anonymous Coward · · Score: 4, Insightful

    Microsoft told the world they would be doing this. They clearly stated that win10 would remove software they considered harmful or illegal. The outrage came from PC gamers for months. It was very vociferous, mainly due to the fear of losing their pirated games; or Microsoft deciding they were pirated versions regardless of whether they were or not.

    The fact you feel the need to defend a global corporation having the power to remove what it wants at will from devices all over the planet, says more about your feeble compliant mindset. The reality is someone hiding behind a monitor thousands of miles away can say "don't like that, delete it en-masse," or automated it. Which is even scarier.

    With a bit of luck, you'll lose some of your applications, settings and associated data from this bullshit. How we'll all laugh. Microsoft know best, though!

  15. It didn't uninstall but screwed many settings by ciantic · · Score: 5, Informative

    For me it didn't uninstall anything, it however screwed many settings in registry, e.g. keyboard layout and user specific settings. It seems like it "upgrades" by installing the ISO on background when restarting the computer once it's downloaded it.

    I don't think Windows 10 in general is stable yet, for instance Start menu stops working sometimes, "Modern" apps stopped working (Calculator, Photo viewer etc.), Edge browser window does not appear anymore and Windows Update Settings does not open.

    I get some of the features back if I create new Windows account, but not everything. It looks like I have to do clean install sometime in near future, what a wonderful upgrade.

  16. Sounds like a lawsuit waiting to happen by joncombe · · Score: 3, Insightful

    I have big concerns with Windows 10 so have not updated to it yet. Those are primarily around the forced mandatory updates. We've all seen drivers and software stop working when you install a new version of Windows. With Windows 10 you are in effect installing a new version of Windows every time it updates. So you no longer have any certainty that the devices and software you require will keep on working. Now it seems Microsoft will automatically remove anything it thinks is incompatible without even offering the choice. Nice. If I was the 3rd party software vendor I'd pretty miffed. I think it is only a matter of time before Microsoft is taking to court for this. It is not their job to decide what software someone can or cannot run on their own PC.

  17. Re:Intended? by Ol+Olsoc · · Score: 3, Insightful

    For the remaining 99%, Windows is just a tool to run some games, play movies, open IE and watch porn, and to occasionally feed some accounting basic Excel spreadsheets.

    My wife, who aside from the porn bit, and she spends some time on facebook, is exactly what you describe.

    She's non-technical as well. And despite what you write, she hates Windows a lot. Evver since I installed Mint on her touchscreen laptop, she's converted to Linux.

    Because it's one metric shitload easier to use.

    --
    The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  18. All your files are exactly where you left them by blbordelon66 · · Score: 3, Funny

    It doesn't 'uninstall' programs so much as it reinstalls Windows, then attempts to re-setup previously installed programs. Sometimes it's successful, too many times it's not, making it look like it uninstalled something that in fact it just wasn't able to set back up. Even if it's 100% successful though, it leaves you with the guilty-child-sounding message, "All your files are exactly where you left them", which is funny in and of itself.