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Google Accused of Tracking School Kids After Promising Not To (cio.com)

itwbennett writes: In a complaint (PDF) filed Tuesday with the Federal Trade Commission, the Electronic Frontier Foundation (EFF) claims that "despite publicly promising not to, Google mines students' browsing data and other information, and uses it for the company's own purposes." The EFF says Google's practice of recording everything students do while they're logged into their Google accounts, regardless of the device or browser they're using, puts the company in breach of Section 5 of the Federal Communications Act.

17 of 131 comments (clear)

  1. i know i wasn't supposed to read TFA, but... by Anonymous Coward · · Score: 5, Insightful

    Breach of protocol there, sorry, but I read TFA.

    This part seems kinda disturbing:

    some schools require students to use Chromebooks

    Why in the hell are schools requiring students to use Chromebooks? We're making people do business and give their personal deals to advertisers now? What's next, requiring Facebook?

    This also does something much more subtle but very harmful to our society: it gets kids used to the world where nothing they "own" is really theirs, where everything they do is subject to the whims of someone else. Control over their computing devices is held by a multinational, whether Google or Apple or whoever. Instead, we should be getting kids used to freedom, both the power and the responsibility that comes with it.

    1. Re:i know i wasn't supposed to read TFA, but... by Anonymous Coward · · Score: 5, Interesting

      The other alternatives are things like Linux and BSD. You know, devices beholden to their owners. As a side benefit, we might end up with more computer literate individuals instead of people who can't do anything more sophisticated than what someone else allowed a single mouse click to do.

    2. Re:i know i wasn't supposed to read TFA, but... by hcs_$reboot · · Score: 2

      Why in the hell are schools requiring students to use Chromebooks?

      Hmm, the price maybe?

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    3. Re:i know i wasn't supposed to read TFA, but... by Dzimas · · Score: 5, Insightful

      Why in the hell are schools requiring students to use Chromebooks? We're making people do business and give their personal deals to advertisers now? What's next, requiring Facebook?

      Schools standardize on a single platform to make support simpler and to make sure that tools are available on every machine in the classroom. Typically, that means a computer cart loaded with several dozen laptops of some kind. Chromebooks have a distinct advantage for cash-strapped school boards in that they cost about $200 each, compared to five times as much for a cart filled with Macbook Airs. Chromebooks boot in well under 10 seconds, have batteries that will last a full school day, don't require complicated software installation and are immune to common PC viruses and trojans. Kids can use Sheets, Slides and Docs to create and edit school work without the school board having to pay significant licensing fees for an office suite. They save schools a fortune.

      At the end of the day, Microsoft and Apple also track and data mine their users. The core problem isn't that the Big Bad Google is data mining school kids, it's that everyone is doing it. And that needs to stop.

    4. Re:i know i wasn't supposed to read TFA, but... by TheGrimmReaper · · Score: 3, Informative

      "Why in the hell are schools requiring students to use Chromebooks?" Cost. Less technical problems than MacOS/Windows/Linux. Easy to collaborate with others, etc. And yes, I'm the IT guy for a school handing out Chromebooks. Two full time IT employees, 1500 students, 300 staff. Chromebooks just do the job well.

    5. Re:i know i wasn't supposed to read TFA, but... by Cro+Magnon · · Score: 3, Insightful

      They are Linux in the same way that my Tivo is Linux. They might have the same kernel, but they don't have the "spirit" of Linux.

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    6. Re:i know i wasn't supposed to read TFA, but... by greenfruitsalad · · Score: 4, Interesting

      i don't understand why this got downvoted. "let's roll out BSD to these kids' computers" --- said noone ever!

      at conferences, i occasionally meet people who've attempted to migrate a school or at least a class to gnu/linux. it's always the same Don Quixotic story. first, there's the smartarse child who complains at home that he's no longer a computer whizz (whizz = plays call of duty at home), then it's parents ganging up on the headmaster to complain and then it always ends with the headmaster or local school council gloriously announcing a new deal with MS.

      i've only ever met ONE portuguese guy who was semi successful with gnu/linux in an educational environment.

    7. Re:i know i wasn't supposed to read TFA, but... by Pumpkin+Tuna · · Score: 4, Insightful

      Sounds great! Are you going to come to my school district and help me teach the teachers and kids to do all of that? Are you going to help my network guys keep a network secure in which every kid is given the freedom tinker and hack into everything? Are you going to do all that work for free? Are you bringing friends? Look, I agree that we need more computer literate individuals, but we don't have that now and we don't have the money to do it. I would rather be able to give kids a cheap device they can use to do lots of cool, creative things and access a pretty good variety of materials on a network that stays safe and doesn't crash all the time. As the poster above said. Google and all the others need to improve their privacy, but for now, it's a trade off we in education have to live with.

    8. Re:i know i wasn't supposed to read TFA, but... by GuB-42 · · Score: 3, Informative

      No sense of reality?
      Our local elementary school run Linux PCs with LibreOffice. These PCs are actually used for teaching and the transition from Windows went rather smoothly.
      It helps that there is a computer guy available to administrate the machines and offer basic training the the teachers.

  2. Take a close look at Android 6 privacy feature by Anonymous Coward · · Score: 5, Interesting

    You should also take a damn close look at Android 6 privacy features. The new feature that lets users turn off rights to GPS, camera etc. for apps after installation.

    On the face of it it sounds good, but the way they've done it is absolutely the opposite:

    It lets an app install first, then demand priviledges as it goes along. It *tells* the app you are refusing it access to the camera or mic or address book, or location, or SMS's etc. So the app can slowly sucker you in Facebook style demanding more and more privileges to run as it has more and more leverage over you. You mid conversation a messaging app can demand access to your address book to let you finish the conversation, and Google's Android 6 will tell it if you refuse.

    Google Player Services, aka Google's spyware* gets a free ride and its spyware can't be turned off. This service tracks location and even if you disable all Google services they continue to get the information. That is just the tip of the iceberg as to what that tracks.

    Other similar features in other Android distributions, return empty data to the app, so it might demand access to the camera, but the camera data it gets is a noise image, and it might demand your address book, but it gets an empty address book instead if you refuse it access. So the app cannot know it has been refused access to the data and cannot leverage that to force you to give it access.

    * Seriously take a good look at what that 'play' store is sending to Google, it helps itself to everything, and requests location even when the phone is on standby.

    They are a privacy disaster and where the fook are the regulator?

  3. If X is less than the cost of a recall by rmdingler · · Score: 3, Interesting
    They simply can't help themselves. The youngest have the longest terms as prospective data producers.

    There's probably an algorithm for projected income from the mined data versus likely fines for breach of conduct.

    --
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    Ernest Hemingway

  4. Re:Who do they think they are? by jellomizer · · Score: 3, Interesting

    Nah I bet it is a simple algorithm.
    In order to determine if they are a minor or not, they determine if they are viewing porn or not. If they are viewing porn then they must not be a minor thus open to tracking data.

    Easy algorithm.
    Because kids are only exposed or search for it after they reach 18 years of age.

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    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  5. Re:No expectation of privacy on school systems by wbr1 · · Score: 4, Insightful
    They did agree to this. However, is there evidence of them violating any of these statements? Sure they are collecting data. That could be used in violation and it could be used to better provide service.

    If they are in violation, then fine, be pissed. But data collection does not imply use for unauthorized purposes. I collect phone and address data on my customers. I do not use it to stalk them.

    --
    Silence is a state of mime.
  6. Leaking to Google *IS* the issue by Anonymous Coward · · Score: 2, Informative

    Perhaps you should read the claim more closely. Google *agreed* not to spy on students (and yes I did use the word spy because that is what they're doing). This formed part of the basis for which Schools used their services. Since schools have a legal obligation to keep private student data private, this was essential to them.

    Yet Google doesn't honor that agreement, and thus exposes the schools to legal consequence:

    "Google’s practices fly in the face of commitments made when it signed the Student Privacy Pledge, a legally enforceable document whereby companies promise to refrain from collecting, using, or sharing students’ personal information except when needed for legitimate educational purposes or if parents provide permission."

    "EFF’s filing with the FTC also reveals that the administrative settings Google provides to schools allow student personal information to be shared with third-party websites in violation of the Student Privacy Pledge. The ability to collect and potentially share student information follows children whenever they use Chrome to log into their Google accounts, whether on a parents’ Apple iPad, friend’s smartphone or home computer."

    "EFF's cloud "sync" argument isn't too solid. Google's system of syncing data between devices is the entire point of Google Apps and their Chrome OS system"

    No, its an OPTIONAL feature that is turned on by default for School Chromebooks. Sure this might be the point of Chrome from Google's perspective (gaining market advantage by having access to private data), but that does not make it the schools entire purpose!

  7. How about ACTUAL books by Anonymous Coward · · Score: 2, Insightful

    With ipads and chromebooks everywhere, why aren't kids getting any smarter?

  8. Re:okay I'm finally going to pull the google plug by Zero__Kelvin · · Score: 3, Funny

    Don't forget to set your Facebook status to douchebag

    --
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  9. accusations without any evidence by NostalgiaForInfinity · · Score: 4, Insightful

    EFF found that Google’s “Sync” feature for the Chrome browser is enabled by default on Chromebooks sold to schools. This allows Google to track, store on its servers, and data mine for [...] Despite publicly promising not to, Google mines students’ browsing data and other information, and uses it for the company’s own purposes

    Google syncs student data to their servers, including web searches, because Chromebooks back up everything to the cloud. If you back up your Windows machine to the cloud, you back up your search history as well. Nothing in the EFF's press release suggests that they have shown that Google does anything more than this, let alone "mines" that data or "uses it for the company's own purposes".