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Cable Providers Still Have No Answer For Netflix As Cord-cutting Accelerates (bgr.com)

An anonymous reader writes with this excerpt from BGR about the rapidly shifting roles of cable companies and streaming media providers: While cable providers over the past few decades have grown fat off of exorbitant cable packages that overcharge and under-deliver, the rise of streaming services like Netflix, Hulu, and Amazon Video are finally righting the ship and shifting the balance of power towards the consumer. Clearly, the cable industry is in the midst of a transition. Netflix in particular, with its ever-growing stable of original content, has proven to be a particularly painful thorn in the side of cable providers who are increasingly struggling to keep subscribers from cutting the cord. Now comes word via The Wall Street Journal that cord cutting isn't just on the rise, but is accelerating rapidly. Citing data recently compiled by eMarketer, the Journal relays that the number of households with cable 'will fall at an accelerating rate for at least the next four years, reaching a 1.4% decline in 2019, eMarketer estimates.'

32 of 247 comments (clear)

  1. shocker... by Ritz_Just_Ritz · · Score: 5, Insightful

    You mean consumers aren't willing to keep paying more for an increasingly ad-laden pool of mostly forgettable reality programming? Wake me up when it's over.

    The only reason I have any relationship at all with the cable company is that they're the only supplier of broadband Internet in my area. If that wasn't the case, I'd drop them tomorrow. Until then, I'll "subscribe" to their lowest tier programming because it would otherwise cost MORE to buy internet service from them.

    1. Re:shocker... by Princeofcups · · Score: 2, Interesting

      You mean consumers aren't willing to keep paying more for an increasingly ad-laden pool of mostly forgettable reality programming?

      Actually, they are willing. They love that stuff. Don't fall into the "people on slashdot represent the average US citizen" fallacy. Most Americans are content with the nanny state. Even the so called troublemakers are so passive, they hardly exist. Anonymous? Give me a break. Back in the 60's and 70's people BLED for what they believed in, and were willing to go against the government, and the status quo populous. Until you are willing to throw flaming gasoline bottles at police cars while be teargassed, then ain't nothing going to change.

      --
      The only thing worse than a Democrat is a Republican.
    2. Re:shocker... by AchilleTalon · · Score: 2

      Back in the 60's and 70's people BLED for what they believed in, and were willing to go against the government, and the status quo populous.

      Bullshit! In the 60's and 70's nobody would have bled for this. What people bled for in the 60's and the 70's, was civil rights. Not every cause is important enough to bleed for.

      --
      Achille Talon
      Hop!
    3. Re:shocker... by Trepidity · · Score: 2

      That's probably true of a number of people on Slashdot, but I think not that common among the general public. Sports especially are one thing keeping people on cable; a huge percentage of Americans watch live sports, and webs of TV contracts make it hard to get them otherwise, at least if you aren't internet-savvy enough to find pirated streams.

      That will probably eventually change. The major sports leagues periodically re-run the numbers on whether it'd be more profitable to just sell direct streaming subscriptions to the public, rather than sign exclusive deals with TV networks. But so far the answer is that it isn't. So instead they're laying the groundwork for it, starting their own networks that could be delivered via other modalities in the future if it becomes profitable, and experimenting with selling streaming subscriptions to whatever content isn't locked up in the exclusivity deals.

    4. Re:shocker... by NormalVisual · · Score: 2

      Yeah, I'm not bleeding for Populous. The game was good, but c'mon.

      --
      Please stand clear of the doors, por favor mantenganse alejado de las puertas
    5. Re:shocker... by Anonymous+Brave+Guy · · Score: 4, Interesting

      Actually, they are willing. They love that stuff.

      Come on, man. I know reading the article is hard work around here, but the entire point of this story is that people are increasingly getting annoyed enough to cut the cord and so cable companies are losing customers at an alarming rate (at least from the cable company's point of view). Even if they're only losing a net 1% of customers per year, say, that's still a huge amount of lost profit both in direct revenues from subscribers and in the long run through diminishing ad revenues as well.

      --
      If you disagree, post your argument. (-1, Overrated) isn't your personal censorship tool for views you don't like.
    6. Re:shocker... by PopeRatzo · · Score: 2

      That will probably eventually change. The major sports leagues periodically re-run the numbers on whether it'd be more profitable to just sell direct streaming subscriptions to the public, rather than sign exclusive deals with TV networks.

      I think it's already changing. We may have reached the upper limit of the sports TV contract insanity. I'm thinking about how the Cubs had to scramble back to WGN last year because they couldn't get the amounts they were demanding to broadcast their games, and they are one of the premiere franchises in all of sports, in terms of widespread interest. They very nearly started the season with no TV contract at all.

      Something has to change, because it's become unbelievably complicated to follow a sports team from a place besides your local area. Having to buy an >$100 package just to catch a single Bulls or Bears game on radio here on the East Coast is just crazy.

      The key to this whole thing is finally killing off the forced "bundling" that the cable industry requires. Everything should be offered ala carte.

      --
      You are welcome on my lawn.
    7. Re:shocker... by JustAnotherOldGuy · · Score: 2

      You mean consumers aren't willing to keep paying more for an increasingly ad-laden pool of mostly forgettable reality programming? Wake me up when it's over.

      The only reason I have any relationship at all with the cable company is that they're the only supplier of broadband Internet in my area. If that wasn't the case, I'd drop them tomorrow. Until then, I'll "subscribe" to their lowest tier programming because it would otherwise cost MORE to buy internet service from them.

      You summed it up perfectly.

      I have internet (FIOS) but no TV. The crap-laden packages full of worthless channels that I have ZERO interest in watching simply cost more than I can justify.

      --
      Just cruising through this digital world at 33 1/3 rpm...
    8. Re:shocker... by KGIII · · Score: 2, Insightful

      Anything can be termed a civil right today. No, no I'm not entirely sure when the change occurred. I was probably high and missed it. At any rate, if you don't have it and you want it then it is your right - and it should be subsidized by others who have money because, fuck them, they've got money and it belongs to the person who has invented a new civil right.

      Also, property... You don't have a right to that. You don't have a right to the output of your labor. That doesn't belong to you. Just because you came up with an idea doesn't mean you get to own it. It now belongs to everyone. Information wants to be free unless, you know, it's your information and then it is an outrage.

      --
      "So long and thanks for all the fish."
    9. Re:shocker... by QuietLagoon · · Score: 5, Insightful

      ...Sports especially are one thing keeping people on cable; a huge percentage of Americans watch live sports,...

      30% of the people who receive ESPN watch ESPN.

      .
      Less than 10% of the people who receive YES channel watched 25% or more of the ballgames broadcast on it, and this was during the lead up to the playoffs.

      ESPN is having significant layoffs because of the people cutting the cord and not continuing to pay ESPN, running counter to what you assert. Some say they are cutting the cord because of the ESPN fees.

      I agree that sports are very popular, but sports channels should not be paid for by the people who do not watch them. The high sports salaries are being paid for by high sports channel monthly fees that everyone has to pay because ESPN is part of basic cable.

  2. Re: Try offering service to your entire... by Anonymous Coward · · Score: 2, Insightful

    Why would they when no one else can compete against them?

  3. Reaching a 1.4% Decline in 2019? by mlookaba · · Score: 2

    Obviously the business model needs to be changed eventually, but this number doesn't seem like anything to be terribly concerned about in the short term. Especially since those who aren't willing/able to change will probably endure more price hikes. See: AT&T.

    1. Re:Reaching a 1.4% Decline in 2019? by GrandCow · · Score: 2

      Think big picture here. Especially with the population always rising, it should be a given that the number of subscribers increases or at least stays the same.

      If more people are growing into "pay for cable" age and the total number of subscribers goes down, that's cause to start panicking. A 1% loss turns into millions of dollars a year in lost revenue, and that's a large enough number that shareholders start thinking thoughts that are bad for board members.

      --
      "Well kids, you tried your best, and you failed. The lesson is, never try." -Homer Simpson
    2. Re:Reaching a 1.4% Decline in 2019? by Kohath · · Score: 4, Interesting

      That's only 3 years, and the pace is accelerating. They'd be really worried if they weren't also the guys who sell you broadband internet.

      The people who should be worried are the cable-only content providers. When all TV content is available for streaming, will anyone watch the Travel Channel, or the Food Network, or the Golf Channel, or Court TV, or TNT, or any other similar networks? Why aren't we already talking about these shutting down in 5 years?

    3. Re:Reaching a 1.4% Decline in 2019? by phantomfive · · Score: 2

      I can't speak for TNT, but there are people who really really love the food network.

      --
      "First they came for the slanderers and i said nothing."
  4. They haven't accepted that they're in 2 businesses by Todd+Knarr · · Score: 5, Insightful

    The cable companies won't find a solution until they accept that they're in 2 businesses:

    1. The network provider business, where they supply the basic pipes that connect their customers to the world at large. This business doesn't deal with content except as streams of bits, and it lives or dies by it's ability to handle data to and from anyone anywhere. Users won't buy connectivity from a network provider that can't connect them reliably to whoever they want to connect to.
    2. The content provider business, where they supply content that users view. This business can't care who it's customers buy connectivity from, it has to be able to deliver content to anyone, anywhere. Again, users won't buy from a content provider who can't deliver the content they've bought unless they have no other options (and yes, pirated content is always an option).

    If the cable company limits it's content-provider customers to only it's network-provider customer base, it won't be able to take advantage of the scale of customer base of content providers like Netflix and Amazon. It won't have the customer base size to use as leverage to get licensing terms, and a smaller base means fewer customers to spread costs across and a higher per-capita cost. If they use their position as a network provider to try to force customers to their content, they're going to face even more of the backlash they're already seeing in support for network neutrality and for municipal broadband and other alternatives to their network access monopolies/duopolies. If they lose that monopoly position, they're done for.

    If they had the smarts, they could leverage their positions and their infrastructure into being real powerhouses. But they're too afraid of spending money and too locked into an MBA's focus on next quarter's results to do it, so eventually they're going to be wiped out by a combination of dedicated content providers like Netflix and Amazon and Google plus dedicated network providers operated as either public utilities or as an adjunct to a content provider who considers that aspect of their operation just a necessity for their content distribution and is happy as long as the network part pays for it's own operating costs.

  5. Re: Try offering service to your entire... by Anonymous Coward · · Score: 2, Funny

    We lost ours when a Republican family moved into the basement. While those people have no right to live in Seattle, it's worse that normal people are also suffering

  6. Cable providers have some nice advantages... by Anonymous Coward · · Score: 2, Interesting

    DOCSIS is a nice spec, and can run rings around two wire twisted pair protocols, with the only thing faster being last mile fiber.

    With this in mind, cable companies can always look at going to on-demand providers. Since they are ISPs, adding CDN functionality is extremely easy. They can also add even more offerings, such as OpenStack, cloud storage, and many other niceties. But... they don't. If they add something it is ad servers.

    The core issue is that younger people don't give a rat's ass about TV. The fact you have to meet an "appointment" for scheduled programming (barring a DVR, of course) was drilled into the heads of older people, but with YouTube, NetFlix, Hulu, and many other content providers offering what you want to see, when you want to see it, any video provider, be it AT&T with U-Verse or Comcast with cable TV is on the ropes.

    Couple this with mainstream TV programming being absolute shit, and it is no wonder why people "cut the cord".

    Of course, realistically, the ISPs don't have to give a rat's ass. They just can add caps or charge by the gig, and there isn't anyone going to stop them. Well, only Google.

  7. I beg to disagree by ruir · · Score: 3, Informative

    They do not have an alternative, however they do have "answers"...enacting ridiculous data caps and not making advantageous to buy data-only packages. Here, I am paying 50 Euros for 100Mbps cable+TV, if I want it just Internet they sell me a 30Mbps package for 45 Euros. They also have a base package of 15 Euros only for business, which is shit, cannot remember from the top of my head, something like 2Mbps.

  8. Cox's Solution: A return to pay as you go pricing by Anonymous Coward · · Score: 5, Informative

    Cox rep here.

    Our old solution: Flexwatch. It's a bundle that gets you starter cable, a free receiver, and HBO / Starz / Encore / Cinnemax for $26 a month for 1 year. That's basically $0.50 per premium channel for 1 year, and you get the on demand digital versions like HBO Go.

    The new solution we're moving to: Data caps that are low enough to nail cord cutters that will cost you about $30-40 a month in overage fees. They've gone live in Cleveland Ohio with plans on rolling them out in a few more areas to test, then nationally if enough people put up with it. Better: When you complain about the overage fees, we pitch you Flexwatch under the excuse that you'll use less Netflix that way.

    How is that not an Antitrust violation, given we're the only game in some of these towns? I actually think it is, but we'll see what the courts decide if we're ever sued.

    I don't recall the exact numbers, but IIRC it's $10 per 50 gigs over the cap. Which is why we vastly increased our speeds recently -- because Netflix, Hulu, etc will use more bandwidth if it's available, which will cause you to hit the cap faster, which with this new plan with make us more money.

    Oh, and if you ever have to call Tech Support, good luck -- we're now "Technical Sales" reps. Our entire job is to get you to buy Cable, Phone, or Home Security while fixing your technical problem -- the training of which amounted to "reboot your modem."

  9. Re:Except by Z00L00K · · Score: 2

    And when the ISP gets too expensive then it's an opportunity for competition that can come in fresh. And so the cycle repeats itself.

    --
    If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
  10. Re:They haven't accepted that they're in 2 busines by Z00L00K · · Score: 3, Informative

    Unfortunately the amount of bandwidth available for wireless is limited. It may work fine to some extent, but when too many subscribers shares the same space you will get problems.

    Of course - allocation of new frequency bands might work, but that will also come at a cost since the new bands will be above 10GHz which would require new equipment.

    --
    If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
  11. Re:They haven't accepted that they're in 2 busines by Todd+Knarr · · Score: 4, Informative

    True, but cable TV companies can't treat subscribers only like that because effectively nobody subscribes to cable TV to watch ads. The cable companies have to treat us like customers buying content, and slip the advertising in without putting in so much that people stop subscribing.

    Problem for the cable companies here being that how much advertising is too much depends on what alternatives are out there. Nobody's going to sit through 5 minutes of ads per 15 minutes for a show when they can go to Netflix and watch without ads, or when they can record the show on DVR and skip the ads. The era of ad-supported content is rapidly fading because the conditions that let it flourish are changing.

  12. Re:USA the land of the free.... by Anonymous Coward · · Score: 2, Funny

    Congratulations, you've said something stupid that is not relevant to the topic at all.

  13. Re:They haven't accepted that they're in 2 busines by rcase5 · · Score: 2

    This is, in part, why I refuse to subscribe to Cable Internet service. They are trying too hard to prevent one arm of their business from stepping on another arm of their business. This NEVER works! When you enter a market segment, you have to commit to it, and Comcast and the like don't want to do that.

    Sort of related to the above, but the other overriding reason why I refuse to subscribe to Cable Internet is their policies are so arbitrary. I run a business from my home, and I require high-speed Internet in order to do my work. If I was constantly tripping over Comcast's rules and requirements in the conducting of my business (bandwidth rules, port usage, etc.), I would never get anything done. I am fortunate to have a really good ISP that is neither a cable company nor an RBOC. But not everyone has that kind of flexibility, so they have to deal with Cable companies playing silly games with their Internet access.

  14. The answer is simple... by rcase5 · · Score: 2

    They need to stop charging so damn much! I recently went shopping for Cable service to see what things cost nowadays. The prices are exorbitant and strange!

    For example, if I get a "Limited Basic" package, which basically includes just my local TV channels and a smattering of basic cable channels (most of which are home shopping channels), it's like $16/mo. I get one receiver for free, and I can hook up the other two TVs in my house for $2.65/mo each. So after all is said and done, I can get basic cable service for my entire home for about $22/mo. The catch is that I cannot get HD for my HDTV in my living room.

    In order to get HDTV at all, I have to go up to their "Digital Starter" package for $50/mo. But only one of the digital SDTV converter boxes (the same one as in the "Limited Basic" package) is included with that package. If I want to get HDTV at all, I have to upgrade that "included" box to an "HDTV" box for $10/mo. But what's really weird is that the boxes for the other two TVs, which are SDTVs, are now suddenly $9.95/mo, instead of the $2.65/mo for the other package. So by the time I'm done outfitting my entire home, the equipment charges are 60% of the cost of the package. That's absurd!

    So the bottom line is services like Netflix, Hulu and Amazon are simply making it easier for people to get away from the obvious price gouging that's occurring with Cable and (to a lesser extent) Satellite services. If you're fortunate enough to live in an area where HDTV broadcast signals are good in your area, all you have to do is put up an HDTV antenna and hook it up to your TV. And if not, Hulu (in particular) carries many of the more popular network TV shows anyway. Voila! You are now free of the outrageous pricing of Cable and Satellite companies.

  15. Sure they have an answer by Registered+Coward+v2 · · Score: 3, Insightful

    Data caps. If they lose revenue from cable cutting they will make it up by charging more for internet access. As long a they control the last mile to the user they will be simply change their revenue model. Those that own content as well will price the content to makeup for the shift in how it is delivered. The real losers will be the sparsely watch ed channels that, because eo fetch current revenue distribution model, make mor money than they would if the were priced separately.

    --
    I'm a consultant - I convert gibberish into cash-flow.
  16. No answer? Huh? by The+Cisco+Kid · · Score: 2

    Since a good portion of folks still rely on cable providers for their broadband Internet in order to use Netflix (and similar services) they don't need to do anything other than slowly raise their prices for broadband.

    Netflix doesn't scare them (and if they claim it does, they are lying)

    Projects like Google Fiber scare them. The FCC enforcing neutrality scares them. SCOTUS declaring anti-competitive bans on municipal/community fiber scare them.

  17. Here's your answer by JustAnotherOldGuy · · Score: 4, Insightful

    Cable companies, here's your answer:

    1) Charge $1 per channel per month. That's what I'm willing to pay, period.
    2) Let us pick what channel(s) we want. Don't force any "bundling" or packages of shit-channels I'll never watch.
    3) No minimum number of channels. If I want 3 channels, let me have 3. If I want 50, let me have 50.

    Really...is this so hard to grasp? If you can't make money with this model, say "goodbye" and don't let the door hit you on the way out.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  18. Re:They haven't accepted that they're in 2 busines by willy_me · · Score: 2

    Unfortunately the amount of bandwidth available for wireless is limited.

    Hence the smaller towers - which are really just boxes installed along power poles designed to service a much smaller area. This greatly reduces the subscriber / tower ratio.

  19. Re:Cox's Solution: A return to pay as you go prici by DoofusOfDeath · · Score: 3, Insightful

    It sounds like you disagree with the business ethics of the company for whom you work, but you are still willing to take payment from them regardless.

    Seems to me you're the problem here.

    I dunno. I think his/her one post above made his employment there a net positive for society.

  20. Re:Try offering service to your entire... by dgatwood · · Score: 2

    Neither is 4 Mbps down. The minimum downstream speed for broadband, according to FCC standards, is 25 Mbps down.

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.