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Lightbulb DRM: Philips Locks Purchasers Out of 3rd-Party Bulbs With New Firmware (techdirt.com)

sandbagger writes: Purchasers of the Philips Hue 'smart' ambient lighting system are finding out that the new firmware pushed out by the manufacturer has cut off access to previously-supported lightbulbs. Philips contends that this move will help their customers. A statement from the company reads in part: "While the Philips Hue system is based on open technologies we are not able to ensure all products from other brands are tested and fully interoperable with all of our software updates. For guaranteed compatibility you need to use Philips Hue or certified Friends of Hue products."

60 of 358 comments (clear)

  1. Time for a boycott by Intron · · Score: 5, Interesting

    Keurig tried this crap and it didn't work out well for them.

    --
    Intron: the portion of DNA which expresses nothing useful.
    1. Re:Time for a boycott by reboot246 · · Score: 3, Insightful

      Looks like I've bought my last Philips light bulb.

      I strongly encourage others to do the same.

    2. Re:Time for a boycott by PolygamousRanchKid+ · · Score: 4, Funny

      Philips: Fuck you!

      Tony "Scarface" Montana: No . . . FUCK HUE!

      I guess you needed to have seen the movie to get that joke . . .

      --
      Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
    3. Re:Time for a boycott by citizenr · · Score: 2

      it didn't work out well for them to the tune of $14 Billion, ~40% ABOVE share value.

      --
      Who logs in to gdm? Not I, said the duck.
    4. Re:Time for a boycott by westlake · · Score: 4, Informative

      Keurig tried this crap and it didn't work out well for them.

      Philips is the largest manufacturer of lighting in the world, with revenues of about 21 billion Euro a year. It is a potent incentive for potential competitors to make their products Hue-compatible.

    5. Re:Time for a boycott by AmiMoJo · · Score: 4, Funny

      Sounds like an opportunity to make the new VHS of lighting. Phillips will become Betamax, expensive and proprietary. The new standard will be cheap and open, and widely supported, and popular with porn studios.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    6. Re: Time for a boycott by silentcoder · · Score: 2

      You mean we will get porn shot with decent rather than terrible lighting ?
      Who would watch that ?

      --
      Unicode killed the ASCII-art *
    7. Re:Time for a boycott by arglebargle_xiv · · Score: 2

      Hmm, reading their comments on this I can see some of their point, a pile of buggy third-party bulbs are causing all sorts of problems for them and they're getting blamed for it because they provide the controller. Their means of dealing with the issue isn't the best-thought-out, but having been in a similar situation with having to create something that interoperates with cheap, buggy crap I can feel their pain.

  2. Philips just fell off my vendor list by QuietLagoon · · Score: 4, Insightful
    I do not support vendors who put arbitrary DRM in their products.

    .
    My first CD player (purchased in 1985) was a Philps (with a Magnavox nameplate). I've also purchased other Philips products since then.

    I will no longer buy Philips products so long as they are aggressively DRM-happy.

    1. Re:Philips just fell off my vendor list by ITRambo · · Score: 4, Interesting

      I don't believe that this action by Phillips is arbitrary. Some corporate genius figured that they have you hooked and that you have no options other than to bend to their will when buying light bulbs. They're wrong. I will never buy a Philips bulb again.

    2. Re:Philips just fell off my vendor list by rtb61 · · Score: 4, Insightful

      On slashdot, we always made the analogy of DRM in automotive tradition of being like buying a car and the manufacturer being able to control the brand of fuel you put in it. It would seem that instead of just taking that as an explanation, various corporate douche bags are taking it to heart and trying to do it with every possible product they can. Corporations always complain about too many regulations but those asshats are the ones who always force the implementation of more regulations because of their abuses.

      --
      Chaos - everything, everywhere, everywhen
    3. Re:Philips just fell off my vendor list by ShanghaiBill · · Score: 4, Interesting

      It's more like Tesla having control of maintenance of battery etc.

      No it isn't. The battery is part of the car. The hub and the bulbs are separate devices, that are supposed to work together using a standard interface, Z-Wave. But Z-Wave is a crappy standard, with a lot of holes in the specs, so things don't work well together. Philips should be working with other manufacturers to iron out those problems, rather than fragmenting the market even more, and making Z-Wave even more worthless than it already is.

      Disclaimer: I have a Z-Wave home automation hub, and I am a very dissatisfied customer. If these companies don't work together to get these problems fixed, Z-Wave is going to fail just like X-10 did. This is potentially a huge market, and they are blowing it. If Z-Wave fails, then Apple will come along with iHome and take over the market.

    4. Re:Philips just fell off my vendor list by Daemonik · · Score: 2

      Good luck on that, they've probably already got you locked into an arbitration clause, at the arbitrator they happen to have a nice fat contract with. Corporations have been killing the class action suit for quite a while now, which always makes me laugh when Libertarian-tards say we don't need government, just take corporations to court!

    5. Re:Philips just fell off my vendor list by KGIII · · Score: 2

      *sighs* DRM is all sorts of things. Your history is sorely lacking on the subject. RMS started the movement back at MIT when the administrators started making everybody use passwords. He, and some friends, started encouraging everyone to either use the same password or, better, to simply leave the password field blank. DRM is digital rights management. I'm 100% certain that you're a fan of it. If not then stop using CHMOD, CHOWN, and let me know your password.

      --
      "So long and thanks for all the fish."
  3. No Surprise by folderol · · Score: 4, Interesting

    Phillips have a very long history if making things as difficult as possible for everyone else. Going right back to their early TVs and radios.

    1. Re:No Surprise by Silicon-Surfer · · Score: 2

      Phillips have a very long history if making things as difficult as possible for everyone else. Going right back to their early TVs and radios.

      Philips are very active patent trolls as well. They own patents (that they got by purchasing Color Kinetics some years ago) on technologies as broad as having an LED with a constant current driver (pretty much how all decent LED lighting works). They sue any successful manufacturer of LED lights and actively run a protection racket. Even buying LED modules and drivers from Philips to use in your light fittings doesn't make you imune, you also need to license their 'technologies'.

  4. Premature by samwichse · · Score: 5, Insightful

    I think Philips forgot the cardinal rule of technological trojan horses: make sure people are actually using your product BEFORE the dick lock-in moves.

  5. Box it all up and send it back for a refund by kheldan · · Score: 2

    Sounds like they're aiming to screw themselves out of the market entirely. Strip it all out of your house and send it back for a refund, buy products from a responsible company that isn't out to screw over their customer base.

    --
    Are YOU using the TOOL, or is the TOOL using YOU? Think about it!
    1. Re:Box it all up and send it back for a refund by LVSlushdat · · Score: 4, Insightful

      buy products from a responsible company that isn't out to screw over their customer base.

      Good luck finding one....

      --
      THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
    2. Re:Box it all up and send it back for a refund by Darinbob · · Score: 5, Funny

      How many lightbulb manufacturers does it take to screw up a market?

  6. Queue "bright idea" lightbulb above Philips exec by JoeyRox · · Score: 5, Insightful

    We can't guarantee other vendors' bulbs will work so we'll cut the users' suspense and make sure they wont.

  7. Welcome to the I(di)oT by thesupraman · · Score: 5, Interesting

    Does this really surprise anyone? This is one of the primary features of most IoT type setups - you dont own what you have bought, you are just using a service, and therefore of course they feel free to redefine that service as they wish.

    They here of course is not limited to Phillips, but people will continue to be surprised by this.

    Until we see some (haha! yeah right) legislation that makes it illegal for terms, level, or functionality of service to not be reduced or removed without agreement from BOTH parties, this is what we will have.

    Consumers were enough for a while, but the hunger has increased, and you only paid once then! It is immoral for the middle class to be allowed to save, so more ways must be invented to empty there wallets weekly to fund the top (rulers) and the bottom (troublemakers who must be paid to stay in check)... Welcome to the machine.

    1. Re:Welcome to the I(di)oT by rsborg · · Score: 2

      Does this really surprise anyone? This is one of the primary features of most IoT type setups - you dont own what you have bought, you are just using a service, and therefore of course they feel free to redefine that service as they wish.

      They here of course is not limited to Phillips, but people will continue to be surprised by this.

      Until we see some (haha! yeah right) legislation that makes it illegal for terms, level, or functionality of service to not be reduced or removed without agreement from BOTH parties, this is what we will have.

      Consumers were enough for a while, but the hunger has increased, and you only paid once then! It is immoral for the middle class to be allowed to save, so more ways must be invented to empty there wallets weekly to fund the top (rulers) and the bottom (troublemakers who must be paid to stay in check)... Welcome to the machine.

      Perhaps we should change the terminology: from "consumers" to "consumed".

      --
      Make sure everyone's vote counts: Verified Voting
    2. Re:Welcome to the I(di)oT by thegarbz · · Score: 3, Interesting

      IoT is just a generic term, please don't apply your shitty purchasing decisions and the "your just using their service you don't own it" meme to something so generic. IoT is nothing more than a connected device. I have several such devices. I have built such devices. I have devices from one vendor talking to a remote graphing service provided by another vendor. I have a power meter being logged by a Linux PC.

      You don't need new laws, you just need to do a bit of research. The dicks will remove themselves from the market when they realise the whole reason for having IoT devices is interoperability.

  8. Re:Well there by YrWrstNtmr · · Score: 2

    You could...just not buy a DRMed lightbulb. I know I didn't.
    Let the damn thing fail due to no sales.

  9. Re:Makes my shopping simpler. by dunkindave · · Score: 2

    Guess I can scratch them off my list.

    Yeah, this year they are on Santa's naughty list. Hope they get a lump of coal shoved up their socket.

  10. Next step, specific brands of batteries only by mark-t · · Score: 3

    Say goodbye to standard battery sizes like AA or AAA or D or even the rectangular 9v. In the future, everything will have a custom made battery, that you have to replace regularly, and will only be available from the original supplier.

    Until they obsolete them, at which point your device is useless and you will have to buy the newest one.

    Please note, I am probably *not* giving anyone any ideas here... this is already happening with consumer electronics like phones, it probably won't be long before it applies to everything.

  11. Up Next: Light as a Service! by Irate+Engineer · · Score: 2

    The Phillips Hue Lighting service - all updates are forced and you pay a subscription fee to turn electricity to light. And you'll have to watch a 30 second add before you get to turn the light on or off.

    --

    Left MS Windows for Linux Mint and never looked back!

    Vote for Bernie in 2016!

  12. Good way to kill a nascent market by 93+Escort+Wagon · · Score: 2

    Let's hurry up and apply onerous DRM to our already-overpriced new product!

    Hue bulbs seem like an interesting idea, but the price was already more than I'm willing to pay - so I hadn't bought into this system. Now Philips has seen to it that I never will.

    --
    #DeleteChrome
  13. Re:Well there by zlives · · Score: 3, Funny

    but without the internet connectivity how will i ever be able to turn on the lights.

  14. Any legal grounds for a refund? by Solandri · · Score: 4, Interesting

    This reminds me of the Sony PS3 case, where you could originally install Linux on it (in fact the USAF did just that to create a cheap computational cluster using over a thousand PS3s), but then Sony changed the firmware to prevent it.

    In cases like these, are there any laws allowing you to return the product for a full refund? After all you may have bought it under the premise that it could do something. Then the manufacturer altered the product post-purchase to prevent it from doing those things.

    If there isn't such a law, it's high time we passed one. I don't own any Phillips Hue lights, but it was on my short list (not anymore). I would imagine anyone who's bought them to use with non-Phillips bulbs will be pissed. This defeats the whole purpose of using a standardized light socket.

  15. when you think of drm and dmca... by Lead+Butthead · · Score: 2

    remember the Clintons.

    --
    ELOI, ELOI, LAMA SABACHTHANI!?
  16. the firmware?? by Anonymous Coward · · Score: 2, Insightful

    new firmware pushed out by the manufacturer

    The fuck?

    I've been buying lightbulbs for well over 5 decades and have never once needed my lightbulb to have "firmware". My computer, sure. My lightbulbs, not so much. Everything seems to have been alright thus far.

    What is this about? Why would I ever want firmware in my lightbulbs, let alone anything internet connected?

    1. Re:the firmware?? by Dereck1701 · · Score: 2

      Its not the bulbs, its the bridge that controls the bulbs. Basically you've got some smart lightbulbs, but they need an intermediary between the network/internet and the bulbs to relay commands (over RF I believe). Philips updated the firmware on their bridge to only command Philips bulbs.

    2. Re:the firmware?? by tompaulco · · Score: 2

      Its not the bulbs, its the bridge that controls the bulbs. Basically you've got some smart lightbulbs, but they need an intermediary between the network/internet and the bulbs to relay commands (over RF I believe). Philips updated the firmware on their bridge to only command Philips bulbs.

      Ah, see there is the problem I believe. All this talk about internet and network and commands over RF. No, see, it is much more simple than that. Apply voltage to socket, or don't apply voltage to socket. Then any bulb works.If your bulb can understand commands, then it has been overdesigned. All it needs to do is turn on when voltage is applied and turn off when voltage is not applied. It doesn't even have to think about doing that. Basic physics will go ahead and take care of it.

      --
      If you are not allowed to question your government then the government has answered your question.
  17. Re:So basically by bmo · · Score: 5, Insightful

    Corporate douchebags never learn from history. They think that /they/ are special and are going to be able to pull it off, speculating that nobody will catch on and that their product is /so special/ that it can't be changed out for something else, that their company, and their company alone, is the sole innovator in the market.

    It's a blinkered thought process only that sociopaths would find attractive. You know, the Carly Fiorina types.

    Meanwhile this brain-dead transparent effort to boost stock price only does the opposite.

    --
    BMO

  18. Ah, this is just the beginning by fustakrakich · · Score: 2

    Soon light bulbs will not be replaceable. You'll have to buy another house.

    --
    “He’s not deformed, he’s just drunk!”
  19. I can't even by mhkohne · · Score: 2

    figure out why anyone would put up with wireless control of their lights AT ALL - I really don't feel like having my evenings interrupted by the neighborhood a-hole teens turning my living room into strobe-central.

    --
    A thousand pounds of wood moving at 300 feet per minute. Don't get in the way.
  20. Why should they still be ZigBee certified? by rsborg · · Score: 2

    It's pretty crappy that ZigBee allows this kind of behavior while Philips still has the ZigBee label on their boxes.

    --
    Make sure everyone's vote counts: Verified Voting
  21. Re:So basically by Rei · · Score: 3, Informative

    Printers are moving in the other direction - at least Epson. I finally gave up on feeding my ever-more-finicky Canon and got an Epson L355 with the ink tank system... god, I've been waiting so long for something like this. The paper now costs well more than the ink. The side effect is if I want something... I just print it. I don't have to worry about whether its worth the cost.

    My only complaint is that they could have designed the refill bottles better... they're just pretty normal squeeze bottles, no leak protection on the openings, and no special splatter protection on the ink tank openings, so you have to be rather careful when filling tanks. But it's a minor complaint. Oh, okay one more: I can't tell it not to shut itself off - you can do that in Windows but I use Linux, and the android app (which is otherwise really excellent) doesn't have the ability to control that aspect.

    --
    Nothing says 'welcome to the neighborhood' like a gunny sack full of dead squirrels.
  22. Re:Well there by Darinbob · · Score: 5, Funny

    Send a packet to your Roomba to roll over to the wall and turn on the light.

  23. Re:Can somebody who RTFA by Anonymous Coward · · Score: 5, Informative

    The Philips Hue devices form a 'network' of devices, with controllers (dimmers, light switches, and the "Hue Bridge" which talks via a Rest API with Philips' Android/iOS apps), and lights. Philips devices are 'ZigBee' devices, and other manufacturers also make ZigBee devices which can interoperate with the Philips ones, joining the same network.

    As of this change, ZigBee devices of any sort can still join the network, and non-Philips ZigBee controllers can still steer the entire network (including Philips devices), but now Philips' controllers will not control non-approved devices. They'll just refuse to talk with them altogether, not even making an attempt.

    Philips says they'll approve certain third party devices as "Friends of Hue" and let them in, but presumably that will involve paying some amount for the certification.

  24. Re:What is the best choice for Open Source lights? by R.Mo_Robert · · Score: 4, Informative

    Philips Hue. I'm not kidding. The ZigBee Light Link protocol that it uses is an open standard. The API that the Bridge uses to communicate via HTTP is also open, published by Philips. A few third parties have even made LightLink-compatible bulbs. They did not reverse-engineer anything. This summary is a little misleading in several ways: first, any third-party devices already joined will stay that way (unless you reset your bridge to defaults with the new firmware on it); second, there actually are problems with some bulbs that were exposed with the new firmware; and third, it's not that they aren't allowing third-party devices but rather that they just want them to be "Friends of Hue" certified first--though in fairness, even though that program has been around for a couple years I don't think anyone besides Philips has created products for it.

    Someone could create an open-source ZigBee LightLink "bridge" compatible with Hue that lets you join whatever bulbs you want. It's just that nobody's done this, possibly because Philips' own product has historically been so good. I suspect some third party may create a compatible "bridge" soon, maybe SmartThings since their hub already has a ZigBee-capable radio, if they ever decide its' a good idea, but who knows. You'd probably also lose the Web-based functionality the Philips bridge enables, like scene syncing across devices, control when you're away from your home network (without needing to VPN in), and the ability to also use the website to control your lights.

    --
    R.Mo
  25. Re:So basically by Gr8Apes · · Score: 4, Interesting

    Because Carly destroyed a company, and Marissa is about to, apparently. Meg, OTOH, seems determined to try to repair some of the damage.

    --
    The cesspool just got a check and balance.
  26. Re:What is the best choice for Open Source lights? by nytes · · Score: 2

    Candles and a book of matches? :)

    --
    -- I have monkeys in my pants.
  27. Re:So basically by Daemonik · · Score: 4, Insightful

    Jobs is a much better example of the "we invented it sue everyone else into oblivion lock in our customers" sociopathic CEO though. I would say he's the Alpha Sociopath. Cult leaders took lessons from him.

  28. Re:Thankyou you Cocksucking Envirowackos by naughtynaughty · · Score: 5, Insightful

    My LED bulbs all put out nice, pleasant light. The old ones cost $1 to buy and $20 to operate for the year they operated. The new ones (not Hue) cost $5 to buy but last 5 times as long and use only $1 of electricity per year. The new ones screwed into standard sockets, the new ones do too. I use the same dimmer switches and regular switches, no new rules to learn. None of mine need software but you are welcome to buy some that do. Now head back outside and tell the kids to stay off your lawn.

  29. Re:Thankyou you Cocksucking Envirowackos by JimMcc · · Score: 2

    Oh for mod points. But mod points wouldn't really work in this case because I'd mod you +1 informative, +1 funny, even though they don't have it, +1 Zing!

  30. Amazon Review by wonkavader · · Score: 5, Informative

    Folks, take a couple of minutes and add a review of the Hue products you own on Amazon. A naive buyer will think that he/she can use it with the LED lights from Cree, for example, because there are websites showing this pairing -- we need to inform buyers that this will not work.

    It's a service we owe other consumers.

    Hue hubs currently enjoy an average of approximately 4 stars. That number seems overly high.

  31. Re:Don't knee-jerk by Intron · · Score: 2

    Their explanation is BS. You can't take advantage of a standard to work with the products from your partners but lock out the ones that aren't and claim it is for the customer's benefit.

    --
    Intron: the portion of DNA which expresses nothing useful.
  32. Re:So basically by squiggleslash · · Score: 4, Funny

    Carly Fiorina is not, and never has been, the CEO of Yahoo. I guess all blonde female CEOs look the same to you? ;-)

    --
    You are not alone. This is not normal. None of this is normal.
  33. Philips by jdawgnoonan · · Score: 2

    I was previously interested in Hue lights, fortunately I haven't bought them yet. Fuck you.

  34. Re:So basically by evilviper · · Score: 3, Insightful

    Funny you point out Carly, but not one of the thousands of male examples of CEO sociopaths,

    Are they all running for president right now, too?

    --
    Slashdot gets worse every day... Pipedot: News for nerds, without the corporate slant
  35. Easier said then done. by westlake · · Score: 2

    Sounds like they're aiming to screw themselves out of the market entirely. Strip it all out of your house and send it back for a refund...

    Sears, Roebuck was selling gas light fixtures as late as 1910.

    Why?

    Because lighting affects your choice of color, patterns and textures in flooring, wall coverings, window dressings, furniture and upholstery. It is an expensive business transitioning from one form of natural or artificial lighting to another --- and once you make the commitment, there is no turning back.

  36. Re:Queue "bright idea" lightbulb above Philips exe by GrahamCox · · Score: 2

    That's "cue" not "queue". If you learn the difference, then next time you won't look so ignorant.

  37. Re:So basically by JustAnotherOldGuy · · Score: 2

    I print something about once a month. WTF are you people doing that you need to use so much god damn paper all the time? It is long past time you monkeys learned to operate without printing every damn thing.

    I'm not surprised there's no printer in your mom's basement.

    You obviously have never been anywhere near an attorney's office, real estate office, shipping center, or any other place where people have to interact with the real world, for that matter. People print stuff all the damn time in the real world.

    --
    Just cruising through this digital world at 33 1/3 rpm...
  38. Re:So basically by publiclurker · · Score: 2

    except they didn't actually invent very much of what they sell, he was just very, very good at convincing everyone that these things didn't exist before Apple came out with their own overpriced versions.

  39. Re:So basically by dbIII · · Score: 2

    Steve had a good side. Absolute losers like Trujillo (who couldn't even win in a government enforced monopoly) are not high profile enough while everyone has heard of, and is STILL hearing of Carly.

  40. Re: Thankyou you Cocksucking Envirowackos by Anonymous Coward · · Score: 2, Interesting

    Many older dimmers need the wattage pull of incandescents to work properly. and there is nothing a bulb can do about that short of including a heater. That is probably the source of both your threshold effect and the flicker.

    It is not the led bulbs that need any special magic, just engineering tradeoffs based on assumptions about operating parameters that simply do not hold up any more.

  41. Re:Thankyou you Cocksucking Envirowackos by Shirley+Marquez · · Score: 2

    Cree LED bulbs, both the original design and the newer 4Flow, work well on dimmers. I have three chandelier fixtures with dimmers; I did the first two with the earlier Cree bulbs, but the third had to wait for the 4FLow because the thick collars of the older bulbs wouldn't fit into the glass shades.

    They don't get as dim as incandescent bulbs but they get dim enough for me. There is no visible flicker when dimmed and multiple bulbs track correctly (that is, they all dim the same amount); both of those things were problems with dimmable CFLs.

    The Philips Slimstyle is not a good choice for use with a dimmer; problems with visible flicker have been reported. They're fine for non-dimmer installations where the bulb will be hidden; the odd shape and imperfect light distribution make them less than perfect for installations where the bulb will be visible.