Slashdot Mirror


Home Depot Will Pay Up To $19.5 Million For Massive 2014 Data Breach (csoonline.com)

itwbennett writes: In remedy for the 2014 data breach that included the theft of data pertaining to about 56 million payment cards, as well as 53 million email addresses, Home Depot has reportedly agreed to pay $13 million to reimburse customers for their losses and $6.5 million to provide them with 18 months of identity protection services. And while the company was not required to admit wrongdoing, it has agreed to hire a chief information security officer.

19 of 66 comments (clear)

  1. Only 19 million? by Fwipp · · Score: 5, Insightful

    Sorry we let criminals get your card info. Here's thirty cents.

    1. Re:Only 19 million? by halivar · · Score: 4, Insightful

      Oh, no, the lawyers will surely get a bigger cut than that.

  2. Agreed to hire CSO? by sinij · · Score: 2

    Agreed to hire CSO? Did they also agreed to stop using stone tools and clay pots as part of their core business process? Just asking to make sure.

  3. That's a Long Time!!! by moehoward · · Score: 4, Insightful

    18 free months of credit protection! Awesome. Home Depot really took it on the chin there, just like all the other leakers!!!

    Doesn't everyone's SSN and mother's maiden name change every year or so? 18 months should totally cover that. Why just last week I got my new SSN! I think my mother's maiden name is up for renewal pretty soon as well as my address, address history, bank account numbers, and mortgage. 18 months? No sweat. I'm protected!

    --
    "If you want to improve, be content to be thought foolish and stupid." - Epictetus
    1. Re:That's a Long Time!!! by vux984 · · Score: 2

      Ok... I've got to ask... why have you been entering your SSN and mother's maiden name into Home Depot's payment terminals?

      Seriously, their payment terminals were compromised... what information do you think was actually stolen exactly??

  4. so it goes by ole_timer · · Score: 3

    they also announced that your furnace filter will now cost $.03 more to pay for it. so it goes.

    --
    nothing to see here - move along
  5. Talk about a slap on the wrist by sjbe · · Score: 3, Insightful

    the 2014 data breach that included the theft of data pertaining to about 56 million payment cards, as well as 53 million email addresses, Home Depot has reportedly agreed to pay $13 million to reimburse customers for their losses and $6.5 million to provide them with 18 months of identity protection services.

    So they are paying $0.35 per affected customer. That my friends is the very definition of a slap on the wrist.

  6. 40% is attorney's fees by Etherwalk · · Score: 2

    So the purpose of cases like this is not *really* to get money back, so much as it is to fine a company for something that should never have happened and maybe make them take a corrective step or two... but legal fees were around 8 million bucks.

    Which is kinda silly, because it was pretty obvious from the get-go that a company that loses data on 56 million payments sure as hell screwed up.

  7. Time for a new unique ID by bangular · · Score: 3, Interesting

    SSN was never intended to be a unique ID for things like credit. Its purpose was for social security. I think it's high time the government funded grants to pay our best mathematicians to come up with a new system. Maybe something involving a physical token. Not sure what such a system would look like, but it's obvious SSN for credit and medical purposes is broken. Hell, SSN isn't even guaranteed to be unique!

  8. new kitchen by monkeyman.kix · · Score: 2

    So in addition to my 29.99 % interest rate on my HD credit card, I will get a rebate of 35 cents. nice! now lets start planning out my new kitchen

  9. Re:Payment by MiniMike · · Score: 2

    One 2x4 for every customer...

    That would be fine if we get to hit the criminals with it.

  10. I'm sure they'll be out of business soon enough by bangular · · Score: 2

    I can't imagine Home Depot still being in business 10 or 15 years from now. Walking through Home Depot reminds me of every retail chain 6 months before filing for bankruptcy. Lumber is always in bad shape. Overpriced tools. Nursery can't compare to local mom and pop places. The only thing that makes sense to buy from Home Depot are consumables like nails and tape. I can't imagine nails and tape keeping them in business. Home Depot reminds me of Radio Shack circa 2010.

    1. Re:I'm sure they'll be out of business soon enough by tlhIngan · · Score: 3, Informative

      I can't imagine Home Depot still being in business 10 or 15 years from now. Walking through Home Depot reminds me of every retail chain 6 months before filing for bankruptcy. Lumber is always in bad shape. Overpriced tools. Nursery can't compare to local mom and pop places. The only thing that makes sense to buy from Home Depot are consumables like nails and tape. I can't imagine nails and tape keeping them in business. Home Depot reminds me of Radio Shack circa 2010.

      Home Depot is actually much larger than the warehouse you visit - they're a literal supply chain. There are contractor versions of Home Depot ("HD Supply" - guess what HD stands for?) whose sole purpose is to supply all the contractors with stuff, kinda-sorta like Costco, but also a one-stop shop for materials and everything.

      Sure, you can find better - you can go to a local nursery for better plants, a lumber yard for better lumber, etc.,but building contractors don't typically want to make 100 stops for all their supplies. If they need more than a few cords of lumber they might contract with a lumber yard for that, but basic supplies they will do it at Home Depot or the contractor store. And yes, in a pinch, they will also go to Home Depot to pick up supplies - again, because they can make one stop to do it.

  11. Meanwhile at the IRS by Kohath · · Score: 2

    When the IRS let criminals get your data, no one faced any consequences at all.

  12. Home Depot is doing fine by sjbe · · Score: 4, Insightful

    I can't imagine Home Depot still being in business 10 or 15 years from now.

    Really? I can't imagine them not being around. Home Depot made $7 billion on $85 billion in sales last year. There is nothing on the market that is going to replace them soon. They're not really vulnerable to Amazon for much of what they sell (can't ship lumber UPS) and the local mom and pops are too specialized or too small to compete effectively.

    Walking through Home Depot reminds me of every retail chain 6 months before filing for bankruptcy.

    I'm in Home Depot's routinely and you have a very different impression from me. Sure it looks like a warehouse but that's actually on purpose. Their founder designed it that way. It's not supposed to look like an Apple Store. Their founder reportedly drove a forklift around their first store just before it opened trying to get scuff marks on the floor - on purpose.

    Home Depot reminds me of Radio Shack circa 2010.

    Umm, yeah... no. The two are nothing like each other.

  13. I had my card used... by Blinkin1200 · · Score: 2

    I had my card used at a Target in Wilmington DE when I was sitting at my kitchen table in NJ. After a bunch of phone calls from me to my bank, at Target, I realized it wasn't worth the effort to get the police report filed and work through the process just to see the face of the person that used my card. Yes, Target confirmed they had video of the person at the register using my card, and trying to use my card again later. My bank confirmed this card number was snagged in the Home Depot breach. If you want to make me happy, burn down every other Home Depot store, and jail those responsible for not securing their network at Home Depot. Those people shouldn't be allowed near any technology, then again they never have been. It is almost enough to push me over to the dark side. Maybe I'll swing by next Saturday morning with my spray bottle of Liquid Ass. (read the comments on Amazon).

  14. Re: Coming soon to Home Depot.... by smooth+wombat · · Score: 2

    The IRS has been hacked even worse,

    No, it hasn't. Not even close to the 56 MILLION payment cards affected by Home Depot's breach.

    The IRS has said roughly 700,000 people, or 0.013% the number Home Depot let loose, were affected by their breach.

    Target had 40 MILLION people affected by their breach in 2013.

    So no, the IRS was not hacked worse, not in any fantasy world you can conceive. Not even in the same galaxy by comparison.

    --
    We will bankrupt ourselves in the vain search for absolute security. -- Dwight D. Eisenhower
  15. Prices are the same between Lowes and Home Depot by sjbe · · Score: 3, Insightful

    Lowes and Menards are better, cheaper, and have already replaced many Home Depot locations.

    Lowes is in no way, shape or form cheaper than Home Depot. There is very little difference in price between the two on average and I shop in both routinely. There is also plenty of evidence of people price comparing the two (spend two seconds on Google looking) and they almost always come out pretty close in price. You might find a deal in one or the other but if you think Lowes is cheaper you are not basing that on objective evidence.

    You can get better prices than either sometimes going to specialty stores but whether that is worthwhile depends on how much running around you plan to do.

    I can't speak for Menards as there isn't one near me but I'm dubious their prices are meaningfully less.

  16. Cut me a check? by goombah99 · · Score: 2

    I've been a victim of so many data breeches I now have three different experian and life lock memberships courtesy of various companies and give agencies who mishandled my vital particulars. I really don't need another one. I only accept these now because I think data mismanagement is a crime and since they won't be prosecuted they at least need to feel the sting in their wallet. But as long as they are paying give me the cash not experian.

    --
    Some drink at the fountain of knowledge. Others just gargle.