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Comcast Users Must Now Pay $50 Per Month Extra To Avoid Caps (dslreports.com)

Karl Bode, reporting for DSLReports: In a letter being sent to Comcast customers in usage capped markets, the company says that with the recent announcement of usage caps being bumped to 1 terabyte, the company is also capping the amount of additional charges capped users can incur -- to $200 in a single month. As it stands, customers that cross the 1 terabyte limit face overage fees of $10 per each additional 50 GB consumed. But under the revised plans, customers have to pay $50 (up from $30 to $35) extra per month to avoid usage caps entirely. "Because you are an unlimited data customer, we will maintain your current rate of $35 until the end of 2016," the letter reads. Comcast's recent decision to bump their caps to 1 terabyte weren't driven by altruism. With the FCC preventing Charter from imposing caps for seven years as a merger condition, the agency has signaled that it may start getting more serious about cracking down on usage caps in the broadband market.

29 of 218 comments (clear)

  1. Pay up ! by Taco+Cowboy · · Score: 4, Insightful

    Today it's Comcast, tomorrow it might be AT&T, the next day it might be some long distance company ... the list goes on, and on

    All squeezing the American customers

    Where is the government when we truly needs them?

    --
    Muchas Gracias, Señor Edward Snowden !
    1. Re:Pay up ! by zenlessyank · · Score: 4, Informative

      AT&T already announced caps for DSL and U-Verse the other day. So, you are right, except it looks to be already decided. They are just releasing the info every couple of days so we wont notice. Mooooo

    2. Re:Pay up ! by Brett+Buck · · Score: 4, Insightful

      Where is the government? The government is busy churning out regulation after regulation that prevents any possible competition that would drive the costs down. Most of these deals are driven by Comcast, etc, lobbying to keep everyone else out.

    3. Re:Pay up ! by PopeRatzo · · Score: 5, Funny

      Where is the government?

      Don't worry. When I'm president we're going to have the best caps. Tremendous, tremendous caps. The smartest caps, not stupid caps.

      --
      You are welcome on my lawn.
    4. Re:Pay up ! by Anonymous Coward · · Score: 2, Funny

      The Internet will pay for it!

    5. Re:Pay up ! by mspohr · · Score: 2

      It's called regulatory capture. Our corrupt political system allows corporations to buy politicians (Democrats, Republicans, it doesn't matter) so you can't vote out the bad guys. (Only Bernie is not corrupted.)

      --
      I don't read your sig. Why are you reading mine?
    6. Re:Pay up ! by fustakrakich · · Score: 2

      Where is the government when we truly needs them?

      Right where you want them, in eternal gridlock.

      The opportunity awaits. We can clean the house in November, or we can keep on doing the same old thing and reelect 95% of them, and then complain some more for two more years.

      If you want your government to fight against the abuse, you have to vote for one that will. All the complainers who say there's no choice are full of shit.

      --
      “He’s not deformed, he’s just drunk!”
    7. Re:Pay up ! by QuietLagoon · · Score: 4, Informative

      ...Where is the government when we truly needs them?...

      GOP budget bill would kill net neutrality and FCC’s set-top box plan

      .
      It looks like the Republicans that control Congress are firmly in the grip of the cable and ISP lobbyists.

    8. Re:Pay up ! by Jason+Levine · · Score: 5, Informative

      The cable companies have already admitted that caps aren't due to network congestion. They are because of two factors:

      1) The cable companies want more money.

      and

      2) Streaming video cuts into their traditional TV profits. Caps and overages help limit how much people can stream. (And give the cable companies more money if you do stream.)

      --
      My sci-fi novel, Ghost Thief, is now available from Amazon.com.
    9. Re:Pay up ! by OhPlz · · Score: 2

      Internet accomplished!

    10. Re:Pay up ! by Opportunist · · Score: 3, Informative

      So... something this important is better dictated by the likes of Comcast, AT&T and Time Warner. Gotcha.

      Hint: Governments at least PRETEND they give a shit about you. Corporations don't even have to do that.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    11. Re:Pay up ! by Bob+the+Super+Hamste · · Score: 2

      Well this year at the top of the ticket there are other choices than Clinton or Trump. Given how much both are disliked I am surprised that the Green Party and Libertarian Party aren't getting more attention. Those are just the 2 largest alternative parties and they will likely be on the ballots in all 50 states, unlike most other 3rd party candidates, but sadly most people won't even consider voting for either of them because of something to do with lizards.

      --
      Time to offend someone
    12. Re:Pay up ! by QuietLagoon · · Score: 2

      ...The FCC is the same agency that gave us the nipple-protection panic and the Broadcast Flag....

      If you've been following the FCC recently, instead of complaining about it, you would notice that the current FCC chairman is very much on the side of consumers. He's been pushing back on the cable and ISP industries quite hard. Some want him to push even harder. He just might.

  2. Got to love one-way agreements. . . . by Salgak1 · · Score: 5, Insightful

    . . . pity we can't say, "Sorry, but when I signed, the terms were unlimited bandwidth for $X/month. I haven't signed any changes to the agreement, so deliver, bitches. . . "

    But what can you say about an ISP whose Customer Service Policy is cribbed from "50 Shades of Grey" ???

  3. Seems reasonable by trawg · · Score: 4, Interesting

    ... If only because it's documented and clear about pricing (at least at a glance from the summary).

    I know this will be an unpopular opinion here but as an Australian that has lived under data caps since forever (the first broadband cap in Aus was 300mb, raised not long after to 3gb where it sat for a while), even considering how much time has elapsed 1TB is a staggering amount of data.

    The biggest problem we had in Australia (... Outside of just generally ludicrously high costs for data) was pland being offered as "unlimited *", where the * basically meant go fuck yourself. This was, fortunately, clamped down on quickly and since then we've had crystal clear (if low) data limits.

    I've been in the US for the last 2 years on some vaguely defined TWC plan. Despite having netflix running nearly all day every day (I've not been working for the last year so have had lots of spare time) I could barely manage more than 300gb a month, between me and my partner.

    But even so I was constantly worried that eventually someone would be all like "you're using too much data!". Knowing there was a real limit would have been awesome, because I was used to thinking like that anyway and I'm tech savvy enough to deal with it.

    I have no problems with data plans, as long as "unlimited" fucking well means what it says, even if you have to pay more for it. Having vague, opaque limits is harmful for everyone. Non-tech-savvy end users can just be filtered or rate capped, but for those of us that actually give a shit about service levels, it needs to be clear what we're paying for and what we're actually getting.

  4. In Seattle... by 110010001000 · · Score: 4, Informative

    In Seattle I get 1 Gbps uncapped. Thanks to the progressive city council we have multiple providers to choose from.

    1. Re:In Seattle... by Anonymous Coward · · Score: 2, Informative

      In Seattle I get 1 Gbps uncapped. Thanks to the progressive city council we have multiple providers to choose from.

      That is a damn lie, and you know it. I've lived here since before the Internet and don't know anyone with a connection fast enough to stream Netflix. Gigabit is available from CenturyLink on a couple of streets and in about fifty expensive condo buildings, but that's it. Here's my house:

      http://imgur.com/WgSvnA5

      That proves you a liar. CenturyLink only provides 1.5 Mbps max to much of the U District (neighborhood just north of the University of Washington). You're lying by almost a factor of a thousand-fold, but of course you're just trolling. You know damn well what you posted isn't true. Seattle sucks for Internet.

    2. Re:In Seattle... by 110010001000 · · Score: 3, Interesting

      WTF? Seattle has multiple 1Gbps providers (3 I know of). Comcast, Wave, CenturyLink. Even if your claim of 1.5Mbps max were true, that is PLENTY to stream Netflix. Troll.

  5. Re:Thank the FCC. by DogDude · · Score: 3, Informative

    Why are you saying "Fuck you" to the FCC? Do you understand that they're trying to get the Cable Company to REMOVE the caps?

    With the FCC preventing Charter from imposing caps for seven years as a merger condition, the agency has signaled that it may start getting more serious about cracking down on usage caps in the broadband market.

    --
    I don't respond to AC's.
  6. Re:Your job is to deliver the internet @ speed rat by rkhalloran · · Score: 2

    cable-cutters going to Netflix, Sling, etc scare the crap out of Comcast, especially as a network owner themselves. Throttling these content providers into Comcast userspace is a (vain) effort to discourage the flood of people fleeing the lousy service and exorbitant pricing offered by Comcast. Notice in the handful of towns deploying Google Fiber, the offers from Comcast suddenly become competitive (I'm in Jacksonville FL, a prospective GF site, and praying to Whatever Gods There Are it gets in here and my neighborhood has availability). I can live with torrenting my Walking Dead fix (Google TV service lacks AMC) for the chance to tell Comcast to take their pricey, lousy service and shove it.

  7. Re:Thank the FCC. by chr1st1anSoldier · · Score: 2

    You mean something like this.

  8. Re:One last try by BinaryTB · · Score: 2

    I would actually buy your math if everything else were equal...

    I do NOT get the same upload speed as an OC3
    I do NOT get the savings passed onto me from Netflix/YouTube/etc paying my ISP for a better experience
    I do NOT get anything except a crowded spectrum from my ISP sharing my wifi by default

  9. Re:One last try by Anonymous Coward · · Score: 5, Informative

    On the backbone, assuming you buy at big ISP scale, 100Mbps dedicated and symmetric costs less than $50 per month. The last mile costs roughly the same whether you use it for 1Mbps or 100Mbps. Volume caps have no effect on congestion (because they reduce off-peak usage, not peak usage.) This is a shakedown, money-grab, market failure.

  10. Caps are good but there's a yawning danger by goombah99 · · Score: 2

    I'm totally in favor of metered service. Caps are a form of that that are convenient. Basically one can plan a budget of so much for month that's correct nearly all the time but if you want more than that then you can pay incrementally. It's a fine idea that ties charges to usage.

    The problem with this model is if there are certain services that escape the cap. If T-mobile can let me binge-on Hulu or if Facebook will let me watch certain parts of the internet they get payola from for free then this is just bending net neutrality over and reaming it hard.

    So metered service = good but it has this slippery slope to evil.

    therefore I oppose caps until all ISPs divest of content services and are regulated by public utilities. The risk of losing net neutrality is too great. it's directly analogous to the free press.

    --
    Some drink at the fountain of knowledge. Others just gargle.
    1. Re:Caps are good but there's a yawning danger by chipschap · · Score: 2

      So metered service = good but it has this slippery slope to evil.

      Metering and price control to limit access to a scarce resource is one thing, but it appears that large ISPs, when working from a semi or complete monopoly position, are merely gouging. $50 extra for unlimited usage?

  11. Data caps versus the cloud-storage craze by sremick · · Score: 3, Informative

    And this is why the fanatical push towards "cloud" storage of everything is insane nonsense. First it was cell phone data plans, now it's home internet as well.

    The industry wants to have it both ways but it's not realistic. These two schools of thoughts are financially incompatible with each other.

  12. Re:Pay up !... Or not by cayenne8 · · Score: 2

    I'll be sure to let the management of my apartment complex know that is an option. I'm sure they will be thrilled and will jump on that immediately. Perhaps they can even convince Google to wire up the neighborhood! Even though Google Fiber isn't available in Houston, I bet they can make it happen.

    While it sucks to live in an apt. complex...and have to get whatever one else does...

    I would advise people renting or owning houses, to consider getting a business internet connection if you need unlimited broadband.

    I have an older grandfathered lower limits one from Cox Cable..but I pay $69/mo...unlimited, no blocked ports (so yes, I can run servers)...and I even have a basic level SLA.

    I once reported my service down about 11pm on a friday night....and by a bit after midnight they had someone on the pole fixing things.

    You really don't have to show much proof of a "real business" either...I just had to give them a name, etc....

    My plan isn't offered anymore, but for only a few dollars more, you get a bit faster up and down, and it is quite reasonable, I think maybe only $80/mo? I think they also have one cheaper than mine too....

    But look for business ISP service to your home, often by the local cable company. Cox is a great one if you have them in your area.

    --
    Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  13. Re:One last try by wwalker · · Score: 5, Informative

    Really, this is voted as +5 Informative here on *Slashdot*?! Comcast are not going to be laying OC3 lines all over the place. OC3 costs so much because it is strung directly to your office building or whereever. When you are talking about the cost of bandwidth to Comcast, it is the cost of IP transit. Right now you can get a 1Gbps (with a full cabinet for your equipment) for $400/month: https://he.net/special.pdf (I have nothing to do with them other than that I used to be happy customer for a long while). If you need just IP transit (no cabinet), it goes down to $0.32/Mbps per month. To transfer 1 Tb of data per month (i.e. their current cap), you need about 4 Mbps of bandwidth. So the data cost to Comcast is roughly $1.28 for each 1Tb. So please, let's stop with the bullshit indeed.

  14. Re:Pay up !... Or not by A10Mechanic · · Score: 2

    Oh sure, we win one World Series and now you're our friend again? Come for the Fiber, stay for the barbecue...