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Alicia Keys Latest Artist To Enforce No Cell Phone Policy at Concerts (slashgear.com)

Shane McGlaun, reporting for SlashGear:It appears that artists of all sorts are getting very serious about keeping fans from using smartphones while they are at their concerts or events. The latest musician to ban cell phones at her events is Alicia Keys. Fans aren't forced to give up their smartphones at the door to be locked up in some locker or box until the show is over. Rather, fans are handed a special pouch that is locked up with their smartphone inside the fan keeps that pouch with them during the event, but they can't get to the device to call, take photos, or shoot video. If they need to use their device during the show the users can go back to the door and a worker passes a disc about the size of a bagel over the bag to unlock it and the fan can step outside to use their smartphone.

36 of 482 comments (clear)

  1. As long as it's for the right reason by Jfetjunky · · Score: 5, Insightful

    Banning cell phones so you don't have to try to look around people who insist on holding their phones over their heads. Or banning cell phones because you don't want an amateur video of your concert on youtube. Given my jaded view of the music industry, I'd bet on the latter. However, I've always wondered what the people who insist on taking photos and videos of everything they see do with those. Are they the modern day equivalent of those who used to corner people with their slide projectors while they begrudgingly sat and pretended to care? Enjoy your life, quit pretending everybody else wants to experience every second of it too.

    1. Re:As long as it's for the right reason by Anonymous Coward · · Score: 3, Interesting

      I think dgatwood was suggesting that bouncers should just observe the crowd and confront anyone who appears to be recording the concert.

      Exactly.

      And to whatever AC's keep saying "just grab a bouncer", ya fucking right, you've obviously never BEEN to a concert, have you? Not too long ago there were a couple guys who got arrested because they were out in the crowd groping girls. The bouncers didn't see it happen, and didn't stop it. The ONLY reason they were ID'd was because other patrons recorded them and had video evidence.

      Ya, "just go get a security guard", that's fucking retarded. By the time you get through the crowd, find a guard who cares enough to listen, and make your way back to the location, the 'perp' is long gone. "Back in the Day" before cell phone cameras, it was not uncommon for people to be physically and/or sexually assaulted and nobody was ever caught unless the victim got lucky and spotted the person on the way out.

      And what if the problem is a couple of over-zealous guards beating the shit out of someone for no good reason? Who you gonna call then, eh?

      Look, I can see how the performers would be concerned about some really shitty, low-quality video with shitty audio being uploaded to youtube. After all, who wouldn't rush out to watch someone's home-made youtube video of a concert, complete with people nearby drowning out hte sound with their screams and yells, instead of buying a ticket? I know I for one would much rather watch the shaky, unfocused video which primarily consists of the floor and someone's head, than a professionally shot video of the performer.

    2. Re:As long as it's for the right reason by hambone142 · · Score: 4, Interesting

      I go to a lot of concerts but I find smart phone users during the show very obnoxious.

      We went to see Tom Petty at the Rose Quarter/Moda center in Portland . The folks in front of us were constantly taking selfies *with flash* , googling, doing fucking Facebook and more during the music. It was such a bad experience, we'll never return to that venue.

      We've run in to the behavior at other shows but not as bad as this one.

      I'm all for bagging cellphones during concerts if people can't learn to behave with them.

      Some of the venues I go to (smaller ones) remind idiots when they're being idiots with cellphones.

    3. Re:As long as it's for the right reason by PCM2 · · Score: 4, Insightful

      Wait until you go to a show and somebody's doing all this with an iPad.

      --
      Breakfast served all day!
    4. Re:As long as it's for the right reason by Solandri · · Score: 4, Interesting

      Or banning cell phones because you don't want an amateur video of your concert on youtube.

      Here's an idea. Instead of taking the heavy-handed approach of banning cell phones at concerts, simply remove the incentive to create an amateur video of the concert you're attending with your cell phone. Hire a professional camera crew who makes a slick video of the concert. Then give each ticket-holder a unique code which entitles them to download a free copy of this video a few days after the concert.

      The fans are happy because they get a nice video to relieve the experience, instead of a crappy cell phone video. The musician is happy because there are no (or fewer) annoying cell phones and flashes going off in the concert. And the production studio is happy because they can use software to detect copies of the concert video uploaded to YouTube, instead of having to hire people to scour YouTube for amateur videos of the concert. Win-win-win.

    5. Re:As long as it's for the right reason by Matheus · · Score: 3, Informative

      I'm extremely conflicted on this issue. I strive to not be a hypocrite as much as possible so in this try to constrain my activities to a set of rules that I would be comfortable with everyone else following. SO here's where I'm at:

      I go to a LOT of concerts. I believe the vast majority of people don't understand the depth of this statement. 5-7 nights a week. 250-300 days out of the year I'm seeing live music. There are many different kinds of shows and each one has slightly different rules. Clubs are very different from Theaters are very different from Stadiums are very different from Festivals. You really need to respect the environment you're in. I really hate how a lot of people use their phones during a show BUT at the same time my favorite hobby, aside from seeing the music in the first place, is capturing it for the many many people who live vicariously through my concert experiences. This is not vanity. I get thanks on the daily from people who don't have the time or money to go see what I do and truly appreciate the photos and videos I capture and share. SO, I need to find a balance between getting that done and not being "that guy" at a show either. Here are the rules I try to follow:

      1) Turn off your flash. *Period. Cell phone flashes suck. You will get better photos with the light that is being provided by the stage light engineer. The *only time you need your phone flash is if you are taking pictures of your friends in the audience and then only if they are in the dark (see #2). Your friends look cooler if you take a photo away from the stage so they are illuminated by the stage lighting anyway.
      2) I don't take selfies or group shots during shows: This is not only obnoxious for the flash that is often used (necessary or no) but also for the "sorry we're going to expand and shove you all out of the way so we can get an unobstructed shot". I'm not going to say I've never been in such a shot nor taken one but I avoid it to the max because I hate it when it happens.
      3) Keep video to a minimum: I love having videos but hate taking them and it's really hard not to be "that guy" while doing so. Aside from the above *never use flash while recording because goddammit why are you blinding me for that long! but also: a) Video is better horizontal than vertical. b) try to not hold the phone blocking everyone else's view. This is prime if you can be close enough that you can hold your phone over someone's shoulder so only you and maybe the couple people immediately behind you can see it. c) Phone video only looks good when you hold the phone extremely still. If you can't do this then don't record video. d) (Personally) since I want this to be worthwhile to the general public I always record a entire song. I don't want to watch some crappy minute long shaky video of whatever so if I'm going to go through the hassle and aggravation of recording one then its going to be steady, quiet and a complete song. I also shoot for no more than 1 video per show or set if any.
      4) Do your work quick and go away. Block people's view for as little time as possible and put your phone away. I've had shows where I took literally hundreds of photos and the people around me were like "dude I rarely saw your phone in the air". Look for a good shot, get your settings configured when the phone is out of view, pop it up and take a few quick shots (this is faster when the flash is off and any HDR is off as well!) and put the phone away. ALSO you're not going to capture the whole show. Don't try. Take a bunch of (near most) songs off and just enjoy them. I've been behind people who were shooting constantly and it's annoying.
      5) Don't do a bunch of other stuff with your phone. If it's a really major show I might do a single FB update with a photo but else my phone is in my pocket unless it's being a camera or watch. *exception: for really large shows (festivals / stadiums) people may need to find where I am / vice versa so texting is a necessary evil sometimes BUT I'm not sitting there chatting about other crap. Purely lo

  2. Coming in 3. . .2. . .1. . . by Salgak1 · · Score: 3, Interesting

    . . . . a Bluetooth Camera/Audio pickup. Unless this "Yondr" bag is a dual-layered Faraday shield. . . .

  3. Re:Liability by Anonymous Coward · · Score: 4, Insightful

    The same people who have always been responsible: The on-site security. They don't need access to a phone, they just need to grab one of the guys or gals RIGHT THERE.

    We went to concerts before everyone had phones you know...

  4. Re:Liability by arth1 · · Score: 3, Insightful

    So who is liable if there is an emergency and nobody in the crowd is able to access a phone to actually report it?

    If anything, I believe emergency response times were better before everybody had a cell phone and 500 people called the emergency number at the same time.
    The guards presumably still have working phones.

  5. Re:Liability? by PraiseBob · · Score: 5, Insightful

    You do realize that cell phones didn't always exist, and people still managed to survive? I'm sure concert survival rates won't drop drastically because of a potential 2 hour gap where your cellphone doesn't work.

  6. No shit by Sycraft-fu · · Score: 3, Insightful

    And before someone starts complaining about "But we didn't used to have cellphones!" no we didn't, now we do: It's called progress. One thing that has helped emergency response times quite a bit in high income nations is the proliferation of mobile phones. When something happens emergency services can be notified in seconds, and get the response rolling that much faster.

    Happened when I was in a car accident. I was dazed for maybe 20-30 seconds, then got my phone out and called for help. They had fire responders on scene in under 2 minutes, police 30 seconds later and EMS in about 4. In that case, it didn't matter, everyone was fine other than bruises, but had there been something serious, it is much more likely it could have been dealt with. The only reason the response was so fast was that it was in a populated area, and that I was able to call for help almost immediately.

    To me it seems like the concert issue is one of acceptable behaviour, not the phones themselves. It is using them in inappropriate ways. Well the answer there isn't "take them away" or "lock them up" it is to let people know what is and isn't allowed, and to enforce that by removing people if necessary. People can learn, it turns out, and most can understand what rules apply to what social situation and obey them. There are those that can't and you have to deal with them, but you do it on an individual basis not by something like this.

  7. Re:Liability? by Anonymous Coward · · Score: 5, Funny

    You do realize that cell phones didn't always exist, and people still managed to survive?

    Lies! I was around then. It was very rare to survive a concert in those days.

  8. Re:Liability? by watermark · · Score: 4, Funny

    Terrorists didn't exist back then. I need my phone because terrorists.

  9. Re:movie theaters by Yvan256 · · Score: 5, Funny

    That's an excellent idea! Without cellphones, the movie theatre experience would be much better since we'd only have to worry about people talking to each others during the movie, the noise from people munching on oversized snacks, slurping their two litres of soft drinks, the sticky floors and the fact that you can't pause the movie to go to the filthy public bathroom.

    After experiencing movies at home, on-demand and at the low cost of Netflix, you'd have to pay me to go to the theatre.

  10. Re:This seems dangerous by Yvan256 · · Score: 4, Insightful

    But if your phone is in a bag, how can you know if it's an emergency or not?

  11. Weird Al is the opposite by Burdell · · Score: 4, Informative

    I saw Weird Al Yankovic this past weekend. Entering the venue, we were specifically told that we could use cell phones if we liked. Part of his show involved everybody getting their cell phone out and waving them over their head - we all have cell phones, so c'mon, let's get real!

  12. Re:Or, you know.. by Rinikusu · · Score: 5, Insightful

    I came to see the band, not your fucking cell phone that you insist and holding over your head, blocking my goddamned view.

    Saw one of my favorite bands recently. The girl behind us actually had the temerity to ask us to "keep it down" because she was recording the band on her cell phone. At a rock concert.

    --
    If you were me, you'd be good lookin'. - six string samurai
  13. Re:Liability? by thegarbz · · Score: 5, Informative

    Ok let's clear some things up here in dot points:

    1. Nothing good has ever come from random people calling 911 for emergency services to a very large public venue. All you achieve is to confuse the dispatchers and result in a bunch of ambulances arriving to the wrong place, announcing to the wrong place and ultimately delaying care for those that need.

    2. Part of event organisation includes co-ordination. There's never an assumption or a requirement to have the public involved in managing an event. The organisers have teams with radios for communication, and can easily and quickly manage any scenario.

    3. Following on from the above dot point one of the key parts of managing an emergency at a public event is getting people to NOT help and getting them to stay out of the way. Despite what you think is happening in nearly every case the situation is being far better managed than you think and no unless you're a doctor you're not at all helping.

    4. I don't want someone to call 911. I want someone to call the local first aid team which is part of the emergency response plan which will likely be there in seconds, not 10s of minutes.

    5. ALL such events have insurance. ALL such events are required to provide an emergency response plan to the insurance company.

    6. In an active shooter event all bets are off. More people will get injured in the resulting stampede than get shot by the shooter. Still the best person to 911 is security, the guys who likely can see the shooter and follow where he is moving, not some person hiding under the chair providing wonderful information to dispatch such as "bwaaa I don't know where he is, bwaaaa someone is shooting, bwaaaa get me out of here"

    And completely unrelated to an emergency the use of mobile phones at a concert is just pure and utter garbage that results in pure and utter garbage videos, pure and utter garbage sound, and makes you a pure and utter garbage person for holding up a lit display in the person behind you's face.

  14. Re:Liability by Karl+Cocknozzle · · Score: 3, Informative

    The guards presumably still have working phones.

    Better: At venues large enough that this is really an "issue" there is often an ambulance already onsite to deal with any medical calamities--for "music festivals" there are often two on site. So the hundreds of bouncers they have working these shows all have walkie-talkie radios and can probbaly get the already-there ambulance crew to your seat faster than you'd get an ambulance dispatched from the fire station by 9-1-1, to the venue, parked, and into the place.

    --
    Who did what now?
  15. Re:This seems dangerous by halivar · · Score: 4, Informative

    Somehow, before the age of cellphones, we did ok. I don't know how, but we survived.

  16. Re:Liability? by reanjr · · Score: 4, Insightful

    We didn't used to have anesthesia and clean medical facilities, either, and people survived then, too.

  17. Re:This seems dangerous by ScentCone · · Score: 3, Funny

    But if your phone is in a bag, how can you know if it's an emergency or not?

    Apple Watch.

    Or, are these actual Faraday bags, not just can't-get-to-the-device-access-control-bags?

    --
    Don't disappoint your bird dog. Go to the range.
  18. Re:Or, you know.. by ScentCone · · Score: 5, Insightful

    Let me guess. You're one of the people who likes to stare at your full-brightness-enabled phone during movies and other performances, without bothering to think that it's as much or more the other paying customers you're pissing off, not the performing artist(s). Has it occurred to you that the person on stage might be wanting their paying customers to be able to enjoy the performance without people like you wrecking everyone's dark-adjusted vision and providing a bright visual distraction that, because of perspective, is larger than the person on the stage that everyone's just spent a bunch of money to see? I know, you really just don't care, because it's all about you. I wonder if there's anything the person sitting in front of YOU might be able to do that would make you wish they'd stop? Maybe, shining a flashlight in your face the whole time? Or is that, like, so cool, man!

    --
    Don't disappoint your bird dog. Go to the range.
  19. Re:This seems dangerous by Anonymous Coward · · Score: 4, Insightful

    And what precisely would you be able to do if your father was dying of a stroke while you were in a venue, particularly a stadium? Teleport to his side?

    Face it, just because it is possible to be in phone contact during an emergency doesn't really mean that you have to be or that it will even help.

  20. Re:movie theaters by MightyYar · · Score: 4, Informative

    Recently theaters have started to catch on to this. Even here in "blue laws" PA, theaters are selling beer. They are increasingly installing electric reclining seats with assigned seating. One theater even serves you decent pub-style food directly to your seat during the movie. It's not for everyone, and it sure does jack up the price - but I've started going to the theater again after a long time of avoiding it.

    --
    W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
  21. Re:This seems dangerous by bws111 · · Score: 3, Insightful

    They are specifically trained. Not to do anything medical, but to get on their radios and say 'medical emergency in section 123'. Then, as if by magic, the ON SITE EMS team shows up and deals with it.

  22. Re:Liability? by foradoxium · · Score: 4, Insightful

    this is a non-starter.

    I worked as an usher for many years, I worked many many concerts. There are ushers on the sides of every section, with radios. There are security guards walking around the show and just outside the seating areas.

    Nobody is going to call 911 in an emergency on their cellphone...Have you tried talking on your cellphone during a show? Neither the caller or the 911 operator would *not* hear a word said. You would call 911..the operator would get on say something and you'd say "sorry, can't hear you...hold on while I leave my seat, walk down the stairs and to a more quiet place."

    It would be foolish for someone to try and handle it themselves, if your friend was having a medical emergency you would kill them. There is medical staff standing which includes an ambulance. You spending 10 minutes trying to get through and talk to a 911 operator would simply kill your friend. In fact, I bet if you told the operator that you were at a concert they would tell you to immediately hang up and talk to security.

  23. Re:Liability? by EvilSS · · Score: 4, Funny

    Terrorists didn't exist back then. I need my phone because terrorists.

    This. How am I supposed to sell footage of a terrorist attack to the media if I can't get to my phone!

    --
    I browse on +1 so AC's need not respond, I won't see it.
  24. Re: So no more crappy cell phone videos by rudy_wayne · · Score: 5, Insightful

    I'd simply refuse to enter and request compensation (full purchase refund, parking expenses). If not, take the ticket merchant or responsible venue coordinatator to court and also request compensation for lost personal time. This type of information should be made clear before the purchase is made.

    I've grown tired of organizations and individuals encroaching on what I consider others' basic rights for their own personal interests. If you're a live performer, cell phones are not hurting your business.

    And it's exactly because of assholes like you that going anywhere, movie, concert, etc., had become unbearable. Fuck you and your fucking phone.

  25. Re:Liability? by TroII · · Score: 5, Insightful

    There are already ambulances and police on site at any event of this size. Insurance requires it, the fire code likely requires it, common sense dictates it, and the artists usually have it in their contract (even if they're only thinking of themselves). Trying to get help sent from the outside will likely take longer than finding someone in a position of authority at the venue.

  26. Re: So no more crappy cell phone videos by geekmux · · Score: 5, Interesting

    I'd simply refuse to enter and request compensation (full purchase refund, parking expenses). If not, take the ticket merchant or responsible venue coordinatator to court and also request compensation for lost personal time. This type of information should be made clear before the purchase is made.

    And it likely WILL be. Common sense dictates you read the fine print if you find yourself and your "rights" being violated here. Don't like it? Don't attend the concert. We won't miss you. Refuse to play by the rules? The door swings both ways. Bye.

    I've grown tired of organizations and individuals encroaching on what I consider others' basic rights for their own personal interests. If you're a live performer, cell phones are not hurting your business.

    How about you encroaching on my basic right to enjoy a concert without having to see or hear cell phone addicts all trying to capture their version of what should be an evening enjoyed by humans instead of machines? I'd say my basic right during those two hours trumps the shit out of yours. You pay for a ticket and attend a concert for YOU the human to see and hear the artist, not to record a damn documentary of your evening.

    Needless to say, I've grown tired of this basic rights bullshit argument, especially when it mainly exists to feed people's narcissistic addictions to social media. And cell phones are not mandated by fire departments and emergency responders, so you can drop the bullshit 911 argument too.

  27. Re:Liability? by bws111 · · Score: 5, Informative

    Here is what actually happens when you call 911 from an event (personal experience):

    911: 911, what is the nature of your emergency
    Me: I think my companion is having a heart attack
    911: What is your location
    Me: XYZ Arena
    911: Is an event in progress?
    Me: Yes
    911: EMS is on-site for all events. Find the nearest person with a 'Staff' or 'Security' vest and tell them. They will have EMS there immediately

    And I did, and EMS was there within 30 seconds. And before EMS even arrived, the security staff had cleared a path for them and made room around the patient.

  28. Re:Liability? by PCM2 · · Score: 3, Informative

    If you or someone next to you has a stroke, how long will it take someone to reach someone at security? Shows can be quite densely packed, don't assume you can do that in a minimal amount of time. And for a stroke, every second counts.

    OK, so if the show is so densely packed that you can't even reach security, what's a phone call going to do? Seriously, do you think paramedics are going to find "the person in the audience who called 911" if you haven't even identified yourself to security?

    --
    Breakfast served all day!
  29. Re:movie theaters by nycsubway · · Score: 4, Interesting

    I'd really like to see this at children's plays and recitals. You ever see 100 parents pull out iPads to video their first grader at a school play? It's very hard to see... sometimes its easier to watch the play on the screen of the fool in front of me.

  30. Re:This seems dangerous by twotacocombo · · Score: 3, Insightful

    I guess people will have to survive just like those dark times before cell phones were invented.

    Well, technically, the majority of people who lived before cell phones were invented have not survived at all.

  31. Re: movie theaters by Seng · · Score: 5, Funny

    Except when the entire first two rows are filled with overzealous mothers that form a roman-shield formation of iPads taking video.