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Verizon To Disconnect Unlimited Data Customers Who Use Over 100GB/Month

Verizon Wireless customers who have an unlimited data plan and use significantly more than 100GB a month will soon be disconnected from the network unless they agree to move to limited data packages that require payment of overage fees. Ars Technica reports: Verizon stopped offering unlimited data to new smartphone customers a few years ago, but some customers have been able to hang on to the old plans instead of switching to ones with monthly data limits. Verizon has tried to convert the holdouts by raising the price $20 a month and occasionally throttling heavy users but stopped that practice after net neutrality rules took effect. Now Verizon is implementing a formal policy for disconnecting the heaviest users.In a statement, Verizon said: "Because our network is a shared resource and we need to ensure all customers have a great mobile experience with Verizon, we are notifying a very small group of customers on unlimited plans who use an extraordinary amount of data that they must move to one of the new Verizon Plans by August 31, 2016." a Verizon spokesperson told Ars. "These users are using data amounts well in excess of our largest plan size (100GB). While the Verizon Plan at 100GB is designed to be shared across multiple users, each line receiving notification to move to the new Verizon Plan is using well in excess of that on a single device." FYI: The 100GB plan costs $450 a month.

266 of 422 comments (clear)

  1. Glad by Anonymous Coward · · Score: 5, Insightful

    to finally have found out the limit of unlimited!

    1. Re:Glad by TheoMurpse · · Score: 2, Insightful

      I know you're just joking, but they are giving unlimited. Now they're saying "we aren't going to give you unlimited anymore and we aren't going to charge you anymore." This is a lot more reasonable and totally different from "we're calling it unlimited but not giving you unlimited," which is what the cable companies do.

    2. Re:Glad by swalve · · Score: 1

      It's kind of like the streets in your neighborhood. Everyone knows what reasonable use of those roads is. But what about the family with a dozen cars taking up all the street parking? Or worse, if they all just kept driving around and around the block all day. Sure, the other people can get in and out, but it's a goddamned pain in the ass. These people are paying the same rate (rent or property tax), but they are taking far more their fair share. Abusing unlimited accounts is the exact same thing. People who use orders of magnitude more than a reasonable average shouldn't expect to pay the same as anyone else.

      I kind of like how ATT does it: you have a set amount of data, but you can save up unused data from previous months. You pay for the share of the network you plan to use, but there is some leeway.

    3. Re:Glad by sims+2 · · Score: 1

      Meh. I didn't expect it to stay unlimited but I was really hoping it would last until broadband was available at my house.

      I seem to remember At&t saying they would have a version of dsl out there 5 years ago 10 years ago.
      The electric company even ran fiber on their poles between their sub stations. But they don't want to be an isp.
      Now there are two WISPs in town and neither one covers my friggin house.

      --
      Minimum threshold fixed. Thanks!
    4. Re:Glad by swalve · · Score: 1

      Yours is an unfortunate edge case. I would think someone at one of the WISP or cell companies would be able to come up with a workaround for you. Rather than force you to use their service for something it wasn't really intended.

    5. Re:Glad by sims+2 · · Score: 1

      Only one of the two is still expanding their service area and I'm really hoping that they will decide to expand to were I live.

      The other one already covers my area just not my house there is a hill in the way that blocks out the signal for me and my neighbor across the street but the house down the street from us has service.....But we are just SOL with the hill.

      looks like ill be getting to call them all again this month
      the only tall object visible from my house just so happens to be the verizon cell tower i've been using for internet since I dropped satellite back in 2008.

      I checked its $1,500 to get a quote to put something on that tower its not owned by verizon they just lease some space on it. The other option was to get a 50ft tower that according to the previously mentioned WISP "might" be able to reach over the hill. They said they didn't know as their bucket truck wouldn't go high enough to get a signal.

      This was after calling them twice a day for about a year get a site survey......occasionally they would even answer the phone.

      But I don't think I can go back to a metered connection I was using 22GB on average with 3g back before netflix. The satellite connection I had was capped at 17GB/mo
      now with 4g and netflix and youtube with a family of four its more like 225GB on average.

      --
      Minimum threshold fixed. Thanks!
    6. Re:Glad by ultranova · · Score: 1

      It's kind of like the streets in your neighborhood. Everyone knows what reasonable use of those roads is. But what about the family with a dozen cars taking up all the street parking?

      No, it's not like the public streets, it's like if you pay for a parking lot and then get told you may not keep your car there because the parking company wants to rent each space to multiple people.

      --

      Forget magic. Any technology distinguishable from divine power is insufficiently advanced.

  2. So basically... by dgatwood · · Score: 4, Interesting

    "Unlimited" to Verizon means "unlimited as long as you use less than 300 kilobits per second continuously". Which just happens to be almost exactly the minimum bandwidth for a Skype video call. Ponder that for a moment.

    --

    Check out my sci-fi/humor trilogy at PatriotsBooks.

    1. Re:So basically... by ranton · · Score: 5, Interesting

      The important term here is not "Unlimited", it is "Out of Contract". If you haven't signed a recent contract with Verizon and are just paying month to month on a grandfathered plan, they can cut your service at any time. Well, there may be regulations on how much notice they need to give, but apparently it isn't a long notice period.

      The only reason Verizon has kept these grandfathered users this long is because they were hoping regulations would allow them to throttle or otherwise limit usage. They were unsuccessful at that, so cancelling service is the natural alternative.

      --
      -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
    2. Re:So basically... by kenh · · Score: 3, Interesting

      "Unlimited" to Verizon means "unlimited as long as you use less than 300 kilobits per second continuously". Which just happens to be almost exactly the minimum bandwidth for a Skype video call. Ponder that for a moment.

      Sure, I'll ponder that for a moment, then point out that you seem to think there are people that literally Skype 24 hours a day, seven days a week, 12 months every year, never stopping to eat, sleep, go to the bathroom, etc. I suspect many/most customers lead more balanced lives then that.

      --
      Ken
    3. Re:So basically... by TangoMargarine · · Score: 1

      Skype doesn't somehow disconnect the call if it detects you walk away from the desk, dude. Also I'm sure there *have* been at least a few people who left their Skype on continuously for a week or something, reality show-style.

      Why are we even arguing about this? The GP's point was that the rate was ridiculously low, not that the example itself was a dumb use case.

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    4. Re:So basically... by Solandri · · Score: 5, Insightful

      No. If you have an unlimited plan and use 100+ GB in a month, Verizon will give it to you that month as their contract terms say they will deliver unlimited data. It's just that next month Verizon will opt not to renew your month-to-month plan.

      People have got this really distorted view of how contracts work - where companies should not be allowed to screw you, but you're allowed to screw companies in perpetuity. When you signed up for the unlimited plan, Verizon agreed to it and you agreed to it for a x year contract (usually 2 years). When the contract was up, the plan continued as month-to-month. As the years passed, Verizon felt the plan was disadvantageous to them, but as a courtesy allowed you to keep it. They didn't have to, but in the interest of good customer relations they let you keep it. Now they've decided the drawbacks of that courtesy outweigh the benefits for them, and are adding a condition that if you use what they consider an excessive amount of data, they will not renew your outdated plan on a month-to-month basis.

      Think of if the situation were reversed. Say you got a cell phone in the early days when service was $100/mo for just voice, and calls were $1/min. After your 2 year contract was up, you should be allowed to change to a better plan if you want, right? Well so can the other party in the contract. Both sides have the right to terminate a month-to-month contract at the end of the month for any reason they see fit. If you want the security of knowing the other side will not terminate your contract at the end of the month, you need to sign a year or multi-year contract with them which locks in your contract terms for that period of time. But the other party is under no obligation to give you the same contract terms (same plan) they gave you 5 years ago.

    5. Re:So basically... by I4ko · · Score: 1

      Almost and exactly should never appear in the same sentence qualifying one another. Ever!

    6. Re:So basically... by dgatwood · · Score: 4, Informative

      They can cut you off in the middle of a two-year contract. If you read the fine print, it isn't a guarantee of service, just a guarantee that you will keep paying them unless they choose to terminate the contract early.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    7. Re:So basically... by Ranbot · · Score: 1

      "Unlimited" to Verizon means "unlimited as long as you use less than 300 kilobits per second continuously". Which just happens to be almost exactly the minimum bandwidth for a Skype video call...

      Sure, I'll ponder that for a moment, then point out that you seem to think there are people that...Skype 24 hours a day, seven days a week, 12 months every year, never stopping to eat, sleep, go to the bathroom, etc. I suspect many/most customers lead more balanced lives then that.

      Just to play devil's advocate... some tech-savy people could use their grand-fathered unlimited data plans to monitor home or business surveillance cameras 24/7 via Skype or a similar streaming program. I could also imagine a heavy torrents user tethering a computer to a phone with an unlimited data plan and easily exceeding Verizon's 100GB/month cut-off.

    8. Re:So basically... by evilRhino · · Score: 2

      If I'm remembering correctly, Verizon was subject to additional terms for Open access when they outbid all others for the C Block wireless spectrum.

    9. Re:So basically... by TheoMurpse · · Score: 1

      And those people are no longer under a long-term contract but are paying month to month. Verizon is well within their rights legally and ethically to cancel a month-to-month agreement at any time. I don't fault them for this at all. It is wholly different from throttling, which is "you get unlimited! except you're not!"

    10. Re:So basically... by TheoMurpse · · Score: 1

      They can cut you off in the middle of a two-year contract.

      Which is 100% irrelevant to the subject we're talking about here. Please don't confuse the issues. It ruins the discussion.

    11. Re:So basically... by thegarbz · · Score: 1

      so cancelling service is the natural alternative.

      Actually there's a 3rd alternative. Admitting that these few customers don't actually do you any harm and move on. But you won't see them admitting that because then everyone will know you screwed them ... I mean more so than they already know.

    12. Re:So basically... by umghhh · · Score: 1

      Why? m-w accepts 'almost never' so why not accept 'almost exactly'? You do not even have to go into how average non autistic humans communicate, it is just that any qualifier can be qualified itself too.

    13. Re:So basically... by farble1670 · · Score: 1

      Ponder that for a moment.

      I just pondered using Skype continuously 24 hours a day for 30 days. Conclusion: you're a troll.

    14. Re:So basically... by NotAPK · · Score: 1

      It would be entirely reasonable for someone buying an "unlimited" plan to then stream a video feed (or multiple, bandwidth allowing) to a remote location for security reasons.

      What? We aren't allowed to use the internet for interesting and beneficial things? All we're supposed to do is read Facebook and watch YouTube? Fuck that shit.

    15. Re:So basically... by green1 · · Score: 1

      Except that Tesla's Auto-pilot fits the dictionary definition of the system 100% and has every bit as much ability as Auto-pilot on aircraft and boats (the only other vehicles with auto-pilot) Whereas Verizon's definition of Unlimited is exactly the opposite of the dictionary definition, and not at all how it works on other provider's networks in other parts of the world... Other than that they're exactly the same...

    16. Re:So basically... by Triklyn · · Score: 1

      i think the general idea is that if you're on a two year contract and the two years runs out, you're no longer under the two year contract. and if you expect to be under contract, that's your misunderstanding and your alone.

    17. Re:So basically... by scamper_22 · · Score: 1

      I'm Canadian and we saw something similar here.
      We used to have 'unlimited plans' but the ISPs could throttle.
      Then Net Neutrality rules came in and they became averse to throttling.
      Then most plans became GIG limited with overage.
      We're starting to see unlimited plans make a return now for some reason.

      Now, I haven't read all the regulations on what the text of Net Neutrality means, but I actually think it has made things worse.
      It used to be simple pricing for the people and when there was congestion on the network, the ISPs would throttle.

      Now, in my view, what Net Neutrality rules should have focussed on was not getting rid of throttling, but on making sure throttling was not anti-competitive.
      That is, it should be perfectly fine to throttle heavy users, but not a specific service (iptv, skype...)
      It is still unlimited, just not unlimited at maximum speed.

      I still love Net Neutrality as a concept, but I really don't like how it has played out in Canada and the USA.
      Throttled heavy users should be perfectly acceptable as a business model as opposed to GIG limits and overage charges.
      It is sad the regulations have made it otherwise.

    18. Re:So basically... by Jake+Griffin · · Score: 1

      From Verizon's Customer Agreement:

      Can Verizon Wireless change this Agreement or my Service?

      We may change prices or any other term of your Service or this agreement at any time, but we'll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee if we fail to negate the change after you notify us of your objection to it. Notwithstanding this provision, if we make any changes to the dispute resolution provision of this Agreement, such changes will not affect the resolution of any disputes that arose before such change.

      --
      SIG FAULT: Post index out of bounds.
    19. Re:So basically... by Jake+Griffin · · Score: 1
      --
      SIG FAULT: Post index out of bounds.
    20. Re:So basically... by Jake+Griffin · · Score: 1

      I almost never do that.

      --
      SIG FAULT: Post index out of bounds.
    21. Re:So basically... by guruevi · · Score: 1

      If you sell something, expect it to be used. If you sell unlimited, people will use all they can and you should provide it. Those contracts have a minimum bandwidth requirement from the provider so as long as the provider provides these "abusers" with 256k (or whatever) they aren't rate limiting and everyone will be happy. Verizon simply wants more revenue from their subscribers, they don't care how, this is just an excuse. They want to artificially limit bandwidth usage so they don't have to pay up to actually develop their 3G network.

      --
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    22. Re:So basically... by HiThere · · Score: 1

      As they are frequently in a monopoly situation, I deny that they are either ethically or legally within their rights to cancel a user. That said, unlimited download is clearly not a reasonable thing to offer at any sane price. But a monopoly should not have the right to make that decision.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    23. Re:So basically... by TroII · · Score: 1

      Are you using skype for monitoring ?

      No, that's the NSA's job.

    24. Re:So basically... by TheoMurpse · · Score: 1

      As they are frequently in a monopoly situation, I deny that they are either ethically or legally within their rights to cancel a user.

      Verizon is ethically and legally required to provide cell phone service to everyone. Got it.

      Also, no, wireless carriers are pretty much never in a monopoly situation. Where in the US can you only get cell phone service through Verizon??

    25. Re:So basically... by CowardlyAnomalous · · Score: 1

      Or in the case of an Australian a couple of months ago, ~1TB in a day by tethering his computer to his phone. https://au.news.yahoo.com/a/31...

    26. Re:So basically... by TRosenbaum · · Score: 1

      I have a 2-year contract. There is a penalty for early termination. I am not month-to-month. I have multiple lines on that contract. Most of the lines are on limited data plans. One of the lines is "unlimited". Perhaps somewhere in the contract fine print Verizon has reserved the right to change my plan (e.g. changing the definition of the word "unlimited") during the contracted period (2 years). But, if so, I haven't seen that text. Perhaps they can cut my service at any time. However, it appears to me that they are unilaterally modifying the terms of my contract mid-term (not at the end of a month-to-month contract). I'm sure there are other users in that boat as well.

    27. Re:So basically... by msauve · · Score: 1
      "Perhaps somewhere in the contract fine print Verizon has reserved the right to change my plan (e.g. changing the definition of the word "unlimited") during the contracted period (2 years). But, if so, I haven't seen that text."

      Can Verizon Wireless change this Agreement or my Service? We may change prices or any other term of your Service or this agreement at any time, but we'll provide notice first, including written notice if you have Postpay Service. If you use your Service after the change takes effect, that means you're accepting the change. If you're a Postpay customer and a change to your Plan or this agreement has a material adverse effect on you, you can cancel the line of Service that has been affected within 60 days of receiving the notice with no early termination fee if we fail to negate the change after you notify us of your objection to it. Notwithstanding this provision, if we make any changes to the dispute resolution provision of this Agreement, such changes will not affect the resolution of any disputes that arose before such change.

      - from the very first link when Googling "verizon wireless terms of service." They can make a change. But if they do, you can cancel without paying an early termination fee.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    28. Re:So basically... by HiThere · · Score: 1

      Sorry, was this a WIRELESS connection? And they had the users grandfathered in when their contracts expired? With unlimited accounts? Something doesn't match anything I've ever experienced. Wireless connections that I've been aware of always has enough limitations on them that I never seriously considered them.

      However, my assertion was that in a monopoly situation the monopoly holder does not have the ethical right, and should not have the legal right (and often doesn't) to unilaterally change the terms. This case is a bit of an edge case, as the users are operating under an expired contract, but I believe that if it is a monopoly situation (Wireless? and Unlimited? Something doesn't match.) then they should need the approval of a utility commission or some such. If it isn't a monopoly situation, then the reasoning doesn't apply.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
  3. Unlimited. You keep using that word. by Anonymous Coward · · Score: 3, Insightful

    But I do not think it means what you think it means.

    What does unlimited mean? And why do you get penalized if you actually use it as such?

    1. Re:Unlimited. You keep using that word. by ranton · · Score: 1

      But I do not think it means what you think it means.

      What does unlimited mean? And why do you get penalized if you actually use it as such?

      Verizon doesn't sign contracts guaranteeing unlimited data (they have in the past, but how is that relevant?). This is Verizon's final admission that they will no longer pretend they offer unlimited service. People complaining about these definitions should be happy about this. Verizon is finally being honest with their users and giving them a choice of contractual options Verizon is comfortable with.

      --
      -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
    2. Re:Unlimited. You keep using that word. by schnell · · Score: 2

      What does unlimited mean? And why do you get penalized if you actually use it as such?

      "Unlimited" means the exact same thing as "all you can eat." Which is to say that it is unlimited relative to a reasonably expected degree of consumption and within the bounds of what the provider considers to be the constraints of sharing a fixed amount of resources among multiple paying customers. If you go to the buffet and grab all the food before anyone else can eat it, and continue to do so until the restaurant's food is all gone, you can be pretty sure they are going to kick you out, regardless of how many times you protest that the language says "all you can eat."

      --
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    3. Re:Unlimited. You keep using that word. by Anonymous Coward · · Score: 1

      That is not the same. Grabbing all the food before anyone else can eat it, is not the same as eating as much as you possibly and humanly can, because there is no guarantee you're going to eat all that food. In this regard, I could easily understand a restaurant owner kicking you out.

      However, if I were to return to the buffet time and time again, fill up a plate, and eat/work my way through a meal that would be enough to feed a large starving family until I couldn't eat another single bite, that would be my definition of "all I can eat", and there is no reason to kick me out (and they won't, by the way).

      "Unlimited" is exactly that - there is no limit whatsoever. "All you can eat" is limited - even though it is not specified exactly, there is a limit to how much a human person can eat. They surely don't mean the same.

    4. Re:Unlimited. You keep using that word. by i.r.id10t · · Score: 1

      And that is how we ended up at a fishing pier at 2am...

      --
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  4. Re:100gb? by Anonymous Coward · · Score: 1

    Depends on whether he's posting from Japan, where AFAIK children at birth since 1970 have been given 2.5 terabyte data plans at 100Mbps up/down.

  5. QL'EB? by Hognoxious · · Score: 3, Funny

    The 100GB plan costs $450 a month.

    Combifoutuien? Baise le pape!

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    1. Re:QL'EB? by green1 · · Score: 1

      Be glad it's even an option. Where I live the absolute largest data plan you can even buy is 40GB and that costs $150/mo. To get to 100GB you'd have 60GB of "overage", the first 1.5GB of which will be billed at $5/100MB and after that at $0.05/MB for a total of $75 for the first 1.5GB and $2925 for the remainder.

      Grand total for 100GB here would be $3150.00 (plus tax, plus mandatory voice package, plus various fees)

    2. Re:QL'EB? by Hognoxious · · Score: 1

      There are precious few Americans who need an SUV too, except as a defense against communist gays and death marriage panels.

      VOTE TRRRRRUUUUMP!

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    3. Re:QL'EB? by JesseMcDonald · · Score: 1

      Where I live the absolute largest data plan you can even buy is 40GB and that costs $150/mo.

      Can you switch SIM cards easily? If so, just buy the 40GB plan for three different SIMs and switch cards when you get close to the limit. That would give you 120GB for $450/mo.

      For that matter, even using three separate devices would be cheaper than paying those overage fees. You could make two of them dedicated WiFi hotspots to avoid paying for extra voice packages.

      --
      "The state is that great fiction by which everyone tries to live at the expense of everyone else." - Bastiat
    4. Re:QL'EB? by green1 · · Score: 1

      EVERY device sold is carrier locked, luckily the unlocking market is pretty big, so you might be able to do this, but I can guarantee you that the providers will not make it easy for you. Especially if you want to be able to use a phone number as well which doesn't change with each SIM swap.

    5. Re:QL'EB? by JesseMcDonald · · Score: 1

      EVERY device sold is carrier locked

      That shouldn't be a problem so long as the SIM cards are from the same carrier. Moreover, I know that statement isn't true universally because I bought my own phone with no carrier lock (a Nexus 5 purchased directly from Google). There may be markets where it's impossible to buy unlocked phones, in which case your only realistic option is to move somewhere less oppressive.

      Especially if you want to be able to use a phone number as well which doesn't change with each SIM swap.

      That is a bigger problem. I'm not sure whether the dual-SIM phones are capable of using both SIM cards at once, one for voice and one for data. If not, the only option would be to get some mobile WiFi hotspots and use those instead of mobile data. While not exactly cheap, they would more than pay for themselves in avoided overage charges within the first month.

      --
      "The state is that great fiction by which everyone tries to live at the expense of everyone else." - Bastiat
  6. If they didn't want unlimited use by fox171171 · · Score: 4, Insightful

    If they didn't want unlimited use, they should never have offered it. It has pretty much always been a lie from many of these companies, and they should be fined for it. Unlimited with an asterisk defining the limitations of unlimited is not acceptable.

    1. Re:If they didn't want unlimited use by Richard_at_work · · Score: 5, Insightful

      They no longer offer it.

      And they also are under no obligation to allow out-of-contract users from continuing to use the old plan - which is exactly what they are doing here, telling the heaviest out-of-contract users to let up, move plan or Verizon will no longer do business with you.

      Just as you don't have to do business with Verizon, once you are out of contract Verizon no longer have to do business with you - you aren't guaranteed or entitled to the same plan for the rest of eternity, only the duration of the contract.

    2. Re:If they didn't want unlimited use by Anonymous Coward · · Score: 4, Insightful

      That has always been a shortsighted argument. They've stopped offering it, and just like you can cancel your mobile phone plan, they can too, and that's what they're doing. They are not denying you the service you pay for. They honor the contract as long as you have it, and soon you won't have it.

      What you should be pointing out is that this is a market failure: Their service is outrageously overpriced, and volume pricing does not solve congestion. It's a money-grab. In a working market with a sufficient number of competitors, no company could ask those prices or segment the market in a way that is so removed from the technical necessities. Three or four competitors might be enough with heavy-handed regulation, but not in the absence of it.

    3. Re:If they didn't want unlimited use by ranton · · Score: 1

      If they didn't want unlimited use, they should never have offered it. It has pretty much always been a lie from many of these companies, and they should be fined for it. Unlimited with an asterisk defining the limitations of unlimited is not acceptable.

      Verizon doesn't offer unlimited plans, and I don't believe offers contracts longer than two years so no grandfathered unlimited users are guaranteed service for any specified period of time.

      It appears Verizon is finally admitting to the definition of unlimited data, and is adjusting their policies to be more honest about what service they are willing to offer. Obviously that does not include offering unlimited data anymore, even to grandfathered users.

      --
      -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
    4. Re:If they didn't want unlimited use by mrchaotica · · Score: 4, Insightful

      And they also are under no obligation to allow out-of-contract users from continuing to use the old plan - which is exactly what they are doing here, telling the heaviest out-of-contract users to let up, move plan or Verizon will no longer do business with you.

      So? That doesn't change the fact that other users are still on the plan, and Verizon is still describing it as "unlimited" to them, which is false advertising.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    5. Re:If they didn't want unlimited use by SirSlud · · Score: 2

      Well, it was unlimited while they allowed the grandfathered people on the plan to use it. Now that they're telling them they have to switch plans, to a plan they don't call unlimited, which will not be unlimited. I'm not sure you understand what false advertising means.

      --
      "Old man yells at systemd"
    6. Re:If they didn't want unlimited use by Sneftel · · Score: 2

      I don't see where the false advertising is. Want to use 200 GB during August? Fine, you can do that, just as advertised, and you'll pay the advertised price for it. But you won't be a customer of theirs in September.

      --
      The opinions stated herein do not necessarily represent those of anybody at all. Deal with it.
    7. Re:If they didn't want unlimited use by jratcliffe · · Score: 1

      If you want unlimited, there are two carriers that offer it (TMobile and Sprint). Verizon's no longer choosing to do so. Don't see what that means there's a market failure here.

    8. Re:If they didn't want unlimited use by bfpierce · · Score: 1

      They are not 'on a plan', as in 'contract'.

      Verizon has ZERO obligation to do anything for you if you're off plan, not thing one.

    9. Re:If they didn't want unlimited use by EndlessNameless · · Score: 1

      So? That doesn't change the fact that other users are still on the plan, and Verizon is still describing it as "unlimited" to them, which is false advertising.

      Verizon's business is with the account holder. The other people may be receiving service, but the agreement is between VZW and the account holder.

      Verizon hasn't sold "unlimited" plans for years. These people were on grandfathered plans.

      Grandfathering isn't legally guaranteed, and Verizon can change their service offering at any time. But if they can change the service since there is no longer a contract, then the customer can cancel the service for the same reason.

      Maybe Verizon deserves to have people stick it to them by using 100+ GB a month, but there is no law on Earth that gives everyone what they deserve.

      --

      ---
      According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
    10. Re:If they didn't want unlimited use by TheoMurpse · · Score: 1

      It's not a market failure. Frequency bands are a naturally limited resource. A limited resource means inelastic supply, which means as demand goes up, price goes up.

    11. Re:If they didn't want unlimited use by mrchaotica · · Score: 2

      Verizon has ZERO obligation to do anything for you if you're off plan, not thing one.

      Verizon has lots of obligations, including some to society in general (i.e., people who aren't even Verizon customers at all). Operating with good faith and fair dealing is one of those obligations.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    12. Re:If they didn't want unlimited use by Immerman · · Score: 1

      The false advertising is that they're apparently continuing to offer an Unlimited* plan to those users who use less than 100GB of data. If they simply replaced the Unlimited* plan with a "100GB Cancellation" plan at the same price, and automatically transferred all current Unlimited* customers to the new plan, then I would see no problem. But as it is they're lying about the nature of the plan being offered. That 99% of the plan members won't notice the lie is immaterial.

      --
      --- Most topics have many sides worth arguing, allow me to take one opposite you.
    13. Re:If they didn't want unlimited use by Immerman · · Score: 2

      Certainly Verizon has the right to change the terms on grandfathered month-to-month plans whenever they see fit. I believe the issue is that they're doing so while continuing to call the plan Unlimited If they instead simply transferred all their Unlimited* plans to a newly created "100GB Bargain" plan, then there would be far less justification for calling them out. No doubt many would still call it a jerk move, but it would be an *honest* jerk move.

      --
      --- Most topics have many sides worth arguing, allow me to take one opposite you.
    14. Re:If they didn't want unlimited use by umghhh · · Score: 1

      They are fulfilling the contracts, only the ones with the word 'unlimited' are not longer valid. Flat rates as these are called here have limits on them so that you can still pay flat rate. You want no limits then pay per usage. There are other outrageous things out there about which you can get rightly annoyed, Verizon is not an angel and they are usually bunch of assholes but in this case they behave properly so stop being rectal about it.

    15. Re:If they didn't want unlimited use by farble1670 · · Score: 1

      Verizon has lots of obligations, including some to society in general

      Thanks for that, I needed a laugh.

    16. Re: If they didn't want unlimited use by zrobotics · · Score: 1

      Really? Link me to a current Verizon ad that claims unlimited mobile data. They used to advertise that, and they honored those contracts. However, all of those contracts have expired, and anyone with an unlimited plan is now month-to-month. Which means that both parties can cancel the plan each month. Forcing Verizon to offer this plan in perpetuity opens the legal possibility of Verizon forcing the consumer to continue a month-to-month plan in perpetuity as well. Personally, I think it's a good thing they can't do that, or else they'd be taking full advantage of that.

    17. Re:If they didn't want unlimited use by mrchaotica · · Score: 1

      They are fulfilling the contracts, only the ones with the word 'unlimited' are not longer valid.

      Exactly. Verizon needs to make it clear that they are no longer valid for everyone who has them, including the people not yet using more than 100GB/month.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    18. Re:If they didn't want unlimited use by green1 · · Score: 1

      Then quit pretending to have an unlimited plan, and market what you're willing to provide.

      I have no problem with the idea that they don't offer unlimited, I DO have a problem with them claiming to offer unlimited while not doing so.

    19. Re:If they didn't want unlimited use by green1 · · Score: 1

      But you are entitled to what they claim to be offering. If they call it unlimited, it should be unlimited.
      If they tell those customers that unlimited plans don't exist anymore and they have to choose something else, I'd have no problem with it, but quit pretending that these people are still on an unlimited plan if it isn't really unlimited.

    20. Re:If they didn't want unlimited use by green1 · · Score: 1

      The failure is that they STILL claim this plan is unlimited, even if it is not.

      If you don't want to offer unlimited, fine, don't offer it. But don't call something unlimited unless it actually is.

    21. Re:If they didn't want unlimited use by Zak3056 · · Score: 1

      Certainly Verizon has the right to change the terms on grandfathered month-to-month plans whenever they see fit. I believe the issue is that they're doing so while continuing to call the plan Unlimited If they instead simply transferred all their Unlimited* plans to a newly created "100GB Bargain" plan, then there would be far less justification for calling them out. No doubt many would still call it a jerk move, but it would be an *honest* jerk move.

      The plan actually IS unlimited. They've also defined a number they consider "reasonable" (whether or not it is so is immaterial) and said if you exceed this number, we will cease doing business with you, but if you used 1TB of data this month, they would not charge you an overage.

      While analogy is always suspect, look at it this way: You go to the local Chinese Buffet which is "all you can eat for $8.95" and proceed to eat enough food to fill a small SUV. The cashier politely charges you the $8.95 and asks you to never return.

      That's what we're talking about. You had all you can eat, but you're not welcome back.

      --
      What part of "shall not be infringed" is so hard to understand?
    22. Re:If they didn't want unlimited use by jratcliffe · · Score: 3, Insightful

      It IS unlimited. You can use as much as you want in the period you've paid for. How much you use does affect whether they decide they want to offer you an unlimited plan next month. Separate months, separate deals.

    23. Re:If they didn't want unlimited use by guruevi · · Score: 1

      This is more akin to having a contract with an $8 Chinese buffet so you can get all you can eat for $120/mo. You then go to eat there every day so you end up eating there for $4 every day. The restaurant can't just break the contract because they didn't expect you needed to eat every day.

      Verizon didn't expect people to go for online video every day. These contracts are pre-iPhone or ways of getting people to switch from their competitors, they bet that they could delay 3G development another decade and resell the spectrum they bought up at a profit, instead they now need to lay out 3G (which they market as 4G) as promised when they bought the spectrum.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    24. Re:If they didn't want unlimited use by jratcliffe · · Score: 1

      I don't think you understand the definition of unlimited either....

      Sure I do. There is no cap on how much you use during the period I've paid for. You can use 1GB or 200GB, and pay the same rate. Once that period is up, however, Verizon's under no obligation to sign up for another period on the same terms. "Unlimited" doesn't mean "unlimited, with a guarantee for the same terms, forever."

      Rental car companies offer unlimited mileage on their rentals. If you consistently rent from Hertz, and drive WAY more than the average, such that they're losing money on you as a customer, they're entirely within their rights in saying "we decline to take further reservations from you."

    25. Re:If they didn't want unlimited use by Immerman · · Score: 1

      Why would they list a plan that hasn't been offered to new customers for years on their website? The question is what they're calling it to the customers currently subscribing. And the headline at least implies they're still calling it unlimited.

      --
      --- Most topics have many sides worth arguing, allow me to take one opposite you.
    26. Re:If they didn't want unlimited use by Immerman · · Score: 1

      If the normal behavior was, like the buffet, to purchase a package now and then, I wouldn't argue the point. But the normal behavior is a subscription style plan with automated monthly renewal, and all customers who have the plan have been consistently renewing their subscription for years. In that case, inserting an automated termination if you actually partake of the advertised services certainly seems a breach of good faith.

      Yes, like the all you can eat buffet, they are presumably within their legal rights to refuse future business with those they feel they're getting a bad deal from - but I have never actually heard of a buffet doing that either - and I know people who will take a book with them in the morning and spend all day eating. You advertise "unlimited", you have to expect a few people to take advantage of you and factor that into the cost. If you're not willing to do that, then either clearly mention the limits in the ad, or expect public backlash for false advertising.

      I mean seriously, it's not like replacing the Unlimited* plan with a "100GB" plan would inconvenience the vast majority of the customers subscribing to it - the only change for them would be losing the psychological appeal of the word "unlimited".

      --
      --- Most topics have many sides worth arguing, allow me to take one opposite you.
    27. Re:If they didn't want unlimited use by green1 · · Score: 3, Informative

      As soon as they tied next month's usage directly to this months usage, they gave up the ability to call this month's usage unlimited.

      And your car rental annalogy is exactly the same, if they can't make money on "unlimited" and don't want to sell it, then they should fix their fraudulent and deceptive marketing, not ban individuals who comply 100% with the rules as they were laid out to them.

      Unlimited by definition means that there are no limits, not being able to renew if you do a certain thing is by it's very definition a limit.

    28. Re:If they didn't want unlimited use by bfpierce · · Score: 1

      They aren't pretending to have an unlimited plan. They don't market this, at all.

      That's the entire point of my post...

    29. Re:If they didn't want unlimited use by jratcliffe · · Score: 1

      It's not fraudulent, and it's not deceptive. They're offering you unlimited usage for August. They've made no promises or commitments of any sort for any period after that. If they said "unlimited usage, for as long as you want to be a customer at $x/month," that would be a problem. They didn't. When McDonalds offers to sell you a cheeseburger for $1, they're not making some sort of commitment that they will sell you cheeseburgers for $1 for as long as you care to buy them - they're offering to sell you this cheeseburger for $1.

    30. Re:If they didn't want unlimited use by Zak3056 · · Score: 1

      This is more akin to having a contract with an $8 Chinese buffet so you can get all you can eat for $120/mo. You then go to eat there every day so you end up eating there for $4 every day. The restaurant can't just break the contract because they didn't expect you needed to eat every day.

      They're not breaking the contract. That's what everyone seems to be missing. The contract has ended. Many contracts have a "month to month" provision that says "at the end of this contract, we continue with the same terms unless one party decides not to." In the case of heavy users, Verizon is deciding not to.

      There is nothing unethical or illegal in play here. VZW has decided these users are not worth catering to, and elected not to continue the relationship under the existing terms. This isn't even a stupid "we reserve the right to change the contract whenever we want to whatever we want" EULA bullshit. It's simply one party saying "we want out of this."

      --
      What part of "shall not be infringed" is so hard to understand?
    31. Re:If they didn't want unlimited use by carbonates · · Score: 1

      "Verizon doesn't offer unlimited plans" Yes, they did offer those, and the contract terms were such that as long as you did not upgrade your phone, the terms were the same. They were only able to change those contracts by giving sufficient notice of a change in the terms. I know because I had one of the those contracts.

  7. Nice to see. . . by Salgak1 · · Score: 1, Troll

    . . . .that contracts are one-way. Now, if **I** had unilaterally decided to walk on a Verizon cell contract mid-way, I'd be paying termination fees, etc.

    Guess some Corporations are More Equal than the rest of us.

    Not that it's really news. . . .

    1. Re:Nice to see. . . by jratcliffe · · Score: 1

      They're not walking out of a contract mid-way. These are overwhelmingly out of contract customers. Every month is a new deal, and Verizon's under no obligation to renew the deal for another month.

      There may still be a very few under contract customers with unlimited and using over 100GB/month. In that case, so long as Verizon waives any ETF charges, so the customer is free to leave cost-free, Verizon's also in good shape.

    2. Re:Nice to see. . . by Richard_at_work · · Score: 1

      Who is mid-contract here? Verizon stopped offering unlimited plans "a few years ago" which should put everyone on them comfortably out of contract - this is about out-of-contract users not voluntarily migrating to a different plan and being given an ultimatum.

    3. Re:Nice to see. . . by Hadlock · · Score: 1

      If they change the terms you can just walk without any early termination fees, that's also in the contract.
       
      I barely use 1GB a month as a power user, although I have a home data connection. Over the past three years DD-WRT tells me I'm using between 80 and 150 GB per month, peaking to ~250 once or twice. I have a hard time believing that those people using > 100GB/mo aren't within wifi range ever, and also won't invest in a land line to better meet their needs.

      --
      moox. for a new generation.
    4. Re:Nice to see. . . by Algan · · Score: 1

      I am sure that if you're in the middle of a long term contract with unlimited data use, Verizon will let you walk away with no penalty when this change comes into effect. But I would guess most unlimited users are in month to month contracts, and both they, and the company can terminate at any time. What surprises me is that both Verizon and AT&T allowed unlimited plans to be grandfathered in for so long.

      Just to make it clear where I stand: I would love to have the option of a truly unlimited plan. I don't think the companies should be forced to offer it though. There really is a competitive market in US wireless, go to a different provider if you don't like your current one.

      --
      If con is the opposite of pro, is Congress the opposite of progress?
    5. Re:Nice to see. . . by gmack · · Score: 1

      Last time I went on vacation, I blew through 1 GB a week on my data plan without doing any major downloads.

    6. Re:Nice to see. . . by sims+2 · · Score: 1

      Sure but my home wifi is a verizon t1114 router with a unlimited sim its sitting at 133GB today and there are 23 days left on this cycle.

      Why? Because the only alternative is satellite or dialup (or another cell provider).
      If I could get a 10Mbps unmetered connection out here for $200/mo I would have that instead but no can be bothered to bring service out here.'

      One of my 3 unlimited lines is actually still in contract through the end of september so we shall see how that goes.

      --
      Minimum threshold fixed. Thanks!
    7. Re:Nice to see. . . by sanosuke001 · · Score: 1

      A GB/week is 4-5GB a month; about 5% of their cap...

      --
      -SaNo
    8. Re:Nice to see. . . by Hadlock · · Score: 1

      On a residential connection? Doing what? Hosting your own linux distro?

      --
      moox. for a new generation.
  8. Sue them for FRAUD by UnknownSoldier · · Score: 4, Insightful

    /Oblg. You keep using this word "unlimited". It doesn't mean what you think it means

    If Verizon is advertising their services as unlimited but it is not then it is fraud plain and simple.

    But I guess accurately calling it Nearly Unlimited won't get as many suckers ^H^H^H customers as they want.

    I hope they get sued.

    --
    Note to Redditards: The downvote button is NOT for disagreement but that "this post adds nothing interesting to the conversation."

    1. Re:Sue them for FRAUD by Zak3056 · · Score: 3, Informative

      Verizon actually are NOT advertising their plans as unlimited--that's exactly the point here, the people involved are grandfathered users from a time when Verizon DID advertise such a thing (largely before 4G deployments were of real size). What it looks like here is they are telling "unlimited" users, "if you use more than 100GB we're not going to do business with you under these terms." Given that 100% of these users are out of contract (that's how they're still on unlimited plans--they haven't signed a new contract) there's no legal problem here--Verizon will just terminate their service if the user doesn't switch plans.

      --
      What part of "shall not be infringed" is so hard to understand?
    2. Re:Sue them for FRAUD by TheCastro1689 · · Score: 1

      I'll never get notified of a reply, so hopefully I remember to come back and check, but why do you have a message to Reddiots on your sig? I mean this is /..

    3. Re:Sue them for FRAUD by Mashiki · · Score: 1

      I'll never get notified of a reply, so hopefully I remember to come back and check, but why do you have a message to Reddiots on your sig? I mean this is /..

      I'm guessing it's because there's a large swath of idiots who were never on /. in ye olde days but get mod points and like to mod things "troll or flamebait" if it's a post that hurts their feelings.

      --
      Om, nomnomnom...
    4. Re:Sue them for FRAUD by bfpierce · · Score: 1

      To be fair this post does actually add nothing to the conversation because it's entire premise is based on something that's not in fact true.

      They probably keep getting modded down because they have a habit of doing this.

    5. Re:Sue them for FRAUD by TheoMurpse · · Score: 1

      The sig literally refers to a "downvote button." Has Slashdot added one of those recently? I haven't come so often since about 2008 or so, so I am not sure, but isn't it literally impossible to use a downvote button on Slashdot?

    6. Re:Sue them for FRAUD by thegarbz · · Score: 1

      Tell us how you go with your lawsuit given that they aren't advertising unlimited services or even offering unlimited services.

    7. Re:Sue them for FRAUD by farble1670 · · Score: 1

      Note to you: you don't understand TFA. These people do not have unlimited plans, and Verizon doesn't offer any new user an unlimited plan. Some users *had* unlimited plans, which are now expired, null, and void. Verizon allowed them to keep the same terms month, month, but is no longer allowing that.

      There's no fraud. They were not cut off mid contract. They consumed their 100GB. Contract period ended. Business transactions complete.

    8. Re:Sue them for FRAUD by UnknownSoldier · · Score: 1

      Education and Reminders.

      The younger crowd doesn't know of or use /. but some of us do use other forums such as reddit. Educating helps reddit grow from the cesspool it is.

      I've far seen too many posts -- that I disagree with but have a very interesting viewpoint -- get down modded into oblivion simply because it was "unpopular".

      I recently came across this video 5 Banned YouTubers You Can't Watch Anymore that had this brilliant commentary:

      Political Philosopher John Stewart Mill made an argument for free speech including that of hate speech for a good reason.

      He argued that if we censor hate speech our fundamental beliefs of what is right and wrong are not tested. If our beliefs are aren't argued against then we don't attempt to rationalize what we believe to be true. We don't think about why our beliefs are right. When we don't question our beliefs we don't think about them. And when we don't think about our beliefs we don't learn new things. We don't advance and improve our thoughts about what is right and wrong.

      Even if someone's argument is wrong it still serves a purpose of making us rationalize and check our beliefs and even improve them. Being able to listen to an argument that is wrong lets us understand what makes an argument wrong and improve our own beliefs from learning from someone else's failure.

    9. Re:Sue them for FRAUD by UnknownSoldier · · Score: 1

      > These people do not have unlimited plans,

      Not according the AC with message #52556337

      I know, it says "unlimited data" right on my bill.

      Q. Does anyone have a picture of a current bill with this?

    10. Re:Sue them for FRAUD by MasseKid · · Score: 1

      The problem lies in that they are selecting which users to disconnect based on their data usage, so they are explicitly discriminating against users based on their usage of an unlimited plan. If they cut off ALL unlimited plans, that would be a non-discriminatory act.

    11. Re:Sue them for FRAUD by sims+2 · · Score: 1

      Oh yeah sure.
      http://xomf.com/g/fjqsb

      For your viewing pleasure.
      These are screenshots of my most recent bill.
      a out of contract grandfathered (from alltel) 3g aircard plan
      a in contract unlimited 4g smartphone plan
      a out of contract unlimited 4g smartphone plan
      and the contract end date for the in contract 4g smartphone plan

      The 3g aircard has always been mine but the 4g lines I bought on ebay.

      I wonder if I can use family base and just swap between the lines after I hit 100GB. That should get me through about half the month...

      --
      Minimum threshold fixed. Thanks!
    12. Re:Sue them for FRAUD by farble1670 · · Score: 1

      You are right. They do have monthly contracts w/ unlimited data.

    13. Re:Sue them for FRAUD by Zak3056 · · Score: 1

      The problem lies in that they are selecting which users to disconnect based on their data usage, so they are explicitly discriminating against users based on their usage of an unlimited plan. If they cut off ALL unlimited plans, that would be a non-discriminatory act.

      It's perfectly acceptable to discriminate against your customers. "Heavy bandwidth user" is not a protected class that invokes various laws designed to protect the marginalized.

      --
      What part of "shall not be infringed" is so hard to understand?
  9. Re:100gb? by phantomfive · · Score: 1

    In 2005 you probably didn't have a phone even capable of decent world wide web access let alone a network that you could pass 100GB in one month.

    Everyone had a phone capable of web access in 2005 (decent depends on your browser: windows mobile was ok), but you could also get an EVDO card that would give you acceptable data rates. Thinkpads had an option to have a card built into the laptop (bad idea, but it was available. I chose to have an external module instead).

    --
    "First they came for the slanderers and i said nothing."
  10. It is unlimited. by im_thatoneguy · · Score: 2, Informative

    Their unlimited plan is unlimited. But if your unlimited usage is exceedingly high they can decide they don't want to sell you an unlimited plan anymore.

    I know people who setup a wifi hotspot with their unlimited Verizon plan and then serve dozens of people on job sites for months on end uploading media and video. They're not normal users. I can understand why Verizon wouldn't want them anymore.

    Similarly I use 10TB of backblaze for $50/year. I'm I imagine not-profitable. So I could understand if they told me that I have 2 months and then they don't want me as a customer anymore even though it's Unlimited. It's unlimited but not every unlimited customer is one they want. Maybe you go over one month and they allow you to spike for free. But I can see how a sustained money loser is not someone they are interested in keeping on. (Then again with backblaze I've converted numerous people to be customers and became a cloud storage customer at work so I imagine their generosity has paid off now.)

  11. I am altering the deal by Squiffy · · Score: 4, Funny

    Pray I don't alter it any further.
    - Someone's dad

  12. 0.002 by TsuruchiBrian · · Score: 1

    This doesn't surprise me from a company that can't comprehend that there is a difference between 0.002 dollars and 0.002 cents.

  13. verizon sucks by meglon · · Score: 1

    So in essence..... fraud.

    --
    Fascism: An authoritarian and nationalistic right-wing system of government and social organization. See also: NAZI's
  14. This works out to by advocate_one · · Score: 1

    merely 120 movies a month at .7 ish gig a movie? Streaming is now hammering these tosspots who failed to invest in infrastructure (i.e. laying fibre to the home)

    --
    Donald 'Duck' Dunn: We had a band powerful enough to turn goat piss into gasoline.
  15. Try Upgrading by DivineKnight · · Score: 3, Insightful

    "In a statement, Verizon said: "Because our network is a shared resource and we need to ensure all customers have a great mobile experience with Verizon, we are notifying a very small group of customers on unlimited plans who use an extraordinary amount of data that they must move to one of the new Verizon Plans by August 31, 2016.""

    Try upgrading your networks. It's what every network admin worth their salt inevitably does, because it works. Traffic spike? Sure, trace it, maybe limit it if it's questionable or unwanted, block it if it's illegal, etc., etc. However, as a general rule, taxes will rise, as must network capacity -> anyone here complaining that 10/100 network is perfectly fast enough, and Gig-E is overkill, would be laughed at for eons. In a few years, 10 Gig-E, or 100 Gig-E will be the norm.

    What more, if I remember correctly, Verizon has received kickbacks, tax reductions, etc. to help them finance upgrades for their networks so that this would never be an issue. I could check Verizon's financial performance over these past ten years, then look into their book-keeping (Hollywood accounting), but me thinks they have not been running at a loss. So...in the black + gifts from the US / State / Municipal governments + not upgrading their equipment = a lot of spare dosh. Has Verizon issued some dividends, or should we be looking at embezzlement charges?

    At the very least, failure to use working capital correctly (maintaining / growing the business, by buying the equipment that allows them to keep / expand their dominance in their current area) is a failure of corporate duty, and a reason for someone to be fired.

    1. Re:Try Upgrading by jratcliffe · · Score: 2

      At the very least, failure to use working capital correctly (maintaining / growing the business, by buying the equipment that allows them to keep / expand their dominance in their current area) is a failure of corporate duty, and a reason for someone to be fired.

      Spending lots of excess money on capital equipment to add capacity to serve customers who don't pay you nearly enough to cover the investment you have to make to serve them is definitely a failure of corporate duty.

    2. Re:Try Upgrading by bluefoxlucid · · Score: 1

      Sure, let's spend $1,863 billion upgrading the network to 40 times its capacity. Never mind all the cell phone signal on that limited spectrum; more towers in the same spectrum will fix it, somehow!

      Polymath here with accounting, finance, and economics as side-interests. Verizon has a 7% average profit margin across its business. They've historically kept their ridiculously-high prices as low as they are by cheating the government (changing the definition of their operation, taking multi-hundred-billion-dollar grants, rebuilding infrastructure, then changing again to reduce their tax obligation), performing strategic projection of network use (figuring that people will use data of a certain size in bursts of smaller sizes, thus will benefit from speeds higher than their network can support at simultaneous 100% saturation from all users, and offering those speeds based on likely saturation during likely time frames), and dangling fees for random shit off the end.

      Verizon's operating costs will increase if they try to upgrade their networks out-of-pocket; as you pointed out, they'd have to cheat and try to con the government into giving them hundreds of billions of dollars of taxpayer money. Again. Meanwhile, people have found ways to use those high-speed connections to download more and more shit, rather than accessing the same shit faster.

      Ultimately, the users want something for free. To put "something" into perspective: I pay T-Mobile $10/month for 2GB of high-speed LTE+; I've banked around 18GB (I use under 500MB/month) in roll-over data, and I stream Spotify high-quality in my 25-minute commute to and from work, as well as for two 20 minute sessions walking around outside to burn a few extra calories. It wasn't until about 8 months ago I bought Spotify Premium and started storing my most-used playlists on the phone, which cut me down to under 200MB/month of usage.

      If we look at my $10/month 2GB and multiply it by, oh I don't know, 50? That's $500/month. That's 100GB on a plan that was blind-sided by text messages and cell phone videos giving way to unlimited NETFLIX streaming to your HDTV! That's right: Some people plug their phone into their TV, boot up Netflix, and use those three little copper dots on the side to send 1080p to their 55 inch LCD all god damn night. Maybe they should get on Wifi!

      We set an expectation in a world that was fascinated by the Internet being so fast compared to dial-up modems. We set an expectation in a world of 400K 3G, a world where you could download anything you wanted because data was e-mail and cat pictures. Now we're using 26MBit/s connections for video chat with 6 people and Twitch in HD, and we still expect it to be infinite forever.

      You give a man an inch and he wants a mile; you give a woman an inch and she wants eight. Nobody considers you just might not have it.

    3. Re:Try Upgrading by WheezyJoe · · Score: 1

      Then here's an idea: spend less on Executive pay, perks, mind-numbing advertising, monthly corporate junkets for yet again re-writing customer terms and conditions, attorney fees for fighting worker wages and suing the FCC, lobbying fees at state and federal capitols, and box seats at sports arenas, and re-invest all of that into providing a better product at a better price than its competitors.

      But yeah, what's the fun in all that... it's more fun to get paid and go to exclusive bars and go Hey good lookin! Buy you a drink? I'm an Executive! So, you wanna be an actress, wow! Check out THIS gold watch. I might know a producer or two. Ever been to the Superbowl, VIP style? Corporate jet? Your sister can come along. My wife, she don't doesn't understand me.

      --
      Take it easy, Charlie, I've got an Angle...
    4. Re:Try Upgrading by Ichijo · · Score: 1

      Try upgrading your networks.

      Does that always work? Are 10 wifi access points in a building 10x faster in total than 1 access point?

      It's what every network admin worth their salt inevitably does, because it works.

      Before doing so, do they do a cost-benefit analysis to determine whether the upgrade is a better use of the company's money than spending it on something else?

      --
      Any sufficiently unpopular but cohesive argument is indistinguishable from trolling.
    5. Re:Try Upgrading by SuiteSisterMary · · Score: 3, Interesting

      It really was in the space of a year or two that the average user's expectation of what 'high speed internet' should be able to do went from 'look at web pages without watching the photos load part by part, watch the occasional SD video clip on youtube or cnn.com or something, and be able to download large email attachments fairly quickly' to 'be watching four different HD video streams, simultaneously.'

      --
      Vintage computer games and RPG books available. Email me if you're interested.
    6. Re:Try Upgrading by wkwilley2 · · Score: 1

      anyone here complaining that 10/100 network is perfectly fast enough, and Gig-E is overkill, would be laughed at for eons. In a few years, 10 Gig-E, or 100 Gig-E will be the norm.

      56k should be enough for user.

      --
      Have you ever fallen asleep at the keybhanusdiog?
    7. Re:Try Upgrading by im_thatoneguy · · Score: 1

      You can't just lay more spectrum. There are physical limitations to how much bandwidth you can push through the air. Especially when you want to remain compatible with existing cellular technologies used elsewhere in the world.

    8. Re:Try Upgrading by sims+2 · · Score: 1

      Well yes assuming the channels are available and the wifi is the limiting factor...... Actually verizon often just wheels in more towers to handle big events.
      http://www.verizonwireless.com...

      Yep! Thats right thats why both Verizon and At&t are not investing in landline broadband because wireless is more profitable.

      Verizon
      "The fiber network was profitable, but nowhere near as profitable as their wireless network"
      https://tech.slashdot.org/stor...

      ATT
      "AT&T's focus is on more profitable wireless"
      https://tech.slashdot.org/stor...

      --
      Minimum threshold fixed. Thanks!
    9. Re:Try Upgrading by jratcliffe · · Score: 1

      Add all that money together, and you're talking peanuts in the overall scheme of things for a company of Verizon's size. Verizon's CEO made around $20 million last year. The top 100 people in the company combined made maybe $100 million (probably less). Go ahead and double that, just to have an additional buffer. So, you're talking $200 million. Verizon spent around $18 billion on network improvements last year, plus another $10 billion on spectrum. So, take all the costs you say should be spent differently, and you could increase the network investment spend by less than one percent.

    10. Re:Try Upgrading by sims+2 · · Score: 1

      I haven't noticed that but I have noticed the extremely large number of laptops that have mixed usb ports the one I'm typing from now is a samsung i7 laptop backlit keyboard 8gb ram all that and it has 3 usb ports only two of which are usb 3 most laptops i've seen only have one usb 3 port if they have one at all.

      --
      Minimum threshold fixed. Thanks!
    11. Re:Try Upgrading by Uberbah · · Score: 1

      Verizon's CEO made around $20 million last year. The top 100 people in the company combined made maybe $100 million (probably less).

      Salaries were only one of half a dozen things he mentioned, yet you're ignoring the rest, almost as if you were being disingenuous.

      Spending lots of excess money on capital equipment to add capacity to serve customers who don't pay you nearly enough to cover the investment you have to make to serve them is definitely a failure of corporate duty.

      Do you sprinkle sugar on those corporate boot heels before licking them, or do you do it straight up?

  16. Duh? by Win0ver · · Score: 4, Insightful

    FTA: "These users are using data amounts well in excess of our largest plan size (100GB)."

    Well duh, isn't that the whole point of getting an unlimited data plan? Using more data than the capped ones?

    1. Re:Duh? by EndlessNameless · · Score: 2

      They offered the unlimited plans when 3G phones were the norm. Those plans have been unavailable for a long time.

      The 100 GB plan costs 5x what the old unlimited plan was. Mostly because of 4G and the prevalence of smartphones and streaming apps.

      --

      ---
      According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
  17. Re:I must have been mistaken about the definition. by LVSlushdat · · Score: 4, Insightful

    Same as the US IRS's definition of voluntary... Unless you "volunteer" to pay "income tax", we will hound you/put you in jail... Thats their definition of "voluntary compliance"....

    --
    THANK YOU, Edward Snowden!! Americans owe you a debt of gratitude (whether they know it or not..)
  18. This will replace DSL in non fios areas by Joe_Dragon · · Score: 1

    This will replace DSL in non fios areas as they profit big time with 100 GB at $375

  19. Re:100gb? by Sax+Russell+5449D29A · · Score: 4, Informative

    Around the Nordic Countries, I'm able to get *truly* unlimited LTE for around $30/mo. Hurts to think of all the fellow nerds across the pond who have to pay themselves sick for something like this.

    --
    -SR
  20. Re:I must have been mistaken about the definition. by macs4all · · Score: 1

    Same as the US IRS's definition of voluntary... Unless you "volunteer" to pay "income tax", we will hound you/put you in jail... Thats their definition of "voluntary compliance"....

    Yeah, I always liked that one, too...

  21. BAHAHAHA by Anonymous Coward · · Score: 1

    >The 100GB plan costs $450 a month.

    Jesus christ people are suckers. I want to find the first consumer who looked at an internet plan with a monthly cap and overage fees and thought "Hmm, this seems fine to me." and slap them in the face. For a stupid scam like that to catch on there needs to first be an alpha idiot.

    Meanwhile I'll be over here on my ~$80/month cap-less dsl connection using 100 gb per *day* when the need arises with no retarded fees or price gouging.

  22. Huh. by sims+2 · · Score: 1

    I received a phone call from the vzw loyalty team this morning they wanted to do an account review but as was on the way to work (talking on cellphones while driving is still legal here) I said not right now and they left it at that.

    I suppose this must be what they wanted to talk about.
    My home line is over 133GB this month and I still have 23 days left on this billing cycle. So I suppose i'll be switching to one of att's unlimited plans this month I figure that will run me about $2,000 to buy one but still no one else will bring internet out here for that price so oh well.

    --
    Minimum threshold fixed. Thanks!
  23. Business is Business by Etcetera · · Score: 1, Informative

    Look, there's nothing wrong with being a rational actor on both sides here. The original contract is over and every single person on one of these plans is month to month. A partnership or business relationship not otherwise restricted will only exist for as long as it makes sense for both sides.

    You idiots abusing a shared resource have pushed Verizon into accepting a PR hit in exchange for not having to deal with your douchebaggery any more. So be it. This is why we can't have nice things.

    Anyone who's ever worked at an ISP knows about the predictions network engineers have to make when deciding how oversubscribed one network segment will be, and what kind of utilization can be allowed. These are consumer plans, not business SLA hookups, and if they can save themselves headaches by kicking the %.00001 off their network, it's fine by them. If you want to pay $500/month for 100GB of transfer, find a local ISP who can metro-link you an Ethernet hand-off and be done with it. Wireless networks were not meant for that level of individual usage.

    1. Re:Business is Business by Hognoxious · · Score: 1

      It's really not hard. I'll try to use short words.

      If it's limited, say so - and say what the limits are, and say it everywhere - advertising, contracts and so on.

      If it's limited, don't use the word unlimited anywhere - especially in advertising.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    2. Re:Business is Business by mark-t · · Score: 1

      Perhaps the term "flat rate" would be more applicable?

  24. Re:100gb? by Anonymous Coward · · Score: 1

    In 2005 you probably didn't have a phone even capable of decent world wide web access let alone a network that you could pass 100GB in one month.

    In first world countries, this was utterly common by then. For example:'

    The number of Internet users in Japan accessing from cell phones exceeded those using it from personal computers in 2005

    And talking about home internet speeds in 2005:

    "Such connections are generally capable of speeds of 100M bps (bits per second)."

    This was the status over a decade ago in Japan, Korea, much of Europe, and others.

    You may live in a country with more backwards infrastructure, but do not confuse your local situation with the rest of the world, who very much was enjoying 100+ MBit broadband and mobile internet access in 2005.

  25. VZW is right in this case by Ecuador · · Score: 1

    OK, I am the first to say VZW is the worst, but in this case people can't complain. They were stupid enough to sell "unlimited" data, so they would now be in the wrong if they made the "unlimited" have a limit (yes, they would love to do just that of course), but instead they are just deciding it makes no financial sense to them to keep these customers on. Similar to how you decide VZW makes no financial sense to you and you drop them, a company can do the same (following the terms of the contract), the aren't obliged to give you what you want, so in this case they are right to do that instead of finding a more sneaky way to limit or charge you.
    And 100GB is of course quite a lot of data, if you want that much data of your mobile connection, sorry, nobody will give it to you cheaply.
    In fact, it goes the other way around, they are giving you increasingly faster mobile connections (at least in cities, forget more rural areas), without making data cheaper. You simply have less time to run your connection at full speed, before you hit your data cap - in the most common max speed / included data combinations you can max out monthly caps in just a few minutes. No, it makes no sense, the only things that would actually help customers are signal coverage and some modest 3G in places where you currently have no signal or just GPRS/Edge, plus some reasonably priced data packages, and the only thing really advancing is max speed at a sweet-spot in the city...

    --
    Violence is the last refuge of the incompetent. Polar Scope Align for iOS
  26. same situation, over and over again by Anonymous Coward · · Score: 1

    telcos:bandwith::Lucy:football

    When are we finally going to wise up, put all these useless marketing pukes up against the wall, and shoot them?

  27. Those old plans are great... by __aaclcg7560 · · Score: 1

    My sister-in-law had a voice-only plan that was $15 per month and kept it for over a decade. While using the toilet at work, her phone slipped out of her pocket and fell into the toilet. Of course, it was an auto flush toilet. Bye-bye, phone. The carrier refused to sell her a new phone on the old plan. That's how she got an iPhone and became a data junkie like the rest of us.

    1. Re:Those old plans are great... by __aaclcg7560 · · Score: 1

      She was talking to someone while she was peeing or p...ewwww.....I hope just peeing...

      She wasn't using her phone. It fell out of her pocket. She didn't elaborate on what she was doing on the shitter when her phone committed suicide by diving into the drink.

    2. Re:Those old plans are great... by mark-t · · Score: 1

      What's wrong with being on the phone while using the toilet, exactly?

  28. ludicrously low by Cederic · · Score: 1

    I've downloaded 95GB since 11pm yesterday, purely because I happened to buy the latest Humble Bundle, which includes (amongst others) NBA 2K16 at over 44GB of downloadable game.

    100GB per month? Per day, perhaps.

    1. Re:ludicrously low by Bob+the+Super+Hamste · · Score: 1

      Weak. I have gone on some binges where I have pulled in over 100GB in a few hours, granted that was doing GIS with multiple large data sets some of which were high res aerial photos. Then there was 2 weeks ago when I wanted to play around with fire walling and securing various OSes so I downloaded a number of OS install ISOs in a few hours. Granted that was only like 10 different ones but it was still in the 10s of gigs and then there were the updates (VMs are fun).

      --
      Time to offend someone
    2. Re:ludicrously low by F.Ultra · · Score: 1

      Agreed, I have wife plus two teenagers and with Netflix+Youtube (and no torrents or stuff like that) we are way above the 100GB limit (copy pasted from my Dovado Tiny usage report:

      Uploaded last month: 6 695 MB
      Downloaded last month: 293 731 MB
      _________
      Total last month: 300 426 MB

  29. Re:Contracts? by nate_in_ME · · Score: 1

    The truth of it is that there's no contract in play here any more. For those who still have the unlimited plans, their contract ran out some time ago, and Verizon has been letting them keep the same plan instead of forcing them to sign a new contract and move to the newer plans.

  30. Re:Do not call it unlimited by __aaclcg7560 · · Score: 2

    Verizon are adding insult to injury by resorting to such puerile tactics, that will fool very, very few of its customers, actual or otherwise.

    Most Americans are not financially literate. If they were, they would recognized that there is no such thing as an "unlimited" resource, "unlimited" is a marketing term, and, sooner or later, "unlimited" has to come an end.

  31. Re:100gb? by I4ko · · Score: 1

    While it is true that in 2005 I had a phone capable of doing something line 280kbps tops, or whatever the multichannel GPRS topped at, I had two connections at home, one of which was 24/7 256kbps (50% guaranteed, always achievable in practice), and came with 45 or 50 catv channels, for something like $17/mo, and a secondary connection over copper LAN that provided 100mbps in country peering traffic and 25mbps international traffic with 30 simultaneous TCP sessions limit (shared but in practice 98% achievable) on pay by the hour basis. 10 hours were $6.

    That was somewhere in Europe.

    2005 was just the time when fat pipes across the ocean and DWDM was installed an masse at carrier networks and CAT5 copper became cheap enough to pull to residential.

  32. Re: 2-Way by DaHat · · Score: 2

    FFS... They did many years ago... For a two year period only. After that those sticking around were on a month to month contract that wither could walk away from at anytime and for any reason.

    I'm on Verizon and have an unlimited data plan (currently)... I also haven't been under contact with them for 4 years now... The entire time knowing that they could cancel my data plan.

  33. Stop using your phone as a lifestyle by kheldan · · Score: 1

    If you people would wean yourselves off your compulsive over-use of your phones instead of being glued to them 24/7/365, you probably wouldn't even need any of their overpriced dataplans to start with, and none of you would be faced with this problem in the first place.

    --
    Are YOU using the TOOL, or is the TOOL using YOU? Think about it!
  34. "a very small group of customers" by bagofbeans · · Score: 2

    If it's really "a very small group of customers", why do Verizon care?

    1. Re:"a very small group of customers" by caffiend2049 · · Score: 1

      Setting up an extra cell tower to satisfy VERIZON's greed isn't going to be cost effective for VZ.
      fixed.
      Characterizing a consumer as greedy because s/he is using a lot of bandwidth when that is exactly what they were offered by the vendor seems a little wide of the mark.

      --
      Pandering to the lowest common denominator would be less frequent if more people were prime numbers.
    2. Re:"a very small group of customers" by Triklyn · · Score: 1

      probably a very small group of customers number-wise, that are paying very little money to verizon, but are having an outsized influence on their network.

  35. Re:Contracts? by mindwhip · · Score: 1

    contract would have been "Unlimited" in data use but as far as duration they would only have had a minimum term, likely followed by monthly extensions. They are likely free to terminate ALL the Unlimited users if they wanted at this point but are choosing to only terminate those that they are losing significant money on. Seems like they are trying to be as customer focused as the economics allow them to be.

    --
    [The Universe] has gone offline.
  36. Sue them for fraud. by gurps_npc · · Score: 1

    And when they claim data hog, show them European prices - they are MUCH MUCH cheaper than American.

    --
    excitingthingstodo.blogspot.com
  37. It is not unlimited. by TangoMargarine · · Score: 3, Insightful

    Their unlimited plan is unlimited. But if your unlimited usage is exceedingly high

    By definition, a usage "exceedingly high" implies there is a limit. If there is no limit, you cannot exceed it.

    If they don't want you to have multiple users on the plan or use it for business reasons, fine--put it in the terms. There are already ways of doing that without lying.

    --
    Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
    1. Re:It is not unlimited. by jratcliffe · · Score: 2

      Remember, these are out of contract customers. Every month is a new deal. They're offering you unlimited use in August. If you go over 100GB, they won't renew your unlimited deal for September. So, August is accurately described as unlimited.

    2. Re:It is not unlimited. by TangoMargarine · · Score: 1

      But they're still punishing you for actually using the service you both agreed to if they decide not to let you re-up the next month. Maybe it's technically legal but it's still sleazy.

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
    3. Re:It is not unlimited. by im_thatoneguy · · Score: 1

      It's not sleazy to end a sweetheart grandfathered deal that they only ever continued out of the "kindness of their hearts" for the customer's goodwill. If I move into an apartment for $1,000 a month and a year later when my lease is up my landlord allows me to stay at $1,000 a month even though the new rental rate is $2,000 they still can decide in 6 months if I'm throwing loud parties every month that they aren't going to keep me on my old less expensive lease. They can say "You know what, we're not interested in renewing your lease." or they can say "If you're going to be eliciting complaints regularly from your neighbors for noise you're going to have to pay the latest full monthly rate for a unit of your size which is $2,000.

      "Maybe it's technically legal but it's still sleazy" applies as much or more in my opinion to being given an unlimited *phone* plan and then using it to substitute a fixed land-line internet plan at the latest network speeds even though you originally probably signed on for an unlimited 1mbps connection.

      Another good metaphor would be you move into a pet-friendly apartment building. But you have a dog that endlessly barks. They can decide that while they are pet friendly *your* pet is not welcome and choose to not renew a lease. To be even more accurate it would be like moving into a pet friendly apartment, the apartment building being sold to a new owner and pets being banned, but anyone currently renting can keep a pet indefinitely. A year later your pet turns out to be a nuisance and you are evicted because your pet is loud.

    4. Re:It is not unlimited. by TangoMargarine · · Score: 1

      Your latter metaphor is better, since both parties initially agreed on the dog being okay. If you were throwing loud parties, which you were explicitly allowed to do in your initial contract, then you should kind of be able to tell said neighbors to shove it.

      Are they still offering unlimited plans? Because this whole stupid thing was caused by them calling it that in the first place; now we're just looking at debris left over from that initial bad decision.

      Or how about, you get a license to operate a printing press. The only restrictions the government place on you (hypothetically) when you get said license is that you can't post any incitement to riot, call for lynchings, etc.--stuff that directly risks causing physical harm. Then when you start printing complaints about how your government representatives are all incompetent (but carefully avoid any talk of violence), then they come down and take away your license because there's an unwritten rule about only publishing positive information about the government, since it's obviously unwritten because it's not legal for them to make it a written condition.

      --
      Unity? Screw that: XFCE. Slashdot Beta? Screw that: SoylentNews. Australis? Screw that: Pale Moon. UX developers DIAF
    5. Re:It is not unlimited. by Zak3056 · · Score: 2

      Your latter metaphor is better, since both parties initially agreed on the dog being okay. If you were throwing loud parties, which you were explicitly allowed to do in your initial contract, then you should kind of be able to tell said neighbors to shove it.

      Except that your contract has expired, so those "original terms" are in place only upon the goodwill of both parties (no pun intended). If one of those parties (the landlord) decides that making complaints from the neighbors go away is worth more than your continued tenancy, then no, you shouldn't be able to tell someone to shove it.

      Are they still offering unlimited plans? Because this whole stupid thing was caused by them calling it that in the first place; now we're just looking at debris left over from that initial bad decision.

      No, they're not. These are people who originally had "unlimited" plans but have been month-to-month customers since VZW discontinued those (and who VZW has elected to allow to remain grandfathered). VZW is now saying, "use what you want, but if you exceed this amount we will not renew your sweetheart deal" and there is absolutely nothing wrong with that.

      --
      What part of "shall not be infringed" is so hard to understand?
  38. Re:Is this legal? by K.+S.+Kyosuke · · Score: 1

    I'm quite certain it would be illegal in my country, not so sure about the US, though (even without going into local laws).

    --
    Ezekiel 23:20
  39. Wireless? by gatfirls · · Score: 1

    ie; cell phone usage.

  40. Re:2-Way by Frank+Burly · · Score: 1

    Where did you hear this? Maybe they got the price difference, or maybe the telephone company settled, but I've never heard of a small claims court being able to force anyone (telephone company) to do anything (provide service).

  41. PR! by gatfirls · · Score: 1

    I love these PR things where it's just flat out contradictory statements: such a small portion of people *but* they are causing such a big problem *but* if they pay more money the problem is solved.

    Although, they must have a pretty good network if people can get over 100gb per month. On my provider that would probably take a year.

  42. All You Can Eat... by BrendaEM · · Score: 1

    All you can eat, should be all you can eat.
    Yet, another failure of the federal trade commission.

    --
    https://www.youtube.com/c/BrendaEM
    1. Re:All You Can Eat... by TheoMurpse · · Score: 1

      I suppose if you pay for an all-you-can-eat restaurant, you should be allowed to never leave, right? Just camp out there for a year? You've chosen a stupid analogy for your worthless point.

    2. Re:All You Can Eat... by Fwipp · · Score: 1

      Verizon's been patiently letting these customers stay in their restaurant for ages. They haven't even been an all-you-can-eat restaurant for like, 3 years now.

      Verizon's just now saying "Okay, but you need to start eating like a normal person (and not taking 8 steaks and licking each of them once), or we're going to take away your special privilege and treat you like any other new customer."

  43. This is the deal you originally signed up for by Solandri · · Score: 1

    Verizon agreed to give you unlimited data for 2 or 3 years, and you agreed to continue to use (and pay for) that service for 2 or 3 years. After that term, the agreement became month-to-month. Either side can choose to cancel it at the end of any month for any reason (actually I believe both sides have the right to cancel service at any time in the month, the company just prefers to do it at the end of the month to keep their bookkeeping cleaner).

    Verizon did not agree to give you unlimited data for $x/mo until the day you died. And even if they did, I suspect you wouldn't have signed up for it since it would've required you to pay Verizon $x/mo until the day you died.

  44. Unlimited! by WheezyJoe · · Score: 2

    So THIS explains how my Super was selling Internet to everyone in my building for $50 bucks a month (he called it the "grandfather plan"), and why the service crapped out whenever he took his mobile outside to take a phone call!

    --
    Take it easy, Charlie, I've got an Angle...
  45. Re:Meanwhile in Sweden... by phresno · · Score: 1

    Sweden: Roughly the size of California with only about 1/4 the population.

    The United States: ~21x larger area and ~34x more population.

    Infrastructure scale. That's what's up with mobile broadband in the United States.

  46. Re:Contracts? by EndlessNameless · · Score: 3, Insightful

    What do the contracts say?

    Verizon hasn't offered unlimited plans for years, so all relevant contract terms have expired.

    If they can't kick them off because the plans are obsolete, how can they kick them off with a retroactive policy?

    To be clear, Verizon could disconnect everyone on an "unlimited plan" if they wanted to. The original contracts are all expired.

    Technically, they would only have to wait until the end of the customer's billing cycle---since these plans are prepaid, the customer has already paid for this month's service.

    I see popcorn and lawsuits.

    Then you're hallucinating. Because they absolutely can do this.

    --

    ---
    According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
  47. Verizon can't handle it by maharvey · · Score: 1

    So Verizon is basically saying they are unable to provide adequate service unless they kick off some users. They should lower their prices then. In the last couple of years the quality of my Verizon services has gotten noticeably worse. Dead zones, slow response (should it take 24 hours for an SMS to be delivered to someone 10 ft away?), etc. I have actually wondered if they are removing cell towers in the area because coverage is so spotty, where before it seemed excellent. Verizon used to be good but they are turning into a third-rate provider. I'm considering cancelling my mobile altogether since U.S. technology companies seem unable to provide the service they charge me so much money for. As a benefit I would no longer have a phone number so so more cold calls. Ugh.

  48. Re:2-Way by EndlessNameless · · Score: 1

    They *are* two-way.

    Obviously. All contracts are two-way, or else it's not legally a contract.

    You're missing a little detail though. Both parties must get something out of the contract, but they may have completely different obligations.

    They agreed to sell you unlimited bandwidth, if they don't you can sue them in court.

    Since unlimited plans haven't been available for years now, everyone on an unlimited plan is grandfathered.

    Verizon is not legally obligated to continue offering the same plan after the contract expires.

    People have taken cell phone companies to small-claims court for violating these contracts and have won continuation of their service.

    That can happen during the original contract term.

    Once the contract expires, Verizon does not have to offer the same terms anymore.

    The people on unlimited plans can either put up with it or leave Verizon. They have no legal recourse.

    --

    ---
    According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
  49. Re:100gb? by sims+2 · · Score: 1

    What was your phone 12 years old? IIRC the motorola talkabout had a wap browser back in 2000.

    --
    Minimum threshold fixed. Thanks!
  50. Wireless is like Cable? by oh_my_080980980 · · Score: 1

    "Because our network is a shared resource and we need to ensure all customers have a great mobile experience with Verizon,"

    So you're saying wireless isn't as fast as wired and is like cable. Thanks for being honest Verizon. Now let's stop pushing this wireless crap down peoples throats and roll out some more fiber. Now stop preventing Google Fiber from competing and sell off you FIOS division so someone else can do it spread fiber since you won't do it.

    1. Re:Wireless is like Cable? by TeknoHog · · Score: 1

      So you're saying wireless isn't as fast as wired and is like cable. Thanks for being honest Verizon. Now let's stop pushing this wireless crap down peoples throats and roll out some more fiber.

      Agreed. Here in Finland, the cradle of cellular data, people generally opt for cell dongles for their stationary home computers, rather than wired options. It makes sense the way it's priced, but then they complain when their streaming video starts buffering... buffering.... buffering. Obviously, cell data is one of those things that's nice to have in a pinch, but you shouldn't rely on it for your bulk usage.

      --
      Escher was the first MC and Giger invented the HR department.
  51. Reaching the limits of the unlimited by Geoffrey.landis · · Score: 2

    Yes-- according to Verizon, "unlimited" has its limits.

    The point is, if you get cut off after reaching a limit... it really isn't unlimited, is it?

    I really do hope somebody hits them hard for false advertising

    --
    http://www.geoffreylandis.com
    1. Re:Reaching the limits of the unlimited by qeveren · · Score: 2

      They'll just claim that 'unlimited' doesn't mean what 'unlimited' means, it means something else.

      --
      Don't just stand there, get that other dog!
    2. Re:Reaching the limits of the unlimited by Puls4r · · Score: 1

      True. Unlimited in a marketing sense has always had limits within common sense. Consider all you can eat buffets, 'free' car washes if you buy a new car, or even the free donuts your coworker brought in. If you over indulge they can and will ask you to leave - or call you an asshole.

    3. Re:Reaching the limits of the unlimited by hawguy · · Score: 5, Informative

      Yes-- according to Verizon, "unlimited" has its limits.

      "Unlimited" comes with a caveat: common sense.

      Personally I'd rather have that caveat than pay extra to support the 0.01% of the people that consume 1000x more resources than everyone else.

      I really do hope somebody hits them hard for false advertising [cornell.edu]

      Nope. If you are a subscriber, you do have unlimited data. These people are no longer subscribers. Verizon isn't offering them a service any longer, and they aren't paying for it. Business transaction complete.

      The problem with relying on common sense is that it's not that common and what seems perfectly reasonable to one person "The only reason I signed up for Verizon was because they offered an unlimited plan that I could use to stream videos to my mountain retreat", may be unreasonable to someone else.

      That's why we have truth in advertising laws -- if you lease someone a car with "unlimited mileage" included, you can't charge them extra (or take back their car) when they put 300,000 miles on it in a year. Unlimited has a very clear meaning.

    4. Re:Reaching the limits of the unlimited by lgw · · Score: 2

      "Unlimited" comes with a caveat: common sense.

      That's certainly true. "Unlimited" should always be understood to include "but don't be a dick".

      However, if my math is right, 100 GB/month is just 38 kB/s sustained, or ~300 kb/s. That's a bit more than modem speeds, which is nice, but it somehow doesn't seem to be a dickish level of overuse in the modern world.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    5. Re:Reaching the limits of the unlimited by Hognoxious · · Score: 1, Informative

      Second transaction = different contract. Entirely different thing to unilaterally changing the terms of an ongoing contract on DeVry.

      Sorry, I meant on the fly. I have no idea at all, not even a little bit, as to what caused your post to make me think of such a bunch of ignorant fucktards. Must be a coincidence.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    6. Re:Reaching the limits of the unlimited by whoever57 · · Score: 2

      I think that what they are doing is merely terminating the contracts of possibly unprofitable customers. These customers are on monthly contracts, which can be terminated by either party.

      Although, what if they have equipment purchases still being paid off? I guess Verizon is going to have to eat that cost.

      --
      The real "Libtards" are the Libertarians!
    7. Re:Reaching the limits of the unlimited by TheoMurpse · · Score: 2

      The point is, if you get cut off after reaching a limit... it really isn't unlimited, is it?

      They aren't getting cut off under the unlimited plan, though. They're being told there is no unlimited plan anymore, so either move to another plan or service will stop. Slashdot has for the entire time I've been a member here been asking for literally this exact thing: truth in advertising. Well this is truth in advertising: there is no more unlimited going forward, so if you don't get a different plan, you will be cut off.

    8. Re:Reaching the limits of the unlimited by jratcliffe · · Score: 1

      That's why we have truth in advertising laws -- if you lease someone a car with "unlimited mileage" included, you can't charge them extra (or take back their car) when they put 300,000 miles on it in a year. Unlimited has a very clear meaning.

      You can, however, decide that, once their lease is up, that you won't lease them another car.

    9. Re:Reaching the limits of the unlimited by Jake+Griffin · · Score: 1

      I think there are other solutions than this. For instance - not offering an unlimited plan. It seems like there is no point of an unlimited plan. Every company that offers one tries to place artificial limits on data beyond normal technical limits.

      To quote TFA:

      Verizon stopped offering unlimited data to new smartphone customers a few years ago...

      --
      SIG FAULT: Post index out of bounds.
    10. Re:Reaching the limits of the unlimited by Lawrence_Bird · · Score: 2

      Personally I'd rather have that caveat than pay extra to support the 0.01% of the people that consume 1000x more resources than everyone else

      What you meant to write was:

      Personally I'd rather have that caveat than hurt Verizon's profits to support the 0.01% of the people that consume 1000x more resources than everyone else

      its pretty rich to think that these "very few" customers have any material effect on what you pay or even the quality of your service.

    11. Re:Reaching the limits of the unlimited by Jake+Griffin · · Score: 1

      Better that one-time cost than the recurring cost of 100s of GB month after month...

      --
      SIG FAULT: Post index out of bounds.
    12. Re:Reaching the limits of the unlimited by jratcliffe · · Score: 1

      Yeah, but that's a 24x7 usage rate. Typical usage per sub is around 2-2.5GB/month. So, these are customers using 40-50x the average.

    13. Re:Reaching the limits of the unlimited by lgw · · Score: 1

      That still seems OK to me if it's small in absolute terms. If you're stuck somewhere that mobile is your only worthwhile high speed internet, that's a small amount of HD TV watching, or a moderate amount of normal streaming and a AAA game download, or the like.

      If the 24/7 usage rate seems low compared to the lowest-end wired ISP download rate anyone advertises in the country, that seems to me like it should be OK.
       

      --
      Socialism: a lie told by totalitarians and believed by fools.
    14. Re:Reaching the limits of the unlimited by guruevi · · Score: 1

      No, unlimited means just that: unlimited. Real data communication networks come with only 1 limited resource: bandwidth which is measured in packets per second and their inherit delay so you can get from one end to the other. The data is not artificially limited on any time basis beyond a few milliseconds as long as you keep the connections going. The spectrum and hardware doesn't give a rats ass how many 0s or 1s go over a line per month or if they even make sense (corruption is handled higher up).

      What Verizon is doing is trying to get people to pay more by using an artificial (virtual) limit of how much data you can transfer from point a to point b on a monthly basis. They don't care if you actually exhaust the local area's bandwidth by consuming your quota in the first few hours of your billing cycle, they just want you to keep paying more.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    15. Re:Reaching the limits of the unlimited by citylivin · · Score: 4, Insightful

      ""Unlimited" should always be understood to include "but don't be a dick"."

      So being "a dick" now is using a paid for service as advertised? ISPs should have no trouble delivering their advertised speeds 24x7 and if you paid for "unlimited" you should be able to max out that connection 100% of the time. Companies cant just redefine words and then shame or guilt people into their "marketing speak" basterdization of basic english words.

      There are truth in advertising laws for a reason. This is straight up false advertising / fraud on the part of that ISP.

      How hard is it for them to say "100gb a month plan" instead of unlimited? All ISPs give actual rates in canada that I am aware of. eg http://www.shaw.ca/internet/pl... Take a look, you can clearly see all the caps you get at every tier.
      But maybe our consumer protection laws are stronger than yours, I don't know.

      As they always say on the bus ads: Creativity is subjective, but the truth isn't.

      http://www.adstandards.com/en/...

      --
      As a potential lottery winner, I totally support tax cuts for the wealthy
    16. Re:Reaching the limits of the unlimited by Geoffrey.landis · · Score: 1

      That's not what TFA says.
      What the article says is that customers on the unlimited plan who use more than 100 GB-- and only ones using more than 100 GB-- must move to a different plan by August 31 or their accounts will be canceled.

      If your account gets canceled if you use more than a 100 GB, that means "unlimited" data is not unlimited.

      --
      http://www.geoffreylandis.com
    17. Re:Reaching the limits of the unlimited by swalve · · Score: 1

      Bandwidth falls apart on saturated media. Some guy using 100x the average is definitely going to affect the network more than just the 100x they are using.

    18. Re:Reaching the limits of the unlimited by default+luser · · Score: 1

      But from what I'm reading., these are month-to-month, so both you or Verizon have the option to terminate service at the end of each month.

      --

      Man is the animal that laughs.
      And occasionally whores for Karma.

    19. Re:Reaching the limits of the unlimited by HiThere · · Score: 1

      IIRC the first usage of the term by ISPs referred to the amount of time you could be connected rather than the amount of data you could transmit. Or that's the way I understood it. Unfortunately, (again IIRC) the term wasn't really defined, and other people interpreted it in other ways. Then the ad people really swung into it, and unlimited was made to seem a lot more important.

      In actuality your amount of transmission was never really unlimited, because you had a limited bit rate, and there's only 24 hr's/day. You could make the same argument about connection time, but there few people would think it the ISPs job to provision your day with more than 24 hours.

      That said, I believe the the only appropriate response is to cancel ALL "unlimited" plans, and offer to convert them to "24 hrs/day connect time, nnn GB/month" plans, or some such, with the ability to purchase additional transaction amounts if you go over your nnn GB at an agreed upon price. Unfortunately, even though this is (in general) a monopoly situation, most ISPs find honesty impossible to contemplate...certainly their PR departments do.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    20. Re:Reaching the limits of the unlimited by lgw · · Score: 1, Troll

      You're the guy who empties the "give a penny, take a penny" tray into his pocket, aren't you?

      --
      Socialism: a lie told by totalitarians and believed by fools.
    21. Re:Reaching the limits of the unlimited by sims+2 · · Score: 1

      I remember a bunch of years ago 2004 - 2005 ish I had unlimited dial up with a local isp here in town $19.95/mo
      was great for several years until they stopped hosting their own dial up server then bam it would drop my connection every 2 hours 45 minutes. Called them up complained they said ISP:sir it's not intended to be used as a dedicated service. ME:How much is dedicated service? ISP:We do not have any dedicated plans at this time. ME:oh...well then i'd like to cancel my service.

      I called around no dialup isp with a local number offered service that wouldn't kick you off after 3 hours or so.
      So I signed up with netzero $4.95/mo unlimited dial up it still kicked me off every 3 hours as it had the same phone number as the isp I had before that was charging me $19.95/mo just $15/mo cheaper.
      that was quite a while ago though. I don't even have a home phone to use dial up if I wanted to now.

      --
      Minimum threshold fixed. Thanks!
    22. Re:Reaching the limits of the unlimited by sims+2 · · Score: 1

      Sorry I call bullshit on the claim that 100GB/mo is a lot for a fiber connection
      from a few months ago http://arstechnica.com/busines...

      And I quote ""AT&T said that its home Internet customers "use just over 100 GB of data per month on average""

      --
      Minimum threshold fixed. Thanks!
    23. Re:Reaching the limits of the unlimited by TheoMurpse · · Score: 1

      300 kb/s sustained 24/7 on your cell phone is a fucking lot of data, man. I wouldn't call any level of use "dickish," but that's a lot of usage. A lot of people in this discussion keep acting like the plan is a home Internet plan. It's not. We're talking about smart phone data plans as per the OP.

    24. Re: Reaching the limits of the unlimited by ishmaelflood · · Score: 1

      I'm on a 100Gb plan and even though I am not home that much we seem to get through 50Gb most months. At my off grid house i use wireless internet, at $15 per Gb, so not many downloads, and that comes in at about 10Gb per month, mostly my work. We don't watch TV much.

    25. Re:Reaching the limits of the unlimited by guruevi · · Score: 1

      a) Most of these things fall under contract law. If I have to sign up a 2y contract, they shouldn't be able to just change it halfway through. That's what's happening here though, they have a contract which they're failing to abide by.

      b) These carriers are virtual monopolies and all are colluding together to keep prices up. Many areas only have 1 provider and even if you have a choice, all providers do these rate hikes and service downgrades at the same time. They actually have the FCC colluding for them on their behalf (by limiting spectrum only to the big carriers). If the market would work (no colluding on spectrum, BYOD networks and no locks on either devices or contracts) we would see providers competing for your business.

      --
      Custom electronics and digital signage for your business: www.evcircuits.com
    26. Re:Reaching the limits of the unlimited by sims+2 · · Score: 1

      Yeah.....well the reason why people keep talking about it like its a home internet connection is because a lot of people including me have no other options and are using it for just that personally I can't think of any reason someone would use 100gb of data in a month on a smart phone.
      38Kbps is roughly the speed of two isdn connections or the slowest dsl plan att sells

      I was using the same argument years ago with the satellite caps $79/mo 17GB cap back in 2008 a 56kbps connection can do 18GB.

      Roughly the same amount of usage $79/mo vs $4.95/mo
      although real world I was only averaging about 5GB/month on dialup IIRC.

      --
      Minimum threshold fixed. Thanks!
    27. Re:Reaching the limits of the unlimited by meerling · · Score: 1

      No such thing as 'common sense'. Besides, in the viewpoint of most of those users, they didn't do anything even remotely unreasonable.

    28. Re:Reaching the limits of the unlimited by meerling · · Score: 1

      One company (forget which it was) tried to throttle it's unlimited users if they exceeded a certain hidden threshold. They'd throttle it so hard even a basic page of text took a minute or more to load. Someone calculated it out, and if you hit their secret ceiling (which people found out by analysing results), you got throttled down so far, you couldn't even reach the same amount that could be downloaded in a month on the cheaper non-unlimited accounts even with constant downloads.
      I think it went to court, (I know they threw lawyers and papers at each other at least.)

    29. Re:Reaching the limits of the unlimited by meerling · · Score: 1

      I think I would mod you up if I had points at the moment.

    30. Re:Reaching the limits of the unlimited by meerling · · Score: 1

      Then their network is substandard and can't handle the bandwidth they allow their customers to employ on a daily basis.
      Not the customers fault.
      Nor is it the customers fault when the data provider oversells their capacity.

    31. Re:Reaching the limits of the unlimited by meerling · · Score: 1

      I like your data plan. What country, and do I actually have to live there to get it?
      (Yeah, I know, of course you have to live in the coverage area, but I can dream can't I?)

    32. Re:Reaching the limits of the unlimited by meerling · · Score: 1

      Any data or communication service that is limited by time availability is a scam and totally unreasonable by any consumer expectations. Of course they are 24 hours a day every day as anything else would hunted down with pitchforks and torches.

    33. Re:Reaching the limits of the unlimited by C0R1D4N · · Score: 1

      They used to claim unlimited didn't mean the amount of data, but instead the length of time you could remain connected whenever someone complained about throttling.

    34. Re:Reaching the limits of the unlimited by Uberbah · · Score: 1

      You're the guy who empties the "give a penny, take a penny" tray into his pocket, aren't you?

      That's funny, since you're the guy defending the guy raiding the penny jar (hint: Verizon).

    35. Re: Reaching the limits of the unlimited by mishehu · · Score: 1

      If you know of such a company, please let me know. I've been working in this industry for some time, and this is par for the course.

    36. Re:Reaching the limits of the unlimited by cdrudge · · Score: 1

      While I don't agree with such logic, I at least understand how they are trying to use that definition. But putting a limit where you will get cut off with canceled service by definition is not unlimited, no matter how you try to spin it.

    37. Re:Reaching the limits of the unlimited by lgw · · Score: 1

      I know this is Slashdot, but you could at least read the thread you're replying to.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    38. Re:Reaching the limits of the unlimited by lgw · · Score: 1

      if my math is right, 100 GB/month is just 38 kB/s sustained, or ~300 kb/s.

      The fact that you felt the need to express the figure in kB instead of kb

      You wot mate?

      "and the even sillier fact that you contemplate literal 24/7 throughput for a *mobile* device whose usage by an ordinary device-addicted person would arguably max out at *8* hours a day of non-stop usage

      Did you know some people have mobile data as their only realistic home internet connection? Cause it doesn't sound like you know that.

      To repeat, 100 GB a month is a massive shitpile of data

      See above. HD video is 3 GB/hour. AAA games are often over 20 GB these days. Netflix uses a massive shitpile of bandwidth. Their customers, individually, consume an ordinary amount.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    39. Re: Reaching the limits of the unlimited by sims+2 · · Score: 1

      I think your right about him mixing wireless and wireline plans
      But just for reference anyways:

      At one point verizon sold metered service for home use (verizon home fusion) the highest offered plan was 30GB/mo for $120/mo lte

      That was around the same time I was pulling 22GB/mo on average on a unlimited 3g aircard. And that was before I got netflix...(fun fact netflix works fine at 3g speeds too!)

      --
      Minimum threshold fixed. Thanks!
    40. Re:Reaching the limits of the unlimited by farble1670 · · Score: 1

      No such thing as 'common sense'. Besides, in the viewpoint of most of those users, they didn't do anything even remotely unreasonable.

      Just because you don't have it doesn't mean it doesn't exist.

      So tell me. Is the rule that as long I don't think I did something unreasonable, it's A-ok? Like, I don't think it's unreasonable to go 50MPH through a school zone. All good?

    41. Re: Reaching the limits of the unlimited by farble1670 · · Score: 1

      And I don't like being called a dick by others because I bought a plan as advertised and kept it for obvious reasons. That's called being smart.

      And people that drive in carpool lanes with single drivers don't like being called a dicks either. What's the problem? They are getting to work faster and it doesn't make a bit of difference to you in the slow lane, right?

      And for your information, you can answer any of these hard question by doing the following: ask yourself what society would be like if everyone acted the same way as you. What if everyone drive in the carpool lane? Then it would be pointless to have a carpool lane, fewer people would carpool resulting in more overall cars on the road. There's your answer.

      In your case, if everyone used 100GB / month, yes that'd bring the entire network to it's knees for everyone. Again, there's your answer.

    42. Re:Reaching the limits of the unlimited by farble1670 · · Score: 2

      a) Most of these things fall under contract law. If I have to sign up a 2y contract, they shouldn't be able to just change it halfway through. That's what's happening here though, they have a contract which they're failing to abide by.

      You are confused. That's not what's happening at all. Their 2-yr contracts are expired. They are month-month plans. V didn't even terminate mid-month. They just didn't offer the option to renew at the end of the month.

    43. Re: Reaching the limits of the unlimited by farble1670 · · Score: 1

      Nope, that's not how it works. That's how it worked when your old ass was in charge. The way things work now that you're irrelevant is that we will pressure V in to doing things the way WE want out we'll regulate or legislature their asses out of business. Do try to keep up, old man.

      Hilarious. V has been sticking it to customers since time immemorial. What's changed. Where have you been? Why aren't you saving the day?

    44. Re:Reaching the limits of the unlimited by Geoffrey.landis · · Score: 1

      No, they're saying "we were giving you unlimited, but we won't any more".

      ...because you reached the limit.

      --
      http://www.geoffreylandis.com
    45. Re:Reaching the limits of the unlimited by mattventura · · Score: 1

      But there already IS a limit, because you have limited bandwidth. If I only have a 10mbit connection, then I can only use 3TB a month even if I max out the connection 24/7. Same thing with an "all you can eat": my stomach has limited volume, therefore I can't actually eat an unlimited amount.

    46. Re:Reaching the limits of the unlimited by farble1670 · · Score: 1

      Absolutely. I'm now going to sue Verizon because my phone is capable of transferring data faster than they can serve it up. They are therefore limiting what's supposed to be an unlimited plan.

    47. Re: Reaching the limits of the unlimited by kaatochacha · · Score: 1

      If Verizon was some pie-in-the-sky commune, where we were all sharing bandwidth for the greater good and world peace, I'd agree with you.
      But they're not. They're a business. And they're advertising falsely.

      Currently in California, many "clean air" vehicles get to use the carpool lane ( which I find idiotic). now if the state suddenly started saying "Well, you can only use them between 9 pm and 4 AM", I'd be against that as well.

      So if that is true, then you advertise what you're willing to offer to everyone.

    48. Re: Reaching the limits of the unlimited by farble1670 · · Score: 1

      And they're advertising falsely.

      OMFG they are not. Can you read TFA? They no longer advertise or offer unlimited plans. These people had those plans back in the day. They are now on month-month plans under the same terms. Verizon allowed them to keep the same terms as a courtesy. They are no longer offering that. So seriously what's your argument here? If someone offers you a contract they are bound to re-offer or extend that same contact forever? Really? So in 2096 these people's children's children should still be paying $30 for unlimited data?

      Do you understand how a contract works? For the same reason you as a consumer can choose not to renew a non-advantageous contract, so can Verizon. That's what they are doing. They didn't break any contract.

      Currently in California, many "clean air" vehicles get to use the carpool lane ( which I find idiotic). now if the state suddenly started saying "Well, you can only use them between 9 pm and 4 AM", I'd be against that as well.

      No one is trying to take away your right to be against something. You don't have to like what Verizon does. Heck, you can stop buying services from them even. You can even tell your friends. Post it on Facebook. Go nuts. But they didn't break a contract or the law here.

    49. Re:Reaching the limits of the unlimited by farble1670 · · Score: 1

      Second transaction = different contract. Entirely different thing to unilaterally changing the terms of an ongoing contract on DeVry.

      Like a Phoenix rising from the ashes, so I bump this thread. The only contract these people have is month-month. That was honored. A renewal under the same terms was refused. Business transaction complete. The OP had it spot on. V isn't obligated to renew a contract under the same terms. Take a second to think about how that would work if it was reversed. Never mind, I've asked for too much here.

      Not sure why I thought of a phoenix. Maybe it was something about your inability to read TFA in conjunction with the aptitude of the average UoP grad. Probably not though, never mind.

    50. Re:Reaching the limits of the unlimited by msauve · · Score: 1

      "If your account gets canceled if you use more than a 100 GB, that means "unlimited" data is not unlimited."

      Incorrect. They're simply not renewing a contract, they're not limiting anything. You want to use 200 GB the last month you're under contract, you can.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    51. Re:Reaching the limits of the unlimited by Coren22 · · Score: 1

      I would have to read the contract that the people originally signed, but my understanding was that as long as the customer didn't make any plan changes, the plan stayed in effect, which is why they were continuing to honor the original unlimited plans for so long (it has been a long time since they were offered, I remember giving mine up to get to 4G).

      I wonder why they suddenly think they can get out of the original contracts, as they won't let other customers out of their contracts anywhere as easily.

      I wish they would let me out of mine so I can shift to Google Project Fi, but I am just waiting them out for now.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    52. Re:Reaching the limits of the unlimited by Coren22 · · Score: 1

      These plans have been "up" for around 10 years, so, what suddenly changed that they are changing the terms that allowed the plans to continue for so long?

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    53. Re:Reaching the limits of the unlimited by Coren22 · · Score: 1

      Verizon advertises:
      http://www.verizonwireless.com...
      that 4G LTE is 5-12 Mbit with 50 Mbit peak. I don't see how using 300kb/s sustained is any form of abuse. This isn't even torrent levels. I push more than that through my FiOS connection playing video games and watching Netflix for a few hours a night (along with my two kids video gaming and Youtubing).

      Many people bought these unlimited plans to run their internet for their house...this is what they were originally offering. Are you trying to tell me that you think that 100 GB/month is excessive for a home internet connection?

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    54. Re:Reaching the limits of the unlimited by Coren22 · · Score: 1

      I'm sorry, let me adjust one thing.

      I am currently showing according to VZ's site as using >175GB/month on my FiOS connection, not 100GB/Mo. This is considered as "Power User" levels to Verizon, and I don't even do anything like torrenting. Just the minor streaming, and Steam doing game updates.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    55. Re:Reaching the limits of the unlimited by jratcliffe · · Score: 1

      Except very few people use these connections as their home broadband connection, and that's not a use case Verizon is interested in serving, so the company is choosing not to.

    56. Re:Reaching the limits of the unlimited by jratcliffe · · Score: 1

      Who knows why they didn't do it sooner? Maybe the number of customers using really high (for mobile broadband) amounts of data on these plans has risen enough to make it an issue worth dealing with, maybe they hadn't dug into the data to look at the share of data being used by share of customers. Don't really know. Again, though, the fact that they offered this plan in the past creates no obligation for them to offer it in the future.

    57. Re:Reaching the limits of the unlimited by Coren22 · · Score: 1

      It was the use case they advertised these plans to originally, so I can't imagine where you get that idea.

      --
      APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
    58. Re:Reaching the limits of the unlimited by jratcliffe · · Score: 1

      Verizon stopped selling new unlimited plans five years ago (mid-2011), a couple of months after they launched their first LTE phone. The use case for the unlimited plans when people signed up for them was web browsing, email, Google maps, etc, since the 3G network wasn't reliably fast enough to do decent quality video, and certainly not video of sufficient quality for in-home use. Also, Verizon has never offered free tethering on unlimited plans.

  52. Re:100gb? by Fwipp · · Score: 1

    In 2005 my phone was still tethered to the wall of my kitchen.

  53. Re:2-Way by farble1670 · · Score: 1

    Are you a lawyer or do you just play one on TV?

    They *are* two-way. They are, de-facto, in material breach of contract.

    Wow, material breach of contract. Sounds serious.

    All V did was decide not to renew a contract. If they turned off their service in the middle of their cycle, that would be breach of contract. That's not what happened. They used their 100GB. Contract is over. Business transaction complete. They are welcome to sign up for a new V contract / plan under the same terms offered to any other user.

  54. Re:100gb? by phantomfive · · Score: 1

    Really though that's been capable of web access for almost as long as the web's existed

    --
    "First they came for the slanderers and i said nothing."
  55. Re:100gb? by F.Ultra · · Score: 1

    Where? There used to be that all operators offered this but at the moment only Net1 (in Sweden that is) offers unlimited data. Myself I happened to sign an unlimited deal with Telenor when they had it so even though they don't sell it anymore they apparently cannot terminate my contract, which is fortunate since I'm around 300GB per month without doing anything special (no torrents, no servers and so on).

  56. It reminds me... by VAXcat · · Score: 1

    This reminds me of a restaurant much favored by my crowd when we were in college. It had a prime rib buffet at a very reasonable price. It had a sign over the slicing board, "All you can Eat - $7.99" (it was a long time ago). One of my pals had an unquenchable hunger for prime rib, and would eat pounds and pounds of it at a sitting there. After a month of pretty frequent visits, one night, he finished a big plate of it, and ankled over to get his second serving. The owner was standing in front of the station and said "You can't have any more". "But the sign says, all you can eat!" my pal complained. The owner said "That's all you can eat" and just glowered at him until he left. That's pretty much what Verizon is doing.

    --
    There is no God, and Dirac is his prophet.
  57. Re:100gb? by LemonFire · · Score: 1

    I've heard the "density" statement so many times and I don't buy it.
    94.6+ percent of the United States is rural open space. Most of this space has no or little cell phone coverage.

    What matters most IMHO is to have great coverage with high quality in areas with high people density.
    However, even in most of the cities in US the mobile call quality and coverage is subpar compared to many European/Asian cities.

  58. Re:100gb? by CptLoRes · · Score: 1

    If you want to compare oranges, in Norway we have a population density of about 14 persons per sq km. I don't live near a city or anything like that, and for $70 a month I have a 80/80mbit fiber connection going directly to my house. No size limitations what so ever, and the speed is always what I pay for.

  59. Deliberately misleading by mister_playboy · · Score: 4, Insightful

    You are comparing apples to oranges.

    Population density of Denmark: 130 persons per sq km.
    Population density of USA: 35 persons per sq km.

    He said "Nordic Countries", not "Denmark". It's not hard to understand why you would conflate those terms when we look consider the other Nordic population density numbers.

    Population density of Sweden: 21.5 persons per sq km
    Population density of Norway: 15.5 persons per sq km

    Feel free to explain again how Manhattan's population density in not high enough to secure the sort of internet access pricing that people in Finland enjoy.

    --
    Do what thou wilt shall be the whole of the Law ::: Love is the law, love under will
  60. In Canada this would get corp execs jailed by WillAffleckUW · · Score: 1

    Fraudulent advertising has consequences in real countries.

    --
    -- Tigger warning: This post may contain tiggers! --
  61. The other end of the spectrum by sixsixtysix · · Score: 1

    Some months, I use less than a gig on the unlimited 4g plan I am a part of. This is because I use wi-fi when available.
    Surely, Verizon has enough of this type of situation that it really does even out.

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    ...
  62. Re:100gb? by Sax+Russell+5449D29A · · Score: 1

    I think Telia had one. Or if not Telia, you could always get yourself a subscription from Sonera, which I at least know has one (for ~27-30 euros per month). Should work in most Nordic Countries and at least in Estonia without any restrictions.

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    -SR
  63. Re:100gb? by Sax+Russell+5449D29A · · Score: 1

    Your post makes absolutely no sense. Population density and LTE coverage do not correlate the way you think they do. There's fresh data about the subject you can search if you really want to know the truth. The reason people in the US have to pay so much for their mobile plans is because there's very little regulation that applies or is applied to them. There's an illusion of 'free markets' in the telecommunications markets when in fact the only freedom those markets have is the freedom to be anti-competitive. Small and innovative players are ousted from the markets. Fast.

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    -SR
  64. Re:100gb? by Sax+Russell+5449D29A · · Score: 1

    or is applied to them

    Meaning of course the operators. And also to be more specific: population density and the cost of establishing sufficient LTE coverage don't correlate the way you think they do.

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    -SR
  65. Re:2-Way by Fallen+Kell · · Score: 1

    Since unlimited plans haven't been available for years now by Verison, everyone on an unlimited plan is grandfathered.

    I fixed that for you. There are plenty of carriers that still have unlimited data plans, Sprint and T-Mobile come to the top of my mind.

    --
    We were all warned a long time ago that MS products sucked, remember the Magic 8 Ball said, "Outlook not so good"
  66. Incompetence by iamacat · · Score: 1

    T-mobile just deprioritizes users that went over a certain amount of data compared to the rest of the users. This way service for these other users is not degraded. But if the network has spare capacity? Knock yourself out!

    They also throttle you to slower speed rather than charging overages if you exceed your cap on a limited plan. So you can still check your e-mail/facebook till you get to WiFi or pay/wait for more data.

    Disconnecting is drastic and customer hostile. What if you just have a buggy app that keeps using data?

  67. Re:2-Way by JBMcB · · Score: 1

    Wow, material breach of contract. Sounds serious.

    All V did was decide not to renew a contract. If they turned off their service in the middle of their cycle, that would be breach of contract.

    What is a "cycle"? Are they under contract or not? The OP I'm responding to is talking about phones under contract.

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    My Other Computer Is A Data General Nova III.
  68. Re:Contracts? by HiThere · · Score: 1

    I disagree. They should switch them all to contracts specifying the amount of data they are allowed to download without paying extra, and the costs/KB for each each KB over the limit. Say switch them to a plan with a limit of 110GB/month, and some reasonable cost for excess downloads. But be honest and specific.

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  69. How? by Robert+Goatse · · Score: 1

    I wonder how they use that much data on a cellphone. The only way I can think if it's a hot-spot and they are torrenting 24.7.

  70. Re:100gb? by meerling · · Score: 1

    It was definitely possible in the US, and don't ask.

  71. Re:100gb? by meerling · · Score: 1

    The US definitely has a pretty backwards infrastructure. It's slow to pick up the new improvements, and even slower to deploy them. I'd just about swear that in some areas it's actually gotten worse.

  72. My ISP is doing the opposite by aXis100 · · Score: 1

    It's rare to say that Australia has better internet but I'm guessing Verizon sets the bar quite low.

    Anyway, I'm on a mid-tier ADSL plan with my ISP iiNet for AU$60 per month. Initially it started around 100+100GB monthly quota, but every year or so they email me to let me know they are increasing the quote. First it went to 200+200GB, then 1TB anytime.

    Just two days ago they emailed me to let me know they were removing all limits. Apparently 1TB per month wasn't competitive enough and want to give me extra!!

  73. Re:100gb? by Uberbah · · Score: 1

    I've heard the "density" statement so many times and I don't buy it.

    Because they've always been horseshit, that's why. The "but but Amurica is ruuural" argument might explain why you have slow, expensive internet in upper Alaska, where you could fly a helicopter for a hundred miles in any direction and not see another person.

    It does not explain why internet access is slow and expensive in San Francisco or Manhattan, which have high density populations.

  74. Re:100gb? by F.Ultra · · Score: 1

    Ah ok, Yes Sonera seams to still have that option. Telia however no longer have it (at least they don't offer it in Sweden anymore).

  75. Go away. by DarthVain · · Score: 1

    Verizon is basically saying "go away" we don't want you as customers anymore.

    A) You use "significantly" more than 100 GB.

    B) Our largest plan is 100GB (and costs 450$ a month!!!)

     

  76. Bye bye Verizon by carbonates · · Score: 1

    Verizon is just stupid. I had an unlimited plan that I had kept for over eight years.. Without notice they decided to raise my price. I considered that a breach of contract but they did not. That was enough to move me to another carrier with unlimited data. But the stupid part is, I rarely use a lot of data. Once in a while I am on a drilling rig location and have to transmit a lot of data over my phone, because our satellite connections tend to suck, so I will run my computer through my phone. So maybe once a year I use a lot of data, for a week or two. Then I rarely use any. But I can't afford to be throttled or to be limited when the time comes that I need the data, and I can't afford to be stuck renegotiating with a moron at customer service when I need to use it. I am sure I use less data overall than the average kid playing Pokemon Go, but Verizon only cares about being greedy. It has nothing to do with bandwidth. I will never go back to Verizon in my lifetime.

  77. Re:Advertised as unlimited, yes by Zak3056 · · Score: 1

    I still have the unlimited plan for myself and my daughter. This month I used 14.5 GB and my daughter used 7GB so it looks like we will be left alone. But on my bill is states " Unlimited Plan" in several places online and on paper bill. Just saying .......

    advertisement
    noun
    a notice or announcement in a public medium promoting a product, service, or event or publicizing a job vacancy.

    So no, they aren't advertising "unlimited" anything.

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    What part of "shall not be infringed" is so hard to understand?
  78. Re:2-Way by farble1670 · · Score: 1

    What is a "cycle"? Are they under contract or not? The OP I'm responding to is talking about phones under contract.

    Well then you are misinformed. All V did was fail to renew their contract. During their contract, they received unlimited data as specified.

  79. Re:2-Way by carbonates · · Score: 1

    " Since unlimited plans haven't been available for years now," Not only are they still available (I have one from another carrier) Verizon still offers them and tried to get me to come back on an unlimited plan when I left them early this year. The problem was simple, they wanted more money than the other carriers offering unlimited plans, and after they ended my unlimited terms on my eight year old account, I no longer trusted Verizon.

  80. Stop claiming supposition as fact by allquixotic · · Score: 1

    Nobody has ever said that the threshold is 100 GB! Verizon reps specifically danced around saying the exact number in every statement they've made.

    The article claims the 100 GB figure as fact, which is extremely intellectually disingenuous.

    In fact, there are compelling rumors (but still not facts, so please don't update the article claiming this as the truth) that only users with 500 GB or more data usage per month (on average, per-line) will be disconnected or forced to go metered. The original guy who leaked the info on Reddit is now saying he heard from Verizon management that the threshold is 500 GB.

    But until people start getting letters and we can collect a representative sample of who did and did not get letters and chart that against their monthly usage, STOP claiming that you know any number to be true and accurate. This is the first step in being an ethical journalist and Slashdot can't even do this.

  81. Re:Contracts? by HiThere · · Score: 1

    I'm not saying it would go down better, and I'm not saying that if they are in a monopoly situation they should have the right to do that. (Are they?) But promising unlimited service is promising to do the impossible, an should therefore be considered fraud. And anyone damaged by that fraud should be able to sue them for damages, court costs, lawyers fees, and a bit for the uncertainty of getting a reasonable verdict.

    So they should switch people to a generous, but specific, level of service. But they shouldn't have the right to coerce them unless they are not a monopoly. So if they are this would require them petitioning the state utilities commission (or some such) to implement their solution.

    Maybe all this is what's going on, but it sounds as if they are still promising unlimited service...only also limited. Which sounds like fraud to me. I'll agree if you say that only a fool would expect actual unlimited service, but there are a lot of fools*...and it is, or should be, just as illegal to practice fraud on them as on someone who knows better.

    *Most people are fools outside of their areas of expertise. You and I as well as others. I, e.g., have to trust a car repairman who says he has fixed some problem...or that some problem needs to be fixed.

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
  82. Long ago... by cwsumner · · Score: 1

    As I understand it, Verizon has not had an "unlimited" plan for many years! It was stopped a long time ago.

    They just let people continue as they were to avoid controversy.

    So now they say: Hey, that was stopped years ago. And also, you are being a dick. So stop or we cut you off.
    Sorry, but they have a right to do that. They are not your parents...

  83. How are they even in business? by von+Stalhein · · Score: 1

    I presume Verizon has an "Infinity" plan which maxxes out at 80Gb? The competition must be rubbish (speed, quotas) because surely this sort of "customer service" makes Verizon highly unattractive to consumers?

  84. Streaming Penalty by MercTech · · Score: 1

    The whole aversion to unlimited plans on the provider side started with the introduction of the iPhone that insisted on repeated calling home. Then there came "streaming services" as a way to keep DRM on content as you weren't allowed to download but required bandwidth heavy handshaking the whole time a display was in progress.
          The end result was that business users who loved the unlimited plans because they allowed not only working from home but a wholly un-tethered work model were left out in the cold.
        AT&T kept the unlimited plans but if you wanted to use your data for a laptop you were left wanting. You could pay through the nose for an addition limited plan to "allow tethering" to your plan. In other words; you had to pay for your data twice with their model.
        Verizon simply deleted all their unlimited data plans and forced users to plans that had HUGE charges for data overages if you used your data for computer access.

        Thus was the promise of technology turned into a false hope yet again. One can only hope that the regulators will someday get hit with a clue bat and use a regulatory model where data is data you can use in any fashion you want once you pay for it. Yeah, clueless regulators, voice minutes is just one use for a data stream and NOT something separate except for in the delusions of the greedy.

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    NRRPT/RCT