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Stopping Trolls Is 'Now Life and Death For Twitter', Argues Backchannel (backchannel.com)

"This is the year that Twitter's future will be determined," argues Backchannel's editorial director, noting that Twitter's revenue growth is slowing, and "None of the features that cofounder Jack Dorsey has introduced since he returned to the company as CEO last year have succeeded in attracting new users." But Backchannel suggests it's because the trolls "are winning," discouraging new sign-ups and driving existing customers to leave. "We suck at dealing with abuse and trolls on the platform, and we've sucked at it for years," Twitter's CEO wrote in an internal memo in 2015. Backchannel argues bluntly that Twitter "has a hate problem." New submitter mirandakatz writes: It's been exactly three years since Twitter first promised to solve its harassment problem. In those three years, the company has made countless such promises, introducing dozens of new "fixes" and even going so far as to ban notorious troll Milo Yiannopoulos last month. But still, abuse on Twitter continues, and stopping it is now critical to the platform's future success...
"Twitter did an excellent job of inventing a digital platform for realtime idea exchange, but it has yet to create the feature that allows the community itself to ferret out the abusers..." writes Backchannel. "And if it cannot figure out how to eradicate the harassers, Twitter's other challenges will remain intractable."

8 of 637 comments (clear)

  1. Re:Can't say I agree by Anonymous Coward · · Score: 2, Informative

    was under the impression it was something specific to the attacks on Leslie Jones

    @Nero didn't attack Leslie Jones. Nobody, including Twitter, can product a single tweet by @Nero that violated their TOS.

    specifically @Nero forging tweets from her and posting "screenshots" of them in order to whip up hysteria against her.

    Forging them? Did they hack into Leslie Jones' account and put those tweets there and then make nobody delete them for over a year? Because there they are:

    And here she is admitting the Tweet wasn't fake, but claiming her account was hacked just for that one Tweet.

    There was, obviously, a pattern of harassment, but there were very specific actions Yiannopoulos engaged it that were ban-worthy by themselves.

    They idea that people can and should be banned from any communications platform for mockery or for the actions of others is repugnant and oppressive. That's why Twitter is losing customers.

  2. Re:Milo a Troll ? by Opportunist · · Score: 4, Informative

    Odd that you never heard about SJWs doxing and harrassing people, and I know of one case where they even tried to get someone fired for making counter arguments to their bullshit.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  3. Re:Can't say I agree by AmiMoJo · · Score: 1, Informative

    This is the specific fake tweet, since deleted. Unfortunately I don't have an archive link, but it's been widely verified including by Twitter themselves.

    It's pretty amateurish, he even forgot to edit out the delete button.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  4. Re: Oh no by AmiMoJo · · Score: 2, Informative

    Posting obviously fake screenshots (he forgot to edit out the delete button, FFS) and encouraging others to harass people is not just being controversial, it's organizing a mob. That's why he was finally banned, after years of spouting "controversial" shit.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  5. Re:Oh no by sg_oneill · · Score: 2, Informative

    Telling it like it is and not indulging unhinged SJWs is Trolling eh?

    Back to yer Safe Space, you microagressed and Triggered loser.

    See you can wobble your jowels and mash meaning-free slurs like "SJW" (or "cuck" or whatever the in-fad jibberish insult for liberals and academics is these days) into your keyboard all you like. But out here in the adult world, messaging african american women and calling them "black men" , "ugly" and "fat" because you didnt like a movie they where in, is generally considered "asshole" behavior.

    Tell you what, go into a bar, find a black woman and call her (SHOUTING) an "ugly fat black man" and then when she responds call her an "SJW" or mock her for being "Triggered' (whatever the fuck that is) and see what happens. If you dont walk away with a broken nose and possibly a beer bottle wrapped around your head,, well hurray your right and I'm wrong.

    But of course you wouldnt do that. Because your another boorish anonymous coward who'd rather throw around content free catch phrases like "SJW" or "Cuck" or whatever instead of standing by your own opinions and debating like a goddamn adult.

    --
    Excuse the Unicode crap in my posts. That's an apostrophe, and slashdot is busted.
  6. Re:trolling for clicks by AmiMoJo · · Score: 3, Informative

    No. Let's be absolutely clear since there seems to be a lot of confusion about this. Twitter banned him for harassment. Mere racism is not enough to get someone banned, as countless prior tweets by Milo himself prove.

    They banned him when he started faking screenshots of his victim's tweets in order to encourage his mob of followers to harass her. Twitter can obviously see how messages are re-tweeted and then followed up by abuse. It's that coordination that got him banned, not all the many many offensive things he has said over the years. Twitter gives people like him a huge amount of leeway.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  7. Re:raging asshole, maybe, but he is right you know by Aighearach · · Score: 3, Informative

    If twitter isn't willing to take assertive action to win these battles, they will lose their current exalted position. If you let haters drive people off, those people have left, and the haters are still there to rinse and repeat.

    Same in other forums. You either have a system that can counteract it, or you completely lose majority demographics.

  8. Re: Oh no by Mashiki · · Score: 3, Informative

    Ah yes Anita Sarkeesian. She bullied so many people by daring to talk about her opinions of videogames on youtube. Even worse she harassed the hell out of gamers by viciously having her kickstarter campaign get massively overfunded.

    No one said feminists were smart. But considering that she's doxed people, yes indeed she should.

    Would you mind waiting until I have a nice bucket of popcorn before starting?

    Would you like to eat your crow now or later?

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    Om, nomnomnom...