Slashdot Mirror


Kansas Couple Sues IP Mapping Firm For Turning Their Life Into a 'Digital Hell' (arstechnica.com)

Ever since James and Theresa Arnold moved into their rented 623-acre farm in Butler County, Kansas, in March 2011, they have seen "countless" law enforcement officials and individuals turning up at their farm day and night looking for links to alleged theft and other supposed crime. We covered this story on Slashdot a few months ago. All of these people are arriving because of a rounding error on a GPS location, which wrongly points people to their farm. ArsTechnica adds:In their lawsuit filed against MaxMind, the IP mapping firm, the Arnolds allege: "The following events appeared to originate at the residence and brought trespassers and/or law enforcement to the plaintiffs' home at all hours of the night and day: stolen cars, fraud related to tax returns and bitcoin, stolen credit cards, suicide calls, private investigators, stolen social media accounts, fund raising events, and numerous other events." James Arnold has even been "reported as holding girls at the residence for the purpose of making pornographic films."

31 of 175 comments (clear)

  1. Never Suspected by Anonymous Coward · · Score: 2, Funny

    Plot twist: They are guilty of the accused and more, just hiding it underneath their 623 acres.

    1. Re:Never Suspected by plopez · · Score: 2

      If you've done nothing wrong you have nothing to fear.

      --
      putting the 'B' in LGBTQ+
    2. Re: Never Suspected by Anonymous Coward · · Score: 2, Informative

      Your absolutely right. Just make sure you set aside 4 to 12 hours per day, every day for the rest of your life to deal with law enforcement and courts. And just budget for potential 10s of thousands of dollars in court costs that no one will repay when you're found innocent of each accusation. And be sure to have every single second of your life accountable to provide explanations when investigated. And all those colleagues and neighbors and business partners who constantly regard you with suspicion ... well, don't worry about them, because no one needs to interact with the rest of the world while this is going on; they'll acknowledge your innocence anyway because nobody ever thinks the worst.

      Yeah ... nothing to fear.

  2. Whatever happened to "location not found"? by Marxist+Hacker+42 · · Score: 3, Insightful

    What asshole decided to hide the fact that the location isn't in the database?

    --
    SJW: a person who perceives an injustice, and while correcting it, commits a greater injustice.
    1. Re:Whatever happened to "location not found"? by npslider · · Score: 3, Funny

      Maybe their address is 404 Error Drive?

    2. Re:Whatever happened to "location not found"? by dgatwood · · Score: 4, Insightful

      The location services do return an area. Specifically, they return a point plus a radius that indicates the confidence. If they know that the user is somewhere in the U.S., the point is in the middle, and the radius is half the width of the country.

      The problem is likely either that A. too many apps fail to show this in a way that the user can recognize as being an "I have no idea" result (e.g. by failing to visually highlight the accuracy radius or by not zooming out far enough to fully show the entire area enclosed within the accuracy radius), or B. lots of users are too clueless to understand that the highlight area around the point indicates the area in which the location could potentially be.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    3. Re:Whatever happened to "location not found"? by Anubis+IV · · Score: 4, Informative

      It would make more sense if they returned latitude 0, longitude 0.

      Why? That's a location off the coast of Africa in the Gulf of Guinea, which means that it doesn't even have the benefit of being useful for identifying the correct country, which is what the software is currently configured to do.

      The real problem is that they're providing a point in these conditions in the first place. They shouldn't be. Instead, they should be providing something else if the conditions aren't sufficient to identify an actual point. If all they know is the country (as is the case here), then they should return an object that represents that country, rather than co-opting a point to represent the country and hoping that the people who build on their software will be diligent enough to check the precision as well and realize that the point is virtually useless.

    4. Re:Whatever happened to "location not found"? by AK+Marc · · Score: 3, Insightful

      That's for the application, not the map maker. The map maker gave the most accurate result possible, that the applications people screwed it up is a separate issue.

    5. Re:Whatever happened to "location not found"? by HiThere · · Score: 2

      OK...but the radius should include Alaska and Hawaii...and possibly Guam and the Bikini Atoll.

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    6. Re:Whatever happened to "location not found"? by TheGratefulNet · · Score: 3, Funny

      kansas surely is at the point of know return. sort of a dust in the wind kind of state, if you will.

      --

      --
      "It is now safe to switch off your computer."
    7. Re:Whatever happened to "location not found"? by silentcoder · · Score: 4, Insightful

      Sometime in 2040.
      Off the west coast of Africa lies a graveyard of fallen drones and automatic-pilot ships. Rusty engines and hulls scatter the seafloor and a few not-yet-sunken ones bob along the surface of the water. The location: Longitude 0, Latitude 0.

      --
      Unicode killed the ASCII-art *
    8. Re:Whatever happened to "location not found"? by Anonymous Coward · · Score: 2, Insightful

      The company should just buy some land, build a marker on it that says "this spot was chosen to represent 'some unknown place in the US'. If you came here because some app told you: dumbass".
      Have it nicely marked in all maps as "tourist" attraction, the "monument to dumbasses trusting geolocation apps".

    9. Re: Whatever happened to "location not found"? by Ash-Fox · · Score: 2

      As I understand it, it's the fault of MaxMind not returning a proper "location not found" error message:

      "All of these people are arriving because of a rounding error on a GPS location, which wrongly points people to their farm."

      Did I misunderstand this, or?

      The article and summary are pretty poor. The reality is that the Maxmind IP database tells you the accuracy information and has defaults for each country/state/province/county/city -- being the 'center'. The problem is that developers using the database aren't making use of the information declared in the database, just sticking a pin on the coordinates without any further details, leading to this situation.

      Application developers are brushing off their responsibility and just saying "it wasn't our fault, the Maxmind database told us it was there!", but in reality the database told them a lot more.

      --
      Change is certain; progress is not obligatory.
  3. That's Mr. and Mrs. Buttle ? by Crashmarik · · Score: 2

    Just goes to show that when computers make an error it gets multiplied millions of times over.

    1. Re:That's Mr. and Mrs. Buttle ? by sconeu · · Score: 2

      To err is human. To really foul things up requires a computer.

      --
      General Relativity: Space-time tells matter where to go; Matter tells space-time what shape to be.
    2. Re:That's Mr. and Mrs. Buttle ? by npslider · · Score: 4, Funny

      And a cloud based solution rides on the 4th horse of the Apocalypse.

    3. Re:That's Mr. and Mrs. Buttle ? by LynnwoodRooster · · Score: 2

      Talk to my Pentium about that...

      --
      Browsing at +1 - no ACs, I ignore their posts. So refreshing!
  4. Null means Null by subk · · Score: 2

    When there is no record, they should return no result at all. If that is not an option, at least return an obviously bogus location like, gee, I dunno.. 0,0. Which happens to be in the middle of an ocean. Choosing an arbitrary spot in the country is just plain idiotic. I hope they have to fork out the max in punitive damages for being such morons.

    --
    Now, if you'll excuse me, I have backups to corrupt.
    1. Re:Null means Null by Anonymous Coward · · Score: 2, Informative

      This isn't no record. It is "somewhere in the United States". Personally, I like there idea of not putting a bunch of significant digits on the center. Also, I check three IP addresses (my work, my home and an old home). All where significantly wrong. Anyone using this data base as if it was accurate is clearly an idiot. BTW, it said the error on my location was "5". No units. Two were off by about a mile (which in a city is huge) and the other listed the center of the downtown unit for where I work, so it was off even worse. These people should be suing the sheriff who keeps showing up even though he knows it is bogus.

    2. Re:Null means Null by thegarbz · · Score: 3, Informative

      Null means null, and a location means a location. There's no point returning null as actual data is known, in this case the USA.

      As was covered previously the system that returns the data also returns the accuracy of that data. It was ultimately the end users of the database who decided to implement a simple GPS co-ordinate without the associated accuracy data. Why trash the database is programmers are too stupid to use it?

    3. Re:Null means Null by swillden · · Score: 4, Informative

      They still should not be returning coordinates if the location is unknown.

      But the location is known. The known location may not be sufficiently precise for some applications, but that's something only the application developer knows. For some applications, knowing the location is in the US, as opposed to Belgium, or China, or Tahiti, is good and useful information. These applications would be shortchanged if the API just said "no location found" when in fact the database *has* a location, an accurate one, just not a very precise one.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  5. Cops in Kansas by DoomedPhil · · Score: 2

    Law enforcement actually shows up and looks for stolen property??? I have been watching my stolen tablet on device manager for two days and I can't get the local police to do more than offer to forward me to the number to file a police report. I may need to think about moving to Kansas....

    1. Re:Cops in Kansas by Anonymous Coward · · Score: 5, Funny

      Law enforcement actually shows up and looks for stolen property??? I have been watching my stolen tablet on device manager for two days and I can't get the local police to do more than offer to forward me to the number to file a police report. I may need to think about moving to Kansas....

      They were told the family had a dog. Therefore, they showed up in order to shoot it.

  6. Re:Sort of like Pokémon by npslider · · Score: 3, Funny

    I'm sure Pokemon has placed characters in Hell that dedicated players are just dying to get to...

  7. Not a rounding error by 93+Escort+Wagon · · Score: 5, Informative

    It's not even remotely a "rounding error".

    According to the TFA, the geographic center of the US is located at (39.8333333,-98.585522). In 2002, MaxMind "decided to clean up the measurements and go with a simpler, nearby latitude and longitude: 38N 97W or 38.0000,-97.0000" - an arbitrary decision that, given the values picked, is pretty much the opposite of a rounding error.

    (Sorry for the lack of degree and minute symbols, but blame Slashdot for that)

    --
    #DeleteChrome
  8. I hope they win, but give them only fair chances by epine · · Score: 2

    MaxMind didn't send all those yokels off on spurious missions. Are you your brother's keeper?

    It's not a simple legal argument, here. You have to argue that MaxMind should have had a reasonable expectation that yokels will be yokels.

    The next step in the argument, it seems to me (I don't give a shit that IANAL), is to claim that enabling yokels to be yokels is an explicit element of the MaxMind value chain, from which MaxMind extracted all kinds of proceeds.

    Then it could be argued that this was such an integral element of their value chain as to have induced them into invented a "not found" representation which masqueraded as a valid search result, so as to deliberately create a superficial impression that "not found" results hardly ever happen. That would be the strong condition, but hardest to establish. MaxMind will counter that this was a merely a technical felicity, and that it's no crime to be lazy.

    In the strong condition, I see it as absolutely the case that MaxMind sought gains from negligent asshattery.

    I also think there's a good chance this case can't demonstrate the strong condition, and only a modest chance they obtain damages from the mild condition.

    If MaxMind has a moral backbone, they'll settle out of court for a conscionable amount, unless the aggrieved are in full-on casino mode.

    The aggrieved definitely deserve compensation here, but if they have to collect directly from the yokels who caused the disturbances, good luck with that.

  9. We have finally found it! by npslider · · Score: 5, Funny

    The physical location of /dev/null

    1. Re:We have finally found it! by msauve · · Score: 2

      There's a bit bucket in the barn.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
  10. Re:Just say unable to determine location by grahamsz · · Score: 2

    But they are able to determine location. They identified the country and nothing more. Their API returns an accuracy radius which is the number of kilometers for which they are 67% certain that the user resides. So they picked a point in KS and presumably returned a very large radius.

    They claim they get within 40km 83% of the time. How anyone could thing this is ever suitable for showing up at someone's house is unbelievable.

  11. Law enforcement, seriously? by mysidia · · Score: 3, Insightful

    This is IP Address geolocation we're talking about here.

    More often than not it gets the State and City wrong.

    There's not a chance in hell of IP Address geolocation giving a reliable location down to the street address or location level.

    So WTF would Law enforcement be showing up based on Maxmind results?

  12. I believe it by Anonymous Coward · · Score: 5, Informative

    I work in mapping (GIS: Geographic Information Systems) and I see the same thing on a disturbingly regular basis (though at much smaller scales). People see a line/point on a map and they instantly assume that it is some perfectly resolved/certified/verified point. Even explaining to them that it is just a best guess often draws a blank stare. Specifically one of the things we map in our office are property lines, but as most of the information is based on aerial photos (with a accuracy variance of 3' 90% of the time), guesses of section corners (0.5-40' real world accuracy), descriptions that can be either 170 years old, improperly described, or accurate to within a 1/16 of an inch and you get some pretty severe variance in accuracy from description to description. You can tell people that the boundaries are only guesses (and take 10 minutes explaining all of the ways it could be off) and their neighbors will still sometimes come in a few weeks later complaining that they were waiving around the printout like it was a certified document. In this case I do find it a bit odd that they didn't code the point it a little differently, giving a "somewhere in this country" a specific GPS coordinate is a little odd. If it was a system I was setting up it would have either left the GPS coordinates as Null values with a secondary field the region (United States, Canada, Ohio, etc) or gave it a GPS coordinate near the center of the perceived region with a map scale code that suggested it was only accurate to within a country (1:2,000,000)