Confirmed: In an Unprecedented Move, Samsung Recalls All Galaxy Note 7 (yna.co.kr)

← Back to Stories (view on slashdot.org)

Confirmed: In an Unprecedented Move, Samsung Recalls All Galaxy Note 7 (yna.co.kr)

Posted by msmash on Friday September 2, 2016 @01:20AM from the unprecedented-moves dept.

After delaying shipment of its flagship smartphone Galaxy Note 7 over quality control testing earlier this week, Samsung is all set to recall all of the Note 7 it has shipped in its home nation and abroad, according to rather reliable Yonhap News Agency, which is citing a Samsung official. It would be an unprecedented move from the company. From the report: The Samsung official told Yonhap News Agency that the cause of the reported explosions has been traced to the battery of the new phablet. "The most important thing is the safety of our customers and we don't want to disappoint our loyal customers," said the official, who spoke on the condition of anonymity. He said Samsung is expected to announce the result of its investigation into the cause of the reported explosions, as well as comprehensive countermeasures either this weekend or early next week at the latest. "Products installed with the problematic battery account for less than 0.1 percent of the entire volume sold. The problem can be simply resolved by changing the battery, but we'll come up with convincing measures for our consumers," said the official.Samsung confirmed on Friday that it is indeed recalling the Note 7.

179 comments

Min score:

Reason:

Sort:

battery? by Anonymous Coward · 2016-09-01 05:33 · Score: 5, Insightful

just think how easy it would have been if the phone had a user replaceable battery?
1. Re:battery? by Anonymous Coward · 2016-09-01 05:36 · Score: 2, Insightful
  
  That's assuming it's the battery and not battery control hardware or software.
2. Re:battery? by Anonymous Coward · 2016-09-01 05:38 · Score: 0
  
  It says its the battery in TFS.
3. Re:battery? by Anonymous Coward · 2016-09-01 05:40 · Score: 0
  
  It says it's the battery, but you don't know what is causing the battery to overheat and explode.
4. Re:battery? by tripleevenfall · 2016-09-01 05:47 · Score: 4, Funny
  
  It can't be the battery, they're using the same battery to power the Facebook satellite.
5. Re:battery? by Overzeetop · 2016-09-01 05:53 · Score: 2
  
  And, lucky for us, the Slashdot submitters and editors always ensure that summaries are 100% accurate before posting.
  
  --
  Is it just my observation, or are there way too many stupid people in the world?
6. Re: battery? by Anonymous Coward · 2016-09-01 05:57 · Score: 0, Funny
  
  Are you suggesting the energy to explode the battery is coming from... Somewhere other than the energy storage component?
  Let's knock down all the windmills so we don't have hurricanes while you ponder that.
7. Re: battery? by Anonymous Coward · 2016-09-01 06:06 · Score: 0, Flamebait
  
  God you're dense. The battery controller hardware, could be causing the battery to overheat and explode. A replacement battery with the same hardware controller did have the same problem.
  There is a report of the USB-c port melting too, using the original charger and sync cable.
  I love Android, but I would never own a Samsung.
8. Re: battery? by Anonymous Coward · 2016-09-01 06:25 · Score: 1
  
  Battery controller is in the battery. Its probably the controller
9. Re: battery? by Qzukk · 2016-09-01 06:45 · Score: 3, Informative
  
  The article I read says that the battery cells are all made by Samsung, but the pack (and controller) was made by another company. The Note 7s in China all have their battery packs made from the same Samsung cells by a different company, and those haven't exploded yet.
  
  --
  If I have been able to see further than others, it is because I bought a pair of binoculars.
10. Re:battery? by known_coward_69 · 2016-09-01 06:47 · Score: 1
  
  knowing a lot of people they would buy the cheapest on fleabay or amazon and you would get double the explosions
11. Re:battery? by Anonymous Coward · 2016-09-01 06:56 · Score: 0
  
  Long-time Slashdot readers are all thinking this:
  it's probably SONY batteries.
12. Re:battery? by Anonymous Coward · 2016-09-01 07:25 · Score: 0
  
  And just think how much less energy there would be in the battery, if they shrank the cell enough to make room for the extra casings, latches, and other hardware necessary for a user replaceable battery.
  Do you really think they just decide to use fixed batteries just to piss you off?
13. Re:battery? by ChunderDownunder · 2016-09-01 07:36 · Score: 4, Interesting
  
  Another website claims that phones burst into flames *while charging*.
  So its the phone trying to feed in too much juice rather than the battery otherwise spontaneously combusting during normal operation.
  So a battery with higher tolerance may solve the issue. Bad batteries vs flawed charging procedure?
14. Re: battery? by Anonymous Coward · 2016-09-01 10:10 · Score: 0
  
  They disapointed this loyal customer when they stopped including secondary sd card slots... dissapointed me even further when they sealed the case. What's left?
15. Re: battery? by Anonymous Coward · 2016-09-01 10:40 · Score: 1
  
  Yes.
16. Re: battery? by Anonymous Coward · 2016-09-01 19:00 · Score: 1
  
  Except it has a SD card slot in the note 7...?
17. Re:battery? by jellomizer · 2016-09-01 21:50 · Score: 1
  
  And how much clunkier the device would be.
  Right now the trend is to make the devices as thin as possible.
  We will get modular devices again in the future when we get to a point where devices get too thin to be comfortable/useful so they will have thicker cases with empty space that engineers could use to put in places for ports and replaceable consumables.
  Also people are wanting lower priced electronics.
  Rarely will someone pay over $1,000 for electronics. Where back in the 1990's 2k for a PC was a good price.
  Battery quality in general has became much better. The battery in an 8 year old iPhone still works fine. Even though most people keep their current phones for about 2 -3 years.
  
  --
  If something is so important that you feel the need to post it on the internet... It probably isn't that important.
18. Re:battery? by Anonymous Coward · 2016-09-01 22:26 · Score: 0
  
  I don't want the device to be "as thin as possible". My Note 4 is slim enough and has a user serviceable battery, I wouldn't even mind it to be thicker if it had a bigger battery. All I wanted was a Note 4 with the Note 7 internals and the rumored 4000mAh battery. Instead it has the dreadful, gimmicky, pointless, prone to palm touching which makes it impossible to operate single handed, fragile edge crap and a sealed battery (smaller than the S7 edge, which has a smaller screen, wtf?) that explodes. Also a slippery glass back (that, incidentally, scratches if you look at it cockeyed), making it even hard to hold. So, yeah, thanks but no thanks Samsung. I'm taking my money elsewhere.
  Not to mention it performs worse than other handsets half the price. Yeah, Samsung really hit it out of the park with this one. /s
19. Re:battery? by Opportunist · 2016-09-01 22:32 · Score: 4, Insightful
  
  And who wants them to be as thin as possible? I'm honestly asking, please, if there is ANYONE here who actually consider this a feature they're looking for in a phone, I would be genuinely interested in the reason! I do not know a single person who ever said that they'd really want their phone to be thinner.
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
20. Re:battery? by thegarbz · 2016-09-01 22:36 · Score: 1
  
  just think how easy it would have been if the phone had a user replaceable battery?
  Yes just think of all those additional devices that would catch fire because users can jam any old thing from ebay in there.
21. Re:battery? by thegarbz · 2016-09-01 22:38 · Score: 1
  
  Yes, I do thanks. To a point, but we're note there yet. They'll probably need to remove the camera at some point too.
22. Re:battery? by Opportunist · 2016-09-01 23:07 · Score: 1
  
  Ok, what is the use case? I can't really think of a good reason why the cellphone should be as thin as possible.
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
23. Re: battery? by Anonymous Coward · 2016-09-02 00:23 · Score: 0
  
  Your opinion is yours, so you're allowed. But I fuckin' love my new Note 7.
24. Re:battery? by jellomizer · 2016-09-02 00:30 · Score: 1
  
  Then make your own device.
  And try to sell it...
  However current trends show that devices targeted towards the techie crowd, with open design, extra ports and expansion.... Tend to be flops. As all those features are actually needed by such a small group of people, and the ones that do need those features will often just use a Laptop or some other device.
  
  --
  If something is so important that you feel the need to post it on the internet... It probably isn't that important.
25. Re:battery? by Anonymous Coward · 2016-09-02 00:41 · Score: 0
  
  Don't worry, they stop the security updates soon enough, long before you need to replace the battery.
26. Re: battery? by rainmouse · 2016-09-02 00:41 · Score: 1
  
  The article I read says that the battery cells are all made by Samsung, but the pack (and controller) was made by another company. The Note 7s in China all have their battery packs made from the same Samsung cells by a different company, and those haven't exploded yet.
  ... yet.
27. Re:battery? by jellomizer · 2016-09-02 00:42 · Score: 2
  
  Because that is what is popular now.
  Lets look at PC's
  The 1980's the goal were to make smaller Desktops You see things like the Commodore 64 the Apple ][... All really trying to be as small as they can make it and still be functional.
  Then during the 1990's the trend went toward big towers with ports and slots for massive expansions... That nearly no one actually filled up.
  The 2000's The mini-Tower was popular. However it still had a bunch of empty space. Where it was trendy to have a PC Window with Neon Lights and Liquid cooling with clear pipes just to make it look impressive.
  People want thin devices because thin devices look cool now. Mostly due the the fact that Thin devices were normally lighter, and were able to fit in bags/pockets much easier. However I think we are getting to a point of diminishing returns.
  
  --
  If something is so important that you feel the need to post it on the internet... It probably isn't that important.
28. Re:battery? by Opportunist · 2016-09-02 00:57 · Score: 3, Funny
  
  But doesn't that display a wrong image of cell phones? Not all cell phones are slim, but they are all equally valid. By portraying slim cell phones as popular and preferable we subject fatter, sorry, plus-sized phones into a shame spiral that may lead to them trying to get rid of their battery pack or worse, solder it in, in a false sense of this being what we want from them.
  Cell phones, please listen! I love you just the way you are, it's not how slim you are, it's how easy your battery can be changed! That's what men really want!
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
29. Re: battery? by Anonymous Coward · 2016-09-02 01:15 · Score: 0
  
  Can't have that and wireless charging
30. Re: battery? by Anonymous Coward · 2016-09-02 01:31 · Score: 0
  
  Amen there is no purpose to having a near 6 inch phablet be paper thin... A phone somewhere near the size of iPhone 3 is small and thin enough to slide into a pocket, resilient enough not to need a honking armor shell. 9 or 10mm is ideal.
31. Re:battery? by thegarbz · 2016-09-02 02:00 · Score: 1
  
  Ok, what is the use case?
  General use and personal preference. Not everything needs a use case. If it did we wouldn't have had smartphones in the first place as touch screens would be dead on arrival.
  Sometimes people just want nicer stuff without having to deal with pesky things like use cases. Use cases are for specific purpose phones like the Caterpillar CAT B30, not for stuff you're selling to the general population.
  If I had more of a preference I'd have a thinner bezel but a touch free zone on the border. It would look nicer but prevent inadvertent touches.
32. Re:battery? by swb · 2016-09-02 02:01 · Score: 1
  
  I'd guess the narrative was more complicated than that.
  In the 1980s, many platforms were for the most part closed and never built that much of an expansion ecosystem. The C64 was a consumer product targeting the television as a display device, it was a novelty computer. The TRS-80 and others had the "big terminal" form factor enclosing nearly everything but your printer and Hayes modem.
  The Apple ][ was hardly small and had a lot of expansion options; I think the footprint of a decked out ][ with external peripherals wasn't all that much smaller than a mini-tower form factor of today.
  The later (90s) PCs came with almost nothing on-board, you pretty much had to throw in serial cards, parallel cards, video cards, and networking cards. With a full-height HDD and two 5.25" floppies it needed a large case. Plus I think the x86 "servers" of that era borrowed the full tower form factor in many cases, so there was kind of an economy of scale component to it.
  The PC case shrunk as much devices came embedded on the motherboard, reducing the need for slots, and declining prices meant for most people that a computer became a disposable item. Consumers just replaced them rather than upgrading them when they needed to.
33. Re:battery? by Anonymous Coward · 2016-09-02 02:03 · Score: 0
  
  I expect them to get so light and that they have to add an electrostatic feature so that when you reach for it, it will jump into your hand. Or curl up when your hand gets close to it so that a handle forms so that you can pick it up.
34. Re:battery? by Anonymous Coward · 2016-09-02 02:04 · Score: 0
  
  I think we hit the wall some time ago for "thinner" devices. Anything thinner than an iPhone6S is bound to be too fragile to handle, and anything thinner than a MacBook Air is too thin to be usable (*Lenovo Yoga replaced the keyboard with basically one large touch pad*)
  It's not to say that maybe we need to rethink things. An Apple Watch is about the same size as a Star Trek TNG badge. Maybe the problem is that we shouldn't be having smart phones doing as much as they do. A "wrist" computer (a la Leela's wrist computer in Futurama) is a more logical evolution of the watch+smart phone, but doesn't exist because up until a short while ago, curved screens were not possible. But look further, with Continuum, they presented touch-gesture style interfaces on clothing. Just where is the battery though?
  The logical thing, is to make "smart clothes" that the interface can be displayed on, and the smart phone stays in a pocket of the coat or pants.So instead of having half the device dedicated to a screen, it's just a cpu/gpu on a battery with a transmitter to the "smart clothes" or whatever object can accept an "AirPlay" like signal. I don't think we will see smart clothes any time soon because of the worlds obsession with cheap fabrics that are barely stronger than tissue paper. However I do predict that we may see smart "armor"-like clothing, like Biker jackets, Ski jackets, clean-room decon, Fire protection, Police body armor, Miltary and Hunting camo, and so forth. The clothing could then "cloak" or "decloak" it's location depending if it's in a fire fight, or fighting a fire, etc.
35. Re:battery? by Anonymous Coward · 2016-09-02 02:26 · Score: 0
  
  Missing a few points there
  The 1980's scale down was from "Computers" the size of a warehouse" to "mini computers" the size of an office meeting room, to "microcomputers" the size of a Microwave oven. Then Microwave ovens became smaller.
  The logical direction is to make things smaller and lighter (good god all the poor attempts at laptops over the decades) because the battery life was limited, so a smaller device with a large battery had a longer life span. The catch was that only Apple ever made laptops that lasted hours in the first place. That's why they were so popular, mean while "PC" laptops could never standardize on any power saving features until late Windows 98 ACPI standard, which many PC's sold as late as 2000 still didn't have full control over. Most PC laptops were "portable desktops", not meant to be used for more than 30 minutes on a battery except if it was idle.
  This is ultimately why "linux" smart phones and laptops are completely unviable, because "open" platforms often lack the fine control over power management that an OS that was designed for that hardware would have. Hence Linux is always 3 years behind any advancements.
  If you owned a computer in 1980 to about 1993, the chasis of these systems were often made of Steel, and weighed 50lbs. Systems after 1993 are mostly aluminum (and some cheap systems like e-machines had sharp edges, so careful not to slice your fingers or any cables) Laptops however were entirely plastic until CPU's became too hot, so PC Laptops around 2000-2008 often were an inch thick because Intel didn't give a care about power efficiency. They just clocked desktop parts down so they wouldn't melt the system, and even then often playing a game on them made them shut down.
  Only in the last 5 years have we moved onto the "insanely stupid" thin-and-light designs by dropping the cd-rom drive, and as a consequence the battery (which was the remaining space parallel to it in the laptop.) Some laptops would let you hot-swap the cd-rom for a second battery, now they are just sealed into the case, and good luck getting it fixed.
  I have thus far been unwilling to replace my 2004 laptop (that I sent to be recycled) and I recycled a PII-era laptop and another AMD (early 2008 era) laptop because none of these laptops last. My 1998 Desktop still works. So does a 2004 Desktop and a 2008 Desktop. Given there have been CPU problems with 3 of these.
  If I had to say what parts I trust the least, it's the "low-end" parts and the "extreme" high-end parts.
  The reason things shrunk was entirely due to a desire to cut manufacturing and shipping costs. They didn't normalize until Apple started pushing smaller devices, and nearly everything could be integrated onto the Motherboard (honestly when was the last time someone actually cared about the sound or network card?) Unfortunately Intel keeps flogging these 3-year-obsolete GPU parts and where do those parts end up? In all the sub-notebooks and budget laptops. Great, so the reason we can no longer find "good" laptops other than SAGER/XOTICPC ( http://www.xoticpc.com ) is entirely because this damned thin-and-light obsession.
  Sure I may love Apple, but I have not liked a single MacBook Pro or Mac Pro design because this "thin and light" concept is just too stupid.
36. Re:battery? by shpoffo · 2016-09-02 02:34 · Score: 1
  
  “You saw a complex, philanthropic telecommunications satellite... ...co-venture between Global One and Facebook!
  Designed to help six poverty-stricken countries in the Pacific Rim. Now teenagers in Equatorial New Guinea can't meet and date because of you!”
37. Re:battery? by Anonymous Coward · 2016-09-02 02:40 · Score: 0
  
  That's right, making proprietary closed devices is all in the consumer's interest.
38. Re:battery? by danomac · 2016-09-02 03:12 · Score: 1
  
  Dammit, now I have to wipe tea off my monitor!!
39. Re:battery? by danomac · 2016-09-02 03:14 · Score: 1
  
  I'd be perfectly OK with my phone being around 1cm thick if the battery lasted for 3+ days. I'm sure I'm not the only one.
40. Re:battery? by Coren22 · 2016-09-02 03:15 · Score: 1
  
  OMG! They might have to increase the size of the phone .01mm to accommodate the increased size of packaging. What will we do!?
  
  --
  APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
41. Re: battery? by ColdWetDog · 2016-09-02 03:18 · Score: 2
  
  They disapointed this loyal customer when they stopped including secondary sd card slots... dissapointed me even further when they sealed the case. What's left?
  Burning down your house seems like the logical next step, yes?
  
  --
  Faster! Faster! Faster would be better!
42. Re:battery? by Anonymous Coward · 2016-09-02 03:26 · Score: 0
  
  My phone does almost everything that I need it to do and has replaced many formerly separate devices (e.g. watch, flashlight, mp3 player, PDA, etc.). However, I still want it thinner. So thin in fact that I can shave in the car on the way to work without having to haul around a pesky razor.
43. Re:battery? by PatientZero · 2016-09-02 03:53 · Score: 4, Informative
  
  Do you really think they just decide to use fixed batteries just to piss you off?
  Don't be silly. They do it to force you to buy a new phone every year or two.
  "Oh, is your battery holding less charge? Just buy a new phone and you'll get a new battery for FREE!"
  
  --
  Freedom to fear. Freedom from thought. Freedom to kill.
  I guess the War on Terror really is about freedom!
44. Re:battery? by Anonymous Coward · 2016-09-02 04:22 · Score: 0
  
  Obviously. Take out a big thick phone (like the latest Nexus) and people will constantly say "wow that thing is a brick."
45. Re:battery? by Anonymous Coward · 2016-09-02 04:24 · Score: 0
  
  I want them to be thin. I wear moderately fashionable clothes and like being able to fit my phone in my pocket without having another huge bulge.
46. Re:battery? by Anonymous Coward · 2016-09-02 05:18 · Score: 0
  
  just think how easy it would have been if the phone had a user replaceable battery?
  Absolutely - It is the reason why I wont upgrade from my Note 4 - and why I wont consider buying an iPhone - Now I can carry an extra battery with me for my Note 4 that is not much bigger than a pack of Dentine Gum ..... no extra charger or cable. and I can rotate my battery's so I always have decent charge with the external battery charger. And in the case of a defective batch of batteries - they can just send me a new battery .... What a revelation ....It was a serious misstep when Samsung decided to go with the Fixed Battery and No external storage with the Note 5- essentially releasing an iPhone running android. Now we see the other negative impacts of those decisions....
47. Re:battery? by lgw · 2016-09-02 06:07 · Score: 0
  
  Sometimes people just want nicer stuff without having to deal with pesky things like use cases.
  That's why Apple makes phones. If you want style, not pesky things like functionality, there's a whole, very successful, company that makes products just for you. Would be nice if one of the Android venders would make phones for the rest of us.
  
  It would look nicer but prevent inadvertent touches.
  That's a "use case", BTW.
  
  --
  Socialism: a lie told by totalitarians and believed by fools.
48. Re:battery? by publiclurker · 2016-09-02 06:20 · Score: 1
  
  no, they do it to try to force us to buy new devices instead of getting an extra year or two out of our existing ones.
49. Re:battery? by publiclurker · 2016-09-02 06:22 · Score: 1
  
  because if you maker it thinner then it will be less clunky when you put a case on it to prevent it from being damaged due to being too thin.
50. Re:battery? by SeaFox · 2016-09-02 06:22 · Score: 1
  
  Another website claims that phones burst into flames *while charging*.
  So its the phone trying to feed in too much juice rather than the battery otherwise spontaneously combusting during normal operation.
  Isn't the circuitry that regulates charging actually part of the battery on some devices? The issue could be with the battery and not be the cells themselves.
51. Re:battery? by Anonymous Coward · 2016-09-02 06:36 · Score: 0
  
  By making the battery difficult to replace and sealing the phone, they have driven up the cost of the recall. It was a mistake the battery non-user replaceable.
52. Re: battery? by Anonymous Coward · 2016-09-02 07:03 · Score: 0
  
  I want my phone to be thin. I want it to be so thin, I can use it as a knife.
  Sd.
  Lorena Bobbitt
53. Re: battery? by Anonymous Coward · 2016-09-02 07:05 · Score: 0
  
  "another"? You flatter yourself, methinks :)
54. Re:battery? by Opportunist · 2016-09-04 20:27 · Score: 1
  
  Well, we're almost there with the last feature you desire. If you grasp it hard enough it will crumple like the tinfoil it is made of.
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
55. Re:battery? by Opportunist · 2016-09-04 20:28 · Score: 1
  
  No, I dare say we're probably not the only ones. 1cm is maybe a bit much, but ... hell, make it 1cm thick, if I can go for 2-3 days with GPS, Wifi and data transmit on... hell, make it an inch thick and gimme a week!
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
56. Re:battery? by Opportunist · 2016-09-04 20:29 · Score: 1
  
  And behold, I can slap you in the face with it without even bending it! :)
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
57. Re:battery? by Opportunist · 2016-09-04 20:32 · Score: 1
  
  I know your pain well. I also never really figured out how to avoid that lump. You wear sleek pants and everyone's staring at that ... thing. It's really embarrassing sometimes, though some have actually commented favorably for sporting such a lump where with most it's barely noticeable.
  But still, anyone have an idea where to better put the keys?
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
58. Re:battery? by alantus · 2016-09-05 11:10 · Score: 1
  
  Do you really think they just decide to use fixed batteries just to piss you off?
  They did it to make the phone 0.05 mm thinner, so yes.
59. Re:battery? by Anonymous Coward · 2016-09-05 12:06 · Score: 0
  
  They did this silly thing a few years ago and named a phone "Razr", so now there's a whole group of people that won't be happy with their phone until they can also shave with it.
60. Re:battery? by thegarbz · 2016-09-06 07:58 · Score: 1
  
  Currently limiting is part of the cells on packaged batteries, not typically the flat pack cells that are soldered in place in many devices.
61. Re:battery? by orgelspieler · 2016-09-16 06:09 · Score: 1
  
  You paid 2k and expected to be able to use it indefinitely. We didn't know back then that computers would become obsolete so fast. We thought they would be like the washing machine that lasted twenty+ years and could be repaired ad nauseum, passed on to the kids, that sort of thing. We were told you could just update components. I remember when we bought our first hard drive and upgraded the ram, and got a new video card. Making the old beast better one piece at a time. It wasn't until the mid to late 90's that it became clear you would need to upgrade frequently if you wanted to be able to use current software.
  Of course, I'm something of a luddite. I miss my old flip phone, and bemoan the loss of my optical drive. People at work were amazed that I was on an 8 year old laptop back in 2013. The replacement one really didn't improve my productivity, since all the software was bigger and slower. And two years later I had to get a third one. Same story in 2016.
  But now we know better. Now we know that the thing in our pocket will be in a landfill in two years. That's why when the accelerometer goes out, we don't stress about it. That's why when an app stops working, we assume it's our fault for having an 8-month-old dinosaur. Oh well.
  Also, I think super-thin phones are stupid.
Better safe than blown up I suppose. by foxalopex · 2016-09-01 05:39 · Score: 1

I have to admit I have no interest in this phone as my Note 3 still works perfectly fine but at the very least at least Samsung is making sure that they don't earn the reputation for their phone being faulty or explosive. So it's hard to say if this is really good or bad.
1. Re:Better safe than blown up I suppose. by Anonymous Coward · 2016-09-01 05:43 · Score: 0
  
  More of incendiary device then an explosive.
2. Re:Better safe than blown up I suppose. by Anonymous Coward · 2016-09-01 07:36 · Score: 0
  
  Blowing up or chemical fire - neither sounds fun in my pants.
3. Re:Better safe than blown up I suppose. by 93+Escort+Wagon · 2016-09-01 10:38 · Score: 3, Funny
  
  but at the very least at least Samsung is making sure that they don't earn the reputation for their phone being faulty or explosive.
  
  That's little-picture thinking - they need to think about the BIG PICTURE. This was a HUGE advertising possibility that they've now completely lost...
  "The New Samsung Galaxy Note 7 - EXPLOSIVELY Great!"
  "The New Samsung Galaxy Note 7 - So Great, It Will BLOW YOUR MIND!"
  
  --
  #DeleteChrome
4. Re: Better safe than blown up I suppose. by valdezjuan · 2016-09-01 21:39 · Score: 2
  
  "The New Samsung Galaxy Note 7 - So Great, It Will BLOW OFF YOUR BALLS!!"
5. Re:Better safe than blown up I suppose. by Anonymous Coward · 2016-09-01 21:45 · Score: 0
  
  You forgot:
  "The New Samsung Galaxy Note 7 - It SMOKES the competition"
  "The New Samsung Galaxy Note 7 - It'll burn a hole in through wallet, AND YOUR PANTS"
  --sf
6. Re:Better safe than blown up I suppose. by Anonymous Coward · 2016-09-01 21:51 · Score: 0
  
  My Note 2 fell on to the tarmac yesterday. Again! Not a scratch! It's like 4.5 years old... On original battery still, holds for almost two days. I love the phone and consider buying new chassis and enclosure for it. The years do show.
7. Re:Better safe than blown up I suppose. by Opportunist · 2016-09-01 22:33 · Score: 2
  
  You know it's Samsung when that burning sensation in your dick cannot be solved by antibiotics.
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
8. Re:Better safe than blown up I suppose. by Opportunist · 2016-09-01 22:35 · Score: 1
  
  Samsung: When you WISH the burning you feel in your dick was just Gonorrhea.
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
9. Re:Better safe than blown up I suppose. by PolygamousRanchKid+ · 2016-09-01 23:45 · Score: 1
  
  I have to admit I have no interest in this phone as my Note 3 still works perfectly fine but at the very least at least Samsung is making sure that they don't earn the reputation for their phone being faulty or explosive.
  
  I'm still on my Note 2. I am not a smartphone "power user", but I bought it because I wanted to program some apps. This phone has been horribly abused and dropped. The display has multiple cracks . . . but it still keeps ticking, like the EverReady Bunny Rabbit. I showed it to a colleague with the rank of "Fellow" in my company, and he told me that it was a mark of honor among hackers, to have a smartphone with a busted display, that still worked.
  Although the Note 2 has a replaceable battery, I've never needed to change it. In the '80s, I bought a lot of TV stuff from Sony. Then they got me angry with their rootkit, and I switched to Samsung. I'm hoping that they will get this problem sorted.
  Oh, and a minor plug here, if you have never programmed an Android app, trust yourself, and give it a go! There are great tools for this, and no rocket scientist degree required! I would also like to try doing stuff for Apple, but I don't earn enough to be able to afford their development platform :-(
  
  --
  Schroedinger's Brexit: The UK is both in and out of the EU at the same time!
10. Re: Better safe than blown up I suppose. by Anonymous Coward · 2016-09-02 00:51 · Score: 0
  
  Apple's dev tools are free - you only need to pay if you want to sideload onto more than a handful of devices, or publish to the App Store. Yes, there is hardware cost, but that can be mitigated by using eBay. There are Mac Minis on there right now that run the current OS and XCode for $200
11. Re:Better safe than blown up I suppose. by JackieBrown · 2016-09-02 02:12 · Score: 1
  
  at the very least at least Samsung is making sure that they don't earn the reputation for their phone being faulty or explosive. So it's hard to say if this is really good or bad.
  I'm guessing for whoever sold their old phone and now has no phone, this is bad.
12. Re:Better safe than blown up I suppose. by Anonymous Coward · 2016-09-02 03:10 · Score: 0
  
  "The New Samsung Galaxy Note 7 - It will melt a Hole in your HEART!" (or your pocket!)
13. Re:Better safe than blown up I suppose. by ColdWetDog · 2016-09-02 03:23 · Score: 1
  
  Look, I know we've all argued about the size of cell phones and all.
  But they're not that small.
  
  --
  Faster! Faster! Faster would be better!
14. Re:Better safe than blown up I suppose. by Anonymous Coward · 2016-09-02 07:31 · Score: 0
  
  1. LOLOLOLOLOLOL
  2. Where's that monitor rag??
15. Re:Better safe than blown up I suppose. by dfsmith · 2016-09-02 07:42 · Score: 1
  
  Speak for yourself....
16. Re:Better safe than blown up I suppose. by Opportunist · 2016-09-04 20:34 · Score: 1
  
  Well, let's put it that way: I have no problem putting my cell phone into my pants after a ... sensual dialogue with my SO.
  It's not that easy for everything, though.
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
Baloney by 110010001000 · 2016-09-01 05:40 · Score: 5, Funny

I'm not sending mine back. I am using it right now to type this and it works just fi
1. Re:Baloney by Anonymous Coward · 2016-09-01 06:01 · Score: 0
  
  Relax, he was probably just holding it wrong.
2. Re:Baloney by unixisc · 2016-09-01 06:01 · Score: 1
  
  How did the send work if the 'ne' did not go thru?
3. Re:Baloney by ranton · 2016-09-01 06:05 · Score: 2
  
  Looks like Slashdot is tracking our posts as we type them, and submitting them for us if our session ends abruptly. I am not happy about this.
  
  --
  -- All that is necessary for the triumph of evil is that good men do nothing. -- Edmund Burke
4. Re:Baloney by Anonymous Coward · 2016-09-01 06:06 · Score: 0
  
  I can see the irony isn't lost upon you.
5. Re:Baloney by 110010001000 · 2016-09-01 06:15 · Score: 5, Funny
  
  Sorry about that. The battery ran out. I'm recharging now and everything is back to nor
6. Re:Baloney by Dishevel · 2016-09-01 07:23 · Score: 1
  
  The real problem is that he did not effectively preview before posting?
  How is that acceptable default behavior?
  
  --
  Why is it so hard to only have politicians for a few years, then have them go away?
7. Re:Baloney by Zalbik · 2016-09-01 08:57 · Score: 1
  
  That's where his arm landed after his battery caused an "unexpected rapid appendage detachment"
8. Re: Baloney by Anonymous Coward · 2016-09-01 21:54 · Score: 0
  
  There's no preview on mobile. Or captchas.
9. Re:Baloney by Anonymous Coward · 2016-09-01 23:04 · Score: 0
  
  I'm not sending mine back. I am using it right now to type this and it works just fi
  Don't you mean:
  $%^#$&#% NO CARRIER
10. Re:Baloney by Big+Hairy+Ian · 2016-09-02 01:01 · Score: 1
  
  Mine makes a great hand warmer :)
  
  --
  Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.
11. Re:Baloney by NatasRevol · 2016-09-02 02:07 · Score: 1
  
  That's not slashdot.
  It's the NSA hitting enter on all the funny comments everywhere.
  
  --
  There are two types of people in the world: Those who crave closure
12. Re:Baloney by Anonymous Coward · 2016-09-02 02:27 · Score: 0
  
  Your smartphone is using dial-up for Internet? How quaint.
manishs, don't you mean... by Anonymous Coward · 2016-09-01 06:04 · Score: 0

Your summary seems a bit off. Do you think this would be better?
After delaying shipment delaying shipment of its flagship smartphone Galaxy Note 7 over quality control testing over quality control testing earlier this week...
Have to lie down in the bed you make by Solandri · 2016-09-01 06:05 · Score: 4, Insightful

The problem can be simply resolved by changing the battery
So... do they think the decision to be more Apple-like and eliminate the user-swappable battery is still a good one?
1. Re: Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 06:14 · Score: 0
  
  Yes they do.
2. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 06:46 · Score: 1
  
  I went from a Note 2 (swappable battery) to a Note 5 (not swappable) and this will be my last phone that does not allow me to swap the battery. I have found myself so many times now where my battery is dead or nearly dead and I have no choice but to rush to find a plug, then sit there and wait while it charges. Making the battery non-swappable is the fucking stupidest shit ever.
3. Re:Have to lie down in the bed you make by avandesande · 2016-09-01 06:57 · Score: 1
  
  With the right desoldering/soldering tools it won't take any extra time to replace the battery... just an inconvenience for the consumer. Either way it will have to be sold as 'refurbished'.
  
  --
  love is just extroverted narcissism
4. Re: Have to lie down in the bed you make by WarJolt · 2016-09-01 07:14 · Score: 1
  
  I don't know about the note 7, but often batteries aren't soldered in for obvious reasons. Heating a lithium ion battery during servicing or manufacturing can be dangerous. The problem that faces samsung and apple is that their enclosures are held together with adhesive, which prevents servicing without some uncommon tools and usually a heat gun. Even the screen is glued to the glass making it difficult to replace the glass without replacing the whole digitizer+screen+glass. This wasn't always the case. Replacing batteries is usually possible by a moderately skilled technician.
5. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 07:27 · Score: 0
  
  I'll bet the vast majority of their customers do, through the increased volume made available for the battery cell, which directly correlates with longer battery life.
  It also correlates directly with the amount of energy that will be rapidly released in a battery explosion.
6. Re:Have to lie down in the bed you make by thegarbz · 2016-09-01 07:40 · Score: 1
  
  Yes. You don't design a product around a small probability that a mistake may cause recall that you need to fix more cheaply. I mean this is a company that ships 75million working phones per quarter. Let me see you justify the business case for making the battery user swappable to avoid a recall when you have for a long time shipped 200m+ units per year without issue.
7. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 07:55 · Score: 1
  
  How about you show me a pro consumer reason for NOT making battery user swappable? As I recall Samsung sold many phones before with removable batteries without issues.
8. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 08:02 · Score: 1
  
  Yup I know the Note 3 and 4 had removable batteries. As a Note 4 owner, this is VERY VERY VERY convenient as I always have a spare in the charger. Going out for the night? A quick swap and I'm worry free.
  Didn't get the Note 5 specifically because of the battery issue. Maybe they'll learn their lesson for the Note 8.
9. Re:Have to lie down in the bed you make by Kurrelgyre · 2016-09-01 08:21 · Score: 0
  
  Fewer openings allows for a lighter, stronger casing, and if it doesn't have to be removed, it doesn't have to be designed with that in mind. You can make a larger and irregularly shaped battery in that setup.
10. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 08:44 · Score: 0
  
  I think your head is irregular.
11. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 10:35 · Score: 0
  
  For what it's worth, my S7 Edge usually has around 88% charge at the end of a normal day's light use. I've never seen it go below 50% (between nightly charges), even when traveling and using maps & data intensively.
  My previous phone was a Note 2, which usually had around 55% at the end of the day.
  I use the S7 the same way I used the Note 2, so it's easy to conclude that the S7 just has a better battery and more efficient hardware.
  So I'd say they've already learned their lesson, but it turns out it wasn't removable batteries are better, so much as better batteries are better.
12. Re:Have to lie down in the bed you make by thegarbz · 2016-09-01 19:22 · Score: 1
  
  We could start with the ever increasing number of consumers calling for ever more waterproof and sealed devices, and the back cover of the Galaxy S5 is the single biggest sources of water ingress including a very fancy and easily defeated by dirt seal.
  There's also questions of design with Samsung's prior phones having been repeatedly reviewed as "feeling cheap" primarily due to the plastic clip on back to allow access to the battery. You could go down the LG route with a bottom entry carriage for the battery, something which adds both weight and thickness to its phone.
  We called for no access to the battery. Maybe not directly, but we the consumers called for it none the less.
13. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 19:30 · Score: 0
  
  This isn't a consumer rights issue no matter how much you don't like it. Samsung has done their research, they know the market values things like thinness and "premium" feel over serviceability. These things aren't assets or investments, they are consumables and thats exactly how people want it.
14. Re: Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 22:01 · Score: 0
  
  There are these things called power banks...
15. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 22:23 · Score: 0
  
  The recall would have happened if the battery was able to be changed by the end user or not.
  The returns of an enclosed battery as far as waterproofing and more capacity is well worth it in 99.98% of all cases. Get over it. And if you still hate it so bad then simply don't buy one. No one will care.
16. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 22:34 · Score: 0
  
  Would probably be smarter if they didn't try to get their tips on hardware/software release from the Video Game industry by trying to apparently use the customer as the beta tester if shit like this couldn't be found well before the finished product.
17. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-01 22:41 · Score: 0
  
  The recall would have happened if the battery was able to be changed by the end user or not.
  The returns of an enclosed battery as far as waterproofing and more capacity is well worth it in 99.98% of all cases. Get over it. And if you still hate it so bad then simply don't buy one. No one will care.
  The fallacy in your argument is that if he followed your advice and didn't buy a phone with an enclosed battery then he'd have nothing to be angry about and that, for your typical angry citizen type, is worse than the purgatory of having a phone with an enclosed battery.
18. Re: Have to lie down in the bed you make by Opportunist · 2016-09-01 23:09 · Score: 3
  
  So I buy the thinnest phone in existence because for some odd reason thin is the new usable, then complete it with a fucking huge brick that I need a carry case for because I cannot fit it in any pocket.
  Yeah. Great idea.
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
19. Re:Have to lie down in the bed you make by Trogre · 2016-09-01 23:20 · Score: 1
  
  Funny. I haven't seen a lot of consumers asking for waterproof, sealed devices.
  I have, however, seen phone companies telling me how much I apparently need one.
  
  --
  "Nine times out of ten, starting a fire is not the best way to solve the problem." - my wife
20. Re:Have to lie down in the bed you make by houghi · 2016-09-01 23:55 · Score: 1
  
  Condensation. It ruins the warranty on your phone, even when you never held it under water. Think people with glasses that walk into a busy pub. So the technical solution is to not have that happen anymore. The marketing solution when it IS waterproof is to tell you afterwards you need it to go swimming with it.
  Just like they tell you that you need to drink bottled water because marketing and we do instead of solving possible issues with our drinking water.
  
  --
  Don't fight for your country, if your country does not fight for you.
21. Re: Have to lie down in the bed you make by Anonymous Coward · 2016-09-02 00:38 · Score: 0
  
  It's how the focus groups tell them they want it. Small example; when you ask people what kind of coffee they like, they generally say they like a dark, rich roast. Which isn't true. Focus groups are bad marketing.
22. Re: Have to lie down in the bed you make by Anonymous Coward · 2016-09-02 00:40 · Score: 0
  
  Erm... the Mophie I have is about the same size as my iPhone. I carry them stacked in my pocket all the time if I need extra battery when I'm going to be out. Pretty sure that tiny power bank can charge the phone 1 3/4 times.
23. Re: Have to lie down in the bed you make by Opportunist · 2016-09-02 00:58 · Score: 1
  
  So ... with wifi, gps and data turned on you can now almost go through a whole day?
  
  --
  We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
24. Re:Have to lie down in the bed you make by Big+Hairy+Ian · 2016-09-02 01:03 · Score: 1
  
  Well its not like they haven't had their own share of tax evasion scandles
  
  --
  Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.
25. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-02 01:12 · Score: 0
  
  You do know that some of the bottled water has more contaminants than tap water, right?
26. Re:Have to lie down in the bed you make by AmiMoJo · 2016-09-02 01:56 · Score: 1
  
  They seem to have learned from Apple's mistakes here. Instead of denial and a quiet "case by case" recall they are just fixing it.
  They avoided another -gate scandal, and all will be forgotten in a few weeks.
  
  --
  const int one = 65536; (Silvermoon, Texture.cs)
  SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
27. Re:Have to lie down in the bed you make by NatasRevol · 2016-09-02 02:09 · Score: 1
  
  Making the battery non-swappable is the fucking stupidest shit ever
  And yet Apple & Samsung are the only manufacturers making money in the phone space. With phones that mostly have non-swappable phones.
  Maybe there's a reason for that, and you just can't see it.
  
  --
  There are two types of people in the world: Those who crave closure
28. Re: Have to lie down in the bed you make by JackieBrown · 2016-09-02 02:13 · Score: 1
  
  I can on my Moto X
29. Re:Have to lie down in the bed you make by thegarbz · 2016-09-02 02:14 · Score: 1
  
  Funny. I haven't seen a lot of consumers asking for waterproof, sealed devices.
  Maybe you should look around more. Do you think the decision for top of the line vanity phones has waterproof up the top? Or was it sales slowly declining as competitors come in at that space.
  Of course consumers want water proof phones. What they don't want is waterproof phones that look like they were designed from the ground up only to be waterproof, like most of the rugged phones on the market. Shit even here on Slashdot when we were discussing the absence of the 3.5mm socket there were people saying they hope this is a step towards waterproof iPhones (it's not, but the point is that people want the feature).
  If you haven't seen consumers wanting it, then try actually looking.
30. Re: Have to lie down in the bed you make by Anonymous Coward · 2016-09-02 02:47 · Score: 0
  
  Why would you have wifi and mobile data on at the same time?
  Do you wear suspenders with your belt?
31. Re:Have to lie down in the bed you make by Anonymous Coward · 2016-09-03 01:57 · Score: 0
  
  Why don't you get an external battery and carry that with you? It wouldn't be any larger or more troublesome than carrying a spare internal battery (probably less troublesome, since it won't have exposed electrical contacts that could short-circuit against anything conductive that rubbed up against it, like keys or coins).
We may experience some slight turbulence by Anonymous Coward · 2016-09-01 06:08 · Score: 0

and explode.
Good by nwaack · 2016-09-01 06:57 · Score: 1

I'm so glad this happened to Samsung. I wish this sort of stuff would happen to every company that made pre-planned obsolescence/failure hardware.
1. Re:Good by thegarbz · 2016-09-01 07:41 · Score: 1
  
  Hell now. All user replaceable batteries does is ensure that whatever quality control you place on your supply chain, some user will buy something nasty off ebay and blow up their phone anyway.
2. Re:Good by tshawkins · 2016-09-01 12:59 · Score: 1
  
  Its also very very hard to acheive IP68 dust and water proofing if you have to also support cracking the phone open to change the battery.
3. Re:Good by Jumunquo · 2016-09-01 21:49 · Score: 1
  
  Eh, they did it with the Galaxy 5, which I'm still using today. It's just a question of whether they are willing to do it.
4. Re:Good by Anonymous Coward · 2016-09-01 22:37 · Score: 0
  
  The same IP68 that doesn't quite work as advertised even in the "Active" series, which is supposed to be the rugged, bomb proof version? That IP68?
  Which, btw, is absolutely pointless for 99.99% of the people who get it, as shown by all the hundreds of millions of phones bought before someone thought "hey, what if we add some more pointles stuff that people don't really need so we can charge customers $150 more? genius!", as well as the millions of phones being sold every day without it. And yet the world seems to survive just fine.
  But it does make for a great advert with Lil Wayne pouring champagne over the stupid thing, I'll give you that. Or random retards on youtube putting it in a bowl filled with coca cola and freezing it. /s
5. Re:Good by GuB-42 · 2016-09-02 04:49 · Score: 1
  
  No it isn't. There are many many devices that can be opened and that are more waterproof than any smartphone will ever be.
  The ports (headphone, usb) and speaker are much harder to waterproof properly.
Good by nightfire-unique · 2016-09-01 07:11 · Score: 1

I hope it costs them a fortune. Most of this could have been mitigated with a user-replaceable battery.
Fuck 'em.

--
A government is a body of people notably ungoverned - AC
Disappoint by wonkey_monkey · 2016-09-01 07:34 · Score: 1

The most important thing is the safety of our customers and we don't want to disappoint our loyal customers
Since when did "disappoint" mean "maim"?

--
systemd is Roko's Basilisk.
1. Re:Disappoint by Anonymous Coward · 2016-09-01 10:26 · Score: 0
  
  Are you saying that being maimed wouldn't disappoint you?
2. Re:Disappoint by coofercat · 2016-09-02 01:43 · Score: 1
  
  I wish they'd recall my Galaxy Note 8.0 (tablet). It's a nice bit of hardware, and was great when I got it. They let Android 4 onto it, so now I can't use the SD card properly, and then they stopped doing any more software updates for it. In other words, they took away functionality and then cut it loose.
  I'm sure I don't need to go on about their shockingly poor 'value add' software that you can't uninstall. I've had 4 Samsung devices over the last few years. Yeah, I'm disappointed. I still can't quite bring myself to go Sony though, so Samsung might make another sale out of me - not by being the best, but by being slightly less bad. Go Samsung! Job well done there!
Software problem by hackertourist · 2016-09-01 08:38 · Score: 5, Funny

Some developer snuck in a HCF instruction...
Built-in-batteries... that'll cost 'em by phorm · 2016-09-01 09:47 · Score: 2

If the batteries weren't embedded, then they wouldn't need a recall of the whole phone (assuming the issue is the battery itself and not some part of the charging system).
All they would need to do is recall the battery and have users bring them in to swap for a good battery. As a bonus that's a *lot* less of a pain-in-the-a** for users who will now need to migrate all their data to a new device, or be out a phone in the interum.
Not ettLing Go of My Galaxy Note 3 by BrendaEM · 2016-09-01 09:47 · Score: 2

There's not compelling reason to upgrade--especially if they forgot how to make phones.
Let's see, pen sticks in barrel, no Micro-SD, and now: burning phones.
I want a larger phone/tablet with a pen, but the F'n marketing people won't let us have one.

--
https://www.youtube.com/c/BrendaEM
1. Re: Not ettLing Go of My Galaxy Note 3 by Anonymous Coward · 2016-09-01 14:46 · Score: 0
  
  You're thinking of the Note 5. This article is about the Note 7 which has expandable storage and the pen can't be inserted backwards. Still no removable battery but at least it's water-resistant so there's at least a decent reason why. I do NOT trust my Galaxy S5's water resistance measures nearly 2 years after purchase.
Contradictory statements by Anonymous Coward · 2016-09-01 10:55 · Score: 0

Am I the only one that noticed this story contradicts itself? It says the problem affects less than 0.1% of Note7's, so why would they recall all of them? They would only recall the affected devices...
I actually bought this phone and I love it, no problems here as of yet. I'll let you all know if it explodes, LOL
1. Re:Contradictory statements by Overzeetop · 2016-09-02 02:07 · Score: 1
  
  I'm wondering if there was a supply chain breakdown and they didn't properly associate the lot numbers of batteries with the IMEI numbers on the handsets. Or they were just guessing at the 0.1% number.
  You have to wonder when the quoted official saying "The most important thing is the safety of our customers and we don't want to disappoint our loyal customers," doesn't want to be identified. I mean, that's not the kind of quote you usually give to a reporter "off the record" because you're worried its going to reflect poorly on you or the company.
  
  --
  Is it just my observation, or are there way too many stupid people in the world?
Confusing title by rebelwarlock · 2016-09-01 16:21 · Score: 1

Don't shoehorn the name of the website in at the end of the title. The way it's written, it looks like "Yonhap News Agency" is the name of the phone.
1. Re:Confusing title by Anonymous Coward · 2016-09-01 20:18 · Score: 0
  
  Yeah, I was really confused. I was wondering "where can I purchase one of those 'Yonhap News Agency' phones, that's a catchy name for a new product".
  But no! It turns out that "Yonhap News Agency" is actually a news agency.
2. Re:Confusing title by Anonymous Coward · 2016-09-01 23:41 · Score: 0
  
  And now both our posts are irrelevant, as they have taken "Yonhap News Agency" out of the title.
3. Re:Confusing title by Anonymous Coward · 2016-09-02 02:54 · Score: 0
  
  It's not confusing unless you expect editorial standards; it's just ungrammatical and unprofessional.
Unprecedented? by Anonymous Coward · 2016-09-01 19:24 · Score: 0

There has been lots of precedent for product recalls.
Repost? by antdude · 2016-09-01 22:06 · Score: 1

Huh? Why was this reposted from yesterday?

--
Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
1. Re:Repost? by jeremyp · 2016-09-01 23:30 · Score: 1
  
  Because now it's confirmed, so they changed the title.
  
  --
  All I want is a secure system where it's easy to do anything I want. Is that too much to ask ~~ Randall Munroe
2. Re:Repost? by antdude · 2016-09-02 03:58 · Score: 1
  
  Ah. Still confusing. Ha.
  
  --
  Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
3. Re:Repost? by Anonymous Coward · 2016-09-02 06:28 · Score: 0
  
  Ah. Still confusing. Ha.
  Very much so... Today's article has yesterday's comments.
  It's fucking stupid.
The cause has happened before - lessons NOT learnt by Anonymous Coward · 2016-09-01 22:41 · Score: 0

Many laptop batteries had fake thermal fuses, fake this n that, PTCS or even pvc wire, not teflon to save oh say 10 cents per unit.
Even Sony got hurt by dishonest sub suppliers. Most recent was the hover board scandal and catch fire chargers. Fake compliance certificates are rife. There are laptop battery packs made in Thailand stamped 'Made in Japan' still for another Japanese brand.
The production managers says the first 1xxK units were fine. Everyone will breath easier when the fake component director is found and executed.
Bosch set up real good QC in China for electric drills, only to have FOUR supposedly independent QC managers fake sample testing Their response was novel - downgrade more before leaving that 'project'. At least the 'no name' drills got such a reputation - there were expensive recalls for no name knock-off importers - that boosted 'reliable' brands for a bit.
I suspect Apple is much more suspicious, and spends serious money in the supplier chain - knowing money beats trust every-time.
I think fakes got popular about Motorola 2N3055 days, and the electronics industry proven incapable of self policing ever since.
Well, I'd just like to say by Anonymous Coward · 2016-09-01 22:52 · Score: 0

FUUUUUUUUUUUUUCK!
This is very possibly the phone I've liked he most since the iPhone 4s. I plan on holding onto it (with nomex gloves) until they've got replacements in the channel. 0.1%? I like my chances.
Phony Baloney by Anonymous Coward · 2016-09-01 23:09 · Score: 1

It was funny the first time. Annoying the second. I'm not impressed with the new meme.
(oh, and the awful pun was not intentional...sorry for that)
1. Re:Phony Baloney by Anonymous Coward · 2016-09-02 02:20 · Score: 0
  
  It was funny the first time. Annoying the second. I'm not impressed with the new meme.
  (oh, and the awful pun was not intentional...sorry for that)
  New meme?!?! NEW meme?!?! JFC, how young are
  %&`+'${`NO CARRIER
Phablet? by Anonymous Coward · 2016-09-01 23:44 · Score: 0

I hate Android even more after seeing that term.
1. Re:Phablet? by Anonymous Coward · 2016-09-02 09:05 · Score: 0
  
  Seriously. "Phablet" is the gayest thing I've ever heard, and I've heard guys fart semen bubbles out of their ass...
Replacements shipping by Chris453 · 2016-09-02 00:26 · Score: 4, Interesting

I wonder how they are going to handle the replacement process. Typically you return the defective product when you get the fixed version, but in this case is Fedex/UPS going to be OK shipping a defective device that might burst into flame? The announcement didn't specify if the battery issue was only triggered when recharging the device.
1. Re:Replacements shipping by Overzeetop · 2016-09-02 00:37 · Score: 1
  
  The announcement didn't specify anything at all about what is going wrong, except that the batteries appear to catch fire. I wish they were a bit more forthcoming with the details. Personally, I plan on holding on to mine until there are replacements in the pipeline as I traded in my old phone when I got the N7. I'm sure there are dangers, but at this point I'm willing to take that chance.
  
  --
  Is it just my observation, or are there way too many stupid people in the world?
2. Re:Replacements shipping by ausekilis · 2016-09-02 00:53 · Score: 2
  
  Be sure to make a video and post to facebook when it does catch fire. Just whip out your phone and.. oh... wait...
.1% is huge by Trailer+Trash · 2016-09-02 00:37 · Score: 1

When you're selling millions of devices, .1% is thousands of problematic batteries. That's a really high percentage of potential catastrophes.

--
Do you have ESP?
1. Re:.1% is huge by paulhar · 2016-09-02 01:44 · Score: 1
  
  No, it's a really low percentage (0.1%).
  Might be a large quantity of devices, but still a small percentage.
2. Re:.1% is huge by Anonymous Coward · 2016-09-02 02:51 · Score: 0
  
  It is huge when it involves possibly that many 3rd degree burns on that many people. That's a hell of a lot of law suits.
3. Re:.1% is huge by ArtemaOne · 2016-09-02 04:43 · Score: 1
  
  No, it is still a small percentage. It is a high number, but small percentage.
oveclocked? by Anonymous Coward · 2016-09-02 02:06 · Score: 0

Perhaps they found out their CPU is already slower than and uses more power than the one in the iphone6? (true) And then they overclocked it.
Well that's no good by Anonymous Coward · 2016-09-02 02:53 · Score: 0

I hate it when your new phone explodes. Then you have to be without it when its recalled. Oh but were so thrilled with thin so no user replaceable batteries anymore. Wonder if its the battery exclusively or something else?
Good news for me because I got the wrong color by Anonymous Coward · 2016-09-02 03:05 · Score: 0

When I went to the TMobile story they only had the black Note 7's in stock. I wanted that new light blue one but they were sold out. Since I have the self control of a 10 year old and couldn't wait I bought the black one. Now they'll hopefully let me swap this one for a blue one :-)
Not an issue by mu51c10rd · 2016-09-02 03:09 · Score: 0

I'm sure the users were just holding it wrong...
Re:The cause has happened before - lessons NOT lea by dgatwood · 2016-09-02 05:28 · Score: 1

I suspect Apple is much more suspicious, and spends serious money in the supplier chain - knowing money beats trust every-time.
Not money so much as random inspections without notice.

--
Check out my sci-fi/humor trilogy at PatriotsBooks.
shouldn't that be... by publiclurker · 2016-09-02 06:25 · Score: 1

Build a Man a Fire, and He'll Be Warm for a Day. Give a man a Note 7 and He'll Be Warm for the Rest of His Life.
USB-C doesn't support Quickcharge 2/3, this is why by Anonymous Coward · 2016-09-02 09:42 · Score: 0

QC 2.0 / 3.0 breaks the USB-C standard... this phone "supports" QC 2.0/3.0 on that connection..
Not surprising that and out of spec power connection will kill a battery..
Problematic Batteries by TooManyNames · 2016-09-02 11:32 · Score: 1

No wonder they're exploding... they're undoubtedly overflowing with toxic masculinity.

--
"Is not a sentence" is not a sentence. Well damn.
Who needs to test batteries anyway by Anonymous Coward · 2016-09-02 22:53 · Score: 0

Samsung produced an obviously insufficiently tested product that failed almost immediately in the real world.
We are told that somehow the cause is already fully known and understood. What shall we do to fix this?
Why lets rush an untested replacement to market! What could go wrong?
banning users by Anonymous Coward · 2016-09-03 03:28 · Score: 0

Well Samsung has the habit of banning users on its Facebook pages, so this serves them right in a Karma kind of way..