Slashdot Mirror

← Back to Stories (view on slashdot.org)

iOS 10, Released Today, Is Causing Issues For Some Users (thenextweb.com)

Posted by msmash on from the software-bugs dept.

Apple released iOS 10, the latest iteration of its mobile operating system, roughly an hour ago. If you're planning to update your shiny Apple iPhone or iPad, we will strongly suggest iPhone users to not update for two-three days, especially if an iPhone is your primary phone because it is causing issues for some users. The Next Web reports: According to a growing number of iPhone owners on Twitter, the new iOS 10 update might be worth waiting on. After releasing earlier today, users flocked to the new mobile operating system, as they always do, and a number of them are reporting it's putting the phone into recovery mode, forcing them to go back to wipe the memory, re-install 9.3.5 and then try upgrading again.It's unclear at this point what's causing the issue. At any rate, this isn't the first time a major iOS update has been seeded to users without ironing some critical bugs. Two years ago, iOS 8 had a range of issues, one of which blocked cellular capability on the device. Earlier this year, iOS 9.3 point update also caused issues. And who can forget the Error 53 fiasco?

81 of 133 comments (clear)

  1. Patch Tuesday by lgw · · Score: 4, Funny

    So, a normal Patch Tuesday story on Slashdot. Didn't these used to get the Microsoft icon?

    --
    Socialism: a lie told by totalitarians and believed by fools.
    1. Re:Patch Tuesday by ilsaloving · · Score: 1

      I think it's more accurate that Microsoft wants to be not only the next Apple, but the next Google at the same time.

      They are taking control of what people can do with their computers AND harvest their data too.

    2. Re:Patch Tuesday by Solandri · · Score: 3, Informative

      You can remove Microsoft patches if they give you problems. You can't revert back to your previous version of iOS after you upgrade, at least not without extraordinary difficulty.

      So problems with Windows patches aren't really newsworthy (unless it bricks your computer making it impossible to roll back the patch). While problems with iOS updates are A Big Deal and need to be broadcast far and wide so everyone with an iOS devices knows about it before they decide to take that one-way step.

    3. Re:Patch Tuesday by antdude · · Score: 1

      It's not just MS and Apple. Adobe and VMware as well. I'm glad Oracle didn't release any.

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    4. Re:Patch Tuesday by brantondaveperson · · Score: 1

      I don't think downgrading is that hard, is it? I think you hold 'option' down when you select upgrade in itunes, and it opens a file chooser that lets you select an OS image that you can download from somewhere dodgy, like here: http://www.getios.com/index.ph... I have tried this, and it did work.

  2. Every release is a beta release. by Anonymous Coward · · Score: 5, Insightful

    That is the inescapable rule of software today. And given that, you should let other users do the beta-testing for you, and always wait before updating.

    1. Re:Every release is a beta release. by houstonbofh · · Score: 3, Interesting

      Once they realized they could get read of those large and expensive testing departments and that customers would put up with it, this was inevitable.

    2. Re:Every release is a beta release. by stealth_finger · · Score: 1

      It's like getting rid...but better.

      --
      Wanna buy a shirt?
      https://www.redbubble.com/people/stealthfinger/shop?asc=u
    3. Re:Every release is a beta release. by ArtemaOne · · Score: 1

      I'd been running the 10 Beta for the last few months on a 5s and SE. It wasn't until the Gold release that they screwed something up for a few people.

  3. Re:Go figure, early adopters beware by Noah+Haders · · Score: 1

    I've been beta testing ios10 for 3 months. No problems and works good. Maybe a small minority have problems, reset their device, then install. Nothing is 100%, and yo expect so is the definition of bonkers.

  4. Re:Always wait a day or two by sexconker · · Score: 1, Funny

    That being said, I put 10.0.1 on my iPhone 6s Plus this morning. Knock on wood, no issues so far :-)

    Stop hitting your head. The hollow drumming sound is annoying.

  5. Try Upgrading Again? by sexconker · · Score: 1

    a number of them are reporting it's putting the phone into recovery mode, forcing them to go back to wipe the memory, re-install 9.3.5 and then try upgrading again.

    After that punishment, why would you try again? Is it a case of Homer? https://youtu.be/3W1OrcMPMb0?t...

    1. Re:Try Upgrading Again? by I4ko · · Score: 1

      Except, if you have already connected a cable and iTunes, why go back to 9.3.5? Just install 10 right away and sync it.

    2. Re:Try Upgrading Again? by sexconker · · Score: 1

      Because installing 10 has been shown that 10 is fucky and problematic?

      We have no reason to believe that the problems with 10 only affect the upgrade process for certain users/usage patterns. It could be issues with 10, issues with 10 and certain users/usage patterns, etc. For all they know once they download and start using their apps they'll get fucked again, despite installing 10 shortly after wiping and installing the previous version.

  6. Re:Go figure, early adopters beware by houstonbofh · · Score: 1

    I remember when people expected phones to work 100% and I am not that old... (Shut up. And get off my lawn!)

  7. And who can forget the Error 53 fiasco? by irrational_design · · Score: 1

    [Raises hand] Me?

  8. It's affecting a lot of users by JoeyRox · · Score: 1

    Judging by the posts to the threads on MacRumors, I count weight failed updates for every successful one. Naturally there's some participation bias there but still. And when it fails users are required to connect the phone/tablet to iTunes to recover. If they're not near their personal computer (at work for example) then they're screwed until they get home.

    1. Re:It's affecting a lot of users by I4ko · · Score: 1

      Funny, ever since I had a borked minor update of my 4S back in 2014 while traveling abroad I always do iTunes upgrades on cable. Plus they require 40% less free space on the phone.

  9. It's on Twitter by geek · · Score: 1

    So it must be true!

  10. No Steve Jobs by presidenteloco · · Score: 4, Interesting

    So this is what happens when you lose your quality-obsessed dictator.

    It should be a cardinal rule of companies releasing new hardware/software consumer/business products that the entire senior executive team of the company eats their own dogfood with the product for a month before public (even beta) release.

    --

    Where are we going and why are we in a handbasket?
    1. Re:No Steve Jobs by sootman · · Score: 4, Insightful

      Yeah. Apple software NEVER had bugs when Steve Jobs was alive. iOS never had point releases before Tim took over.

      Oh wait, no, there were bugs all the time. It's been conventional wisdom to NOT upgrade ANY device of ANY kind from ANY manufacturer with software from ANY vendor on day 1 for over a decade now, if that device's ability to function is critical to you.

      Even a 1 in a million bug will affect a thousand people when you're talking about a billion devices.

      Also: I'd be willing to bet that most of Apple's executive team DOES run beta software on their phones -- at least late betas. But you're talking about a couple dozen people -- not a really significant sample size, you know? -- and they probably all have pretty new phones. No one on this page is still using a 4S just for shits and giggles. And you know what? They shouldn't. They're busy running a company. They're not QA specialists. They have teams for that. Just because a team isn't perfect, that doesn't mean they're worthless.

      Feel free to provide a counter-example of any perfect software or hardware from any company, ever. Bonus points if it was a point-oh release.

      --
      Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
    2. Re:No Steve Jobs by Prien715 · · Score: 1

      How about almost every AMD/Intel chip release ever? Other than the famous floating point debacle and hideous 64 bit chip, Intel has done pretty well. I can't think of any AMD CPU debacles -- but maybe there are some.

      However, I feel like I can pretty much buy a brand new CPU from either of them and it'll work just fine (motherboards are a different matter).

      --
      -- Political fascism requires a Fuhrer.
    3. Re:No Steve Jobs by molarmass192 · · Score: 1

      What makes you think the senior executive team at Apple doesn't do that already?

      --

      Good people do not need laws to tell them to act responsibly, while bad people will find a way around the laws-Plato
    4. Re:No Steve Jobs by AmiMoJo · · Score: 1

      Are you forgetting about Apple Maps and the iPhone 4 antenna issues, for a start? Jobs even started the "you're holding it wrong" meme.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    5. Re:No Steve Jobs by antdude · · Score: 1

      Or better, make everyone in the company eat your own cookie. My previous employer, including its IT, did this. It was much better.

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
    6. Re:No Steve Jobs by bkmoore · · Score: 1

      Yeah. Apple software NEVER had bugs when Steve Jobs was alive. iOS never had point releases before Tim took over.....They have teams for that. Just because a team isn't perfect, that doesn't mean they're worthless...

      I think the original poster was talking about a culture that Steve Jobs fostered while he was at Apple. No body expects the CEO to be running quality, but he does set the priorities and has a very large influence on the culture (imho more often for the worse than better).

    7. Re:No Steve Jobs by strikethree · · Score: 1

      I started writing an IRC bot almost 20 years ago. It has been running non-stop now for at least 17 years. It is 1.0 and has never crashed, hiccuped, or shown any anomalous behaviour. The source code was publicly available and some fairly evil hackers tried their best but the only thing they could do was DDOS the server it was running on.

      Granted, I do not think the code was pretty or elegant, but it was/is rock fucking solid. I could post the code again if anyone showed any interest in it.

      --
      "Someone needs to talk to the tree of liberty about its ghoulish drinking problem." by ohnocitizen
    8. Re:No Steve Jobs by sydbarrett74 · · Score: 1

      I could post the code again if anyone showed any interest in it.

      How about throwing it up on GitHub? If nothing else, it would serve as a good example for budding developers to emulate.

      --
      'He who has to break a thing to find out what it is, has left the path of wisdom.' -- Gandalf to Saruman
    9. Re:No Steve Jobs by david_thornley · · Score: 1

      The iPhone 4 antenna issue was real, and the design was stupid, but too much was made of it. From what I could tell, it affected different phones in different ways. Mine would lose a little signal if I licked my finger and put it on the join, and others apparently were much more affected. The first announcement was based on one of three iPhones. There were other phones that could have their signal degraded depending on how the user was holding them, and in fact the way I normally held mine caused no problems.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    10. Re:No Steve Jobs by Plumpaquatsch · · Score: 1

      How about almost every AMD/Intel chip release ever? Other than the famous floating point debacle and hideous 64 bit chip, Intel has done pretty well.

      Sure - if you ignore the time (in 2000) when the Pentium 3 hit a wall at 1GHz, but the already announced Pentium 4 simply didn't ship. Or things like the Skylake bugs just from the start of this year.

      --
      Of course news about a fake are Fake News.
  11. I'm actaully by Anonymous Coward · · Score: 1

    beta testing iPhone 4 with IOS 7.1.2 and so far all looks good, did I hear some of you have problems ?

  12. mah sistah wuz bit by m00se by Anonymous Coward · · Score: 5, Funny

    We apologise for the fault in the houstonbofh's post. Those responsible for proofreeding have been sacked.

    1. Re:mah sistah wuz bit by m00se by houstonbofh · · Score: 1

      Please apply SP1 to fix the original auto-corrected post. :)

  13. Backups? by ilsaloving · · Score: 1

    One would think that after decades of OS upgrades that have failed miserably, whether it's Windows, iOS, what have you, people would learn to take a full backup of their machine/phone/whatever before doing a major upgrade. (Or hell, even a "minor" one now, considering the hell Win10 Anniv. Ed. put people through).

    I'm going to go ahead and update, but I'm gonna go home and do a full backup of my devices first.

    1. Re:Backups? by ilsaloving · · Score: 1

      FYI, I installed the OTA upgrade last night. Apart from taking a while, it ran without so much as a single hitch. One important detail possibly worth mentioning, is that I deleted/uninstalled a bunch of unimportant stuff first, so that I had approx 2GB available when I did the install. I know previous OTA updates had issues when there was insufficient space available.

  14. No love for the iPad 2... by __aaclcg7560 · · Score: 1

    The latest and greatest from Apple is no longer updates my venerable iPad 2. I wished I could downgrade to an earlier version. Recent versions of iOS had made the iPad 2 slower in execution and the web browser crashes all the time. Not that it matters. I use my iPad 2 as an alarm clock with an app that has an air raid siren to go off at 4:30AM each morning.

    1. Re:No love for the iPad 2... by iampiti · · Score: 1

      Doesn't that happen to every iOS device with the last releases of the OS that run on them? That's what I gather from Apple users' comments.
      I wonder if the OS gets too heavy for the hardware or it's an intentional thing

    2. Re:No love for the iPad 2... by __aaclcg7560 · · Score: 1

      I wonder if the OS gets too heavy for the hardware or it's an intentional thing

      The iPad 2 came out in 2011. I had mine for four years now. Based on my experience with the iPod Touch (1st gen) that I had for eight years, the iOS got heavy with added features over the years. After developers stop releasing apps for the last supported iOS version, my devices become single-purpose devices (i.e., Touch became a Kindle reader, iPad 2 is an alarm clock). The iPhone 6s is my current iOS device.

    3. Re:No love for the iPad 2... by david_thornley · · Score: 1

      That's why I tend not to upgrade my phones' OS as far as it will go.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  15. How? by wisnoskij · · Score: 5, Insightful

    I don't understand how anyone can have trouble with Apple updates. They lock down their hardware and software so much that there are probably only three-five different devises this update will propagate to. It is not like Microsoft where their are literally trillions of combinations of hardware that every update must support.

    --
    Troll is not a replacement for I disagree.
    1. Re:How? by 110010001000 · · Score: 3, Informative

      Actually iPhones aren't heterogeneous, even within the same models. They use chips from different manufacturers in order to have multiple supply chains and reduce cost by making the suppliers compete. I think its a mistake but apple is making billions so what do I know?

    2. Re:How? by TauPixel · · Score: 1

      I thought so too, but now I'm on square one trying to install iOS10 again on my phone for the 3rd time.

    3. Re:How? by iampiti · · Score: 1

      Since as you say, there's a small number of hardware models that run iOS the problems are most likely due to differences on installed apps and their data

    4. Re:How? by thegarbz · · Score: 1

      It is not like Microsoft where their are literally trillions of combinations of hardware that every update must support.

      The Surface line has just as many bugs and screwed updates as any other Windows device.

  16. Re:Nag screen by sims+2 · · Score: 1

    Hmmm my iPod touch 4 running iOS 5.0.1 and my iPad 2 running 6.1.3 don't nag me about new versions. Is that something they added recently?

    I'm now 5 whole versions of iOS out of date yay!

    --
    Minimum threshold fixed. Thanks!
  17. Horror Story #47 by Tablizer · · Score: 2

    Our family once had an iPhone where the OS upgrade froze it, requiring a rebaseline, essentially. We lost all the data. Apple recommended we install iTunes to do a full data back-up next time, but iTunes made the Window PC go funky. Apple recommended we buy an iMac instead of a PC.

    --
    Table-ized A.I.
    1. Re:Horror Story #47 by Tablizer · · Score: 1

      While true, I think you missed the main point.

      --
      Table-ized A.I.
    2. Re:Horror Story #47 by CanadianMacFan · · Score: 1

      The main point was that you never backed up your phone. It doesn't matter that an update caused you to lose the data. You could have lost the phone, dropped the phone into water or had some other accident and lost the data that way.

    3. Re:Horror Story #47 by Tablizer · · Score: 1

      Sorry, "Windows". Typo.

      iTunes has long been known to be buggy on Windows. It caused networking problems in our case.

      Thus, to backup an iPhone properly, we'd have to buy a Mac. A file copy is incomplete, or at least not readily restore-able.

      --
      Table-ized A.I.
  18. Too slow manishs! by SeaFox · · Score: 4, Informative

    The issue is already fixed.

  19. Re:Nag screen by Farmer+Tim · · Score: 1

    What is this nag screen people keep talking about? I have three iOS devices, and the closest I see to nagging is a red dot on the system settings icon (which could be considered nagging of you're OCD enough, I guess). More often than not I read about iOS updates on Slashdot before my devices notify me...in fact, I'm using an iPad (iOS 9.3.5) to post this right now and there's no red dot.

    For shits and giggles I decided to upgrade my iPhone 5 anyway (I like living dangerously). Two things I'll note: the first is that it seemed to hang at the end of the installation, but having lost patience after about 5 minutes I forced a reboot, it rebooted by itself a second time, and now it works just fine (had similar experiences with OS X updates recently, so that's not entirely unexpected). The second thing is that it burned through over 20% of the battery during this process despite being plugged in. Apple warns against updating the OS with a low battery, so it seems plausible that this may be part of the problem, especially if people are doing OTA updates.

    --
    Blank until /. makes another boneheaded UI decision.
  20. oh no, 6 people affected !!! by ripvlan · · Score: 3, Insightful

    I love these Huge Stories that begin "stop everything because *some* people are experiencing issues." They never count the million or so who have found success.

    "Don't update today" --- well somebody has to go first. Don't Sail to America - it might be dangerous. Don't go to the moon - it might be dangerous. Don't update your phone. Don't run with scissors... (wait - that is dangerous).

    Risk Reward.

    1. Re:oh no, 6 people affected !!! by R3d+M3rcury · · Score: 1

      Risk Reward.

      High Risk: My phone could be bricked.
      Low Reward: Access to teh new shiny is delayed 'til I get home.

      Yeah...think I know what I'm choosing.

    2. Re:oh no, 6 people affected !!! by KozmoStevnNaut · · Score: 1

      And mucho respect for those users who go first and report bugs etc.

      But for the rest of us, waiting for the x.1 version is usually a much better choice. That's why I switched from Arch Linux to Mint, I don't need to be on the bleeding edge, I just need to stuff to work correctly, and I don't care if I'm using a slightly older version.

      --
      Eat the rich.
    3. Re:oh no, 6 people affected !!! by ripvlan · · Score: 1

      Yes I understand that position. I used to use Gentoo but decided I didn't need to be that close to the edge. But I don't put iOS10 in the same league - however I will drag my feet a bit to see what the general consensus is. I've never had any serious issues with iOS upgrades so I tend to be willing to jump, but to reduce risk I say, "you first."

    4. Re:oh no, 6 people affected !!! by ripvlan · · Score: 1

      bahhh. I upgraded last night, my Watch too. Still here today !

      Interesting new lock & home screen. Plus the new "Bedtime" clock looks to be cool. It's everything that should be in a clock (and already is in others). Better late than never? Still getting used to double-pressing the home button rather than swipe for unlock.

      Although there is a lot of chrome on the new notification screen surrounding items. But it works !!!

      Don't see too many new things on the phone, maybe because I have an "old" iPhone 5.

    5. Re:oh no, 6 people affected !!! by No+Longer+an+AC · · Score: 1

      There's much greater reward for sailing to American or going to the moon. There's also far fewer people willing let alone able to do so.

      What do I have to gain by crossing an untested bridge when I could see if others make it safely across?

    6. Re:oh no, 6 people affected !!! by ripvlan · · Score: 1

      in the grand scheme... of course nothing.

      And what do I have to lose? nothing.

      I regularly leave the house without my phone and somehow manage to make it through the day.

  21. Re:Go figure, early adopters beware by houstonbofh · · Score: 1

    I can't remember one thing I ever bought where I thought "Ohh gee, this would be so much better if it didn't work".

    Government?

  22. Agreed Re:No update, no problemo by davidwr · · Score: 1

    My pencil and abacus have never been upgraded.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  23. Not true Re:Every release is a beta release. by davidwr · · Score: 1

    Some releases are pre-beta.

    --
    Knowledge is how to play a game, intelligence is how to win, wisdom is knowing what game to play.
  24. Re:Go figure, early adopters beware by Noah+Haders · · Score: 1

    Phones have never worked 100%.

  25. Class Action Lawsuit? by jittles · · Score: 1

    It looks like you have to double click the home button twice to now login to your (non-touch ID) iPad or iPhone. What is the most likely thing to fail on the iPhone from repetitive use? The home button. To the point where the jailbreaking community has tools to enable a software home button from the control center drawer. Did Apple do this to get people to break their old hardware or did they only test the usability of the new design with touch-id enabled devices? It's really annoying. Personally, I wouldn't be surprised if it was both.

    1. Re:Class Action Lawsuit? by Ol+Olsoc · · Score: 1

      Did Apple do this to get people to break their old hardware or did they only test the usability of the new design with touch-id enabled devices?

      You know - I've heard this from a lot of people - people have been saying that you know. This is the kind of thing that is just not acceptable, and a lot of people are telling me this. But we'll take care of that problem on day one when I am in control, I can tell you that much, you can trust me on that. We have no choice - we have no choice.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  26. Re:Nag screen by Farmer+Tim · · Score: 1

    A much funnier way of explaining it

    --
    Blank until /. makes another boneheaded UI decision.
  27. Re:Nag screen? 10? by JamesTRexx · · Score: 1

    Are we talking Apple here or Microsoft?

    I'm starting to get a bad feeling about the number 10, and I'm not even thinking of Downing Street.

    --
    home
  28. Re:Patch Hillary by Yvan256 · · Score: 1

    Why would Bill be ineligible to serve as VP? Because he's a sax addict?

  29. Re:Patch Hillary by lgw · · Score: 1

    Have you seen Bill recently? He's fading fast. They both seem to be at that point where life collects the bill for a "high stress then party hard" lifestyle. The aren't that old at 70 and 68, but those lifestyle choices that seem consequence-free when you're young really catch up with you at that age.

    --
    Socialism: a lie told by totalitarians and believed by fools.
  30. Re:Go figure, early adopters beware by npslider · · Score: 1

    I expect 110% from my phone, 8 days a week!

  31. works fine here by johnrpenner · · Score: 3, Interesting

    upgraded to iOS 10 + watchOS 3 — works good.

    messaging, phone, and all the apps dont have any weird crashes on my iPhone 5s.

    also, my own iOS xcode apps install and run on the phone without modification in xcode 8.

    the new watch face in watchOS 3 is usable, and the watch responds faster.

    solid upgrade.

    2cents from toronto island
    jp

    1. Re:works fine here by johnrpenner · · Score: 1

      ars technica — there's no reason not to update — http://arstechnica.com/apple/2...

  32. Re:Patch Hillary by sexconker · · Score: 1

    He's not ineligible to be President, though. He can't be elected to and serve a full term, but that's not blanket ineligibility.

  33. Re:Go figure, early adopters beware by frnic · · Score: 1

    Well, at least we can go buy Samsung phones instead, after all, those just blow up.

  34. Bravery... by matbury · · Score: 1

    I think Apple Inc. have shown tremendous bravery in releasing software that isn't fit for purpose to millions of its customers.

  35. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  36. Re:Patch Hillary by bondsbw · · Score: 1

    I'd still prefer Johnson/Weld over Kaine/??... though I would agree that Kaine is much better than Clinton or Trump.

    --
    All my liberal friends think I'm a conservative, all my conservative friends think I'm a liberal.
  37. Re:Patch Hillary by davidshenba · · Score: 1

    Don't worry... Mother Teresa will cure her.

  38. Never trust a *.0 release by KozmoStevnNaut · · Score: 1

    How often does it need to be said? *.0 releases are only for users who are willing to face bugs and broken functionality. I respect those people for wanting to be ahead of the curve, especially if they're vigilant about reporting bugs. But for the rest of us, *.1 is usually a much safer bet.

    --
    Eat the rich.
  39. Re:Nag screen by stealth_finger · · Score: 1

    ... I could care less.

    So you do care at least a bit then?

    --
    Wanna buy a shirt?
    https://www.redbubble.com/people/stealthfinger/shop?asc=u
  40. Re:Nag screen by Anonymous Coward · · Score: 2, Insightful

    No I didn't bitztream, the autism-hating Slashdot troll! Yes, I am that dedicated to point out that you're a fucking troll! (oh, yes, so am I, but at least I can admit it).

  41. Re:Nag screen by david_thornley · · Score: 1

    Odd. I've kept iPhones longer than two years, and have decided not to upgrade to the latest iOS they'd let me upgrade to. I wasn't nagged at all. I think there was a selection that meant something like "I'm not going to upgrade, so shut up about it", but I don't remember the details.

    They still sell the 6S Plus, probably cheaper than last month.

    --
    "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes