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Samsung Orders the Global Shutdown of Both Sales and Exchanges of Galaxy Note 7 (betanews.com)
An anonymous reader quotes a report from BetaNews: Sigh. The Galaxy Note 7. What should have been a wildly popular and successful smartphone has become a synonymous with failure, and fodder for jokes. As everyone knows, the phone has been exploding and catching fire, creating serious risk for consumers. The phone was eventually recalled and replaced, although that process was bungled by Samsung -- there was much confusion. Not to mention, there was criticism that the recall was not initially an official one. With the issues seemingly in the rear view mirror, the scandal was over, right? Wrong. Now, the replacement models are reportedly exploding too. Enough is apparently enough. Following rumors that production of the phone was being ceased, today, Samsung orders the global shutdown of both sales and exchanges of Galaxy Note 7. Samsung has formally issued the following statement: "We are working with relevant regulatory bodies to investigate the recently reported cases involving the Galaxy Note 7. Because consumers' safety remains our top priority, Samsung will ask all carrier and retail partners globally to stop sales and exchanges of the Galaxy Note 7 while the investigation is taking place. We remain committed to working diligently with appropriate regulatory authorities to take all necessary steps to resolve the situation. Consumers with either an original Galaxy Note 7 or replacement Galaxy Note 7 device should power down and stop using the device and take advantage of the remedies available."
trade-in your samsung galaxy note 7, blown-up or not*, for a new iphone 7.
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* our lawyers would not allow us to offer the promotion for only blown-up phones, as that may have encouraged people to blow up their phones to qualify for the promotion, potentially causing injury to themselves or others, before trading them in.
The Ford Pinto of mobile phones.
putting the 'B' in LGBTQ+
I poked a small hole in mine, deflated it, taped it, and kept using it for quite a while with only minimal puffing after that
Also, turn off your S7 if it's smoking, unless the smoking light is on or you're in the West.
In the event of a plane crash, you can use your S7 to light a signal flare.
-- Tigger warning: This post may contain tiggers! --
This is what you get for putting so much bloatware and shit fuckery on these God damn phones. It's too much! My note 7 is so slow right now because it's overloaded with so much crap, probably why they ke
Just think with all those possible exploding phones coming back for replacement. The stores are going to be dangerous places with all those Note 7's sitting in boxes until they can ship them out. Not even sure the cargo airlines would want to permit them on board either.
This whole thing has been a fiasco. Bad engineering. Bad public relations. Hiding their knowing that there was a problem. Being forced into a recall, and even then, botching the "fix". I am sure there are a number of people now considering if they want a Samsung phone, whether Note 7 or other, now, or ever, to reside in their pocket. This is definitely going to leave a mark.
On the flip side, Apple really appreciates that they decided to torch their sales (literally) right as the iPhone 7 was coming out. Glad Samsung decided to join team Apple. :)
Time to buy ANY other phone besides Samsung...
You do know it's radioactive. Radioactive.
exploding and catching fire
Following in the footsteps of their previous hit series, this hot new drams depicts a "fictionalized" insider's view of the Samsung Galaxy Note 7 revolution...
It must have been something you assimilated. . . .
There apparently were several other reports over the last weeks of replacements catching fire.
Note that he acceptable number is ZERO. No other phone makers, Android or Apple, appear to have a problem on this scale. No other phone makers, Android or Apple, have had planes catch fire in years on an actual plane...
"There is more worth loving than we have strength to love." - Brian Jay Stanley
...remember this, Fandroids, the next time you whine about holding it wrong.
Well, its not actually, but the stuff leaking out of there is probably worse.
I can't help but think that the issues that Samsung is having with exploding Note 7 batteries could have been greatly reduced by having a user-replaceable battery.
Have a bad battery? It can be replaced in seconds instead of having to ship it back to a factory for refurbishment.
Personally, I believe that making the battery non-replaceable had nothing to do with the aesthetics and everything to do with planned obsolecence. This seems to have backfired on them (excuse the pun).
I do love my Galaxy Note 4, and I do feel Samsung got that phone right. When the Note 5 came out I avoided it because it dropped the microSD slot (as well as the replaceable battery). Now the microSD is back in the Note 7, and I was considering it despite the lack of replaceable battery, but certainly not now.
There is a market there for people who want Phablets with a stylus, and only two current options are the Note 7 (well, not now) or the LG Stylus 2 (which is, by all reviews, underpowered). Now would be a perfect time for a company like LG to step in with high end phablet with stylus.
I have not seen a single thing about refunds. REFUNDS.
It's either trade-in your. . . OOPS, not allowed to do that now.
Or it's. . . what? sit on your $100's device, wondering if they will ever issue refunds, and be without a smartphone? Or let it be a brick, and drop $100's more on a competing smartphone?
This "all sales and replacements stop" is really putting the pinch on the consumers. Many save up for months before buying a new smartphone. It is a really dick move by Samsung to their actual customers – purchasers of their products. Their Board of directors would have no profits to maximize if no consumers bought their products.
Can we pretty-please, with sugar on top, not refer to: Explode? As an old electronics guy who has seen more than his share of fried electronics, the word "Explode" does not compute with low-voltage electronics. Smoked? Burned? Yes! Explode? No!!!
7 as now. Sorry.
Samsung knows it's a problem and that it will only get worse.
This is going to haunt them for a while.
Yeah, I'm sure that Samsung is dropping their flagship phone product and undergoing a second recall that will do billions of dollars worth of damage to customer confidence because it's just one replacement that had a problem.
Or, maybe they know more about the issue then they are releasing? Perhaps it's a fundamental design flaw that will take more than swapping some battery cells?
Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
New model, just announced. They're replacing it with the Samsung HCF 2.
Looks like the smart thing is to not buy a new, just rolled out phone or tablet, Samsung or any other brand. Apple too has had its share of fails, even though none so explosive as this one. Good thing that economic reality has forced me to lag a generation or two behind the state of the art a long time ago :)
Or maybe the battery is now fine at more or less fullfilling their promises... ...but it's the charger that is completely over taxed.
Phone plugged into the provided charger are okay (charger can output all the phone pulls), phone plugged into high quality 3rd party are okay (charger limits what the phone can pull from it).
But phone plugged into cheap no-name Asian sub-5$ knockoffs have the charger overheat, melt, short itself and fry the smartphone.
"Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
There's certifications to pass for the battery by itself, which means those safety circuits end up back on the battery again.
You mean the safety circuits present on that USD 3.95 USB charger from eBay (shipping free), from that seller with 300 positive review (nearly all of them review appearing in the week before he posted the selling of saif USB Charger ?) :-D
Or the safety circuits present on that "10'000mAh!!! Long-lige!!!! Hi-quality!!!!" battery from Shenzen ?
Well at least Samsung can look on the bright side: now they can clearly shift the blame to shitty after-market parts.
"Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
Worse still, having the job of the controller done by the main phone CPU instead of dedicated hardware. Botching it like that brings down cost, but if something glitches (and the more complicated something is, the more likely it will glitch) then, well. SACF!
On the other hand, they are Samsung. It's still a known brand that cares a tiny bit about their reputation and are going to put some minute efforts into the quality.
It's not of those clowns that mass-produced self-balancing board (handle-bar-less segway clones. A.k.a.: "Hoverboard") at 200 $ a piece and managed such a low price by throwing all safeties and even good practices out of the window.
There's probably a dedicated hardware charging controller.
It's probably on the same die as the rest of the SoC, to cut down on costs (so, I a way, you *are* correct when you say "done by the CPU"), but it's probably an autonomous circuit that isn't affected by the CPU re-booting.
"Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]