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Why Your Devices Are Probably Eroding Your Productivity (kqed.org)

University of California, San Francisco neuroscientist Adam Gazzaley and California State University, Dominguez Hills professor emeritus Larry Rosen explain in their book "The Distracted Mind: Ancient Brains in a High Tech World" why people have trouble multitasking, and specifically why one's productivity output is lowered when keeping up with emails, for example. Lesley McClurg writes via KQED Science: When you engage in one task at a time, the prefrontal cortex works in harmony with other parts of the brain, but when you toss in another task it forces the left and right sides of the brain to work independently. The process of splitting our attention usually leads to mistakes. In other words, each time our eyes glance away from our computer monitor to sneak a peak at a text message, the brain takes in new information, which reduces our primary focus. We think the mind can juggle two or three activities successfully at once, but Gazzaley says we woefully overestimate our ability to multitask. In regard to answering emails, McClurg writes: Gazzaley stresses that our tendency to respond immediately to emails and texts hinders high-level thinking. If you're working on a project and you stop to answer an email, the research shows, it will take you nearly a half-hour to get back on task. "When a focused stream of thought is interrupted it needs to be reset," explains Gazzaley. "You can't just press a button and switch back to it. You have to re-engage those thought processes, and recreate all the elements of what you were engaged in. That takes time, and frequently one interruption leads to another." In other words, repetitively switching tasks lowers performance and productivity because your brain can only fully and efficiently focus on one thing at a time. Plus, mounting evidence shows that multitasking could impair the brain's cognitive abilities. Stanford researchers studied the minds of people who regularly engage in several digital communication streams at once. They found that high-tech jugglers struggle to pay attention, recall information, or complete one task at a time. And the habit of multitasking could lower your score on an IQ test, according to researchers at the University of London. The saving grace is that we don't need to ditch technology as "there's a time and place for multitasking," according to Gazzaley. "If you're in the midst of a mundane task that just has to get done, it's probably not detrimental to have your phone nearby or a bunch of tabs open. The distractions may reduce boredom and help you stay engaged. But if you're finishing a business plan, or a high-level writing project, then it's a good idea to set yourself up to stay focused."

99 comments

  1. What about top brain and bottom brain by Anonymous Coward · · Score: 0

    What is this left right Aristotle crap?

  2. TL;DR by Anonymous Coward · · Score: 3, Insightful

    "People can't multitask" because reasons.

    1. Re:TL;DR by gl4ss · · Score: 2

      well, people _can_ multitask.

      paying attention to multiple people at the same time, now that's a problem. project management software that _automates_ pestering of the people who are supposed to be working isn't really that big of a help either...

      --
      world was created 5 seconds before this post as it is.
    2. Re:TL;DR by I'm+New+Around+Here · · Score: 1

      Not many can. They stand up to get something, and forget what it was they needed. They need to look back at what they were doing to remember what other item they had to get.

      Or is that just me?

      --
      If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
    3. Re:TL;DR by drinkypoo · · Score: 3, Insightful

      Or is that just me?

      It's not just you. Science says that women are better at multitasking than men, but they're still shit at it. We all are. We have to context switch as surely as does a processor.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    4. Re:TL;DR by arth1 · · Score: 1

      I see one indicator on how good people are at multitasking in whether they blow up applications full screen or not.

    5. Re:TL;DR by Big+Hairy+Ian · · Score: 1

      Multitasking is easy I can have sex with my GF and think about her sister both at the same time!

      --

      Build a Man a Fire, and He'll Be Warm for a Day. Set a Man on Fire, and He'll Be Warm for the Rest of His Life.

    6. Re:TL;DR by zifn4b · · Score: 4, Insightful

      "People can't multitask" because reasons.

      Sudden burst of common sense here. I find it amusing that even Fortune 500 companies can't seem to figure this out. First of all, the level of noise in a corporation in all kinds of forms like corporate email, meetings, etc. is pretty bad. What's worse is that lack of workflow management. All the time, I find myself working on a task only to be interrupted to work on a "this just in and on fire" task only to be interrupted to work on a "this just in and on fire" task ad infinitum.

      Let me break this down. Person P starts working on task A only to be interrupted to focus on task B only to be interrupted to focus on task C only to be interrupted to work on task D. Assuming this pattern doesn't go on at the same rate of speed infinitely thus allowing the completion of the task at the top of the stack, eventually what it looks like is this:

      Task D completes
      [pop]
      Resume Task C and recall context
      Complete Task C
      [pop]
      Resume Task B and recall context
      Complete Task B
      [pop]
      Resume Task A and recall context
      Complete Task A
      [pop]
      [empty stack, find new task]

      If only corporations new how much productivity was lost at the Resume Task X and recall context step. But you know, keep whipping us for being slackers. The other thing executives don't seem to comprehend is if the deluge of new "on fire" tasks keeps coming in interrupting the one before it, absolutely ZERO work gets done because all the work is half done. This is why LEAN has a concept of waste and work in progress limits. It really works C suite if you could be bothered to read an actual book instead of thinking you already know everything.

      --
      We'll make great pets
    7. Re:TL;DR by zifn4b · · Score: 1

      well, people _can_ multitask.

      Yes they can but not without being cognitively impaired compared to full focus on a single task. There are people who can truly multi-task but they are rare, 1% of the population. There are scientific evaluations that can be performed to assess whether you are cognitively impaired when attempting to focus on two tasks at the same time. The majority of us context switch like a pre-emptive multitasking operating system with a single core while the rare segment of the population is essentially "multi-core" with actual parallel processing. It seems to be a trait you're either born with or you're not.

      --
      We'll make great pets
    8. Re:TL;DR by Ol+Olsoc · · Score: 1

      Not many can. They stand up to get something, and forget what it was they needed. They need to look back at what they were doing to remember what other item they had to get.

      Or is that just me?

      Nope, not just you. Throughout my career and personal life, I've been called on to multitask, and efficiency just drops off terribly as more tasks are added. To the point where I found that I have to get away, turn off the cell phone or leave a service area for a plausible excuse, and allow myself to work a problem without distraction. As well, I very often dream solutions. I call that neurotic dreams, as opposed to erotic ones.

      So for multitasking, you can sortakinda do it, but anyone claiming great success is probably not doing much of importance.

      Though I did see a young lady yesterday driving a car while putting on makeup and using her smartphone. I got as far away from her as I could.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    9. Re:TL;DR by poofmeisterp · · Score: 1

      Or is that just me?

      It's not just you. Science says that women are better at multitasking than men, but they're still shit at it. We all are. We have to context switch as surely as does a processor.

      You're dead-on. One of the incidents where ADD (as a concept, not modern day popular naming convention) is a great help.

    10. Re:TL;DR by pipingguy · · Score: 1

      But the good news is that you can do all these things MUCH FASTER!

    11. Re:TL;DR by Beetle+B. · · Score: 1

      Science says that women are better at multitasking than men, but they're still shit at it.

      Actually, "science" is still not sure:

      https://en.wikipedia.org/wiki/...

      But yes, even if they are a little better, they're still crap at it.

      --
      Beetle B.
    12. Re: TL;DR by Anonymous Coward · · Score: 0

      Well, then you didn't see the dumb selfish butch read end me. She got a fresh face powdering from the air bag. Now I have necknussues 10 years later. Fucking bitches. All accidents I've been in, are stupid bitches rear ending me. Only 4 so far. One bitch dven asks me not to file a report because she doesn't want to 'worry about her driving'. Wtf.

      They say women have less documented accidents than men. But they certainly are the cause of most. They just get away with it.

    13. Re:TL;DR by valnar · · Score: 1

      This is why I hate it when my doctor is checking texts while performing a colonoscopy on me. Bastard.

    14. Re:TL;DR by ananamouse · · Score: 1

      >well, people _can_ multitask.
      Actually, people timeshare. That looks like multitasking but it is very different. Time sharing means a supervisor routing and swapping in and out. When you have stuff swapped out and then the system is rebooted it makes a hell of a mess.

  3. Welcome distraction by Archfeld · · Score: 3, Interesting

    I find that after a couple of hours at a task I welcome a break whether it be to grab a cup of hot chocolate, I don't drink coffee, chat with a colleague, answer the phone or check the email's, or glance at Amazon, or https://soylentnews.org/ , or even this place.

    --
    errr....umm...*whooosh* *whoosh* Is this thing on ?
    1. Re:Welcome distraction by pr0fessor · · Score: 3, Insightful

      I have no problem multi-tasking so long as they are simple tasks and not problem solving... Some times I need to distract myself from a difficult problem making coffee, a snack, or whatever thoughtless diversion... email though is too much of a diversion since at least some of it actually important.

    2. Re:Welcome distraction by ShanghaiBill · · Score: 5, Funny

      ... email though is too much of a diversion since at least some of it actually important.

      An obvious solution is to use a reverse spam-filter to ensure that you only see the unimportant messages.

    3. Re:Welcome distraction by gl4ss · · Score: 2

      I find that after a couple of hours at a task I welcome a break whether it be to grab a cup of hot chocolate, I don't drink coffee, chat with a colleague, answer the phone or check the email's, or glance at Amazon, or https://soylentnews.org/ , or even this place.

      Switch that to receiving a query is it done yet every 15 minutes, a request for a conference call every 1 hour and some technical query every 30 minutes.

      And 15 automatic daily messages from project management software!

      --
      world was created 5 seconds before this post as it is.
    4. Re:Welcome distraction by l0n3s0m3phr34k · · Score: 2

      I find eat a soylent energy bar always provides a break a few hours later...

    5. Re:Welcome distraction by Anne+Thwacks · · Score: 0

      Mod parent up!

      --
      Sent from my ASR33 using ASCII
    6. Re:Welcome distraction by I'm+New+Around+Here · · Score: 3, Informative

      Sounds like working in the repair room at a national computer store chain (that is now out of business).

      "Fix those 15 computers, while answering the phone every five minutes for people checking if their computer is done yet, let every customer on the sales floor stop you to ask what's on sale while you are trying to get a part for one of those 15 computers, and keep full notes on each work order's progress using the online forms written in ASCII ten years earlier."

      Surprisingly, I increased my work output several percent just by buying my own tape gun. No more having to find where the overnight stock crew left them, to be able to tape the work orders to the finished computers.

      --
      If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
    7. Re:Welcome distraction by Anonymous Coward · · Score: 0

      Mod parent up!

      Mod parent down, surely.

    8. Re:Welcome distraction by Anonymous Coward · · Score: 0

      Spam-filter parent out

    9. Re:Welcome distraction by RabidReindeer · · Score: 2

      "A couple of hours" isn't multi-tasking. After a couple of hours, you should take a break, specifically to allow you to recover, forget the dead-ends and be capable of resuming later with only the best of what you did earlier.

      What business wants as multi-tasking is to be simultaneously writing a business proposal, carrying on a phone conversation, responding to emails and tracking 3 different online text conversations. While re-wiring a network.

    10. Re:Welcome distraction by K.+S.+Kyosuke · · Score: 1

      You can ask some Middle Eastern guys to program a ham filter for you.

      --
      Ezekiel 23:20
    11. Re:Welcome distraction by Anonymous Coward · · Score: 0

      There's a big difference between taking a break with task A on the back-burner / subconscious mind, and having your train of thought derailed by another task altogether. The former is actually good for productivity and encourages lateral thinking. The latter is just cognitive noise that will waste time on task-switching.

    12. Re: Welcome distraction by Anonymous Coward · · Score: 0

      Well, if you had your own tape gun the wiring would be done ....

  4. Only if you're an idiot by Snotnose · · Score: 2

    I get the flow. I like being in the flow, I get stuff done. When I'm in the flow human contact throws me out, but I can deal with email or text messages.

    I don't have a facebook account, nor a linked in account, nor any other social media. When I'm in the flow I don't use WWW, unless it's to look up the interface to SomeAPII'veNeverUsedBefore(). When I'm in the flow I'm typically taken out of it by some dumass manager who couldn't manage their way to the coffee machine without help, or my CD (on a USB stick) ends and I realize I need to stretch, pee, and get more coffee, in that order. If you don't realize social media fucks up your productivity, you're an idiot. Pure and simple, you're a fucking idiot.

    CSB

    Had a manager some 15 years ago. She was a micro-manager. She couldn't keep track of what anyone was working on at any given time. She would drop into my office to ask the stupidest questions. Finally got her to send email instead of bugging me. She would send me email, then show up in my office as I was replying to it to ask "did you get my email?".

    She was a hella nice woman, bad engineer (we "co-wrote" some Linux device drivers, she sucked at it), and a horrendous manager.

    1. Re:Only if you're an idiot by Anonymous Coward · · Score: 2, Insightful

      Wow, a manager who is manipulative (micro manager) and incompetent at a technical job. How surprising! I suppose next you're going to tell me they stab coworkers in the back, particularly other managers.

      FTFY. Pretty standard for managers, regardless of gender.

    2. Re: Only if you're an idiot by Anonymous Coward · · Score: 0

      Women claim that they get promoted and paid less. Well to all the women out there here are some tips:
      1) don't pretend all your subordinate men are children. Act like a professional - like other men.
      2) when you get upset do not be passive aggressive and vindictive like you do in your personal relationships. Be a professional and control your emotions
      3) control your damn emotions. Do not project into other areas. If a subordinate is late - don't be a unprofessional fucking bitch and start criticizing work quality- they are unrelated you emotional mess.
      4) don't pretend you are teachers. You have subordinates to do work, dont try to be the smartest or quickest. It is annoying - you are not. No one is.
      5) they say when a women is upset, it is usually about something else. This is not professional so learn how to think like a professional manager. If you can. Most can not.

      And that my friends, is why working with women is difficult. They are emotional, indirect, vindictive, insecure, overreacting, over compensating, game playing hypocrites that don't really know why they behave the way they do. It is fine for a personal relationship but absolutely not ok for a professional setting.

      Men and women think differently. This is well known. Women do not think professionally for long. It is not their nature. They take things personally. Overall, much more than men.

      You want to be in the 'mans world'? Then act professionally more than two hours.

  5. Idiot by BigDukeSix · · Score: 1

    It's when you are in the "midst of a mundane task that just has to get done" that distractions have the worst effect. Distractions "help you stay engaged"? I'm surprised this fucker hasn't founded a startup based around this idiocy. San Francisco is awash with stupid money.

    1. Re:Idiot by Anonymous Coward · · Score: 0

      do you have an objective way of measuring idiocy other than your precious opinion? you probably don't even know what MMR means

    2. Re:Idiot by Anne+Thwacks · · Score: 1
      you probably don't even know what MMR means

      Measles, Mumps, Rubella?

      --
      Sent from my ASR33 using ASCII
    3. Re:Idiot by I'm+New+Around+Here · · Score: 1

      you probably don't even know what MMR means

      Measles, Mumps, Rubella?

      That was my first thought.

      --
      If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
    4. Re:Idiot by Anonymous Coward · · Score: 0

      do you have an objective way of measuring idiocy other than your precious opinion? you probably don't even know what MMR means

      I can't speak for others, but in my precious opinion, being able to predict your dialogue partner's level of understanding and adapt your discourse accordingly, is one important indicator, amongst others, of a pretty high intelligence. Anyhow, after finding Wikipedia's disambiguation page I now have a slew of meanings for MMR to choose from - still completely stumped as to what it should mean in this context.

      Hmmm... IMPO - new internet acronym to replace IMHO.

  6. Personally I disagree by diesalesmandie · · Score: 5, Insightful

    I find that it is good to take mini breaks to freshen the mind, especially if you are stuck in a "thinking rut". YMMV...

    --
    This is my sig, there are many like it but this one is mine
    1. Re:Personally I disagree by Anonymous Coward · · Score: 0

      Look, I can give you so many examples to the... hmmm.. gimme a sec

    2. Re:Personally I disagree by mangobrain · · Score: 1

      But what do you *do* during those mini-breaks? I'm speaking from experience and intuition here, without data to back me up, but I doubt you would find yourself any more prepared to tackle the task if you were switching to another of similar importance & difficulty, as opposed to doing something relaxing. I find there is a big difference between a conscious decision to take a break from doing something, and having things intrude on your time and attention in an uncontrolled manner.

      Concentrating on something for a long time, taking a break, then coming back to it is not the same thing as trying to concentrate on multiple things at once, or having a constant stream of distractions.

    3. Re:Personally I disagree by Anonymous Coward · · Score: 0

      I find that it is good to take mini breaks to freshen the mind, especially if you are stuck in a "thinking rut". YMMV...

      Taking an intentional break is not an example of multitasking.

    4. Re:Personally I disagree by klui · · Score: 1

      It has to do with focused and diffused modes of the brain. In focused mode, you're using neuro pathways that are already established to perform a task you already know how to do. Diffused mode is where you're trying to subconsciously use untapped areas of your brain to gain that creative ah-ha moment to do something you've not done before. Most people can't be in both modes at the same time, much like optical illusions where you can't discern two different pictures superimposed in the same image. https://upload.wikimedia.org/w...

      While you need to perform these mini breaks you should only do them after focusing on a certain task for, say, 25 minutes to maintain productivity and keep procrastination from creeping into your workflow. Then you take a break to let your mind wander and allow your subconscious to use other areas to help gain insight on your overall task.

      The following videos from Barbara Oakley explain it a lot better. She also explains why multitasking is not good for focused mode thinking.

      https://www.youtube.com/watch?...
      https://www.youtube.com/watch?...

      Google Talk (1 hour)
      https://www.youtube.com/watch?...

      TEDx Talk
      https://www.youtube.com/watch?...

  7. Human Task Switches Considered Harmful by mmogilvi · · Score: 3, Informative

    The article's links seem to have better real experimental data backing them up, but I still think I prefer reading http://www.joelonsoftware.com/'s 15 year old article "Human Task Switches Considered Harmful". The second half of "Where do These People Get Their (Unoriginal) Ideas?" is also relevant.

    In the last few years he has posted much less often, and when he posts, it is usually only announcing the latest product his company has made, but most of his older "reading list" articles (from the front page) are still excellent.

    1. Re:Human Task Switches Considered Harmful by Anonymous Coward · · Score: 0

      This "news" is even way older than Joel. The first edition of "Peopleware" (DeMarco and Lister) explained the concept of "flow" in 1987. Maybe Gazzaley and Rosen are spending too much time on their "devices" to do proper research.

  8. Next up slashdot harms productivity as well by Anonymous Coward · · Score: 0

    n/t

  9. Slow devices that don't multitask correctly. by Anonymous Coward · · Score: 0

    So many apps (many main stream) first thing they do when they fire up is phone home, making you wait on them. A few minutes later, your waiting on something else again, and again, hard to stay in the flow when your device keeps pausing.

    1. Re:Slow devices that don't multitask correctly. by omnichad · · Score: 1

      Multitask? That's far from the problem with most "apps". Most of them store half the GUI in the cloud and simply can't display anything without an Internet connection to pull down the HTML (WebView in disguise).

  10. The zone by MrKaos · · Score: 4, Insightful

    Remember getting in the zone when coding and then that moron would come up to you then talk about their car, lawn or how their daughter was attending a private school and other mundane information I don't want to know.

    They're the people that think multitasking is something more than a bullshit buzzword to be thrown around as a criticism of people who are able to concentrate on the task at hand. I doubt they would feel the same way if they were told to cross a busy road and only look at their phone while they did.

    --
    My ism, it's full of beliefs.
    1. Re:The zone by Anonymous Coward · · Score: 0
    2. Re:The zone by MrKaos · · Score: 1

      Indeed!

      --
      My ism, it's full of beliefs.
  11. Multi-Core Processors by darkain · · Score: 1

    Did they just confirm that my brain is a multi-core processor!? SWEET!

    1. Re:Multi-Core Processors by GuB-42 · · Score: 1

      Our brain is multi-core but the software is terrible. It's like the developers never heard about mutexes.

    2. Re:Multi-Core Processors by PPH · · Score: 1

      Mine is being over-clocked by caffeine.

      --
      Have gnu, will travel.
    3. Re:Multi-Core Processors by darkain · · Score: 1

      Obligatory XKCD reply to that: https://xkcd.com/323/

  12. Re:NIGGERS! by davester666 · · Score: 2, Funny

    Trump, really, go get some sleep. You've got to stop posting whatever happens to cross your mind in the middle of the night.

    --
    Sleep your way to a whiter smile...date a dentist!
  13. We're supposed to be surprised? by I'm+New+Around+Here · · Score: 4, Funny

    ...one's productivity output is lowered when keeping up with emails,

    I've known this for years. That's why I rarely check email, and just let it sit in the inbox until the person calls me the following week asking if I got their message.

    --
    If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
    1. Re:We're supposed to be surprised? by ickleberry · · Score: 1

      You are lucky if they wait till the following week. Most of mine call within the hour

    2. Re:We're supposed to be surprised? by nintendoeats · · Score: 1

      Does this mean that you are the annoying people who don't respond to emails and have to eventually be called about something that I needed a week ago?

    3. Re:We're supposed to be surprised? by DutchUncle · · Score: 1

      Then you're being just as bad as the micromanagers. Check for messages once a day (email, phone, snail, whatever you have), so you don't miss something that actually has a time constraint ("Hey, wanna go for dinner and see what else happens this weekend?" shouldn't be ignored)

    4. Re:We're supposed to be surprised? by Ol+Olsoc · · Score: 1

      Does this mean that you are the annoying people who don't respond to emails and have to eventually be called about something that I needed a week ago?

      As I told one of them once,"You can either respond right away, or I will pay you a visit in person. And since I have to go by the office of the guy I'm working for - the Director - I'll bring him with me. And neither of us will be very happy.". That shot over the bow message was delivered by me in person, and not very happy. At some level, a week is a week too long to wait for the answer to a simple question or two.

      The guy figured out he was mistaken, and it was a good idea to pay attention to my phone calls and emails.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    5. Re:We're supposed to be surprised? by nintendoeats · · Score: 2

      That's a tad aggressive but I completely understand where you are coming from. The way I see it is this: Emailing somebody is a courtesy to both parties. It means that I can fully and properly express what I need to say or ask as concisely as possible and in my own time. The recipient then has the opportunity to do the same provided that I give them reasonable leeway to decide when "in my own time" is. I figure that in most cases 48 hours is generous. In addition, there is a record on both sides which means that both are able to fully appreciate the position of the other.

      I have yet to hear even a poor argument against this line of reasoning and I cannot imagine what one would look like, so long as the disadcantages of the alternatives are considered along side email.

    6. Re:We're supposed to be surprised? by I'm+New+Around+Here · · Score: 1

      My wife definitely think I should ignore all such emails. :^P

      --
      If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
    7. Re:We're supposed to be surprised? by david_thornley · · Score: 1

      There's a conflict there, between your employee getting serious work done and you getting your answers. You told the guy that he has to pay immediate attention to each incoming email, lest it be one of yours that you want an immediate reply to. You told him implicitly that immediate responses are more important than actually getting work done. People do pick up on those things.

      Now, if you'd told him you want answers in a few hours, your employee could concentrate for a couple of hours and then take care of email. That's a much more reasonable schedule for any job that requires concentration.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    8. Re:We're supposed to be surprised? by Anonymous Coward · · Score: 0

      You told him implicitly that immediate responses are more important than actually getting work done.

      Maybe reinforcing other people's sense of their own importance is the work.

    9. Re:We're supposed to be surprised? by Ol+Olsoc · · Score: 1

      There's a conflict there, between your employee getting serious work done and you getting your answers. You told the guy that he has to pay immediate attention to each incoming email, lest it be one of yours that you want an immediate reply to. You told him implicitly that immediate responses are more important than actually getting work done. People do pick up on those things.

      I worked for the director. The director often needed things he was assigned by his boss in a few hours.

      I sometimes had only a few minutes. Dude didn't even want to answer the phone. If I had half a day or more, I might be able to email. His work was giving me the answers I needed. If I didn't get them quickly, the Director catches hell, I catch hell, and I eventually find that the guy might be better off working in a different place.

      So yes, I have to respond immediately, so I need immediate access to my resources. He was a person who was suppoesd to be a resource.

      Now, if you'd told him you want answers in a few hours, your employee could concentrate for a couple of hours and then take care of email. That's a much more reasonable schedule for any job that requires concentration.

      A few hours, and the plane has left. Not all jobs are the sort we can "dilly-dally" on. Not the sort of job for everyone, but rewarding for the right person.

      In the workplace, I've found greater than 50 percent of people believe they're doing you a favor when they do their job, and can get quite grouchy when asked to do it. I see a lot of that in here.

      One time years ago, I travelled across the country to get needed footage for a informational video on one of our projects that I was producing for our director, and the people he answered to. Tight deadline. The group out there working on it gave me shit from day one, and were remarkably uncooperative. For the first week, I put up with it, because hey - I was an outsider and it probably would take a while to get used to me. But starting the second week, with the cooperation level dropping further. I called a general meeting of the group. I calmly explained that this video was an important part of their project, and that I was following the director's orders on what was included and not included (the guys really didn't want to wear lab coats) and it was not a negotiable item for the director.

      I then went on to say - not quite as calmly - that they had one of two choices. "You can put on the goddamned fucking lab coats and quit bitching about it, and start cooperating, or I will call the guy we were all working for as soon as we are done, and tell him we're a week behind and he needs to fly across the country tomorrow, and tell you in person that you have to wear the fucking lab coats."

      They discussed the matter for a minute, and decided that lab coats were actually a pretty good idea - makes you look professional and all. And all apologized for giving me a bag of shit as well.

      Tl;DR version - not all jobs are the sort that have no appreciable deadline.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    10. Re:We're supposed to be surprised? by Ol+Olsoc · · Score: 1

      You told him implicitly that immediate responses are more important than actually getting work done.

      Maybe reinforcing other people's sense of their own importance is the work.

      There is something to be said for that. Often, the more important the work, the more you have to jump to do it. It was important to get the info to me. The guy I had to get info from needed to realize that. And the way it unfolded was the guy went potato on me immediately - telling me what he would or wouldn't do for me. A visit from the Top Boss will convince you of the importance of your work pretty quickly.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    11. Re:We're supposed to be surprised? by david_thornley · · Score: 1

      There are uncooperative employees (although very few in my personal experience), and there are requests that have to be attended to immediately. There's also jobs that require concentration, and aren't really compatible with instant attention to every email. Over my career, I've had more problems from interruptions than from colleagues.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
    12. Re:We're supposed to be surprised? by Ol+Olsoc · · Score: 1

      There are uncooperative employees (although very few in my personal experience), and there are requests that have to be attended to immediately. There's also jobs that require concentration, and aren't really compatible with instant attention to every email. Over my career, I've had more problems from interruptions than from colleagues.

      I've had horrific times with interruptions, including what I call Job assignment by being seen in the hallway. Meanwhile the colleague issues tend to sort themselves out pretty quickly. Not everyone needs instant attention, and sure as hell not everyone wants to work in that environment. But it has its rewards. People who need a slower pace get moved to places where their need can be satisfied.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  14. "sneak a peak" by Anonymous Coward · · Score: 0

    Relevant: http://theoatmeal.com/comics/sneak_peek

    1. Re:"sneak a peak" by Anonymous Coward · · Score: 0

      Yikes. Maybe they should have sneaked a peek at a spill chucker.

  15. History by Anonymous Coward · · Score: 0

    Time-efficiency in the 1930s meant businesses structured around batching similar tasks. Then in the 1990s, downsizing happened and the buzzword was 'multi-tasking', which meant doing everything yourself. That may have allowed humans to ignore task batching. Then multi-tasking was somehow turned into time-slicing, similar to what computers do to prevent CPU time being wasted. Maybe at the start, businesses issued a directive to keep busy and not waste time in the new, batching-unfriendly workplace. But there's always the fanatic excited by how precise he can be. The problem being, computers suffer from thrashing, where the attempt to not waste time, results in time being wasted. Humans suffer the same problem, with the added problem that they can't detect the difference between busy work and useful output. So a human will happily increase his busy work and not see the drop in useful output.

    ... splitting our attention usually leads to mistakes.

    This has been a proven fact for 60 years, so why does multi-tasking continue to have supporters and fanatics? I think it's more about 'see what I did' ego-stroking, than making provably fewer mistakes.

  16. But I'm Busy! by pipingguy · · Score: 1

    "repetitively switching tasks lowers performance and productivity"

    And it's easy to convince yourself (and hopefully, signal to your boss) that you're more "effective" - certainly more busy. After all, the only things that count are appearances and perception, right?

  17. Old News by Anonymous Coward · · Score: 0

    What is funny about this is that I heard the same kind of research when I worked in software development for a vendor in the 1970's. We had a policy that the folks taking support calls were relieved of regular development tasks for their week in the barrel, so to speak -- for this very reason. Taking random fire was so disruptive to creative thought that it was decided to just stop kidding ourselves about getting anything else done.

  18. So of course I have a browser window open . . . . by DutchUncle · · Score: 1

    Doesn't take devices. It's the fact that internet access is so seductively available on the same system where I'm trying to get work done. Just a little break . . . . oh, is that the time? (instead of XKCD see http://www.dorktower.com/tag/t... )

  19. Maybe that is how we are made... by dtougas · · Score: 1

    The natural world has a TON of information to process. Things like predators, weather, food... all of those things require being able to process a vast quantity of constantly changing external outputs simultaneously. We are probably attention deficit for a reason. Can you imagine if in the wilds we were able to focus on something at the exclusion of everything else going on around us. We would be dead in a day. I think that the modern world is expecting things from us that we were never designed to do, and also probably why we crave distraction.

    1. Re:Maybe that is how we are made... by DutchUncle · · Score: 2

      I agree with your core concept, but suggest an adjustment: "in the wilds" the breadth of inputs that matter is narrow and is all part of the purpose at hand. I would compare to the multitasking level of sports activities. A primitive chasing after a hunted animal (comparable to a running football play) requires enough breadth of attention to track the target (receiver/defender), continue running while weaving to avoid stepping on a rock / in a hole, and manipulate a tool or weapon, all of which further the progress of the activity. However, it does NOT involve a phone call from another hunt site asking for details about a hunt for a different kind of animal that occurred months ago, nor does it involve a spreadsheet of plans for hunts in the future.

  20. Email time once or twice per day by raymorris · · Score: 1

    What works best for me is to scan my emails once in the morning, and reply/handle non-emergencies once per day, typically in the afternoon. I'm not constantly distracted, and people don't wait a week for a reply.

    I certainly don't always stick to that schedule, but it works well when I do.

    1. Re:Email time once or twice per day by nintendoeats · · Score: 1

      As you can see, I lack your admirable self-control.

  21. Speaking of "Distracted mind" by Verdatum · · Score: 1

    Adam Gazzaley has been doing lectures on this topic for over 3 years now. His gadgets much have really been distracting him to only just now finally publish a book on the topic. I'm curious how well his book is gonna sell given that the concept at least is pretty old news at this point...

  22. Re:Intelligence Augmentation by Anonymous Coward · · Score: 0

    Shut up, faggot!

  23. one track mind by epine · · Score: 2

    My favourite touch is the two giant call-outs in the linked article.

    Few of the sites I read regularly have these any more (meaning since I got good at "inspect element" and custom User CSS overrides; appears I've accumulated 150 of these over the past three years, also used to defeat anything that hovers or slides annoyingly).

  24. commentsubject by Falos · · Score: 1

    Depends on task weight. If you're on a dedicated process then you're best off hammering it and keeping your momentum. This is where people want to put on the headphones and drone away. The longer you have the process in forefocus, the better chance to adopt optimizations, which just won't emerge without sustained sessions.

    That said, there's also tasks that involve a lot of "click and wait" (incl literal clicking and waiting), that don't engage you much, that are usually unimportant anyway. Depending on the details and arrangement, you might see gains from multijuggling. If what you're doing is indulging (facetweet reddiblrgram socnets) on the side, probably not, but you probably don't care about any inflicted losses anyway.

  25. you have way too much time on your hands by Archfeld · · Score: 1

    "Oh, so you're a fag."

    No I don't smoke cigarettes either.

    --
    errr....umm...*whooosh* *whoosh* Is this thing on ?
  26. Obvious by fluffernutter · · Score: 1

    To me this seems to be blatantly obvious. I'm pretty sure corporations know about it, but it is too expensive to fix so no one at a level high enough to do so, will do so. Where I work, there are so many inefficiencies that could be fixed-- many hours a week, but no one seems to care about them.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    1. Re:Obvious by Anonymous Coward · · Score: 0

      To me this seems to be blatantly obvious. I'm pretty sure corporations know about it, but it is too expensive to fix so no one at a level high enough to do so, will do so. Where I work, there are so many inefficiencies that could be fixed-- many hours a week, but no one seems to care about them.

      Partly. It is clear to me that trendy, open-plan workspaces are an example of making a virtue out of necessity. However, many companies simply could not afford to create optimal work environments and/or would have to relocate to the sticks, thus requiring more money to coax worthwhile employees to work for them.

      The other factor is that, IMO, many owners/managers have no real idea how to foster or recognize productivity. As a substitute, the generate a lot of activity and hope for the best. My number one productivity killer is managers "pinging" me to make sure I don't have questions or am on schedule. I don't and I am . . . or at least I was.

  27. Re:So of course I have a browser window open . . . by Anonymous Coward · · Score: 0

    Doesn't take devices. It's the fact that internet access is so seductively available on the same system where I'm trying to get work done.

    Devices are relevant because they are vectors for unintentional distraction. The desktop analog is not the browser window that you intentionally use to distract yourself, but the email and chat clients that allow other people to distract you at random. Also the telephone.

    I think that people letting their own mind wander is a separate issue, and not necessarily a problem to be solved. There are many occupations where constant focus is not useful (though there are fewer managers/owners who understand this concept).

  28. LOL by Archfeld · · Score: 1

    Sorry but I can't help but ask, did you get your own stapler Wilton ?

    http://rs692.pbsrc.com/albums/...

    --
    errr....umm...*whooosh* *whoosh* Is this thing on ?