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It's Harder To Get an Uber or Lyft If You're Black, Study Says (time.com)

Black riders have to wait "significantly longer" for their Uber cabs and experience "double" the cancellation rates of white passengers, according to a new study published by the National Bureau of Economic Research. The study, which also observed a similar pattern among Lyft drivers, claims it has found "significant evidence of racial discrimination" in ride-hailing services based on a pair of experiments in Seattle and Boston. From a report on Time: Researchers pulled data from more than 1,400 field tests conducted using mostly Uber and Lyft, but also traditional taxi services. The findings in Boston and Seattle showed evidence of discrimination that manifested in either longer waits or a higher likelihood for cancellation. In Seattle, African-American UberX users on average waited 5 minutes and 15 seconds for pick-ups -- roughly 30% longer than white riders, who waited 4 minutes on average. Lyft users did not experience a significant difference during the experiment. When the research assistants switched between using white-sounding and African-American-sounding names, they did not find a significant increase in their wait times. But the overall rates at which drivers canceled the ride after it was assigned to them was more than one in 10 for riders with black-sounding names, roughly double than for riders with white-sounding names.

24 of 476 comments (clear)

  1. Re:Not Like There's a Law Against It! by Moheeheeko · · Score: 4, Interesting

    The bit that they are failing to mention is how many of these drivers are minorities themselves. When I was in Seattle for PAX we had one white driver, every other one was black or Arab.

  2. Re:African-American sounding names? by bmo · · Score: 4, Informative

    >Are you saying that you can tell someone's race by their name? But if races are social constructs and not real, what are they really measuring?

    Prejudice.

    >can't tell heritage by name

    You really can't tell if someone who has a french, indian, polish, italian heritage by their last name? You need to get out more.

    --
    BMO

  3. Re:African-American sounding names? by HornWumpus · · Score: 5, Interesting

    When this study was done for job interviews, the test was always low class black names vs. obvious middle/upper class white names.

    Nobody has tested 'LaTrina' vs. 'Harley', just 'LaTrina' vs 'Richard'. Because they know the answers they are looking for.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  4. Re:Stop stinking up the car with weed by Opportunist · · Score: 4, Funny

    Or at least pass the spliff, you cheapskate!

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  5. Re:Not Like There's a Law Against It! by Anonymous Coward · · Score: 5, Insightful

    Irrelevant. Being a member of a minority does not mean you aren't capable of being a racist asshole.

  6. Worth being pedantic on this one by grasshoppa · · Score: 3, Insightful

    It's not that the riders were black, but rather that the names chosen "sounded black". This is significant as it introduces culture as a possible data point which wasn't controlled for.

    Were I a freelance driver, I'm not sure how much I'd want to deal with a "La-DASH-ya" either.

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  7. Re:Not Like There's a Law Against It! by tsqr · · Score: 4, Insightful

    Irrelevant. Being a member of a minority does not mean you aren't capable of being a racist asshole.

    Didn't you get the memo? A member of an oppressed minority cannot be racist.

  8. Big data! Insurance! Web of Trust! AI Racism! by Baldrson · · Score: 3, Funny

    Quick! Someone do a TED talk!

  9. Re:African-American-sounding names by hambone142 · · Score: 3, Informative

    "Elon" (as in Elon Musk).

    He's an African-American from South Africa.

  10. Re:African-American sounding names? by HornWumpus · · Score: 3, Funny

    You are a racist for pointing out the alternative meaning.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  11. Re:Not Like There's a Law Against It! by Anonymous Coward · · Score: 5, Interesting

    Most blacks tend to live in black neighborhoods, many of which are referred to as 'hoods' and not in a positive way. There are probably many less drivers in those areas or that wants to go there, is why there is a delay.

    Most drivers don't want to go 15 miles out of their way to a known bad neighborhood at extra expense and risk to pick up someone. Its not racism but reality.

    I am white but live in a 'hood' so I do know a little bit about this. No pizza delivery is available to me from any of the major pizza companies either.

  12. More thorough analysis needed before citing racism by Solandri · · Score: 5, Insightful

    I delivered pizzas as a part-time job when I was in high school. One particular area had a high black population. All the drivers hated delivering there and would try to skip out on the delivery (go to bathroom, take a break, etc), not because the customers were black, but because they didn't tip well. The same thing happened in another area which was predominantly white, but low income (also bad tippers).

    Technically this still counts as a prejudice (pre-judging the customer as a bad tipper based solely on where they live). But it's one which is statistically correct most of the time rather than some of the time.

  13. Re:African-American sounding names? by Anonymous Coward · · Score: 4, Insightful

    > When this study was done for job interviews, the test was always low class black names vs. obvious middle/upper class white names.

    Bullshit. They used names like Jamal and Lakisha. Those both are names from the african continent, neither are 'ghetto' mispronunciations of everyday products.

    It is crazy what theories assholes will invent to deny that racism exists. The funny thing is that such denials end up as a sort of meta independent proof themselves.

  14. Re:Not Like There's a Law Against It! by ITRambo · · Score: 4, Insightful

    Maybe they're reacting from experience and don't want to visit certain neighborhoods where the crime rate is higher. It may be a self-preservation thing. Not everyone that is careful about being robbed is a racist.

  15. Re:Not Like There's a Law Against It! by ShanghaiBill · · Score: 4, Informative

    Most blacks tend to live in black neighborhoods

    Actually, they don't. Most blacks live in neighborhoods with sizable populations of white, Hispanic, etc. At the last census, only 28% of blacks lived in neighborhoods that were at least 85% black.

  16. Re:Not Like There's a Law Against It! by swillden · · Score: 4, Insightful

    Irrelevant. Being a member of a minority does not mean you aren't capable of being a racist asshole.

    Indeed. Surprisingly, it's even common that some members of minority groups are racist assholes against their own group. The stereotypical example is black male police officers who racially profile and even brutalize black men.

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  17. Re:Wait... by ShanghaiBill · · Score: 4, Informative

    Or maybe it's because the pick up point is in a high crime area.

    No. The study controlled for that. The pickup locations were the same.

  18. Re:African-American sounding names? by TWX · · Score: 3, Insightful

    Interpretation of, or importance placed on a skin color might be a social construct, but it's very much a real phenomenon. To stick your head in the sand and ask assert that race is not real requires wilful naivete.

    As for names it's simply a combination of perceptions weighed against what someone feels are averages. In short, it looks like for white people, somewhat unusual names are more commonly found given to the children of wealthy households. Common names are commonly given to children in wealthy, middle-income, and poor households. There are very few names that indicate that a white person grew up in a poor household, so it's hard to pre-judge a name on a screen if it's something like John or Judy or William. By contrast, it appears that among black people, uncommon or unusual names are more often found among those who were born into poor households than those born into middle-income or wealthy households. Those latter two appear to source names from basically the same set as everyone else. It's probably also accurate to say that lots of children born into poor black households also get common names.

    Now, how this applies to the world we live in. America has a fairly socially-mobile society. Poor people might become rise to middle-income or wealth in the right circumstances and those who started out life in other ranges themselves could end up better or worse off. Unfortunately a lot of people that start out life poor don't get the best upbringing in terms of education or parental example and discipline. When someone has a name that is commonly found among all walks of life then that name does not tell someone else anything about the person, but if someone's name is most likely found among a segment of of the population that has all of the negative perceptions of being poor associated with it and might imply negative things about the parent that gave the name and raised the child, then it's very easy for someone to make conclusions, right or wrong, about the person. Add racial prejudice in on top of that and it's a recipe for problems.

    A lot of Americans of Asian ancestry realized this and basically stopped giving their children names that are obviously of Asian origin. A friend of mine that's Muslim has suggested to his friends that they not give their children names that are very obviously Arab or Persian or Pakistani. That doesn't mean that they have to use "Christian" names, but there are plenty of other names that are more ambiguous.

    The name given to one's child is very important. Any desire for whimsy must be balanced against real consideration for how that name will let the child, and later the adult, be perceived.

    --
    Do not look into laser with remaining eye.
  19. Re:African-American sounding names? by jedidiah · · Score: 3, Interesting

    > But naming their son "John" is perfectly OK, right?

    Yup. This is why off the boat immigrants will give their children nice WASP names. They aren't trying to actively sabotage their children's success.

    Actual Africans will probably avoid this kind of nonsense.

    --
    A Pirate and a Puritan look the same on a balance sheet.
  20. Re:More thorough analysis needed before citing rac by hey! · · Score: 3, Insightful

    When I was in college I volunteered in a community service group and became one of the managers. I noticed that one of the other managers complained a lot about his volunteers -- they had a bad attitude, they weren't reliable, etc. Which was weird because I'd worked with the same people and found them to be perfectly reliable and enthusiastic. So I began to watch this guy, and the problem became obvious: he was a condescending jerk who pissed his volunteers off, and when they wouldn't work with him anymore he'd badmouth them. Then the other managers would get a negative attitude towards that volunteer and he'd end up quitting.

    Now I don't want to overstate the case here, but there is such a thing as a self-fulfilling prophecy. If drivers try to avoid low-income neighborhoods, then people in that neighborhood will experience, on average, bad service from your pizzeria. Even when a delivery is on time, expecting it to be late poisons the experience. It takes a lot of good customer service to undo even a single instance of bad service, much less a pattern of it.

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    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  21. Re:Not Like There's a Law Against It! by stdarg · · Score: 4, Informative

    That's so 1990s. The modern SJW definition is "prejudice plus power" which is how they exclude minorities from being racist even when they are blatantly racist by the older definition. See, a black Uber driver may be very very prejudiced.. but he has no power, due to the assumption of a white supremacist society propped up by structural racism etc... so he's not racist.

  22. Re:African-American sounding names? by bmo · · Score: 3, Informative

    Furthermore, if you're black and your last name is "smith" it's likely that it was the name of the family that owned your ancestors.

    Which is why the whole "Shaniqua" thing. It's why Malcolm X used the name he used - to abandon the "slave name."

    It's not a "stupid" cultural thing. There is a rationale behind it if you bother to even use google for 5 minutes (I knew this when I was 5. Before the Internet. Back when people had to travel miles to call me an asshole. Up hill. Both ways. In the snow.).

    Knowing history makes the world less confusing.

    --
    BMO

  23. Re: Not Like There's a Law Against It! by saloomy · · Score: 3, Insightful

    First, I resemble that comment!!

    Second. I'll admit I'm am racist, and so are most people we know. A lot of us feel prejudice and judge people by their appearance, and even within a race. We are more likely to hold the door open for the prettier blonde, criticize the fat person ordering more than they require, and so on. The reason we judge people is because it was incredibly important for our survival pre-civilization. Faces are incredibly expressive, and sizing one another up tells you a great deal about the possible outcomes of a given encounter. The blonde excites you. Dwayne "the Rock" Johnson would scare the piss out of most people if his face was angry. We needed that information to survive.

    The reason Uber drivers do not pick up black people as willingly as whites is because history has taught them to be racist. But it's not their fault. They are wired that way, they follow their prejudices. Their prejudice tells them "a black person is more likely to commit a crime, and I may be the victim of that crime". And statistically, that prejudice is right. Black men are more likely to get arrested, and convicted of violent crime. The problem is that the state of racism is a twisted sort of self-fulfilling prophesy. Statistically, that Uber guy you picked up later than his white counterpart would be slightly later to a job interview, get the job less often, earn less as a result, and render him more desperate to commit a crime in the first place. Thats the problem.

    The disadvantage non-whites experience is due to our prejudices, is what it is due to their circumstances. Now, I'm not excusing any crime anyone commits ever, I'm just point out the cycle of self-perpetuating racism that exists. If you want to solve the problem, first understand the data. Our prejudices make their lives harder, and when they react badly to that hard life, we stand back and think "See? I was right all along. Next time I encounter one, ill be weary". It's so sad.

  24. Re:Not Like There's a Law Against It! by T.E.D. · · Score: 3, Informative

    Maybe they're reacting from experience and don't want to visit certain neighborhoods

    This is actually insightful, but not in the way the author and mods probably think.

    The thing is, the people of color I've seen comment about Uber almost all love the heck of out it. Sure, they get double the turndowns a white rider might get, but they can actually eventually get a ride with Uber. Taxis flat out refuse to go into their neighborhood. Plus, an Uber driver that refuses a rider in a way that rider finds unfair is pretty much guaranteed to get a bad review, dropping their driver rating. That's really important to drivers, so there's incentive to not be a douchebag that taxi drivers don't have.