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Ransomware Compromises San Francisco's Mass Transit System (cbslocal.com)

Buses and light rail cars make San Francisco's "Muni" fleet the seventh largest mass transit system in America. But yesterday its arrival-time screens just displayed the message "You Hacked, ALL Data Encrypted" -- and all the rides were free, according to a local CBS report shared by RAYinNYC: Inside sources say the system has been hacked for days. The San Francisco Municipal Transportation Agency has officially confirmed the hack, but says it has not affected any service... The hack affects employees, as well. According to sources, SFMTA workers are not sure if they will get paid this week. Cyber attackers also hit Muni's email systems.
Though the article claims "The transit agency has no idea who is behind it, or what the hackers are demanding in return," Business Insider reports "The attack seems to be an example of ransomware, where a computer system is taken over and the users are locked out until a certain amount of money is sent to the attacker." In addition, they're reporting the attack "reportedly included an email address where Muni officials could ask for the key to unlock its systems."

One San Francisco local told CBS, "I think it is terrifying. I really do I think if they can start doing this here, we're not safe anywhere."

75 of 141 comments (clear)

  1. All the rides are not free. by BarbaraHudson · · Score: 3, Informative

    You still have to pay for buses.

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    1. Re:All the rides are not free. by Catbeller · · Score: 2

      Rides were free yesterday.

    2. Re:All the rides are not free. by JustAnotherOldGuy · · Score: 1

      You still have to pay for buses.

      Hey, don't get all "facty" on us, okay?

      --
      Just cruising through this digital world at 33 1/3 rpm...
  2. When do we switch to OpenBSD? by rbrander · · Score: 4, Informative

    ...I don't mean running everything on OpenBSD literally, though it's an idea. I mean, "when do we get really serious about security?" Again and again, we find major hacks that are not the result of super-hackers defeating valiant protective efforts, it's script kiddies defeating idiots who kind of deserved it. The Sony hack came with many stories of multiple executives demanding the network be multiply-holed so that they could watch their favourite videos or whatever, hit their favourite sites.

    I'm reading Andrew Ginter's book on SCADA security right now and reflecting on the insanity that there are SCADA systems, of all programming, being written on Windows, at all. There's one place the OpenBSD suggestion is quite serious. But even "OpenBSD" is just a buzzword unless you run your operations with security on your mind at all times. Schnier reduces this "mindfulness" argument to "read your logs", said it in three words.

    Most of this stuff is not actually that *hard*...it requires *diligence* and *discipline*, but not nuclear science.

    1. Re:When do we switch to OpenBSD? by Nkwe · · Score: 1

      With hope, after we start backing up our data. And by backup, I mean offline backups taken at regular intervals. And by offline, I mean backups that require human intervention to be overwritten, typically some sort of removable media that requires human interaction to overwrite.

      Pretty much any systems failure (including ransomware attacks) can be mitigated with proper backups.

    2. Re:When do we switch to OpenBSD? by RhettLivingston · · Score: 1

      This isn't about what OS you're using. All OSes are vulnerable given enough access. That's the key,,, access. Don't just lock the doors, eliminate them.

      It isn't reasonable to have all of these devices fully air-gapped from the public internet infrastructure, but it is very reasonable to have the entire system on its own VPN with NO other ports open. That combined with heavily limited access to the main servers that the devices connect to and NO installation of user tools like email clients on the servers stops these kinds of attacks in their tracks. And those measures can even be taken with Windoze.

    3. Re:When do we switch to OpenBSD? by RhettLivingston · · Score: 4, Informative

      A really smart attacker gets in, installs a piece of code that automatically activates if it senses that it has become active after a restoration, and waits a couple of months before they do anything overt so that they are sure they've infected the backups.

      So, for a backup to really help, it has to carefully separate code and data so that you can wipe the system, install fresh code (not from a backup), and restore data only. Also, in this case, you don't want to lose even an hours worth of data, so the data needs to be a near live off-site backup. Few backups are this good and even fewer have actually tested the restoration process.

      These attacks need to be stopped before they happen, not recovered from.

    4. Re:When do we switch to OpenBSD? by Dutch+Gun · · Score: 4, Insightful

      It won't help in many cases, as I think you hit upon the real problem when talking about Sony execs. The weak point is *users*, not technology. We were to switch to OpenBSD tomorrow, we'd bring the idiot users along, who would happily allow a social engineering attack to compromise their system, or who insist on policies that, for convenience, ego, laziness, costs, whatever... fatally compromise their network. The DNC lost control of a Gmail account not through some masterful OS or network-level hack, but by using some simple social engineering to capture credentials, acquired through a spearphishing attack.

      I wouldn't be surprised if this attack originated internally from a contractor or employee that was compromised, and had jack-all to do with the system's end-user-facing security itself, and will probably reveal lax or non-existent security policies internally. No system is secure when the malware has proper authentication. We really have no information yet, so it's hard to say.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    5. Re:When do we switch to OpenBSD? by CaptainDork · · Score: 1

      How about if we disallow this kind of hack?

      Hunert dollas to a donut it was a click on a link in an email.

      Computers can be predictive and examine code and "think" through the consequences.

      So, no massive encryption.

      And, any attempt to do so should be halted until we get a "double vote yes" from two phones via text message.

      --
      It little behooves the best of us to comment on the rest of us.
    6. Re:When do we switch to OpenBSD? by Man+On+Pink+Corner · · Score: 1

      ...or who insist on policies that, for convenience, ego, laziness, costs, whatever... fatally compromise their network.

      Imagine that. Making the computer serve its users, rather than the other way around. What kind of subversive thinking is this?

    7. Re:When do we switch to OpenBSD? by Z00L00K · · Score: 2

      Segmentation of networks is what's needed, I hope that companies and other organizations starts to learn that having a single internal net is a hazard.

      This is standard in the military - segmented nets, "washing" computers for USB drives etc.

      --
      If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    8. Re:When do we switch to OpenBSD? by iCEBaLM · · Score: 1

      The issue is not the technology, it's humanity. No matter how many warnings you give people, no matter how many times you tell them "THIS IS REALLY BAD, DO NOT ALLOW THIS!" they will just click OK, and in most cases after not even reading the warning.

      The problem is software has been crying wolf with inconsequential security warnings: Yeah, I get it, the SSL cert I'm using is self signed. User Account Control, and the MacOS password prompt, pops up for every little OS change, I really do trust the RDP/SSH computer I'm connecting to. No, my computer doesn't have a virus you shitty clickbait ad.

      Users have become desensitized to security warnings, and ransomware is just the next evolution of this.

    9. Re:When do we switch to OpenBSD? by Dutch+Gun · · Score: 1

      The computer doesn't know or care who its users are - you're just a username and password. If you don't mind security, sooner or later, some hacker will be its user, not you.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    10. Re:When do we switch to OpenBSD? by XparXnoiaX · · Score: 2

      It's why we need full and embarrassing disclosure, to motivate companies to take security seriously.

      When companies start failing because of lack of security, then we will see them take it seriously. Not before.

      --
      Irresponsible disclosure is responsible
    11. Re:When do we switch to OpenBSD? by WaffleMonster · · Score: 1

      I'm reading Andrew Ginter's book on SCADA security right now and reflecting on the insanity that there are SCADA systems, of all programming, being written on Windows, at all. There's one place the OpenBSD suggestion is quite serious. But even "OpenBSD" is just a buzzword unless you run your operations with security on your mind at all times. Schnier reduces this "mindfulness" argument to "read your logs", said it in three words.

      I think it is interesting the "lessons" people chose to extract from events.

    12. Re:When do we switch to OpenBSD? by Anne+Thwacks · · Score: 2
      So, for a backup to really help, it has to carefully separate code and data

      You don't backup the code anyway - its much faster to reinstall from source. I can reinstall OpenBSD and the relevant packages in under an hour. (Yes, I have tried). It helps to keep a script to reinstall all required packages. A tape restore would take 2 1/2 hours. Of course, you may need to do that anyway if the data is compromised. (I assume the disk backups are compromised - if not, obviously it would be quicker, and less data lost to restore them).

      These attacks need to be stopped before they happen, not recovered from.
      I say Redmond should be nuked from high orbit - its the only way to be sure!

      --
      Sent from my ASR33 using ASCII
    13. Re:When do we switch to OpenBSD? by wjcofkc · · Score: 1

      If we moved to OpenBSD en-mass then we would only discover is a much a problem as everything else in its own ways. That is a good book though and yes I do use OpenBSD. Truth of the matter is, we need a radical new paradigm in computer that neither one of us can think of.

      --
      Brought to you by Carl's Junior.
    14. Re:When do we switch to OpenBSD? by AHuxley · · Score: 1

      Re "but it is very reasonable to have the entire system on its own VPN with NO other ports open."
      The idea of all this remote automation was to remove the need for layers of staff at every location.
      A few skilled engineers can keep a networked system working all day with another set of workers for repairs.
      If too many new staff are hired to watch computers or run the network when the computers fail they might unionise.
      Think of all the wages and over time, extra pay and holidays that will have to be covered for local staff.
      Just let some contractors in to clean up the computers and it'd all good again.
      The contractors can even network in from different states or other cities to fix issues, thats how well designed the network are....

      --
      Domestic spying is now "Benign Information Gathering"
    15. Re:When do we switch to OpenBSD? by RhettLivingston · · Score: 1

      Exactly. Every service on its own net. But for the sake of cost, I'm simply saying it is just as good to virtually segment it using a VPN and closing every other port.

    16. Re:When do we switch to OpenBSD? by fisted · · Score: 1

      For a "closed-world" system like some city transport, running a defined set of programs that doesn't change all the time, one could feasibly get some actual security with a little hardware support, TPMish.

  3. Re:Enough! by Anonymous Coward · · Score: 1

    I assume you're being sarcastic. In my mind, in a story like this, who perpetrated the hack is secondary at best. If we're going to trust important infrastructure to computer systems at some point we're going to have to figure out how to engineer them in a secure fashion. Take away the ability of _any_ enemy actor to assume control. Do we even know how to do that? If we know how to do that, why wasn't it done here? Why do we keep seeing similar stories all over the place? Perhaps the cost of creating such a system is not well understood? Or maybe it's understood, but those who are charged to create such systems are underqualified? I'd love to see discussion about that. Who created this system? How exactly (as far as information is available anyways) was it comprimised? What decisions caused the opportunity for comprimise, and why were those decisions made?

  4. likely over-reaction. by nimbius · · Score: 5, Insightful

    disclosure: i worked as a contractor for LA Metro.
     
     

    its arrival-time screens just displayed the message "You Hacked, ALL Data Encrypted"

    not a hard feat to pull off. the data thats shown on these screens is either dynamically generated by track signal data thats processed through SCADA and into a windows system, or you can issue an override screen for construction/etc...removing this screen should not be hard.

    and all the rides were free

    there is no magic button to make all rides free centrally. This was likely done by Muni as a last ditch effort because their card transaction databases were offline or the system that handles accounting for this database was offline due to the hack. Muni simply put their turnstiles into bypass mode and sent their fare enforcement officers home for the day. it means when they run their fare-jump report for the month, theyll have to adjust for the days they had open fare points.

    "The transit agency has no idea who is behind it, or what the hackers are demanding in return,"

    nothing. chances are great they didnt expect to get this far. its possible the warning on muni transit screens is a side-effect of a wallpaper or start screen that machines are now forced into depending on what model of annunciation system they purchased. if thats the case, reimaging the screens will take 2-3 hours and can all be done centrally. as for the accounting database for oyster/muni cards, thats an easy restore from backup or calling transactions back from their VAN provider (value added networks, generally operated by IBM or Cisco.)

    as for people worrying about getting paid, this happens a lot. ive once shut down live map systems on a handful of busses to upgrade the video drivers, and by the end of the day there was a rumor spreading that the payroll department was hacked. Drivers/operators are not brilliant minds.

    --
    Good people go to bed earlier.
  5. They're heroes by Anonymous Coward · · Score: 1

    I pay taxes ***OUT THE FUCKING NOSE*** in San Francisco, so the idea of **PAYING** for **PUBLIC** transportation is anathema to me.

    I've been riding free for the past two days and I **salute the persons responsible for this***.

    1. Re:They're heroes by demonlapin · · Score: 1

      Hope you'll be happy when they shut the whole thing down. You may pay a lot of taxes; I don't know. But taxes alone don't cover the cost of the public transit.

  6. The real crime by BlueCoder · · Score: 1

    I don't endorse this sort of thing but all your IT people told you it was going to happen.

    They told you the the days of living with buggy security and security through obscurity are over and that you needed to replace your equipment/system/infrastructure (which would have cost a lot of money) and you didn't do it.

    I guarantee you at least one person quit or was fired.

    Voila.. you get what you paid for.

  7. In Soviet Springfield... by SeaFox · · Score: 2

    BART gets pranked.

  8. calling commander adama by goombah99 · · Score: 1

    get everything off the net for starters including vpns.. even that doesn't prevent airgaps from being bridged but its a good start.

    --
    Some drink at the fountain of knowledge. Others just gargle.
    1. Re:calling commander adama by goombah99 · · Score: 1

      yee haw

      --
      Some drink at the fountain of knowledge. Others just gargle.
  9. Re:Enough! by CaptainDork · · Score: 2

    This.

    It's a goddam computer!

    This crap about encrypting every file on board should not be allowed without two-level authentication.

    A fucking computer knows when commands are coming from a program or initiated by a keyboard.

    This is like burglary when there are no locks on the doors.

    --
    It little behooves the best of us to comment on the rest of us.
  10. Simple solution by goombah99 · · Score: 1

    Hook the fare metering computers to the deadman's switch on the ICBM launch system. That way if the pesky russians hack our subway fare system, the nukes launch. They won't do that more than once!

    --
    Some drink at the fountain of knowledge. Others just gargle.
  11. Beyond that, fragile overall by raymorris · · Score: 4, Interesting

    Even beyond that, systems that can be so completely broken are typically fragile systems, systems that break in ordinary use. As an example, here's a standard SQL injection, which was present all through a system I worked on recently:

    SET lastname='$FORM_LASTNAME'

    Sure that can be leveraged by an attacker, but what happens when the user's last name is O'Reilly? O'Reilly can't sign up for the service.

    That example is typical. Code that's easily hacked is fragile, poor quality code in general, in most cases. Fixing security isn't JUST fixing security. Code that can't be broken is code that doesn't break.

    1. Re:Beyond that, fragile overall by phantomfive · · Score: 1

      Well said.

      --
      "First they came for the slanderers and i said nothing."
    2. Re:Beyond that, fragile overall by TechyImmigrant · · Score: 1

      Code like that would work if the language was designed in a way to keep data as data and language as language.

      If someone's name was Johnny;); drop table munidata;-- that is what should end up in last name. The language should be smart enough to not get confused about this. There are many libraries that float around to address this very problem through elaborate quoting or sanitation but really it's the adherence to SQL and non type safe languages and APIs that is to blame.
         

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    3. Re:Beyond that, fragile overall by Anonymous Coward · · Score: 1

      It's always been easier to break something rather than create something. Nobody has created a mass produced and implemented system of any type that is immune to hacking. The most popular OS's such as Windows, OSX, and Android are still all vulnerable to malicious hacking. Of course the biggest attack vector in these OS's are the users with poor system administrators coming in a close second. You can make a pretty secure system and then have all that security bypassed by poor firewall management, system administrators who think running every application under admin credentials helps stream line support, and of course the developers who are not as smart as they think they are who leave gaping security holes in their applications.

      And the mobile platforms are ridiculously easy to compromise due to people blindly downloading the newest and coolest apps that catch their attention. Mobile hardware and software systems put release dates way ahead of any security considerations. The break neck pace of mobile platform development mirrors the early development of the desktop and early internet focused platforms. Grabbing market share in the rapidly advancing technology industry was more important than making sure the products were secure or even bug free. After all the general public knows that software patches are the norm.
      Just because a mobile app store scans the apps before making them available for downloading does not provide any real protection.

      Some of the biggest cyber attacks didn't even require an outside network connection in order to be launched. I am pretty sure the Iranians did not have internet connectivity in their centrifuge lab. A lot of the most dangerous cyber intrusions require physical access to the machine you want to compromise and for state level security and intelligence services this is really not that hard to do. Physical access to data centers, network conduits of all types, cell phone towers, and even satellites can be accessed when necessary.

      Can secure applications be created? Maybe. The tradeoff would mean longer software and hardware development cycles and all the associated expense that would entail. Any attempt at creating an alternative to the current internet infrastructure is a non-starter because of the cost and possible service disruptions such a project could create and even then the alternative could turn out to be just as vulnerable as the current system. For those worried about their personal privacy and security when using the internet there are plenty of tools available to ease your mind. But also keep in mind if you some how come to the attention of any state security agency you are toast. In the US the ruckus over the NSA spying on it's citizens is really a poor argument. The government can collect all the data in the world but it is essentially useless to the domestic and foreign security services. One of the early Snowden documents included an assessment by the NSA that bulk data collection of internet traffic was a waste of time and the exploratory attempts at collecting this amount of data was cost prohibitive. What the security agencies like the NSA do have is the necessary tool set needed when targeting specific people or groups they are interested in. The tools and cyber assets available to them for foreign counter intelligence operations is also formidable. I find it strange that you only hear about Russia or China infiltrating US systems but you never hear Russia and China making the same claims against the US. So what's going on? Is the US is not conducting cyber operations against Russia and China? Is the US running these type of operations and are so good at it that China and Russia cannot even find the smallest example to use in their counter accusations? Hell, they have not even found the elusive and mythical backdoor into Windows that everyone has been searching for. In recent times there has been a lot of talk about the decline of the Yanks on the world stage but that is a dangerous assumption and tends to overlook that the US has purposely

    4. Re:Beyond that, fragile overall by hawguy · · Score: 1

      Even beyond that, systems that can be so completely broken are typically fragile systems, systems that break in ordinary use. As an example, here's a standard SQL injection, which was present all through a system I worked on recently:

      SET lastname='$FORM_LASTNAME'

      Sure that can be leveraged by an attacker, but what happens when the user's last name is O'Reilly? O'Reilly can't sign up for the service.

      That example is typical. Code that's easily hacked is fragile, poor quality code in general, in most cases. Fixing security isn't JUST fixing security. Code that can't be broken is code that doesn't break.

      Even worse, what if his name was "Robert'); DROP TABLE Students; --"?

    5. Re:Beyond that, fragile overall by CByrd17 · · Score: 1

      Little Bobby Tables!!

    6. Re:Beyond that, fragile overall by eionmac · · Score: 1

      Likewise a UK major supermarket cannot take two part names, e.g de Gan or van Holst or mac Donald or O'Reilly. After much correspondence. I just did not sign up equals lost customer
      Eion Mac Donald (English form) [ I just forget the possibility of Gaelic spelling in the system!]

      --
      Regards Eion MacDonald
    7. Re: Beyond that, fragile overall by TechyImmigrant · · Score: 1

      Going on further, the query language would not be Turing complete. It would have formally decidable behavior and it would be possible to formally (and easily) show that the only operations expressible over the channel are in a permitted set.

      I developed a CA request protocol along those lines. So the attack surface of the CA interface was greatly reduced and inconsistencies could be easily detected.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
  12. Re:Enough! by Anonymous Coward · · Score: 1

    You would have to be dumb like a rock to think Russia did this. What would the Kremlin gain from making people in San Francisco ride the public transit for free? And even if there was something to gain from it, why do you assume they would do it?

    No foreigner would write "You hacked", no matter how poor their English is. This is just a false-flag to whip up anger, and it works great when the target is people with tiny brains such as yourself.

  13. Exposed our jugular veins to predators by Catbeller · · Score: 2

    I don't care how clever you all think you are, you cannot design a system that cannot be hacked.
    We've gone far too far, hooking up control and command to the internet. We did it to fire people and save money, or at least divert the money once given to ticket takers to computer companies.
    So, this is what the future is.

    1. Re:Exposed our jugular veins to predators by Stonefish · · Score: 3, Insightful

      You're flat out wrong. Provably secure system exist and have existed for decades. Go to, or go back to Uni and learn a little. The fact that it's much cheaper to develop systems which aren't is a design choice. The people making those design choices should be held accountable for the decisions, no ifs, no buts.
      Heads on sticks is the answer, who was responsible for implementing this system on Windows? Who was responsible for not patching the system? and who was the clown that provided vectors from the Internet to this system?

    2. Re:Exposed our jugular veins to predators by aaarrrgggh · · Score: 1

      Yes and no. There are ways to secure things, it is just hard. It also makes it an order of magnitude more difficult to have enterprise resource management/planning systems that work and improve efficiency.

      Not necessarily bad things.

      But, things like online banking will destroy us.

  14. Re:Enough! by Anonymous Coward · · Score: 5, Funny

    No foreigner would write "You hacked", no matter how poor their English is.

    All your bus are belong to us

  15. SF...hmmm by HiThere · · Score: 2, Insightful

    Isn't this the place that arrested its systems administrator because he wanted to keep the system password secret?

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.
    1. Re:SF...hmmm by drinkypoo · · Score: 4, Interesting

      Isn't this the place that arrested its systems administrator because he wanted to keep the system password secret?

      Yes. He insisted on doing his job to the letter to the very end and they boned him for it. Like a fish. He played Ahab and forgot to let go.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  16. Re:The stockholders wouldn't like it. by HornWumpus · · Score: 1

    So you're saying this shouldn't happen to non-profits, governments and NGAs?

    Hint: this just happened to BART. Quit knee jerking.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  17. Re:PLACE YOUR BETS - by ASDFnz · · Score: 1

    Which crypto-currency will they use?
    I'm thinking Bitcoin.

    Quite likely, the other crypto currencies don't really measure up for anything other than novelty use.

  18. hacked screens should have read by Anonymous Coward · · Score: 3, Funny

    "All your bus are belong to us"

  19. Re: The stockholders wouldn't like it. by barc0001 · · Score: 1

    Public transport in North America is chronically underfunded. So "do it cheaper" is definitely a contributing factor.

  20. Sad answer: never, and it's getting worse by SuperKendall · · Score: 1

    When the secretary of state is allowed to have a private email server located in someone's closet across the country, and not only do no consequences arise but much of the computer industry says that is perfectly fine - at that point how can you possibly think that anyone will take computer security seriously from that point on?

    I am not saying this to troll; I am saying this is the gloomy reality of the situation, and I have given up on the computer industry as a whole taking security seriously.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  21. Re:Enough! by TechyImmigrant · · Score: 1

    Why would we think it is targeted? It could well be just a standard ransomware email that found a soft squishy prey in the form of MUNI.

    --
    I should use this sig to advertise my book ISBN-13 : 978-1501515132.
  22. Re:You're not safe from hackers... by flyingfsck · · Score: 1

    So far, I have not seen Mormon Jihads, Mormon Caliphates and Mormon mass beheadings. So I think that you or someone your read are exagerating just a wee little bit regarding Mormons...

    --
    Excuse me, but please get off my Pennisetum Clandestinum, eh!
  23. Re:Enough! by Tough+Love · · Score: 1

    Actually, this is the special corner of hell where people go to be punished for being stupid enough to rely on Microsoft.

    --
    When all you have is a hammer, every problem starts to look like a thumb.
  24. Re:Enough! by CaptainDork · · Score: 1
    --
    It little behooves the best of us to comment on the rest of us.
  25. Re:You're not safe from hackers... by drinkypoo · · Score: 1

    The "Inquisition" was done in self defense.

    Why are you making me punch you?

    --
    "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
  26. Re:Enough! by ZenShadow · · Score: 3

    And I had to run out of mod points NOW?!

    --
    -- sigs cause cancer.
  27. Re:Enough! by AHuxley · · Score: 1

    Think of the clean up overtime.
    Hours, days, weeks, months of trying to find and remove every last trace of deep system alterations.
    If anyone asks about the clean up budget, mention its complex, has a foreign aspect thats under investigation, and has the US gov interested.
    Even "standard ransomware" might have some international code in it...

    --
    Domestic spying is now "Benign Information Gathering"
  28. Re:Fix this sh#t by hambone142 · · Score: 1

    "You hacked" is rather broken English so I'd suspect it's out of our sphere of influence.

  29. disclosure: i worked as a contractor for LA Metro. by khz6955 · · Score: 1

    disclosure: i worked as a contractor for LA Metro

    What platform does the backend system run on. What desktop application is used to access the backend system?

  30. Re:Enough! by duke_cheetah2003 · · Score: 1

    It's a goddam computer!

    Actually you're wrong. It's not the computer's fault. It's just doing what that thing between the keyboard and the chair told it to do. You need to train people how to not open email attachments. I'm frankly shocked idiots continue to fall for this shit.

    In my opinion, you actually have to be actively STUPID to find yourself a virus or ransomware. They don't just leap into your computer magically, people open malicious stuff, they're stupid. ACTIVELY stupid.

    This is like burglary when there are no locks on the doors.

    No it's not at all like that. It's leaving your door wide open and leaving the key for anyone to pick up. Educate end-users, period. Show them how the door and lock works.

  31. Re:Enough! by CaptainDork · · Score: 2

    Unlike you, I'm a user advocate.

    It's our goddam computers. Our coworkers just want to do their job.

    We are on the expense side of they ledger and they make the money.

    Blaming users is useless as tits on a boar.

    How about we geniuses do our job and block this nonsense?

    --
    It little behooves the best of us to comment on the rest of us.
  32. All it takes... by Whatchamacallit · · Score: 1

    All it takes is one moron to click a phishing email link, executing the malware. Apparently, someone with privileges clicked the link. As in someone with enough access to production systems to infect the entire network. An IT worker got infected and using that IT workers user account the entire system was infected.

    This is why those who are serious about security do annoying things like make IT workers use a different account with admin privileges that cannot actually be logged on directly but can execute processes with privilege. Needing to checkout a new password for that account daily and logging all usage of that account. Also removing local admin rights from the IT workers primary logon account. Because outsourced and low paid staff are morons. You know who gets infected the most in corporate America? It's those H1B1 Visa workers who can't afford their own computers so they take the work laptop home and surf sites back in India and Pakistan where many systems are infected.

    Serious security means many layers of protection, deep packet analysis, cloud proxy that can decrypt SSL, endpoint analysis, etc., etc. Disaster Recovery is very important, there needs to be a DR SAN/NAS that is mirrored and switchable. Once you get the infection under control and confirm no more ransomware is spreading you flip from production to DR and thereby recover your data instantly. Backup critical systems as well. All this is not enough if you don't train your employees to not do stupid things like click phishing emails, download unapproved software, plug in a USB drive found in the parking lot, and give their password to a total stranger for a chocolate bar.

  33. Re:Enough! by TechyImmigrant · · Score: 1

    So an inside job?

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  34. Re:You're not safe from hackers... by drinkypoo · · Score: 1

    So far, I have not seen Mormon Jihads, Mormon Caliphates and Mormon mass beheadings.

    No, but there was at least one Mormon Massacre. Presumably they haven't organized one of those in some time.

    To be honest though, I have no more problem with Mormons than with any other large, illogically-named group of people who think they get a free pass on bad behavior. Some of them are quite nice. They are pretty much completely patriarchal and do have a distinct problem with misogyny, which does not make them unique among the religious but which is a bit troubling.

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  35. Re:You're not safe from hackers... by Frobnicator · · Score: 1

    Read "A Study in Scarlet".

    I have. Both parts are works of fiction. Arthur Conan Doyle became quite famous for his fiction. His fictional story about a bunch of mis-named religious people -- people who had an extermination order for practicing religion in a country that prides itself on freedom of religion -- was an interesting read, but it was clearly fiction just as much as Holmes was fiction.

    (Although to be fair, I imagine some people think Sherlock Holmes was a real life character and perhaps may think Doyle's other fiction works are factual, too.)

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  36. Re:Enough! by hawguy · · Score: 1

    It's a goddam computer!

    Actually you're wrong. It's not the computer's fault. It's just doing what that thing between the keyboard and the chair told it to do. You need to train people how to not open email attachments. I'm frankly shocked idiots continue to fall for this shit.

    Rather than making it more difficult for humans to use computers, why isn't the right thing to do: Train computers to stop being infected by someone opening attachments? Sandboxes have been around for years, and with hardware VM support, sandboxes can be entirely virtualized with little effect on performance.

    I send and receive documents and spreadsheets with external users all the time - are you saying that I should just go back to 1990 era plain text emails because computers can't be trusted?

  37. Re:Enough! by gl4ss · · Score: 1

    if your computer is responsible for billing of the entire san fransisco transit system, yeah perhaps you should go back to 1990 era plain text emails.

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  38. Re: Enough! by TheRaven64 · · Score: 1

    So, since around the last time these systems were updated then?

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  39. Re:Enough! by TheRaven64 · · Score: 1

    The fact that you'd even consider Apple to be an alternative in the embedded space lets us know that you have no idea what you're talking about. There are half a dozen players here that would make sense, but a consumer hardware vendor shouldn't be anywhere near the list.

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  40. Re:Enough! by CaptainDork · · Score: 1

    Interesting.

    I've administered a full house of server-based Apple shit.

    #AppleLivesMatter

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  41. "Putting all your eggs in one basket." by Neuronwelder · · Score: 1

    When will this world ever learn that you just don't rely on one system. You have a backup system, consisting of paper, people, and phones. Our single dependency on the Web is showing again!!

  42. Re:Enough! by Narcocide · · Score: 1

    Well, I know how to do it. I just can't get anyone to believe me, because much higher-paid corporations (Oracle, IBM, Microsoft) regularly fail at it even when paid millions.

  43. Re:Enough! by Narcocide · · Score: 1

    OpenBSD is pretty good. Way fewer default security holes historically, as well as fewer fundamentally-insecure features that the design of the system's basic functionality relies on.

  44. Re:Did cavemen do this? by Narcocide · · Score: 1

    I actually agree. If it was written "Your hacked" though I wouldn't be so sure.

  45. Re:Enough! by CaptainDork · · Score: 1

    OpenBSD is useless as tits on a boar to people who don't know what the simple Sam Hill you're talking about.

    Windows or Mac.

    That's all consumers/workforce know anything about.

    Where's OpenBSD here?

    [graph of market share]

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