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Alexa and Google Assistant Have a Problem: People Aren't Sticking With Voice Apps They Try (recode.net)

Amazon Echo and Google Home were the breakaway hits of the holiday shopping season. But both devices -- and the voice technologies that power them -- have some major hurdles to overcome if they want to keep both consumers and software developers engaged. From a report on Recode: That's one of the big takeaways from a new report that an industry startup, VoiceLabs, released on Monday. For starters, 69 percent of the 7,000-plus Alexa "Skills" -- voice apps, if you will -- have zero or one customer review, signaling low usage. What's more, when developers for Alexa and its competitor, Google Assistant, do get someone to enable a voice app, there's only a 3 percent chance, on average, that the person will be an active user by week 2, according to the report. (There are outliers that have week 2 retention rates of more than 20 percent.) For comparison's sake, Android and iOS apps have average retention rates of 13 percent and 11 percent, respectively, one week after first use. "There are lots of [voice] apps out there, but they are zombie apps," VoiceLabs co-founder Adam Marchick said in an interview.

210 comments

  1. Energy by InfiniteZero · · Score: 2, Funny

    It's simple physics. Voice requires more energy than a few taps on the screen.

    1. Re:Energy by SeaFox · · Score: 5, Insightful

      It can also require you to be careful how you pronounce the request, and the exact phrasing you use. The devices may advertise themselves as "natural language" interaction, but understanding a phrase when pauses for commas and such come into play, or overcoming the speaker's personal accent or speech issues isn't that easy..

    2. Re:Energy by ZecretZquirrel · · Score: 4, Funny

      They also require a level of privacy that your finger does not.

    3. Re:Energy by Anonymous Coward · · Score: 1

      No guy wants his wife to know he's searching for pussy grabbing porn.

    4. Re:Energy by jellomizer · · Score: 4, Insightful

      Not energy. But privacy and respect for others. Voice interface is popular in TV because it help move the plot. But in real life like translucent displays. Even with technology working perfectly just get in the way of civil life.

      --
      If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    5. Re:Energy by suso · · Score: 4, Interesting

      No its not that. Voice apps require you to remember the keyword used to trigger them. On my Echo, I can't remember all the special keyword phrases and grammar I have to use to trigger an app.

      I've found that the Echo is very useful for one unexpected thing: Kitchen timers. We cook a lot and being able to set and check timers hands free is invaluable. But the way you activate a timer is integrated into the system and very straight forward.

    6. Re:Energy by NIGGERpenisbestPENIS · · Score: 1

      No guy wants his wife to know he's searching for pussy grabbing porn.

      Depends on the wife. Some will be glad to enjoy it with you!

      --
      The best is simply the best.
    7. Re:Energy by Anonymous Coward · · Score: 0

      It can also require you to be careful how you pronounce the request, and the exact phrasing you use.

      I couldn't live without my car's voice controls, which let me control damned near everything.

      Conversely, I have to live without them every goddamned time I get a cold or if I'm driving on an overly shit road with a lot of noise.

    8. Re:Energy by Maxo-Texas · · Score: 1

      It's lost a lot of ground on Dragon Dictate (which I could use to play everquest for long periods).

      The inability to put in paragraph marks, delete words, and the loss of my profile as I change to a new device (why???) plus a complete lack of documentation are all factors.

      I had things working pretty well on my last phone and now on my new phone my voice typing has gone all to hell.

      Voice typing saves a TON of wear on your thumbs, hands, wrists, and shoulders.

      You may not realize it when you are younger but when your fingers turn numb or you are in so much pain that you are reduced to tears, you'll come to appreciate voice.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    9. Re:Energy by Maxo-Texas · · Score: 1

      And as others say, for obvious things it's useful.

      I use it a lot for weather, stocks, and so on.

      My bud uses it a lot for controlling lights.

      99% accuracy isn't good enough tho. it needs to be 99.99%.

      99% is just accurate enough to get you trusting it before it backstabs you.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    10. Re:Energy by Anonymous Coward · · Score: 0

      I'm more concerned about the spyware factor and how likely it can be turned against you.

    11. Re:Energy by HornWumpus · · Score: 1

      Wash your finger after. Or find less stinky pussy.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
    12. Re: Energy by Anonymous Coward · · Score: 0

      Never thought I would see pussy grabbing advice on /.

    13. Re:Energy by Anonymous Coward · · Score: 0

      Obviously neither of you have these devices. These comments are not the issue at all, the issue is I dont want 15 different cat fact apps, bad joke apps, or any number of BS apps that are absolutely useless. In fact, Im not sure if there is a single app worth a damn on the whole environment. If there are such apps, they are apps designed to take your money, like a order dominoes app, or get more toilet paper app.

      Despite the huge positive response to Alexa (Echo) she barely functions as any sort of information terminal (My android phone is so much better) mostly just telling you that she "dosnt understand the question". Here is a recent one: " who directed John Wick?" I think she responded with movie times for new movies... Great work. I have been extremely disappointed in her functionality, BUT - in the kitchen, for simple math, timers and such, she is very helpful. Music works okay. Just dont try to navigate pandora or anything. Mostly she plays whatever the hell she wants. Lets not mention that the phone app is mandatory part of the functionality. Alexa is basically a mic/speaker for my phone app. Terrible.

      I still use her to turn on and off smart home features. I can even use her commands through my security camera. I dont regret the purchase, but the public is misinformed as to what this thing can and wont do.

    14. Re:Energy by Anonymous Coward · · Score: 0

      sorry you dont have the alexa / google home devices. Im sure you have voice apps on your phone.

    15. Re: Energy by Anonymous Coward · · Score: 1

      Oh, don't worry, they're not speaking from experience...

    16. Re:Energy by brantondaveperson · · Score: 1

      I don't even use voice control in social interactions, I just poke people until they understand.

    17. Re:Energy by Anonymous Coward · · Score: 0

      That...sounds like more than an age thing.

    18. Re:Energy by Anonymous Coward · · Score: 0

      I need the voice app because I never know where my finger has been...

    19. Re:Energy by gl4ss · · Score: 1

      yeah voice use is an accessability thing.

      i'm sure everyone with broken hands, paralysis, tremors and whatever appreciates voice interfaces - however the point is that then you are using a secondary interface because you can't use the better interface because of reasons.

      which doesn't really mean that it's a better interface - after all it's a secondary one.

      and frankly I'd have to disagree of typing being the cause of the wear and tear... it's just as likely your hands would be hurting even if you hadn't typed messages before.

      consequently, blind people appreciate accessibility features as well - which is kind of a poopy situation as well since smartphones from 2003 had better blind user support than modern phones and the apps made for them.

      --
      world was created 5 seconds before this post as it is.
    20. Re:Energy by Maxo-Texas · · Score: 2

      Nope. I treated hundreds of people who were (and are) messed up from typing and mousing for a living. And I've also fixed them when they had tablet neck (from hanging their head over the tablet), and messed up shoulders, and messed up thumbs and fingers (from texting.)

      There are entire manuals for my practice that have techniques to fix specific problems from specific activities and I train regularly to find new methods.

      If you over use a tiny muscle- it will go into spasm. And in many cases, guarding will cause a cascade across related muscles.

      Another poster said it was age and that is partially true. But I've had clients who were in their young 20's who were in severe pain from overuse. If it's bad enough that I can't fix it- then they go to the doctor and it takes a shot to fix it (and each subsequent shot is less effective so you have a lifetime limit on how many times that will work).

      When we are young we have excess capacity, we haven't calcified yet, and we heal quickly when we do damage ourselves.

      In the rare case that it really is carpal tunnel, you really need to back off or get surgery (tho if you keep abusing it, it will come back in a year or two). But in many cases, it's simply that part of a muscle seized up. our muscles are meant to be contracted and released. They are not meant to be held contracted for long periods of time. One of the crazy injuries i encounter is cell phone arm. Just from holding a cell phone up to your ear for too long. Can cause a knot in your lower bicep that won't let go.

      --
      She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    21. Re:Energy by Mouldy · · Score: 2

      Even then it gets mixed up between timers and alarms. Eg,

      Me: "Alexa, set an timer for 10 minutes"
      Alexa: ..sets a timer that will beep in 10 minutes
      Me: "Alexa, how long is left on the timer"
      Alexa: "10 minutes"

      Seems fine. But if you do;
      Me: "Alexa, set an alarm for 10 minutes"
      Alexa: ...sets a timer that will beep in 10 minutes
      Me: "Alexa, how long is left on the alarm"
      Alexa: "There are no alarms set"
      Me" Alexa, how long is left on the timer"
      Alexa: "10 minutes"

      It will set a timer when you say "alarm" in your sentence but it won't be able to read back how long is left using the same keyword.

      The AI capabilities of Alexa have been oversold. There is no underlying AI here that understands alarm and timer to mean the same thing sometimes or different things other times. The limitation is in the programming of the built-in timer & alarm skills; they weren't built with enough sample utterances and therefore makes the user speak Alexa's language rather than Alexa actually understanding speech.

      I find myself using the physical dial on my stove to set timers more often than not because I find it quicker to do that than remember what the exact incantation my echo expects me to say.

      My girlfriend tries to talk to it like a human - because it's advertised as that's how you use it - and she gets frustrated with it;
      Her: "Alexa, what year did beauty and the beast come out"
      Alexa: "Sorry, I didn't understand the question"
      Her: "Alexa, what year did the beauty and the beast film come out"
      Alexa: "Beauty and the beast will be released in March 2017"
      Her: "Not that one, the original"
      ...
      Her: "Alexa, not that one the original"
      Alexa: "Sorry, I didn't understand the question"
      Her: "Alexa, when did the original beauty and the beast film come out"
      Alexa: "Beauty and the beast will be released in March 2017"
      Her: *rage*

      The whole experience is pretty jarring. I think it's going to be a long time before we have a home assistant that's actually helpful & easy to use.

    22. Re:Energy by Anonymous Coward · · Score: 0

      It can also require you to be careful how you pronounce the request

      What do you mean?

      "Computer, initialize sales description language"
      "Initiating self-destruct sequence. 10... 9... 8... 7..."
      "Abort. Abort"
      "No pending aborts to abort".

    23. Re: Energy by Anonymous Coward · · Score: 0

      DId you even read his post? He said he does have them.

    24. Re:Energy by Anonymous Coward · · Score: 0

      Just tried this with Siri and it asked which one and presented six options with dates and whether it was a tv show or movie.

    25. Re:Energy by Anonymous Coward · · Score: 0

      The number of times Google starts calling the wrong person and wont let me cancel before the first ring.... yes I want to call my boss's son at 3AM, yes, of course I do.

  2. voice apps == 3D cinema by Anonymous Coward · · Score: 0

    Only with a quicker downturn

  3. The Problem is Usefulness by Anonymous Coward · · Score: 1

    The problem with these platforms and applications is their usefulness. More specifically: they aren't very useful. These voice-powered applications will be nothing more than a novelty until they can actually do something that would take more than few minutes to do yourself. When I can say from my couch "Alexa, make me a steak, medium rare, and bring me a beer, IPA" and a robot hands me a beer in 1 minute and a plate with a hot steak 18 minutes later, I'll give a shit and I think other consumers will, too.

    1. Re:The Problem is Usefulness by Anonymous Coward · · Score: 0

      I'd only be happy with that if Alexa replied; "You need to stick to salad, fatty and IPAs suck. Try a real beer, bruh"

    2. Re:The Problem is Usefulness by Anonymous Coward · · Score: 0

      Say you're sitting in a cafe/office/bus/train/public street (or even at home with family or friends). Do you really want to start announcing everything to the world in a clear, loud, slow voice?

      "Alexia, buy movie tickets to the 7pm showing at theater y"?
      "Alexia, look up information on this weird rash"??
      "Alexia, buy that book off amazon, my cc number is..."???

      I guess extreme extroverts and the socially indifferent might get a kick out of us, but for everyone else it's just an embarrassing and inconvenient way of doing things you already do.

    3. Re:The Problem is Usefulness by Anonymous Coward · · Score: 0

      Voice AI has a lot to overcome before I see it as useful:
      * It must understand as well as another person - or at least a child is capable of. No repetition, no rephrasing to fit the voice system.
      * No problems because of some background noise, like the neighbour's power saw
      * No problems with me catching a cold - this changes my voice
      * No problems because radio/TV is talking at the same time
      * No problems because TV is running a commercial demonstrating the same voice activated system as you are using at the same time
      * No taking orders from the parrot!
      * No taking orders from the child who recorded your voice when you told Alexa to turn on the x-rated channel
      * No taking orders from burglars. "Alexa, where is the silverware?..."

  4. Shocking! by grasshoppa · · Score: 4, Funny

    Do you mean to tell me that gimmicks have no longevity?

    Craziness.

    --
    Mod me down with all of your hatred and your journey towards the dark side will be complete!
    1. Re: Shocking! by Anonymous Coward · · Score: 0

      Wait, let's make it 3D! People will flock to our doors!

    2. Re: Shocking! by grasshoppa · · Score: 4, Funny

      A voice activated 3D TV with a built in betamax player.

      We'll own the market.

      --
      Mod me down with all of your hatred and your journey towards the dark side will be complete!
    3. Re: Shocking! by Anonymous Coward · · Score: 1

      A voice activated *translucent* 3D TV with a built in betamax player.

    4. Re: Shocking! by Anonymous Coward · · Score: 0

      Now that's just crazy talk.

    5. Re: Shocking! by Anonymous Coward · · Score: 0

      Make it curved, 8K and OLED, and I'm in.

    6. Re: Shocking! by OrangeTide · · Score: 1

      OLED? how old fashion, the cool kids have QLED displays.

      --
      “Common sense is not so common.” — Voltaire
    7. Re: Shocking! by Type44Q · · Score: 1

      Betamax?? I'd greatly prefer DIVX...

    8. Re:Shocking! by jareth-0205 · · Score: 1

      Do you mean to tell me that gimmicks have no longevity?

      Craziness.

      Of course, determining what's the gimmick and what is the Next Big Thing (TM) is the real problem. There were Apple engineers working on the first iPhone that thought the big touchscreen was a gimmick. It's not always clear...

    9. Re: Shocking! by mjwx · · Score: 1

      A voice activated 3D TV with a built in Blu-ray player.

      We'll own the market.

      Fixed that for you.

      Given how even after all this time, DVD is still selling better than Blu-Ray and probably always will until the both have been killed by download or another format.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
  5. Maybe voice activation is overrated? by foxalopex · · Score: 4, Interesting

    I think maybe this problem is due to the novelty effect where it seems really cool to try it out a few times but after a while it doesn't seem like it makes life easier. Let's say you voice activate your lights despite having a light switch. I'm going to guess most of us have the light switch memorized so we'd hit it on and off even without looking or in the dark so changing to a voice activated system would likely slow you down. If you look at systems like Nest, they roughly figure out when you're home or not and then automatically adjust the heat and cooling to suit you. I'm sure the novelty would wear off if you had to tell it every time.

    What they really need is "star trek" like sliding doors when it knows what you need before you even realize it. That would be awesome.

    1. Re: Maybe voice activation is overrated? by Anonymous Coward · · Score: 0

      You mean, like, a butler?

    2. Re:Maybe voice activation is overrated? by Wycliffe · · Score: 1

      I'm going to guess most of us have the light switch memorized so we'd hit it on and off even without looking or in the dark so changing to a voice activated system would likely slow you down.

      The other issue with voice activation is that it is hit or miss. When was the last time you hit a light switch and it decided to not turn on because you didn't hit it just right? I use voice recognition a lot on my phone because it is easier to say "show me the 5 day forecast" than to try to navigate the menus. Most apps are going to be gimmicky. The ones that are quicker and easier than typing though will continue to gain usage. Google could encourage this by allowing users to sort by long term usage rates or at least factoring that into their sorting algorithms.

    3. Re:Maybe voice activation is overrated? by Anonymous Coward · · Score: 0

      I utilize Alexa to manage my home lights via the SmartThings hub. I completely agree with you on managing individual lights with Alexa - very time consuming and annoying, especially when the service doesn't work. Feels like an eternity to just get one bulb on. However, I can manage lights from afar AND i have setup, with a single command, for a grouping of lights to go on at a certain dim rate (or with motion @ a particular time in a part of my house). So, just by saying "Alexa, downstairs night lights on", it turns on (and off the ones i don't want) 8 different lights and dims to 10% - i didn't even spend money on dimmers because i'm using GE Link bulbs that integrate directly to SmartThings.

    4. Re:Maybe voice activation is overrated? by cayenne8 · · Score: 2

      What they really need is "star trek" like sliding doors when it knows what you need before you even realize it. That would be awesome.

      Kind of like those automated doors at the grocery store that automatically open for you??

      ;)

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    5. Re:Maybe voice activation is overrated? by drew_kime · · Score: 1

      What they really need is "star trek" like sliding doors when it knows what you need before you even realize it. That would be awesome.

      Will they make the "shhhh" sound as they open? TAKE MY MONEY!

      --
      Nope, no sig
    6. Re:Maybe voice activation is overrated? by drew_kime · · Score: 1

      I use voice recognition a lot on my phone because it is easier to say "show me the 5 day forecast" than to try to navigate the menus.

      This.

      "OK Google ... what's the weather? ... OK Google ... How's my commute?" Every morning.

      --
      Nope, no sig
    7. Re:Maybe voice activation is overrated? by vanyel · · Score: 1

      There are a few cases where it's really handy - the application I use most is the shopping list: while making stuff in the kitchen and noting I'm running low on something, I just sing out "add this to the shopping list" and it's done. Extremely convenient. I've also started using a dot as my alarm clock as it's easier to speak the time than to juggle the up/down buttons or even "alexa stop" than to groggily find the right button on the clock. I also use it where I don't have an alarm clock, e.g. reading, where I set an alarm to remind me it's time to go to bed (books are the biggest hazard to a full night's sleep!)

      The voice interface is nearly trivial to use - I've written several apps, interfacing to my weather station and solar panels for example, and it's very convenient to "ask my weather station current temperature" or "how much rain we got today". That sort of thing is not going to be common though as you have to have a local server to get to the data.

      The downside is things like my friends have too much fun putting weird things on my shopping list. The first thing I did was disable the ability to order things for just that sort of reason.

    8. Re:Maybe voice activation is overrated? by Anonymous Coward · · Score: 1, Funny

      So you support Putin's botnets winning elections for Trump?

    9. Re:Maybe voice activation is overrated? by Anonymous Coward · · Score: 0

      And google weather doesn't tell me what I want to know any how...
      it's 20 degrees [with a windchill of -20] out, expect snow this afternoon [non-accumulating snow|10 inches of snow in 3 hours].
      Alexa is just as bad... what I want to know about the weather isn't mentioned, just some standard figures that people in southern CA would think to be important but here in the mid-west we need to know how much snow, how much rain, should I expect flooding?

      Alexa at least has the flash briefing which could be good if it were more customizable...

      My actual home automation system is better... input is based on the position of the sun (calculated), when it's behind my neighbor's tree in the evening one set of lights kicks on... when it drops behind their house another one does, keeping that room well lit as the sun goes down. No light sensors, just math, it works amazingly well, and usually turns on just before I get up to turn the lights on manually, except during extremely cloudy days.

    10. Re:Maybe voice activation is overrated? by Anonymous Coward · · Score: 0

      What's actually necessary is a strong enough AI and sensory equipment to be able to interpret human communication accurately.

      Think about what can be done in Star Trek with a good AI driven voice interface. Turning on the lights is a lame use, but instructing the computer to look at data and run a complex analysis or to construct the desired holographic environment is the "real deal". But even simply, day to day usage could be useful. Say, for example:

      "computer, tape Agents of Shield for me, just the new ones" or "computer, put together a list of things I don't have to make my usual dinner party suflet" and have it actually work, consistently? Still a 'toy' usage but we don't even have that level of sophistication yet.

    11. Re:Maybe voice activation is overrated? by drew_kime · · Score: 1

      Yeah, I'd like a bit more detail. For a v 0.1 though, it works easily and consistently, and that's half the battle.

      --
      Nope, no sig
    12. Re:Maybe voice activation is overrated? by AmiMoJo · · Score: 1

      No, the shop doors suck, randomly opening when a plastic bag bows past. The ones on Star Trek have door AI, they watch and anticipate when people are just walking past and when they want to come in.

      Just don't let them get too emotional like the ones on the Heart of Gold.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    13. Re:Maybe voice activation is overrated? by Anonymous Coward · · Score: 0

      I bough an Echo on sale, and the only thing I use it for consistently is turning the lights on or off. Walking in the front door with hands full and saying "Alexa turn living room lights on" and having it just work is nicer than I imagined. Sitting in my recliner, turning on a movie, and asking Alexa to turn off lights is also pretty nice.

      I do use Echo a bit for timers too, but no where near as much as the lights.

    14. Re:Maybe voice activation is overrated? by Anonymous Coward · · Score: 0

      wtf is a suflet?

    15. Re:Maybe voice activation is overrated? by mrchaotica · · Score: 1

      Yep. The doors on Star Trek are literally psychic: a character can run through them, let them close, and then lean against them instead of falling over because they re-opened.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    16. Re:Maybe voice activation is overrated? by Anonymous Coward · · Score: 0

      If you look at systems like Nest, they roughly figure out when you're home or not and then automatically adjust the heat and cooling to suit you. I'm sure the novelty would wear off if you had to tell it every time.

      I don't have Nest but I have a Honeywell that I stopped bothering to program after the first couple years. Not only was it not saving any noticeable amount of money but there were so many comfort issues as oh yeah the heat turned on before we came home or got out of bed but it takes a lot longer to warm up the floors and furniture and such than the air in the house. In the end we just leave it at the same temp all winter long and only use some of the programming in summer for the A/C.

    17. Re:Maybe voice activation is overrated? by Anonymous Coward · · Score: 0

      > What they really need is "star trek" like sliding doors when it knows what you need before you even realize it. That would be awesome.

      no, that's what you need, not what THEY need.

      it would be mega creepy, not awesome

    18. Re:Maybe voice activation is overrated? by tsotha · · Score: 1

      The people are psychic, too. When the door is going to open the just confidently stride through. When a virus takes over the ship (or whatever) and the door won't work the crew smoothly stops in front of it, even if they had no way of knowing it wouldn't open.

    19. Re:Maybe voice activation is overrated? by tsotha · · Score: 1

      BTW, the part about knowing who's going to use the door and who isn't is probably doable with cameras and enough processing power.

    20. Re:Maybe voice activation is overrated? by Anonymous Coward · · Score: 0

      Probably a really bad spelling of "soufflé".

    21. Re:Maybe voice activation is overrated? by JanneM · · Score: 2

      BTW, the part about knowing who's going to use the door and who isn't is probably doable with cameras and enough processing power.

      It is possible, and it has been built. A couple of colleagues in Sweden did just that for one manufacturer, more than fifteen years ago. The idea was to reduce the amount of heat lost from unnecessary door openings in winter, and to a lesser extent from cooling losses in summer.

      It would recognize who was aiming for the door versus those that just walked past. It wasn't fooled by dogs or kids (would open for kids, but not dogs) or things like suitcases or prams. During development they built a version that would only open if you did the Vulcan hand sign thing.

      But it was too expensive. Automatic doors are not a high-margin business - there's many competitors - and the actual savings did not make up for the higher price. The actual energy losses are pretty minimal for most shops, and door openings are usually not in error. Those that have a real problem with it tend to use revolving or double doors already.

      Also, it didn't help that the shops might have needed permission to mount what is effectively a camera pointing out on the street.

      Today the hardware would be cheaper, and cameras are far more acceptable. But from what I heard customer interest would still be small.

      --
      Trust the Computer. The Computer is your friend.
    22. Re:Maybe voice activation is overrated? by 0100010001010011 · · Score: 1

      YMMV: We use our voice activation lights more than we use the switches these days.

      When the kid is a sleep I'll log into the web interface and switch the lights off that way.

    23. Re:Maybe voice activation is overrated? by Anonymous Coward · · Score: 0

      Give him a break, it's a dumb fucking French word that, like most French words, isn't spelled anything like it's pronounced. France and the French people are fine, their language is utter shit.

    24. Re:Maybe voice activation is overrated? by serviscope_minor · · Score: 1

      There are a few cases where it's really handy - the application I use most is the shopping list: while making stuff in the kitchen and noting I'm running low on something, I just sing out "add this to the shopping list" and it's done. Extremely convenient.

      I've got one of those too, but when I sing the out "add this to the shopping list", she replies "no we have 4 packs already because you keep forgetting it's in the OTHER cupboard and why on earth did you just sing that?".

      --
      SJW n. One who posts facts.
    25. Re:Maybe voice activation is overrated? by Wycliffe · · Score: 1

      "computer, tape Agents of Shield for me, just the new ones" or "computer, put together a list of things I don't have to make my usual dinner party suflet" and have it actually work, consistently? Still a 'toy' usage but we don't even have that level of sophistication yet.

      To be able to do arbitrary tasks with any level of accuracy, AI will have to get MUCH MUCH better than it is now. It can barely recognize the words you say. Being able to parse the sentence structure is too hard for current AI and you're talking about it looking in your cupboard and seeing what ingredients are missing. That's full blown android which we've been 30 years away from for the past 50 years with no real progress made not to mention just the robotics portion would be too expensive for most people.

    26. Re:Maybe voice activation is overrated? by hawk · · Score: 1

      >BTW, the part about knowing who's going to use the
      >door and who isn't is probably doable with cameras
      >and enough processing power.

      Rule 1: if it isn't touching the ground, don't open for it . . .

      Side effects would included positive (not opening for drones and birds), and negative (being sued for not opening for the differently gravitationalized, avian-americans, and so forth).

      hawk

    27. Re:Maybe voice activation is overrated? by hawk · · Score: 1

      25 years ago, sheets of forced air were common in Las Vegas grocery stores as a way to leave the cavernous doors open and form *some* barrier to the AC getting out into the desert heat.

      Today, they're rare, generally replaced with automatic or manual doors. When you do see (err, feel) one, it's usually in conjunction with an automatic door.

      hawk

    28. Re:Maybe voice activation is overrated? by Anonymous Coward · · Score: 0

      Did you ever notice, especially on TOS, the doors only opened when people wanted them to? This always bugged me. The characters would walk down a hallway lined with doors and not one door would open. Have the character wish to enter a room and the door would immediately open.

      You also saw this inside rooms. A character would be walking or standing right by a door and it would stay closed. Let the character want to leave the room and the door opens.

      HOW DOES THE DOOR KNOW???

  6. Not surprising, really by EndlessNameless · · Score: 4, Interesting

    We spent decades tweaking the graphical user interface to make it easy and efficient. We have very little interface design experience with voice.

    There is also a latency issue, at least with Google (no personal experience with Amazon, but I assume the same). That processing delay may be small on average, but it is extremely annoying---most especially when the internet is less than perfect, but also when it takes a very long time for no apparent reason.

    Some feedback, like status indicators for internet and background noise may help.

    The interface needs to mature. I don't think I can predict what that will look like. It is already extremely accurate, probably better than a human transciptionist, so this is more of an integration issue than a technical problem.

    --

    ---
    According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
    1. Re:Not surprising, really by thinkwaitfast · · Score: 3, Insightful

      GUIs have been getting worse in the last few years. Sometimes significantly so.

    2. Re:Not surprising, really by Anonymous Coward · · Score: 0

      That's because GUIs plateaued, but people trying to justify their existence still need to justify their existence by "improving" things, and consumers will continue to conflate "new and different" with good... so you get windows 10.

      The voice interface hasn't reached that point yet, so there's still plenty of scope for actual improvement before it reaches the random-changes-for-no-reason stage of maturity.

    3. Re:Not surprising, really by Anonymous Coward · · Score: 0

      Indeed, the desktop GUI was perfected some time in the early 2000s. Since then it's been all downhill. Nowadays, eye candy almost universally takes precedence over usability.

    4. Re:Not surprising, really by Anonymous Coward · · Score: 0

      It began when the hamburger menu started to become ubiquitous.

    5. Re:Not surprising, really by Anonymous Coward · · Score: 0

      As have voice prompts. My grandparents used to have flip phones with voice prompts, and it worked great. It wasn't perfect, but the system was designed to work around its imperfections, and it verified everything it did. Now my grandparents have smartphones with GUIs they can't figure out, and voice prompts that misunderstand them a little less than the flip phones did, but they only work with an active network connection, and that verify nothing, so about a quarter of the time they call the wrong person.

  7. It's because voice apps suck. by BigBuckHunter · · Score: 1

    The issue is that most voice apps suck. For example:

    Me: Set an alarm for 8 PM
    Siri: Calling Dave

    1. Re:It's because voice apps suck. by 93+Escort+Wagon · · Score: 1

      I use Siri for this sort of thing regularly - and in my experience it works pretty well.

      The real problem with voice interfaces, though, is there are very few tasks where using a voice interface is actually faster than just punching it in with your fingers. For me, at least, it's a pretty short list:

      - Setting alarms
      - Setting reminders
      - Playing a specific song or a specific album

      There's one other area where Siri could be theoretically useful - responding to messages while driving. However in my experience Siri has trouble with interpreting words over road noise (likely because I am, in fact, driving a 93 Escort Wagon - not exactly a high-end car). Fortunately I take transit most of the time, so this isn't an issue... and if I am driving, most of the time I choose to ignore messages.

      --
      #DeleteChrome
    2. Re:It's because voice apps suck. by NIGGERpenisbestPENIS · · Score: 1

      The hell? Did you have a dick in your mouth?

      That was funny, particularly in that stand-up comic kind of way. This is what actually deserves a +5 Funny mod. But apparently the crowd here prides themselves on being more ... delicate. They'd rather mod up repetitive memes because that's nice and safe.

      --
      The best is simply the best.
    3. Re:It's because voice apps suck. by AK+Marc · · Score: 1

      When Kinect voice was updated to Cortana, I had the experience he talked about. "Hey Cortana, go home" - "confirm 'turn off'"

    4. Re: It's because voice apps suck. by Anonymous Coward · · Score: 0

      Says the troll with the name Nlggerpenis.

    5. Re:It's because voice apps suck. by RockDoctor · · Score: 1

      and if I am driving, most of the time I choose to ignore messages.

      If you're driving, your phone should be in the back of the car, your rucksack, or some where that you can't see it or reach it without having to stop the vehicle. And if its not, you should be fined and if you're a repeat offender you should lose your driving licence and have your car and phone phone crushed. Together.

      --
      Birds are not dinosaur descendants;birds are dinosaurs, for all useful meanings of "birds", "are" and "dinosaurs"
  8. Not surprising by OneHundredAndTen · · Score: 2, Insightful

    Currently, these so-called "intelligent assistants" are little more than toys. You play with them for a couple of days, they are kind of fun, but then the novelty of the toy wears off. They are OK when it comes to rather specific questions, and all but useless for issues that require a minimum of intelligence.I expect that, one day, they will live up to their name. As of today, they are toys.

    1. Re:Not surprising by Anonymous Coward · · Score: 0

      That's in part because they're hyped as 'AI' when in fact they're not; people hear 'AI' and they think 'human level intelligence and reasoning ability' when what they're getting isn't even as smart as a smart dog. People believe the media (who get it wrong) and movies (which are pure fiction) and have no idea that until we understand how our own brains actually work there will be no such thing as true 'AI', there will only be these pale imitations that are 'learning programs' with a very limited scope and no ability to actually reason.

    2. Re:Not surprising by Oswald+McWeany · · Score: 1

      I think the voice assistants on the phone are. They're funny for a few days looking for easter eggs then they get boring.

      The Amazon Echo and Dot are useful though, especially when you connect them to your home lighting- we've got a few rooms rigged up now. I use it mostly asking what the weather is going to be like, what time is it, what's on my calendar, set an alarm, etc... I get it to convert Farenheit to Centigrade for communicating with folk back home.

      all stuff I can do with my phone, but when I'm home I don't always have my phone on me. It's a nice to be able to just say out loud what you want, and it takes care of it. yes, the kids use it as a toy, asking for jokes and running the "meow meow" app to freak the cats out; but, I use it multiple times a day for real life uses.

      It's certainly not an essential appliance, but it's a nice convenience. I never used the voice assistant on my phone though... what's the point, if I have my phone in my hand, it's quicker to tap.

      --
      "That's the way to do it" - Punch
    3. Re:Not surprising by youngone · · Score: 1

      I never used the voice assistant on my phone though...

      I never have either, although I thought I would when driving. Saying "Hi Galaxy, call Home" seems like a really useful thing to be able to do, but I never have actually done it.

  9. Siri Stop Navigating by Princeofcups · · Score: 4, Interesting

    Of all the possible uses of Siri, "Siri Stop Navigating" when you are trying to pull into a parking lot at your destination and she won't shut up about making a U-turn is about the only use that we've found yet. Voice is great for a minuscule number of real life situations.

    --
    The only thing worse than a Democrat is a Republican.
    1. Re:Siri Stop Navigating by Anonymous Coward · · Score: 0

      My Alexa Dot (which I got free from aws:reinvent) only lights up when someone on TV says something resembling "Alexa."

      I then end up having to issue Alexa a command to "shut down' or "sleep."

      Other than that, I don't have any real use cases for the thing, to be honest.

    2. Re:Siri Stop Navigating by Actually,+I+do+RTFA · · Score: 1

      Also good for setting an alarm and looking up conversions (USD to GBP or miles to km)

      --
      Your ad here. Ask me how!
    3. Re:Siri Stop Navigating by Anonymous Coward · · Score: 0

      It's called "cancel route" and it does work.

  10. When would I use this? by irrational_design · · Score: 4, Insightful

    I am almost never in a place where I would feel comfortable talking aloud to me phone. Should I get up and go somewhere private to talk to my phone, or just stay here and use the screen? Hmm, that is such a tough decision.

    1. Re:When would I use this? by Gilgaron · · Score: 1

      While driving it is almost useful? Over all though it is mostly frustrating with Siri, anyhow. I've not tried any others.

    2. Re:When would I use this? by Anonymous Coward · · Score: 0

      surprisingly, you can whisper almost inaudibly to most phones and voice remotes and it works fine, or at least as well as when you talk in a full normal voice.

    3. Re:When would I use this? by JohnFen · · Score: 4, Insightful

      I am almost never in a place where I would feel comfortable talking aloud to me phone.

      I wish more people felt like you. The number of people talking to their phones in public places is getting annoying, but still not quite as annoying as people who have speaker phone conversations in public.

    4. Re:When would I use this? by cayenne8 · · Score: 3, Funny

      While driving it is almost useful?

      I dunno, I don't mess with the phone in my car, I'm too busy concentrating on driving.....and jamming to what's on the stereo....and trying not to spill my beer.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    5. Re: When would I use this? by Anonymous Coward · · Score: 0

      how about ear piece wondering if thier talking to them selves or you or something else even looking right at you and having a conversation. hehe.

    6. Re:When would I use this? by Anonymous Coward · · Score: 0

      What? That seems oddly specific, and contrary to common behavior now.

      Have you never seen someone on a Bluetooth headset, no companion in sight, nattering away? Happened to me hundreds of times. You often can't see the headset because they are so small. Weirdest location is a laneway beside a grocery store here. It's nothing to see a single pedestrian, often at night, talking away to no one you can see. It's a low traffic area and so the sound carries.

  11. I use voice only for the car. by Anonymous Coward · · Score: 0

    Voice was cool, when I first got Siri but then I don't really use it. My active use of voice tech breaks down into three areas:
    1) In car, my new car has voice hands-free works well to dial etc,
    2) When I want to quickly sent an alarm for a relative time and don't want figure out the time(i.e. 49 minutes from now)
    3) when I walking outside and it is cold use the voice commands to dial from the headset.

  12. Re: by Anonymous Coward · · Score: 0

    Awesome until someone gets hurt and liability is pursued legally. People would look for faults just to cause them and get a legal settlement, even if they get hurt in the process. However, it would be a simpler task than self-driving cars and should cause less bodily harm, so it would ideally appear before self-driving cars are a reality.

  13. Re:Trump? by Anonymous Coward · · Score: 0

    Still trying to find the pussy on Alexa.

  14. Reliability by BradleyUffner · · Score: 5, Insightful

    Voice control is still too unreliable for me. About half the times I try to use it, I end up repeating myself with different variations, trying to get the exact right phrasing it wants. I usually end up having to do it manually anyway. I might as well just skip those step and go right to the finger.

    When it works right the first time, it's like magic, but that is so rare.

    1. Re:Reliability by Weirsbaski · · Score: 5, Funny

      My car uses voice-recognition to pick songs on the MP3 player. One time I told it to play "When I First Kissed You", and it started playing "Two Steps From Hell".

      I think my car is going through a bad break-up with the Chevy down the block.

      --

      I am not a sig.
    2. Re:Reliability by blind+biker · · Score: 1

      My Samsung Galaxy S3 reliably understand about 100% of what I tell it, and that shit includes "etymology of persitalsis", "Diels-Alder reaction", "nucleophilic addition", "ambidextrous handguns", "Albert Camus most important works", "Brahms Hungarian Dances on Youtube", "dielectrophoresis". It's safe to say my phone is smarter than most people ;)

      --
      "The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
    3. Re:Reliability by aicrules · · Score: 1

      Some people just aren't adept at using the mouth and end up resorting to using the finger instead.

    4. Re:Reliability by Anonymous Coward · · Score: 0

      Ah yes, persitalsis, a Latin word that translates roughly to "tall sister who prefers Persil to Tide".

  15. no 'cloudy' here by Anonymous Coward · · Score: 0

    I still remember when talking to inanimate objects carried a very serious diagnosis

    Besides the privacy issues all the "cloud based voice-pattern matching services" represent, honestly hope that this will too go away.

  16. Voice apps are stupid by xtal · · Score: 2

    Voice to text is handy in a bunch of situations now. Mostly when I want to send someone a message when I'm walking or typing. It's sort of neat for appointments, and I use it all the time for setting a timer. ..on my phone.

    Screens and keyboards, or touch devices, are remarkably effective at conveying large amounts of information almost instantly. Voice is not an efficient medium. Do you know why people hate voicemail? Because it's slow and ineffective.

    Voice apps will be the next 3DTV, which should have been clear to everyone wasn't going anywhere. If you have to put on goggles, it might as well be a VR headset..

    In the meantime, I can order from Amazon from my tablet in a few seconds, deal with issues and confirmations, while I'm watching Netflix on my 65" regular 2D TV.

    --
    ..don't panic
  17. Tracking funness by AndyKron · · Score: 1

    Isn't nice to know that everything you do with these things is tracked? Oh ya, and a FUCK APPLE just because.

  18. Ask Alexa to ask *skill* to do something. by Anonymous Coward · · Score: 0

    Some of the lackluster user uptake may have to do with the extra steps to get something from Alexa, particularly when invoking a third party.

    Instead of "give me a fact about bacon" it's "ask bacon facts to give me a bacon fact."

    "Alexa, tell Moby Link to turn the kitchen light on."

    "Alexa, tell OurGroceries to add milk to the shopping list."

    It's not natural language, and good luck when you don't quite get the service name right.

    "Alexa, tell Moby to turn the kitchen light on."
    "I'm not sure I understand the request."
    "Alexa, tell Moby Link to turn the kitchen light on."
    "I cannot find 'Link' by Moby in your Amazon Prime music collection."
    "ALEXA TELL MOBYLINK TO TURN THE @#$%# KITCHEN LIGHT ON."

  19. all your vowels are belong to us by Anonymous Coward · · Score: 0

    can't remember exact command for to us give you back?? tough nougats!!!

    - Chinese knock off of Siri

  20. Cooking by Carcass666 · · Score: 2

    When I am in the kitchen, I use Echo to set timers (very useful), play/change music and do news briefings and stuff like that. Using a touchscreen when you are working with meat or baking is a pain.

    1. Re:Cooking by citylivin · · Score: 2

      sending all your conversations to amazon in the cloud is easier than using your stove timer which is washable?

      what an age to be alive!

      I could get behind smart voice recognition (i loved via voice back in the day), however the fact that it records everything youre saying all the time, and sends that data out to the internet, is extremely creepy! I don't know how people get around that mentally.

      Best not to think about it i guess.

      --
      As a potential lottery winner, I totally support tax cuts for the wealthy
    2. Re:Cooking by Carcass666 · · Score: 2

      It does not record everything that is said all the time. It does listen all the time for keyword recognition, and Amazon (along with Google) store recordings that you can go in and delete, but most people don't. Wired has a pretty decent write-up. Can I prove that Echo doesn't record all speech, even when not activated? I've looked and don't see any outbound traffic when it's not activated. I suppose it could be recording stuff surreptitiously, and sneaking out the compressed voice data it's been recording all day during the brief times it is activated, but that compression would have to be really good.

      Unless you do all your browsing with Tor, and use something like Lavabit for your email, if you do any commerce online, plenty of people know lots about you. Yah, Amazon knows I like to set timers, and I like to ask for the weather and news. It knows that I skip music tracks on Spotify, along with my schizophrenic taste in music. These are the least of my privacy challenges.

      Oh, and my stove, it has one timer at a time, which is limiting when you are dealing with a major meal.

  21. Pro's/Cons by gurps_npc · · Score: 0

    Pros:
    1) Quicker
    2) Don't have to type
    3) Coolness factor (good for looking cool the FIRST time anyone else sees yo do it, after that... dork)

    Cons:
    1) You have an open mike, letting the company spy on everything you say. On a device that also tracks your web browsing and physical location. And you pay THEM for this???
    2) Everyone else can also hear what you say. So it's not just the company, it's everyone else spying on you also.
    3) And they don't want to spy on you, instead you are simply the annoying shmuck making way too much noise.
    3) It actually takes more time, to do than to type (assuming you are a fast typist)

    --
    excitingthingstodo.blogspot.com
  22. The problem is what you consider useful by fyngyrz · · Score: 3, Interesting

    When I can say from my couch "Alexa, make me a steak, medium rare, and bring me a beer, IPA" and a robot hands me a beer in 1 minute and a plate with a hot steak 18 minutes later, I'll give a shit and I think other consumers will, too.

    Reasonable enough. Other than the stock capabilities (weather, time, shopping list, timers, alarms, "what's playing at the movies?", "what's the phone number for Tire-Rama?", oodles of music sent to the theater system), the only third-party capabilities we use regularly are:

    o Adjust the lighting via TP-Link smart plugs
    o Adjust the heating / cooling via Sensi smart thermostat
    o Check Fitbit stats / progress

    Is it worth $49 or so out the door, plus hardware cost for associated devices to be able to do all this without having to otherwise go and do it? Well, it is to us.

    For instance, sitting in the theater, it's either get up, make a 20 foot walk to the light switch, flip the switch, a 20 foot walk back in the dark, and sit down again, or just say "Echo, Turn off the lights." Likewise, when the show is over, it's just "Echo, Turn on the lights."

    But when it'll cook a meal, see it delivered to the table, even see that the dishes are washed... yeah, that's going to be a fine day. At consumer prices, I'd hazard a guess that's still five or six years off.

    --
    I've fallen off your lawn, and I can't get up.
    1. Re:The problem is what you consider useful by Anonymous Coward · · Score: 0

      At consumer prices, I'd hazard a guess that's still five or six decades off.

      FTFY.

      There's no way we'll have sufficient reliable, capable, physical home automation to that level within five or six years, especially at consumer level pricing. McDs barely has something that'll cook your burger on an industrial scale/price.

    2. Re:The problem is what you consider useful by Anonymous Coward · · Score: 0

      Found the 1%-er.

    3. Re:The problem is what you consider useful by mrchaotica · · Score: 4, Insightful

      Wake me up when there's software that runs on my own local server and can do all that without telling Amazon or Google all about my shopping preferences, schedule, movie preferences, lights, heat, and level of fitness.

      --

      "[Regarding the 'cloud,'] ownership was what made America different than Russia." -- Woz

    4. Re:The problem is what you consider useful by Anonymous Coward · · Score: 0

      Nothing fucking funnier than an easier / lazier way to check fitbit stats / progress.

      Hey - how about this - just go the fuck outside.

    5. Re:The problem is what you consider useful by HornWumpus · · Score: 1

      Medium rare...18 minutes?

      Just how thick is that steak? 3+ inches? Nice.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
    6. Re:The problem is what you consider useful by Actually,+I+do+RTFA · · Score: 1

      Why aren't the lights controlled by the theater? It knows the state of media playback...

      --
      Your ad here. Ask me how!
    7. Re:The problem is what you consider useful by Nethead · · Score: 1

      You have to let it rest, ya know.

      --
      -- I have a private email server in my basement.
    8. Re:The problem is what you consider useful by HornWumpus · · Score: 1

      Right, cook on screaming hot grill until it releases on each side, rest another 4. 10 minutes tops. About the body temperature of live cattle in the center. For rare put oil on the grill and serve with a cold center.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
    9. Re:The problem is what you consider useful by fyngyrz · · Score: 1

      It's just engineering, once the smarts are there. Certainly there's no lack of demand. So I expect we'll see it as soon as it is possible, therefore, 5 years or so. Certainly not 5 decades -- that's absurd.

      --
      I've fallen off your lawn, and I can't get up.
    10. Re:The problem is what you consider useful by fyngyrz · · Score: 1

      It was -40 degrees here just a few days ago, and it's not very nice now. And it's icy. And windy. Outside = awful.

      Also -- you know why it's really nice to talk to an exercise measuring device? Because you can do it while you're exercising.

      So how about you take your presumptions and re-evaluate.

      --
      I've fallen off your lawn, and I can't get up.
    11. Re:The problem is what you consider useful by Nethead · · Score: 1

      Cooking last night a 1" rib eye for my daughter, who likes it very rare: Hot pan at 550F, 3 minutes a side and 5 to rest. I like mine done a bit more so 5 minutes a side and about a minute to rest (it smelled so good I couldn't wait.) There was about 4-5 minutes to get the pan to temp on an electric range.

      --
      -- I have a private email server in my basement.
    12. Re:The problem is what you consider useful by 0100010001010011 · · Score: 3, Interesting
    13. Re:The problem is what you consider useful by narcc · · Score: 1

      You're going to be very disappointed...

    14. Re:The problem is what you consider useful by brantondaveperson · · Score: 1

      Just Engineering

      That's right. All that's left is the hardest bit.

    15. Re:The problem is what you consider useful by fyngyrz · · Score: 1

      It only looks hard if you're not an engineer. To an engineer, it just looks like Monday.

      --
      I've fallen off your lawn, and I can't get up.
    16. Re:The problem is what you consider useful by b783719 · · Score: 1

      For instance, sitting in the theater, it's either get up, make a 20 foot walk to the light switch, flip the switch

      You could also click on an app to turn off the light if you are willing to connect the light to Echo.

      Alternative, picking up your smart device and throw it 20ft to the light switch would have also been very effective.

      Not to mention, fire tablet comes in a pack of six.

    17. Re:The problem is what you consider useful by brantondaveperson · · Score: 1

      Let's check back in five years and see how those consumer-level automatic kitchens are going.

    18. Re:The problem is what you consider useful by Anonymous Coward · · Score: 0

      Clap on. Clap off. The clapper.

    19. Re:The problem is what you consider useful by SeaFox · · Score: 1

      Reasonable enough. Other than the stock capabilities (weather, time, shopping list, timers, alarms, "what's playing at the movies?", "what's the phone number for Tire-Rama?", oodles of music sent to the theater system), the only third-party capabilities we use regularly are:

      o Adjust the lighting via TP-Link smart plugs
      o Adjust the heating / cooling via Sensi smart thermostat
      o Check Fitbit stats / progress

      Is it worth $49 or so out the door, plus hardware cost for associated devices to be able to do all this without having to otherwise go and do it? Well, it is to us.

      For instance, sitting in the theater, it's either get up, make a 20 foot walk to the light switch, flip the switch, a 20 foot walk back in the dark, and sit down again, or just say "Echo, Turn off the lights." Likewise, when the show is over, it's just "Echo, Turn on the lights."

      Well, if we ignore the extra hardware needed for lights/thermostat/etc control, I think people don't use these systems much because their full capabilities are not really demonstrated or explained much. Most of the Alexa-related commercials, etc deal with (no surprise) using it to play music from Amazon music and order stuff from Amazon -- so new ways to empty consumer pockets. The Google ones are more cute, but I hate to say maybe they don't get as much traction because people aren't curious enough about the world to feel the need to ask the phone random questions all the time, and when we are we'll automatically open Wikipedia or some other site to check (likely Google's own search page, ironically enough).

      I would use Google Now more if I could scan a nice list of questions and phrases it does understand, and understand well. But I'm not going to sit and ask random things to test what it can do and learn how to "ask it the right way" to get the answer (this also plays into the reason people don't want to use these services in front of other people I think -- it's a bit embarrassing to ask the device something and have it misinterpret your input). When it comes to the easy ones, things like "what's the weather like outside?" I can open the Weather app on my phone in less effort, and get more information for my actions, than using Google Now. The only thing missing is the auditory announcement of the temperature.

    20. Re:The problem is what you consider useful by Anonymous Coward · · Score: 0

      We've been promised robot kitchens for the last 50 years, so another 50 probably isn't too far off the mark.

      Let me guess - you believe we'll have fully autonomous cars by 2020 too?

    21. Re:The problem is what you consider useful by Anonymous Coward · · Score: 0

      Also https://mycroft.ai/ (from the comments on yesterday's story about FSF projects)

    22. Re:The problem is what you consider useful by serviscope_minor · · Score: 1

      For rare put oil on the grill and serve with a cold center.

      That's not rare, that's not even bleu. Rare is low mid 50s (C) in the centre.

      --
      SJW n. One who posts facts.
    23. Re:The problem is what you consider useful by geezer+nerd · · Score: 1

      I think it will be far more than 5 years and far less than 5 decades.

    24. Re:The problem is what you consider useful by michael_wojcik · · Score: 1

      But when it'll cook a meal, see it delivered to the table, even see that the dishes are washed... yeah, that's going to be a fine day

      Hurrah for laziness.

      As long as I'm physically capable of doing those things, I'll be doing them for myself (or sharing them with family members and friends). Performing mundane tasks for yourself is part of living. A life spent in idleness is not a life I care to experience.

  23. That's because the apps are all rubbish...so far by malx · · Score: 1

    Speaking as an Echo owner, I've found that most of the apps I've found have been rubbish (translation: garbage). But that's not all that surprising: this is a completely new paradigm, on a par with WIMP. It's hardly surprising that
    i) developers haven't yet really discovered what works well, nor have users discovered and popularised them; and
    ii) the marketplace is flooded with junk, because it hasn't yet found a bedrock of solid, popular, useful stuff.

    But it'll come. I keep my Echo in the kitchen, and setting a timer by voice is useful, if trivial. And I frequently use Spotify and TuneIn Radio to choose music.
    I have little doubt that more will come in time. I think that voice control confirming the invention-hype-disappointment-delivery-equilibrium curve, and after a lot of users got acquired it as a Christmas gift during the hype phase, we're now in disappointment.

    Similarly, people overestimate the impact of a new technology in the short run (which leads to the disappointment) but underestimate it in the long wrong. Voice will be no different.

  24. Alexa by hackingbear · · Score: 2

    me: Alexa, why can't you just understand my question?

    alexa: Sorry, I don't understand this question. Please check out the list of questions I can understand on the App.

  25. Because voice apps are, by & large, stupid. by argStyopa · · Score: 4, Interesting

    There, I said it.

    It doesn't mean they're totally USELESS; no. For the majority of situations, they're more trouble than they're worth.

    First, you have to be in exactly the right situation - there cannot be background noise or crosstalk - so essentially, a nearly SILENT room. How many of us spend a substantial amount of time in silence? I'm certainly not going to use a voice app on a bus, plane, or in public even if it was quiet, because anyone who does that is an obnoxious asshole.

    Second, you have to know exactly the syntax the system is looking for. On my stupid car (BMX x5) it has voice activation but I'll be damned if I can ever remember what phrases it wants. "CALL HOME" (doesn't work, oh yeah, have to kick it to the phone menu) "PHONE" phone connected "CALL HOME" many results pick one.
    Sigh. Oh, and my wife's name is Dawn, so fuck me if I don't have to sort through every damn "DON" in my phone book, distracting me away from the road while I do that - what am I *saving* using a voice app, again?

    Third, you have to inevitably put up with a substantial failure rate. If I try to use a voice app for the simplest thing, dictating a slowly, clearly spoken text, I have to expect to spend the next few moments re-reading, editing, and correcting the text. If I'm trying to use it to come up with harder info - like names, in the example above - it's just a crapton easier to dial the number myself.

    And I'm a Minnesotan (a region reputed to have a relatively clear style of speaking). I can't imagine how hard it must be for people with less intellgible accents.

    --
    -Styopa
    1. Re:Because voice apps are, by & large, stupid. by Anonymous Coward · · Score: 1

      And I'm a Minnesotan (a region reputed to have a relatively clear style of speaking).

      See, there's your problem. You have to speak with a Silicon Valley accent, like the programmers. (Or perhaps rather, an Indian accent.)

    2. Re:Because voice apps are, by & large, stupid. by Anonymous Coward · · Score: 0

      I bet you wake up at the crack of dawn...

    3. Re:Because voice apps are, by & large, stupid. by Solandri · · Score: 1

      First, you have to be in exactly the right situation - there cannot be background noise or crosstalk - so essentially, a nearly SILENT room

      That's what I used to think. Google lets you browse and replay your past voice recognition history. I was surprised to find the noise cancellation mics they have on modern phones are really, really good. Even stuff I said while driving on the highway with the phone in a cup holder is perfectly intelligible.

      Ever since, I've been using "Ok Google" more often in noisy background situations. And most of the time it works surprisingly well.

    4. Re:Because voice apps are, by & large, stupid. by wootcat · · Score: 1

      If you had an iPhone, you could identify Dawn as your wife in Contacts and avoid needing to use "Dawn" altogether. You could then just say "Hey Siri, call my wife."

      --
      I'm really a low 5-digit Slashdotter, but this ID is where I am now.
  26. Maybe because they are useless. by wcrowe · · Score: 1

    I think their biggest problem is that they are completely useless devices, while at the same time being highly intrusive. I cannot think of a single compelling reason to have one. There is nothing that would cause me to remark, "Wow! I can't wait until I get my Alexa so I can do _________ ."

    --
    Proverbs 21:19
    1. Re:Maybe because they are useless. by NominalLoss · · Score: 2

      I couldn't disagree more. I bought Google Home 2 weeks before my first kid was born. It has been awesome in that use case. Holding a screaming kid and want to update your shopping list? "Hey Google, add milk to shopping list." Meanwhile, my wife gets the update instantly on our shared Google Keep shopping list while at the store. Want to know if that eye crusty is something to be concerned about? Ask Google. I have Phillips Hue in every room in my house... 2 A.M. the baby needs to be changed - "Hey Google, set nursery lights to 40%." Bam, I can carry the kid in and change her diaper without having to fumble a kid and the light switch WITH the lights at the right brightness to not tick her off. I love my Google Home and its not for gimmicks. I have my smart TV set up so I can say "Hey Google, turn on ESPN" - Google turns my TV on, changes the channel to ESPN and sets the volume to exactly what I want. With a little effort and IFTTT its absolutely fantastic. If you haven't explored the nooks and crannies its easy to think its gimmicky, but I love mine.

    2. Re:Maybe because they are useless. by Anonymous Coward · · Score: 0

      your newborn should have MOTHER'S MILK not COW'S MILK. why is cow's milk on her shopping list?!?? duh!

    3. Re:Maybe because they are useless. by Anonymous Coward · · Score: 0

      Adults can drink/use milk too, dickhead.

    4. Re:Maybe because they are useless. by Anonymous Coward · · Score: 0

      These all sound like gimmicks to me. If this solves actual problems for you, good luck.

    5. Re:Maybe because they are useless. by NominalLoss · · Score: 1

      gimmick noun a trick or device intended to attract attention, publicity, or business. I use mine in the privacy of my home EVERY day and enjoy the benefits it gives me. I pasted the definition of gimmick above so you can learn the difference. :P

    6. Re: Maybe because they are useless. by Anonymous Coward · · Score: 0

      So basically what you are saying is that the 3 things you use your "AI" for are revolutionary and you couldn't live without. You listed 3 use cases and all 3 are total crap. I'll do them in order:

      1) put the god damn baby down and send your wife a text.
      2) get a god damn dimmer switch for your home lights and once again put the baby down and adjust to where you like.
      3) put the god damn baby down and hit the button on your remote.

      Jesus Christ man. You are so brainwashed. Just because you have a baby doesn't mean you never use your hands again. What do you think people have been doing since the dawn of time? Your baby doesn't need to be held 24:7. You can sit them in a rocker for a couple minutes, it won't hurt them.

    7. Re: Maybe because they are useless. by NominalLoss · · Score: 1

      Whoa, you. are. adorable. When did I ever claim my Google Home was "AI", knucklehead? I know the device isn't AI, but it solves my use cases and therefore I don't care whether its AI or not. It has value to me. Not every "problem" is something that is insurmountable. Sure, I COULD put the baby down, but its a pain in the ass. My nursery door is in a hallway so I have to walk down the hall into the living room, set the baby down on the couch, walk back up the hallway and then open the door, set the lights, etc. Then go get the baby again. It sucks, particularly at 2am. That is a problem, maybe not a huge one, but still a pain point. Google Home has greatly eased those specific problems. Using your moronic thought process, you don't NEED a cell phone. We could always go back to phone booths on every corner and carrying around notepads with phone numbers. BUT THE CELL PHONE MADE LIFE EASIER, and for me at least, so has Google Home. Alexa could be equally good or better but I haven't tried it. I just know my $130 Google Home was worth it to me.

  27. Alexa has a poor understanding of context by hroa · · Score: 1

    I have watched my wife and kids struggle with siri for years, and with alexa since christmas. I think a big tech fail with both is that the voice assistants do not get the context of the discussion. So, the user needs to be very precise with the instructions that are provided. For example, I hooked up alexa to wemo switches, connected it to our two christmas trees, named them white tree and green tree, and put them in a group called christmas trees.

    To turn on/off, I just need to say 'Alex, turn on the christmas trees', or 'Alexa, turn off the white tree'. Then my kids end up trying:
    - Alexa, turn on the trees? - fail
    - Alexa, turn on the christmas tree lights? - fail
    - Alexa, turn on the white christmas tree? - fail
    - Alexa, is the white christmas tree on? - fail

    Also, the voice assistants seem to struggle with accents. maybe the voice samples used for training are all captured in studios in southern California. My wife speaks with a slight south eastern accent, and I end up having to repeat her commands for the voice assistants like Sigourney Weaver in galaxy quest.

    1. Re:Alexa has a poor understanding of context by Anonymous Coward · · Score: 0

      That is because they aren't AI, they are just voice recognition with a database lookup. Of course, idiots think that AI is right around the corner.

  28. Seems to me a device w/ a screen UI is better by Streetlight · · Score: 2

    If you're going to buy something, whether new to you or a "refill", a device with a screen is better. Lots of information is immediately available for a quick read. This includes things like price, choice of vendors, warranty, user reviews. Even for a repeat purchase, something may have changed since the last purchase. Even for music apps, looking at your playlists for choices or perhaps looking for something new to listen to and seeing where you are in an album or play list, a screen is better. A weather app has far more information on screen than just one answer from one of these verbal only devices. The results of a search using a search app give many selections on screen to figure which might be the best result for what you want. I'm sure readers here can give many more examples where a device with a screen is far superior to one of these tube shaped so called AI based smart devices.

    --
    In a time of universal deceit, telling the truth is a revolutionary act. George Orwell
    1. Re:Seems to me a device w/ a screen UI is better by Anonymous Coward · · Score: 0

      Screens are great except for when you're in bed and have no desire to get the hell up. Alexa is for those lazy moments when you cant be bothered to take the two steps to your phone. I'm super super lazy. I use Alexa a lot. Button/screen pressing is work. I don't like work. Much easier to yell at Alexa for things like the weather, the news, or to find out what year Charlie Chaplin died (1977 at the age of 88 per Alexa).

  29. Because it's annoying by XXongo · · Score: 4, Insightful
    And they're really annoying when people around you are using them.

    It's one thing when everybody you see is bent over their phone tapping away and ignoring everything else in the world. But it's a lot worse when they're talking at their phones.

    1. Re:Because it's annoying by war4peace · · Score: 1

      I'd add one more thing: Although not an expert myself, I don't think it likely for people to feel natural talking to an object.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    2. Re:Because it's annoying by eliphalet · · Score: 1

      I've never heard anyone in my office talking to Siri/Google/Cortana.

    3. Re:Because it's annoying by HiThere · · Score: 4, Funny

      Sorry, but people talk to their phones, their cars, etc. all the time. Hell, they even talk to light switches "Why won't you turn on you stupid switch!".

      --

      I think we've pushed this "anyone can grow up to be president" thing too far.
    4. Re:Because it's annoying by brantondaveperson · · Score: 3, Insightful

      This is because no-one uses those things unless no-one else is around, because it's socially weird.

    5. Re:Because it's annoying by arglebargle_xiv · · Score: 1

      +1 on all of the above, and probably all the followups further down as well. Like 3D TV, it's something that was sold based on its gimmickyness, not because it met any actual market need.

    6. Re: Because it's annoying by Anonymous Coward · · Score: 0

      People are really talking to themselves. They would be shocked if the object talked back.

    7. Re:Because it's annoying by serviscope_minor · · Score: 1

      Hell, they even talk to light switches "Why won't you turn on you stupid switch!".

      Yeah, but you'd get *really* freaked out when your switch starts to reply.

      --
      SJW n. One who posts facts.
    8. Re:Because it's annoying by war4peace · · Score: 1

      Those are monologues.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    9. Re:Because it's annoying by Anonymous Coward · · Score: 0

      That talking is just rants & sometimes swearing.

      You don't want to talk to your phone, because everybody else hear you. Especially not if you make mistakes (or the phone needs several repeats before it understands.)

      If you mis-type a lot on that touchscreen, nobody else on the subway notices that you spend half the time correcting. You just look like any other pro with a fancy phone.

      If you're saying "phone: start up candycrush" over and over - a little louder & clearer each time and with "cancel that" inbetween, then everybody understands:
      * You're a fool with a fancy phone that you don't master at all
      * You're not doing anything even remotely important, just goofing off with that game (if you can get it going, that is)
      * You're so annoying they consider stealing your phone & tossing you onto the third rail.

      Nobody wants to look foolish - and that is what you do when you're talking to an uncooperative device. And if voice activation works perfectly, you're still annoying! I guess even the dyslectic prefer the silent interface - which is increasingly graphics-oriented anyway.

    10. Re:Because it's annoying by Anonymous Coward · · Score: 0

      would you like some toast?

  30. Google Home? by 93+Escort+Wagon · · Score: 1

    While Amazon's Echo does seem to have gained some traction among the geek set, I'm not sure why Google Home was included here... unless the article was written by a Google fanboy.

    I've seen a number of Echos in the wild, but not one Google device.

    --
    #DeleteChrome
    1. Re:Google Home? by Anonymous Coward · · Score: 0

      I saw a google home in the wild today. For about 30 seconds. I saw it in the parking lot - a guy was taking it back to the store for a return. Guess what he left with after returning it... an echo and some money back. [I know this because I was right behind him in the return line]. I also haven't seen a google home in an actual home yet.

    2. Re:Google Home? by NominalLoss · · Score: 1

      I have a Google Home and I love it. :P

    3. Re: Google Home? by Anonymous Coward · · Score: 0

      Says the guy who can't be bothered to put his baby down to do simple tasks. God forbid the baby would have to sit in a rocker for a couple minutes. Ohhhh the humanity. Laziness is all it is. You made up reasons why you need it, then convinced yourself. But hey, whatever floats your boat.

      You can tell you are a first time parent.

  31. Google and Amazon are best avoided. by Anonymous Coward · · Score: 0

    Google has a long history of arbitrarily killing off useful stuff with little or no warning. Yeah, that's the sort of
    thing a smart person wants to depend on, right ?

    If I need to explain why Amazon should be avoided based on principle alone, you have not been paying attention.

    This voice "app" stuff is in reality a means of establishing a database of voices for the population. If you don't think there are
    sinister aspects to THAT, you need to think some more.

  32. "An overhang in productive capacity" by popo · · Score: 3, Interesting

    If you want to know what the precursor to deflation in a sector, or the broader economy is, it's referred to by economists as an "overhang in productive capacity".

    It's when there's more productiion than demand. And .. it's bad. Really bad.

    It's an indication that an industry or a society has jumped the shark, and investment has crossed the line into mal-investment by exceeding consumer demand.

    That's where we are now.

    We have too many app developers. Too many coders. Too many UX designers. Too many entrepreneurs seeking first-mover advantage on new platforms.

    Along comes the Echo and *bang*... there's a glut before there was ever a "thing".

    Historically and mathematically speaking what comes next is a withering of said capacity. It's not going to be fun.

    --
    ------ The best brain training is now totally free : )
    1. Re:"An overhang in productive capacity" by Anonymous Coward · · Score: 0

      They sold 40 million Alexas so demand is alive and well. There are only 90 something million households in the US. They've attained HUGE penetration for what is a 1st gen platform.

  33. People are still struggling with the concept by norweeg · · Score: 1

    I still see people on iphones texting and driving when they could just use "hey siri" to send a text instead. People build all this technology, but no one really teaches anyone how to use it or what it can really do and how it can help them, so it's nothing more than a novelty to the majority of users.

    1. Re:People are still struggling with the concept by Cro+Magnon · · Score: 1

      The last time I tried making a phone call in my car, it didn't understand half of what I was trying to say. Luckily, I was still in the driveway, because if I'd been driving, I probably would have crashed into a tree while yelling at my !@#$ phone. For me, at least, it's fine for receiving calls, but terrible at making them.

      --
      Slow down, cowboy! It has been 4 hours since you last posted. You must wait another few hours.
    2. Re:People are still struggling with the concept by norweeg · · Score: 1

      Was your phone connected to your car's mic or a bluetooth headset or were you shouting in hopes that the phone's internal mic would hear you well? In my car, my phone is tied into the car's system via android auto (and formerly apple carplay). Recently though I saw a person who had a mounted iphone on their dash that they were typing out a text with their arm extended while (thankfully) stopped at a light. I also see a fair amount of people typing out texts looking down at their phones as they're driving 70+mph https://slashdot.org/comments.... the interstate

  34. voice is great, apps suck by ooloorie · · Score: 1

    I find voice very useful. But the current "apps ecosystem" sucks, in addition to being a privacy nightmare. Most voice recognition should probably be on device, not in the cloud. That is, instead of some complex Rube Goldberg contraption springing into action when I say "OK Google, turn on bedroom lights", the bedroom lights should just understand voice directly.

    I understand why that isn't working just yet (lightbulbs don't have enough computational power yet), but I expect it won't be long before that's how it works. That will also address privacy and security issues much better.

    (Buys new lightbulb, screws it in, turns it on.)

    Lightbulb: "Hello! I'm your new lightbulb. What would you like to call me?"

    User: "You're one of my 'bedroom' lightbulbs."

    Lightbulb: "OK, I'll respond to 'bedroom'. Would you like me to connect to the cloud?"

    User: "No, thanks."

    Lightbulb: "OK."

    User: "Turn off bedroom lights."

    (Lightbulb switches off.)

  35. Google, Alexa, and Cortana by aicrules · · Score: 1

    I personally have three options different voice ..Google on my phone, Alexa on my Fire TV, and Cortana on my computer and Xbox One. Three varying experiences. Cortana i barely use because I only use my Xbox for gaming which I seldom have time to do. Alexa on Fire TV i hardly use because once I've got Fire TV on most likely I'm going to netflix which doesn't support voice (lame as fuck). Google I used frequently on my phone till I migrated to a new phone in December and it completely forgot how to listen to me. I get so many errors now with Google that the only good use case is if I literally cannot type and that's rare. Not that there is an obvious solution, but there is definitely a long way before voice really is ubiquitous and easy rather than disjointed and complex. Lots of voice apps doesn't mean shit.

  36. The apps are buggy by MobyDisk · · Score: 3, Informative

    I used to use Google Assistant daily, and I liked it. Now I almost never do, because it is buggy, and it gets buggier with each release. It's highly accurate, *when it works at all*.

    Voice recognition quality:
    The voice recognition quality is stunningly accurate. It almost never gets things wrong. This is the hardest part, and they nailed it. But it seems like they had an intern write the rest of the code. Maybe it just wasn't exciting enough?

    Speed:
    My Galaxy S5, in 2015: "Okay google" *beep* "Send a text to..."
    My Galaxy S5, in 2017: "Okay google" (45 second delay) *screen flash* "Send a text to..." (15 second delay)
    This isn't just my specific phone, because my wife has the same model, but with almost no apps installed, and it performs the same way.

    Bad parsing code:
    If you give Google assistant a command that is more that some arbitrary limit, like 256 characters or something, it gets stuck in a loop.
    I say "Okay Google, send a text to Harold Smith, saying that ... 2 paragraphs of text..." Google shows me the exact correct text I spoke, in a text box, then promptly says "Who do you want to send this text to?" Confused, I respond "Harold Smith" then it correctly finds the contact, then says "What would you like the text to be?" I say the text, it transcribes it perfectly, then says "Who do you want to send this text to?"

    Bad contact lookup:
    I say "Okay Google, send text to Dad" then it says "I cannot find a contact named Dad." Then I open my contact list, and there is a single entry named "Dad" with a cell phone number on it. Same spelling, same case.

    No retry logic:
    Sometimes it tells me something like "I'm sorry, I wasn't able to contact the server, please repeat that again." Why would I have to repeat it? Didn't it just record my voice? Other times, it actually transcribes the text, then tells me it couldn't contact the server. Ummm.... what? And it does that even if the action is local and doesn't require the server, like running an app or adding an appointment to my local calendar.

    Must look down at the screen to use it:
    On my iPhone, it would repeat back to me the message and prompt me to confirm. With Google Assistant, I have to look down at my phone and read it. I used my iPhone to send voice texts while on the road. I can't do that with Google Assistant since the whole point is to not have to take my eyes off the road.

    Poor app integration:
    After I send a text, it isn't in my text history.

    1. Re:The apps are buggy by Anonymous Coward · · Score: 0

      All these voice devices are all cloud apps. The majority of processing is done in the cloud, even for local actions.

  37. No incentive to develop for Echo beyond "Neato!" by Anonymous Coward · · Score: 0

    I bought an Echo with the intention of developing for it. It is a remarkable piece of hardware with a lot of cool potential uses. I could shout down the hall through two open doors and it would hear me correctly at least 90% of the time, and from the same room recognition was nearly perfect.

    After I bought it, I discovered there was zero potential to sell apps. I sent it back. Coding is fun, but writing free apps for a closed platform doesn't inspire me.

    Is it so surprising that a large percentage the "apps" available are not great? They're "Hello World"s from people curious about the platform.

  38. Its about finding the right apps by anjrober · · Score: 1

    i agree that most of the alexa skills are useless. they are junk. read them, they are like joke tellers or useless trivia.

    but some are very useful. i think the key here is (as someone said above) we have 25+ years of GUI experience and about 2 of voice as UI experience. Give it some time.

    A lot of these posts are mixing up alexa/google home and siri/phone. those are very different use cases. I don't like siri on my phone. i love alexa. we have three and use them all the time. but its about finding the right apps.

    things we use them for all the time:
                          cooking timers
                          turning lights on or off
                          sonos integration!!! (right now this is a hacked version but native integration coming 2017).
                          alexa's native music selection is very slick
                          weather/current temp
                          simple calculations and conversions
                          adding things to amazon shopping list (she is wonderful at this, too wonderful, i think they dedicate way too many CPU cycles to this vs. other shit)

    however its the right apps. lots of those skills are dumbassed.

    IMHO. I've been building apps for 35 years on every platform possible (mainframe, unix boxes, mobile devices, pcs, etc). I think the voice UI is going to explode. We are going to look back in 5 years and be shocked at the use of voice as a UI. again IMHO. your mileage will vary

  39. Re:No incentive to develop for Echo beyond "Neato! by anjrober · · Score: 1

    i think the key for the apps will be integration to other systems. it makes sense for nest to add alexa integration. for sonos. for lifx. etc.
    its minimal work to enhance a product you are already heavily invested in.

    i agree, most of the current apps are Hello World and silly. And i agree, there is no market in Alexa only apps.

  40. The big question is... by lord_mike · · Score: 1

    ...How many people even know that there are "apps" for these devices? It's not like they are really advertised or promoted. The Echo certainly doesn't tell you about them or ofFer suggestions. Other than a small banner on the Amazon site that can be easily missed, I would imagine few people even know that they can expand the capability of their devices.

  41. Agreed by Anonymous Coward · · Score: 0

    It should be a law... any device which accepts voice commands should understand the command "shut the fuck up you goddamn robot!"

    Should be the very first thing you code into them.

  42. Echo is great, apps are terrible by Pulzar · · Score: 1

    It's a lot like the early web... There were the "official" web sites which looked good, loaded quickly, and worked. And then there were java applets, which were slow to load, buggy, and looked like high school projects.

    It's pretty much the same. The features that come built-in are really good, voice recognition is fantastic, and it's overall a useful gadget to have to play music, set timers, reminders, check weather, and sports schedules.

    Try to use any of the silly "skills" available, and you'll be very disappointed. The integration sucks ("tell to "), reliability sucks, and, therefore, usability sucks. Apart from having my kids ask for fart noises, there's not much out there yet.

    --
    Never underestimate the bandwidth of a 747 filled with CD-ROMs.
  43. Breakaway hits? by Anonymous Coward · · Score: 0

    Amazon Echo and Google Home were the breakaway hits of the holiday shopping season.

    Prove it. Show me the numbers. Demonstrate that they outsold everything else bought in the holiday shopping season.

  44. UI limitations by DrYak · · Score: 1

    there are very few tasks where using a voice interface is actually faster than just punching it in with your fingers. {...}
    - Setting alarms
    - Setting reminders

    And that's because the "time input" interface of iOS is completely stupid.
    (compare with the "clock-face"-like interface. as seen on Jolla and other Mer derivatives).

    - Playing a specific song or a specific album

    Again, that mostly because iOS lacks a "Just type..." search interfae like Palm/HP webOS.

    (in webOS, starting to type on the physical keyboard will nearly always cause a reaction.
    - When in an app, it usually filters the on-screen list .
    - When outside, it causes some kind of desktop search. Any object that could correspond to the typed swquence is automatically consitered.

    --
    "Sufficiently advanced satire is indistinguishable from reality." - [Tips: 1DrYakQDKCQ6y52z6QbnkxHXAocMZJE61o ]
  45. Tip: How to talk to google by 140Mandak262Jamuna · · Score: 1

    Try speaking in Tamil or Tamil accent to Google Assistant. Sundar Pichai is a Tamilian and they might make sure that accent works correctly when they demo it to their boss.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  46. Re:voice is great, apps suck CONTINUED by Anonymous Coward · · Score: 0

    It has been a week. The bedroom lights have not turned on by themselves; apparently, they have been waiting for the voice command

  47. A stupid idea anyway by locater16 · · Score: 1

    Hey, newsflash, most people text/use a chat program rather than calling each other because reading something is actually faster than listening to something. If we choose text for interacting with other human beings over voice when given equal opportunity for both then why would we do any different for interacting with a computer?

  48. lol by fyngyrz · · Score: 2

    Found the 1%-er.

    No, you most certainly didn't. You found the guy who doesn't spend even a tiny fraction of what others do on children, booze, drugs, bars, travel, going out to eat, long trips, interest, hotels, sports events, video games, software, "apps", new cars, parties, education, or junkfood — and hasn't for quite a few decades now.

    Which left me way more than enough to build a very nice theater into my home, the entire interior of which I built and wired by hand, after buying the property. Even with a modest income. Also, I bought the property with the specific intent of putting a theater into it - it was an abandoned church, a classic tabula rasa. Just a huge, empty room. And I had mucho help - my SO is awesome, and very much like-minded.

    We each have our priorities. Home entertainment and at-home convenience are some of mine, that's all. In fact, almost every optional expenditure I make is in pursuit of a concrete, lasting improvement to my physical circumstance. If you don't have enough left over to do what you dream of by the time you're my age (I started this particular undertaking when I was 50, I'm 60 now), then you're Doing It Wrong.

    Up till now, anyway. I don't know what's going to happen to the younger people going forward. Looking a good deal more bleak than it did for me.

    --
    I've fallen off your lawn, and I can't get up.
  49. Look at the available apps...total garbage by Anonymous Coward · · Score: 0

    Go to the Alexa/Amazon Skills store it's as though 7000 highschool kids turned in their CS homework at the same time. Lots of "tell me when the bus arrives" sort of stuff.

    Once you get past playing music and asking about the weather, there's not much going on. Especially if you aren't into gimmicky IOT lighting schemes. It's not integrated with your television, if you want to order food or Uber or something it's easier to be able to see the menu...see where the driver is. Until the full Star Trek Next Generation, "Computer, reroute all available power to the bridge, and close the EPS conduits on deck 5" sort of AI becomes available, it's just a speaker IMHO.

    And has been pointed out, since no one gets paid for the Alexa Skills (programs) they build, no one serious will develop for it.

  50. Older gear. by fyngyrz · · Score: 1

    Older gear (probably not going to get updated, either. Because we have a good viewing and listening experience already.) Discrete components; pre-pro, amps, speakers, etc. The pre-pro could be remoted, perhaps, but it's very early on the curve of network control, and I've found it's not even reliable to tell to turn on and off. Denon bought Marantz, and they have been pretty sad about proper updates to nominally update-capable components.

    OTOH, if a proper STT interface ever hits the streets (and no, I don't count the Echo - the number of negative developer and privacy issues there are ridiculous) I might be motivated to undertake such a setup. Mainly change the pre-pro to one that's smart enough to reliably remote and dedicate a computer with lots of storage to the theater as an AV source. But I'm 60, and every year that passes, I'm more satisfied with what I already have, so... perhaps not.

    Already pretty much ignoring the 4K thing. Aside from very low media availability at this point in time, 1080p looks great on a big screen (and your average movie director still thinks it's "artsy" to soft focus and/or use a lens with horrific DOF, either/both of which completely waste all that fine resolution goodness anyway.)

    --
    I've fallen off your lawn, and I can't get up.
  51. Alexa skills by KoshClassic · · Score: 1

    Most are uninteresting, useless, or easier to do some other way. Its great to be able to come home and talk to it and have my lights go on, or tell it what song to play from Spotify, or ask it about the weather - when it actually understands. Having tried to develop an Alexa skill for my own use, its clear how the only way to get it to react to natural sentences is for the skill developer to come up with pretty much every combination and ordering of words for which the user might convey what it is that they want. And even then, with context provided, it has almost no ability to deal with words where homynyms exist. Tell it that the user will speak a number in between two other words, and when the user says "two" or "four" in between those two words, it doesn't care that a number is supposed to go there and instead insists the user meant "to", "too", "for" or "fore". My favorite is when I tried to have it recognize the word "main" it insisted I was saying "Maine". Bottom line, its no better than other voice recognition technologies which can usually form words pretty well from the sounds that are spoken, but really struggles to chose the one that makes sense when alternatives exist.

    --
    Understanding is a three edged sword. - Ambassador Kosh Naranek, Babylon 5
  52. Subvocalization needed by Anonymous Coward · · Score: 0

    Subvocalization needed so I don't bother others.
    "Yo bitch" should wake them up.
    And they need about 50 American dialects for the USA alone.

    And about 10 for Canada, eh, hoser?

  53. Alexa, leave a review for this app? by Anonymous Coward · · Score: 0

    Measuring reviews is kinda bogus. To post a review you have to use your phone/tablet, open alexa, or go to amazon.com to find skill etc to post a review. For any app on your phone/tablet it is really easy and the apps often prompt you to do it.

    And lots of the published skills were part of Amazon's clever campaign to get developers on board with promises of t-shirts and hoodies. I got one for my trivia skill. Am still working on a better, applied skill so their campaign worked, and I bought a device too ( so much for the 'free' shirt)

  54. Message from the 80s by Anonymous Coward · · Score: 0

    Hello 2017

    Voice recognition is complete horse manure.
    You still didnt realized that?

    Sincerelly
    The 80s

  55. Japan to the rescue? by Anonymous Coward · · Score: 0

    The mistake US and european companies made with voice / speech technology is to ignore emotional attachment. They didn't think much of a persona to use. Compare that to e.g. Vocaloid, a spanish-made singing synthesis technology which exploded in Japan. They created Hatsune Miku to personify it, she has been around for 10 years and is still going strong, makes about 1.2 billion USD a year. Frankly said, an idiotic green loli manga girl became the "no.1 princess in the world" for hundreds of thousands of otaku: she has her own streetcar, snow festival, car / e-motorcycle racing teams, tours with hologram "live" performances, rythm computer games and collectible items.

    Compare that to e.g. Microsoft's Cortana, who is a rather obscure minor character from an FPS shooting game (many people dislike violent things outside the USA and probably a fair amount of people even in the USA). Why should she be important to anybody, except some gamers?

    One must admit that it is impossible to build a lasting brand without emotional attachment. People should use a voice app not just because it is useful and convenient, but also becasue of "who" is listening and speaking to them.

  56. I love Alexa by eheldreth · · Score: 1
    I've had an echo and two echo dot's around the house for several months. I keep the full size echo in the kitchen and it's incredibly useful. Just the voice controlled music is almost worth the price of admission but being able to set timers and convert measurements while your hands are covered in food is absolutely awesome.

    The first dot mainly plays music in my living room but the second I use as an alarm clock and music player in my bed room. It's really nice not to have that bright LED screen glaring at you all night and the first time you check the time in the middle of the night with out opening your eyes you'll never want to go back.

    Two changes I would like to see that would make the echo's even better are named timers (chicken 20 minutes, potatoes 10 minutes, etc..) and the ability to control other echos (like Sonos speakers).

    --
    The perversity of the Universe tends towards a maximum. - O'Toole's Corollary
  57. The better to sell you, my dear. by Anonymous Coward · · Score: 0

    The better to sell you, my dear.

  58. percentages don't add up by peawormsworth · · Score: 1

    I think 3% after 2 weeks is BETTER than 13% retention rate after 1 week.

    I believe that if you go from 100% to 13% in 1st week, and the losses continue at that rate, then retention will go from 13% to 1.7% in the 2nd week.

    I just used 0.13^2 to calculate it and I don't know if that math is right. But if it is right, then the article is stating the opposite of the truth.