Employee Burnout Is a Problem with the Company, Not the Person (hbr.org)
Employee burnout is a common phenomenon, but it is one that companies tend to treat as a talent management or personal issue rather than a broader organizational challenge. That's a mistake, reads an article on HBR. From the article: The psychological and physical problems of burned-out employees, which cost an estimated $125 billion to $190 billion a year in healthcare spending in the U.S., are just the most obvious impacts. The true cost to business can be far greater, thanks to low productivity across organizations, high turnover, and the loss of the most capable talent. [...] When employees aren't as productive as they could be, it's usually the organization, not its employees, that is to blame. The same is true for employee burnout. When we looked inside companies with high burnout rates, we saw three common culprits: excessive collaboration, weak time management disciplines, and a tendency to overload the most capable with too much work. These forces not only rob employees of time to concentrate on completing complex tasks or for idea generation, they also crunch the downtime that is necessary for restoration.
word up
Developers are so expensive and so hard to find that companies have to work the ones they have pretty hard and not allow them time off. I haven't had a full week off since 1993, and it sucks. Also, I typically lose two and a half weeks of vacation each year since I hit the accrual max. It gets old, but until there's enough developers, things are going to stay bad.
Nothing like sitting through a .25hr scrum daily meeting and it turning into 1.25hr/daily. By the time it's over I could go take a nap!
I take my full 4 weeks every year.
The Company endures.
After the Great Recession and the subsequent layoffs, companies realized they can get by with the people they had. As things got better, they figured out that folks will work longer and harder to keep their jobs.
Don't like it? Go ahead and leave is their attitude.
Hence our shitty recovery with all those folks who were left behind and got booted out of the workforce. Unemployed means unemployable and the labor stats don't track that. Those would love to go back to work but can't and are swept under the rug as "left the workforce".
In the meantime, those with jobs are expected to work 55 hour weeks, be "within contact" 24/7 and we have to suck it up because everyone does it now.
And that poor unemployed slob who really wants to come back to work? Well, he "doesn't have the skills" .
Get the skills? Sure! ONLY on the job RECENT experience counts. Classes and github projects mean shit.
Kids, go to medical school. STEM jobs are for suckers.
" and a tendency to overload the most capable with too much work."
Seriously, the lazy bones at work get away with being lazy because our supervisor keep putting up their work that they aren't doing fast enough, onto me and a few others. Sorry but I ain't a machine. If I'm already at 100% don't expect it to suddenly become 150% just because you need this work to be done and that other guy isn't quick enough. Hire someone else or get rid of the lazy guy to get someone competent.
It's 99.999% the fault of management. Most of them know *nothing* about what and how things are being done - in IT, I think some of them believe that you just have to point and click and it's done.
I worked for Ameritech, the former Baby Bell, in the mid-nineties, in what was a startup division. For more than a year and a half, I was working 9, 10, 12 and some 16 hour days. I was getting paged frequently. About a year and three quarters in - I was in just over 2 years, and left as they announced the beginning of the shutdown - a friend who is a degreed clinical psychologist in private practice told me that it was her professional opinion that I was that close to clinical burnout.
And it was ALL upper management. They gave us insane schedules as to when things were supposed to be ready, the entire division from from 4 project teams to 27 in a year, and people were there from seven or eight (I'd get there around 9 am), and whenever I left - 19:00? 20:00? 22:00? I usually wasn't the only one still there.
Management didn't know what they were doing, hadn't called in people who knew the subject and made a real project plan - they just kept adding with "oh, we hadn't thought of that".
And, gratuitously, FUCK YOU, DICK NOTEBART!
I think everyone who isn't a sociopath is going "duh" right now. Explaining this to someone who is a sociopath is like challenging religion. They are already dead to the logic we use to arrive at this conclusion.
Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
It may be a problem with the Company, but it's not the Company's problem as long as there is a weak labor market and abusable H-1B programs and overseas labor. They'll grind you down until the moment you are too expensive, too old or "under performing". Then they'll just toss you aside and start grinding down someone fresh. To the Company, employees aren't Persons, they are consumable resources. /rant
...You may wonder who exactly *is* incompetent in my post. I am referring to company leadership that has got no clue about how things run.
Sometimes, they do have a clue, but pretend not to know; or provide "non answers" or "non solutions" to real issues.
In many cases, these managers have risen up the ranks of the company solely because of *nepotism* and not capability.
Sometimes, they have risen because of "who you know" for lack of better terminology...
Sometimes they have risen because they [have] provided a "service" or "favor" to the founders or influential parties. I will leave the nature of this service or favor to your imagination...
And BTW, this is very common in today's USA as well. I am speaking as one who lives right here in this blessed "land of the free."
Two weeks is an insult not a vacation, and you don't even have the decency to mandate that insult.
" excessive collaboration, weak time management disciplines, and a tendency to overload the most capable with too much work. "
Yup, suffering that right the fuck now. How about 3 days of meetings a week, a 15 minute "stand up" meeting tuesday, then another thursday for the SAME PROJECT.
Last month I had 5 functional work days. FIVE. Stress leave is coming just in time for summer
so long as you've got enough replacements everybody except a few rare geniuses is replaceable. Well, everybody that is except the ruling class. Don't spill the blood of kings and all that rot.
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Usually a week in the spring, two weeks in summer and a week in the fall. But hey, at least on your deathbed you'll be able to say that you didn't let that feature slip!
How dare you? Think of the shareholders!
my favorite is the several times a year multiple hours on various ethics training for everyone in a 250,000 person company to cover things everyone learned in kindergarten because we've got 10 people on the board that are psychopaths
80 hour work week needs to go as well companies that people who work for us the have passion to work from home in there (not so) free time.
Hire more people if you have deadlines that push endless 60-80 hour weeks.
... and yet they recommend Agile.
Makes no sense.
I apologize for the lack of a signature.
I agree that burnout is a company issue more than a personal but I disagree, at least partially with the cause. Meetings can be a time sink; that's why meeting maker invitiations have a decline button. The big stressor is when you have multiple chains of management with incompatable victory conditions. The company I was with a had a reorg that put me in a situation where my home department wanted x and my program management wanted not x. The two chains operated independantly and there was no reasoning with either. After a couple of years of trying to keep things together, I walked. I don't think that situation is particularly uncommon, particularly in matrix management companies.
cx
goat
You are not your job. You're not how much money you have in the bank. You're not the car you drive. You're not the contents of your wallet. You're not your fucking khakis. You are the all-singing, all-dancing crap of the world.
it's usually the organization, not its employees, that is to blame
It is incorrect to suggest that only factors related to work are the cause of burnout and that therefore it is a "company" problem. There can be many issues with an individual's personal life (or their finances, children, partners, parents, neighbourhood or many other sources) that means they are more or less susceptible to "burnout".
Even two people doing the same work: subject to the same level of professional stress can have vastly different reactions to it, depending on how pre-stressed they already are, or what coping mechanisms they have developed, or not - or even due to their personalities.
So while the pressures of a job may well add to an already stressed individual's burnout, it is unlikely to be the sole reason for it. Consequently a proper study would have to look at all aspects of a person's life to determine the extent to which their job or their boss or something else caused them to have problems. And therefore it seems reasonable that the solution to a person's recovery could, in many cases, be found outside of their work life, rather than within the company they work for.
politicians are like babies' nappies: they should both be changed regularly and for the same reasons
there is a 2-4 year itch.same as marriages and pretty much everything else
Open offices, too. But the fact that they're so popular suggests that the people who are making the decisions really just don't care about the consequences; they're just hanging on until retirement.
Proud neuron in the Slashdot hivemind since 2002.
In the days of fast food the entire crew would turn over, except for 1-2 holdouts, every 3 months.
I think that a majority of them got "burnout".
I wonder if that counts as a failure of company culture. McJob is a corporate culture failure that, as an externality, is cast upon the community to heal the folks harmed. Not cool.
I wonder, if the externality were considered for its total costs, what a big-mac really and truly costs, and how much of that McDonalds pays for.
Let's not kid ourselves. Burnout happens because people no longer care about their jobs. Why? Because there is no benefit to working any harder.
Typical. HR 'discovers' the obvious and it's news.
Now if only there were some sort of mandatory training course...
Managers rise to the level of their incompetence. That is, people are promoted for performing well, up until they attain a position at which they are no longer competent. At which point they stop being promoted, and persist in that position doing their jobs incompetently in perpetuity.
most bosses get there with connections and the right high school sending them to the right college (i.e. grow up with more money). People like you will be shot when the revolution comes.
Yes, some companies burn people out. Some companies serve bad food in the cafeteria. Some companies don't pay enough. Some companies have smelly carpets.
It's still your decision to continue working for such companies.
http://brucefwebster.com/2008/04/11/the-wetware-crisis-the-dead-sea-effect/
That was posted 2008, and was old news then. Good staff leaving is always the fault of the company. Keeping good staff interested and engaged is not trivial, but it's financially worth it in the long term. Problem is most companies don't care about the long term.
Interesting. The other two are pretty obvious, but this one made me think. Too many meetings, too many people involved in tasks, maybe to much management-by-consensus?
Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
The movies obviously.
You try to negotiate and no guzzaline for you.
said everyone who has seen or experienced burnout.
"excessive collaboration, weak time management disciplines, and a tendency to overload the most capable with too much work"
Not to mention keeping you on the same project for years because you have the most knowledge/experience with it.