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Ask Slashdot: Advice For a Yahoo Mail Refugee

New submitter ma1wrbu5tr writes: Very shortly after the announcement of Verizon's acquisition of Yahoo, two things happened that caught my attention. First, I was sent an email that basically said "these are our new Terms of Service and if you don't agree to them, you have until June 8th to close your account". Subsequently, I noticed that when working in my mailbox via the browser, I kept seeing messages in the status bar saying "uploading..." and "upload complete". I understand that Y! has started advertising heavily in the webmail app but I find these "uploads" disturbing. I've since broken out a pop client and have downloaded 15 years worth of mail and am going through to ensure there are no other online accounts tied to that address. My question to slashdotters is this: "What paid or free secure email service do you recommend as a replacement and why?" I'm on the hunt for an email service that supports encryption, has a good Privacy Policy, and doesn't have a history of breaches or allowing snooping.

45 of 322 comments (clear)

  1. Take Marissa's advice by OffTheLip · · Score: 5, Funny

    Use gmail.

    1. Re:Take Marissa's advice by Anonymous Coward · · Score: 5, Insightful

      Gmail is great in terms of reliability, spam filtering (best I've found), and features. But if you're looking for privacy, the only company that's probably worse in my mind is Facebook.

    2. Re:Take Marissa's advice by lgw · · Score: 2

      Take Marissa's advice
      Use gmail.

      I'd stick with one of the big providers, if you're going to use web mail at all. I switched from gmail to outlook.com, partly to live a Google-free life, but mostly because the gmail UI kept getting worse and worse. But certainly the latter is subjective, as is one's tolerance for an all-intrusive panopticon.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    3. Re:Take Marissa's advice by SpaghettiPattern · · Score: 2, Insightful

      I switched from gmail to outlook.com, partly to live a Google-free life...

      Out of the frying pan into the fire.

      --

      I hadn't the slightest objection to his spending his time planning massacres for the bourgeoisie... (P.G. Wodehouse)
    4. Re:Take Marissa's advice by mysidia · · Score: 2

      Gmail is great period. Regarding privacy; I think their major advantage is they are HONEST, where some of the other more egregious offenders are more concealed.

      You DO have privacy in the sense that your neighbor and random people at Google cannot look at your E-mail.
      You don't give a whole lot up, Although we do know they WILL collect keywords in your e-mail and use it to build a statistical model about you.

      If that concerns you, then your best option is to SELF-HOST your E-mail on your own server or purchase a Paid service, such as Office365 or ZohoMail.

    5. Re:Take Marissa's advice by CronoCloud · · Score: 2

      I switched from gmail to outlook.com, partly to live a Google-free life, but mostly because the gmail UI kept getting worse and worse.

      What is this "Gmail UI" you speak of? My Gmail UI on the desktop looks like this:

      http://www.claws-mail.org/scre...

      In other words, I have a hard time understanding complaints about the Gmail UI since people DON'T have to use it. That's what IMAP is for, so you can use Gmail with a proper e-mail client.

      You also don't see ads that way AND that enables you to archive locally if you want and use your choice of secure e-mail methods (PGP or S/MIME).

    6. Re:Take Marissa's advice by lgw · · Score: 2

      Microsoft isn't a panopticon. They don't mine your browsing habits, search history, email, phone location history, etc the way Google and Facebook do. Perhaps just lack of competence to do so.

      Google knows your age, race, religion, where you live, where you work, you're sexual preference, your income, your political views, and so on. All in databases the government can take control of at their whim (the government doesn't need their own Muslim database).

      --
      Socialism: a lie told by totalitarians and believed by fools.
    7. Re:Take Marissa's advice by Calydor · · Score: 4, Insightful

      Thirded.

      Had GMail since it was invite-only, and yes - Google will scan your email for advertisement, but if all you use it for is forum updates, Slashdot notifications, signing up for games etc., then what are you honestly afraid they'll find?

      I know this borders on the whole "If you have nothing to hide" mentality, but seriously, it's email. If you're sending sensitive information, use a different MEDIUM, not a different PROVIDER.

      --
      -=This sig has nothing to do with my comment. Move along now=-
    8. Re:Take Marissa's advice by swillden · · Score: 4, Informative

      Gmail is great in terms of reliability, spam filtering (best I've found), and features. But if you're looking for privacy, the only company that's probably worse in my mind is Facebook.

      What do you mean, specifically, by privacy?

      If you want to keep your family, friends, neighbors, etc. out of your email, then Gmail is great. Security is excellent, especially if you enable two-factor.

      If you want to keep random hackers out of your email, then Gmail is great. Security is excellent, especially if you enable two-factor.

      If you want to keep your ISP out of your email, then Gmail is great. It uses TLS connections for all client communications, and also with whatever other email servers it talks to that support it. Gmail-to-gmail communications is definitely encrypted all the time, both in transit and in storage.

      If you want to keep the FBI/Police out of your email, then Gmail is as good as any US-based email provider can be. They all have to provide data in response to proper subpoenas and warrants, and Google's lawyers scrutinize requests carefully.

      If you want to keep the NSA out of your email, then it's hard to say, but I suspect Gmail is quite good. Snowden revealed that the NSA was tapping Google's internal fiber, but Google has since moved to comprehensive point-to-point encryption. It's not completely impossible that the NSA has compromised the key management system that enables that, but it's actually pretty unlikely. I would assert that on this measure Gmail is as good as any large US-based email provider can be. Smaller ones may slide by the NSA because they're not interesting... but if they do become interesting they'll almost certainly be easier to pop than Google is.

      (As an aside: If the NSA is targeting you specifically for surveillance, as opposed to just sweeping you up in the dragnet, you should just give up on electronic communications entirely.)

      If you want to keep Google's advertising profile analytics software out of your email, then Gmail is awful. Your email will be scanned by systems that try to work out what you might be interested in buying, and this data will be correlated with web searches (if you don't have web history disabled), and data from other Google products. The resulting information will be used by Google (not by advertisers; they don't get access to the treasure trove) to show you ads for things you might want to buy, instead of things that you almost certainly don't want to buy.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
    9. Re:Take Marissa's advice by Gavagai80 · · Score: 2

      It's actually shocking how little google knows. I've made no attempt to hide anything from them, but when I check what they think my advertising preference interests are, they've got so many things absurdly wrong.

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    10. Re:Take Marissa's advice by ma1wrbu5tr · · Score: 2

      This is satire, right?

      --
      Why can't we go back to using jumpers to configure slot adapter cards? Why? I say!
    11. Re:Take Marissa's advice by lgw · · Score: 2

      The sad thing is, Stalin's regime shows that just about anything can be deemed after the fact to be anti-social and grounds for execution. The less there is on record about me, the better, even if the government never cares about me specifically.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    12. Re:Take Marissa's advice by mjwx · · Score: 2

      Thirded.

      Had GMail since it was invite-only, and yes - Google will scan your email for advertisement, but if all you use it for is forum updates, Slashdot notifications, signing up for games etc., then what are you honestly afraid they'll find?

      I know this borders on the whole "If you have nothing to hide" mentality, but seriously, it's email. If you're sending sensitive information, use a different MEDIUM, not a different PROVIDER.

      I'm not worried about Google, they're the only free mail service that gives you a reasonable assurance that the data they sell is anonymised (I don't trust any mail provider not to be selling my data unless I control it). For anyone who I think is going to abuse my email, they get a hotmail address I've had since 1998. Nothing but spam or pron site password resets go there now. I have got a 4 letter hotmail address.

      The biggest problem with GMail is that its nigh upon impossible to get a unique address now (one of the reasons MS changed Hotmail to Live.com then Outlook.com). If you want anything resembling your name it's going to be contorted with numbers, dashes, dots and special characters. I got my Gmail account in 2005, so I've got (firstinital)(lastname)@gmail.com but I'll never get anything like that now even with my rare surname.

      If you want something that's not Frank.Avelone1987-2_b52-no-really-its-Frank@gmail.com or to keep an iron-fisted, paranoid control over your data, you need to run your own mail server.

      That being said, I'm surprised people are still using Yahoo! for anything that matters. The last Y! hold out I knew gave up in 2009 and just started using Gmail. Even then he struggled to get his very uncommon name @gmail.com.

      --
      Calling someone a "hater" only means you can not rationally rebut their argument.
    13. Re:Take Marissa's advice by swillden · · Score: 2

      If you want to not hand over your phone number to Google, then GMail is...

      (The damn thing keeps bugging me to add one.)

      But you don't actually have to, right?

      FWIW, the reason it wants a phone number is for a recovery method in case you lose your password. That may not be a concern for you, but it happens to huge numbers of users and when it happens it generates significant costs for Google, since other last-ditch account recovery methods all involve an employee's time.

      That said, yes, if you don't want to provide a phone number, then GMail is annoying. That issue never occurred to me, because I don't have a problem providing my phone number, so I haven't seen the nags.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
    14. Re:Take Marissa's advice by mysidia · · Score: 2

      I'm curious, why does this data collection by Gmail NOT bother you?

      Why should it bother me? I and most people already use Google search, so they have a great many potential opportunities to collect data.

      Because my data is on their servers anyways: As far as I'm concerned Google is considered a trusted party.
      If their security practices as a company are not sound, then their E-mail servers can be compromised, and then my RAW data is out in the hands of adversaries,
        SO trust is implicit. Once trust is established, it doesn't really matter if they collect some aggregate statistics internally. Most providers do, even if their privacy policy clauses allowing the activity are more subtle.

      Yes Google collect aggregated data and build statistical models about me, then use predictions from the machine learning algorithms to decide what
      ads to display.

      But why should any of that concern me? It's data security and protection of the RAW data that could be used by hackers that is important.

      And I feel that Google's security practices are top notch ---- as a purveyor of revenue-generating services based on analysis: Google as a company knows how valuable data can be competitively, so they have more reasons than most companies to aggressively protect customers' data.

      Also; I feel I can't trust Yahoo, or some small No-Name mail provider, Because they slip under hackers' radar. What says a lot is when you have a company that is a Huge high-value target for hackers, And a history of pretty much zero security breaches.

  2. Run your own by Z00L00K · · Score: 5, Insightful

    Run your own mail server, that's the only way you can be reasonably sure that you have control over your mail.

    --
    If builders built buildings the way programmers wrote programs, then the first woodpecker would destroy civilization.
    1. Re:Run your own by Anonymous Coward · · Score: 5, Funny

      Run your own mail server, that's the only way you can be reasonably sure that you have control over your mail.

      I second what Hillary says.

      (Is it a stretch to mention the captcha is 'dwelling', as in run your own server in your dwelling?)

    2. Re: Run your own by Anonymous Coward · · Score: 4, Informative

      "Sure?"

      Running a good, reliable mail server yourself is hard to do well. Doing good spam filtering is harder. Being secure/hackproof, harder still.

      Running your own server if you're an amateur is a terrible idea.

      Sure, you COULD spend a huge amount of time learning how to do this well, and a lot of time keeping up with patches an maintainence. But it's likely the highest cost option if you value your time at all.

  3. None by 110010001000 · · Score: 5, Insightful

    People are REALLY going to hate this, but there is no 100% secure network service. Computer networks were designed for sharing information between nodes. The idea of keeping others out of that sharing was added on later. On a large interconnected network like the Internet it is impossible to do 100%. I can feel the nerd rage boiling here and the claims that "you don't know what you are talking about!". But save it. Reality tells us otherwise. If it is on a network, it isn't secure.

    1. Re:None by 110010001000 · · Score: 2

      Google is reading and scanning all your email. Give me a break.

  4. Don't Match by ZiakII · · Score: 5, Insightful

    has a good Privacy Policy and free

    Don't match in my experience.

  5. Email the wrong tool for privacy by DickBreath · · Score: 5, Insightful

    If you want privacy, isn't email the wrong tool? Isn't email like a post card that anyone can read in transit?

    If you want private communications, look for a different way, a private way, to communicate.

    If you want convenient email for casual use, try GMail. For example, Google will find things in your email, like confirmation emails of your upcoming flights, and then Google will be sure to remind you on your smart phone. But I don't treat communication with my airline the same as I might treat communication with other parties.

    --

    I'll see your senator, and I'll raise you two judges.
  6. Fastmail by ebonum · · Score: 5, Insightful

    Not free, but it works well. Note: Servers are in NY.

  7. I use two by mhollis · · Score: 4, Interesting

    I use Apple for personal email. I have had a mac.com email address since Apple came out with it. Their current server name is "me.com" and Apple does not advertise in this service, as it is a paid-for service. It allows pop3 as well as IMAP.

    For professional email, I use gmail. Google does a great job of excising spam. It is advertiser-supported email, but I never use a web browser for my gmail account. Instead, I use the pop3 function. It propagates to my cell phone, my desktop and my tablet. When I delete something on my cell phone, it deletes on my tablet, but not on my desktop. For a free service, I do not think you can do any better than gmail.

    --
    Gods don't kill people, people with gods kill people.
  8. Re:I'm just staying with Yahoo mail by DickBreath · · Score: 2

    Same here. I won't be closing my hundreds of email accounts on Yahoo. I haven't used them in a decade. I see no reason to change them, close them, move them, or take any action whatsoever.

    When the big Yahoo email breach occurred, how many people had the following questions?
    1. I wonder how many of my email accounts (that I haven't used in years) are affected?
    2. I wonder what percent of the breached accounts are my email accounts that I haven't used in years?

    --

    I'll see your senator, and I'll raise you two judges.
  9. Gmail + Thunderbird by Snotnose · · Score: 2, Interesting

    I've got 2 gmail accounts (no, snotnose@gmal.com is not one of them). I connect to them via Thunderbird, which downloads the messages to my local hard drive. It's worked like a champ for some 8 years or so.

    1. Re:Gmail + Thunderbird by Anonymous Coward · · Score: 2, Interesting

      Be careful, as Thunderbird DOWNLOADS all folders, emails, and attachments by default. Including your SPAM folder. One of our users had thunderbird and our AV system went nuts because it was downloading the trojan attachments to the spam emails.

      I did a little digging but there was not clear answer on stopping it from downloading attachments by default.

    2. Re:Gmail + Thunderbird by unixisc · · Score: 2

      I make sure it's an imap, rather than a pop3 connection, so that I don't lose what's online. Years ago, while on one of my Linux experiments, where I had KDE, I used Kmail once, and it acted only as a pop3 connection, and all my email was sucked up from the server. Later, when that hard disc got somehow corrupted forcing me to re-install, I lost all those emails.

  10. Fastmail by jeauxkewl · · Score: 5, Insightful

    Fastmail for the win. Reasonably priced, don't think they are going anywhere and have been ultra-reliable. I've been with them about 15 years.

  11. Re:And you were with Yahoo?!?! by green1 · · Score: 2

    I think this is really the important bit.

    The OP obviously is looking for an email service that is completely different from the one they are migrating from, however expect that it will exist, and probably want it for approximately the same cost (near zero)

    I think this may be asking too much.

    For a good alternative to Yahoo mail, you could use Gmail, it has all of the same security issues as Yahoo but I don't think it is in any way worse (and arguably I do trust google more than I trust yahoo, though that doesn't say much) and gmail, simply due to it's popularity, does have a lot of functionality (either native, or third party) so there is that.
    Google also doesn't have much of a history of data breaches, and they seem to allow no more government snooping than any other company (which again doesn't say much)

  12. Runbox.com by Gaygirlie · · Score: 2

    "has a good Privacy Policy, and doesn't have a history of breaches or allowing snooping." -- Runbox fits all of those. Norwegians have very strong laws regarding privacy, which should please you, and the company doesn't do any advertising or crawling through your emails for tracking or anything like that. It's not a free service nor is it the cheapest one available, but I've been their customer for several years and I would at least recommend one to take a look at their offerings.

  13. Use Gmail--and here is why by ebrandsberg · · Score: 4, Insightful

    The main issue with e-mail is that it has two parties involved. If either of the parties is compromised in a communication, then it doesn't matter how secure the other party is. Due to the sheer volume of people using Gmail, it is likely they already have a copy of most of your mail anyway. By using Gmail just like so many other people, you at least only have one system potentially snooping on you. If you believe that you are more secure using other systems, you are likely wrong.

    1. Re:Use Gmail--and here is why by Anonymous Coward · · Score: 2, Insightful

      That's a reason for nobody to use gmail, not a reason for everybody to use it.

  14. Proton Mail by Rick+Schumann · · Score: 4, Informative

    I've had the same question recently and the answer I got was Proton Mail, based in Switzerland. Fully encrypted end-to-end. I'm surprised someone else hasn't mentioned it by now.

    1. Re:Proton Mail by sorenstoutner · · Score: 2

      I run my own email server, but if I wasnâ(TM)t able to I would likely use FastMail or ProtonMail.

  15. Proton Mail by ControlsGeek · · Score: 5, Interesting

    Proton Mail is hosted in Switzerland has end to end encryption with Android and IOS app support and has withstood denial of service attacks from suspected state sponsored hacking.
      Just the fact that a state actor tried to take them down is a reason to consider them.

  16. Don't just get a mail provider. Get an address. by grnbrg · · Score: 5, Interesting

    You are already going through the pain of changing your address. Make sure you don't have to do it again some time in the future. Mail providers change policies or shut down, sometimes without warning.

    Go ahead, and pick a mail provider that you like. But also go out and buy a personal domain. You'll probably be able to find one you like for $10 per year, and you can find DNS providers that will do mail re-direction for free. Have a wildcard redirect set to send any email sent to the domain forwarded to the new mail address. Don't like the way the provider is now doing things? Get a new provider and email address, and change the redirect.

  17. Re:Roll your own by SnarkSide · · Score: 2

    Running your own mail server isn't for everyone, but I'd say absolutely you have to own the domain if you want control. If someone else owns the domain that your account depends on, you have no control over the future of your own account. This is the fundamental error I made 18+ years ago when I started calling Yahoo my permanent email address and thinking only my employer addresses were transitory.

  18. Completely agree by Calibax · · Score: 5, Insightful

    I've been with Fastmail since it was in beta in 2001. The company ONLY does email and associated services. This means they are focused on making it work correctly and users having a good features. I would never consider moving.

  19. Re:And you were with Yahoo?!?! by unixisc · · Score: 4, Insightful

    B'cos years ago, Yahoo! was a pretty respectable company, and had loads of good stuff associated, like geocities and yahoo chat! If I recall right, it was even there ahead of Google, and were a pretty good bet when Netscape was floundering. My first webmail account was Netscape.net (under Netscape 4), then yahoo & hotmail.

    Things changed, & went downhill once Google pioneered the concept of monetizing everything on the internet - be it email, web pages and so on. The biggest evidence of that is the way MICROSOFT has changed - from a pure software company (plus some hardware) to a Google wannabe.

  20. Don't be obtuse by bradley13 · · Score: 3, Informative

    Don't be obtuse.

    Of course there's no perfect security. You know, if a burglar wants to get into you house badly enough, he'll get in. So why bother locking your door? In fact, just leave your front door open... Oh, change all of your PINs to 1234 and your passwords to "password" while you're at it. After all, if there's no perfect security, why have any security.

    The point of TFS is finding a service that is as secure as reasonably possible, while still being useful.

    --
    Enjoy life! This is not a dress rehearsal.
  21. Re:Don't just get a mail provider. Get an address. by eric2hill · · Score: 2

    To add on to this great advice, PAY for G Suite. It's $50/year for the mailbox, completely ad-free, and comes with business support. It doesn't support complete integration like the free gmail account (Play family sharing is a particular pain point), but it's the best anti-spam solution available today and that's worth the money alone. Add to it the benefits of Drive, Photos, Hangouts, etc and it's a fantastic value for the money.

    --
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    LOADING...
    READY.
    RUN
  22. Protonmail by TheOuterLinux · · Score: 2

    It's available via web and on mobile devices, including iOS 8 if you have an older phone. You get 500 MB storage free, uses two passwords (one for account and one for mailbox), and the providers themselves cannot recover your mailbox passwords. You can tag your emails, make folders, identifies spam, and has an easy way to report bugs/features. They also have a bounty program for hacking with no success and are protected by Swiss privacy laws. It was made by CERN and MIT. The servers are located in a bunker 1000 meters below the Swiss Alps that use end-to-end encryption and 4096-bit SSL certificates. No cloud hosting and they manage their own stuff. https://protonmail.com/securit... The only problem is that it uses Azure. I'm not an M$ at all, but it's either this or Enigmail with Thunderbird and Protonmail is very easy to use and the customer support is awesome whether you're a paying member or not.

  23. If you want privacy, use G Suite by mellon · · Score: 4, Insightful

    The Terms of Service are actually pretty strict, and Google has extremely good data center security hygiene. The ToS on gmail are much more lax, even though it's the same software.

  24. Email Privacy/Security by mattmarlowe · · Score: 2

    If all you care about is convenience and price, gmail is the best bet.

    However, gmail has a few weak points:
    - Governments and corporations assume you are using it, if you become a target, first thing they do is sue or force google to give them a copy of all your email. You may not find out about it until after the fact. Basically, using gmail/google means you are OK with the surveillance state being able to grab all the details about your digital life whenever it wants.
    - Hackers assume that getting access to email is the best path in social networking and they have put together an extensive trick list focusing on gmail since everyone uses it. And, if they gain access, are you sure you would know about it or even if google found out about it, that they would tell you? It's in google's interest that everyone forget about the security of their cloud data.
    - Gmail gets coordinated with all the other info that google knows about you and google sells info about you to their customers or targets ads for you on behalf of customers. Frankly, even without email, I think google knows enough already.
    - Gmail imap is _wierd_ and google will probably shut it down in favor of some google only protocol if they ever can.
    - Google is no longer a _good_ company, as it has become bigger, it has started to act more like a Monopoly and that combined with its ownership of android is pushing us more towards a closed internet. I honestly don't want to support Google's growth anymore.

    Another option is office 365:
    - Microsoft has its issues, but it realizes it really needs to compete in the cloud space.
    - Microsoft email integrates well if you have a mobile hardware device like a Surface Pro/Surface Book.
    - Exchange sync for contacts/calendar/groupware is hard to compete with.

    That said, MS has its own security issues....so the best solution is likely hosting your own email....and for those who don't have the time to be constantly updating, find a good mail software suite that does get updated automatically and which has a good security history. Zimbra might be a good example - there are many others.