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Consumer Reports Pulls Microsoft Laptop Recommendation (go.com)
The breakage rate for Microsoft's Surface devices is significantly worse than for other manufacturers' laptops and tablets, Consumer Reports said, adding that it was removing its "recommended" designation for Surface products. From a report: The consumer advocacy group said Thursday that it can no longer recommend Microsoft laptops or tablets because of poor reliability compared to other brands. Microsoft said the findings don't accurately reflect Surface owners' "true experiences." The consumer group says Microsoft machines have performed well in laboratory testing. But a subscriber survey found start-up and freezing problems. The devices losing their "recommended" status are the Surface Laptop (128GB and 256GB versions) and Surface Book (128GB and 512GB versions).
It's "Consumer Reports"
I'm not sure if I care.
One of the first reports I remember reading about the Surface was just how much the NFL hates them. There is many videos of team members loosing their cool and hurling the things across the field.
But hey, let's all be honest. Microsoft's hardware has NEVER been good. Be it laptops, tablets, or media players. This is just one more example of this trend.
These pieces of garbage are designed to fail.
Give me a break.
It does not adequately reflect owners' experience and is by no means what the owners of the devices would say. But CR refused to include expletives and obscenities in its report.
We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
A system that's a band-aid on a a band-aid on a band-aid for 36 years to the the point that it's mostly made of fossilized band-aid carved into the shape of a tablet OS isn't as reliable as a tablet OS originally built around 10 years ago for a tablet-like device? I'm stunned.
Is there actually anything of real quality that Microsoft produces?
Those issues were due to poor WiFi network implementation. It's shocking those meatheads couldn't separate the issues.
But a subscriber survey found start-up and freezing problems
Can't blame the other vendor for this.
love is just extroverted narcissism
https://www.theverge.com/2017/...
*"Cogito Ergo Liberalis"*
Boots it and sees Windows 10 Logo...
Smashes Screen.
They made what is still the best mouse ever designed.
They have been ignoring Surface Owners' "true experiences" for something like two years now. The Surface Pro 3 came with two different battery types. After a firmware update in September 2015 (I think it was) one type of battery simply stopped working for a large number of owners. Many posts were made on the Microsoft forums about it and some of the MSVPs tried in vain to help. Then posts started being deleted from the forum. The only thing I remember a MS spokesman saying was that it wasn't due to the firmware update. Just a coincidence, apparently. A 'fix' was issued at some point but most of those people affected said it didn't work for them.
Last year sometime my typecover (the soft keyboard) simply stopped working for no reason. I turned the machine on with the typecover attached and it would no longer respond to anything I did with the keyboard. It wouldn't even light up. I posted about it on the MS forum and was advised to try several 'fixes' that I'd already tried and which hadn't worked. Then others started posting about non-working typecovers, too, and I discovered some that failed before mine did. My typecover is now the most expensive screen protector I've ever owned. And I now have to lug around a mini Bluetooth keyboard as well.
I still think the tablet part is one of the best 'laptops' around (but only with the BT keyboard) but I wouldn't ever buy another Surface Pro.
Garry Knight
My true experience is that my surface fell from the couch (the part one sits upon) onto a carpet and this completely fried the touch screen sensor, so now it's basically just a laptop with a strangely velvety keyboard.
Microsoft actually has a tradition of very high quality hardware, but I think in trying to get the surface super thin, they sacrificed a bit too much in terms of toughness.
Practically every time I repair a phone, tablet, laptop, etc. it ends up costing me more in parts and time then it would be to buy a new one
practically nothing electronic is worth repairing anymore.
stupid fucker buys items without regard for ability to repair and is surprised, makes sweeping generalizations.
Great reliability. I ended up with a Surface 3 at home... Windows 10 on Surface is a great thing, but the unit? It's now been deader than Elvis twice and I'm pretty sure it will be replaced with an iPad.
"Win treats sysadmins better than users. Mac treats users better than sysadmins. Linux treats everyone like sysadmins."
Modern app appers know that the Appsoft Surface Book is the appiest apptop because it has Appdows 10 S, which lets you app apps while apping other apps! Only LUDDITES want LUDDITE operating systems like LUDDITE Windows 10 and LUDDITE Windows 7 and LUDDITE Linux!
Apps!
From the Verge article:
"Most recently, the company has rolled out the Surface Laptop — the line’s first traditional laptop PC — and an upgraded, more powerful Surface Pro. Neither of those products had yet been released at the end of the Consumer Reports survey period. Instead, Microsoft’s standing was likely hurt by bugs and crashes that affected past devices like the Surface Pro 4 and Surface Book."
...And no, it's not a Goatse link:
https://www.youtube.com/watch?...
I'm sure that a large anonymous donation from Microsoft will make the "do not recommend" turn into a "Recommended A+++++++" just like it did for Apple's Macbook Pro.
... ack! While I love my Surface Pro 3, it is fragile, broken, and just not even a good hardware experience for the price paid.
On the other hand I have an iPad w/ Retina Display (iPad v4) that is still working after having been literally thrown into the street and broken. My Surface fell from a 1ft distance and shattered, needing to be replaced!
I agree with Consumer Reports! Don't buy a Microsoft product. Even the Surface accessories, for their price, are cheaply made and prone to breakage.
Really. It is. New machine, battery lasts barely 3-4 hours doing SIMPLE stuff (windows has the worst power management possible). Even in SLEEP MODE it manages to deplete a battery from 100% to 40% overnight (did I mention that windows has the worst power management possible?). Touch interface and pen randomly stop working (requiring a reboot). To top it off, machine fell from 20 cm to a wooden floor and the screen shattered, costing hundreds of $ to repair. MS had always complained that windows was unreliable because they worked with so many brands and models, but they can't even get their own sh*t to work.
But that's all I use it for because the battery life is terrible, especially if any networking is turned on. I use an ancient 'New iPad' for trivial browsing and watching video in bed. That thing can make a charge last.
When I bought the surface I had visions of using it for note taking in meetings and a variety of other things but the battery issue makes it more trouble than it's worth.
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I work at a small consulting firm, the machines in principle are great, unfortunately all the SP3 and my SP4 have had issues with the USB connectors getting finicky
Say it ain't so! Microsoft has never, ever done such a thing.
The Surface is clearly not a good purchase. It has Windows 10 on it.
I served on a jury yesterday and one of the fellas in the jury pool was at the same table as me while we all waited in the jury pool room. He was using a Surface and, as I had been looking into them at Best Buy the last time I was there, I asked him how he liked his. In short: he didn't. It was provided by his work and, because he worked on government contract stuff, he was required to use like 3 VPNs and one of those every changing RSA keys to access stuff. He lamented that was constantly having to shut down and power up all the time due to freezes, dropped connections, etc. When I mentioned to him that I wrote software he told me, in no uncertain terms, to pass on the Surface (in his opinion) and go with a Dell (what I'm already using). Anyway, some random guy's learned opinion related to me just 3 days back.
I have a surface book. The one with the gpu in the keyboard. Cost almost $3k. The keyboard stopped detaching about two months after warranty expired. I had to pay $600 to have it fixed. I like the regular surface devices, but would not buy another surface book.
RandomAndInteresting.comdefending the world from stupidity since 1979
Since their review sank so low, I guess Microsoft's product,
*puts on glasses*
Won't resurface soon.
YEEEEEAAAAAAAHH!!
A football stadium is a difficult RF environment. There are likely 60,000 or more people present, nearly all of whom are carrying devices that generate RF, and many of them generate WiFi signals (any smartphone that has WiFi turned on). The team itself is using those WiFi tablets as well as wireless microphones for communication with some of their players (those often act up, by the way). The television crews are using wireless links to their reporters and camera people.
The problems can be solved with sufficient application of effort and money. The TV people make that effort and their stuff just works. But few NFL teams are willing to make the effort because it's a cost for them rather than something they see as mission critical. And somehow, it's often the case that the visiting team has more trouble with the wireless microphones than the home team does. I wonder why...
Ask her to put her hands on your penis, then you can compare hand sizes.
See? I'm helping.
"So long and thanks for all the fish."
In my experience over a couple decades of using computers. I could gradually see the failure of PC makers to cross the T and I's in hardware. Sure we get more and more features but they seldom work perfectly, and everything else suffers from cheaper grade hardware. The Surface issues just are the latest in disappointment that even at premium price levels the quality isn't there. You then have to ask, how much money do I have to spend to get a Apple Mac like experience? Shouldn't be too hard if your Microsoft and in control of all of the Surface design and production. Three problems with the Surface line, Windows 10, cheap hardware, and Microsoft.