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Software Is Eating the Auto Industry (strategyanalytics.com)

Roger Lanctot, writing for research firm Strategy Analytics: There are many more opportunities in cars today for things to go wrong as software takes over an ever-expanding array of functionality from the car stereo to enhanced safety systems and the vehicle powertrain. There are software bugs, updates, conflicts and, lately, cybersecurity vulnerabilities to worry about so it is perhaps no surprise that software is figuring in vehicle recalls. In the latest update of software-based recalls from CX3 Marketing, software-based recalls crept up higher again in 2016, surpassing 6M vehicles. It's a small portion of the overall total but it is growing -- especially as a proportion of the total. This expanding crisis in vehicle recalls is both good news and bad news for the automotive industry. The good news is that software recalls can often be corrected with over-the-air software updates. The bad news is that auto makers are in the very earliest stages of deploying software updating technology and, particularly in the U.S., they have yet to sort out conflicts with state-level dealer franchise laws that require warranty service work such as software updates be handled by dealers. The expanding role of software and the growing number of software-related recalls reflects an emerging battleground in the industry. The creation of software is expensive and labor intensive and also poses an ownership question. Starting approximately 10 years ago with BMW and Intel's mutual effort to bring Linux into cars on a larger scale via the GenIVI Alliance, auto makers have been seeking to segregated hardware from software in such a manner that hardware could conceivably be relegated to sourcing from contract manufacturers (like Flextronics) and software development costs could be reduced by sharing code. At the same time, car makers have sought to take ownership of the code written for their vehicles. Car enthusiasts have taken issue with the ownership question, asserting their right to modify vehicle software as they see fit. That particular struggle is yet to be resolved but has gained new life as more tinkerers experiment with home-grown self-driving car technology.

15 of 101 comments (clear)

  1. Dealers have to die out by nospam007 · · Score: 3, Insightful

    Soon. It's time. Nobody needs obnoxious vendors who didn't even read their own fucking prospectus.
    What we need is some showrooms and then we buy directly at the manufacturer's site online.
    After all that's what the dealers are doing, besides those brands who have thousands of unsold cars laying around they the have to pay customers thousands to take off their hands.

    1. Re:Dealers have to die out by JohnFen · · Score: 2

      Dealers are very easy to avoid, though. Just buy your cars used from real people. I've been doing that my whole life, except once when I bought one from a dealer. That one was the only lemon I got stuck with.

    2. Re:Dealers have to die out by ShanghaiBill · · Score: 2

      Sure. I'm sure they will disappear right after real estate agents do.

      Bad analogy. You can sell or buy a house without a RE agent. There are no laws preventing you from doing that. But in many states, it is illegal to sell a new car if you are not a government sanctioned dealer.

      Comparing real estate agents to car dealers is like comparing making love to rape. In either case you get fucked, but the difference is consent.

    3. Re:Dealers have to die out by MoarSauce123 · · Score: 2

      Most states will require a change in law for this to happen. Tesla found out the hard way not being allowed to sell directly to customers. It is one of these cases where successful lobbying put a law on the books that at first sight seems reasonable, but really is only there to protect a select group from any market changes. In all fairness, dealers are far more than sales these days. Last time I bought a car I pointed to the car on the lot that I wanted, took it for a test drive, and then agreed to purchase it. From then on the dealer did everything including getting me a better loan than I had secured, do all the paperwork with the insurance, all the crap with DMV, the state inspection, warranty, and what have not. The entire process took two hours. If I had to do this all on my own I would have needed more than an afternoon off from work costing me way more than the 120$ I paid as processing fee. If you are unsatisfied with a dealer, tell them and go somewhere else. They tend to have a lot of competition and they go to lengths to make a sale. You might still think the dealer is a loonie, but if that takes a few thousands off the final price it will be a gain for you and enough punishment for them.

  2. Not good news by JohnFen · · Score: 4, Interesting

    The good news is that software recalls can often be corrected with over-the-air software updates.

    Nope. No OTA updates for me. I don't trust companies to have access to my car (or computer, for that matter) any time they want. If I can't disable the communications channel, I'm not buying the car.

    1. Re:Not good news by Anne+Thwacks · · Score: 2
      My concern is when these things trickle down into the used car market.

      They probably won't. 59 seconds after the warranty expires, they will be dead as dodos.

      And security bug fixes will stop after the third one - just like phones.

      --
      Sent from my ASR33 using ASCII
  3. Hungry software... by __aaclcg7560 · · Score: 2

    Yesterday it was JavaScripting eating the Internet, today it's software eating the auto industry. That's just the software. The hardware must be starving.

    1. Re:Hungry software... by K.+S.+Kyosuke · · Score: 2

      The headline actually said that "Javascript [was] eating the world". Since Javascript is (a subset of) software and the auto industry is a subset of the world, this new headline contains no new information since the old one already subsumes it.

      --
      Ezekiel 23:20
  4. Regulation Exists. by 0100010001010011 · · Score: 2

    Look up ISO 26262 & ASPICE and other things related to 'functional safety'.

    Not everything in the vehicle is, or needs to be, compliant but your powertrain and anything with life and safety is. This isn't fly by the night programmers coding a Radio GUI.

    This stuff goes all the way down to the hardware level. With dual core CPUs running in lock step, dual memory banks and ECC memory. If there's a mismatch anywhere along the line an error is thrown.

    http://www.nxp.com/products/pr...

    https://www.renesas.com/en-us/...

  5. Not easy for car manufacturers: an example by Anonymous Coward · · Score: 2, Interesting

    The car I bought has a built-in touch-screen Android system as part of the entertainment system. It runs the audio, trip computer, phone address book, the (optional) navigation system, and even has an interface with the air conditioning. It's basically a built-in Android tablet with car-specific software installed that interfaces with the rest of the car. I thought "Wouldn't it be wonderful if I could install any Android program I want?" Nope. It's locked down with a whitelist program in the background that will not allow installation of anything but the vendor-approved programs, the files that control the whitelist are read-only, and developer mode is locked down with a passcode so you can't even connect to it (wireless or through usb). Part of me thinks "Oh well. I guess that means it will be harder for a black hat to hack. Good." As a design decision to prevent people from doing things that could mess with the car in undesired ways (e.g., circumventing regulations preventing use of some types of software while the car is moving, and worse), I can understand it, but on the other hand there are inevitably going to be vulnerabilities.

    Within 6 months of buying it, it was no mere hypothetical. The Android version is old: 4.2.2 (first released 2013). Plenty of known vulnerabilities. People eventually found the hidden menu and code to break into developer mode, connect via USB using adb, and used the Dirtycow Android exploit to root the system via a setuid root program that was already installed. Then came modifying the whitelist to support whatever Android program you wanted.

    It's a mixed result. On the negative side, someone with access to the car interior could definitely hack into this thing no problem and embed any software they wanted, or damage it in nasty ways. Thankfully, only physical access can enable the necessary debug mode to get started unless you are foolish enough to leave it turned on (i.e. wireless debug is locked down by default to OFF, thank god). On the plus side, thanks to the flaws I now have (free, open-source!) navigation software installed in my car that would have cost more than $1000 from the dealer because it only came with other car options I didn't want, and the software has better maps than the vendor's software anyway. Without the flaws, the lock-down attempt by the vendor would have worked.

    I think many car manufacturers are facing a steep learning curve with this stuff. You've got the inertia and legitimate safety concerns of gigantic car companies in conflict with the natural desire of tech-savvy people to use the system to its full potential, all while keeping it secure, up-to-date, and cheap (hardware + software). Good luck with that!

  6. the new tool of assasination. by fish_in_the_c · · Score: 2

    over the air updates of your anti lock break control system.

    Over the air update of auto software is only slightly less stupid then over the air updated of avionics software.

    Or if you prefer, fast and cheap software updates supporting cool new software for vehicles are much more important something as small and insignificant as human life.

    --
    âoeTolerance applies only to persons, but never to truth. Intolerance applies only to truth, but never to persons.
  7. Re:So how about... by liquid_schwartz · · Score: 2

    ... not stuffing cars to the gills with software, but, you know, let the fscking things be cars?

    That'd be too simple, eh.

    Next you're going to suggest that phones should be primarily for making phone calls.

  8. Re:So how about... by green1 · · Score: 2

    Depends what features you want. Modern cars often have all sorts of functionality that requires various tie-ins.
    For example, I find it extremely handy to be able to vent my sunroof from the app on my phone, that needs integration between infotainment and the sunroof. I also like being able to turn on and adjust the climate control remotely, so it needs a tie to the HVAC system.
    Some of these other features are maybe more "gimmicky" but I can also unlock the doors and enable keyless driving remotely, these are kind of handy, but I could live without them.

    But it's also a matter of usability, the infotainment screen is probably the largest and easiest to use screen in the car, so any setting you can control, seems like a logical place to do so, it's either that or you're stuck choosing between adding a whole extra settings screen which is only rarely used, or using very clunky steering wheel controls
    in conjunction with the dash display, which is rather unintuitive.

    But once we get cars with more autonomy, we'll want even more tie-ins. Early self-driving will do simple things like pull out of your garage and meet you at your front door, or park in a parking lot at the mall after dropping you at the door. That needs some pretty deep integration. And a full self-driving vehicle would be able to drive across out of town and pick up your kid from summer camp, that's a lot of integration.

    So sure, you don't need to integrate everything together, but if you don't you sacrifice a lot of the newer features and customization.

  9. Car software is terrible by ElizabethGreene · · Score: 3, Insightful

    I travel for work, and rent a lot of brand-spanking-new cars.

    Car software is shit. It doesn't matter what brand of car, it's shit.

    I get in the car, factory reset the radio, reboot the car, connect Bluetooth, sync contacts, and go. Most recently I did this in a Buick Endeavor. Enabling Android Auto locked up the car entertainment system and I had to reboot the car. Apple car play worked, but bluetooth phone calls only worked 25% of the time when the phone rang while Pandora was open.

    That's not an isolated incident. I've locked up the infotainment system on a dozen other rentals. That's extremely frustrating. The best was a Ford Focus that wouldn't reset with a power-off/power-on reset. The system didn't recover until I left it off for an hour.

    It's not just new cars, either. I own a Chevy Equinox that won't Bluetooth pair with an iPhone 6. At least it doesn't lock up.

  10. Re:Software is what software does by R3d+M3rcury · · Score: 2

    They keep using unsafe languages like C, C++ or Java instead of time-tested safe ones for critical environments (ADA).

    Or Rust. Don't forget Rust.