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The Father of Mobile Computing Is Not Impressed (fastcompany.com)

harrymcc writes: Starting in the late 1960s, Alan Kay envisioned a powerful portable computer that would be a revolutionary learning device, then built some of the necessary tech at Xerox PARC and elsewhere. Today, his ideas are all around us -- but Kay is distinctly unimpressed with the iPhone, iPad, and other modern devices, which he says encourage passivity rather than creativity. Brian Merchant talked to the computing pioneer for a wide-ranging interview on FastCompany. An excerpt from the interview: Google has been around for a long time now. I bitched at [Google] for years: Why the fuck can't we type in a question and get a decent answer? There's all sorts of pre-processing you can do with the computing we have now to put a lot more semantics in there, and look at the shit you're retrieving. And by the way, the stuff that isn't popular -- which is probably what most people need to read, if the thing even knew what the question is -- is buried [in Google search results], and most people won't go past a couple of results or clicks.

31 of 144 comments (clear)

  1. True for any tool by Gilgaron · · Score: 4, Insightful

    A pen nominally allows more uninterrupted creativity than a quill and inkwell would, but mostly they get used for jotting down the grocery list.

    1. Re:True for any tool by Anonymous Coward · · Score: 3, Insightful

      True enough, but the pen doesn't send a copy of your grocery list and location back to Apple/Google, and then present you with an offer for slightly less expensive carrots if you join Amazon Prime during your next visit to Whole Foods.

    2. Re:True for any tool by MightyYar · · Score: 3, Insightful

      But they don't get used to read other people's grocery lists.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    3. Re:True for any tool by XxtraLarGe · · Score: 2

      True enough, but the pen doesn't send a copy of your grocery list and location back to Apple/Google, and then present you with an offer for slightly less expensive carrots if you join Amazon Prime during your next visit to Whole Foods.

      You gotta admit, it would be a lot cooler if it did!

      --
      Taking guns away from the 99% gives the 1% 100% of the power.
    4. Re:True for any tool by ShanghaiBill · · Score: 2

      Back when only 1% of the population was literate, pens/quills were used for proper 'creative purposes'.

      Or maybe it just seems that way because they kept the creative stuff, and tossed the grocery lists in the trash.

  2. Don't blame the tech ... by Anonymous Coward · · Score: 3, Insightful

    See, the problem isn't the technology, it's the humans.

    As much as visionaries come up with things they think will lead to a better world, the reality is cat videos, narcissism, and porn are what people really want. The internet is more about teenagers taking selfies these days than it is about improving the human condition.

    Unfortunately, you can't force people to do what you envisioned would be their potential.

    1. Re:Don't blame the tech ... by Darinbob · · Score: 2, Interesting

      Using the excerpt given regarding uselessness of results. Google does not use tech to provide good answers because they don't care about providing good answers. Instead they use the tech to maximize advertising revenue. It costs money to provide good results, so that cuts into revenue. Some sites will pay money to show up higher in the results, so no way is Google going to give you a free but relevant link when it could show a useless link that they get money from.

      Getting higher up in Google search results is nearly a full blown industry. If Google filtered for relevant results then that industry would have to learn how to write useful pages instead of just paying Google to shortcut the process.

      Now this isn't just a need for high minded people. Even those narcssists, kitten video fanciers, and porn watchers, would seemingly want more relevant resulst. Except that those groups seemingly are satisfied with even marginal results.

    2. Re:Don't blame the tech ... by JaredOfEuropa · · Score: 2

      Exactly. The modern smartphone and Internet are astounding marvels of technology, but people do with it what they want.

      And some stuff is just really hard, like making sense of the meaning behind search queries and coming up with relevant results. Quite a bit of research has gone into this, and I've seen some promising results a while back. Not like "we type in a question and get a decent answer", but a system that asks the user to clarify his search and helps refine it. Still early days though.

      He sounds a bit like the guy who invented the wheel and complains that his fellow cavemen didn't build him a high speed rail line with it.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
  3. Get off my lawn! by jfdavis668 · · Score: 2

    He's complaining about the technology, but it is the people using it that make companies build it that way. They don't want to put any thought into the process, they just want to put in a minimal amount of info and get a reasonable answer.

    1. Re:Get off my lawn! by tatman · · Score: 2

      I suppose that can be a bit debatable which was first....the egg or the chicken. Look at snapchat. They made the app then it became popular. I have to agree with his comments about passivity. I find snapchat the most meaningless messaging app ever. Sorry folks. "Here's a pic of me with big eyes and librarian glasses". Wow. So impressed.

      --
      I've always said English was my second language. Had Romeo and Juliet been written in C, I might have understood it.
    2. Re:Get off my lawn! by Tablizer · · Score: 2

      "Google, how many people are currently on my lawn?"

    3. Re:Get off my lawn! by Darinbob · · Score: 2

      And yet, the search results we got back in 1999 seem to have been better than the results we get today. Plus you had better control over the search (ie, a way to exclude results containing certain keywords).

    4. Re:Get off my lawn! by Kohath · · Score: 2

      His problem is that he's brilliant.

      We went from everything completely sucks to now some things don't suck, and a few of them are really good. And that works out good for regular people -- they like their phone, they text people, glance at email, use maps, get an Uber, make it somewhere on time, and watch a video. It's nice.

      But Kay still sees all the problems and imagines a better world that appeals to him. But he's not like the regular people. So a world that appeals to Kay isn't as well suited to regular people as what we have.

      That's the problem that smart idealists have: the people aren't ideal, and you can't make us ideal, and the most earnest and stubborn attempts to make us ideal turn out to be very destructive. Kay seems to understand this, but he still complains when you ask him.

  4. Nope. by Anonymous Coward · · Score: 5, Interesting

    Unconvinced. I don't want computers to answer my questions. I want them to help me answer my own. An answer isn't the mere transfer of data, it's the alteration of my mind into a different state. That can't happen properly if the basis for the transformation exists only in some other system.

  5. It's not a technical reason by TWX · · Score: 5, Interesting

    Google has been around for a long time now. I bitched at [Google] for years: Why the fuck can't we type in a question and get a decent answer? There's all sorts of pre-processing you can do with the computing we have now to put a lot more semantics in there, and look at the shit you're retrieving.

    Because Google already gets into trouble when it prefers its own services or when it editorializes. Alan Kay should note that when one asks Google for what are essentially undisputed facts one often gets Google-formatted answers. Search for famous persons and one usually get the page formatted with an excerpt from their biography, date of birth, place of birth or upbringing, some basic information on what brought the person to prominence, etc. Generally these things are not disputed, so there's no real risk in presenting them in this fashion.

    Now, if Google starts answering controversial questions, even correctly, they may face some real backlash that they wish to avoid from people that can't accept the answer. It's even worse if there is some legitimate dispute in a discussion, and appearing to side with one answer or another when something isn't settled can influence the discussion in ways that are not appropriate.

    If you want straight answers, look at Wolfram Alpha.

    --
    Do not look into laser with remaining eye.
    1. Re:It's not a technical reason by sinij · · Score: 3, Interesting

      I don't accept this answer. We have https://www.wolframalpha.com/ that attempts to do just that, Google with its unlimited resources could do more and better. I think the real problem with lack of progress in this area is that Google is perfectly happy with staying Digital Yellow Pages, as this provides maximum revenue. If they start answering questions, it will cost them clicks and page views.

    2. Re:It's not a technical reason by Jerrry · · Score: 3, Insightful

      Google search results always favor sites selling something over sites offering information. That's okay, but I'd like to see Google add a tab at the top of the search results (where the All, Shopping, Videos, Images... tabs are) to exclude all sites selling the object of the search.

      I doubt this'll happen, though, as the companies that represent Google's revenue stream wouldn't stand for it.

    3. Re:It's not a technical reason by azadrozny · · Score: 2

      Try entering the following into Wolfram, Google, and Duck Duck Go: who is the greatest artist of the 1900's

      Perhaps not all that controversial of a topic, but arguably, not one with a clear cut answer. Google come close to giving you an answer, Duck points you to a few sites with more information, and Wolfram can't parse the question.

  6. Complaining is easier than implementing by Tablizer · · Score: 3, Interesting

    Why the fuck can't we type in a question [in Google] and get a decent answer? There's all sorts of pre-processing you can do with the computing we have now to put a lot more semantics in there...

    If he knows how to build a better search engine than Google, then form a company and kick Google's ass. Or, go to work for Bing. Wasn't question answering supposed to be wolframalpha's forte?

    AI still lacks what we usually call "common sense" and screws up a lot of things because of that. The tech isn't there yet.

  7. Get a decent answer? From Google?? by fustakrakich · · Score: 2

    Please, Google is an advertising agent, not the answer man.

    --
    “He’s not deformed, he’s just drunk!”
  8. Inventor's remorse by rmdingler · · Score: 3, Interesting
    I imagine Edison, Marconi, and Tesla may have had loftier ambitions in mind for their technological breakthroughs.

    Exceptional individuals are rare by their very nature, and it seems likely they're prone to misunderstanding the minds and motivation of the regular folk.

    Still, the technology is there for someone who wishes to use it to access the collected knowledge of mankind, so the misuse by the many doesn't completely negate the original intent.

    --
    Happiness in intelligent people is the rarest thing I know.

    Ernest Hemingway

  9. The difference is stark by jandrese · · Score: 4, Interesting

    Apple used to ship the best starting programming environment ever developed, Hypercard, for free on all of their machines. The same company doesn't allow programming on iOS except in very limited (in-game typically) ways. There is absolutely a sense that you should be a consumer, not a producer, on modern devices and it drives me crazy.

    --

    I read the internet for the articles.
    1. Re:The difference is stark by Crashmarik · · Score: 2

      How good Hypercard was, is debatable but no argument it's a crime that more isn't done to make the devices platforms for the users.

    2. Re:The difference is stark by tlhIngan · · Score: 3, Informative

      Apple used to ship the best starting programming environment ever developed, Hypercard, for free on all of their machines. The same company doesn't allow programming on iOS except in very limited (in-game typically) ways. There is absolutely a sense that you should be a consumer, not a producer, on modern devices and it drives me crazy.

      Well, get a Mac and program on iOS. Since iOS9 (or 8?) Apple has allowed users to deploy their code to personally owned iOS devices without paying $99 a year, and without Apple's approval.

      In fact, there's a small underground open-source community of people who use this to put "unapproved" apps on their devices. Stuff Apple will never let in the store, yet you can deploy it to your devices and use it. And yes, it has to be open-source. Apple actually frowns on people using this method to distribute binaries.

  10. Re:Nope. The developers don't care. by taustin · · Score: 2

    The product is not meeting customer demand (after all, Kay is a customer, and his demands aren't being met).

    No. He's not the customer. Google is an advertising company. Their product is eyeballs, not search results. over 90% of their revenue comes from advertising.

    "If you're not paying for the service, you are not the customer, you are the product."

  11. Re:Spoiler alert: most humans are not very creativ by k6mfw · · Score: 3, Interesting

    Reminds me someone (yep, a repost!) said "it is the cow theory" and explained it as a herd of cows in a corral. It only takes one cow to figure out how to open the gate, then the entire herd can leave the corral.

    --
    mfwright@batnet.com
  12. addendum by epine · · Score: 2

    The reason I wanted Kay to give an explicit answer about what Engelbart got right that HTML didn't is that I'm wary about these judgements in hindsight.

    I was reading Rob Pike this morning.

    Go at Google: Language Design in the Service of Software Engineering — 2012

    When Go launched, some claimed it was missing particular features or methodologies that were regarded as de rigueur for a modern language.

    How could Go be worthwhile in the absence of these facilities?

    Our answer to that is that the properties Go does have address the issues that make large-scale software development difficult.

    Would s/Go/HTML/g be a correct map for Kay's opinion? Because HTML really was designed more for engineering at scale than anything else.

    And this always draws a chorus of criticism from the conceptual purity boo birds.

    Kay is a pretty smart guy, but did he ever learn his billion times tables really? I rather suspect that was never native to his cognitive style.

  13. Misdirected rage by argStyopa · · Score: 4, Insightful

    Sounds like he's complaining more about human nature than anything to do with mobile computing or google.

    --
    -Styopa
  14. Just like every other technology by Shotgun · · Score: 4, Insightful

    And the father of TV thought it would be used for education and to bring symphonies to the masses.

    Instead, we have exposed the dregs of the human soul.

    --
    Aah, change is good. -- Rafiki
    Yeah, but it ain't easy. -- Simba
  15. If he'd only waited by BirdBrained · · Score: 2

    He spoke prematurely.

    This interview happened before Apple unveiled their talking poop emoji.

    Millions of people are about to get really creative.

  16. Re:undo by Mkkby · · Score: 2

    He is complaining that computers fail to make people creative, or fail to educate. I think he has it backwards.

    Creative people have a gift for using tools in innovative ways. Give them a PC and they start building something. Most people are only capable of being consumers. You give them a super computer and they'll ask you, where is ESPN? A tiny number of people can design microprocessors, yet members of the same species are stumped by 200 year old math and science.

    It's not a failure of education, or a failure for apple. It's biology. He sounds like a curmudgeon and a socialist when he blames this "failure" on tech companies.