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Microsoft Confirms Outlook Issues (bbc.com)

Posted by msmash on from the connectivity-issues dept.

Microsoft has confirmed that some users of its email service Outlook are unable to send email or access their accounts. From a report: Hundreds from around Europe have commented on the website Downdetector that they have been affected by the problem -- many since Monday morning. One common issue seems to be that sent emails remain in the drafts folder and are not being delivered to recipients. On its website, Microsoft says the service dropped "unexpectedly" and it is working on a fix. Not all account holders are affected. "Intermittent connectivity is affecting customers in some European countries, which we are working to resolve as soon as possible," said a Microsoft representative.

5 of 41 comments (clear)

  1. Misleading by Anonymous Coward · · Score: 5, Informative

    Outlook is not having problems. Outlook.com is having problems.

    Small distinction, and even the BBC source has this wrong, but Outlook is a PROGRAM that doesn't require Office 365's cloud service to function. It isn't having any issues. The cloud service is.

    1. Re:Misleading by jbengt · · Score: 5, Interesting

      Outlook is not having problems. Outlook.com is having problems.

      This happened to me today. I sent 3 e-mails, then, about 1/2 hour after sending the first one, I noticed they were all stuck in my outbox. When I clicked on "Send All" Outlook.exe froze. I had to ctrl-alt-del to stop Outlook, and when restarted, the e-mails in the Outbox had disappeared - not Sent, not in Drafts, and not in Outbox. So I'd say that Office.exe was having problems too, in that it couldn't recover from the cloudy problems.

  2. Magic 8-ball by TWX · · Score: 4, Funny

    When the Magic 8-ball told me "Outlook not so good" I believed it. I still do.

    --
    Do not look into laser with remaining eye.
  3. Easy recovery for lost mail by deviated_prevert · · Score: 5, Funny

    Just retrieve the contents from the NSA servers.

    --
    This message was not sent from an iPhone because Peter Sellers really was a deviated prevert without a dime for the call
  4. Official statement to customers by theendlessnow · · Score: 4, Funny

    Thank you for purchasing Office 235.

    We are sorry to report that we are experiencing some problems....etc.