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Cash Might Be King, but They Don't Care (nytimes.com)

In Midtown and some other neighborhoods across New York City, cashless is fast on its way to becoming normal, The New York Times reports, sharing anecdotes where merchants have refused to accept bills from customers (the link may be paywalled). From the report: Cashless businesses were once an isolated phenomenon, but now, similarly jarring experiences can be had across the street at Sweetgreen, or two blocks up at Two Forks, or next door to Two Forks at Dos Toros, or over on 41st Street at Bluestone Lane coffee. In the future, when dollar bills are found only in museum display cases, we will look back on this moment of transition and confusion with the same head-shaking smile with which we regard customs on the Isle of Yap in Micronesia, where giant stone discs are still accepted as payment for particularly big-ticket items. Some people already live in this cashless future. They find nothing strange about paying for a pack of gum with a swipe of a card. If you are one of these people and you are still somehow reading this article, you may be thinking, "What on earth is the big deal?" At Two Forks on 40th Street, where the lunch offerings have cheery names like Squash Goals, Kristin Junco, a 34-year-old auditor for the state Education Department, said she had not used cash for about a week and much prefers a cashless establishment to its opposite. "We travel a lot for work," she said, gesturing to a colleague, "and if they don't take credit cards that makes things difficult." [...] Not surprisingly, the credit card companies, who make a commission on every credit card purchase, applaud the trend. Visa recently offered select merchants a $10,000 reward for depriving customers of their right to pay by the method of their choice. A Visa executive described this practice to CNN as offering shoppers "freedom from carrying cash."

37 of 679 comments (clear)

  1. Visa and Mastercard needs to be broken up by mysidia · · Score: 5, Insightful

    Visa recently offered select merchants a $10,000 reward for depriving customers of their right to pay by the method of their choice.

    Clearly they are wielding monopoly power now against GOVERNMENT-BACKED legal tender. If bribing vendors to reject Bills and accept only Visa fake money that only those with good credit or a bank account can get isn't a threat to freedom, democracy, and capitalism, then I dunno what would be.

    1. Re:Visa and Mastercard needs to be broken up by Zontar_Thing_From_Ve · · Score: 4, Informative

      Clearly they are wielding monopoly power now against GOVERNMENT-BACKED legal tender.

      I know it seems that way, but it's actually quite legal. The Fed said basically there's no law compelling businesses to accept cash, so refusing to do so is not illegal. A lawyer said that as long as the business states up front you have to pay by credit card to get service and they don't take cash at all, that's also not illegal.

    2. Re: Visa and Mastercard needs to be broken up by Lunix+Nutcase · · Score: 4, Informative

      No matter how many times you repeat that it's still wrong.

      This statute means that all United States money as identified above are a valid and legal offer of payment for debts when tendered to a creditor. There is, however, no Federal statute mandating that a private business, a person or an organization must accept currency or coins as for payment for goods and/or services. Private businesses are free to develop their own policies on whether or not to accept cash unless there is a State law which says otherwise.

    3. Re:Visa and Mastercard needs to be broken up by mysidia · · Score: 4, Interesting

      However, if there are very few cash customers and they think the $10k is worth more than the lost cash business, they will do it.

      Exactly. In other words, Visa will have CORRUPTED the free market through this cheating tactic by paying off / colluding with / restricting the behavior of players who would otherwise act in their own best interests, and ELIMINATED government-backed cash as a competitor: Without the bribe, the markets would likely succeed and the merchants would still take cash --- because It is in their best interests to trade with everyone they can make a profitable trade with, but WITH the bribe, the free markets will fail perhaps, because in many venues there might not be quite $10k a year spent in CASH FORM, AND establishments that take in $20k or $30k in cash might go negotiate their own private deals with Visa to get a % point taken off their fees or something in addition to the $10k.

      Don't like the merchant's practice, shop somewhere else.

      That's not an adequate answer to address the corruption of the marketplace.
      Point 1. being "Shop somewhere else" is not an acceptable resolution -- this places far too much burden on the consumer and threatens the viability of these government-backed notes, which the public has not affirmatively agreed to.

      Point 2 is.... the people who are cardless through no real fault of their own OR don't want to pay Visa an extra free for a prepaid cashcard of some sort don't even have a choice.

      Maybe I like unique food this restaurant has for sale. When the Civil Rights act passed; we as a society decided that places of public accommodation are important enough that some groups cannot be discriminatorily denied access "Cardless not welcome in our restaurant" simply should not fly.

    4. Re:Visa and Mastercard needs to be broken up by liquid_schwartz · · Score: 4, Insightful

      A couple of points. First off the government doesn't really like us using cash as they want to monitor every single thing we do. Thus they prefer us using credit cards with all records being available to them. Second, banksters run the country and make ~2.5% per transaction this way so of course it will be preferred over cash.

    5. Re:Visa and Mastercard needs to be broken up by Actually,+I+do+RTFA · · Score: 3, Insightful

      Why would this not sort itself out naturally?

      Why on earth would it? I mean, processing rates haven't been subject to competitive pricing... ever.

      What's the problem here?

      The problems are several. First, it's exercising coercive power on customers. Second, people are bad at future costs. While it may be voluntary now, it may not be .later And if Visa/MC/Amex have a chokehold on commerce, they can jack up the rates and exercise huge control.

      It's a frog in boiling water situation. You speak up now while we have the freedom to choose another merchant, cause soon we may not be able to. See also, people who complained about Facebook before it became mandatory in some social groups.

      --
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  2. Re:Where's the story here? by jfdavis668 · · Score: 4, Interesting

    I have been carrying more cash lately since is seems to speed transactions over credit cards with the embedded chip.

  3. cash costs money by known_coward_69 · · Score: 3, Insightful

    accepting cash isn't free. Employees steal. You have to do the paperwork to keep track of it and account for all the receipts. Unless you run to the bank daily, you have to pay an armored car to pick it up and deposit it for you.

    1. Re:cash costs money by HornWumpus · · Score: 4, Informative

      If your employing thieves in retail, they will just take inventory. It's not like the tape doesn't already tell you the till is short.

      They are morons, coming up with consistent short tills makes it easy to identify exactly who's dishonest, vs. inventory shrinkage.

      --
      John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
    2. Re:cash costs money by omfglearntoplay · · Score: 5, Insightful

      Exactly the mentality of some small business owners I know, but the opposite of others. I see the dichotomy as such:

      1. Do you hate paying taxes, but are OK with paying 2% to a bank for every single thing you do?

      2. Do you trust big companies with skimming off the top, or do you trust your employees that you hand pick?

      3. Do you feel OK when the rich get richer, but get pissed off when the small guy gets a bonus 1% higher than he got the year before?

      Basically, I feel you should either be a Scrooge and hate losing money in any case, letting the actual measured bottom dollar make the decision (including future change)... or you should cater to your local workers and your own employees. Bigger and bigger businesses breed monopolies that eventually screw everybody if you let them. Credit cards are designed to steal from the moderately rich, middle class, and poor alike to make the richer even more so. I use them, but locally I use cash more and more to try to keep prices down.

    3. Re:cash costs money by cascadingstylesheet · · Score: 5, Insightful

      accepting cash isn't free. Employees steal. You have to do the paperwork to keep track of it and account for all the receipts. Unless you run to the bank daily, you have to pay an armored car to pick it up and deposit it for you.

      Er, neither is accepting cards free. There's a significant fee on every transaction, so much so that in some places (where it is allowed) businesses will offer a lower price to those who pay cash. .

      (I'll grant you that a lot of the risk is offloaded to other entities when cards are used, and that therefore you might think the fees worthwhile in that respect. However, the customer and public are pissed at you, Spatula Warehouse, for having your systems compromised and their accounts hit with fraudulent charges, they are not pissed at Visa or BigBank.)

      But in any case, accepting cards isn't free either.

    4. Re:cash costs money by PPH · · Score: 5, Interesting

      Unless you run to the bank daily,

      This is a major issue.

      I have a fiend who used to run a primarily cash business. He could easily do $10K or $15K of sales a day. And he didn't like having that much cash on hand. So he'd send the store manager to the bank a couple times a day with a $5K deposit. Until some federal agents paid him a visit. Multiple daily deposits under the reporting limit triggered a "money laundering" investigation. Never mind that he had a legitimate business, documented his receipts and he didn't really care if the bank made the requisite reports based on his daily total receipts. It was cash and an excuse to hassle a business into cutting back on cash.

      Cash has gone from legal tender to probable cause of criminal activity in this country. And in some cases, just having too much cash is a crime in and of itself. No more 'innocent until proven guilty'. The feds will just make your life hell if you look 'wrong'.

      --
      Have gnu, will travel.
    5. Re:cash costs money by j-beda · · Score: 3

      I have heard that Mountain Equipment Co-op ( http://www.mec.ca/ ) used to give a cash discount to reflect the perceived lower costs associated with cash over plastic, until they did a closer accounting of the actual costs and realized that the cash costs were comparable to the plastic costs. Paying employees for count, sort, deposit, and otherwise handle the cash are real, unavoidable costs. Errors, accidents, and thefts impose additional costs that can be minimized by increased error checking and security procedures, but those procedures impose further direct costs. Non-cash transactions also have various costs (including errors, and thefts) associated with them beyond the transaction fees paid to the processor, but they are often so much smaller than cash handling costs that they can almost be ignored when making a comparison.

      Of course, the devil is in the details. Different businesses have different characteristics such that the balance between the the two can not be covered by blanket statements. And none of this addresses the psychology of the customer experience. It might be worthwhile taking a loss on the single pack of gum sales in order to maintain customer loyalty for more typical large purchases, or it might not.

      Some possible customer results: "I just want some gum, but they have a $5 minimum CC purchase, so I won't go in at all." "I know they have $5 minimum, so I will buy some milk and bread along with the gum." "They don't have a $5 minimum, but now that I'm here I might as well pickup some milk and the paper too." "Oh, their sign explains their fee structure, without demanding minimums, that is nice, so I'll pay using the format that costs them the least to process."

  4. I pay with cash because.... by hipsterdufus · · Score: 4, Insightful

    I don't think my bank or credit card company needs to know where I eat lunch every day. Sure, I use plastic to avoid dealing with a cashier (gas stations and parking) and of course for online shopping where you can't use cash. I find cash convenient for me and faster than a lot of transactions I see when people have to use a card, wait for it to authorize, some then fire up a printer, then they sign it. Dunno. My bank probably thinks I'm a drug dealer. My cash machine is only a few minutes away from the office, so it's easy to get more. Lots of point-of-sale machines at small shops get malware on them as well. We've had a few instances at work where a lot of people suddenly saw unexpected charges on their cards. In both cases, a nearby lunch place had their point-of-sale system infected and it stole their information. So, it does happen.

    Get off my lawn...I suppose?

    1. Re:I pay with cash because.... by johannesg · · Score: 4, Insightful

      I pay with cash because I don't to end up living in a world where the government has 100% visibility on all of my financial transactions. Not because I do anything fishy with them, but because once everything is electronic, confiscation will also become a trivial measure. At least with cash they'll have to go door to door.

      Not to mention negative interest rates. The only thing that keeps interest rates in check now is the threat of people withdrawing all of their money at once. Once that threat is gone, there will be no limit on negative interest rate as well.

  5. In Sweden this is normal by Anonymous Coward · · Score: 3, Insightful

    We have a big problem with cashless businesses. Where I live you can't go swimming or take the bus with cash.

    I think it's a shame. You should be careful to preserve the cash option. First of all it's good for kids to learn the value of money, you don't get the same sense of spending if you don't lose something physical. Second of all, if your bank screws up you're supposed to be able to take out your money and walk out of the bank. If you can't use the cash you take out the banks' power increases a lot.

    1. Re:In Sweden this is normal by Rick+Zeman · · Score: 5, Interesting

      We have a big problem with cashless businesses. Where I live you can't go swimming or take the bus with cash.

      I think it's a shame. You should be careful to preserve the cash option. First of all it's good for kids to learn the value of money, you don't get the same sense of spending if you don't lose something physical. Second of all, if your bank screws up you're supposed to be able to take out your money and walk out of the bank. If you can't use the cash you take out the banks' power increases a lot.

      I've been wondering how much the Salvation Army bell ringers have been hurting since less and less people carry cash with them.

    2. Re:In Sweden this is normal by Oligonicella · · Score: 3, Insightful

      You might want to shake up your conceptions on that by reviewing who are the greatest charitable contributors. It's not a money divide, it's political.

  6. Oh, please... by magusxxx · · Score: 4, Insightful

    ...they're doing it because they think they'll have less chance of being robbed.

    --
    Care killed the cat, but satisfaction brought it back.
  7. Re:eyeroll by Jeff+DeMaagd · · Score: 4, Informative

    I agree. The "right" rests on a misunderstanding of "legal tender". It means it's valid for exchange, accepting it is not compulsory for a private business. The US Treasury has a page on the topic:

    https://www.treasury.gov/resou...

    "There is, however, no Federal statute mandating that a private business, a person or an organization must accept currency or coins as for payment for goods and/or services."

    This ignorance leads people to assume they can pay in buckets of pennies and they think they can legally force the receiver to accept it as payment.

    I'm not a fan of going cashless, I just don't think faulty arguments should be used to stop businesses.

  8. Re: Where's the story here? by Lunix+Nutcase · · Score: 4, Informative

    It is also illegal.

    Nope, it's not.

    This statute means that all United States money as identified above are a valid and legal offer of payment for debts when tendered to a creditor. There is, however, no Federal statute mandating that a private business, a person or an organization must accept currency or coins as for payment for goods and/or services. Private businesses are free to develop their own policies on whether or not to accept cash unless there is a State law which says otherwise.

  9. Re:Where's the story here? by toonces33 · · Score: 3, Interesting

    For me Android pay is now unusable. For some reason the Marshmallow update causes the phone to hound me for the administrative password before it will let the transaction go through. All kinds of people complain about it, and as far as I know nobody has ever gotten any kind of a straight answer as to why or what it takes to fix this.

    For the most part I just use cash for small transactions.

  10. Re:eyeroll by Khyber · · Score: 4, Informative

    No, the misunderstanding is 'debt.' If you walk up to a register with an item, they can refuse the cash as no debt has incurred. At most sit-down restaurants you eat before paying, thus incurring a debt. They are obligated to accept that legal tender if presented, because there is an existing debt. If they do not accept the tender, their recourse would be to take it to court, where a judge most likely will wipe the debt and go "Why didn't you take the cash when presented?"

    --
    Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
  11. Experience from a working-class red state by elrous0 · · Score: 3, Interesting

    Of course, NYC assumes their experience is typical. But where I'm at, EVERYONE still uses cash. It actually annoys me, because it takes time to make change. I'm actually surprised when I see someone else (like myself) paying with a debit card. Cash is still king here.

    At least it's not as bad as it was in the 1980's in Miami, though. Back then, with all the drug smugglers, *everything* in that city ran on cash. People bought cars and mansions with suitcases full of cash (and banks, realtors, and car dealerships never asked where it came from, of course). It was a very strange place to be.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
  12. Re:Poor by EndlessNameless · · Score: 3, Interesting

    The rich don't have free cards either. There are still yearly or monthly fees involved, just as with a bank account.

    I very much doubt that. I am by no means wealthy, and none of my credit cards carry an annual fee.

    Obviously, I'd pay interest if I carried a balance from month to month, but that is true of any debt. As long as I pay my bill on time, I don't pay a penny more than what I would have paid in cash.

    --

    ---
    According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
  13. Re:Poor by olsmeister · · Score: 5, Informative

    Some merchants do offer a cash discount.

    When there is no cash discount, the extra cost of the credit card purchase is 'baked in' to the price that everyone pays, including the people using cash. Which is a whole separate issue, since in that case why are the people who pay cash subsidizing those who are paying with credit?

    I know for me, I pay my CC bill in full every month (often every week). Not only do I not pay any interest, but I get cash back on all the money I spend, which incentivizes me to put as much stuff on the card as I can. This is also being subsidized by the people who use cash to pay for purchases by higher cost for goods and services across the board.

  14. THAT is what they want! by p51d007 · · Score: 4, Interesting

    Government wants a cashless world. It's about control. When you no longer have any tangible assets, they can take whatever money they want (ask Greece). Or, they can control/monitor your purchases. Outlaw cash...then make a law about healthcare tied to what you spend. Go into a fast food establishment...order a cheeseburger, fries and a coke....BZZZZZZZ sorry, your last healthcare checkup says your BMI is too high. Try to buy a sports car...BZZZZZZZ...sorry, your driving record shows too many speeding tickets. DON'T think it can't happen!

  15. Re: Where's the story here? by Zero__Kelvin · · Score: 4, Insightful

    I am stating that refusing to do business with people who don't have credit cards is blatantly discriminatory, and it doesn't matter what the treasury says, because there are many, many other *laws* that matter more than the treasuries *rules*. This is a matter of law, not rules.

    --
    Guns don't kill people; Physics kills people! - John Lithgow as Dick Solomon on Third Rock From The Sun
  16. Re:Where's the story here? by jellomizer · · Score: 3, Insightful

    However having cash is dangerous to the merchants. Especially in City areas where they can get robbed. Knowing they don't accept cash means they will not have cash on their person, so robbing them for cash would be fruitless. Also by not accepting cash, the robbers cannot buy things with their dirty money directly, causing the merchant being under investigation of being part of money laundering.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  17. As a retailer... by DogDude · · Score: 3, Interesting

    ... cards are *expensive*. They're about 3%. It doesn't take 3% of our gross revenue to handle cash. Nowhere close to that.

    These businesses who can afford to throw away 3% of their gross right off the top are doing so because either:
    - Their products are severely overpriced, and they don't mind giving 3% to Visa/MC
    - They're being run by very inept people.

    I use cash everywhere possible. It's easy. It's cheap. It's anonymous.

    --
    I don't respond to AC's.
  18. Re: Where's the story here? by AvitarX · · Score: 3, Interesting

    This is more likely the test case.

    Is the point of cash only to exclude the unbanked?

    Do the unbanked in the area skew by race?

    If those two things are determined to be true, this would likely be an example of racial exclusion (which legally doesn't need to be the intention, only the outcome of policy).

    The flip side is that if safety of employees and speed of transactions can be demonstrated to be the reasons, it likely would stand as legal.

    --
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  19. Re:Where's the story here? by j-beda · · Score: 4, Interesting

    Bullshit. Tips, as reported to the IRS, are higher when CCs were used (and there is a paper trail). What a surprise.

    Even when paying with a CC, I tip in cash. Assuming it's value is stretched by the servers marginal tax rate.

    It's everybody's job to 'starve the beast'. Cash is king.

    I don't know, facilitating tax fraud isn't something I am particularly comfortable with. I would prefer that the tax base be as large as possible, so making it more difficult for people to avoid their legal tax burden (or making it easier for people to track their legal tax burden if that framing is more pleasant) is a good thing in my opinion.

    I am sympathetic to the reality that restaurant staff are not particularly well paid, and that making it harder for the wealthy to avoid taxes is probably a better thing to focus my attention on, but paying everything with plastic is also more convenient for me personally, so I have little inclination to deal with cash for a portion of the transaction.

  20. Re: Where's the story here? by davecb · · Score: 3, Interesting

    The statement on the bill was so that no-one could refuse it during the "Great Rebellion", as the American Revolution was called at the time. A citation from 1869 is typical: https://fraser.stlouisfed.org/...

    At that time, the government did not wish to give person the option of refusing the (new) U.S. Dollar and demanding gold or silver before completing a transaction with the government or private individuals.

    The Department of the Treasure has stated a legal opinion that the law does not apply to a large class of private transactions, on the grounds that a "debt" does not exist until the transaction is complete.

    There is case law on paying the debt in cash as opposed to gold and silver, but Google Scholar doesn't report anything on refusal to accept cash for a non-debt.

    An arguement can be made that the intention of the US founding fathers was to give "debt" its broadest possible reading, and that the position of the Treasury is pilpul, and requires authorizing legislation, such as (Canada's) "Currency Act"

    This, of course, does not speak to other parts of the criminal code. For example, it may well be illegal to refuse to sell a necessity to a minor if they only have cash.

    --
    davecb@spamcop.net
  21. Re:Actually more than the cash users by dryeo · · Score: 3, Insightful

    There's been studies on this. Seems when someone pays with cash, both a pleasure center and a disgust center light up in peoples brains. When paying with plastic, only the pleasure part of the brain lights up. This means that people are more likely to spend money using plastic and one of the main drivers of businesses encouraging plastic.

    --
    https://en.wikipedia.org/wiki/Inverted_totalitarianism
  22. Cash, use it, or become a banks & government s by Wowsers · · Score: 4, Insightful

    A lot of people use cards for payment because they don't have to have a pile of cash, it's sort of quick (so long as the bank network doesn't go down), you can track payments, but there are very serious downsides that these people who are pushing the so called cashless society do not want to consider and definitely do now want to tell people about.

    1. You can track all payments. Fine if you're dopey person parroting the state's "Nothing to hide nothing to fear" nonsense, but that means they will know everything about you, what newspaper you buy, did you buy a sex toy, did you give your grandchildren a bit of birthday money.
    2. You lose all control of your wealth. What I mean is, instead of having an ability to buy what you want with cash, the moment it's all electronic, the government can stop you existing by freezing your access to electronic "money". Good luck to eating / paying bills without money. This can be extended so you vote the right way in elections nothing happens, and raid your account as punishment if you voted "the wrong way".
    3. With no cash, at a moment's notice, the government can decide it will raid all your bank / savings accounts for x%, just like the European Central Bank did to Cyprus - they called that state crime a "bail-in". Noticed how the US economy is $19Trillion+ in debt, reduce it by raiding your accounts one day, you won't have a say in it.
    4. With electronic "money", there is NOTHING to stop the banks and card providers suddenly increasing their transaction fees. Want to protest about it? Too late, you have no alternate way of paying for anything,.
    5. Much is made of the ability to track transactions, with the claim you can stop money laundering. This is false. If a drug dealer for example has a suitcase of $20 bills, it's going to weigh a lot, and attract a lot of attention. But in the electronic world, at a press of a button, that same amount of money can be sent around the world any number of times, cleaning it. Nobody does it? Just ask HSBC (and other banks) who where caught doing just that, laundering money for drug cartels.
    6. Cash funds crimes and terrorism? It's far easier to move electronic "money" around to fund terrorism, just ask governments and banks and stock exchanges, they do it daily.

    So before people think what a great idea going cashless is, you better be prepared to sign your life away to being totally controlled, and not cry about it when it is.

    --
    Take Nobody's Word For It.
  23. The Down Side by LeftCoastThinker · · Score: 5, Insightful

    Cashless is great, convenient etc. until it isn't. Wait until the next hurricane, earthquake or N Korea shoots an EMP attack and the power is out for days or weeks. Then the people with no cash will be stuck with no ways to buy food and water or other necessities... There is a reason that hard currency is still around even when credit cards have been around for decades.

    The other problem with going cashless is the invasion of privacy that is routine by big businesses and the government. If you are fine with both knowing every intimate detail of your life, go for it, but if not, you may want to make some purchases with untraceable cash.

    --
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  24. Re:Poor by Oligonicella · · Score: 3, Interesting

    The restaurants in the article are hipster restaurants in New York City, so the poor aren't going to be eating there any way.

    Little bit of a hipster ourselves, aren't we?

    When I was younger and a single parent, my grandmother gave us $20. We dressed up and I took my daughter to a good restaurant. I paid with that cash.

    How pompous does one have to be to exclude someone visiting a nice establishment appropriately dressed just because they have a low income?