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Robocalls, and Their Scams, Are Surging (nytimes.com)

The volume of pesky robocalls -- and their scams -- have skyrocketed in recent years, reaching an estimated 3.4 billion in April. [Editor's note: the link may be paywalled; alternative source.] From a report: In an age when cellphones have become extensions of our bodies, robocallers now follow people wherever they go, disrupting business meetings, church services and bedtime stories with their children. Though automated calls have long plagued consumers, the volume has skyrocketed in recent years, reaching an estimated 3.4 billion in April, according to YouMail, which collects and analyzes calls through its robocall blocking service. That's an increase of almost 900 million a month compared with a year ago. Federal lawmakers have noticed the surge. Both the House and Senate held hearings on the issue within the last two weeks, and each chamber has either passed or introduced legislation aimed at curbing abuses.

Federal regulators have also noticed, issuing new rules in November that give phone companies the authority to block certain robocalls. Law enforcement authorities have noticed, too. Just the other week, the New York State attorney general, Eric T. Schneiderman, warned consumers about a scheme targeting people with Chinese last names, in which the caller purports to be from the Chinese Consulate and demands money. Since December, the New York Police Department said, 21 Chinese immigrants had lost a total of $2.5 million.

171 comments

  1. They get into the US phone system somehow... by Anonymous Coward · · Score: 0

    They get into the US phone system somehow. Why can't that be disrupted?

    1. Re:They get into the US phone system somehow... by omnichad · · Score: 3, Informative

      Because VoIP trunking can go anywhere and still lead to an endpoint in the US. It's just digital data that can be routed. The Caller ID spoofing for people who have no ownership of the number they're using should be much easier to shut down, and that would make it easier to block numbers of repeat offenders.

    2. Re: They get into the US phone system somehow... by Anonymous Coward · · Score: 1, Insightful

      Because it will cut into all the telcom company's profit margin to implement technical solutions, so they don't want to do anything about it.

    3. Re:They get into the US phone system somehow... by Holi · · Score: 3, Insightful

      I've been reporting and telling that to the FCC for years now. These VOIP providers know exactly who they are doing business with, in fact some exclusively deal with these foreign call centers knowing full well they are violating the law.

      We go after the providers as it is literally the only way it can be done.

      But we won't, what ever law they pass this time will be full of loopholes allowing for continued abuse.

      --
      Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
    4. Re:They get into the US phone system somehow... by Strider- · · Score: 1

      Because that would disrupt all the legitimate VOIP operators and so forth that also need access to the phone system.

      --
      ...si hoc legere nimium eruditionis habes...
    5. Re:They get into the US phone system somehow... by Anonymous Coward · · Score: 0

      except when you realize i can make phone calls from my home phone, cell phone, or work phone and i dial out with a single number. or businesses who have a range of phone numbers but usually route outbound calls through one or two main prefix numbers.

      solve that problem and you can solve the caller id spoofing issue.

    6. Re:They get into the US phone system somehow... by alvinrod · · Score: 1

      We go after the providers as it is literally the only way it can be done.

      I'm perfectly willing to accept the collateral damage from drone strikes on this one.

    7. Re:They get into the US phone system somehow... by _Sharp'r_ · · Score: 5, Insightful

      Here's a solution:
      In order to transmit a caller id # which is different than the originating number, you must own that caller id number you are transmitting, or else have a signed delegation from the owner which you provide the phone company with.

      Otherwise, if ANI number doesn't equal caller ID number, ANI number is substituted for caller ID number so that it's visible to recipients. Later, once the kinks of that are worked out, start outright blocking the call if ownership doesn't provably match.

      Voip or other phone companies which violate the rules lose the ability to interconnect with those who enforce them.

      --
      The party of stupid and the party of evil get together and do something both stupid and evil, then call it bipartisan.
    8. Re:They get into the US phone system somehow... by Holi · · Score: 1

      I can back drone strikes.

      --
      Sorry, teleporters just kill you and then make a copy. A perfect, soul-less copy.
    9. Re:They get into the US phone system somehow... by ShanghaiBill · · Score: 1

      Because that would disrupt all the legitimate VOIP operators and so forth that also need access to the phone system.

      Why would a legitimate VOIP operator need to spoof a caller ID to make it appear to come from a number that they do not own or control?

    10. Re:They get into the US phone system somehow... by mark-t · · Score: 1

      That could potentially run afoul of certain privacy issues while the "kinks are being worked out". A better solution would be to display that the complete number was not available, but to still display where the number is coming from according to its real area code.

    11. Re:They get into the US phone system somehow... by Anonymous Coward · · Score: 0

      I'm perfectly willing to accept the collateral damage from drone strikes on this one.

      I'm willing to accept the collateral damage from a strategic bombing campaign.

      "Oh, that Call Center in Kolhakur got targeted by a B-52 loaded with incendiaries? I wonder why..."

    12. Re:They get into the US phone system somehow... by omnichad · · Score: 1

      That would still shut down inbound calls on Google Voice, for the most part. When they receive a call at your "one" number, they place an outbound call to your private number and spoof the Caller ID of the original caller. Neither you nor Google own that spoofed number. On the other hand, you do own the receiving number in that case, so maybe that could still be allowed.

    13. Re:They get into the US phone system somehow... by 110010001000 · · Score: 1

      Too bad. That is Google's problem.

    14. Re:They get into the US phone system somehow... by omnichad · · Score: 1

      It's not Google's problem. It's my problem. But they are one of many providers doing something similar.

    15. Re:They get into the US phone system somehow... by I4ko · · Score: 1

      Not if you receive the call on Hangouts. It completes as VoIP to wherever you are running the application. Why would you want to forward instead of using the VoIP directly?

    16. Re:They get into the US phone system somehow... by Anonymous Coward · · Score: 0

      "Next time try not making junk phone calls to Strategic Air Command!"

    17. Re:They get into the US phone system somehow... by Serge_Tomiko · · Score: 1

      Can you name any VOIP providers who engage in this public annoyance?

      Perhaps a good tarring and feathering is in order.

    18. Re:They get into the US phone system somehow... by Megane · · Score: 1

      More importantly, why would they need to spoof a different number each time, in the case of the "same exchange" scam, where they use your own phone number with the last four digits changed?

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
    19. Re:They get into the US phone system somehow... by Anonymous Coward · · Score: 0

      This is exactly how Google Voice works. Someone calls your GV number, which in turn calls your number(s). To display the caller's info., Google spoofs the caller ID to display their number rather than Google's number.

    20. Re: They get into the US phone system somehow... by Anonymous Coward · · Score: 0

      All of them.

    21. Re:They get into the US phone system somehow... by omnichad · · Score: 1

      Because I'm not at my computer or not at home? Data is not as cheap as plan minutes on a cheap cell plan. Google also forwards to my home VoIP number via the PSTN. And I can use that even if I'm away from my computer and my cell phone is charging.

    22. Re:They get into the US phone system somehow... by Kulahan · · Score: 1

      It's not Google's problem. It's my problem.

      I'll be honest - if I'm not getting 15 calls a week from someone trying to get me to "consolidate my loans" or whatever it is they're selling anymore, I'm willing to make that sacrifice

    23. Re:They get into the US phone system somehow... by Anonymous Coward · · Score: 0

      I'm using two ringtones for everyone in my phonebook: one tone is for family and it's considered 'answer immediately', the other is for everyone else so that I know it's an approved number calling me (so: answer or voicemail). The default tone on the phone is very quiet so I'll know it's an outsider, and the recorded message plays the 'no circuit' SIT tone before my message.

      Fortunately nobody's spoofed a number in my phonebook yet.

    24. Re:They get into the US phone system somehow... by Anonymous Coward · · Score: 0

      This wouldn't be an issue if the originating phone company was vetting the outbound caller id. I use VOIP lines, and I have many numbers, but my provider makes me verify that I actually have ownership of any number I want to use prior to allowing me to use it on outbound calls. Fix it at the source.

    25. Re:They get into the US phone system somehow... by Quirkz · · Score: 1

      If you can register a domain and point it to a host, I don't see why there couldn't also be a way to register your phone number and indicate that Google Voice is managing it for you.

    26. Re:They get into the US phone system somehow... by omnichad · · Score: 1

      Inbound calls spoof the caller's number when the system is dialing out to you. Registering your own number would not have any effect.

    27. Re:They get into the US phone system somehow... by Anonymous Coward · · Score: 0

      If the system prevents non-registered numbers from making calls, it works fine.

    28. Re:They get into the US phone system somehow... by _Sharp'r_ · · Score: 1

      As mentioned, this is solved in two ways:
      1. As you stated, just make an exception for the owner of the destination number to be able to opt-in.
      2. As someone else already mentioned below, this would be enforced at the origin telecom company, so they know who owns it. What the destination telecom company does wouldn't matter to the scheme, as long as their customer getting the call is fine with it.

      --
      The party of stupid and the party of evil get together and do something both stupid and evil, then call it bipartisan.
    29. Re:They get into the US phone system somehow... by Anonymous Coward · · Score: 0

      The owner of the spoofed number must apply to be the spoofed number for a range of internal numbers, rather than the internal numbers simply claiming the spoofed number as theirs.

      NEXT!

  2. This is what I don't get... by jellomizer · · Score: 5, Insightful

    Telephone companies have the ability to track every call as to send them the phone bill. But they cannot block calls with fake caller IDs?

    Either the Telephone companies just don't care their services are being actively used to scam people with a difficult to track back to them and lock them up and/or their infrastructure is grossly out of date.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:This is what I don't get... by omnichad · · Score: 4, Informative

      Calls are billed with ANI data, not Caller ID data. There are legitimate uses for caller ID spoofing (customer support returning a call from any station with the one main national number, for example). I use Caller ID spoofing myself for both personal and business calls (Google Voice and multiline SIP phone system). But there are a lot instances of Caller ID spoofing that should still be detected and blocked.

    2. Re:This is what I don't get... by jwhyche · · Score: 2

      Because they make money that way. Selling your number to some telemarketer. I'm not getting calls from telemarketers, scum, on my cell phone. I believe my provider, AT&T, wants to charge me $6.99 to block telemarketers. fucking scum..

      --
      I read at +2. If your post doesn't reach that level I will not see or respond to it.
    3. Re:This is what I don't get... by kaka.mala.vachva · · Score: 5, Interesting

      If file sharing companies are liable for pirated/illegal content, and internet providers are tasked with flagging illegal activities (I believe this is true in the UK), then why aren't phone companies held to the same standard?

    4. Re:This is what I don't get... by Dorianny · · Score: 1

      Caller id was not designed to be a secure form of identification. The system basically relies on self-reporting. TELCO's have added some basic level of sanity checking (eg: don't accept the recipients own phone number) but with the thousands of VIOP providers out there, there is little more they can do. Groups such as "Secure Telephone Identity Revisited (stir)" have been formed to tackle the issue, but progress has been slow to say the least

    5. Re:This is what I don't get... by Anonymous Coward · · Score: 0

      those aren't "spoofed". those are sanctioned by, and usually set up by, the phone company providing the outbound lines... not rigged by the caller themselves, as is the case with the scammers robocallers. so, NO there is not a *legitimate* use case for the *caller* being able to alter caller id data.

    6. Re:This is what I don't get... by sexconker · · Score: 1

      There are legitimate uses for caller ID spoofing (customer support returning a call from any station with the one main national number, for example). I use Caller ID spoofing myself for both personal and business calls (Google Voice and multiline SIP phone system).

      That's not a legitimate use for spoofing Caller ID.

    7. Re:This is what I don't get... by DNS-and-BIND · · Score: 1

      That $6.99 is the revenue they will be foregoing by blocking the robocalls. Kind of puts it all in perspective, eh? Millions of people have to have their day disrupted so that a tiny amount of money can be made by an already-rich megacorporation.

      --
      Shutting down free speech with violence isn't fighting fascism. It IS fascism!
    8. Re:This is what I don't get... by Anonymous Coward · · Score: 0

      > ANI data

      Which is hard as hell to spoof since it took us about $100k and nearly a year to get ANI spoofing to work on our phone system. The city of Seattle required it for 911.

    9. Re:This is what I don't get... by rsborg · · Score: 1

      Because they make money that way. Selling your number to some telemarketer. I'm not getting calls from telemarketers, scum, on my cell phone. I believe my provider, AT&T, wants to charge me $6.99 to block telemarketers. fucking scum..

      Interesting - I have "scam protection" as a freebie on my account (I don't see a line item on my bill for it).

      Of course, I'm on the "Un-Carrier" (T-Mobile) so maybe this is just Jon being disruptive. Who knows.

      --
      Make sure everyone's vote counts: Verified Voting
    10. Re:This is what I don't get... by Linsaran · · Score: 1

      These days most calls are just VoIP data, phone companies don't really have the infrastructure to track incoming calls; I mean sure they know that a call came in and how long it was. But they only know it came from IP x.x.x.x.x they don't know where it came from before that, not really. If the packets are properly formatted they just connect them to their destination. Similar to how an email server has to rely on self-reporting of e-mail headers to verify authenticity, phone companies are trusting that information being sent to them from an outside carrier is accurate.

      There's also a lot of reasons that a caller ID wouldn't match a phone number being dialed, a prime example is for a call center to have a central call in number; but each phone has it's own extension if you need to directly reach a particular person.

      Now with some regulation it would be possible to require a company verify they own the number they're self reporting on caller ID, and that would help cut down on/block a lot of robocalls.

      --
      In a bit of shameless internet panhandling, I accept Litecoin Donations at Lbd2oH9QsthD1GfuUXPyka12YxvWJYnBVf
    11. Re:This is what I don't get... by laurencetux · · Score: 1

      The problem is they CAN NOT BLOCK these calls from being delivered.

      If they give a Letter of Marque to a "Concerned Citizen" (who happens to have a nice net connect and a large stack of telcom equipment) then HOIST THE COLORS time!

      this posting brought to you by http://www.jollyrogertelco.com...

    12. Re:This is what I don't get... by omnichad · · Score: 1

      Which? I named 3.

    13. Re:This is what I don't get... by AvitarX · · Score: 1

      They give me "survey call" as caller ID sometimes now too, not just "scam likely"

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    14. Re:This is what I don't get... by Anonymous Coward · · Score: 0

      I say about 25% of my robo/scam calls get tagged 'scam likely.'

      The numbers have to be astronomical at present. I had one project manager tell me it is common for him to be chatting with people and for them to get a scam call. This happens multiple times a day.

      I no longer answer my phone if I don't know the contact unless I know I'm going to be getting a non-contact call.

    15. Re:This is what I don't get... by swb · · Score: 1

      Isn't it only "VoIP data" up until it enters the actual phone routing system?

      I can't help but think that phone companies could verify inbound calling paths were legitimate sources for the presented ANI data.

      Number portability means there IS a database of phone numbers and the carriers to which they are associated, there should be a way to check ANI data against the database to decide if the source for that calling party is legitimate.

      I'm sure we'll hear about all the "legitimate" reasons to pass fake ANI data (like some offshore support call center operating under contract for Dell, etc). I'd guess most of these situations are passing generic toll free numbers and maybe they would just have to pony up for toll free numbers on their own outbound trunks and deal with the headaches of routing calls to those toll free numbers back to the destination they really want.

      Most PBXs it wouldn't be a problem, because their outbound ANI is almost always a number/DID they actually own.

      That, or fuck $Company and their business partners. $Company can just extend their phone system via VoIP to their call center provider so that outbound calls get made on $Company owned trunks and numbers.

      I keep feeling like there is a solution to this, but it imposes small costs on a small number of high-profile businesses who lobby against them, unintentionally carrying the water for shitty scam companies.

    16. Re: This is what I don't get... by dfeifer · · Score: 1

      Actually email is depending more and more on things like dkim for email authentication at the source. (Special dkim code in registrar dns) and I have actually had issues with some mail servers since we donâ(TM)t have one. Curtly in the middle of an office 365 migration. So I almost see a point where email will more secure than pots.

    17. Re:This is what I don't get... by Anonymous Coward · · Score: 0

      I have gotten calls from my own number recently.

    18. Re:This is what I don't get... by Anonymous Coward · · Score: 0

      None of them are. You use the fucking number you call from.

    19. Re:This is what I don't get... by Anonymous Coward · · Score: 0

      there is actually a very easy way to catch and Punish these Companies that place unwanted calls to sell you like insurance & auto warranties, etc you will never stop scammers out of this country but those within the USA are easy to catch if they are selling a legitimate product like I mentioned. It would require the cooperation of companies from whom they are selling, The credit card companies, and an enforcement agency. But you will never get them to do so as it is all about the Money no matter what laws they break. Here is how it could be done For those Robo calling to sell health insurance. ( for example) Simply follow through On the purchase of a policy, and have to the insurance company, Identify the agent Who brought the sale, And then simply follow the money Back to the company that placed the calls to make the sale... Confiscate their call records, and FINE them $5000 dollars for every Call that was made that's on the do not call list, and $5,000 for every fake Number they used lock them up for 6 Months including all the employees in on it, as they full well know they are breaking the law..Shut them down. It wouldn't take long For the word to get out That there're hefty Finds For those who violate the do not call list. I get at least 5 to 6 calls per week And the sad part is the use Unidentified numbers, Or are in worse Cases They actually use other people's phone numbers Or nonexistent numbers... They can be caught But it would require cop cooperation But no one will do this..

    20. Re:This is what I don't get... by Anonymous Coward · · Score: 0

      I am on metro (which is on t mobile) and I think it comes free too but what happens is I get a caller ID that says "LIKELY SCAM CALL" - it doesn't seem to catch all of them though, maybe like half-

  3. Don't answer it? by Rik+Sweeney · · Score: 1

    Unless I'm expecting a call, I never answer unknown numbers. If it is a legitimate call, they'll leave you a message.

    That said, I do feel sorry for people who still, for some reason, have a landline.

    1. Re:Don't answer it? by religionofpeas · · Score: 1

      I don't answer any calls on my landline that I don't recognize. That happens a few times per week.

    2. Re:Don't answer it? by h4ck7h3p14n37 · · Score: 1

      I do the same. The only problem I run into are delivery drivers who call from random numbers. On more than one occasion I've forgotten I have a delivery coming, not answered the phone call and missed the delivery. I wish they would use the intercom system outside my building, but they don't.

      I'm just thankful solicitors can't knock directly on my door like they would do when I rented an apartment.

    3. Re:Don't answer it? by superdave80 · · Score: 2, Insightful

      Landlines also have the exact same caller ID and voicemail functions as a cell phone, so why would you feel sorry for people with a landline like me? I don't answer unknown numbers on my landline, just like I don't on my cellphone.

    4. Re:Don't answer it? by Anonymous Coward · · Score: 0

      I feel sorry for the poor schmucks whose phones are being spoofed. Then they get angry callbacks demanding they stop calling.

    5. Re:Don't answer it? by Anonymous Coward · · Score: 1

      Unless I'm expecting a call, I never answer unknown numbers. If it is a legitimate call, they'll leave you a message.

      That said, I do feel sorry for people who still, for some reason, have a landline.

      I've tried that. I missed the call about my mother being in an accident, so now...what do I do?

      Seriously, it doesn't work. We just need to punish the criminals, sadly, of course, our politicians are busy yammering about MQ-37 and Korea and tax cuts, when we want paved roads, telemarketing fraud crushed, and our retirement secured.

    6. Re:Don't answer it? by AlanBDee · · Score: 1

      A lot of people have jobs or responsibilities where they just can't ignore unknown numbers. Anyone who has business cards printed up so that people can call them can't just ignore an unknown number. Mine automatically forwards to voicemail if they're not in my contacts. Even when I sell used stuff on ksl (local site similar to craigslist) I use a google voice number and I've still been able to connect to the legitimate buyer without issue.

      I sort of feel bad for my parents and in-laws who have land lines. But then I remind myself that when I'm in retirement I'll probably still want access to a command line on my computer rather then whatever newfangled tech everybody else is using.

    7. Re:Don't answer it? by Anonymous Coward · · Score: 0

      The hospital didn't leave a voice mail?

      They should have left some sort of message like...
      Hi this is Jane Doe at anytown general hospital. We are trying to reach you urgently, please call 555-555-5555 as soon as possible.

    8. Re:Don't answer it? by arth1 · · Score: 1

      That said, I do feel sorry for people who still, for some reason, have a landline.

      When we had a two week local power outage, I was very glad I had a landline.

    9. Re:Don't answer it? by Aighearach · · Score: 1

      What annoys me is that the latest version of the software these idiots use doesn't detect the voice mail and hang up until it hears the beep! And so they leave a blank message. Which guarantees both that that particular number is blocked, but also it guarantees that I'll remember to remain vigilant about not answering calls from unknown numbers.

      I'm one long weekend away from setting up my own voicemail in asterisk that beeps first, then makes them press a button to leave a message.

      You can do the same thing with a landline, though; I remember in the 1980s even poor people would save up and buy an answering machine, not because they cared about calls when they were away from home, but merely so they could "screen" their calls. It cost a full day's wages for people at the bottom, but it was still common. Now an answering machine is less than 2 hrs of wages even at minimum wage.

    10. Re: Don't answer it? by Anonymous Coward · · Score: 0

      I DEFINITELY would NOT respond to that scam message, and would ignore it.

    11. Re:Don't answer it? by Anonymous Coward · · Score: 0

      The hospital didn't leave a voice mail?

      They should have left some sort of message like...
      Hi this is Jane Doe at anytown general hospital. We are trying to reach you urgently, please call 555-555-5555 as soon as possible.

      Wasn't from the hospital, didn't leave a message. Not that I suspect hospitals would want to leave messages like that anyway.

    12. Re:Don't answer it? by pr0fessor · · Score: 1

      I keep a listed landline that I originally set up so that my step-sons father couldn't say he lost our phone number. He still used that as an excuse for not being in contact with him for over a decade. The step-son looked him up when he was 16 and was going to go visit but of course it was just never the right time.

      Now that the step-son is 18 and moving out I think I'm going to cancel the landline, all it ever gets is telemarketers and scam robocalls.

    13. Re:Don't answer it? by DesertNomad · · Score: 1

      I have business cards printed up. I ignore calls. I survive.

    14. Re:Don't answer it? by SNRatio · · Score: 1

      With a landline it's easy to set up an answering machine to do a "please dial 2 if you are a human being" screen.

    15. Re:Don't answer it? by Anonymous Coward · · Score: 0

      I use a device called the Sentry-3 Call blocker on my landline. Provides blacklist/whitelist capability plus the default is to present the caller with a message "If your a robo call go away, otherwise press 0 to get through". We went from a dozen robo calls a day to 0 getting through.

      When we know we're going to get a callback from someone not in the whitelist we simply shut it off for a bit. Funny thing, we have it shut off right now as we're expecting some calls and no robo calls have come in since I shut it off 2 days ago. Maybe the spammers eventually dropped our number?

  4. Need suggestions by Locke2005 · · Score: 1

    I keep getting robocalls from spoofed phone numbers where the first 6 digits are the same as my own phone number. Isn't that illegal? My cell phone is on the Do Not Call list, but obviously registering an FTC Do Not Call complaint is pointless when I don't know the actual legal name or number of the entity that is harassing me. Any suggestions on how to hold these scammers accountable? Play along until I can find out their actual identity? I suspect they are offshore to begin with, so criminal charges likely wouldn't go far.

    --
    I've abandoned my search for truth; now I'm just looking for some useful delusions.
    1. Re:Need suggestions by omnichad · · Score: 1

      Spoofed numbers are illegal unless you own or have a legitimate use for the number you're calling from (e.g. Google Voice spoofs caller numbers when they forward calls to your cell, even though that leg of the call is really from them)

      No way to hold them accountable, as most are offshore.

    2. Re:Need suggestions by svanheulen · · Score: 5, Interesting

      The best way to deal with them it to cost them money. And the best way to do that is to keep them on the line as long as possible. Not only is that keeping them from moving on and scamming the next person but that's also time they're paying that person to talk to you. You should look into http://www.jollyrogertelco.com... They provide bots that will talk to the telemarketers for you and it can get pretty hilarious: https://www.youtube.com/watch?...

    3. Re:Need suggestions by Anonymous Coward · · Score: 0

      My cell phone is on the Do Not Call list

      And just how private do you think that list is? It's like a free hand out of 'valid' numbers for scammers to start with.

    4. Re:Need suggestions by Scutter · · Score: 2

      My time (and cell phone minutes) are also worth money, and its costs me, too. A cost that I am absolutely unwilling to bear. There are better ways to put an end to this nonsense that don't cost me more of my limited time or money.

      --

      "Tell me doctor, with all of your defenses, are there any provisions for an attack by killer bees?"
    5. Re:Need suggestions by svanheulen · · Score: 1

      I wasn't saying this was a solution to the problem, just a suggestion for what people can do to cost the scammers some money and get a good laugh out of it in the process.

    6. Re:Need suggestions by Anonymous Coward · · Score: 0

      If I could find them, I'd like to drop i on the call center managers office and have a long talk.

    7. Re:Need suggestions by Anonymous Coward · · Score: 0

      If it cost them money it would work.
      The phone company knows exactly the "non-spoofed" number of caller, after-all they bill them for service.
      Imagine if each outgoing call was charged a pending minimum of one dollar US.
      The number called would have option to indicate after recieving the call to select if call was spam of not.
      If not spam the dollar charge would not apply otherwise it would be credit to the number receiving the spam call.
      In order for this to work, everyone would need matching funds on depost for the number of calls made.
      Normaly that should only be one dollar.
      Spammer several million, but they would quickly burn through all their funds.. end of spam calls.

       

    8. Re:Need suggestions by Mike+Van+Pelt · · Score: 1

      Forwarding the call to a bot at jollyrogertelco.com doesn't cost you much extra time or cellphone minutes.

      One of these days when I have time (probably have to be after I retire, the way things are going) I'm going to look into what it would take to set up a virtual PBX on AWS or Azure or some such that will forward whitelisted numbers straight through, for others, say "Hello?" a few times until getting voice, when they pause, say "You have reached an automated answering service. Do you have any other message for the party at this number?"

      Extra special feature, if a robocaller or other telemarketer is detected, try to entice them to put a human on the line, and waste as much of their time as possible pretending to be a potential customer who is very interested, but can never be quite convinced to say "yes".

      (Or, most ideally, someone else will do this and I can just buy one.)

    9. Re:Need suggestions by Anonymous Coward · · Score: 0

      I fail to see how that strategy does not cost me money, and something more valuable: time. Yes I could stack the blocks with my daughter or I could string-along some asshole for 30 minutes.... hmmm.

      These fucking people need to be murdered via meatshreader.

    10. Re:Need suggestions by cascadingstylesheet · · Score: 1

      My time (and cell phone minutes) are also worth money, and its costs me, too. A cost that I am absolutely unwilling to bear. There are better ways to put an end to this nonsense that don't cost me more of my limited time or money.

      Like what, litigating?

      That guy came up with his bots because overall there hasn't been a better way, yet. Not saying there shouldn't be; just that there isn't yet.

      Actually, the most interesting part of his service isn't the bots per se, it's the filtering out of known spam #s. The bot part is just emotionally satisfying ...

    11. Re:Need suggestions by jythie · · Score: 1

      It is a pity one can not get 'caller pays' plans. I would be perfectly happy to pick up scammers and then set my phone down while I go back to work if I did not have to pay for every minute.

    12. Re:Need suggestions by Anonymous Coward · · Score: 0

      Even better, have the robot voice say 'yes' and buy everything they have. Of course, you don't pay. When they bring their recording to court, you say 'not my voice' and wins.

      Looses them much more money than mere wasted time.

    13. Re:Need suggestions by Anonymous Coward · · Score: 0

      But you can! Many countries have 'caller pay' plans, usually used by companies providing services. And usually easily identifiable number blocks.

    14. Re:Need suggestions by ayesnymous · · Score: 1

      There are apps that can supposedly block numbers with wildcards, so you could block 123456*. I haven't tried any of those apps though.

    15. Re:Need suggestions by DesertNomad · · Score: 1

      what? you think your phone number xxx-zzz-yyyy (in the US) is secret? No. The spammers start with xxx-zzz-0000 and end with xxx-zzz-9999 then move to the next block. It's got nothing to do with your phone. Every hit they get (ring, not "this line is not in service") adds to the value of their call, as they can sell that to others, and every line picked up means that someone was curious enough to answer; that adds to the value of the information as well. Never pick up a call from a number that you don't know. Perhaps you won't win the Albanian Lottery - but in the long run, you'll be better off.

  5. Canadian online Pharmacy by Linsaran · · Score: 1

    I get calls at least twice a day from some variation of 'Canadian Online Pharmacy' or 'US Online Pharmacy' trying to sell me viagra or cialis. It's continued for close to 8 years. They pull every trick you can think of, ignore requests to "Do not call", spoof caller IDs, etc.

    Unfortunately my phone number is used for business so I can't easily change it or ignore calls from numbers I don't recognize as that could mean potentially lost business. But I really don't need their dick pills. Occasionally if I have time I'll mess with them, I remember once telling the guy on the phone I lost my penis in a boating accident. I gotta give credit to his persistence he still tried to sell me Viagra anyways. . .

    --
    In a bit of shameless internet panhandling, I accept Litecoin Donations at Lbd2oH9QsthD1GfuUXPyka12YxvWJYnBVf
    1. Re:Canadian online Pharmacy by svanheulen · · Score: 1

      Have a bot talk to them: https://www.youtube.com/watch?...

    2. Re:Canadian online Pharmacy by Anonymous Coward · · Score: 0

      "lost" it ? You mean misplaced or severed? Some people would forget their head if it wasn't attached.

  6. The price of free phone calls by bit+trollent · · Score: 2

    This only works because phone calls within the United States are basically free. There is no cost per call.

    In Europe it typically costs at least something to make a phone call. It's not enough to matter to a typical America $100 per month cell phone bill, but it is enough to prevent robocalls.

    I wish that we had some similar cost per phone call in the US because robocalls have effectively rendered my home and cell phone useless for incoming calls which I at this point I just assume are robocalls and telemarketers.

    1. Re:The price of free phone calls by DontBeAMoran · · Score: 1

      I wish that we had some similar cost per phone call in the US because robocalls have effectively rendered my home and cell phone useless for incoming calls which I at this point I just assume are robocalls and telemarketers.

      So why do you continue paying for this useless service?

      --
      #DeleteFacebook
    2. Re:The price of free phone calls by jythie · · Score: 1

      Sadly a lot of telcos bundle services in such a way that you pretty much have to buy a landline if you want sane prices on things like internet. I think about a month after getting my landline I ended up unplugging it, but it is still cheaper to have it as a part of a bundle than switch to internet only.

    3. Re:The price of free phone calls by Serge_Tomiko · · Score: 1

      This is the correct answer. A simple tax on every call, even just 1 cent, is enough to end this.

  7. In had a phone firewall in 2004. by Anonymous Coward · · Score: 0

    It was a FritzPCI ISDN card with CAPIsuite, and a simple Python script, that checked the caller ID against my phone book. It blocked anonymous calls outright, and otherwise used group-based rules. It also supported blacklisting in case you wanted to allow entire ranges (like cities or countries), except for certain numbers.

    Sadly, with VoIP (SIP) dominating landlines (here in Germany) and mobile phones being such a mess, I did never re-implement it for newer lines.

    But nowadays, I just use Signal for calls, and have everything else go straight to voice mail as basically "I do not know you. If I do, please re-install Signal."

    Sadly, "modern" IMs do not allow blocking unknowns, even though ICQ had it in 1998.

    ____
    (With both IMs and file sharing, we went soo many steps backwards. Oh, and I miss the convenience of physical cursor keys and a physical copy/paste key on my old Nokia. ... I'm an old fart.)

  8. Easy decision tree ... by Anonymous Coward · · Score: 0

    Is the phone ringing
    -> N, do nothing
    -> Y, look at caller ID

    Is caller ID someone you recognise?
    -> N, ignore it, it's spam
    -> Y, look closer at caller ID

    Is it your own number of something fairly close to your own number (same area code and exchange)?
    -> Y, ignore it's, it's SPAM
    -> N, answer it, but assume it's still SPAM.

    An incoming call that I don't recognise the number is never answered. If it gets to the point of answering, you have about 7 seconds to convince me you're real. But my starting position is that you're probably a scam.

    I'd say well over 95% of all incoming calls to my house are outright scams involving people with Indian accents and fairly brazen in their bullshit.

    I just call them a lying paki and hang up. Sorry, you don't get treated with any form of respect if you're calling to scam me.

    Unfortunately, I've had to tell my mother how to be completely paranoid and a complete bitch to unknown callers ... and fortunately she's learned to spot these things.

    But the endless stream of outright fraudulent calls tells me the current state of caller ID is useless, because it's usually a lie, and that was to benefit companies who make robocalls ... and I don't fucking care about their business model.

    1. Re:Easy decision tree ... by sexconker · · Score: 1

      Is it an expected call, an immediate family member, or someone currently caring for an immediate family member?
      Yes: Answer it
      No: Reject it

      If it was from work I'll listen to the voice mail.

  9. Favorites List by pr0t0 · · Score: 1

    I list my immediate family, close friends, and necessary work contacts in my favorites list. I then set my Android phone to silent, unless it's a call, message, or email from someone on the list. The only suck is when I'm streaming music and the incoming unknown caller silently interrupts it. It's a small price to pay though.

    --
    I'm sorry, but your opinion seems to be wrong.
  10. Thanks Do Not Call Registry by kaybee · · Score: 4, Interesting

    The telephone industry has always been highly regulated, starting from the government-forced monopoly of AT&T, followed by the government-forced breakup of AT&T, and continuing with a large amount of regulations, including the Do Not Call Registry, which was more of my tax dollars well spent obviously.

    Meanwhile, Google has effectively stopped SPAM email, at no cost to me.

    1. Re:Thanks Do Not Call Registry by Waffle+Iron · · Score: 1

      If AT&T had a program where they provide you with phone service in exchange for letting them store recordings of all of your conversations, analyze them with AI, and sell the resulting analysis of your personality to 3rd parties, then you can bet that it would also include free spam filtering.

    2. Re:Thanks Do Not Call Registry by AlanBDee · · Score: 1

      If you're implying the government regulation is ineffective and the companies themselves need to solve the problem I don't think this is a fair comparison. Gmail was competing against any number of online email providers while the phone companies didn't.

      The government sucks at anything it does. But the real question is, is the inefficiencies/ineffectiveness of the government worst then the a monopolistic company?

    3. Re:Thanks Do Not Call Registry by Anonymous Coward · · Score: 0

      "Meanwhile, Google has effectively stopped SPAM email, at no cost to me."

      Google didn't stop spam, they just filter it out of your inbox. If the Telco's really wanted to stop robo-calls they could. the real question is why aren't they? Sure you could regulate this behavior, thus forcing the telco's to do something about it but i think we would be better served by just breaking them up into much smaller pieces through existing monopoly laws. That way we don't have to make any new laws and the robo calls stop because filtering them out not only reduces the cost on the telco's but it also becomes a selling point due to the increased competition.

    4. Re:Thanks Do Not Call Registry by jythie · · Score: 1

      Google stops spam, but enables telemarketers. They are also perfectly happy serving you scams in form of advertisements. Robocalls were also less frequent when telecoms were more regulated, but after the shakeup a few years ago telecoms have had the option of caring a lot less.

    5. Re:Thanks Do Not Call Registry by swillden · · Score: 1

      Meanwhile, Google has effectively stopped SPAM email, at no cost to me.

      Google has mostly stopped SPAM calls for me, too. My phone does ring (if I'm not in a meeting or something) but shows a big red banner on the screen that says "Suspected spam caller" and the number. I never answer and the rare cases where the robocaller bothers to leave voicemail I'm proved right to have ignored it.

      This isn't perfect; if the caller were to spoof the number of someone in my address book it would get through, I'm sure. And the phone does still ring (unless silenced for another reason). But until robocallers start breaking into my contact list and spoofing known people, it's a non-issue for me.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  11. Re: Caller ID Spoofing by Anonymous Coward · · Score: 0

    Caller ID spoofing should require pre-approval from the phone company with appropriate documentation available to law enforcement.

  12. Standard Government Answer by Anonymous Coward · · Score: 1

    After receiving more than a hundred calls from various numbers from a supposed solar energy provider, I sent a detailed call log to my state's attorney general, my state's public utility commission, and my state's consumer protection agency.. The response was, it's not our job, contact the FTC.

  13. Best wardialer for just such spamming by Anonymous Coward · · Score: 1

    The best wardialer used to be sold by Sandstorm Enterprises. I'm not sure of they still make them, since they were purchased by NikSun. I suspect they yanked all the public advertising and sell it much more quietly directly to the spammers, advertising to telco's. They worked really well, detecting whether a call was a fax, a modem, or a human *much* more quickly to corectly connect the line to a salesman or sales message, rather than spending anywhere near as much time figuring that out as most war dialers. When you need to dial thousands of suckers a day, you do *not* want to waste time on modems or unanswered lines, or on switching context.

  14. Apple and Google could fight the robocallers by timholman · · Score: 5, Interesting

    Yes, the scams are surging. Some scammers are even calling in the middle of the night. But if you're waiting for the telcos (or the government) to fix this, you'll be waiting for a very, very long time. Caller ID is completely broken, and it will clearly never be fixed.

    But robocalling can be tackled on the user end. Robocalling requires a delay of several seconds between you answering the phone and the call being routed to a live human at a call center. I've got an Obi110 on my home telephone, configured with a "Press 1 to continue" screening message. By the time the robocaller switches the call over, the scammer hears nothing but silence. And unless the "1" is pressed, the Obi110 will not ring my home phone. In three years, not one robocaller has made it past the Obi110.

    Obviously you can't put an Obi110 on a cell phone. However, Apple and Google could build a call screening function into iOS and Android. Give users the ability to activate a "challenge before ringing" function, give them the ability to customize the challenge and the response (with whitelisting of numbers in the phone directory), and you'd seriously cripple the robocalling industry. With every phone having different challenges / responses, the only solution for the scammers will be for a human being to listen to every call, at least until someone comes up with an AI smart enough to answer any challenge.

    It's not a perfect solution, but it's better to fight back than do nothing.

    1. Re:Apple and Google could fight the robocallers by The-Ixian · · Score: 2

      The minute it becomes a standard, all robocaller software will just send DTMF of 1 immediately upon answer.

      Even if you lock down the CNAM system, you will still end up with operators who can draw on large CID pools which are legitimately owned and could be randomized.

      The only thing that can truly defeat it is whitelisting.

      --
      My eyes reflect the stars and a smile lights up my face.
    2. Re:Apple and Google could fight the robocallers by Anonymous Coward · · Score: 0

      There are apps that block robocalls. I use AT&T Call Protect and rarely receive any. Here is a quick app search for "Call Block".

      AT&T Call Protect
      RoboKiller
      True Caller
      Hiya Caller ID
      Numbo

    3. Re:Apple and Google could fight the robocallers by jythie · · Score: 1

      The thing that could really defeat robocalls is 'caller pays'. As long as the robocaller is doing it for free and only the recipient pays in minutes, they will just find ways around whatever people come up with.

    4. Re:Apple and Google could fight the robocallers by Anubis+IV · · Score: 2

      You're essentially talking about implementing CAPTCHA for phone calls, but CAPTCHA only works in two circumstances:
      1) Security through obscurity. If the CAPTCHA system you rely on is not widely used, no one will bother writing bots to circumvent it.
      2) Rely on a skill that is trivial for humans but difficult for robots.

      Responding with a preset response to a clearly-spoken, pre-recorded message is trivial to program, even if you let the recipient choose between a large number of preset choices. The only reason the bots haven't been updated to do so already is because Obi110 and its kind are a small enough segment of the market that they're not worth addressing yet. The moment Google, Apple, or anyone else running a large platform makes that sort of thing a built-in feature, the bots will all be updated with circumvention steps that simply fingerprint the pre-recorded audio clips, map them to the known solutions, and then reply appropriately.

      You could try garbling the pre-recorded messages, but then you run the risk of making it impossible for anyone to respond correctly. You could try letting recipients provide instructions in their own voice, but parsing plainly-spoken numbers/letters from arbitrary voices is not particularly difficult for bots to do, so it wouldn't be much of a setback either.

      The way to address this is either through the carriers (they should know where these calls are coming from and have the ability to block them, regardless of whatever spoofed data the caller may be putting in the caller ID header), or else through market forces (i.e. we get pushed into using Skype, WhatsApp, FaceTime, etc. for "phone calls"). Honestly, I suspect the latter may end up happening. For the people I "phone" regularly, none of us actually talk via traditional voice lines. It's all via data/Internet lines. Not that I'm holding my breath, but if Apple were to finally fulfill their long-ago promise to open-source FaceTime (FaceTime isn't just video chat, it can be audio-only as well), Google could adopt it and we could see a proliferation of low-cost, data-only devices that render traditional voice lines (and the problems associated with them) obsolete practically overnight.

    5. Re:Apple and Google could fight the robocallers by neonfrog · · Score: 1

      Two things: One: the only problem with forcing people to Press 1 is that some people might be driving. You're asking them to pay attention to something unexpected. First time callers might try to navigate the situation and that could be dangerous. Repeat callers might know you and say to themselves, "Ah well, I'll call later when I'm not driving because I don't want to deal with that '1' thing" ... and then forget to call. It actually may impact people calling you! Two: Isn't the 110 deprecated?

      --

      I'm thinking about it, therefore I might be.

    6. Re:Apple and Google could fight the robocallers by timholman · · Score: 1

      You could try letting recipients provide instructions in their own voice, but parsing plainly-spoken numbers/letters from arbitrary voices is not particularly difficult for bots to do, so it wouldn't be much of a setback either.

      I think that a voice recognition program parsing a challenge in my own voice along the lines of "press the number below 5 on your keypad to continue" or "press the number you get when you add 2 and 1 to continue" wouldn't have much success. Give app writers access to a call screener API, and I would bet that you'd see some even more sophisticated solutions that wouldn't be so readily parsed by the scammers.

      "Perfect" is the enemy of "good enough". You're right, CAPTCHAs aren't perfect, but they are generally "good enough", at least to the point where they are still used very successfully. The point isn't to eliminate every possible scam call, but to make it much more difficult for the scammers to do business.

      The way to address this is either through the carriers (they should know where these calls are coming from and have the ability to block them, regardless of whatever spoofed data the caller may be putting in the caller ID header)

      Since the carriers haven't done this yet, despite the current robocall epidemic, then you can be confident it will never happen.

      or else through market forces

      Agreed. And part of those "market forces" would be for Apple and Google to give end users another tool to use against robocallers. If it doesn't work, we'll all find out soon enough. But I think it certainly would work ... not perfectly, but "good enough".

  15. Re: Caller ID Spoofing by Opportunist · · Score: 1

    And even then it should be announced to the one you do it to.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  16. There's an easy, market-driven fix for this. by hey! · · Score: 2

    Every time someone calls you on a non-business line, $0.10 should get transferred from their account to yours.

    These scams work because the scammers can externalize their costs on a massive scale. A robocaller can make thousands of calls an hour, millions of calls over the course of a month, because the marginal cost of the next call is zero. Commercial robocalling operations charge less than a penny a minute.

    Internalizing the cost of a spam call is a market solution. It doesn't depend on some government bureaucrat reviewing the telephone number called and the purpose of the call and deciding if it's allowed. It's dependent on that communication being worth a dime to the originator, which spam calls are not. The market price charged by robocalling service bureaus is less than a penny a minute.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    1. Re:There's an easy, market-driven fix for this. by sootman · · Score: 4, Informative

      Anyone else here old enough to remember this template? :-)

      -=-=-

      Your post advocates a

      ( ) technical ( ) legislative (x) market-based ( ) vigilante

      approach to fighting spam. Your idea will not work. Here is why it won't work. (One or more of the following may apply to your particular idea, and it may have other flaws which used to vary from state to state before a bad federal law was passed.)

      ( ) Spammers can easily use it to harvest email addresses
      ( ) Mailing lists and other legitimate email uses would be affected
      (x) No one will be able to find the guy or collect the money
      ( ) It is defenseless against brute force attacks
      ( ) It will stop spam for two weeks and then we'll be stuck with it
      ( ) Users of email will not put up with it
      ( ) Microsoft will not put up with it ...

      --
      Dear Slashdot: next time you want to mess with the site, add a rich-text editor for comments.
    2. Re:There's an easy, market-driven fix for this. by Anonymous Coward · · Score: 0

      If it were built in to the structure of phone calls it would not be in this category.
        It would add the category:
        ( ) This will cause a wave of people trying to get everyone to call them.

    3. Re:There's an easy, market-driven fix for this. by swb · · Score: 1

      I like this idea, and I'd guess you might even get away with making it universal, where every call you make that gets answered transfers $0.10 to the recipient, with the idea that a lot of people call essentially another number they own, making the net transfer between people zero.

      I would suspect you could even drive down the cost to $0.05, since if you're penalizing robocallers, $50k vs. $100k per day for a million outbound calls is still a penalty.

      Businesses and maybe even individuals who didn't want to "charge" a call termination fee could opt out.

    4. Re:There's an easy, market-driven fix for this. by jythie · · Score: 1

      Finding the guy to collect is pretty easy, or more accurately, your telco does not need to find them. All it needs to know is what telco connected to their network to bother one of their customers, and charges them. That telco then needs to track down whoever is using their network and costing them money.

    5. Re:There's an easy, market-driven fix for this. by Megane · · Score: 1

      Supposedly some of the junk calls that don't respond even when you answer are designed to get you to call back the number. A pre-screened idiot calling you back is already wonderful for scammers; getting a few pennies per call would just encourage them more.

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
    6. Re:There's an easy, market-driven fix for this. by hey! · · Score: 1

      It's actually quite easy to find who to bill. The telephone network has been doing it for decades with landline long distance calling and of course the 900 numbers that people used to call for phone sex.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    7. Re:There's an easy, market-driven fix for this. by Anonymous Coward · · Score: 0

      If they can find a guy looking at kiddie porn over a dozen proxies in the icy wastes of Kazakhstan, they can find a scammer over the phonelines.

    8. Re:There's an easy, market-driven fix for this. by Anonymous Coward · · Score: 0

      very time someone calls you on a non-business line, $0.10 should get transferred from their account to yours.

      These scams work because the scammers can externalize their costs on a massive scale. A robocaller can make thousands of calls an hour, millions of calls over the course of a month, because the marginal cost of the next call is zero. Commercial robocalling operations charge less than a penny a minute.

      Internalizing the cost of a spam call is a market solution. It doesn't depend on some government bureaucrat reviewing the telephone number called and the purpose of the call and deciding if it's allowed. It's dependent on that communication being worth a dime to the originator, which spam calls are not. The market price charged by robocalling service bureaus is less than a penny a minute.

      A broader market solution is to let people charge whatever they want within some reasonable bounds for any unsolicited advertising, or sales calls, including all spam calls, and calls selling religion or a political cause or soliciting donations (those are still sales calls, even if they aren't selling a good, they are selling something), also treating surface mail or door-to-door sales as calls.

      Any of these things ultimately steal time from a person's life, and thus are little different from kidnapping for ransom. They also add stress to people's lives, and hence result in health care costs - and can potentially lead over time to serious health problems (small items can be the straw that breaks a camel's back). Finally, disposal of junk mail costs money to both the individual and society - and has environmental implications from a disposal perspective (for that matter, the generation of power for unsolicited emails or calls has environmental consequences).

      $1000 per incident is a reasonable starting amount, doubling for each additional incident from the same source or person(s) or group(s) - plus all expenses associated with legal fees and collecting the debt. If people wish to receive advertising from a particular source, they can set that up with the government or some third party - and an easy mechanism will exist for cancelling. They can also list the fee they charge.

      The fee applies even if the call is not picked up. Dealing with unwanted calls is a nuisance - even when one does not pick up one still often has to manually delete an empty message from a voice mail system, or remove the "missed call" notification from a phone's memory.

      The phone company (or post office, or other delivery service) is responsible for the bill if they can not provide a valid and current address for the sender/caller - piercing the veil behind any spoofing system in place to reach a specific human at a specific address that will be responsible for any use of the delivery system from a particular number.

      All overseas calls and mail automatically get blocked unless phone numbers or senders are specifically listed as exceptions. The other country must agree to not allow any spoofing of numbers for ANY calls from that country to be accepted.

      Failure by callers to pay results in cancellation of all business licenses or non-profit status, and loss of any land owned by the business or non-profit. Major violations constitute contempt of the law and result in criminal charges. Reciprocity agreements will be signed with other countries.

      Some sort of id card will be required to use a pay phone.

      With this assignment of liability, most of the problems with the current system will very quickly get fixed. The postal service will quickly figure out a way to make sure that they have the addresses of people using drop mail boxes - perhaps a individual-specific barcode or something stamped on the envelope, with any unrecognised mail being held in the junk area instead of being delivered. The phone companies will make sure that they have valid - and current - id credentials for any accounts. Email systems will be modified to require and check credentials. All systems will be tied to an address that will checked on a regular basis by the market providers.

  17. Use wisdom of the crowds by Tablizer · · Score: 2

    There should be a standard option to flag a call as spam. If enough customers flag the same number or source (if number spoofed), then a law enforcement investigation should be started. Email systems use a similar technique already.

    1. Re:Use wisdom of the crowds by Anonymous Coward · · Score: 0

      Try 'Mr. Number' for your cell phone. It is not perfect but catches >80% of spam calls to my cell phone. By the middle of the first ring, the Mr. Number screen pops up with caller ID info. If it is a suspected spammer, the background will be orange with big text saying 'Suspected Spam'.

      The other thing is, if you don't recognize the name and number, don't pickup.

    2. Re:Use wisdom of the crowds by Anonymous Coward · · Score: 0

      Users of the Google Phone app have had a spam reporting and alerting feature since 2016. Unfortunately it still rings the phone, but it will tell you that it is likely spam.

    3. Re:Use wisdom of the crowds by Tablizer · · Score: 1

      I have seen such a notice before, but it's not working on mine for the recent dozen or so spam-calls.

  18. Good. by Anonymous Coward · · Score: 0

    You have no right to be free of advertising. Get over yourselfs libtards.

  19. How to get blacklisted by Opportunist · · Score: 2

    Easy. Waste their time.

    I got spam calls by the dozen. I picked up, immediately terminated the call when I noticed it's a spam call and they kept coming back. Until I was pissed enough that I felt like playing with the asshole. Be bizarre. Be crazy. Talk about him with some weird conspiracy shit. Eventually you'll get written off as some lunatic batshit crazy idiot and they stop calling.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re:How to get blacklisted by ElizabethGreene · · Score: 1

      >> Until I was pissed enough that I felt like playing with the asshole.

      This guy gets it. If you call me and offer to sell me health insurance its going to take you a half hour to get through the opening lines of your script. I can talk about my skin tags, bunions, moles, and all of the medical procedures everyone I've ever know has been through. ... and bless your heart if you give me a callback number. I'll call for a follow-up chat every single day.

      ]XD

      If the law can't break these scams then it's up to us to do it by making it as expensive as possible for them to exist.

    2. Re:How to get blacklisted by Anonymous Coward · · Score: 0

      Easy. Waste their time.

      And yours!

    3. Re:How to get blacklisted by Opportunist · · Score: 1

      The difference is I can do this whenever I have time to waste. It sure beats sitting in boring meetings.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  20. They have better lobbyists.... by Anonymous Coward · · Score: 0

    thats all

  21. Election Primary Season by Anonymous Coward · · Score: 0

    Robocalls from scammers, er, politicians... up 10,000%

  22. really this is a mystery? by BerneAI · · Score: 0

    Politician's created a spam phone bill the first time around which was doomed to fail because 1) no serious enforcement or punishment, 2) loop holes so the politicians could get their "public service" messages out. I noticed that among the first violators were zealot religious groups with a public service announcements couched as phone surveys which almost immediately became some sort of conservative religious lets break the constitution and destroy the separation of church and state..and that is before you even get to the IRS, Nigerian Ministers or Microsoft Support (we've noticed a problem with your computer and we will help you fix it if you give us access) calls.

  23. Start calling them back. by Anonymous Coward · · Score: 1

    The longer your information doesn't change, the worse it gets.

    I have found one solution, but I do not know if it will get me in trouble.

    I equate them running to the authorities to complain about me would be akin to a drug dealer complaining that someone stole their drug money.

    What I do:

    Any time they call me, first I notify them of my intentions to fight fire with fire: "I'm going to call you as much as I can during peak hours and tie your phone systems up as much as I can".

    And then I started doing it.

    I have been called so many names, most I cannot even put here on Slashdot.

    The spammers do not like being spammed.

    Therefor advice: Spam the spammers. There are more of us (pissed off people reading this) than there are of them (spam callers and robo callers).

    5-8pm every day, if you're not calling anyone, just call them over and over. Mute your mic though.

    1. Re:Start calling them back. by Anonymous Coward · · Score: 0

      Except in that case you're actually "punishing" the poor people who's number was spoofed.

    2. Re:Start calling them back. by Anonymous Coward · · Score: 0

      Any time they call me, first I notify them of my intentions to fight fire with fire: "I'm going to call you as much as I can during peak hours and tie your phone systems up as much as I can".

      You do realise that with their spoofed caller ID, in all likelihood you're calling whatever poor bastard they're impersonating. They has no idea who you are or why you're angry.

      I had some ass call me and start laying into me that I'd called him ... I basically told him "look, shut the fuck up, I didn't call you, the caller ID was spoofed, now fuck off". He tried to insist I'd called him, he got an earful and then hung up on.

      The scammers are pretty much all using fake caller ID. Calling them back has a very small chance of actually reaching them unless you're calling a number they directly gave you ... but if you stuck around that long, you're a fool.

    3. Re:Start calling them back. by Anonymous Coward · · Score: 0

      Not entirely true.

      When I call back, I do get to the spammers.

      Not once have I reached someone that was not a scammer or a spammer or a telemarketer.

      Every time it has been the same company or a telemarketer at the same organization selling the same crap.

      The headline and article read "Robocallers, and their scams, are surging".

      The headline did not read "Robocallers are spoofing phone calls".

      Sometimes the robo callers may be spoofing, but in my own case, they are not spoofing.

      I have recorded sometimes 15 different numbers for the same telemarketer calling me.

      I have recorded sometimes 5 different numbers in one day for the same telemarketer (the same person, the same girl even) calling me.

      Every time of course, I ask them not to call me anymore and remove me from their database.

      Every time of course, they reply to the tune of "which database? we have a thousand. We can only guarantee you will be removed from this one, this one time".

      And then they call you 20 seconds later from another number.

      Guess what they haven't done in 3 weeks. Call me.

      They being, one organization. I still get about 15-20 spam calls per day.

    4. Re:Start calling them back. by Megane · · Score: 2

      You are making the false assumption that the caller ID information is correct, or even a valid number. This has not been true for years, and the most recent behavior is to use your own number with the last four digits changed.

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
  24. "Hello this is Lenny" by decipher_saint · · Score: 2

    When this conversation comes up it's always good to take a look back at good ol' Lenny

    https://www.youtube.com/playli...

    --
    crazy dynamite monkey
  25. I'm getting 'robocalls' that don't hide their id by rickb928 · · Score: 2

    They want me to call back. They are local.

    If you look up your home's value on the wrong site, they tell everyone who asks that you're interested in your home's worth. These scum are happy to help you refi, or sell, or find you the new home. Doesn't matter why you looked up your home's value. And of course there are interposers who happily scrounge your browser history and sell that info.

    If you answer your mortgage broker's come-on for more info, that gets sold.

    Needless to say, searches for certain terms will link you to interesting terms, and you get calls. Have fun. Search for 'shipping containers'. Warning, this becomes more of a nuisance than looking for garage door opener parts and getting ads for them for months.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
  26. More crap like this under Komrade Drumpf by Anonymous Coward · · Score: 0

    Fn traitors. Line 'em up against the wall. Take aim and fire.

    1. Re:More crap like this under Komrade Drumpf by Anonymous Coward · · Score: 0

      Is it physically painful to be as stupid as you are? I sincerely hope so.

  27. Do Not Call Registry worked great for years by rsilvergun · · Score: 2

    and it continues to filter out the semi-legitimate telemarketers. The kind that called you at 8pm to sell you insurance. This is an entirely new class of scammers likely made possible by changing tech (cheap voip, Google Voice, etc).

    Things change. When they do regulations have to adapt. That's just the nature of the world. It's like complaining that rail road crossing are bunk because cars can run stop signs. New tech and new processes need new regulations.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
    1. Re:Do Not Call Registry worked great for years by kaybee · · Score: 1

      And email spam keeps changing, yet the government isn't involved, and I almost never see any new spam.

  28. I get 1 or 2 of those "chinese consulate" calls... by mark-t · · Score: 1

    ... every week. Honestly, I really wish I knew what I could do about them.

  29. I'm genuinely curious? by argStyopa · · Score: 1

    Who the fuck ANSWERS these calls? Much less, who ACTUALLY GIVES THEM $$ in enough numbers to justify the effort/expense?

    I mean, we've *always* hung up on them instantly.

    --
    -Styopa
    1. Re:I'm genuinely curious? by Anonymous Coward · · Score: 0

      Why? They have called and volunteered their services at being a cat's toy. Enjoy the fun of batting them around. Abuse them wholeheartedly and with great fun.

      I'm absolutely horrible to them. :)

    2. Re:I'm genuinely curious? by vandamme · · Score: 1

      I save my best routines for "Windows" when they call. Woe to them if I'm bored. It will take them a half hour to get to the point where I tell them I run Linux. In the meantime it takes 15 minutes "to boot my PC" and ten minutes while I "look for my credit card" and some time spent in the loo with the phone, treating them to the sounds of defecation, micturation, and flatulence.

  30. This isn't untrue. by Rick+Schumann · · Score: 1

    Once or twice a week lately I see these sorts of calls: fake caller ID, same area code and prefix as my phone. I don't answer them; if it's a for-real call and they need to contact me they'll leave a voicemail, otherwise I guess it's either a scam or not important enough.

    This sort of thing, to me, is just another sign of the times being tough, people being desperate for money, and unscupulous/criminal types will do whatever they think they can to squeeze money (or something they can sell) out of whoever and however many people they can.

  31. Re: Caller ID Spoofing by Entropius · · Score: 1

    Email has distinct "From:" and "Reply-To:" headers. Why can't the phone service?

  32. Re: Caller ID Spoofing by ShanghaiBill · · Score: 1

    Caller ID spoofing should require pre-approval from the phone company with appropriate documentation available to law enforcement.

    Too much bureaucracy. A simpler solution is to just send a 6-digit authorization code that needs to be entered on the targeted phone.

  33. 21 Immigrants Paid $2.5 Million? by cogeek · · Score: 1

    "Since December, the New York Police Department said, 21 Chinese immigrants had lost a total of $2.5 million.'
    That's ~$120,000 per person? I think the scammers found their niche market!

  34. Simple... by Camarillo+Brillo · · Score: 1

    If you're not in my contact list, then no pickup. leave a message, but robots don't usually. ...No more annoying calls! And never, ever give your phone number out to anyone you don't know/trust.

    1. Re:Simple... by cyberchondriac · · Score: 1

      The robots that call me almost always leave voicemail, which in itself is a recording. Usually it's for a "great rate" on credit, or new windows, or something so stupid I can't believe they can actually get any business like this. They must be interesting someone out there in their services to be able to keep going.

      --

      Look back up at my post, now look back down, you're on the Internet. Now look back up. I'm a signature.
  35. Re: Caller ID Spoofing by omnichad · · Score: 1

    It does. But you don't get access to the From (ANI) header. Just Reply-To.

  36. Re: Caller ID Spoofing by Anonymous Coward · · Score: 0

    Why ate phone numbers still numbers instead of legible addresses like email addresses?

  37. Re:I get 1 or 2 of those "chinese consulate" calls by svanheulen · · Score: 1

    Check out http://www.jollyrogertelco.com... Basically you can conference call a bot in to talk to the scammer for you. It may not stop the calls but at the very least it will waste their time (which costs them money) and it's good for some laughs. They have some pretty funny examples on their YouTube channel.

  38. Huh? by rsilvergun · · Score: 1

    There's all sorts of laws

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  39. Re:I get 1 or 2 of those "chinese consulate" calls by mark-t · · Score: 1

    It's a robocall... I'd say I think I might have a whole lot more fun with it if it was an actual human except it's in Chinese anyways, and they'd probably just hang up the instant I tried to say anything in English.

    I still get calls from "microsoft windows" every so often... it's hilarious. When they try to prove that they supposedly know that their "error messages" are coming from my computer by telling me that they have my computer's CLSID, I tell them what I know about what a CLSID actually is and it invariably produces a reaction.

    The calls from the Canada Revenue Agency claiming that I owe money and that I am going to be arrested are funny too, although those are also robocalls, and I never get to talk to anyone.

  40. Robo beatings. by Anonymous Coward · · Score: 0

    Figure out where these calls originate from. Show up with baseball bat. Beat the ever living fuck out of the people running them.

    I don't even think you could get a conviction for doing that.

  41. Re: Caller ID Spoofing by Anonymous Coward · · Score: 0

    my guess is legacy hardware and lets face it, the carriers don't want to change or replace anything unless they absolutely have to

  42. Re:I'm getting 'robocalls' that don't hide their i by Megane · · Score: 1

    They aren't "local". Many are simply spoofing your own number with the last four digits changed. If you actually think there is any guarantee that the caller ID number is valid, then you are naive at best, or completely stupid. Fortunately I live in a big enough city that we recently got an overlay area code, so the chance of someone worth talking to with those digits being the same is extremely low. It also means that they will likely never call back with the same number out of the 10000 possibilities, so trying to block it is useless.

    With the currently available features from the phone company, I only get to block 100 numbers (it used to be 20), with no wildcards, and no filter on the name. If I could filter on the name, and have a wildcard on the last two or three digits (some apparently have blocks of legitimate numbers to call from), that would eliminate half of my junk calls, at least until they start to randomize the name too.

    --
    #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
  43. Re:I get 1 or 2 of those "chinese consulate" calls by Anonymous Coward · · Score: 0

    I prefer to just ask Microsoft support why one billion people won't eat with their left hand. Sometimes I even get to finish before they hang up. Hello, Dhalit!

  44. Re:I'm getting 'robocalls' that don't hide their i by rickb928 · · Score: 1

    I called the number back a few times to request deletion. Two were mapped to local Realtors. One was just some agency trying to market me. All hung up as I started my 'please remove me' speech. They could have been forwarded, but if so then their decades-old businesses are founded on forwarded service, and since they need licensed agents, this seems kinda stupid.

    I'm just bright enough to know the difference, bucko. But nice try, keeping me on my toes.

    --
    deleting the extra space after periods so i can stay relevant, yeah.
  45. Re:Hammer, meet skull! by Anonymous Coward · · Score: 0

    I thought killing it with fire or Nuking it from orbit were the ways to be sure?

  46. If you really want to fix this by Anonymous Coward · · Score: 0

    Tell them you are not interested, but have a phone number of someone who is. Then give them all of the phone numbers for your government representatives. Until they feel the pain, nothing will get done.

  47. Do answer it! by Anonymous Coward · · Score: 0

    Answer it and approve of everything, be enthusiastic. Then give them fake payment information. Waste their time. They are paying people to take this info down by the hour. It costs them a shit-ton if everyone starts just giving them information that will never work.

  48. ``Hi... This is Elizabeth from Resort Rewa...'' by rnturn · · Score: 1

    I've gotten so many of these that I don't even have to hear that much of the spiel before I've launched my smartphone's call blocker and am entering the number into the backlist. These calls always come from my area code and my exchange followed by four random digits. I figure there's no point in reporting these calls; the phone carriers don't care.

    --
    CUR ALLOC 20195.....5804M
    1. Re:``Hi... This is Elizabeth from Resort Rewa...'' by vandamme · · Score: 1

      The problem with blacklisting is you've blocked somebody in your town, not the scammer in Bangladore.

      The other stunt they pull is immediate hangup. They want you to call back and ask why they called.

  49. Re: Caller ID Spoofing by Opportunist · · Score: 1

    It does. But just like email "From" and "reply to" headers, it can be spoofed and just like in email it is by malicious actors.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  50. End Caller ID spoofing by Anonymous Coward · · Score: 0

    Itâ(TM)s just time. There needs to be an authentication system in place for caller ID.