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FedEx Sees Blockchain as 'Next Frontier' For Logistics (bloomberg.com)

Convinced that blockchain is on the brink of transforming the package-delivery business, FedEx is testing the technology to track large, higher-value cargo. From a report: "We're quite confident that it has big, big implications in supply chain, transportation and logistics," Chief Executive Officer Fred Smith said at a blockchain conference in New York. "It's the next frontier that's going to completely change worldwide supply chains." Blockchain uses computer code to record every step of a transaction and delivery in a permanent digital ledger, providing transparency. The ledger can't be changed unless all involved agree, reducing common disputes over issues like time stamps, payments and damages. FedEx's interest in blockchain and the Internet of Things are part of the company's strategy to improve customer service and fend off competition, Smith said.

47 of 106 comments (clear)

  1. The only thing this helps... by greenwow · · Score: 1

    is if you don't trust FedEx's information to not change and the ledger is made public with enough nodes so FedEx can't do a 51% attack. With that said, we've had several packages where FedEx changed history on tracking so they created this trust problem in the first place.

    1. Re:The only thing this helps... by taiwanjohn · · Score: 1

      My question is: will the transaction time be an issue? I haven't been following crypto-currencies very closely, but the impression I got was that this was becoming an obstacle. Has that issue been solved already?

      --
      XML is like violence. If it doesn't solve your problem, you're not using enough of it. --AC
    2. Re:The only thing this helps... by llamalad · · Score: 4, Interesting

      Ah, trust problems and FedEx....

      A few years ago I sold a car part online. Shipped it off and a couple weeks later I got an stressed-out email from the buyer asking where his purchase was.

      Checked tracking... it had gotten to a FedEx facility in Ohio and within a few days of my shipping it and was never seen or heard from again.

      FedEx made me wait (what seemed like forever to the buyer) so they could investigate before they'd pay the insurance claim on a lost package.

      Waited, waited, waited. Finally they got back to me saying it had been delivered in July. Trouble is, I shipped my package in August (and the date I generated the label and all the tracking before it disappeared indicated this).

      It was a shockingly long and tedious argument with their agent saying it was delivered and me trying to figure out whether they used a souped up Delorean or a Tardis or what to deliver it a month before I shipped it.

      In the end they finally paid out the insurance claim on the lost package, but they made the experience so completely terrible that I've never shipped with FedEx since.

    3. Re:The only thing this helps... by drinkypoo · · Score: 1

      With that said, we've had several packages where FedEx changed history on tracking so they created this trust problem in the first place.

      The last package I got via FedEx was like that. They changed the tracking data. I was hammering refresh wondering where my stuff was, so I noticed first-hand.

      They could save themselves the trouble of dicking with blockchain by just not being liars.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    4. Re:The only thing this helps... by vtcodger · · Score: 1

      "They could save themselves the trouble of dicking with blockchain by just not being liars."

      Stop lying? You're perilously close to attacking American core values there, citizen.

      --
      You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
    5. Re:The only thing this helps... by sexconker · · Score: 1

      A "blockchain" is a ledger of transactions. That's it. It scales however well you want it to.

      If you talk to speculators and crytpo pump-and-dumpers, they'll tell you that BITCOIN specifically has a "scaling problem", but that's only because they want to push you to Ethereum because it's going to switch to proof of stake (i.e, the rich get richer with no effort), their shitty ICO (an outright scam), or some other scamcoin they have a premine on (again, an outright scam).

      Further, Bitcoin only has a "scaling problem" if you want to use it for stupid shit like high frequency trading. Bitcoin is specifically designed to PREVENT that kind of bullshit. Transactions take time to sync on PURPOSE, so every user can fairly transact using a globally distributed and up-to-date copy of the entire block chain without any manipulation by a central authority.

      Contrast that to the stock market, where the big boys have special access and are able to essentially siphon off of every profitable exchange.

      Or contrast it to the networks of Visa/etc. (and the issuing banks) that handle however many millions of transactions per day, but serve as a central authority that takes a cut of every transaction, has the power to manipulate the "money" (debt) in their network, and takes a cut on the debt settlement end with ridiculous APRs.

      Bitcoin isn't trying to supplant Visa/etc. Some service based on Bitcoin could try, but just as with Visa/etc., they'd be the central authority for the transactions they process and the debts they track on their own network. The Bitcoin network won't be bothered with the goings on of their bullshit until it came time for them to actually receive or send Bitcoin when someone wants to move funds out of their network.

    6. Re: The only thing this helps... by Anonymous Coward · · Score: 1

      Send an explosive with a gps trigger and timer. It better arrive on time ;)

      Or, to dial it down a notch, something that will decay and start giving off an incredibly bad smell after a week.

      And they thought those small holes in the package were decorative...

    7. Re: The only thing this helps... by llamalad · · Score: 1

      Do you like being taken to prison?

      Because this is how you get taken to prison.

  2. I bet they did by ArhcAngel · · Score: 1

    They looked out on the horizon and saw IBM coming for them.

    --
    "A person is smart. People are dumb, panicky dangerous animals and you know it." - K
  3. This is not about the "crypto currency" by stikves · · Score: 2

    This is about having a valid chain of trust. If all parties agree on a public ledger of transactions on the package logistics then the issues on disputes / lost items etc will go down.

    The blockchains brought us bitcoin and similar "currencies", however they also brought a way to have a public eye on transactions. Like financial markets, package logistics is a complex business and having all parties agree upon terms and actions might really be useful.

    (btw i think I might have some fedex stock, so a disclosure here is probably necessary).

    1. Re:This is not about the "crypto currency" by jythie · · Score: 1

      Would this do anything to change that though? I have not heard of anyone complaining about FedEx changing data, but instead bad data getting into their system in the first place.

  4. Re:Pros and Cons by Joe_Dragon · · Score: 1

    every location, every time frame, every employee can slow things down at big hubs or pass though points there it stays in a big crate till detestation.

  5. Which blockchain? by jdavidb · · Score: 4, Insightful

    Blockchain uses computer code to record every step of a transaction and delivery in a permanent digital ledger, providing transparency

    Strange - I've been familiar with how blockchain technology works since 2012, and that doesn't sound like blockchain technology to me. Maybe they mean that they have developed some sort of custom enhancement? Couldn't they just record all this in their own database? Being light on specifics it's hard to see how blockchain technology is helping them at all here, unless it's to raise their stock price by throwing around the latest technology buzzwords without knowing what they mean.

    1. Re:Which blockchain? by Anonymous Coward · · Score: 1

      If you don't understand how a blockchain could be used to make a permanent, transparent digital ledger then apparently you don't know as much about how blockchain technology works as you thought you did.

    2. Re:Which blockchain? by TFlan91 · · Score: 1

      What I do not understand about all these companies using blockchain to provide all these transparent services is this:

      Correct me if I'm wrong, please, but doesn't 50.000...0001% of the network decide what is the current, valid blockchain? If a company owns the entire network, then there is no real "transparency", as they can just change the records whenever they want and say "See look! Our in-house blockchain network says it was always like this, then it must be true."

      I may be completely missing the mark on what they would use though...

    3. Re: Which blockchain? by Lanthanide · · Score: 1

      That app is bogus anyway.

      Consent is an ongoing process, it can be withdrawn at any time. The app can therefore only record an initial consent, and nothing more. Anyone thinking it protects them from anything is seriously deluded (pretty easy to imagine a case of a woman using the app under duress, too).

    4. Re:Which blockchain? by hey! · · Score: 1

      It's just a more expensive, and complicated way of doing the job that has the advantage of being buzzword compliant.

      There's always rampant engineering malpractice in these technology fads, with guys padding their resumes rather than solving real problems. In this case you also have management angling to snag gullible investors and customers, but you expect managers to have no ethics.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    5. Re:Which blockchain? by h4ck7h3p14n37 · · Score: 1

      Yes, the network is what secures the blockchain. I'm not sure who would run network nodes outside of FedEx, maybe their larger customers?

    6. Re: Which blockchain? by M0j0_j0j0 · · Score: 1

      It is a replicated mysql network where everyone has to agree on the insert, and lost the previleges for update and delete. There you go

    7. Re:Which blockchain? by ath1901 · · Score: 1

      I can't help you with any more information. The "article" was awfully light. I came here hoping to find more technical details but lacking that, I can at least guess.

      The article indicates that they might be interested in the transparency and traceability of a digital ledger. If so, they don't a full blown blockchain with mining and stuff, just a simple digital ledger with one hash per set of documents in a transaction and a head hash. When a package changes hands, the sender and receiver sign the transaction by hashing all the relevant documents and computing a new head hash (which is published to their respective employers and one or more third parties). If there is a later dispute, both parties can verify that no documents have been altered or are missing by recreating the chain. It could be a cheaper and more practical alternative to keeping copies of every single document in triples or quadruples.

    8. Re:Which blockchain? by tricorn · · Score: 1

      I've always assumed the point of "blockchain technology" is that you'd commit a block of transactions, authenticated by a digital signature of whoever is attesting that the information is correct. It's "blockchain" because each new entry includes a reference to the previous entry's hash code. Each new entry locks in all the previous entries. In that sense, it's just a variant of git. If you change an earlier entry, it's made obvious because the hash code doesn't match or the signature doesn't validate, at some point in the chain.

      If the entire database can be downloaded by anyone, then multiple copies of it will exist. The only thing needed to validate the entire chain is the hash code of the last entry. If that entry disappears (i.e. the hash code changes), then everyone knows that something is up, and one of the copies can be checked to see where the discrepancy is. If you want to archive a particular transaction, you can simply save the block(s) that it appears in, which proves that it existed in that form at some point in time.

      The only way to change a previous entry without setting off alarms is to put in an amended entry as a new transaction.

      You'd still have a normal database with all the current data, for fast lookup, but that database can be verified against the chain by anyone.

      I don't know that's what people tossing around buzzwords mean, but that's how I'd use "blockchain technology". Note that it doesn't use "mining" in any sense, everything can go through one central point, the transparency comes from the publication of the chain so that at all times it can be verified. It only relies on the security of the hash code algorithm and the signing algorithm.

    9. Re:Which blockchain? by AmiMoJo · · Score: 1

      Would you trust their database? With a Blockchain is harder for them to lie, and easier to deflect lawsuits claiming they lied.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    10. Re:Which blockchain? by thegarbz · · Score: 1

      This is not about trust of third parties, this is about trust and management of internal data, the blockchain and ledger replacing traditional databases with integrity checking and verification on the way.

    11. Re:Which blockchain? by jdavidb · · Score: 1

      Not if they are the only people mining their chain.

  6. Re:So... let's use the entire electircal output... by Joce640k · · Score: 4, Insightful

    Will blockchain stop them from lying about "We went to your house and you weren't there" whenever they can't meet their 48-hour delivery garantee?

    If not then what does this actually help? Are they going to make their ledger public domain and pay tens of thousands of non-Fedex miners to work 24/7 on the signatures to make sure there's too much external computing power for a Fedex employee to be able to falsify any information.

    Because if not ... "blockchain" is just another buzzword that a manager is using to get himself a new office.

    --
    No sig today...
  7. Re:and fedex can make there 1099 drivers pay by Luckyo · · Score: 2

    "Work done" can be confirmation from both client and driver that delivery was made rather than mining.

    This is actually an interesting idea. Transparency within the system is one of the key weak points in logistical tracking today.

  8. another "standard" by El_Muerte_TDS · · Score: 1

    They cannot even agree on a standard exchange of status reports. Ignoring all other standards (like X12, RosettaNet, UBL, ...), just looking at the logistics companies who use UN/EDIFACT IFTSTA messages to report a status. They all use it differently, in some cases even not even adhering to the standards as defined by the format.

  9. Server cost? by jythie · · Score: 1

    So.. is this just some cynical ploy to get their customers to foot the bill for server costs rather than pay to have someone maintain a traditional database with redundancy? I fail to see how this helps with 'transparency' when they would be the ones actually inputting all the transactions, so they can still put garbage in.

  10. Re: Pros and Cons by Lanthanide · · Score: 1

    They already can do that. If they aren't already, it's because they've chosen not to.

  11. Re: So... let's use the entire electircal output.. by Joce640k · · Score: 1

    Aaaand blockchain helps, how, exactly?

    --
    No sig today...
  12. Worst EDI compliance by bad-badtz-maru · · Score: 1

    Fedex Freight fails to send EDI on roughly 2% of what we ship with them. Apparently this is due to mis-keying information off the shipping documents. Who cares about blockchain when they're still using manual keying of shipping reference data?

  13. Re:"We can't be trusted!" isn't a selling point by vtcodger · · Score: 1

    Unless they are planning to compete with Registered Mail for the tiny market segment of shipping material whose provenance must be traceable, I have some trouble seeing why Fedex would bother with blockchain.

    Might be useful for airline small package services which are a traditional and time tested tool for losing objects one never wants to see again. Rumor has it that Jimmy Hoffa's body was shipped hoem by an airline small package service.

    --
    You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
  14. hyperbole by argStyopa · · Score: 1

    "(Blockchain will)....completely change worldwide supply chains"

    So we're going to have a code that essentially encapsulates a record of everything that happens during a shipment? Wow I'm so excited.

    While blockchain may be slightly* more convenient and concise....this is ALREADY how logistics works.

    There is a clear chain of documentation, signatures, and custody from the origin to the destination. For international ocean shipments that may go by truck, then train, then truck again, then ship, then truck, then train, then truck to final delivery this can be a fairly laborious set of documents but I can assure it's absolutely concise - indicating PRECISELY from whom, to whom, and when each of those transfers takes place. Likewise on these documents are tracked the seal numbers which prevent opening/tampering enroute.

    Yes, when most of these documents became electronic, life became a lot easier (I started in the business when basically it was all faxes); likewise sure, I believe blockchain will have significant limitations in what it can encode* meaning we're STILL going to have to have an old-fashioned documentary trail to capture completely all the possible variable. So now we have 2 systems where there was one: blockchain tracking optimally 95% of shipments but 5% still requiring the documentary infrastructure. Is that "better"? I'm not sure.

    *the real-life variability is...high: I've known of shipments that didn't deliver because the truck driver diverted enroute to commit himself into a mental institution. Or another shipment where the container couldn't be returned empty to the depot because it had become a crime scene where two stowaways from Italy had frozen to death in the nose of a container going to Minneapolis in January. TBH they probably starved to death before they froze, their little backpack of sandwiches and couple jugs of water = not enough for a 4-5 week transit time. I doubt blockchain will have a comprehensive code for those.

    Just my $0.02. Been in international logistics nearly 30 years.

    --
    -Styopa
    1. Re:hyperbole by ath1901 · · Score: 1

      What if the purpose of the digital ledger is to resolve disputes and not replacing the documents? You would use it to verify all documents that were used in a certain transaction are both unmodified and present. You can't say "X never arrived" because then you can't recreate the hash. From your experience, would such a system be an improvement or just redundant?

      I know "blockchain technology" has been discussed for various forms of registries like property ownership but I believe they are mostly interested in a digital ledger and not a full blown blockchain. For property ownership, it helps to know all the documents that were in the original transaction are present and unmodified. I suppose you could also use it to transfer stuff (like you do with coins) and thus prevent people from selling things twice or selling things they don't own. But, when listening to people who work with such registries, just knowing everything is there in the original form would be very welcome.

    2. Re:hyperbole by crimson+tsunami · · Score: 1

      Where are those documents stored? How hard is it to 'lose' some of them or change them later?

    3. Re:hyperbole by argStyopa · · Score: 1

      I agree that sure, it might be useful?

      But the title of my post was 'hyperbole' - this will not "completely change" anything.

      --
      -Styopa
  15. We are totally and utterly fucked... by Daneel+Olivaw+R.+ · · Score: 1

    when people in a (former) tech news site don't know that there is difference between blockchain and bitcoin, and not all blockchain ledgers need Proof of Work (aka mining) for consensus.

  16. Re: So... let's use the entire electircal output.. by sexconker · · Score: 1

    And you don't know what an apostrophe is with your overpriced iOS device.

    Jove640k makes a correct observation. Blockchain technology won't do bupkis for FedEx because FedEx's problems won't be solved by a ledger. A blockchain is simply a ledger.

  17. just wonder by umghhh · · Score: 1

    in any sufficiently big system there are wholes which may make your records go missing, not lost just not being identifiable is enough. On my last encounter with KLM they did it to me - claiming I was not on outbound flight which due to no show up policy cost me dearly on return. Situations like this are not common but can be tragic to persons affected. In my case these were just few hundred of my hard earned money. What about systems that claim you did something that you did not do or vice versa? Smaller the chances bigger the loss because nobody will believe that super duper secure system has had a whole big enough for a human to slip through. Yet it eventually happens. There is no completely secure and completely transparent system that is completely accurate. It is not really a problem with the technology. It is a problem with human mind that says black swans do not exist and cannot process statistical data.

  18. I really, really wish for this by reboot246 · · Score: 1

    I wish FedEx would teach their drivers how to read!

    I've been ordering online since the beginning, and ordering by mail or phone before that. The only problems I've ever had with deliveries have been because of FedEx. Right street, wrong house number. Right house number, wrong street. Right street and right house number, wrong city.

    UPS and USPS can read the street signs and my house number. Why can't FedEx? All the new technology in the universe won't help if the drivers can't read.

    1. Re:I really, really wish for this by Daralantan · · Score: 1

      Oddly FedEx used to be the one that was the best for me. They were the only ones that used to deliver packages to me that weren't terribly damaged. My favorite being when UPS delivered something to my house by throwing the box so hard at the door that it left a chip in the door and broke part of the item out of the box.

  19. Re: and fedex can make there 1099 drivers pay by phantomfive · · Score: 1

    You can do it all with public key encryption and signing. Then you don't have to worry about the transaction being undone, either.

    --
    "First they came for the slanderers and i said nothing."
  20. Re:So... let's use the entire electircal output... by AmiMoJo · · Score: 1

    Maybe... No reason why you couldn't mount something on your front door that digitally signs for stuff using your private key. Then they can sign a timestamp to prove they were there, and it can send you a notification in real time.

    It could also record if they actually rang the doorbell and how many seconds later you opened the door. They could double sign to prove they waited at least 30 seconds.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  21. Re:So... let's use the entire electircal output... by tommeke100 · · Score: 1

    Blockchain doesn't mean public. Hyperledger for example is mainly focused on private distributed ledgers.
    But it could really help if different companies and agents are involved in the shipping of a package.
    You don't need super computer power either to add new blocks to the chain. That's just how it's done with crypto-currencies, but you can use different consensus algorithms that do no need a bit-crunching operation.

  22. Re: So... let's use the entire electircal output.. by Joce640k · · Score: 1

    A blockchain is simply a ledger.

    ...a ledger that needs a large enough number of independent people working on it that nobody can get together enough computing power to falsify it.

    With Bitcoin you get a reward for "mining". What will Fedex give people to make them bother donating their CPU to the FedEx cause?

    --
    No sig today...
  23. Re: So... let's use the entire electircal output.. by sexconker · · Score: 1

    That's a distributed, public blockchain.
    I didn't RTFA, but my guess is FedEx's blockchain will be private and controlled entirely by FedEx. (Actually, my guess is that they aren't going to do anything at all with blockchain beyond get their name in the news.)