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More Firms Used Facebook To Block Older Job Seekers, Lawsuit Alleges (chicagotribune.com)

A proposed class-action lawsuit alleging Facebook's ad placement tools facilitate discrimination against older job-seekers has been expanded to identify additional companies. "When Facebook's own algorithm disproportionately directs ads to younger workers at the exclusion of older workers, Facebook and the advertisers who are using Facebook as an agent to send their advertisements are engaging in disparate treatment," a communications union alleged in the amended complaint, citing a legal test for employment discrimination, filed Tuesday in San Francisco federal court. The union added claims under California's fair employment and unfair competition statutes to the lawsuit, which was initially filed in December. Chicago Tribune reports: The Communications Workers of America is suing on behalf of union members and other job seekers who allegedly missed out on employment opportunities because companies used Facebook's ad tools to target people of other ages. The original filing named defendants are Amazon.com Inc., Cox Media Group, Cox Communications Inc. and T-Mobile, as well as what the union estimates to be hundreds of employers and employment agencies who used Facebook's tools to filter out older job hunters when seeking to fill positions. The amended filing adds Ikea, Enterprise Rent-A-Car and the University of Maryland Medical System to its list of companies who allegedly used Facebook's tools to filter by age. Those three entities, as well as Facebook, aren't named defendants in the lawsuit.

The union alleged in its amended lawsuit that Facebook also uses age-filtering in ads intended to find its own new employees. In January, the union filed an Equal Employment Opportunity Commission complaint about the alleged practice, according to a copy obtained by Bloomberg News. The CWA says it has filed similar claims against dozens of companies, and that the agency has asked those employers, and Facebook, to respond to the allegations. An EEOC spokeswoman declined to confirm or deny the existence of any complaints.

35 of 223 comments (clear)

  1. Re:Wrong word by Nidi62 · · Score: 4, Insightful

    Not presenting an ad to someone does not block them from applying to a job.

    Kind of hard to apply for a job you don't know exists.....

    --
    The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
  2. Why do they not want the experience? by Anonymous Coward · · Score: 2, Interesting

    What is it about these companies (I'm a slightly past middle aged man myself at 38) that they do not want the workers who can actually create the products they desire? This obsession with scraping the bottom of the barrel, using immigrants, the young, the inept basically to formulate complex and towering architecture needed for a complex enough system to be worthy of sale. It makes no sense what so ever.

    They are dooming their own bottom line, just look at microsoft since it has been hijacked by foreign interests their quality level has practically hit the concrete and cracked it trying to go further. All in the name of trying to save a buck and now Linux is gaining a foothold on the desktop like never before (and rightly so it is now a vastly superior product and worthy of the mantle of being #1). At the end of the day the collapse of microsoft is inevitable at this point it is simply so large (they have a warchest which is now being used as life support) that its death is taking a long time but it is moving towards its final stages of being torn apart for sell-off piece by piece like sears. I give it maybe 20 years, probably less as their influence and power continue to bleed away, you'll start to see them floudering really badly after a decade or so (it has already started, quality so bad that updates are only performed after crossing your fingers) and then the pieces will start falling off as it shambles to the end.

    If I were a board member on these companies I would be screaming bloody murder about tossing out proper human tools for the formulation of these projects. It is not a 'nice to have' it is the only bloody way these things can see the light of day without being misshapen jokes of their intent. Billions perhaps even trillions are being spent by morons trying to do it as cheaply as possible.

    It is like seeing an airline switching to planes made of rubber bands and donkeys on treadmills to make trans Atlantic crossings. You can just feel how unstable and unfinished these projects are increasingly becoming. A good example would be the canadian pheonix system which was rushed, made with cheap immigrant labor and has screwed the government of canada throwing it into chaos.

    1. Re:Why do they not want the experience? by The+Fat+Bastard · · Score: 2, Informative

      I'm a slightly past middle aged man myself at 38

      Middle aged is generally defined as 45 to 64. You have another seven years to go before the barista fresh out of college starts offering you a senior citizen discount.

    2. Re:Why do they not want the experience? by TheDarkMaster · · Score: 5, Insightful

      they do not want experience, they want people new enough to agree to work for peanuts. Experience is expensive and the (very) expensive CEOs childishly still believe they can get away with dirt cheap (young and unskilled developers). And if all goes wrong they (the CEOs) already have a golden parachute on their contract.

      --
      Religion: The greatest weapon of mass destruction of all time
    3. Re:Why do they not want the experience? by swb · · Score: 4, Interesting

      My theory is that organic economic growth in the capitalist West has somehow stalled, and corporations looking for increasing profits are increasingly relying on cost cutting to boost profits.

      Eliminating older workers in favor of cheaper and more disposable young people and immigrants is a way to obtain cost reductions.

      It also helps to gut the middle class so that you produce an ever larger population of more economically disenfranchised young people who are willing to take low-paying jobs.

    4. Re:Why do they not want the experience? by swb · · Score: 2

      I think there's also a kind of capital trap, where successful companies have so much capital on hand but don't see any way to invest it that guarantees rates of return better than short term investments.

      But at the same time, they're successful enough that there's not enough shareholder demand that they invest in new markets so they don't invest it, and the capital remains tied up in Treasuries rather than flowing through the economy as physical plants, wages and raw material purchases.

    5. Re:Why do they not want the experience? by slew · · Score: 2

      I can't keep up with what middle aged is, our life expectancy seems to jump up every time I approach it.

      Because that's how life expectancy works.

      I get the feeling I'll be 200 and being called a whipper snapper by 230 year olds.

      The older you get the longer your life expectancy... Only the oldest person in the world can outlive his or her own life expectancy. For the rest of us, there is always someone older.

      This is related to the common misconception that prehistoric men died around 35. That's really because the life expectancy at birth is skewed by high infant mortality rates. Skeletal remains show a significant fraction lived past 65, and comparison with modern day hunter gatherers in a study by Gurven and Kaplan show that modal adult life span (not life expectancy) likely in the range 68–78 years if you reached the age of 15 for prehistoric hunter-gathers which isn't too different than say the Victorian age which many regard as the beginning of the modern era...

  3. No surprise by QuietLagoon · · Score: 5, Insightful

    Tech companies have been finding ways to discriminate against older workers for years. It is no surprise that they now use Facebook to that end. Facebook, with its targeted ad infrastructure, makes it more subtle and easier for the companies to continue to discriminate.

    1. Re:No surprise by QuietLagoon · · Score: 2

      ...Most young people don't even use Facebook that much anymore.

      That is far too general to have any meaning. There is a trend downwards in young people (under 25) people using Facebook, but many (most?) still do use Facebook. For the 25+ crowd (one could say, the workers being sought) the usage is still quite high, high enough to make job recruiting worthwhile. (btw, Facebook also includes Instagram)

  4. Re:That's it by terrycarlino · · Score: 5, Insightful

    Except being old is a legally protected class, just like being Black or female. Filter against Californians or beekeepers or people who drive red cars all you want. If you filter based on a protected class you have legal liability.

  5. LinkedIN by Anonymous Coward · · Score: 2, Insightful

    All this attention to facebook and none to LinkedIN. Many companies recruit exclusively on LinkedIN.

    And with all these social media sites, it's like if you don't sign up, you don't exist.

    Of course, it's a no brainer to use the APIs of those sites to screen out undesirables.

    No one will ever know.

  6. Re:Wrong word by Wrath0fb0b · · Score: 4, Insightful

    But does one have the right to be informed of the existence of all open job positions?

    If I wanted to hire for my business and just asked around my friends for recommendations/referrals without doing a "public" job offering, have I violated either the law or your sense of ethics?

    For a big company, I would imagine that posting it at company.com/careers constitutes a fair public announcement for anyone that wishes to inquire.

  7. Amazon is blantent about it by Dax123 · · Score: 3, Informative

    At a job interview with Amazon they asked how many years experience did I have with Unix. When I replied over 25 years, one of them said how did you get 25 years and I said well I am 52, and I worked for Sun Micro. The lead said, "I wish you hadn't said that, now I can't hire you, too old". And it ended.

    1. Re:Amazon is blantent about it by Anonymous Coward · · Score: 3, Insightful

      And so you have your EEO complaint leading to expensive settlement for the company...

  8. Re:That's it by Drethon · · Score: 2, Interesting

    Except being old is a legally protected class, just like being Black or female. Filter against Californians or beekeepers or people who drive red cars all you want. If you filter based on a protected class you have legal liability.

    Legally protected for jobs, but legally protected for targeted ads?

  9. Re:That's it by Wrath0fb0b · · Score: 2, Informative

    You know there are magazines that cater exclusively to members of protected classes. To riff on your examples, Ebony and Jet are magazines targeted towards African Americans. Cosmopolitan targets females.

    Advertisers that specifically buy space in those magazines are surely "filtering based on a protected class". I would hope that they are consciously aware as well, rather than buying ads in Jet thinking they are targeting all demographics equally.

  10. Re:Wrong word by Nidi62 · · Score: 4, Insightful

    If I wanted to hire for my business and just asked around my friends for recommendations/referrals without doing a "public" job offering, have I violated either the law or your sense of ethics?

    Depends. When you ask your friends for recommendations do you say "no one that can remember the 70s?" If so, then quite possibly yes, you have violated the law. If these companies are focusing on one class of people over another based on a criteria that is not inherently necessary to the job function then they are definitely breaking the spirit of the law, if not necessarily the letter.

    --
    The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
  11. Re:Wrong word by alvinrod · · Score: 5, Insightful

    Let's substitute "older" with "black" or "Jewish" and see if it changes your feelings on the matter. I find that's a useful way to gauge something like this.

    Personally, I think that companies that limit their potential pool of applicants and talent for any reason are just shooting themselves in the foot, unless you want to argue that older applicants are less qualified. In some cases they may not have exposure to the latest languages, frameworks, etc. but 20 years of experience is worth a lot in its own way.

    The other part of me thinks that these companies want young employees fresh out of college that they can work like a dog for a few years before casting them off. Older employees aren't anywhere near as willing to put up with that shit and likely have life commitments outside of work that don't afford them the opportunity to slog through 60 work weeks.

  12. Re:Right to be shown job ads? by DRJlaw · · Score: 4, Informative

    Moreover, how is this different than buying an ad in Teen Vogue? Or on Reddit? AARP magazine? Ebony? Cosmo? Any of those magazines has a massively skewed age/race/gender balance. A natural reading of the claim would mean that advertising in any of those would (quoting the pleading [documentcloud.org], section 21): "unlawfully exclude [some protected class] of workers from receiving job ads and other recruitment information". Heck, by this logic, even posting a (paper) job offer on the (physical) bulletin board at a university is discriminatory, since it's overwhelmingly likely to be seen by 18-22 year olds and hence "excludes older workers".

    As a stupid question...

    When you buy an ad in Teen Vogue, Reddit, AARP, Ebony, or Cosmo, you are buying an ad that is served to every reader of those magazines. The advertiser, the publisher, and the reader take the magazines demographics as it is.

    When you buy an ad on Facebook, you down-select from Facebook's demographics based upon categories that are both ordinary and potentially problematic.

    And that ca be a no-no. Because failing to serve an ad based on a discriminatory down-selection can be a violation of civil rights laws.

  13. Re:Thought-crimes by Nidi62 · · Score: 4, Insightful

    When you ask your friends for recommendations do you say "no one that can remember the 70s?" If so, then quite possibly yes, you have violated the law.

    In other words, whether or not your action is a crime depends on your thoughts during the act.

    Which makes it a thought-crime

    No, it does not. The thought of discrimination against an older person is the motivation behind your act, but it is the act itself that is illegal. Let's take your logic: I break into a house to steal something. The owner is home and I end up killing them. I didn't plan to kill them, therefore I am not guilty of murder because it wasn't my thought to kill them.

    Thought crime is when you can be arrested simply for having a thought or an idea. Once you have moved beyond thought into action, you are no longer in thought crime territory but actual crime territory. And this happens regularly during criminal proceedings, for example when to attach hate crime charges. A white guy beats up a black guy, and it's assault. The white guy says white supremacist/derogatory things while beating up the black guy? That speaks to his motivations for the crime and lends evidence towards a hate crime.

    --
    The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
  14. Re:Wrong word by Anonymous Coward · · Score: 2, Insightful

    If I post a job advertisement in Elle magazine, am I (given I know the demographics of Elle's readership) discriminating against men? Similarly, if Rolex posts in ad in The Economist, are they discriminating against non-white folks? Does an ad placed in Noir discriminate against the same white folks who benefit from the ad in The Economist?

    Firms already target their ads, where do you propose we draw the line?

  15. Re:Over 50 ?? by aaarrrgggh · · Score: 2

    Well, still no safety net, but the independent contractor/self-employed route can be equally lucrative.

  16. for H1B no you can't make it an non public job pos by Joe_Dragon · · Score: 2

    for H1B no you can't make it an non public job posting

  17. An even bigger and more insidious problem by jenningsthecat · · Score: 2

    What about the discrimination on the part of potential employers against applicants who simply don't use social media at all, and therefore aren't on FB? That can't be fixed by any action on the part of FB or partners. It's also difficult to prove, grossly unfair, and pretty much impossible to do anything about in the absence of legislation and a serious effort at enforcement.

    --
    'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
  18. Re:So what? by stealth_finger · · Score: 4, Insightful

    but there is no more place in the modern workforce for the over-30. Let's not delude them into thinking otherwise.

    So retirement at 30? Fucking shit hot. All these under 30 must be making so much to provide for everyone over 30 who is no longer able to work. Or should everyone have made enough by 30 to fund an additional 60 years of life? Tricky, but doable if you get everything handed down to you by generations that weren't full of shit though and you don't care about the next generation.

    --
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  19. Re:Wrong word by JMJimmy · · Score: 2

    The employer would have to specify on Facebook what age group to target. If they specified anything that excluded anyone of working age then that was intentional discrimination.

    This is an example of the screen they would see (ignore big red arrow):

    https://www.socialmediaexamine...

  20. Re:Wrong word by Anonymous Coward · · Score: 2, Insightful

    And older employees actually tend to use things like Vacation (follows your comments) and their health insurance. I admit as an older worker that's around about 50%+ 20 somethings where I work I"m enjoying reasonably priced benefits. Also older workers may be higher up on the pay scale as well.

  21. Re:Wrong word by AmiMoJo · · Score: 2

    But does one have the right to be informed of the existence of all open job positions?

    That's not the problem, the issue is the pay-per-view model that Facebook uses.

    If you advertise a job on Monster or some other job site you pay for the time it is displayed there. Doesn't matter how many people view it, so there is really no point in them offering to hide it from certain demographics.

    If you advertise a job on Facebook you pay for impressions and click-throughs. So advertising to demographics that you have no intention of hiring costs you money. Of course, if you don't care about the applicant's age there is no problem, but if you do then Facebook offers handy tools to save you some cash.

    --
    const int one = 65536; (Silvermoon, Texture.cs)
    SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  22. Re:Right to be shown job ads? by ausekilis · · Score: 3, Insightful

    Based on this example, if I am looking to hire and using Facebook, then it falls on me to select the appropriate demographics. It isn't Facebooks fault I picked 18-35, so the blame would fall squarely on me.

    Sounds like the blame goes to those listing the jobs, though Facebook might have some work to do regarding clarifying what categories on their platform really mean.

  23. Re:Wrong word by Anonymous Coward · · Score: 4, Informative

    > Firms already target their ads, where do you propose we draw the line?

    Targeting ads isn't necessarily the same as excluding others from viewing them. Your job posting may be viewed by anyone who reads Elle, even if they aren't part of Elle's target demo. Your job posting on Facebook will not be shown to anyone 35+ if you specifically request it only go to 18-34. There is no "flipping through a copy in the waiting room at the dentist's office" equivalent on Facebook. That's where the line is.

  24. Re:Wrong word by Nidi62 · · Score: 3, Insightful

    Kind of hard to apply for a job you don't know exists.....

    Why would Facebook be your goto job-hunting source? It is close to my last choice, right above maybe the help-wanted ads in the old fashioned physical newspaper thing.

    You are looking at this wrong. In this case Facebook isn't a job-hunting source, it is an employee recruitment source. Companies are paying for ads advertising their open positions, and the allegation is that these companies are using Facebook's ad-targeting data to only serve ads to people who are younger and presumably cheaper. It will be interesting to see how the court interprets the anti-discrimination laws in this case, especially if they are able to show in court precisely what criteria was used to determine who to serve the ad to.

    --
    The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
  25. Re: Thought-crimes by Green+Mountain+Bot · · Score: 2

    Now you're getting into motive, not thought crime.

    How is motive not thoughts before or during the act?

    The important distinction though is that until you DID something no crime was done. Having a bad thought is not a crime, performing a "bad" action is.

    Correct - not wanting to hire an older person is not an offense, nor is hiring a young person even though you don't mind hiring an older person. Taking the action of not hiring someone because they are older IS an offense. It's not the thought that is the offense, it's the thought and the action together.

  26. Re:Young, dumb, and naive by Bryansix · · Score: 2

    This is how Circuit City went out of business. They laid off all their higher paid sales people. Those people also happened to account for most of the sales.

  27. Re:Young, dumb, and naive by Rick+Schumann · · Score: 2

    True story: Way back in a previous life, I used to repair coin-op arcade games. I worked for the same guy for years. He was a non-electronics person. In reference to some game PCB that was broken, that I was expressing my doubts as to whether it could be repaired or not, he actually said to me "Can't you just change some chips or something?" like it was all just snap your fingers and it's All Better Now. You can imagine the look I gave him. This is how business people (who are not technical people) think: we make it look easy, they have no idea what it takes to get a job done, so they think it's Not That Hard and we're just sandbagging them. Then some of them get the bright idea that just because someone has a shiny new Bachelors' Degree hanging on their wall, that they Know Everything.

  28. Re:Wrong word by worldthinker · · Score: 2

    The intent is the same. You are impermissibly using a criterion for recruitment. You may not discriminate on the basis of age in hiring.