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80 Percent of IT Decision Makers Say Outdated Tech is Holding Them Back (betanews.com)

A study by analysts Vanson Bourne for self service automation specialist SnapLogic looks at the data priorities and investment plans of IT decision makers, along with what's holding them back from maximizing value. From a report: Among the findings are that 80 percent of those surveyed report that outdated technology holds their organization back from taking advantage of new data-driven opportunities. Also that trust and quality issues slow progress, with only 29 percent of respondents having complete trust in the quality of their organization's data. Nearly three-quarters (74 percent) say they face unprecedented volumes of data but struggle to generate useful insights from it, estimating that they use only about half (51 percent) of the data they collect or generate. What's more, respondents estimate that less than half (48 percent) of all business decisions are based on data.

143 comments

  1. Gut-Based Decisions? by Anonymous Coward · · Score: 1

    What's more, respondents estimate that less than half (48 percent) of all business decisions are based on data.

    So what you are saying, is that over half of all business decisions are based on "gut feelings"?

    1. Re:Gut-Based Decisions? by Cajun+Hell · · Score: 4, Funny

      What's more, respondents estimate that less than half (48 percent) of all business decisions are based on data.

      So what you are saying, is that over half of all business decisions are based on "gut feelings"?

      It's only estimated to be about half, based on their gut feelings. The data tells a different story about how much the data is getting used. I'm trying to make sense of the data but the math is actually kind of hard. But my gut tells me that this data tells me it's about half the decisions.

      I'll revise my estimate as more guts come in.

      --
      "Believe me!" -- Donald Trump
    2. Re:Gut-Based Decisions? by grep+-v+'.*'+* · · Score: 1

      I'm trying to make sense of the data but the math is actually kind of hard.

      BARBIE? Is that you? I'm a fan of your album.

      --
      If the universe is someone's simulation -- does that mean the stars are just stuck pixels?
    3. Re:Gut-Based Decisions? by Anonymous Coward · · Score: 0

      Honestly given how noisy and misleading so-called "data" often is and how luck-dependent the results of any given business decision can be you'd probably be better going with the gut feeling of someone with experience in whatever sector you're in rather than wasting your money on data analysis.

  2. Open the I.T. closet door... by cre1mer · · Score: 1

    A lot of outdated tech sits inside I.T. storage closets to gather dust. Most companies don't have a plan to recycle outdated tech.

    1. Re:Open the I.T. closet door... by geekmux · · Score: 1

      A lot of outdated tech sits inside I.T. storage closets to gather dust. Most companies don't have a plan to recycle outdated tech.

      And how exactly is outdated tech sitting powered off in a storage closet degrading current business and decision making?

      If the answer here was as simple as "recycle", we wouldn't be having this discussion. You're sure as hell not going to fund a proper hardware refresh by recycling old crap for pennies.

    2. Re: Open the I.T. closet door... by Anonymous Coward · · Score: 0

      Look - a squirrel!

    3. Re:Open the I.T. closet door... by cre1mer · · Score: 2

      And how exactly is outdated tech sitting powered off in a storage closet degrading current business and decision making?

      When I did a PC refresh at a local hospital, I cleaned out an I.T. closet in between tickets for six weeks. I reclaimed 600 square feet of usable space, found the floor that no one had seen in eight years, found a $10K plasma TV that was "lost" for seven years, and made the FTE techs look bad because a contractor cleaned up their mess in between tickets.

    4. Re:Open the I.T. closet door... by DontBeAMoran · · Score: 2

      I only weigh 350 pounds

      Only in the U.S.A. ...

      --
      #DeleteFacebook
    5. Re: Open the I.T. closet door... by DontBeAMoran · · Score: 0
      --
      #DeleteFacebook
    6. Re:Open the I.T. closet door... by cre1mer · · Score: 1

      What smell? I shower everyday, put on deodorant and wear Old Spice. :P

    7. Re: Open the I.T. closet door... by cre1mer · · Score: 1

      Rodents in the I.T. closet is bad. I'm talking about the four-legged variety. Two-legged variety you can't do much about.

    8. Re:Open the I.T. closet door... by cre1mer · · Score: 1

      Then he'll remind you to watch his inept videos, which you can do privately and securely here. [ua-video.com]

      The English version of those kind of websites have pornographic ads. According to YouTube, they can't do anything about websites re-hosting their content.

    9. Re:Open the I.T. closet door... by cre1mer · · Score: 1

      The deodorant has no smell. Old Spice keeps the MILFs away.

    10. Re:Open the I.T. closet door... by cre1mer · · Score: 1

      Being overweight in Africa was seen as being wealthly because that person got more food than most people. So the general population in the USA is quite wealthy than the rest of the world.

    11. Re:Open the I.T. closet door... by Anonymous Coward · · Score: 0

      "and sit in a regular chair"

      Sure, that's what they tell you so you don't bore your coworkers to death with how slim you are compared to non-existent 700 pounders on the bus.

      You never wondered what that flatbed from San Francisco Iron and Bridge Works delivered the day you started?

    12. Re:Open the I.T. closet door... by mandark1967 · · Score: 1

      I only weigh 350 pounds

      Only in the U.S.A. ...

      No. I'm pretty certain he weighs that much in whichever country he is in

      --
      Sig Follows: "Suppose you were an idiot. And suppose you were a member of Congress. But I repeat myself." -- Mark Twain
    13. Re:Open the I.T. closet door... by DontBeAMoran · · Score: 1

      Sure, but that doesn't make it healthy.

      --
      #DeleteFacebook
    14. Re:Open the I.T. closet door... by Anonymous Coward · · Score: 0

      "Being overweight in Africa was seen as being wealthly "

      Was? So not anymore? So fuck you and your shitty personality off to Africa!

      "So the general population in the USA is quite wealthy than the rest of the world."

      Your crammar is quite bad than the rest.

    15. Re: Open the I.T. closet door... by Anonymous Coward · · Score: 0

      No, in the scientific literate parts of the world he weights about 160 kilos.

    16. Re:Open the I.T. closet door... by malkavian · · Score: 1

      A truly awesome tech would have grabbed a few FTE techs to lend a hand, passed the glory to them (with an aside to themselves as an also ran).
      That would've got you great karma with the FTEs, a knowing nod from management, and a great chance to network.

    17. Re:Open the I.T. closet door... by sydbarrett74 · · Score: 1

      I've gone retro. I swear by Hai Karate.

      --
      'He who has to break a thing to find out what it is, has left the path of wisdom.' -- Gandalf to Saruman
    18. Re:Open the I.T. closet door... by sydbarrett74 · · Score: 1

      More room for the GILF's.

      --
      'He who has to break a thing to find out what it is, has left the path of wisdom.' -- Gandalf to Saruman
    19. Re:Open the I.T. closet door... by Anonymous Coward · · Score: 0

      " Old Spice keeps the MILFs away."

      Yeah, wouldn't want to get in the way of the goats and kids.

    20. Re:Open the I.T. closet door... by cre1mer · · Score: 1

      Not at that hospital. Everyone hated the IT staff. I've never worked in such a hostile IT environment. I had to tell the nurses that I was a contractor to avoid the abuses that the FTE techs got on a regular basis.

    21. Re:Open the I.T. closet door... by Anonymous Coward · · Score: 0

      Actually the Soloman Islands beat you in the obesity stakes - over there fat people are considered attractive. Of course they also beat you in the diabetes, heart disease and early death stakes, so I'm really not sure what point either of us is trying to make here.

    22. Re: Open the I.T. closet door... by Anonymous Coward · · Score: 0

      "No, in the scientific literate parts of the world he weights about 160 kilos."

      Chris Chris Chris Chris.... We talked about your crammer and taking a breather, remember?

    23. Re:Open the I.T. closet door... by datavirtue · · Score: 1

      Goats?

      --
      I object to power without constructive purpose. --Spock
    24. Re:Open the I.T. closet door... by datavirtue · · Score: 1

      There are actually fat farms in some African countries where they send girls to get fattened up so they are more marketable. The eligible men recoil at the site of a skinny woman apparently. #MeToo

      --
      I object to power without constructive purpose. --Spock
  3. 80 percent of IT Decision Implementers... by Anonymous Coward · · Score: 1

    On the other hand, a similar percentage of IT Decision Implementers recognize the "new data-driven opportunities" as being buzzword cow-pies that entice the MBAs with no technical skills.

  4. Who made the decision to keep the outdated tech? by Anonymous Coward · · Score: 0

    "My ignorance amuses me.."

  5. 80% of IT decision makers by Anonymous Coward · · Score: 0

    Are outdated themselves.

  6. And the other way around by Errol+backfiring · · Score: 5, Insightful

    And 90% of IT Techs Say that Outdated Decision Makers are Holding Them Back. Coincidentally, if you solve that problem the organization gets agile enough to keep up with current standards.

    --
    Nae king! Nae laird! Nae yurrupiean pressedent! We willna be fooled again!
    1. Re:And the other way around by crashumbc · · Score: 1

      So much this, they WANT the data. But don't want to spend the money on ensuring proper processes for capturing said data.

      But the data isn't any good! Duh, GIGO still rules.

    2. Re:And the other way around by Bigbutt · · Score: 4, Interesting

      This is pretty much it. In an organization with 1,200 Unix or Unix peripherals, at my last check 91% of the gear is End of Life in one manner or another (OS and/or Hardware). The business won't prioritize replacements due to spending the time to work on testing new gear vs spending time creating new software. Information security won't step in and require patching for vulnerabilities or upgrading in general and their gear is just as outdated. They have no idea what's in the environment so have no idea if servers are compliant or not. About the only time we can address technical debt is when a product is retired. Even product patches address the patch and not upgrading the environment as that's not prioritized.

      [John]

      --
      Shit better not happen!
    3. Re:And the other way around by DigiShaman · · Score: 1

      Where't he IT "life cycle" department? It's so important, that it warrants it's own division headed by the CIO.

      --
      Life is not for the lazy.
    4. Re:And the other way around by Monster_user · · Score: 1

      Agile enough, IF you have a large enough I.T. staffing budget to cover the number of extra team members needed to manage so many different things changing in such a short time frame.

      It takes time to learn, such as getting certified, on new products and services. While somebody is studying or getting certified on the latest addition to the tech, and supporting the users calling into the call center with learning how to operate the new thingamabob, somebody else has to fill that tech's shoes and support what changed last week.

      Agility is awesome when you're swimming in money and the I.T. budget for it is negligible compared to the benefits in revenue. But for a lot of companies, the cost of being agile could be double the companies profit for an entire year. Whereas the cost of a traditional model goes down over time, until incompatibilities and security issues simply make it impossible to continue to operate. So do you want to spend tens of thousands to millions a year, or spend that same amount once per decade?

    5. Re:And the other way around by antdude · · Score: 1

      John, which organization is this? :P

      --
      Ant(Dude) @ Quality Foraged Links (AQFL.net) & The Ant Farm (antfarm.ma.cx / antfarm.home.dhs.org).
  7. Data driven money machines. by Anonymous Coward · · Score: 0

    "Data driven opportunities" is a euphemism for "we want to sell YOU the customer".

  8. Sky is blue, Water is black by Anonymous Coward · · Score: 0

    Nothing new here. It's been that way in every shop I've ever worked in.

    Part of the problem is so many people generate worthless data to CYA or to prove how much work they do. Then you have worthless managers that encourage it - because they think the same way.

    I don't see this as an IT issue. Its culturally held beliefs from 20-30 years ago before all this new tech existed.

    That said, the new tech is so expensive its really hard to see the value when what we're using now is holding up and working the way it was designed. Just because we want flash new things doesn't mean they are better.

    1. Re:Sky is blue, Water is black by Archangel+Michael · · Score: 4, Informative

      I've been in IT for 40 years, and yes, you're right. Its always been this way, it always will be. But there is a business decision reasoning for a lot of it. Let me break it down for you into three basic categories.

      1) Bleeding edge. Hopping on every new tech that rolls around hoping to catch the top of the first wave. Most of which will die and go away and barely be remembered. The business case for this is agility. The down side is very rarely works out as intended or even tangentially. (Think BlockChain)

      2) Mainstream. Slightly behind Bleeding edge by a couple years. Most of the rough edges have been worn off, and there is enough data to show the tech is actually useful. The business case for this approach is waiting for others to show it will pan out decreases risk. The downside is you might be behind competitors who are in Group 1. (Think: Cloud)

      3) Trailing Edge. Finally on the bandwagon, long after it is established. The business case for this is long term stability and minimal risk. The downside is obvious as competitors have long since adopted tech and has made effective use of it, and the risk of obsolescence as you adopt tech. (Wireless G)

      Unless you're in Group 1, everything you look at will seem like "outdated tech" to some degree.

      Current tech is only related to tech from 20-30 years ago if you view tech as waves of use. If you don't understand what you're looking at, its because you're focusing on what the tech is doing, not its life-cycle. Not saying that is bad, it is just a different perspective (which may work fine). The point being, if you're in the industry long enough, you see technological life-cycles everywhere.

      --
      Agent K: A *person* is smart. People are dumb, stupid, panicky animals, and you know it.
    2. Re:Sky is blue, Water is black by Anonymous Coward · · Score: 0

      No offense, but quite a few of us do not think in those terms, trailing edge for stability might sound nice but when most of us talk about using ancient shit, we mean the fucking serial plotter printer having issues constantly. Not trailing edge, just insanely outdated.

    3. Re:Sky is blue, Water is black by Anonymous Coward · · Score: 0

      Good insight, no doubt.

      That's a large part of what I don't get about MS and the way they are pushing updates. Do we really need a new exchange version every 3 years? Of course not. 2013 is still just as good as 16, and I doubt 19 will be revolutionary, you know, enough to pull the trigger to upgrade (other than staying in current support). Not to mention the insane every 3 month CU that may or may not work.

      So MS is forcing companies to be in category 1 or 2 where category 3 is where they should want to be. And for small MSP's, like where I work, they are killing us with pointless upgrades and migrations. Sure it's nice to have new stuff but exchange 2010 still sends emails just as good as 2019. Server 2012r2 works better than 16 from my experience.

      We're going the wrong direction here....

      And dont tell me security is driving this. Security was shit in 2010 and its still shit now.

       

    4. Re:Sky is blue, Water is black by Monster_user · · Score: 1

      Ancient:
      1. Item is suffering from incompatibilities, and Google search results are either no longer applicable or have disappeared entirely.
      2. Item is more than 1 year old, and isn't trendy.
      3. Item costs more to operate than to replace and retrain staff. So somewhere between 4 years old, and 15 years old.

    5. Re:Sky is blue, Water is black by Monster_user · · Score: 1

      Right there with you. Microsoft has gotten a lot of bad rep for being in category 3, when so many other vendors (Google, Apple, ???) are in Categories 1 & 2. It is sad to see they are caving to pressure and a desire for popularity that they are shifting to category 1.

      Is category 1 really necessary for a compelling business model? Is Google Android having the education market and Apple having the iPod/iPad/iPhone market really that big a threat to Microsoft's profitability as a Category 3 service provider? I guess the insane profits that Apple generates as a category 1/2 with the iPhone is too tempting to pass up.

      Microsoft does have Enterprise LTSB releases of Windows 10 for Category 3 support, so they do acknowledge a need for that level of stability in business.

    6. Re:Sky is blue, Water is black by Bryansix · · Score: 1

      Its not really that expensive. Its just complex. Cloudera Hadoop is free for download. The support is what costs money. If you wanted, you could hire a bunch of green employees straight out of college with CIS degrees and pay the $1500 each to get them all certified with Cloudera. Then just buy two racks worth of commodity servers or buy virtualized space in a cloud environment. All in, you are looking at under a Million Dollars to get an enterprise class big data platform that can store more than a Petabyte of data. The tricky part is the months or years required to start streaming or scooping all the data into the data lake.

    7. Re:Sky is blue, Water is black by Sarten-X · · Score: 1

      I've worked with (and specialized in) "ancient shit", and it's almost invariably just an extreme form of Michael's third case. What was once just a reliable piece of equipment has been part of the enterprise for so long that management has forgotten what it actually does.

      To use your example, it's not just a plotter they see. It's the magical portal that turns designs into tangible drawings. Sure, it could be replaced by a new piece of equipment, but that's a big scary unknown. They'd have to replace the drivers, maybe the print server, certainly some cables... and that's just on the "input" side of the device. Then there's the slightly-different paper weight, ink, line width, gloss, and all the other trivial differences on the "output" side.

      To a system engineer or sysadmin, those differences are minor, and simply open the door to further improvements. To a manager, they're all risks that can't be guaranteed to not disrupt operations. Their business case to keep the old device is that the risks are known, and have long since been mitigated with some well-established workaround procedures.

      --
      You do not have a moral or legal right to do absolutely anything you want.
    8. Re:Sky is blue, Water is black by Talderas · · Score: 1

      Talking about physical technology is a red herring in my opinion. From an IT perspective incompatibility is really a minor issue and while you may need to make the case that new hardware needs to be purchased, it's something that can eventually be done or the company decided they just don't need it. The larger issue is the lack of data literacy with regard to what data is collected, why it is collected, and what segments of that data show. The former is a creeping problem typically with data being collected because of an error in the past and the collection is an attempt to avoid the error repeating. Over time the reasoning for it is forgotten and the data isn't collected as reliably. The second is a problem where people don't see a piece of data as relevant to their processes and don't collect it causing issues for other people. The third is a problem with a larger concern because if you're delivering a segment of your data to a customer, you need to understand why the customer wants that data. If you don't understand that then you may not realize that there are certain constraints that end up put in place in the data you collect, or even your business processes unless you want to risk upsetting and losing the customer.

      At the end of the day you're talking about a business communication issue in many cases. A manager doesn't adequately train his employees on the data being collected or even enforce the collection of it. A department head may get indignant and defensive when another department head complains to him about how the lack of data collection causes his people to have to do more work. It's ugly and protectionism over their various fiefdoms.

      It's really a shame because the larger the company the larger their data set and when you have a larger data set it becomes possible to leverage that data to identify inefficiencies that can be improved as a cost savings measure. But alas, GIGO rules the day.

      --
      "Lack of speed can be overcome. In the worst case by patience." --Znork
  9. What's holding them back is dumb Directors by brucekeller · · Score: 2

    That get totally sold on the Cloud, instead of getting a decent infrastructure in place. I've worked at a few places with horrid CRM / Salesforce integration because they'll buy the software and then implement it with cheap coders from India / the Philippines. At the current company I'm at, we had a much better implementation of HPNA and now because of "cost savings" and other factors, like probably some executive being treated to a strip club, we are switching to NCM, which has a Java based front end, lol. Instead of going through putty and figuring things out within a minute, you have to spend a good 3-4 minutes at least going through that clunky piece of crap.

  10. It's called a Business Analyst by Anonymous Coward · · Score: 0

    Companies rely on business-stupid people to drive IT. This isn't just in IT, but IT people nowadays don't know anything about the business they are supposed to generate useful information for from all the data they have stored over the years. Back in the day a business analyst was also a programmer and knew the business well. They figured out ways to do things. They worked for a company for 10+ years and most of them have retired out now. Nobody wants a technical BA, or can really even have one any more, because everything is too damned complicated. IT doesn't need new technology, they need an old outdated way of doing things. Like an AS/400 with a bunch of dumb terminals to run a manufacturing company. "Old" tech to solve problems created by new tech.

  11. Some outdated tech... by Anonymous Coward · · Score: 0

    ... is only as out dated as the people working on it. I've taken older systems and set them up to run newer data imports and exports without problems. Granted not all older systems are easily modified but I wonder how many of those old outdated systems are just people wanting the latest and greatest instead of working older bug free tech?

  12. New tech holds us back too by Anonymous Coward · · Score: 0

    We don't want telemetry and forced updating Windows 10 and we don't want Portless Macs either. Windows 7 will be staying here after January 14 2020 on my computers.

    1. Re:New tech holds us back too by geekmux · · Score: 1

      We don't want telemetry and forced updating Windows 10 and we don't want Portless Macs either. Windows 7 will be staying here after January 14 2020 on my computers.

      I can understand Win10 bullshit and disagree with Apples move to portless designs, but how exactly is a portless Mac preventing you from adopting it? You've justified spending $3K+ on Apple hardware and OSX, but you can't justify another $200 for any I/O adapters that may be needed?

  13. Someone Else's Fault by Jaime2 · · Score: 4, Insightful

    80 percent of IT decision makers say they're ineffective because of someone else's choice, not theirs.

    We had the technology to handle terabyte size databases twenty years ago. Data warehouses aren't new. Columnstores and NoSQL don't make data analysis any easier. So, I don't see "outdated tech" being a very good excuse for stupidity like "less than half (48 percent) of all business decisions are based on data". This looks like nothing other than a cheap ad for the company mentioned in the article.

    1. Re:Someone Else's Fault by EvilSS · · Score: 1

      Yea what it usually, really, boils down to is cost. I worked for a company (large consumer product company) that had been doing this type of stuff for decades. But they spent massive amounts on money on the required hardware, software, and most importantly analysts and developers who could turn all that data into something useful. And it worked, spectacularly. They could track sales of their products at the store level in near-real time and adjust stocking, marketing, plano's, etc on the fly. It's a big part of what made them the dominate company in their industry. Hell they were predicting moves their competitors would be making before they themselves even knew. It was crazy. But it required a huge investment in not only technology but people. And who wants to invest in employees anymore?

      I think what a lot of these respondents really want is some off-the-shelf solution costing them 1/10 the price in assets and people to do the same thing, and that's not happening.

      --
      I browse on +1 so AC's need not respond, I won't see it.
    2. Re:Someone Else's Fault by Anonymous Coward · · Score: 0

      It is not just cost. I've seen decision makers spending millions of dollars of writing software that is useless. When with half the money they could have rewritten their whole system. Part of the problem is incompetent architects.

      Lets say you have 2 architects, both do the exactly same functionality as a project.
      - Architect A hires 100 people, they spend 10 years writing the software and spend 200 million doing so.
      - Architect B hires 5 people, they spend 2 years writing the software and spend 2 million doing so.

      If you search for an architect to do a big rewrite, do you hire architect A who has experience from big projects, of B, who has only done small projects. The problem is, you have no way of knowing how good someone is, unless you interview them, and if you are not as good or better than a good architect, how do you know when you see one?

    3. Re:Someone Else's Fault by Anonymous Coward · · Score: 0

      They want it customized explicitly for their company and needs straight out of the box.

    4. Re:Someone Else's Fault by Cederic · · Score: 2

      Talk to them about outcomes. Ask they how they personally contributed to those outcomes. Hand them a whiteboard pen and invite them to draw a picture.

      Never hire an architect that can't draw a picture.

    5. Re:Someone Else's Fault by Anonymous Coward · · Score: 0

      This too is part of the problem. "We want innovation in our core specialty, our value-add to the market. And we want it cheap, fast, and high quality, direct and vanilla from the ISV!"

      Those attributes simply don't go together, sorry. If you are dealing with your organization's "secret sauce" that enables you to win and keep business, how on Earth do you expect a software vendor to have built that, perfectly, for you?

      Generic solutions are for generic problems. You want innovation in your core competency? Do it yourself because no one is going to do it for you. And if they do then you just found your most dangerous competitor.

  14. I see the opposite problem by imidan · · Score: 5, Insightful

    In my previous job, we had no problem with outdated technology holding us back. In fact, we leased server hardware and had it replaced at the recommended interval, we had a petabyte disk array, virtualization, and even a mobile telepresence device (not heavily used). We had plenty of tech. What the bosses wouldn't do is hire more people. They were convinced that the solution to any problem was throwing more gigahertz and terabytes at it. But the hard problems we needed to address weren't technological in nature, they were human problems. Last I heard, the department was crumbling and their software solution retired in shambles. But people are expensive, and you have to keep paying them to keep them.

    In the place I work now, they've been collecting client usage data for 10 years, but they've never organized or analyzed it. That's what I'm doing there, but again, the barrier to this wasn't technological in nature, it was just that it was never anyone's job to do it.

    1. Re:I see the opposite problem by Anonymous Coward · · Score: 0

      You're experience is likely more normal than "out-dated tech holding us back". Remember, they asked "Decision Makers" and as far as I can tell didn't define "Out-Dated". Likely the respondents were all assistant managers who want to blame IT because they're still using Windows 7 with Office 2013.

    2. Re:I see the opposite problem by Cederic · · Score: 1

      Out-dated doesn't necessarily mean 'legacy', 'out of support' or 'old'.

      A brand new system on shiny new hardware can use out-dated technologies, and that can prevent it supporting the business agility and data led decisioning that senior managers are demanding.

      Whether they know what they're asking for, whether they're willing to pay for it and the chances of them actually using it properly are a whole raft of other conversations.

    3. Re: I see the opposite problem by Monster_user · · Score: 1

      It is worth it to mention that business agility likely is best supported by recent, but stable platforms which can be adapted to the business' needs. A stable foundation, not a an earthquake of updates and revisions and breakages and downtime.

      Bleeding edge or constantly updated platforms such as Windows 10 Current Branch are not likely to offer a stable base to manipulate data views in an agile manner. Its more productive to troubleshoot and experiment with applications instead of the underlying OS. In an ideal world you would only upgrade the OS when there is a quantifiable increase in agility from a more recent platform.

      Note: When I think of agility in I.T., it is not the same as agility in business. Agility in I.T. is a dream, though one that keeps getting closer to reality between Docker apps, app containers, virtual environments, etc. Agility in I.T means that swiching between vendors, Apple Macintosh and Microsoft Windows, Microsoft Office and Google Docs, VMWare and Nutanix, Intel/x86 and ARM, etc. are so quick, easy, and cost-effective that nobody worries about service interruptions or downtime. It means users can run any trending application to modify the data without having to involve I.T., or it is so simple that the vendor doesn't have anything to create certifications for.

  15. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  16. Sounds like an advert by theshowmecanuck · · Score: 4, Insightful

    This looks like an advertisement masquerading as "news".

    --
    -- I ignore anonymous replies to my comments and postings.
    1. Re:Sounds like an advert by AlanBDee · · Score: 1

      Yep, the study was paid for by Snaplogic who conveniently sells solutions to this problem. I've not dealt with Snaplogic at all so I can't really weigh an opinion; but I usually assume that the bigger the marketing department the bigger pile of shit they're compensating for. Good products sell themselves; just ask Linus.

      It's also been my experience that if your quick to jump into the "new shiny" stuff then that same new shiny stuff from last year is now "outdated". There's value is slowly adapting new technologies to make sure the technology is going to stick around and not be a fad.

    2. Re:Sounds like an advert by Anonymous Coward · · Score: 0

      No, an advert would be "80 Percent Off IT Decision Makers Saying Outdated Tech is Holding Them Back". i mean, I still would not take them even with the 80% discount. It's not the date of your tech, it's what you do with it.

  17. WTF by Anonymous Coward · · Score: 0

    is a "self service automation specialist"?

    1. Re:WTF by Anonymous Coward · · Score: 0

      Me, most nights. :(

    2. Re:WTF by toadlife · · Score: 1

      Someone whose specialty is killing jobs.

      --
      I don't always use unix-like operating systems; but when I do, I prefer FreeBSD.
  18. AI by 110010001000 · · Score: 1

    I agree. If my organization had access to AI deep learning systems we would be much farther ahead.

  19. No Budget = Outdated Tech by Thyamine · · Score: 2

    Most of the time, the problem is there is no budget set aside for the new tech. Or for the staff training to use new tech. Or to spend on a vendor/partner/consultant to help determine what new tech to use. So isn't that the real issue? If you had the money, you would solve the problem.

    --
    I will shred my adversaries. Pull their eyes out just enough to turn them towards their mewing, mutilated faces. Illyria
    1. Re:No Budget = Outdated Tech by fish_in_the_c · · Score: 1

      no budget is called poor planning or poor management unless your company is going broke.

      --
      âoeTolerance applies only to persons, but never to truth. Intolerance applies only to truth, but never to persons.
    2. Re:No Budget = Outdated Tech by aaarrrgggh · · Score: 1

      I think the emphasis is as much on not being able to *find* a vendor/partner/consultant to provide good advice and *consultation* on what technology they should be using. We had an expensive, highly regarded consultant update our systems to accommodate two offices which needed simultaneous read-write access to ~3TB of data with change rates of about 2GB/hour, with a 100Mb site-to-site VPN with 10ms latency.

      His initial solution was to use FreeNAS and rsync to achieve this, but ended up "needing" to use WIndows with DFS-R since he "found out" that rsync is single-direction. The server host he specified was so grossly under-spec'd that it has taken up so many resources to fix his mistakes that other more strategic efforts have been put off for nearly three years.

      We have known about the next things that we need to deploy for a while to meet our customers (and employee's) needs, but when you are playing catch-up it becomes impossible-- no amount of resources can improve the situation fast enough and with low enough business impact.

      Now, if we could just shut down for a month and everybody takes a vacation, clients stop emailing... then we would be fine...

    3. Re:No Budget = Outdated Tech by Anonymous Coward · · Score: 0

      Most of the time, the problem is there is no budget set aside for the new tech. Or for the staff training to use new tech. Or to spend on a vendor/partner/consultant to help determine what new tech to use. So isn't that the real issue? If you had the money, you would solve the problem.

      Then they aren't really decision makers. they're just cogs like line managers team leads, or project managers.

    4. Re:No Budget = Outdated Tech by datavirtue · · Score: 1

      Nearly everyone is in maintenance mode. Getting into new tech requires dedicating people to that cause--pulling them off maintenance. Instead they leave people in maintenance mode, get a hair up their ass, demand new tech, buy it, and saddle the people doing maintenance with implementation. Throw in architecture-by-politics and you have shit. In this environment the only way to throw off tech debt is to slap the new shit into new projects because they get the budget. Legacy is a nightmare that typically consumes the best, most senior engineers while demanding that they get the new stuff rolled out at the same time. windows shop with no automation on .NET/SQL Server....new project is open source central on .NET Core, SQL Server , Cassandra, RabbitMQ, Redis on Linux. None of the good engineers had any time to vet out the tech and architect it--the developers just threw it over the wall. Have fun.

      --
      I object to power without constructive purpose. --Spock
    5. Re:No Budget = Outdated Tech by datavirtue · · Score: 1

      None of the consulting shops have serious new-tech capabilities. They just throw around buzzwords and send someone who is supposed to figure it out on the fly. I fault IT managers for expecting to buy solutions without establishing a clear process that involves the FTE engineers. They think they can buy a solution and that it will just work because they sent someone money and "requirements.' The FTE feel shafted and steer clear of the projects so they can avoid the blame and tarnish when it all goes wrong.

      --
      I object to power without constructive purpose. --Spock
  20. Re:Who made the decision to keep the outdated tech by geekmux · · Score: 1

    "My ignorance amuses me.."

    Based on how many companies seem to enjoy ignorantly building an IT hardware refresh cycle based on hardware failure, I'd say it's more like a "pleasurable torment"...

  21. LOL ... by Anonymous Coward · · Score: 0

    What's more, respondents estimate that less than half (48 percent) of all business decisions are based on data.

    Which comes as no surprise to most of us, because we've all been pretty sure management just makes shit up as they go.

    You could probably replace the average CEO with a magic 8-ball and get the same results.

    1. Re:LOL ... by fish_in_the_c · · Score: 1

      wow 48% huh? I never would have thought it was that high.

      --
      âoeTolerance applies only to persons, but never to truth. Intolerance applies only to truth, but never to persons.
  22. Data-driven opportunities by Anonymous Coward · · Score: 0

    Outdated tech is keeping companies from selling our data to anyone with a pulse? Hooray for outdated tech!

  23. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  24. Hahah .. more like... by Anonymous Coward · · Score: 0

    ... more like 80% of IT decision makers want more money to spend to justify their existence.

    IT is the bureaucracy from hell, worse than the DMV and the VA combined.

  25. The tech isn't the problem by Anonymous Coward · · Score: 0

    I'm pretty sure this is a PEBKAC-type problem.

    It's not "outdated tech" that's holding you back. It's your inability to replace it with something more flexible. In other words, you did done get yourself locked-in by your vendor or the crud in your own head.

    1. Re:The tech isn't the problem by Moryath · · Score: 4, Insightful
      PEBKAC explains most of these "IT Decision Makers" though. Rarely, if ever, is the "decision maker" technologically literate.

      I did some contract IT for a construction company once. They had FOUR different "VPN Solutions". Two hardware ones on differing routers, two software ones that they'd decided to kludge together from "free to home user" alternatives like Hamachi.

      The initial thing they were bitching about was that Hamachi had dropped the "free" option down to 5 computers max and several employees got frozen out. They wanted it "fixed", didn't want to hear that commercial use totally violated the "free account" terms of service and that Hamachi wasn't likely to change it without them paying money, and had lost all the documentation for either of their hardware solutions.

      The "server" running an old NT4 domain? Oh yeah. Ancient as hell, looking to die any day, but the CEO didn't want to buy anything new or pay anyone to migrate it because "I spent good money on that and it was just fine when I got it and it still works."

      I wasn't the first person to wind up just doing the duct tape repairs and I probably won't be the last. When I left, I wasn't even told they were firing me for a month (in which time they brought in a guy who was "tech savvy" to a site manager position, then threw a bunch of IT work at him and he quit, then they hired a second guy and did the same but he stayed, I guess). Three of their employees emailed me a couple month later asking me to come in to fix things for them because (a) "new tech guy" was never in the office and (b) they'd never been told I didn't do contract work for the company any more. I just emailed them back, told them I didn't do contract IT for the company more and that all my documentation had been returned to the CEO, sorry.

      This is basically the same way virtually every "small business" winds up running, though. The people who make the pocketbook decisions (a) are technologically illiterate, (b) think that everything now is "free" or "cheap and easy with no maintenance" thanks to marketing drones and FOSS evangelists who go way the fuck too far overpromising, and (c) don't want to hear the words "preventative maintenance" or even "maintenance", ever.

    2. Re:The tech isn't the problem by Anonymous Coward · · Score: 0

      I did some contract IT for a construction company once. They had FOUR different "VPN Solutions". Two hardware ones on differing routers, two software ones that they'd decided to kludge together from "free to home user" alternatives like Hamachi.

      The initial thing they were bitching about was that Hamachi had dropped the "free" option down to 5 computers max and several employees got frozen out. They wanted it "fixed", didn't want to hear that commercial use totally violated the "free account" terms of service and that Hamachi wasn't likely to change it without them paying money, and had lost all the documentation for either of their hardware solutions.

      The situation you describe specifically does sound like a nightmare, with those four VPN solutions likely all unmaintained and becoming dangerous. No argument there.

      I was just wondering about your thinking on multiple (more than one) VPN solutions in general?
      I'm mainly asking as I have had similar in the past, with what I thought and think is good reason, but I'm also doing IT for a small company so am curious if I'm doing wrong in your eyes.
      I hate being wrong, yet your description seems to apply perfectly to me, which is quite scary.

      When I started 10 years ago there was a single VPN, a Cisco ASA with older IPSec client. And yes, out of maintenance. The Cisco VPN client was listed and claimed as EOL. It ran on 32 bit WinXP only, Cisco did release another version, two minor numbers up I recall, which had both 32/64 bit and claimed Visa/7 support. In reality it only worked on 7 Pro and above, not 7 Home which many of our users had. It also didn't work if IPv6 was left enabled in the stack, which it was by default.

      So I went looking for another solution. I went with Adito a fork of SSL Explorer.
      All web based, open source, could access file shares and internal websites fine, and with a java based client could provide remote desktop. The end user needed nothing more than a web browser with Java. This was plenty good for 99% of our users and worked pretty amazingly.
      As the ASA was one of our active firewall devices I didn't intend for it to go away anytime soon, so figured why not keep the VPN server enabled for the people it worked fine with?

      Adito was later purchased by Barracuda Networks, and future releases licensed closed-source and only as an 'app' on their hardware devices.
      This was also about the time the huge rise in Java (and flash) based attacks on XP was starting to be a problem.
      Browsers began limiting and soon blocking Java/Flash without hoops and tricks and it just wasn't worth the risk of being a requirement anymore.

      Adito was shutdown and retired. OpenVPN was deployed as a replacement.
      Later when the aging ASA needed replaced, we went with another router manufacturer and their included IPsec client, but not retiring OpenVPN.

      That's where we still stand today.

      So while we never have had more than two at any given time, I've experienced enough stupid quirky problems with a single solution to have decided long ago it is far better to keep at least two VPN solutions that are different in method and ideally manufacturer.

      I'd hope it went without saying, and perhaps I'd be wrong there, but I've always kept all of our Internet facing services up-to-date and patched with the heaviest restrictions in the firewall to them, as well as segmented as best as I could similar to a DMZ but not really.
      The RDP port allow rule to our desktop VLAN could be plenty bad if exploited right, but blocking out RDP sort of kills the purpose of having a VPN. A VPN client system couldn't directly reach our other VLANs including servers, and only select ports into the desktop VLAN.
      But that's just a speed bump to an attacker, who if they came into the system the same as a user (through a desktop) could do plenty of damage.

      Is there anything generally or particularly wrong with multiple VPN systems like this?
      Or were you speaking less about the number o

    3. Re:The tech isn't the problem by Moryath · · Score: 3, Insightful
      The biggest thing was that NONE of their infrastructure was documented when I came in. I would literally find out that something existed if and only if someone reported a problem with it. I found out about the two hardware solutions from a user's laptop when they answered the question of which VPN application they were using was responded to with "this Hamachi thing, I forgot the passwords for the other two and the guy who set them up left."

      Both of the "routers" for the building were in the ceiling. I wasn't allowed to pop my head up above the tiles to work out more than I could find out about them by going into their web control panels. Unfortunately whoever set THOSE up had actually been diligent and changed the factory default passwords...

      The CEO didn't want to spend the money and get billed the hours it would have taken for me to factory-reset things, set them back up properly and document it all so that whoever came next would have the documents on how things were done. His attitude over and over was "just fix what needs fixing, I don't care as long as they can work."

      From what you're describing it sounds like there are good reasons for your VPN overlaps, such as transitioning out a legacy / discontinued system. The issue I was describing was what you get when you've got the standard issue small business though:

      - kludges deployed on the cheap and/or downright "free by violating license terms" by less than scrupulous people

      - completely undocumented setups that haven't been maintained at all and got hooked into each other, sometimes even not by the IT person (there was a "wireless network" in one half of the building that was literally running off of a USB antenna from one user's desktop. I found out about it when they went on vacation and someone complained that "the wireless is down" because they'd shut off their desktop before leaving).

      - Stuff that had been set up by the CEO's "oh but he's a really tech savvy kid, he could probably teach you a few things" nephew. I met the kid once. Nice enough but no, he wasn't "tech savvy" - he was the sort of dope who would plug in an off the shelf wireless AP and leave the SSID and password on factory default, then tell his uncle it was working perfectly. And don't you DARE try to tell the CEO his precious nephew hadn't set something up correctly or securely...

      Oh and just to add insult to injury: their password scheme was nonsensical. The CEO insisted that everyone's password be their two initials, a dash, and then the company name. So that he "could check into any account if he needed to." He also had a bad habit of firing people without warning and not-on-good-terms, while not remembering to let his IT person know when someone was fired and to disable their account. Little good though that would probably do since everyone instantly understood the password "system"...

    4. Re:The tech isn't the problem by Anonymous Coward · · Score: 0

      IO maintain IT in a very large organization and need multiple millions of dollars to maintain the not not a small business equipment. Because of budget cuts, I cannot spend a cent. It is not a small business problem.

  26. They're the decision makers by jader3rd · · Score: 3, Informative

    If the decision makers are feeling that way, they should make the decision to replace the outdated tech.

  27. Is the new tech any better? by jbmartin6 · · Score: 2

    I'm not sure I agree that sticking with working systems and a known set of shortcomings is necessarily worse than trying to implement newer systems that don't have any measurable quality advantage and introduce a unknown set of shortcomings that you get to find out the hard way.

    --
    This posting is provided 'AS IS' without warranty of any kind, implied or otherwise.
    1. Re:Is the new tech any better? by swb · · Score: 1

      You're absolutely right, but I think you can get at some of the root causes here being IT vendors abandoning products before their useful life has ended as a means of ginning up new sales, new support contracts and new licensing, inevitably for higher prices and less value. The churn wheel seems to turn faster than ever.

      And then you have vendors like VMware who have in some ways exhausted the market for their primary product. Nearly everyone who can remotely justify virtualization (which right now is down to 1-2 server SMBs) already has it. So now they push more ancillary products like vSAN and NSX (please, stop calling me about it) in order to keep growth positive. Tried to talk to them about Horizon View and they almost immediately went into a spiel about how important it was to use vSAN and NSX in any deployment even though they aren't technical requirements. I'm sure they will become requirements eventually.

      So I can kind of see how IT decision makers feel like they are being hindered by old tech, and maybe they even are when new system X isn't compatible with existing server version Y until it is upgraded and there isn't any acceptable budgeting that adds capabilities and deal with premature upgrade cycles forced by vendors.

      It's probably all part of a larger coercive push to move everything into rented cloud tenancy.

    2. Re:Is the new tech any better? by Anonymous Coward · · Score: 0

      Forced obsolescence is a huge problem.

      What I see, working in government, is that we're constantly pushed to do new stuff that doesn't work and won't be supported two or three years out. decision makers go out of their way to find systems that work really well with virtually no maintenance and "modernize" them because reasons. These fools hire an army of Indians spouting the latest buzzwords to develop replacements that are lucky to do half as much at five times the cost. By the time they've squandered two to five years on this rewrite, the original buzzwords are outdated, and the fools repeat the cycle because "outdated tech is holding us back." Every rewrite is less functional and more expensive but the data is so mangled you can't go back to the old solution so you're stuck on this treadmill.

      I can't stand it. Everywhere that I look, they all want MVC the framework even though no place I've worked/interviewed actually knew how to use MVC the pattern and as a result developed nothing but mountains of fragile featureless shit on MVC the framework. Before that it was WebForms. God help you if you know the classic ASP/PHP model and don't even get me started on desktop applications. I figure half of a developers time these days is squandered trying to force JavaScript/CSS to do things Win32 did fine 25 years ago. The other half is learning whatever retarded JavaScript framework some hipster, who likes to say "dur hur, don't reeeeeeinvent tha wheel!1," crapped out an hour ago, because that admonition only applied to _other_ people.

      I like to imagine that promoting from within development teams (instead of random non-IT managers off the street) would slow that down but sadly I know better...

    3. Re: Is the new tech any better? by Anonymous Coward · · Score: 0

      You. I like you.

    4. Re:Is the new tech any better? by datavirtue · · Score: 1

      "I figure half of a developers time these days is squandered trying to force JavaScript/CSS to do things Win32 did fine 25 years ago."

      Yes.

      I strayed from corp development because of this. Only recently have I become excited about development again as true cross-platform has become a reality. I can build an app in Xamarin.Forms and deploy it everywhere without a bunch of drama or worrying about cramming client functionality into a browser.

      --
      I object to power without constructive purpose. --Spock
  28. Vendor support hasgone to hell by Anonymous Coward · · Score: 0

    You know what holds us back? Vendor support, even major enterprise class vendors, has gone to complete hell. Why are we paying bucketloads of money for top-tier level support contracts when what we are getting is next to useless?

    1. Re:Vendor support hasgone to hell by datavirtue · · Score: 1

      Hey...an "engineer" answers the phone/email. What more do you expect? They know you can't back out of the multi-million dollar fiasco now.

      --
      I object to power without constructive purpose. --Spock
  29. Local maximums = global minimums by sjbe · · Score: 2

    A study by analysts Vanson Bourne for self service automation specialist SnapLogic looks at the data priorities and investment plans of IT decision makers, along with what's holding them back from maximizing value.

    Maximizing IT value or maximizing company value? Those are not necessarily the same thing. Just because you invest heavily in IT does not necessarily mean that those investments will equate to an improvement on the bottom line of the company. It might but it's not a given. There is an old maxim that local maximums often make for global minimums. Having the most efficient IT in the world doesn't matter if the rest of the company operations suffer as a result.

    We have to remember that IT is a cost. It is a (very important) tool. It is a means to an end and not an end itself. You invest in IT when it will permit the company to be more profitable. If the cost of upgrading the IT to maximum efficiency exceeds the profits enabled by that upgrade then you don't do it unless there is a strategic imperative forcing you to. And to be fair it's not always clear what the impact of an IT upgrade will be. I've seen them be hugely beneficial but I've also seen them bankrupt companies and of course lots of cases of it having little to no change.

    If you want to upgrade the IT in a company the challenge is to make a case for how it will provide an ROI which is ultimately what most business owners actually care about.

  30. Innovation requires risk by DidgetMaster · · Score: 1

    Companies are risk averse. That can be a good thing, but taken to extreme it holds them back. There are lots of little startups out there with innovative solutions to real problems. I am building a new kind of data management system and finding early adopters feels like trying to find life on Mars. Everyone wants someone else to take all the risks. They want someone else to test it; to give feedback on features; to devote resources to make the product better. Yet these same companies complain that the only solutions out there are expensive walled gardens when they have only themselves to blame for fewer options.

  31. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion

  32. The real problem is poor planning by fish_in_the_c · · Score: 2

    So you have outdated 'tech/software' 'holding you back'?

    Can you show me the plan you made when you installed said tech and software for it's maintenance / convalescence? Including expected budget for upgrades and replacements in a reasonable and timely fashion?
      Did you ensure you would be able to migrate all important data from that proprietary vendor format to whatever the new best thing would be to avoid vendor lock in?
    Do you have everything sufficiently documented so that someone else can take over when your expert retires? Did you spend the money and time to do these things right?

    NO? That sounds like a MANAGEMENT problem. Would you have done that with little planning with any other kind of company resource? Company vehicles? Buildings? .... hmm... no?

    --
    âoeTolerance applies only to persons, but never to truth. Intolerance applies only to truth, but never to persons.
  33. Comment removed by account_deleted · · Score: 1

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  34. Comment removed by account_deleted · · Score: 1

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  35. Comment removed by account_deleted · · Score: 1

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  36. If Only! by Anonymous Coward · · Score: 1

    If only there were a way for "IT decision makers" to somehow change this situation!

    So sad, that dated IT technology is holding them back. You know, perhaps some kind of decision could be made, by, I dunno, some sort of IT management type.

    Yes, I know that there is a bit more to it than just an aspiration for better technology. Budgets, upper management, I know the whole drill. It's still a bit too rich for me, that IT decision makers are decrying what is, in effect, a failure to decide or act to change that situation.

    Seriously, who else would we hold responsible for this situation? When you get past the inside baseball of corporate politics, the buck stops with those "decision makers". The situation is the way it is because of the actions, or non-actions, of those very decision makers, when viewing them collectively.

  37. Not *outdated tech* by ilsaloving · · Score: 4, Informative

    Blah blah blah old tech bad blah blah blah new tech good blah blah blah. Oh look, a company that sells a SAAS service says that old tech is bad and new tech is good!

    This is such a pathetic self-serving refrain and I am SO sick of hearing it.

    "Old" tech does *not* hold you back. Generally speaking, it never has, and it never will.

    What *will* hold you back? Poor management will hold you back. Badly implemented technology that leaves you with a big pile of technical debt will hold you back. Hiring people based on buzzword bingo will hold you back.

    I know companies who, for example, went all in on Hadoop because it was "new" and "cool" and "let you slice and dice massive amounts of data data with ease". (Their entire dataset was less than 1TB) Less than a year later, and the entire effort has been discarded because the effort required just to maintain the thing was overwhelming compared to the value they were actually getting out of it. They were able to accomplish what they wanted with much less effort using a single simple instance of SQL Server.

    The current culture of treating with disdain anything older than 6 months has to be one of the most profoundly idiotic notions to have ever come out of the computer industry. We have become fans of reinventing the wheel over and over, without so much as once thinking about whether there is even a benefit to the effort.

    It's one thing to introduce a new technology for realistic, practical reasons, such as you simply don't have the manpower to implement said thing with what you already have. But do NOT just spew junk self-serving surveys that blanket says "you gotta throw out what you got and get this new shiny" because that's a lie and you know it.

    1. Re:Not *outdated tech* by argStyopa · · Score: 1

      Just because the innovation timecycle is now measured in months doesn't necessarily mean that companies necessarily NEED to keep up with it.

      I can't think of a dumber idea operationally or economically than to switch to something new on a corporate scale simply because of the novelty.

      --
      -Styopa
    2. Re:Not *outdated tech* by Anonymous Coward · · Score: 0

      Corporations sell things. The IT platforms are there to provide services to the business to facilitate that. Service providers are full of shit, and are only looking to sell rental machines and software to get you stuck into their ecosphere.

    3. Re:Not *outdated tech* by grep+-v+'.*'+* · · Score: 1

      The current culture of treating with disdain anything older than 6 months.... We have become fans of reinventing the wheel over and over, without so much as once thinking about whether there is even a benefit to the effort.

      But if I'm going to have to learn anything, I might as well learn something new. Besides, we learn from our mistakes so the new shiny won't have any of the old crud. Any if I'm one of the first on the bandwagon, it looks great for me -- look how smart I am! I can program in Z, which is guaranteed to be 23 time BETTER than C!

      --
      If the universe is someone's simulation -- does that mean the stars are just stuck pixels?
    4. Re:Not *outdated tech* by datavirtue · · Score: 1

      The Hadoop thing happened to me because management was convinced that it was the way to go (met someone on a plane). I didn't complain because it is/was the hot tech at the time and all the job postings are for the Hadoop ecosystem. I had been trying to get buy-in for about two years on building out an analytics solution so I treated this as a victory despite the overkill solution.

      Perfect storm of wasted time and money. Could have easily implemented it with current tech and assets without spending an extra dime. Nope, Hadoop in the cloud to the tune of $40k per month.

      --
      I object to power without constructive purpose. --Spock
    5. Re:Not *outdated tech* by datavirtue · · Score: 1

      Some companies went so far as to roll their own Hadoop deployment on commodity hardware and storage. Fuck that.

      --
      I object to power without constructive purpose. --Spock
    6. Re:Not *outdated tech* by datavirtue · · Score: 1

      Can't help it. Our CIO was adamant that we would use the cloud when it made sense to do so. He got overruled by the COO and CEO who demanded CLOUD! So now we roll out shit on expensive cloud VMs. Yawn. It was useless trying to explain that we need our apps to be 12 factor before we can realistically make use of this shit--aside from just spinning up VMs. Clueless.

      --
      I object to power without constructive purpose. --Spock
    7. Re:Not *outdated tech* by ilsaloving · · Score: 1

      Some companies went so far as to roll their own Hadoop deployment on commodity hardware and storage

      We tried doing it from scratch as a learning exercise while building up expertise. Our conclusion?

      Don't.

  38. Yes, it's very much in vogue to.... by Anonymous Coward · · Score: 0

    ... blame current conditions on the past.

    Of course, you could always do what the US president does when he blames past presidents for current conditions, which is to make things so unequivocally worse that there's not really anyplace to go but up from there. That any improvement which might be had may not make up for how much worse it was made in interim is beside the point.

  39. It is really too bad by bravecanadian · · Score: 2

    That the IT decision makers are generally:

    a) beancounters who create this technological debt out of ignorance and generally against the recommendations of their subject matter experts.

    or

    b) IT people who are knowledgeable enough to avoid this problem, but not powerful enough in the organization to follow through because of the beancounters above them.

    1. Re:It is really too bad by datavirtue · · Score: 1

      I once worked for a company where IT was partnered and friends with the bean counters. We had rational conversations and were able to really clean up our technology platform and create an atmosphere of innovation. Then we got acquired. Parent company tech is a fucking mess and they demand we now adhere to their standards.

      --
      I object to power without constructive purpose. --Spock
  40. Datasources by Anonymous Coward · · Score: 0

    None are quite as accurate or valuable as listening to the damn underlings. It's too bad there aren't big conferences or linkedin buzzword bingo surrounding listening to underlings like there are for "big data".

    1. Re:Datasources by datavirtue · · Score: 1

      This actually happened in manufacturing during the 80's since we were getting our asses handed to us by the Japanese. The Japanese learned that you have to get constant feedback from engineers on the ground and so this philosophy spread to American companies for a while (until they started getting torn apart and sent over seas). Not sure what the buzz-lingo-word for it was.

      --
      I object to power without constructive purpose. --Spock
  41. Bullshit buzzwords and advertising. by HeckRuler · · Score: 1

    A study by analysts Vanson Bourne for self service automation specialist SnapLogic looks at the data priorities and investment plans of IT decision makers, along with what's holding them back from giving money to SnapLogic.

    "Data driven" is a buzzword. It's synonymous with "not bullshit". People have been making "data driven" decisions forever.

    Among the findings are that 80 percent of those surveyed report that outdated technology holds their organization back from taking advantage of new data-driven opportunities.

    ie, buy SnapLogic. SHOCKING!

    Also that trust and quality issues slow progress, with only 29 percent of respondents having complete trust in the quality of their organization's data.

    Those 29% are idiots then. Complete trust? WTF are they smoking? But this is just a bullshit poll where some people picked a number 1-5.

    Nearly three-quarters (74 percent) say they face unprecedented volumes of data but struggle to generate useful insights from it,

    ie, the data-driven crazy is mostly bullshit.

    Woooo! We have a ton of data! ....now what fucking good is it?

    estimating that they use only about half (51 percent) of the data they collect or generate.

    That's... actually just fine. No real shocker that the people harvesting data errored on the side of being overzealous. I mean really, what are you supposed to do with the weight of the sysadmins purchasing your routers? Are you trying to find a link between heart-attacks and your customer base? No, you're trying to sell more routers.

    What's more, respondents estimate that less than half (48 percent) of all business decisions are based on data.

    With 25% being based on common sense, 25% being based on what they've always done in the past, and 2% being decided by darts.

  42. Maximizing Value? by Zorro · · Score: 1

    More like winning Buzzword Bingo.

    Like putting everything "In The Cloud!"

    Why?

    Just because it was in Forbes or the Wall Street Journal?

    1. Re:Maximizing Value? by datavirtue · · Score: 1

      If it aint in Gartner it aint happenning.

      --
      I object to power without constructive purpose. --Spock
  43. hype tech is holding us back by Tom · · Score: 1

    Can I have some of whatever they are smoking?

    What is holding us back is hyped technology. Not reliable, proven-to-work "outdated" tech.

    I recently returned to some web development after many years of absence. Don't want to tell the whole story here, that's maybe for a longer article somewhere, but OMG is the whole environment splintered and incredibly fragile. Half the modules or libraries you need are not maintained any longer because the author has moved on to the newest hype. Almost everything is replaced by something else before it is mature, so most of what you are using is essentially alpha or at best beta.

    There is very little that new tech can do that old tech can't. The new stuff just does it more flashy. What is the most reliable and unproblematic part of the whole stack for me? PostgreSQL. Not some Node.js or npm (sorry, obsoleted, yarn now) or Angular (sorry, obsoleted, React now. Oh wait, obsoleted, Vue now).

    There is a lot of marketing hype going on and much of the hype technologies isn't so much rocket science. "Big data" - that's just a lot of data combined with algorithms for which we finally have the storage and processing power. Nothing that would surprise a 1960s computer scientist. "Machine learning" - again we now have the power to do it and made some advances in how to build neural networks etc. but in the end there's not much there that's not 50 years old. "The Cloud" - a nifty hosting-on-demand system with containers, a mainframe operator would look at it and go "interesting approach".

    Where I agree is that legacy systems are a major headache. But that is rarely a technology issue.

    --
    Assorted stuff I do sometimes: Lemuria.org
  44. This should read..... by Anonymous Coward · · Score: 0

    80 percent of IT decision makers are incompetent. If the technology is holding you back and you are the decision maker you have no excuses. Step up to the executive team and state your business case or stop stealing air.

  45. You can have my mission critical server when by WillAffleckUW · · Score: 1

    You can replace my legacy mission critical servers when you pry them from my cold dead robotic hands covered with synthetic flesh.

    We use LINUX. It's not "obsolete", all we do is crunch massive DNA sequences. We don't "need" graphics to do that.

    The graphics are something we do on another machine.

    Now, authorize those 4000 TB drives we need and stop whining.

    --
    -- Tigger warning: This post may contain tiggers! --
    1. Re:You can have my mission critical server when by Anonymous Coward · · Score: 0

      If you do heavy calculations, you could probably do it much faster with a modern graphics card. You know, those things they use for bitcoin mining nowadays.

  46. Obligatory Dilbert Post for IT Decision Makers by TomGreenhaw · · Score: 1
    --
    Greed is the root of all evil.
  47. Their own fault by Anonymous Coward · · Score: 0

    How can IT decsion makers claim that outdated tech is holding them back when all they have to do is decide to replace old hard- and software?

  48. so True by phishybongwaters · · Score: 1

    The environemnt I work in is still using LDAP along side AD, and with that, they are using ldap as a god damn database of personal information. Need someone in an AD security group? refer to LDAP and make an entitlement. It's a god damn nightmare.

  49. cheap ass motherf*ckers by Anonymous Coward · · Score: 0

    If its holding them back, why don't they open their wallets and fix the problem.

  50. Outdated technology by Anonymous Coward · · Score: 0

    Sure, 25 years ago Exabyte was a popular brand name and terabyte-sized RAID arrays were high-end. Today, a TB thumb drive is what managers carelessly stick into their pockets and complain when it malfunctions.

    Today an Exabyte (million terabytes) are common and handling zettabytes (1000 EB) is Big Data.

  51. No, based on reality by drnb · · Score: 1

    Gut-Based Decisions

    Nope, entirely empirically derived. Their javascript computer vision based AI app runs way too slow. Hardware is totally lagging behind software and holding things back.

  52. It is easier to blame technology than oneself by Anonymous Coward · · Score: 0

    When asked in a survey what/where the problem with an organization being held back, the person is far more likely to point to technology as opposed to their own skill or lack thereof.

  53. Spend money on technology by Anonymous Coward · · Score: 0

    Perhaps these so-called IT decision makers need to make a decision to spend money updating their technology.

  54. As an unwilling member of the "Product* " class, by Anonymous Coward · · Score: 0

    I say "GOOD!"

    * as in "...you're not the customer; you're the product being sold"

  55. Re:Who made the decision to keep the outdated tech by Cederic · · Score: 1

    Good, because your ignorance is shining brightly.

    Tech costs money. Companies don't have enough money, unless they're very successful. Very successful companies have money because they don't spend it all on tech.

  56. That's funny by Anonymous Coward · · Score: 0

    I think it's IT decision makers holding shit back because they are as dumb as a bag of rocks.

  57. Needs more bleeding edge. by Flownez · · Score: 1

    82.327% of CEO's report inability to mature business process due to constantly changing IT infrastructure and services.

  58. No, it isn't. by DaveV1.0 · · Score: 1

    Poor leadership is what holds companies back. Spending billions on the hot new shit that they don't understand and isn't appropriate for them holds companies back. Distracting employees with demands for immediate responses via email and IM is holding companies back.

    --
    There is no "-1 offended" or "-1 you don't agree with me" mod options for a reason.
  59. FEDEX by The+Black+Oak · · Score: 1

    With Fedex, their software and website is so dated and out of wack that it is almost becoming impossible for anyone to actually ship anything anymore. Everyone will eventually jump ship if they don't do something, how can this company not be investing in the future at this point in the game, it's mind boggling. Especially with all these new upstart shipping efforts out there popping up daily. We keep a windows 8 machine in house and running (barely) just to do shipping quotes on because I still haven't been able to get their horribly written software to run on any new computers as of yet. What a waste of my time. I really feel for the decision makers at FedEx who's hands are OBVIOUSLY tied behind their backs by their management. They look like amateurs at this point, it's embarrassing for whoever works in their IT department I'm sure. I wouldn't admit that I worked their if I was in IT. Honestly nothing new that works has come out of FedEx since 2012.

  60. The other 20%... by Doctrinsograce · · Score: 1

    The other 20% are saying that outdated IT decision makers are holding us back.